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Hotels near Sacramento Airport

Hotels near Sacramento Airport

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Sacramento Intl (SMF) - Sacramento, CA, United States
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Best hotels near Sacramento Airport

Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.3
Overall
8.0
Overall 9.0 Excellent
Based on 170 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.3
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.6
Comfort
9.3
Location
9.5
Services
9.4
Staff
9.5
Cleanliness
9.6
Comfort
9.4
Location
9.2
Services
9.2
Staff
9.3
Cleanliness
9.8
Comfort
9.0
Location
9.3
Services
9.8
Staff
9.8
Cleanliness
9.4
Comfort
9.5
Location
9.3
Services
9.5
Staff
9.3
Cleanliness
9.2
Comfort
9.4
Location
9.5
Services
9.4
Staff
9.1

Excellent 9.0
Pros: So clean and the staff helpful Even using the hot tub excellent Great breakfast!!
Excellent 8.0
Pros: The staff and courtesy vans to hotel and airport were very helpful and friendly.
Cons: Wish they had a restaurant.
Excellent 10.0
Pros: clean and quite, all was good
Excellent 10.0
Pros: The staff was friendly andefficient, the room very clean and comfortable.
Cons: Nothing
Excellent 9.0
Pros: Nice appointments and easy access.
Excellent 10.0
Pros: Breakfast
Cons: More trash and available in parking lot
Excellent 10.0
Pros: Yes
Cons: Nothing
Excellent 9.0
Pros: Very pleasant stay for one night Thank you
Excellent 10.0
Pros: Hotel was pristine
Good 6.0
Pros: Clean rooms.
Cons: It's almost impossible to sleep because of the AC noise. Avoid this hotel if you need some rest during a road trip
Excellent 10.0
Pros: Easy freeway access. Cleanliness of the rooms in this Covid19 times, felt and smelled freshly cleaned and sanitized. Staff both AM and PM were friendly. Parking lot was well lighted, felt safe leaving a traveling car full in it. Reasonably priced
Excellent 10.0
Pros: The rooms were clean and spacious. We felt very comfortable. The service from the front desk was very helpful.
Excellent 9.0
Pros: Easy location, right next to highway, but well insulated and quiet from highway noise. The room was clean and spacious. I liked that the tv rotated, as well as the desk, so it was easy to arrange for work or watching something while eating.
Cons: You couldn't hear the highway, but was easy to hear the noise from the room above. Maybe best to request being on the top floor. There is no hot breakfast right now because of the pandemic, and they have cordoned off the hot tub (which makes sense)
Excellent 10.0
Pros: Great location, close to restaurants, shopping, fuel, etc
Cons: Breakfast bar not kept fully stocked during our stay
Excellent 10.0
Pros: Everything
Cons: N/a
Fairfield Inn & Suites Sacramento Airport Woodland - Woodland
Rated no. 1
9.0
Excellent 9.0
Based on 170 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.1
Overall 8.7 Excellent
Based on 320 reviews
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.1
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
9.1
Staff
9.2
Cleanliness
9.1
Comfort
9.0
Location
8.9
Services
8.9
Staff
9.0
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.9
Staff
9.2
Cleanliness
9.3
Comfort
9.0
Location
8.8
Services
8.8
Staff
9.2
Cleanliness
9.3
Comfort
8.9
Location
8.9
Services
8.8
Staff
9.4

Poor 1.0
Pros: Nothing
Cons: My receipt was given to someone without my authorization. The Supervisor/Manager never returned my call. The check in person put my friend's name on the receipt with my address Extremely unprofessional! I would not recommend the facility to anyone 😒. Besides, it's almost a month until this form was sent. Horrible service
Excellent 9.0
Pros: The location was very convenient to a lot of places to eat or shop. It's also very close to the airport which gave me a piece of mind when it was time to fly back. The breakfast was delicious and the staffs were very friendly and helpful. The room was very clean and good size. Although I did sign up to get my room clean atleast once during my 4 days of stay, the housekeeping didn't come to clean my room which was okay since the room wasn't all that dirty.
Cons: They have free airport shuttle but maybe because of the weather, they were late on driving me to the airport thus giving me less time to check in and go through the TSA. But the staffs were still friendly and updated me where the driver was and kept me warm during the cold morning weather.
Excellent 9.0
Pros: Great location. Close to downtown and airport.
Excellent 10.0
Pros: I liked the area the hotel was in, it was easy to get in and out of and the parking was ample for the amount of rooms.
Cons: No
Excellent 9.0
Pros: Breakfast
Cons: No one at desk for checkout
Excellent 10.0
Pros: Very clean! Great customer service and Friendly staff.
Good 7.0
Pros: Free shuttle to airport. Staff was helpful.
Excellent 8.0
Pros: The breakfast was as advertised. Not great but not anything less than expected.
Cons: Front office seemed short staffed.
Excellent 10.0
Pros: Clean, great location, professional staff.
Excellent 10.0
Pros: The staff was very helpful and the property was very clean.
Excellent 8.0
Pros: We had requested an early check in as we had a memorial service to attend the day we arrived. The staff were very friendly and accomodating for us. The breakfast included was above and beyond what we've seen recently, there was a variety to choose from.
Poor 1.0
Pros: NOTHING!!!!
Cons: ook 2 hours in a line to check in then get to room there was a cockroach on the wall.. the lady we went to ended up saying they would issue a refund after we heard her complain about her being there all day. then people are coming out of no where
Excellent 10.0
Pros: Breakfast, pillows, friendly staff
Mediocre 2.0
Cons: There was cockroaches in the room
Excellent 10.0
Pros: Clean, close to airport
Cons: no
Okay 5.0
Pros: The manager is amazing person and its hard to find people like him around. I travel for 300+ days around the country for work every year but hardly find people like him around anywhere! All the above points I gave is because of him
Cons: The hotel was renovating and it smelled and didnt feel like holiday Inn rather the building looks different than the pictures and the lobby and sitting area sofas were like cheap motels. Not at all compared to actual holiday inn. Very very disappointed!
Excellent 8.0
Pros: Comfy beds
Cons: Pool & hot tub was closed
Excellent 10.0
Pros: It was clean, updated well, great location, and very comfortable. The staff was very friendly.
Cons: No
Poor 1.0
Cons: The owners actitud
Holiday Inn Express Woodland - Woodland
Rated no. 2
8.7
Excellent 8.7
Based on 320 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
8.2
Location
9.3
Overall
8.5
Overall 8.6 Excellent
Based on 252 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
8.2
Location
9.3
Overall
8.5
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.0
Overall
9.3
Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
8.9
Staff
9.0
Cleanliness
6.6
Comfort
8.0
Facilities
7.3
Location
8.6
Overall
8.0
Cleanliness
9.1
Comfort
9.2
Location
9.3
Overall
6.0
Services
8.9
Cleanliness
9.8
Comfort
9.7
Facilities
10.0
Location
9.8
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.0
Services
8.8
Staff
8.6
Cleanliness
9.3
Comfort
9.1
Location
8.8
Services
8.5
Staff
8.3

Excellent 10.0
Pros: Very comfortable bed. Nice shower especially the water pressure. Friendly staff. Clean all around.
Cons: Nope
Poor 1.0
Cons: My van was broken into while parked at this hotel. There was no security, no cameras and no help provided. Dangerous area. I will never stay there again. Passenger door lock was punched out. They tried to steal my van by buy tampering with the igniton.
Excellent 9.0
Pros: Met all my needs. The breakfast selection was more than I expect as it included hot items versus only a continental breakfast items
Cons: None
Excellent 10.0
Pros: Nice clean room. Free shuttle to the airport.
Cons: No
Excellent 9.0
Pros: Friendly staff, nice location,spacious room
Cons: Heater is noisy, blowing the cold air
Excellent 10.0
Pros: very clean and newer
Cons: nothing
Excellent 10.0
Pros: The Staff is always very friendly and professional. They are very welcoming and helpful.
Cons: Everything was Great.
Excellent 10.0
Pros: Proximity to SMF
Cons: No
Good 6.0
Pros: It's location to the freeway and other amenities make this an ideal location for taking in a concert, festival or visiting the area.
Cons: Our air conditioning unit was leaking water across the room in the suite. This persisted over the 5 days we were in the room. The hotel made no attempt to fix the issue or to compensate us for the issue.
Excellent 10.0
Pros: Simple and clean. Good snacks at the front and a shuttle to the airport.
Cons: Nope
Good 7.0
Pros: the room is newly renovated and very specious. The pool area has hot tub which was what I was looking for. I also like the shade area.
Cons: the check in staff didn't explain to me that I have to specific request for room cleaning which results our room didn't get clean for the two nights stay.
Excellent 10.0
Pros: Close proximity to the airport, large room.
Excellent 10.0
Pros: The staff, everyone from the front desk person to the cleaning crew made my stay very pleasant.
Okay 5.0
Pros: Location of room was not good.
Cons: The room walls are to thin I could here people talking even with the fan in my room on.
Excellent 8.0
Pros: Cleanliness
Cons: Pool wasn¿t clean and water was extremely cold.
Excellent 10.0
Pros: Beds were very comfortable
Cons: Accidentally chose the wrong hotel, so I had to commute to my intended location
Okay 5.0
Pros: location and accessibility to airport.
Cons: Bathroom was difficult and not ADA approved, unsafe. Otherwise, good.
Poor 1.0
Pros: They got our room wrong and were not accompanied to our needs at all and were very rude
Okay 4.0
Pros: Location
Cons: We were out of our room all day, no cleaning done, no fresh towels!
Poor 1.0
Pros: Nothing was not a cool stay..
Cons: Roaches everywhere outside (will mention not in the room) but blood on the pull out mattress and when I reported it they just gave me an extra sheet.....
Good 6.0
Pros: Convenient location
Cons: Promised hot buffer, actually continental breakfast. No 24 hours hot coffee. Staff very reluctant to add a note on my reservation that we will arrive after midnight. Check in staff is not friendly - quick, brief and no hotel info provided.
Okay 5.6
Had to ask for a new room as the first one reeked of smoke.
Good 6.0
Pros: Easy access to freeway and airport. Staff that checked me in was very cordial and professional.
Cons: Staff other than check in was not friendly. My room was not cleaned thoroughly the 2nd night. The front desk was quick to bring clean bedding. Breakfast did not have good choices.
Okay 5.0
Pros: Location
Cons: NO HOT WATER!!!!!! Staff shrugged
Excellent 9.7
Pros: The staff was very friendly and accommodating. Especially the front desk concierge Alan. He went above and beyond to help fulfill our requests and made the stay worry free.
Cons: The construction debris could have been taken care of a little better.
Okay 5.1
Cons: The hotel was undergoing renovations so the pool and fitness center were closed. The construction workers had tracked sheetrock dust everywhere. For the amount of money we paid to stay there, we feel we got cheated.
Good 6.0
Pros: Food
Cons: Tub did not seal and host could not fix it. My wife wanted to bathe. Major light in bathroom came on every time you entered the bathroom, even with a nite light. Room was on the small side. No space on one side of the bed. Heat blower was noisy.
Excellent 8.5
Pros: Very good restaurant and conveniences close to hotel. Proximite to interestate access.
Cons: Breakfast quality was not as good as other Hamptons I had stayed at. Items were consistent but warmth, amount, stocked items etc... not equal
Excellent 10.0
Pros: The front desk clerk didn't have a crib on hand, so he called around to the other hotels in the area until he found one, went to pick it up, then brought it up to our room. We'd be travelling for hours with our 8 month old - this kindness was very much appreciated.
Holiday Inn Express Hotel Sacramento Airport Natomas, An IHG Hotel - Sacramento
Rated no. 3
8.6
Excellent 8.6
Based on 252 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
7.9
Location
9.0
Overall
7.7
Overall 8.5 Excellent
Based on 409 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
7.9
Location
9.0
Overall
7.7
Cleanliness
8.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.8
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.6
Comfort
3.9
Facilities
6.6
Location
7.9
Overall
5.3
Cleanliness
9.2
Comfort
9.1
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
8.9
Comfort
8.9
Facilities
9.0
Location
8.6
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
9.1
Overall
10.0
Services
8.7
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.7
Staff
8.8

Mediocre 3.0
Cons: Price quoted was not the price I was charged, staff did not have good knowledge of how to do a Booking.com reservation. I called property to ask about Amtrak pickup before booking and was told yes they did. When I called for pick up they didn't know there was a train station in Sacramento.......I just took an Uber Check in took about 34 minutes and there was no line, that was just to check in me. hopeless!!!!
Good 6.0
Pros: It was a easy checkin process. The room was what you'd expect. Nothing to write home about or memorable.
Cons: Bed wasn't the most comfortable but doable for 1 night.
Good 7.0
Pros: clean room. did not eat breakfast but it looked good.
Cons: Heat pump would wake the dead. Why do these heating/air units have to be so loud?
Excellent 10.0
Pros: The gentlemen (2) at the front desk the whole time we were there were amazing! They were great help and very kind. They really went out of the way to help us with logistics for our vehicles while at graduation and before checking out of our room. Great asset to your property!!!
Okay 4.0
Pros: Location
Cons: it was dirty dinner room tables was very dirty the coffee Area was very dirty not just for a small time but we we were in and out of the hotel getting things walking and it was still dirty when we get back The garbage can in front of the hotel was overflowing and it didn’t get changed until we’re in the afternoon
Excellent 8.0
Pros: comfortable, great breakfast
Cons: noisy
Excellent 10.0
Pros: Great choices, helpful cook, good coffee.
Cons: All was well. Cannot think of anything to change.
Excellent 10.0
Pros: Room was spacious and clean.
Cons: Only one elevator for the hotel.
Excellent 9.0
Pros: Close to airport with shuttle. Comfortable, clean, quiet.
Good 7.0
Pros: Property was clean and comfortable.
Cons: The location was difficult to find from airport.
Mediocre 3.9
Uncomfortable bed, poor nights sleep after asking for a quiet room. Put us on fwy side & by the door going out to the parking lot. And we checked in early. Lobby coffee & tea terrible, water wasn't hot. Breakfast was ok. Spoke to front desk when checking out, suppose to hear from the mgr.
Excellent 9.0
Pros: The room and bathroom were very clean and ample space for two occupants. The location relative to restaurants is very convenient! We could walk to get breakfas,lunch,and dinner.
Cons: The area surrounding the pool had the most red roaches running around that I have ever seen! The rooms however were very clean and I did not see any bugs of any kind. The patio area surrounding the swimming pool had red roaches running around all ove
Excellent 9.0
Pros: Loved that it was close to the airport and the bed was very comfortable and clean
Good 7.0
Pros: Location convenient, close to freeway and restaurants and gas stations. Comfortable beds.
Cons: Furnishings showing wear. Desk and bathroom vanity show nicks and chair showed stains. Breakfast kind of cheap. Other hotels offer hot breakfast (cheese omelet). Not able to use work-out facilities due to Covid restrictions.
Excellent 10.0
It was the breakfast that took it over the top
Mediocre 2.0
Pros: Location was excellent
Cons: Hotel had roaches and the cleaning service was horrible my room never was serviced for cleaning.
Poor 1.0
Pros: Location
Cons: Handicapped room reserved was not available. Could not use the shower due to no handicap availability even though that was guaranteed when room was reserved.
Excellent 9.0
Pros: Cleanliness of the lobby, clean sheets
Cons: Bathroom smell urine. We had to call the housekeeper to soray air freshener. Room temperature did not reach max cool temp. During night time, there was no cold water on the shower, all hot water. It was close to midnight so we didnt call the front desk.
Good 7.7
Pros: Clean and comfortable
Cons: Returned rental car and given phone number to call called multiple times with machine response. Finally took Lyft back. Agent on check in promised breakfast snack waiting due to 4 am departure. We didn’t purchase any breakfast food due to her promise. No breakfast bag at departure. Don’t promise if you can’t deliver.
Excellent 10.0
Pros: Clean with helpfull staff.
Cons: Tolet did not work well.The rate went way way up on the weekend so I went way over budget.
Poor 1.0
Pros: Location
Cons: Customer service was horrid. Instead of honoring our early registration time, they had their housekeeping staff ready rooms for walk ins without registrations. We were told we could get ready for our wedding in the lobby bathroom. Terrible customer svc
Excellent 10.0
Pros: The staff was accommodating and the location to the airport was excellent.
Excellent 10.0
Pros: They took me to the rental car place in the morning. The driver was interesting and entertaining.
Cons: No
Excellent 10.0
Pros: Staff was very supportive arranging shuttle service to the airport. Room was clean
Cons: no
Excellent 10.0
Pros: Great property. Very good location - near the airport & Sleep Train arena. Extremely friendly & accommodating staff.
Cons: no
Excellent 9.7
Pros: Shuttle was very accommodating to our schedule & they packed breakfast for our early morning departure! Free wi-fi was awesome and rooms were comfortable. Lots of close by eating places to walk to and very quick ride to the airport.
Cons: Had some problems with the toilet being slow to drain so asked for them to send someone with a plunger - which is what they literally did - guy came to the door and handed me the plunger to unclog the toilet myself!!
Good 6.5
Pros: The general appearance as good and had a modem classy feel. Mattress was terrible quality and road noise was loud.
Cons: Road noise and mattress quality were terrible. More than likely won't stay again.
Excellent 8.5
Cons: Facility ran out of parking space
Hampton Inn & Suites Sacramento-Airport-Natomas - Sacramento
Rated no. 4
8.5
Excellent 8.5
Based on 409 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
9.5
Location
8.8
Overall
9.3
Overall 8.5 Excellent
Based on 212 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
9.5
Location
8.8
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.8
Services
8.4
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.2
Location
8.8
Overall
9.0
Cleanliness
8.8
Comfort
9.0
Location
8.8
Services
8.7
Staff
8.7
Cleanliness
8.1
Comfort
8.3
Location
8.8
Services
8.1
Staff
8.5
Cleanliness
9.2
Comfort
9.1
Facilities
9.6
Location
9.0
Overall
9.1
Cleanliness
8.7
Comfort
9.0
Location
8.9
Services
8.4
Staff
8.6

Excellent 10.0
Pros: Everything I really liked that we could leave our truck there while we were gone
Cons: Not a thing thanks for everything
Excellent 8.0
Pros: The space of the room, very comfortable and spacious for family of 3.
Cons: A little rundown, decor looks older, wallpaper in bathroom was peeling. Other guest were rude not following COVD protocols but not the hotels fault.
Excellent 10.0
Pros: location
Okay 5.0
Pros: The front desk staff was very friendly.
Cons: I called the hotel prior to our trip and was told our suite would have a convection oven, so we planned our meals accordingly. Upon arrival, there was only a microwave and stove top, so it changed all our meal plans. Also the toilet ran constantly, one of the doors stuck when closed and had to be slammed into to get out, one of the outlets in the kitchen didn’t have a face plate and exposed wiring, there were baby roaches in the bathroom, ants in the kitchen and sink areas of the bathrooms, and none of the sheets fit the beds (all way to small to go over the corners of the bed) causing the bed to be very uncomfortable.
Excellent 10.0
Pros: The location is convenient to the airport.
Cons: There was mold in the bathtub tiles. For this price, I expect a bit better.
Mediocre 3.0
Pros: The size of the rooms and the beds were comfy.
Cons: Our room felt dirty. Like the table was dirty, counters and floor felt sticky. The kitchen was a mess and missing amenities. Our ice bin was broken. 3 TVs in our suite and there was one broken remote with no batteries. The ice machine was broken on our floor. The elevator was broken 4 of the 5days we were there. We were in the ADA room and my husband has a hard time doing stairs and needs more space . It was really difficult to have him walk to the opposite of this hotel to use the elevator. The silverware in the room really needs replacement (it is cut up/beat up....cut my lip on a spoon). Found a hair in my bed. The phone was broken. I really think location in up for an upgrade.
Excellent 10.0
Pros: Kim provided excellent service
Excellent 10.0
Pros: Very clean. Excellent location! Close to shopping, fast food, restaurants, gas, car wash. Nice clean area. Room was very comfortable and has everything you need.
Cons: My microwave didn¿t work and could not be fixed, but the staff heated my food up for me. The breakfast was a little weak and could have had more selections of fresh fruit and breads, muffins, and bagels. Pool had no outside restroom that I could find.
Good 7.2
Checking in was not a good experience. I felt less than valued and lectured. Not helpful in any way.
Excellent 9.0
Pros: The location, quietness, cleanliness and staff.
Cons: No fan in the shower for the hot steam to go out
Okay 4.0
Cons: When we got there we unpacked and got ready for bed. The family in # 328 was very loud all night Stompinp walking real hard and we call the front desk and told them about it ask them to ask them too quite down because I could not get any sleep all night &
Excellent 9.7
Pros: Great staff
Cons: The beds are a little too firm for my taste
Excellent 10.0
Pros: Having two bathrooms for the four of us.
Cons: No.
Excellent 10.0
Pros: The room was awesome. I love the studio apartment feel with the kitchen and fridge.
Cons: The ice machine was a million miles away. It wasnt centrally locates.
Excellent 8.0
Pros: The location
Cons: Tv was a bit awkward. And pool closed early.
Excellent 10.0
Pros: Hotel was very clean and staff was accommodating. Breakfast was really great and the ammenities just right. We really did enjoy our stay here and will certainly return!
Cons: Everything was absolutely perfect!
Excellent 10.0
Pros: Good location, airport shuttle, beautiful room
Cons: Shuttle driver left without us even though we were there at appointed time ; morning staff said they tried to call but I had no missed calls on my cell phone ( which I had given them ) - he waited for us at Hampton inn - but thought it was odd he left
Excellent 10.0
Pros: We enjoyed our stay at this hotel. The room was nice and clean. The daily free breakfast was excellent and the location was freeway accessible, close to local shopping, restaurants,downtown Sacramento, and the airport.
Cons: The sleeper couch mattress definitely needs improvement and is not a very comfortable sleeper.
Excellent 10.0
Pros: The hotel seemed to be well maintained and clean. The staff was very helpful and friendly.
Cons: The breakfast was a little disappointing. The "hot" food was cold, the chafing dishes weren't heated. Also the fruit was served in ridiculously small bowls which were empty after 4-5 people had served themselves. Other than that, no complaints!
Excellent 8.0
Cons: That there was 2 bookings for the sane nite in Sacramento and in Medford OREGON and the and I'm need if the hotels where prepaid that means I need to to be money might need to come back to me and the last nite I had dates were wrong so I had to pay the hotel price everything messed up!!!
Excellent 10.0
Pros: Everyone was very helpfull
Cons: no
Excellent 8.5
Pros: Decent breakfast offerings. We like the suite concept with kitchen and amenities. Clean, comfortable.
Cons: The workout facility was small but included three exercise machines, two treadmills and an elliptical that squeaked, wouldn't want to be in suite adjoining the gym. Only one machine had functioning television reception. Mentioned this to front desk, but it was on a weekend, and it wasn't addressed by the time we left Monday.
Excellent 10.0
Pros: Beautiful suite style rooms with a functional kitchen.
Cons: Breakfast staff was rude.
Okay 5.0
Pros: The free breakfast
Cons: The hotel as a whole was very clean, but the carpet in our room was full of stains and did not look clean. The celiling fan had a squeek that kept us up. They also did not provide housekeeping services on the weekend without you making a special request
Excellent 10.0
Pros: Cleanliness, quite, no pets, and close to the airport. Staff was very nice and attentive to any needs.
Cons: All the gym equipment was "Out of Order."
Excellent 9.7
Pros: Everything I needed was provided, including dinner! Room was clean, bed was comfortable, and the hotel was convenient to my flight out of SMF the next day. Staff was pleasant- especially the food staff.
Cons: Nothing I did not like.
Excellent 10.0
Pros: Hotel was grate staff grate. Location grate food and shopping close by waking distance to sleep Train arena. Highly recommended
Cons: That I had to leave
Homewood Suites by Hilton Sacramento Airport-Natomas - Sacramento
Rated no. 5
8.5
Excellent 8.5
Based on 212 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
7.9
Location
8.4
Overall
7.9
Overall 8.4 Excellent
Based on 361 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
7.9
Location
8.4
Overall
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
10.0
Cleanliness
6.9
Comfort
6.9
Facilities
4.9
Location
6.9
Overall
5.9
Cleanliness
8.8
Comfort
8.8
Location
8.4
Services
8.7
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.4
Services
8.3
Staff
8.6
Cleanliness
9.1
Comfort
9.1
Location
8.3
Services
8.6
Staff
8.8
Cleanliness
8.7
Comfort
8.5
Facilities
9.0
Location
8.3
Overall
9.0
Cleanliness
8.4
Comfort
8.4
Location
8.1
Services
8.1
Staff
8.4

Excellent 9.0
Pros: It's a safe place in Sacramento, good and clean facilty, good breakfast. I will bring my family when i visit Sacramento again.
Excellent 9.0
Pros: very clean and comfortable nice breakfast
Cons: they ran out of eggs by 8am
Okay 5.0
Cons: Old outdated furniture
Good 6.0
Pros: Nice and quite
Cons: The guy who checked me in was extremely rude. I didn’t have a mask, so I asked if they had one, he said they had ran out… when I said well I don’t have one he rolled his eyes and went to check me in with an attitude. I had booked my reservation with Booking and he couldn’t find it. He asked when I’m made the reservation and I told him last week. He proceeded to tell him I need to call booking.com to figure it out that that he knew they had been booked for several weeks. He was extremely rude then when I offered to give the confirmation number he said that wouldn’t help… shortly after he found the reservation and changed his attitude but it was too late for me. I recommend he receive additional customer service training. When we checked out the lady was very friendly and helpful. Also the room could’ve been cleaner didn’t look like the dressers had been wiped down for some time with stuff splattered on them.
Mediocre 2.0
Pros: Front desk
Cons: Room services come every 4 days, not daily, we have to ask for towels everyday, not enough parking space for customer and did not refund the deposit $250.00 to me yet, I check out on Sunday 09/19, 2021 today is Tuesday 09/29/2021 The front desk told me refund will issue between 2 to 5 days.
Okay 4.0
Pros: The location was actually pretty far from the airport . They do not have a shuttle , but do offer an Uber to get to the airport( free). Room on first floor was rather noisy; people upstairs made a lot of noise. Felt unsafe.
Mediocre 3.0
Pros: Refrigerator
Cons: Ants I had to fight with and the light in middle of room hanging low. The bath tub did not have slip resistance mats. Communication with staff.
Mediocre 3.9
Had the 2 room business suite which smelled like stale cigarettes after the de odorizer wore off. The pool closed by 9 pm which we were told 10 minutes before and then the staff actually closed the pool at 8:55. Not impressed.
Mediocre 3.0
Pros: Clean room
Cons: Believe Hotels in your system should update when being remodeled When not offering transportation (COVID protocol was dropped in the State) and finally food options and finally afternoon social activities
Excellent 9.0
Pros: Hotel was in a great location, very close to downtown while also having some kind of privacy being towards the back of the road.
Cons: Parking was always an issue. There's parking spots available in the daytime, but at night it gets packed and depending on where your room is located you have to park on the other side of the complex.
Okay 5.0
Pros: The studio room was large, well appointed, and clean!
Cons: The wall/door insulation is poor, we could hear a group across the hall in another room and that kept us awake, despite calling the front desk. Someone mistakenly came up with extra towels late at night, wrong room, woke us up.
Excellent 8.0
Pros: Great for long stay had a little kitchen 👍
Cons: Carpet dusty need to vacuum more
Good 7.0
Pros: The price was right and the room had all the amenities needed. Even a full stove.
Cons: There were some sketchy characters living there and hanging around the area. Also didn’t like how hard it was to find off the main road.
Good 7.0
Pros: The cleanliness and location
Cons: It only booked out of towners.
Mediocre 3.0
Pros: The area was the only thing good about the hotel
Cons: Yes the staff was unprofessional the room had dirty sheets and then I asked for them to be changed and all the did was remake the bed with the same dirty sheets Will never stay at the hotel again or recommend
Excellent 10.0
Pros: Walk to strip mall restaurants, large parking area for vehicles with trailers or Uhaul trucks. Quiet room, good kitchen equipment, fireplace, AC,a one-bedroom apartment. Large closet storage if you were staying awhile. Pool, spa, breakfast included.
Cons: Location was difficult to find, no signs off main entry road since it was tucked in behind a gas station and a strip mall. You could also only access it southbound off I-5 and had to drive south to go to the Northbound I-5 entrance.
Mediocre 3.0
Pros: It was clean.
Excellent 9.0
Pros: Breakfast, courteous staff
Cons: AC was not cold even it was on 67F
Excellent 10.0
Pros: Bed was very comfortable. No loud noise from nearby rooms.
Cons: television too small
Excellent 10.0
Pros: Great space. Awesome breakfast.
Cons: No.
Excellent 9.0
Pros: Clean, quiet, had all the stuff we needed for our too short stay.
Excellent 10.0
Pros: Very nice staff and a great location.
Cons: The only thing was there were no sheets for the pull out bed.
Good 7.0
Pros: The two bedroom two bath was great. The price was really good as well . Location not far from the airport
Cons: No ice machine. Furniture is mis matched and out dated. Shuttle service does not start early enough
Excellent 10.0
Pros: The room was very large and comfortable.
Cons: VERY hard to find. Located in a field behind a strip mall. GPS was as confused as I, thinking we were almost there, it kept me driving around the strip mall looking for a road to the hotel. More signage please. Late night parking by room a problem.
Excellent 8.0
Pros: Two room suite was great for a group.
Cons: First time we stayed here, they ran out of bed linens and we had to sleep in tablecloths on the sofa bed. Luckily they comped the room the next morning when we complained.
Okay 4.0
Pros: It was close to the airport, had a kitchen and multiple rooms
Cons: Very busy and loud location. Keys didn't woeking and had to keep going back to front desk. TV barely worked and completely didn't work in the bedroom. It smelled musty or link someone had been smoking in it prior to us checking in.
Good 7.0
Pros: Variety in the breakfast. Laundry onsite.
Cons: Our room keys had to be reactivated every day which was annoying. Claimed to be green but housekeeping kept replacing towels when they were hung to indicate we would reuse them.
Excellent 9.3
Pros: Extremely friendly staff have my kids a history lesson while we were checking in. Very spacious room with great amenities. Beds were very comfortable.
Residence Inn by Marriott Sacramento Airport Natomas - Sacramento
Rated no. 6
8.4
Excellent 8.4
Based on 361 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
9.0
Location
8.8
Overall
8.8
Overall 8.4 Excellent
Based on 361 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.0
Location
8.8
Overall
8.8
Cleanliness
9.2
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.2
Cleanliness
8.9
Comfort
8.7
Location
8.7
Services
8.7
Staff
8.7
Cleanliness
8.0
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.5
Cleanliness
9.0
Comfort
9.1
Location
8.9
Services
8.6
Staff
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.8
Services
8.5
Staff
8.5
Cleanliness
8.9
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.9
Services
8.9
Staff
8.9

Excellent 10.0
Pros: Very clean and conveniently located.
Cons: It would have been nice to have a balcony.
Excellent 9.0
Pros: The staff were friendly and extremely helpful
Cons: That you didn't have a shuttle to the airport
Excellent 9.0
Pros: Liked that it was pet friendly. Like the self parking, breakfast and cleanliness of the entire facility. The front staff was very friendly and helpful !
Cons: The mattress is too hard and there is too much noise in between rooms.
Okay 4.0
Pros: clean and very friendly front desk
Cons: well this was our second time stayed here on our road trip up north. we stayed on the first floor because we have dog and the whole hallway smell like dope and smoke. I was very shocked no one seems to notice that there were guests smoked dope inside the room in the hotel. happened to be our next door neighbor who had tv on way too loud that we knew what were they watching and all night and early in the morning dope therapy. I understand it’s legal in California but inside the hotel building? where staffs should know but no one do anything? I was disappointed probably not stay there again since there are so many choices around.
Excellent 9.0
Pros: Would stay here again very nice hotel
Excellent 10.0
Pros: Breakfast was good , cleanliness was very good
Cons: Location
Good 7.0
Pros: I hotel was clean and orderly. The staff was friendly and even helped me find a place to watch a football game.
Cons: We paid premium rates at an average of $350 nightly and there was no housekeeping offered. We had to take out our own trash during a 4 night stay. The breakfast was okay.
Good 6.0
Pros: Location was near easy and fast access to major interstate freeway.
Cons: Bed sheets were not fresh...had maid come and put new sheets on: $---/night really?? Bedroom was located adjacent to a stairwell that was metal...clunk, clunk, clunk when people came in through a side door until early morning hours...not good!! Carpeting?
Excellent 9.0
Pros: Very clean, nice.
Cons: I didn¿t love the breakfast.
Excellent 10.0
Pros: Clean. Good quiet location. Awesome Rooms.
Cons: Awesome place to stay at.
Excellent 8.0
Pros: Newer paint and furniture, you could tell things had been recently redone.
Cons: When I went to check in, the girl at the front desk was NOT GOOD. Totally crap with customer service, ignorant, and not helpful or efficient. She wouldn't take my Venmo card, because "they don't accept Venmo.' At which point I showed her it was a Visa
Excellent 10.0
Pros: Quiet and friendly staff.
Cons: No
Excellent 10.0
Pros: Great location Friendly Very clean
Excellent 10.0
Pros: The hotel is very close to both I-5 and I-80 but in a quiet area. We called the front desk from the road and mentioned that we would be arriving late in the night. When we arrived she had everything ready and was extremely courteous and helpful.
Excellent 10.0
Pros: Huge clean rooms. They smelled fresh and plenty of room.
Cons: Nothing. It was our favorite hotel on our trip.
Excellent 10.0
Pros: Very quiete, very clean, and very spacious room. In safe area.
Excellent 10.0
Pros: Location, cleanliness, quiet room.
Cons: Bathroom tiles by toilet/ shower were loose & grout cracked. Stepping in the area made a gritty/ crunchy sound.
Okay 4.0
Pros: It was clean
Cons: The female that checked us in was beyond rude. There was a line, and she was rude to everyone, and did not care. It started off the stay with a very poor impression. The rest of the staff was courteous, but we will not stay here again because of her.
Good 6.0
Pros: The location
Cons: It was not clean. The coffee maker had old dried out coffee in the coffee pot.
Poor 1.0
Pros: Nice bed
Cons: Look at the star rating
Okay 5.0
Pros: The size of room
Cons: People fighting in the rooms
Poor 1.0
Pros: I booked it because it states it had airport transportation on the website so that I could get to and from the airport but it didn’t and staff was rude
Cons: Same as above
Okay 5.0
Pros: It was clean and staff was friendly and helpful
Cons: Beware! We went 30 miles out of our way because there is another SpringHill Suites advertised as Sacramento Roseville that popped up in our GPS. When we arrived we were told we could not transfer our reservation and would have to pay again.
Mediocre 3.0
Pros: Bed, food, hotel staff and pool
Cons: There was a barking dig that pooped and peed in the hotel we had a broken bathroom door we had people knocking on the door because people were having parties it was noisy
Okay 5.0
Pros: It was comfortable. Good location.
Cons: The complimentary continental to go bag was marginal. The muffin and apple were fine. Tangerine was not ripe. Some type of protein would have been nice such as small bag of nuts or a bagel with cream cheese or peanut butter.
Good 7.0
Cons: The room's footprint was the strangest I have ever stayed in and I have been traveling for business now almost 50 years. Tiny little closed Across from the closet is a cavity that serves "what" purpose? The angled wall separating the bedroom from the b
Good 7.0
Cons: Noise at night, seems like there was a big fan working under my window .
Excellent 8.5
We stayed out here on business because we had a show in Sacramento. The staff was wonderful, every one was very friendly. This was a busy time for the hotel due to the high profile artists staying there and they did their very best to accommodate all of us. There were a few mishaps with credit cards and forms that were a slight headache on my end as the road manager, but that was an isolated incident and I don't expect that to happen all the time but it did inconvenience me a few times. The hotel is nice! the location is great, the people are great, the staff is friendly. I would definitely stay here again.
Excellent 8.0
Pros: It was clean, roomy, and quite.
Cons: Breakfast was crowded, but had good variety.
Okay 5.0
Pros: I like where the hotel is located.
Cons: Hotel Employee at the front desk was EXTREMELY unprofessional. She kept telling me my card was declining when that was not the case at all. She was in putting incorrect info.
Excellent 9.4
Pros: Early in the morning we were greeted by wild turkeys from across the field
Cons: Carpets were clean but not up to my standards but I've stayed at many hotels and I'm always bringing my flip flops anyways
Excellent 10.0
Pros: The room layout worked great. It provided a lot of room for the kids to play with their toys and then gave a separate space for sleeping with the kiddos on the sofa sleeper. Rooms were clean, beds were comfy. Convenient just off the freeway; Pizza place and Starbucks very close. Would definitely stay again.
Cons: Not a great TV channel selection for young kids. The channel guide was incorrect. Pool area is slippery tile with puddles of water. Our 3 year old took a pretty good fall.
Excellent 8.0
Pros: Nice comfortable bed, spacious room overall.
Cons: Bathroom area was like something from a cheap hotel room.
Excellent 8.0
Pros: I liked that check out time was noon
Cons: I thought there should have been wifi in the room
Excellent 10.0
Pros: Wanted a hotel that was reasonable in price but with the comforts of home and found this here. The pictures posted are exactly what you get. Very clean! The staff was friendly at the front desk -especially Usha who was very patient with me. My family really enjoyed their hot breakfast and indoor pool :)
Excellent 10.0
Pros: Very comfortable, quiet, clean room with nice workspace/livingroom area set off from the sleeping area. Wish I could have stayed longer!
SpringHill Suites by Marriott Sacramento Natomas - Sacramento
Rated no. 7
8.4
Excellent 8.4
Based on 361 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
7.1
Location
8.5
Overall
7.6
Overall 8.2 Excellent
Based on 339 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
7.1
Location
8.5
Overall
7.6
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
7.5
Overall
7.6
Cleanliness
8.6
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.7
Location
8.4
Services
8.4
Staff
8.6
Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.3
Staff
8.5
Cleanliness
8.7
Comfort
9.0
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
8.5
Comfort
8.5
Location
8.0
Services
8.0
Staff
8.2

Excellent 9.0
Pros: Shuttle service to the airport.
Cons: Trash still overflowing in food area, counters and inside microwave were dirty.
Good 7.0
Pros: Great location
Cons: Too expensive for a small room. Breakfast wasn't very good
Excellent 10.0
Cons: The cleanliness was top notch and security. The staff professional and courteous. Thank you!
Excellent 9.0
Pros: The small convenient store & access to the breakfast area after hours, was very beneficial. There were paper plates, napkins & utensils conveniently available.
Cons: Microwave was outdated & drink machine was broken
Excellent 8.0
Pros: We use thus hotel each time we have flights out of Sacramento. Its a consistently well kept and clean and convenient to the airport. The airport shuttle is great! The added benefit is there is a restaurant across the driveway. We WILK stay here in the future. Very nice staff as well.
Okay 5.0
Pros: The staff was efficient and the bed and shower were clean. Comfortable bed.
Cons: The room did not appear to have been thoroughly cleaned in a very long time. There was no smell of cleaner or disinfectant which has been present in every other place I’ve stayed during the pandemic. The small stool that seemed to be for a suitcase had a faux leather surface that smelled like old chicken and had multiple stuck on food bits and sticky stains. It was clear that no one cleans it at all between stays. There were sticky chocolate fingerprints on the curtains, which were also coming off the curtain rod in multiple places at the top. When I pushed the curtains aside to look out, the window on the inside was grimy - I mean, seriously gross - and had some kind of film on it. I was so grossed out that i had even touched it. At least the bed appeared clean, and the shower. Overall the room just felt dirty, as if the cleaning was half-assed at best.
Excellent 9.0
Pros: Hotel is located away from city, has reliable 24hr airport shuttle, and kind and helpful staff.
Cons: Side door I usually use has a handle that is about to fall off and this leads to a less secure building.
Excellent 10.0
Pros: Cost
Cons: Deposit seemed high
Excellent 9.0
Pros: Easy to get to. Very clean & accomodating.
Excellent 10.0
Pros: I liked that the hotel was in a very local area not too far from the airport they offered free airport shuttle rides they also allow you to keep your car there if you like for $10 A-day and they still give you the free shuttle right there and back hooray!
Cons: No there was nothing that I did not like about the hotel the staff was friendly the hotel was clean the pool was clean the breakfast bag lunch was right on time and there's a big bear cafe right across the road loved every minute of it!
Excellent 10.0
Pros: We were told this hotel was the closest to the raceway and it was not. In fact staff didn¿t even know where the racetrack was. That¿s my only complaint.
Poor 1.0
Cons: The hotel was old, the walls were very thin and you can hear constant conversation and there were bugs in the room.
Good 6.0
Pros: Convenient location, airport shuttle
Cons: Front desk didn¿t answer when called, first floor smelled musty because indoor pool kept humidity high
Excellent 9.0
Pros: Cleanliness
Cons: That it didn¿t have a microwave and no lotion
Excellent 10.0
Pros: Things listed online & in reviews seemed to coincide.
Cons: Initially it was I am guessing close to capacity; the parking was almost full with most locations gone. Later there were a lot more spots to choose from. (No pun intended)
Excellent 10.0
Pros: Nothing
Cons: Very small rooms
Excellent 10.0
Pros: Location
Cons: It was very cold in the room and the thermostat did not work, so I took the bedding off the other bed to warm up
Okay 5.0
Pros: It had airport transportation.
Okay 4.0
Pros: Short distance from SMF.
Cons: Poor customer service from desk clerk upon checkout. Heating unit in room wasn't working. Property looks run-down. No alarm clock in room although the website says there should be.
Excellent 9.0
Pros: Amenities
Cons: No
Good 7.0
Pros: Staff was friendly
Cons: Other guests were loud all night long. I stayed on a Monday night and don’t really understand all the noise. People yelling and laughing and slamming doors.
Excellent 9.2
Very clean. Front desk staff excellent.
Good 7.0
Cons: Saw a roach in the bathroom and toilet ran continuously. Not their fault, but we had noisy kids screaming, laughing and going in and out of the room next door til 12:30-1:00 am.
Mediocre 2.0
Pros: The maid was very sweet. She deserves a better hotel to work for.
Cons: The appearance dirty,driveway broken concrete. Light bulbs missing,ironing board broken,many spiders crawling on the walls... do I need say more. Oh the police arrested people selling drugs in parking lot. Many shady people in and out of hotel.
Mediocre 2.0
Cons: I was not very happy. I paid extra money for breakfast and i got a apple and a granola bar. The hotel had 6 cars in parking lot and i was given a room next to screaming children. I had to ask for another room because it was to loud.not a good birthday
Okay 5.0
Pros: Location
Cons: My Hilton honors was not honored. The lady at the front desk told me my number wasn't recognized in the system even though it's printed on my receipt.
Good 6.0
Pros: Staff was friendly & helpful, breakfast on the go at 4 am was nice.
Cons: Hotel needs updating, toilet didn't work properly, shower head needs to be replaced, sink had cracks in the bottom
Excellent 8.8
Pros: This hotel was easy to find, secure (doors are locked between 10 pm and 8 am), and the front desk staff professional. Common areas and the room were very clean and well appointed. We did not shower so I can't comment on that. Breakfast options were minimal, but we were able to put together a southwestern breakfast sandwich with the offerings. It's location near the freeway entrance made it easy to get back on the road to Tahoe. Would stay here again, but will book directly through Marriott.
Cons: We had a scare upon check-in because our confirmation number did not match so it appeared we did not have a reservation. Also, for some reason my first and last names were switched so searching for the reservation under my last name didn't work. The clerk was able to find the reservation under my first name and confirmed that the confirmation number was not a Marriott confirmation number. Appreciated the clerk's diligence. But in the future will not book hotels through a third-party site.
Good 6.0
Pros: Clean Ordered hot breakfast
Cons: I thought we were getting a suite with a kitchen
Good 7.0
Cons: Not very close to airport at all. 12 miles away
Poor 1.0
Cons: I called for a shuttle at 11 PM. They said they would be there in 15 minutes; 2 more phone calls and the shuttle arrived in an hour. At that time, the driver informed me the shuttle could not accomadate my party and we would wait another hour.
Okay 5.4
Pros: the facility was clean and nice. The staff was friendly but not proactive enought.
Cons: Our air conditioning unit was broken the moment we walked in. They fixed it, but it broke again in the middle of the night (1am) and they had to send another technician to fix it. We told the staff and they barely said sorry.
Mediocre 3.1
Cons: Over priced and not very clean
Excellent 10.0
Pros: Staff were friendly and accommodating at all times. Clean hotel and quiet throughout my stay!
Good 6.0
Pros: Location
Cons: Pool and spa broken no warning this is a big reason we stayed there also cable did not have playoff games
Fairfield Inn & Suites Sacramento Airport Natomas - Sacramento
Rated no. 8
8.2
Excellent 8.2
Based on 339 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
7.8
Location
8.5
Overall
7.7
Overall 8.2 Excellent
Based on 1,017 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
7.8
Location
8.5
Overall
7.7
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
7.3
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
8.0
Cleanliness
8.6
Comfort
8.5
Location
8.5
Services
8.5
Staff
8.6
Cleanliness
8.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
4.0
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.7
Comfort
8.7
Location
8.6
Overall
7.0
Services
8.5
Cleanliness
8.6
Comfort
8.6
Facilities
7.0
Location
8.4
Overall
7.0
Cleanliness
8.9
Comfort
8.9
Facilities
8.5
Location
8.5
Overall
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.5
Staff
8.7

Excellent 10.0
Pros: We stayed here with family and friends for a soccer game. It was very nice. Ideal location, clean rooms, yummy breakfast, friendly staff. Kids had great time in swimming pool.
Cons: It was noisy at night because some guests shouting in the hallway.
Excellent 8.0
Pros: location, clean, quite, workout facility, pool, and in ground food.
Okay 5.0
Cons: Food service used bare hands grabbing various ingredients to make customer salad. Missing tile at shower.
Excellent 10.0
Pros: All the staff and general manager were very personable and more than willing to entertain conversation. Really treated you more like family then just say passing through traveler.
Good 7.0
Cons: Rooms were small..The breakfast was not included & had small portions.
Okay 5.0
Cons: The room was not impressive at all for the price I paid. The window facing the freeway and was noisy. No room service is so dissapointing.
Excellent 10.0
Pros: great
Cons: full service
Excellent 9.0
Pros: service was great, pool was in good shape.
Cons: location made it hard to access city without uber or taxi
Good 6.0
Pros: Overcharged
Okay 4.0
Our pull out sofa bed had dirty linens inside and the ac was dripping water on the carpet and was soaked and they said it was normal and they couldn’t change our room. Breakfast should be free instead of $13/person. The pool needs to be cleaned more often as there were numerous grass hoppers and plant debris in it.
Excellent 10.0
We were just traveling through Sacramento and this was a great place to stop!!
Okay 5.6
from management on Google Maps
Excellent 9.0
Cons: My only problem was when confirming my reservation, I waited an hour to reach someone that was probably in another country. Hilton should have ppl in their hotels answering their calls.
Excellent 8.0
Pros: Close proximity to airport, and car rental drop.
Good 7.0
Pros: The room was clean, and the staff members were friendly. Check-in was quick and easy.
Cons: I did not like that a shuttle service from the airport was not provided. The main reason we chose this hotel is that your website stated that a free shuttle service was provided from 5 am to 10 pm. We had to take taxis both ways, costly!
Excellent 10.0
Pros: The staff was extremely friendly.
Excellent 10.0
Pros: The last of our 9 day vacation was so comforting here The pool was clean, lobby welcoming, staff great especially the Server at the restaurant which was so convenient by the way. Definite #10 in our book. Also only 9 miles from the Airport.
Cons: Not a thing
Mediocre 3.0
Pros: It was clean.
Cons: My room was located the furthest it could be from the elevator and next to the freeway, and the bed was extremely firm. I was moved across the hall where it was quieter but the mattress was still just as firm.
Excellent 10.0
Pros: Everything! The staff was very courteous and accommodating. The hotel was very clean and well maintained. Beautiful surrounding setting. Easy access to Interstate 5.
Cons: Nothing!
Excellent 10.0
Pros: The manager and staff ready to help
Cons: Nope.
Poor 1.0
Pros: Food
Cons: Peoples was playing loud music and selling and smoking drugs in a no smoking area at the same floor where I was I ask to the staff gave escuses and DIDNT NOT DID there JOB !!!!!!! They party like no rules from 9pm to 4:55 am DO BOT GO THERE!!!!!!
Excellent 8.0
This property has a lovely front desk staff. The bar was a nice perk after a long day traveling. Unfortunately it's not very sound-proofed. Between I-5, and the traffic noise, and an extremely loud air conditioner, we didn't get any sleep, even though the bed was very comfortable. Kind of a disappointment.
Excellent 9.0
Pros: Swimming pool was open! Ver pleased!
Cons: No
Excellent 10.0
Pros: The surrounding grounds were beautiful and well kept. The lobby was lovely and designed well. It had a restaurant with great food and was so convenient. They also also had a large, well stocked snack bar. The staff was very friendly and accomodating.
Cons: Nothing!
Good 7.0
Pros: Cleanliness
Cons: The AC didn¿t work and when we called the front desk the man that answered wasn¿t helpful at all.
Mediocre 3.0
Pros: The staff is definitely the best thing about this hotel. From the angel handling the overwhelming volume of customers at check in, to the friendly restaurant staff and server, to the maintenance gentleman, the staff is excellent.
Cons: We stayed in Rm 123. Loved the location and the comfy bed, but that¿s it. We were shocked that several items were missing: Ice Bucket, TV Remote, Phone Cord, Bath Towels, Ironing Board, and worst of all, Hair Dryer. The owners should be ashamed.
Okay 4.0
Pros: We chose this location because it was in walking distance to our meeting. The pool is pretty, and the restaurant food is good.
Cons: The hotel is dingy¿ dirty tile floors, stained carpets, and stained furniture. The hotel has nice amenities and could easily be turned around if someone paid attention to the details. Outside our window, people were crawling into the bushes everyday.
Excellent 9.0
Pros: Stayed here a couple times. The staff is always incredibly kind and helpful. The rooms are nice and welcoming, as well.
Cons: The only thing was that there were a few hairs in my shower. I was just surprised because I wouldn't expect that from a Hilton Garden Inn. But everything else was fine.
Mediocre 3.0
Cons: Malfunctioning door. Window wouldn¿t close all the way. It was cold at night and I woke up with cracked lips. Shower drain was clogged. They didn¿t enforce the mask policy. It put other people in an awkward situation.
Excellent 10.0
Everything are awesome. We stayed during this pandemic season and they kept the cleanliness very well.
Poor 1.0
Pros: None. Dirty rooms, dirty hallway, dirty lobby
Cons: Took an additional deposit from my account the next day.
Okay 5.0
Pros: I stayed here 2 years ago and it was great! Its a good location. Close to everything.
Cons: The customer service was bad this time. Hard to get ahold of anyone.
Good 6.0
Pros: Nada. It's hard to get to from the freeway, even though right next to it.
Cons: The property is older, hallways narrow, carpeting meh. Not someplace to which I'd return or recommend to others.
Mediocre 3.0
Pros: It was a very nice Location, Beautiful part of Sacramento
Cons: There was trash in the hallway outside of several rooms that was there all afternoon and the next morning. There was half eaten Pizza crust laying on the floor outside our room. There was no breakfast, no pool and no fitness center open. Disappointed!
Good 6.0
Pros: Staff
Cons: Cold room with poor lighting
Mediocre 2.0
Cons: Room wasn't available after booked on kayak. Received an email after booking that the room actually wasn't available at that price. Had to stay somewhere else.
Okay 4.0
Pros: Location
Cons: There were children running and yelling through the hall of the first floor from 8:30p-9:30p and the people above us on the second floor must have been break dancing.
Okay 5.0
Pros: Outdoor pool area!
Cons: Cleanliness of overall hotel. Size of room.
Excellent 10.0
Pros: The bed was very comfortable and everything was very clean. We left a pair of prescription glasses there by mistake and the staff (esp. Jamie) was extremely helpful in finding them for us.
Good 7.0
Pros: Room was very clean and spacious
Cons: The smell of cigarette smoke was very strong coming from outside? Also, couldn't open the window and room was very stuffy.
Good 7.0
Pros: Cleanliness, Staff, room itself.
Cons: room to far away from ice vending. Needs to have more restaurants close, other than the hotel restaurant.
Okay 5.0
Pros: Airport shuttle very pleasant driver
Cons: We were put in an unrequested handicapped equipped room with very thin walls, freeway noise and it sounded like the man next door was coughing right in our room.
Good 7.0
Pros: It was comfortable and had refrigerator and microwave
Cons: I was told shuttle service will pick me up and drop me off at the airport between 10am to 10 pm. I was picked up fine , next day hotel said they could not take me to airport cause there is no driver and next one is few hours away so take a taxi!!!!!!!
Good 6.8
Pros: Beds were comfy, rooms were adequately clean .
Cons: I was under the impression breakfast came with price of room when actually there was a separate $12 charge per day . This was disappointing. I was there for 5 nights and and the price of the room was $200 per night. Not cheap.
Poor 1.0
Pros: Outside was neat
Cons: The curtains were defective day light illuminated the room and disturb my sleep when I checked in the later in the night I didn't know about the defective curtains and they had a king room and said they had to charge more so me and the wife had to sleep
Okay 4.0
Pros: Staff was friendly.
Cons: I was in the ADA room. The shower was not clean as there was mold on the shower head and on the walls.
Poor 1.0
Pros: Nothing
Cons: The pool was closed so we left. I want my money back.
Good 6.0
Pros: The hotel had a laundry room.
Cons: The location was odd. It was hard to believe that the pool was closed IN JULY! They closed it to put in handicapped chairs, which DID NOT affect the pool AT ALL. Not to mention, it was 103 ° PLEASE!
Okay 5.0
Cons: As a HH member I was denied late checkout even after arriving in early morning hours. Not OK. Paid for room and was there to sleep less than 8 hours.
Good 7.0
Pros: We only spent one night here the night before leaving on an early flight. We were given the handicapped room at the end of a hall, next to the stairs. Halls and stairs were very noisy until 10:30 pm due to other guests. Youth sports team perhaps.
Cons: Noisy halls due to other guests. View overlooking the roof A/C.
Okay 5.0
Pros: Breakfast staff were really nice.
Cons: Freeway noise
Okay 5.0
Pros: location and cleaniness
Cons: HOTEL STAFF WAS UNABLE TO BOOK US IN ROOM WITH TWO BEDS, BUT THERE WERE ROOMS AVAILABLE
Excellent 10.0
Pros: The room was very nice.
Cons: Did not like being located on the side of the hotel facing the very busy highway. Did not like that the huge touring group with tons of children were screaming, yelling and running around the pool deck when I arrived at 9:30pm. I think the staff should be on top of noise level when it is excessive, no matter what time of the day it is.
Okay 5.1
Pros: Bed was firm and comfortable
Cons: Ordering online we were not warned that we were booking a smoking room. We were given the room without warning and when we discovered how badly the room smelled, the front desk said it was the only room available. The room reeked of smoke and we work up constantly all night long from the smell. I have asthma and had to use my inhaler several times the next day to calm my coughing. The hotel was too noisy to keep the window open and that barely did anything about the smell. I will never stay there again and I do not trust last minute bookings on price line now. The only purpose of booking the room was to get some sleep before driving the next 2 hours home and we were barely able to do that. We may have each gotten 2 hours sleep over the course of the night.
Hilton Garden Inn Sacramento South Natomas - Sacramento
Rated no. 9
8.2
Excellent 8.2
Based on 1,017 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.8
Facilities
9.2
Location
9.0
Overall
9.0
Overall 8.2 Excellent
Based on 159 reviews
Cleanliness
8.6
Comfort
8.8
Facilities
9.2
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.5
Location
9.0
Services
8.5
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.8
Comfort
9.1
Location
9.3
Services
8.7
Staff
8.8
Cleanliness
9.3
Comfort
9.5
Location
9.5
Services
9.5
Staff
9.3
Cleanliness
7.6
Comfort
8.7
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.1
Comfort
8.7
Location
8.5
Services
8.2
Staff
8.3

Excellent 9.0
Pros: The suite was very roomy and nice for our large family
Cons: All the noise from the ppl next door and in the halls
Excellent 10.0
Cons: Cost for pet
Excellent 8.0
Cons: They didn't clean the pool from friday to sunday.
Excellent 10.0
Pros: Breakfast was great the location was really great.
Cons: The couch had a stain on it.
Excellent 10.0
Pros: This hotel is in a great location. It was really nice. They also serve a decent breakfast in the morning.
Cons: The only complaint is they don't have housekeeping on the weekend, except by request only. Housekeeping should be automatic everyday, especially during times like now.
Poor 1.0
Pros: Nothing. Very disappointed.
Cons: The furniture was soiled/dirty. There was no signal with the cable and no maintenance staff on duty so no television all night the first night. Management seem to to care.
Excellent 10.0
Pros: The employees were great!👍
Cons: All good.😃
Excellent 8.0
Pros: The staff greeting was very good. The facilities were clean and tidy. The rooms are comfortable and well equipped for a short stay or extended stay.
Cons: The carpets are a bit frayed from wear and tear. The smoking area should be located further from the front entrance.
Excellent 10.0
Pros: Dog friendly. Friendly staff. Location short distance to down town.
Excellent 9.7
Pros: Staff was very helpful and offered a crib for my newborn. That said, the room was very quiet and the having access to a kitchen was excellent since I was traveling with a young child.
Cons: The room was spotless, except for a stained bedskirt and the crib was way too low for a newborn, which made it impossible to use.
Mediocre 3.0
Pros: The location and free breakfast.
Cons: The $75 security deposit using credit card. This is a pet friendly hotel, not recommended for people with allergy.
Excellent 9.0
Pros: Hot breakfast and drinks
Cons: No housekeeping on weekends
Excellent 10.0
Pros: Everything! Very clean and spacious! Friendly staff. Should actually be a FOUR star Hotel. We had a fantastic stay!
Cons: Nothing!
Excellent 9.0
Pros: Perfect home away from home. Amenities were great and location was pretty good as well
Cons: Hotel staff was not as engaging in the AM.
Excellent 10.0
Pros: very nice hotel...clean room....
Cons: called hotel directly and asked what time the shuttle started as our flight was at 6:15 am. They said no worry, starts at 4am. When we asked to be on the list when we checked in, the clerk said won't start until 6am. BEWARE and ask twice!
Good 7.0
Pros: It was a spacious room.
Cons: The blood on the rim of the toilet. The cockroach I killed in the kitchen area. Was not really a clean room. Fingernail clippings under the chairs.
Okay 4.0
Pros: Location is convenient,
Cons: The front desk staff is not honest. I paid for a suite and they gave me a normal room without even mentioned it. I realized the room is not what I booked then I went down to question them, they won't help me cancel and I need to buy another room !
Excellent 10.0
Pros: The room was super nice. The staff was even nicer!
Cons: The breakfast in the morning, the sausage was really gross.
Excellent 9.0
Pros: I have stayed here many times. It would be the hotel of choice while in Sacramento.
Cons: The only thing I don't like is the walls between rooms are too thin.
Excellent 10.0
Pros: It's was quiet, clean and big enough for 6 people. The bonus was having two bathrooms
Cons: The a/c run off dripped in my shower and as I was trying to shower I was getting cold water drips (that were constant)as showering not knowing where it came from was really worrying
Excellent 10.0
Pros: I love how the room was a studio-like environment. It didn't just have a kitchen, but everything that comes with a kitchen such as utensils, plates, cups..everything a kitchen needs!
Cons: Only thing I didn't like was the fitness room didn't have disinfectant wipes to wipe down the equipment(from others sweat). They only had tissues to wipe it down with.
Staybridge Suites Sacramento Airport Natomas - Sacramento
Rated no. 10
8.2
Excellent 8.2
Based on 159 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
9.3
Location
8.6
Overall
9.5
Overall 8.0 Excellent
Based on 270 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
9.3
Location
8.6
Overall
9.5
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.3
Staff
8.4
Cleanliness
8.1
Comfort
8.3
Location
8.1
Services
7.7
Staff
7.7
Cleanliness
8.4
Comfort
8.7
Location
8.5
Overall
10.0
Services
8.4
Cleanliness
8.3
Comfort
8.7
Location
8.5
Services
8.3
Staff
8.6

Excellent 10.0
Pros: Your associate Mandeep was kind, courteous and very efficient at checking us in. His guest service skills and all staff in general are what keeps us coming back!
Cons: Nothing of note.
Excellent 10.0
Pros: This is our favorite location & hotel to stay at. The staff are wonderful, kind & friendly. The hotel is safe, clean, inviting & decorated nicely.
Cons: There is nothing we did not like.
Mediocre 3.0
Pros: Was normal hotel breakfast
Cons: When I was given the paperwork to sign I noticed that I was authorizing $175 which was more than the quote on Bookings.com. The person said the additional amount was a deposit for using the safe. I told her I did not want to use the safe and she said I needed to report to the desk each day to have additional amount refunded !!! I have never heard of such a thing, but I did as she asked. The bathroom was another problem. There was not a non-skid mat for the bathtub and no towel for outside the tub. I needed to use one of the two towels that were there for the floor so only one towel for my hair and body. This was very unsafe for everyone but for me as I have balance issues. There should have been more towels. I stayed two days and there was no maid service while I was there.
Mediocre 2.0
Pros: good location
Cons: our door’s hinges were broken and the door was super tough to open. No shampoo was provided. The coffee pot inserts were the wrong size. The carpet had not been vacuumed and chip crumbs were everywhere. The walls and doors were all marked up and dented - looked like someone trashed this place and the lower walls doors need a makeover. and, we found globs of toothpaste on the wood trim below the sink. Ca’t wait to leave - our room was creepy bad!!!
Poor 1.0
Pros: The location was close to the airport.
Cons: We ordered a room with 2 beds but when we arrived they said our reservation was one bed. Had the itinerary and the clerk ¿found¿ another room. The reason we picked this Comfort hotel is the website said that they shuttled guests to airport¿they
Okay 5.0
Pros: Location, proximity to the airport was great!
Cons: It was pretty dirty and run down.
Excellent 10.0
Pros: hotel was very nice and clean. the room was perfect and the location was good. hotel staff was super friendly.
Excellent 8.0
Pros: Front desk staff were excellent
Cons: There is no airport shuttle as promised when booking. We didn¿t find out until we got to the airport and paid $$$ to Uber
Excellent 10.0
Pros: Upon my arrival very friendly and professional staff, clean over all inside and outside Rooms very clean and refreshing. Will decently be staying here in my next travel .
Poor 1.0
Cons: I reserved a king bed room. When I arrived at 6:30pm they had no rooms clean only a double. I would have a 45 minute wait on the king. I took the double and stop waited 15 min. The air conditioner didn¿t work the was hot! It was a miserable night!
Excellent 9.0
Cons: I found the used coffee pack in the coffee machine when I was making my cup.
Mediocre 3.0
Pros: The staff were pleasant, the location was good, and the size of the room and bathroom was great. The bed was comfortable and clean, except for the comforter.
Cons: Furniture, except for the bed, was so worn and stained that we had to cover the chair and sofa with flat sheets to sit on them. The coffee they provide is of lower-tier quality, and the breakfast bag they provide is ridiculous. No daily cleaning of room.
Okay 5.0
Pros: The location and the cleanliness of the hotel from the entrance, inside the lobby and where anyone can see. The elevator and room had a terrible smell which I don't know what chemicals they used to clean but it leaves a bad smell as if it wasn't sanitized
Cons: Tanya who answered the phone and also checked us in was of no help. She seemed not helpful or welcoming at all. I have been to many hotels and her customer service was terrible except for another lady who worked the evening which was very nice.
Excellent 9.0
Pros: Quite atmosphere
Cons: No buffet breakfast available As advertised
Excellent 10.0
Pros: The location was great, close to the airport. Staff was friendly. Hotel employee made us feel at home. He helped us with information on what we could experience in the area.
Cons: The COVID restrictions didn¿t allow for a very good breakfast.
Excellent 10.0
Pros: So close to the airport. Very comfortable pillows and beds. Enjoyed the roomy suite.
Cons: No
Okay 5.0
Cons: Building has worn carpet and needs a remodel. Breakfast was a brown paper sack with a bottle of water, apple and a pre wrapped roll.
Okay 4.0
Cons: My bedspread was stained and dirty, my coffee maker was dirty, whole experience was not what I expected Clerk at front desk when I arrived was not helpful
Excellent 10.0
Pros: The hotel was great, room comfortable. The best thing besides room comfort was the amazing staff. They were gracious and kind and went out of their was to insure all was well with me.
Cons: The proximity to anything besides Jack in the Box for those without a vehicle but that was very minor. Uber worked great.
Good 6.0
Pros: That the location was good and it was relatively quiet and the housekeeping was superb.
Cons: The shower smelled like a sewer when you turned on the water. The design of the room was crazy, with a pillar in the middle of the room, and the tv in the middle between the bed and little siting room. The view from the bed was the closet.
Excellent 8.0
Pros: I liked the parking and ease of check-in
Cons: The most pitiful, poor excuse for "breakfast" A bottle of water, golf ball size apple and a small sweet roll. Covid or not, it could have been better.
Excellent 9.0
Pros: Room was clean and spacious and comfortable.
Cons: The charger outlets did not work on the night dtands.
Poor 1.0
Pros: Nothing
Cons: The worst hotel I¿ve ever been to.
Good 7.0
Cons: No breakfast. We were told at check we would receive a breakfast bag at checkout but at checkout they said we had to get it between 6-9. If it is a bag breakfast we should have received it at checkout.
Okay 5.0
Cons: misleading on-line info- stated it had a shuttle service. it didnt have it in operation and made no offer to adjust the room price. had to ask for towels, and room was never cleaned the 4 days i was there.
Good 7.0
Pros: Cleanliness
Cons: Price
Good 6.0
Cons: Location
Poor 1.0
Cons: The hotel did not have housekeeping staff to clean the rooms. We could not check into hotel. Hotel cancelled our reservation.
Poor 1.0
Cons: Smoky rooms
Excellent 10.0
Staff was great. Loved it he cozy bed.
Mediocre 3.0
Pros: Front Desk was friendly and helpful.
Cons: Stayed 4 days. Breakfast is ok. Maid used the same towel from the floor and placed it back on the rack(it was still wet!) They used the same sheets after requesting CLEAN sheets. Told the hotel employee what happened, he said he'll look into it. No respo
Okay 5.0
Pros: Location and price were good
Cons: The cleanliness and breakfast area was not well stocked or kept clean.
Okay 5.0
Pros: It had a refrigerator,microwave and comfortable bed.
Cons: Couch had stains on it and so did the carpeting. TV was difficult to understand how to operate.
Mediocre 3.0
Pros: Trash littered the parking lot and sidewalk. The room smelled like painted over mold and the outer doors did not work well to get in the back door near my room. The staff was pleasant. It was a run down hotel, with a broken sink and toilet.
Cons: Dirty broken smelly
Comfort Suites Woodland - Sacramento Airport - Woodland
Rated no. 11
8.0
Excellent 8.0
Based on 270 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
7.7
Location
8.8
Overall
7.7
Overall 7.9 Good
Based on 761 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
7.7
Location
8.8
Overall
7.7
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.3
Location
8.8
Services
8.2
Staff
8.6
Cleanliness
9.1
Comfort
8.8
Facilities
9.4
Location
9.4
Overall
9.4
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
8.0
Overall
7.3
Cleanliness
8.7
Comfort
8.7
Location
8.9
Overall
6.0
Services
8.3
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
7.0
Cleanliness
8.4
Comfort
8.5
Facilities
7.0
Location
8.7
Overall
7.2
Cleanliness
8.2
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.6

Excellent 10.0
Pros: Didn't eat
Cons: N/a
Excellent 9.0
Pros: they serve food .
Cons: parking spot were a little small , plenty of spaces though.
Excellent 8.0
Pros: Closest hotel to airport. Bed is comfortable, plenty of towels
Excellent 8.0
Pros: Clean and quiet
Cons: Pricey and breakfast was not included
Good 7.0
Cons: Need to list restaurants near by. Elevator was very noisy in our first floor room and because there was a party it keep running very late. Normally no problem but we had a 5a.m. Flight Need to know difference in paid parking and fly and stay package.
Excellent 10.0
Pros: breakfast was cooked to order, the bar being open untill 11
Cons: had to pay for breakfast 😞
Excellent 9.0
Pros: Clean. Good bed. Long-term parking
Cons: Toilet is too tiny.
Excellent 8.0
Pros: Clean hotel and friendly staff.
Cons: It was supposed to have a restaurant but only had a limited menu in the bar.
Okay 5.0
Pros: This was very close to the airport, food, and my friend whom I was visiting
Cons: Yes, the wifi was a joke. It would go out constantly. Also, I was pissed that the pool was closed. My toilet wouldn't flush and the bathroom light switch had trouble working
Excellent 9.0
Pros: Very near the sirport
Excellent 8.0
Pros: The staff was really nice and helpful
Cons: The extra charges
Excellent 10.0
Pros: Honest staff! My husband left his laptop in the room when we checked out. He didn¿t realize it was missing until we arrived at home 9 hours later. The honest staff had set his laptop aside. And they were very helpful with getting it returned to us.
Excellent 8.0
Pros: I liked everything. The bed was comfortable, the room was nice and the bathroom was clean. I liked the location.
Cons: When I arrived at the hotel, the registration process wasn't as smooth as I thought that it would be.
Excellent 10.0
Pros: Staff was friendly and welcoming, the room was clean and the beds we¿re comfortable. They had a shuttle that drove us to the airport. Will definitely stay again highly recommended.
Cons: Only thing that we didn¿t like but it wasn¿t that big of a deal was we had an early flight and we had to pay for a breakfast muffin. Because the continental breakfast didn¿t start till 6am we had to leave at 4am.
Excellent 8.0
Pros: Location
Cons: Pool was closed
Excellent 10.0
Pros: Good staff and shuttle to airport; snack bar too.
Cons: Pool was closed and I was hoping it would have been open so I was sad about it.
Good 6.4
Check your room before you commit. First room the bathroom light was broken and stayed on all night along with the exhaust. They moved us to another room the next day and the toilet wouldn’t flush, only one light could be turned on due to the socket being installed wrong and the microwave we had to move ourselves onto a table because it was unplugged and the socket was behind the fixture!!!!
Good 7.0
Pros: close to airport, shuttle to/from airport
Cons: No shuttle after 11 pm but provides shuttle at 4 am
Okay 5.0
Pros: The room was exception - beautifully decorated and very comfortable
Cons: I paid extra to leave my vehicle at the hotel rather than at the airport. I filled out the required form including return information; however, the promised shuttle service not only was not onsite, but also never came and the staff were resistant to help
Mediocre 3.0
Cons: Old... shower had mold and mildew stains and residue on walls. First room I moved from had hair on the bed and pillows. Just not clean at all.
Okay 5.0
Pros:  
Cons:  
Excellent 10.0
Pros: Its location.
Cons: No
Good 6.0
Pros: Lobby area
Excellent 8.5
Pros: very friendly and helpful front desk; very comfy beds
Cons: It's becoming standard now to say includes breakfast online but then told when you check in it's not available due to covid. update your site and prices also the conditioner tube was empty in the shower.
Poor 1.0
Pros: The location and it initially appeared to be clean
Cons: There were bed bugs and dirty sheets. The sheets were wrinkled and you could tell that they were dirty. I was moved to a different room with dirty sheets again.
Excellent 10.0
Pros: Large room. Temperature controlled air conditioner. Easy access charging and electrical outlets Very modern bathroom
Good 7.0
Pros: Night staff very courteous, accurate and efficient
Cons: Overcharged and not willing to refund the deposit and incorrect charges or provide necessary info from their ledger for my bank
Good 7.0
Pros: The room was clean but due to Covid there were no Amatis they did not clean our room for the second day and there was a huge gap under the door so we could hear everything going on in the hallways and light coming through all night long but the staff was
Cons: Was all stated above and the staff was excellent
Mediocre 3.0
Pros: Newly remodeled rooms
Cons: You can hear everything above and next door. The hallways looked like a war zone due to the remodel. Had advanced notice been given during check in the issue wouldnt have been a big deal.
Poor 1.0
Pros: Leaving it. We should've been fully reimbursed for the deplorable conditions inside this hotel. The wallpaper was removed from all the walls in the hall way and old carpet pads were lying around everywhere. The smell was nauseating. Bad experience.
Cons: Our room smelled like an insecticide bomb went off. There was no pictures on any of the walls and i could hear every conversation from the hallway and room next to us. I woke up with a headache from insecticide. Towels had rips and paint on them.
Poor 1.0
Pros: The location
Cons: Some lighting in the room did not work. The shower door had gaps in it allowing water to get all over the floor. The beds were of very poor quality and were uncomfortable.
Poor 1.0
Pros: There is nothing good about this hotel.
Cons: The staff is rude, unprofessional. Food is dry and horrible. Don't bother paying for breakfast ahead of time. They won't let you have a voucher without being charged multiple times. Rooms were disarray. Don't waste your money on this hotel.
Good 6.0
Pros: Location
Cons: Wireless did not work floors were not clean It might
Okay 5.0
Pros: Cleanliness
Cons: Pool was filthy, bedside lamp didn't work and sink faucet was really tight. Very difficult to open.
Poor 1.0
Pros: It was clean
Cons: They lost our reservations.
Poor 1.0
Pros: There is free working internet, the location is convenient, and the room was close to the elevator so that was nice.
Cons: Did not meet price or star level. We reserved a king but got 2 fulls, told they were out of kings. The beds were hard and uncomfortable. The restaurant food was awful, the pizza was microwaved. Smoke smell on whole floor. Grime everywhere. Rude staff.
Good 6.0
Cons: Booked and was charged for two nights. Had to leave after one night. Hotel refused any refund.
Good 7.0
Cons: Phone was broken
Poor 1.0
Pros: Proximity to Sac Airport
Cons: I left my iPad on the bed. Called that afternoon and was told they didn't find it. Leaving it on the bed was my fault, the fact that they could careless was another. They called back to say housekeeping didn't find it either....it was left on the b
Poor 1.0
Pros: There was a shuttle to the airport.
Cons: It did not feel safe from the time I got there. The shuttle driver walked me to the front desk and the hotel was dirty. This is NOT a 3 star hotel -- 1-2 stars would be more like it.
Mediocre 3.0
Pros: Clean
Cons: Room next to the bar and so noisy it was hard to go to sleep until very late. No refrigerator. Carpet wet.
Mediocre 3.0
Pros: Location
Cons: Bathroom Wallpaper coming off. ZERO water pressure. Cigarette burns and stains. Missing screws from light switch plates. TV Remote inoperable. I expect certain standards when I select 3 Star hotel... and this was a Huge disappointment.
Okay 5.0
Pros: Proximity to airport
Cons: Smell of room, dirty shower floor
Good 7.0
Pros: The bed slept good and a nice spacious bathroom with a great shower. The hotel was in a perfect location for us.
Cons: The Tv was about to go out and you could see white lines. It was an old dusty chair that they simply put a white case over the cushion. The comforter had several burns/holes and looked worn out. By replacing a few things it will improve the overall
Mediocre 2.0
Pros: Clean and location
Cons: Terrible front desk staff, never answered the phone for shuttle pickup. Blinds fell off window and maintenance wouldn't try to fix it. Ended up fixing it myself so the parking lot light didn't shine in the room all night.
Good 6.0
Pros: The location near the airport was great.
Cons: The restaurant left a lot to be desired. They were out of salad!! Now how hard would it have been to go to the store and buy lettuce! We had to go a mile down the road to a real restaurant.
Poor 1.0
Cons: People were very rude and judgmental along with cleaning staff being noisy and talking I’m the hall ways about guest like there was no one there.
Good 7.0
Pros: It is close to the airport and we have been staying here for many years.
Cons: There was very loud voices coming from the room next door and I wanted to sleep. I finally had to change the room. The adjacent room door provides very little sound proofing.
Mediocre 2.0
Pros: It was located near Sacramento International. It made it very easy to get to and from the Airport.
Cons: I arrived at Sacramento International I called for a shuttle to the hotel and the front desk said it would be there in 20 min. We waited and the shuttle never came. We used a taxi to get to the hotel. They also advertised room service but didn’t ha
Okay 5.0
Pros: Clean. Cleaning staff great.
Cons: Beds uncomfortable. Shower door didn’t latch. Bar hours bad. Should open earlier. Reservation system did not take my adjustment and Ihad to pay higher rate because of your error. We will not recommend to anyone. Thanks A
Poor 1.0
Pros: The hotel was clean to the eye and close to the airport and many food options.
Cons: I had bed bug bites. Not a full infestation amount, but not long before they get to that level as they reproduce exponentially. This can happen to any hotel, but the concerning part is when I told the hotel staff at check out-they did not seem concerned
Mediocre 3.0
Pros: Good location - close to airport, fwy, retail. Friendly employees...oh yeah, they have a Bar, although the bartender pours like he's handling nitroglycerin.
Cons: Run down rooms and furniture - in need of a deep cleaning - clear no money spent on repair & maint. A/C unit in room failed and never did work correctly. Wont be back, unless it's sold to a better owner.
Okay 5.0
Cons: The restaurant is lower quality than fast food and in order to get to any restaurant you have to walk across three freeway exits or take a taxi. Getting food was not convenient in any way.
Okay 4.0
Pros: Location
Cons: The hotel phone didn't work, the USB plug in didn't work, the water in the shower got cold very quickly.
Okay 4.0
Pros: Proximity to freeway and restaurants. Friendly staff.
Cons: We had to request for clean sheets. On top of that, the cover and comforter were worn out, and they had multiple holes.
Okay 4.0
Pros: It was great that the bar/food service was open until 10 for my late arrival.
Cons: The public areas of the hotel were not clean. It looked like the public area carpets - elevator lobby, elevator, hallways - had not been vacuumed in days.
Okay 4.8
Pros: We liked that it was convenient for our traveling purposes. Also, there is a bar at the hotel, so people aren't driving drunk all over the place. There is a hot breakfast.
Cons: The hot breakfast does not have any gluten-free options. There is no refrigerator in the room. the elevator smells of marijuana.
Mediocre 3.0
Cons: They advertise free airport shuttle, that is why I choose to stay there. After checking in, i asked how often does the shuttle run in the morning. I was asked if I made a reservation for the shuttle, I was told it was booked. Had to take a cab!😡
Okay 4.2
Pros: Location
Cons: Room/bed sheets cleanliness. No free breakfast. Not even a toohpaste in the room...
Excellent 8.5
Pros: Quiet and clean
Good 7.7
Pros: I went there for a funeral. I liked how close it was to the relatives place.
Cons: I think breakfast should have been free.
Mediocre 3.0
Pros: The location.
Cons: Rooms are old, no bath tub for the toddler. No refrigerator. Bedding looked very old and outdated.
Excellent 10.0
Pros: Very clean
Cons: No free breakfast
Excellent 8.0
Pros: Meeting room excellent
Cons: Carpets were old and not vacuumed was the only negative.
Excellent 9.7
Cons: Beds too hard
Good 7.1
Pros: Convenient to the airport
Cons: No decent places to eat nearby
Okay 4.5
Pros: Online check in
Cons: My request for toiletries were not there.
Excellent 10.0
Pros: For the price, The 4-Points is an amazing hotel. I would not hesitate to stay here on my return to Sacramento. Well-kept, great style and near luxury for a VERY reasonable rate.
Excellent 10.0
Pros: very comfortable, clean and accomodating shuttle to airport was roomy and on time.
Excellent 10.0
Pros: The space and cleanliness. Extra towels and everything we needed.
Cons: No towels by pool.
Excellent 8.0
Pros: The bathroom was nice
Cons: The walls were very thin and I could hear every sexual activity that went on in the next room
Four Points by Sheraton Sacramento International Airport - Sacramento
Rated no. 12
7.9
Good 7.9
Based on 761 reviews
Details
Reviews

Cleanliness
6.9
Comfort
6.8
Facilities
5.2
Food
0.0
Location
7.5
Overall 6.3 Good
Based on 1,030 reviews
Cleanliness
6.9
Comfort
6.8
Facilities
5.2
Food
0.0
Location
7.5
Cleanliness
5.5
Comfort
6.5
Facilities
6.0
Location
7.5
Overall
6.5
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.7
Comfort
6.6
Location
7.5
Services
6.5
Staff
7.4
Cleanliness
7.3
Comfort
6.0
Facilities
6.0
Location
7.3
Overall
5.0
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
6.6
Overall
6.0
Cleanliness
7.0
Comfort
6.9
Location
7.5
Services
6.5
Staff
7.5
Cleanliness
7.2
Comfort
6.8
Facilities
6.0
Location
7.3
Services
6.6
Cleanliness
6.8
Comfort
6.8
Facilities
4.6
Food
0.0
Location
7.5
Cleanliness
7.3
Comfort
7.1
Location
7.6
Services
6.8
Staff
7.6

Okay 4.0
Pros: Not much to like about this hotel. room old snd outdated.although clean,hard to make old appear shiny/fresh.grungy.beds were rock solid,super tiny pillows,thin and worn blankets.only one working light in the whole room. Big light cracks around door
Cons: Read above
Mediocre 3.0
Pros: how close it was to the airport
Cons: The construction, in the parking lot, overnight. The fact that our room smelled like smoke.
Excellent 10.0
Pros: The hotel was clean. The staff was really nice.
Cons: To go in the hotel a staff member needs to open the door for you.
Excellent 8.0
Pros: convenient
Cons: no amenities
Good 6.0
Pros: The clean room hit staff good customer service and they were efficient
Good 7.0
Pros: location ok price ok
Cons: no man to fix the light no coffee if go downstairs late no breakfast the door card disfunction everyday, so need to change the card everyday. room is quite small
Okay 4.0
Pros: Staff was okay
Cons: No breakfast...dirty soaked towel in barhroom.. mirrors on the walls were clean
Poor 1.0
Cons: Blacket
Okay 4.0
Pros: It was clean
Cons: Did not like pillows the bed was uncomfortable, some kind of alarm kept turning on at 2 and 3 in the morning, and they did not have any do not disturb signs to hang on door maids kept trying to open door not happy
Excellent 9.0
Pros: comfortable stay. very clean sheets; towels smell new; good water pressure in shower.
Cons: very noisy from the street into sleeping hours. claimed limited breakfast would be yogurt, but there was none
Okay 5.0
Pros: staff was friendly
Cons: breakfast was terrible, only coffee and bar. hallway underconstruction didn't complete.
Mediocre 3.0
Pros: Hotel was under construction. The whole floor smelled like someone was smoking weed. When I made the reservation it said breakfast included, breakfast was closed down. The pool was closed down.
Cons: Location is questionable. Smells like weed. Their advertisement was not up to date about breakfast and pool closure.
Poor 1.0
Pros: Right off the freeway
Cons: There for a week and they never cleaned the room even after being asked 3 times. Their policy is every 3 days. They make you count the towels and show them each towel when exchanging them since they didn¿t clean the room. Also management didn¿t care
Mediocre 2.0
Pros: The location was great and easy to find and access
Cons: This location was horrible. While I can understand and expect some inconvenience while a place is under renovation, I think that rooms that are not entirely fixed shouldn¿t be used and that cleaning should be done in the hallways and common areas.
Poor 1.0
Pros: The evening staff was the most amazing crew as for the hotel itself, it was disgusting there were bed bugs and the manager tried to say that I bright them but if you look at the corners and certain areas of the room you can tell they¿ve been there for
Good 6.0
Pros: Location and cleaniness.
Cons: No fridge and microwave. The hotel is closed to the freeway, you can hear the noise at night.
Good 7.0
Pros: Price and location near the airport.
Okay 4.0
Pros: We weren't bugged by the housekeepers
Cons: There were no lamps in the room the lighting fixtures were broken off of the walls and only the light bulb was up there the sofa was dirty and torn
Excellent 10.0
Pros: Staff were super nice
Cons: Not really
Okay 4.0
Pros: Close to our destination and a restaurant b
Cons: Hallway was horrible with the smoking smell. We almost just turned around when getting off the elevator for a refund. The room was ok but the hallway smelled worse than a smoking lounge. It then took staff about 20 minutes or so to figure the TV¿
Poor 1.0
Pros: Location
Cons: One star at best
Poor 1.0
Pros: NOTHING
Cons: EVERYTHING!! NOT at the airport. Taxi cost us $35 ea way- NO SHUTTLE. Room VERY small, a chair cannot fit. Breakfast supposed to be take out. NOTHING AVAILABLE
Poor 1.0
Pros: The hotel was awful. It was filthy and didn¿t even have a blanket on the bed. Yes not sheets.
Cons: Everything about it was awful. It shouldn¿t cost as much as it did to stay here.
Excellent 10.0
Pros: Everything was A ok.
Cons: There was Nothing I didn't like.
Okay 4.0
Pros: Hotel was clean staff was very nice
Cons: Thing I didn¿t like about the hotel the wrong didn¿t have no fridge raider no microwave the hot water was off for two days and had nothing to Coldwater because the hot water tanks being replaced and that should¿ve been told to the patrons of the
Good 6.0
Pros: Bathroom needs a complete overhaul, toilet seat had chips, linoleum had holes and discolored plus burn marks. The rest of the room was expected for a 2star rating.
Cons: All ready stated above.
Mediocre 3.0
Pros: Nothing
Cons: Room stinky and my feet stuck to the floor.
Okay 4.0
Pros: nothing
Cons: only one ice machine for the whole place... 3 story's and the office operates it from inside.
Okay 5.0
Pros: It was clean
Cons: It was supposed to have a breakfast included. They didn't have it posted that is was not available, nor did they mention in check in. All so staff was not informed and rude.
Poor 1.0
Cons: the room smelled really bad. I requested a new room the following day. I had to wait like 6 hours to get a new room. the new room had no refrigerator. I called and they said well the maintenance guy had gone home already. Definitely not impressed!
Excellent 9.0
Pros: Clean. Close. Basic
Cons: No coffee maker, no iron
Poor 1.0
Pros: Nothing... I never checked in... Awaiting my refund... Hotel is a dump...
Cons: Everything... Place surrounded by homeless encampment.. Broken windows... Junked cars in lot...
Poor 1.0
Cons: We were kicked out in the middle of the night for someone else down the hall smoking because we knew them Even though our room was perfectly fine they also did not give me my deposit based off someone else's room staff very unprofessional
Poor 1.0
Pros: The location
Cons: Room was very basic and said would have a fridge did not. Staff was not friendly did not want to provide extra towels or blanket only had sheets on bed. There was hair in tub and on towels.
Good 6.4
I was moved 5 times, each room had something terribly wrong with it, from non working tvs toilets and ac ! The last room had a syringe right above the bed! But the staff was great and made it the best haha miss.sandra was awsome as well as nidiia and the bald night dude at night he was the greatest! Great service
Good 7.0
Pros: Staff was very good
Cons: air conditioner was old and didnt work
Excellent 10.0
Pros: Good staff clean room
Excellent 10.0
Pros: I liked that it was clean and that it had a microwave and refrigerator.
Cons: n/a
Excellent 10.0
Pros: Quiet and our room was very clean. When you enter through any entrance you can smell the cleanliness.
Cons: No breakfast through no fault of their own.
Okay 5.0
Pros: Close to airport.
Cons: My partner got a lot of flea bites. Rooms were dirty/rundown.
Okay 5.0
Pros: it was coveniently located for my trip. Price was reasonable.
Cons: For starters there was no fridge which I needed to keep the babies milk cold. The TV was not in a good location to make it comfortable to watch. It was on the closet in a corner. Most importantly I found a pill on the floor at the foot of a bed. Not mine.
Mediocre 2.0
Cons: Very bad customer service, I was waiting for almost 30 minutes to check in. I was not told about an early check in fee and charged $25.00
Mediocre 3.0
Pros: Very close off of I5.
Cons: Very sketchy as soon as you pull up. Trash on the ground, people smoking pot and loitering in parking lot. Once we got to our room, it smelled is smoke and the fire alarm had been wrapped in plastic. Blankets stained. Overall dated and dingy. Super gross
Excellent 10.0
Pros: Location, price, continental bkfst.
Cons: No
Mediocre 2.0
Pros: location seemed decent and the exterior actually looked presentable
Cons: long black hairs in the bath towels each day - not ours. short black hairs in the sheets - not ours. smelly hallways with very dirty carpeting. each new day, our key cards didn't work and required reprogramming, with no staff apology. AWFUL...
Mediocre 3.0
Pros: The free parking and free WiFi
Cons: Cleanliness of the room, the decor, the bed and the staff.
Mediocre 2.0
Cons: Handled a complaint in an unprofessional manner. The staff really needs to figure out logical ways of communicating with customers and solving problems. Horrible customer service!
Good 6.0
Pros: Close to a decent restaurant
Cons: Very unhappy with the security deposit they hold for several days. Ridiculous! Won't stay here again. Room did not feel clean, rusty bathroom fixtures, dirty curtains. Definitely a motel rather than a hotel. Frontvdesk girl was very nice.
Mediocre 3.0
Cons: Someone parked in parking lot asleep Original door to first room wouldn't open without being forced Wet towel left behind door Got a new room bedspread was torn Taking shower towels had hair and looked as if hadn't been washed Walls paper thin
Good 7.0
Pros: Easy access to the freeway close to burger king and two restaurants plus more then one gas station -
Cons: no refrigerator
Good 6.2
Pros: price... lobby was ok
Cons: it's pretty run down in the room....
Mediocre 2.0
Pros: Nothing
Cons: Bed bugs everywhere. Got back home with a bunch of rashes. Stay away from this motel.
Okay 4.0
Pros: Thought I'd save some money. I did and sacrificed it to any comfort. The pillows were dead. Cigarette holes in the sheets. No place in the bathroom to put anything. If you just want a place to crash and nothing else, this will do. If you want any kind of comfort, this isn't the place.
Mediocre 3.7
Pros: Nothing.
Cons: Front desk was not helpful with coordinating shuttle . Pillows were the size of kleenex. Elevator smelled like a bong. Room smelled like an ashtray.
Okay 5.4
Pros: quiet, nonsmoking, staff was attentive
Cons: Rooms were old and out dated, the color was hideous, the bed hard, the continental breakfast was lacking, A/c units old and noisy.
Excellent 8.0
Pros: Very clean, looked recently remodeled.
Okay 4.8
Pros: This Super 8 provided the bare minimum but was at a convenient location for the business I needed to do. Staff were friendly and courteous.
Cons: They had wifi, but since it had no password, it was apparently overwhelmed with traffic and I never succeeded in accessing it. There was a bare bones breakfast. I've been to Super 8s with hot food like waffles or omelets, this one had only very basic bread and cold cereal. I generally go for Super 8 because it combines value with wifi and enough breakfast to feel ready for my day. Not having a password on your wifi so that it is overwhelmed...not great, not having either waffles or eggs, oh dear...just left me unhappy starting my day.
Okay 4.5
Cons: The first room was a chain smoker room that was a non-smoking room, tht we had to ask for another. The TV was only a 17" tv, the towels were small and as rough as sandpaper and the room had mirrors for the head board and across the room, a little creepy.
Mediocre 2.0
Pros: close to airport.
Cons: poor front desk check in service (slow slow slow!), room had not been cleaned, next room had a missing door handle on the inside (hard to get out and hard to lock), whole hotel is old and tired. Other than proximity to airport, nothing to recommend about this place. Do yourself a favor, and don't bother!
Okay 5.4
Pros: It was close to stuff, and it was a decent price at the last minute. The staff were very friendly.
Cons: The room was old, had been smoked in, and while clean, felt seedy. If I could avoid it, I probably wouldn't stay here again.
Okay 4.5
Pros: I liked the location. I needed to be at the airport early.
Cons: The beds were small, I think they were doubles, not queens. Looks like the bathroom could use a deep cleaning.
Excellent 9.0
Pros: Very clean and comfortable, great place for the price.
Good 7.6
Pros: Price, location were very good.
Cons: One computer and printer available but monopolized by one guest.
Super 8 by Wyndham Sacramento Airport - Sacramento
Rated no. 13
6.3
Good 6.3
Based on 1,030 reviews
Details
Reviews

Cleanliness
5.8
Comfort
6.1
Facilities
3.6
Location
7.0
Overall
4.1
Overall 5.4 Okay
Based on 621 reviews
Cleanliness
5.8
Comfort
6.1
Facilities
3.6
Location
7.0
Overall
4.1
Cleanliness
2.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
6.0
Comfort
6.3
Location
6.9
Services
5.9
Staff
7.0
Cleanliness
3.0
Comfort
2.0
Facilities
2.0
Location
3.0
Overall
2.0
Cleanliness
6.1
Comfort
6.2
Location
7.1
Overall
3.0
Services
5.8
Cleanliness
5.2
Comfort
5.7
Location
7.6
Services
5.9
Staff
7.2
Cleanliness
5.9
Comfort
5.9
Facilities
4.0
Location
6.9
Overall
5.0
Cleanliness
5.6
Comfort
6.0
Location
7.2
Services
5.6
Staff
6.8

Poor 1.0
Pros: Has small kitchen
Cons: Didn't change the bed sheets and the toilet was dirty
Excellent 10.0
Nice hotel nice people
Poor 1.0
Pros: The bed was comfortable .
Cons: No shower curtain to shower and called multiple times to get one and nothing. Charged me 3 times the staff was rude and lacked general knowledge for the business they worked for. Horrible experience wouldn¿t recommend
Okay 4.0
Pros: To be honest I cannot think of one thing that I liked about the property.
Cons: The list could be endless but for starters while registering another patron was complaining of obnoxious crowd outside her room. For myself the room contained zero implements for cooking and eating. The cleaning was nonexistent practically with the door knobs and light switches covered in grime. Most notably was the smoke detector hanging from the ceiling by its wires. The sidewalks and stairs covered in sticky grime Likely track down from the oozing garbage cans at the foot of the stairs. Unless this is your only option I would not recommend staying at this location.
Poor 1.0
Pros: Nothing
Cons: Room smelled like cigarettes the bed had hair all over from previous guess the bed had blood smeared on the headboard in the restroom there was urine stains and more hair from previous guess the tv remote had something unknown on it.
Okay 5.0
Pros: Decent location
Cons: Bathroom had no shower curtain, and although this was an Extended Stay, there was no fridge, even a mini fridge
Poor 1.0
Pros: Nothing! I never got to stay at the hotel because the manager cancelled my stay due to staffing shortage and no clean rooms! It would have been nice if they at least had given me a phone call to alert me or put me up in a sister hotel.
Cons: Everything! When I got to the front desk there was nobody there. I had to yell several times to find someone. When someone finally replied it was a rude, "What!" not a "I'll be right there or Coming!"
Poor 1.0
Cons: My room smelled horribly of pet urine. I checked in late at night and experienced multiple room keys that didn’t allow me access, residents loitering outside, residents smoking marijuana, and some approaching me in the dark asking for personal items.
Mediocre 3.2
Absolutely disgusting, as you enter the first auroma that hits your nostrils is like a pungent cinnamon candle, but super strong. One of the towels had a curly hair on it? The bathroom floors didn't seem to be mopped up because you could see (at a angle in the reflection) "spots of liquid " around the toilet bowl.
Okay 5.0
Pros: front desk was helpful
Cons: dirty rooms and charges way too much. there are many hotels of equal value for significantly less. it's also a low income housing spot I'm 99% sure. It is frustrating to spend $150 for one night when I got a cleaner better room for $100 the night before. rip off
Poor 1.0
Pros: Didn’t really like, the location over prize for the type of room we stayed in. Door looked like it was forced open, door was damaged.
Cons: Location was horrible, the room condition was horrible, issue was the main office was close when that is ridiculous, there should be up there 24/7 for customer assistance..
Mediocre 2.0
Pros: The motel was cheap. I should have paid more money and stayed at a nicer hotel.
Cons: The room didn't have a functional smoke alarm, had toothpaste on the wall by the sink, food crumbs on the stove,duct tape held up the shower head. The people in the walkways outside the room looked like they were on drugs.
Poor 1.0
Cons: It seemed as the hotel is allowing it to be used as a homeless shelter. I did not feel safe to even get out of the room to pack up and leave. The residents of this hotel came alive at 11:00pm. There was a bed bug crawling on my pillow.
Excellent 10.0
Pros: The staff
Poor 1.0
Cons: the room a/c made a vibrating noise that kept me awake all night.
Excellent 9.0
Pros: The room was excellent and I would book again soon! && The staff was great and helpful.
Mediocre 3.0
Pros: I liked that it was close to the freeway and I liked that it had a kitchen with a microwave.
Cons: I am disabled, I was given a room that was already occupied, had to go back to the front office and ask for another, the second room they gave me the door would not open. I called the front desk, so came to show me the door opened the OPPOSITE way.
Excellent 10.0
Pros: Oh yes I love it!!! So beautiful hotel I like it that my favorite I will back agina hotel more because I love it clam
Excellent 10.0
Pros: Clean quiet
Cons: No
Excellent 10.0
Pros: Clean quiet and good service
Cons: No9
Poor 1.0
Cons: The first room was not clean. Had urine and bowel movement in the tolet..the staff apologized and put me in a second room and it had roaches in the morning..I will never go back
Excellent 8.0
Pros: Close to where I wanted to be no problem or issues
Cons: the AC could be better for these hot days in Sacramento
Okay 5.0
Pros: Close to the freeway
Cons: Other guests hanging outside our room being loud until 12am. Room could be cleaner, no blanket on bed.
Excellent 8.0
Pros: The location of this hotel is very clean, lushes green neighborhoods, and lots of trails to walk/run. The staff keeps the hotel grounds clean and trash cans are emptied every night w/minimal trash overflow, if ever.
Cons: My room had a significant water drip from under the kitchen sink, too much water pressure from the showerhead made the curtains useless. There was a bad odor from the bathroom, not of sewer, and a constant buzz on the telephone line.
Poor 1.0
Cons: NO COMPENSATE FOR ME FOR BEING HERE 6 DAYS WITH 1 BURNER AND NO REFRIGERATOR. NO REFUND FOR THE DEPOSIT. DISABILITY PREVENTS ME FROM UPSTAIRS AND THAT WAS THE ONLY OTHER OPTION. LAUNDRY NEVER DONE.
Poor 1.0
Cons: The hotel advertised a breakfast. There was none,not even coffee or orange juice. We did not have clean towels for our second night. There was constant noise and smoke from people having a barbecue both nights. It was an extremely disappointing experience
Poor 1.0
Pros: Location
Cons: Horrible checking, room smelled of marijuana, smoke detector was down, checkin clerk, told me if I was not happy with the room, I would have to stay elsewhere. Not even ice machines, will never recommend
Excellent 10.0
Pros: Staff made my stay more comfortable went above and beyond made it easier
Mediocre 2.0
Pros: The receptionist was very nice
Cons: Did not stay. Room was dirty, with big stains on the sheet, and lights not working. Police was there when we arrived for reasons unknown, but judging from the sketchy people hanging around in the parking lot being loud and swearing. Felt very unsafe!!
Mediocre 3.0
Pros: It was located a few minutes from where our daughter had to be for surgery the next morning.
Cons: 1st room was horrible wish I had more space to explain 2nd room not much better Rooms were falling apart,provided terribly over used pillows,bedding, mattress no complimentary breakfast as advertised noises coming from building were so loud. REALLY SUCKED
Mediocre 2.4
Never have i ever felt like i needed my CCW more than staying here. First room was thrashed and destroyed. Everyone loud at 2am banging on doors. Whole place smelled like weed
Okay 4.0
They promise breakfast but they don't really give it.
Okay 4.0
Cons: The room was filthy underneath the mattress cover had hairs from every customer in history. Door had Dents in it counter had nail polish on it Orange mold all over the shower tile grout, I just felt unclean
Mediocre 3.6
Carpet dirty and stained. Seedy types hanging around outside. Avoid if at all possible.
Excellent 8.0
Pros: Nice and clean location
Good 6.0
Cons: wifi was really slow. poor selection on TV some channels blury. It was what I expect from ES property
Excellent 10.0
Pros: I loved that it had a little kitchenette in the room.
Cons: We decided to stay another night and they had upgraded us at no charge due to room we booked being unavailable but the next day they made us move we would have liked to just stay but we ended up liking the smaller room better anyway
Okay 5.0
Pros: The AC worked
Cons: The homeless and drug addicts, the neighbor pounding on the door, the proken soda machine,the microwave door wouldn't open, the price
Mediocre 2.0
Pros: The location was great, kind of secluded away from most high traffic areas. We enjoyed the quietness of the place
Cons: The room had a strong marijuana stench. We attempted various times to call the front desk to no avail. This was very disappointing.
Mediocre 2.0
Pros: Room and Bathroom were clean
Cons: Non-smoking room reeked of tobacco Pillows were very flat and attempts to get additional pillows were not successful TV remote did not work TV stand was broken and there was concern the TV would fall
Mediocre 2.0
Cons: The signs states the lobby is open until 11 PM; however, we arrived before 11 and the door was locked and it took 20 minutes before someone showed up to assist. Further the hotel doesnt clean rooms and overbooks and tries to scam guests.
Mediocre 3.0
Pros: Nothing
Cons: Homeless man out front, people doing drugs in rooms and parking lot, 1st room they gave me was inhabited or had never been cleaned, 2nd room had cigarette burns in bedding, and was swelteringly hot. Would not go back no matter the price.
Okay 5.0
Pros: I liked the setup and layout of the hotel. We had a little issue anitially when we checked into our room but the staff quickly came and fixed the issue. But honestly for the severity of the problem the bare minimum was done to acomidate for it.
Cons: There was a huge smear of Dogg feces on our sheets when we first got to our room. I notified the front desk and the quickly responded. I was extremely disgusted and the bare minimum was only done to fix the problem. (New sheets)
Mediocre 2.0
Pros: Location.
Cons: 1. I requested a "non-smoking" room and the room wreaked with cigarette smoke. 2. No trash cans anywhere 3. Floors were inundated with dirt. I wipe the floors and the paper towels were dark gray.
Good 6.0
Pros: Nice big refrigerator and kitchen area.
Cons: We were on the second floor and there's no elevator. The tub finish was damaged and there was some dirt in the tub, though after trying to clean it, I discovered most of the 'dirt' was discoloration of the tub finish. There is really not enough parking.
Good 7.0
Pros: The staff and front desk are really courteous and friendly.I appreciate smiling faces with great customer service.
Mediocre 3.0
Cons: Room was not clean, carpet very stained, definitely needed an update. Could not bolt the door and it was an outside door.
Okay 5.0
Pros: Location
Cons: There was no trashcan in the kitchen or room, only one in the bathroom.
Mediocre 2.0
Cons: They called me to inform me they did not have a room for me after it was all booked and confirmed. Nor did they make any attempt whatsoever at trying to find me other accommodations due to their error. I cannot recommend this hotel to anyone. The customer service associate was rude and really had no care as to the situation they put me in.
Good 7.0
Pros: Parking
Cons: No
Okay 5.0
Pros: None
Cons: Rude staff Location Price is high
Good 7.0
Pros: Location and clean hotel.
Cons: Unclear description on their amenities: it says free breakfast, but it wasn't provided. Please have more clarifications on this subject. Thank you,
Okay 4.0
Pros: Somewhat decent neighborhood, and the desk clerk seemed nice enough, but he obviously did not have the managerial power to put us into two rooms, for the two beds we bought and expected. Really, a rollaway? "common.
Cons: Specifically booked a room with two beds. They checked us into room, and it had not been cleaned since last occupant had been there. It was disgusting. So, instead of putting us in another double room, they left us in a small king with a rollaway. No good
Okay 5.0
Pros: I liked the coffee.
Cons: Our first room had a clogged toilet and a dirty microwave. The second room (we moved to) had a broken heater.
Okay 5.0
Pros: Hotel room was generally fine. No outstanding. No major problems.
Cons: The bed. Stayed 2 nights, neither myself or my spouse slept well either night because of the bed.
Good 7.7
Pros: I just needed a pet-friendly room that was clean and comfortable, a stopover for a long road trip, and Extended Stay worked.
Good 7.0
Pros: Location
Cons: Staff
Mediocre 2.5
Pros: NOT A THING!
Cons: It was disgusting, loud, uncomfortable, sketchy people staying there.
Good 7.0
Pros: Location
Good 6.0
Pros: The shower was cool. The linens were clean and fresh.
Cons: It was a smoking room. I thought we were getting non-smoking. My eyes burned the whole time. It smelled terrible in there. The air conditioner/fan blew right at the bed so it irritated my eyes even more. Bed was very uncomfortable.
Good 7.0
Pros: That it was out the way
Good 7.0
Pros: Friendly staff went to lengths to make sure I received an urgent message that was called in to reception. Easy and fast check-in at 3am and a room that fit my needs.
Cons: Shady figure hanging around the premises at time of check-in. And the fact that the hotel consisted of 3 different buildings without elevators was less convenient.
Okay 5.4
Pros: Layout of room was fine
Cons: Toilet barely worked. Door to bathroom was broken. Floor was dirty. Cabinets were old and worn.
Mediocre 2.5
Pros: The room was a good size
Cons: They didnt want to give us an extra blanket, extra pillow, extra nothing. We stayed 3 days and they only gave us one roll of toilet Paper. When we asked for more they said they ran out and they're trying to get more.. I will never stay here again.
Extended Stay America Suites - Sacramento - South Natomas - Sacramento
Rated no. 14
5.4
Okay 5.4
Based on 621 reviews
Details
Reviews

Cleanliness
5.9
Comfort
6.0
Facilities
4.2
Location
6.5
Overall
4.0
Overall 5.3 Okay
Based on 478 reviews
Cleanliness
5.9
Comfort
6.0
Facilities
4.2
Location
6.5
Overall
4.0
Cleanliness
2.0
Location
2.0
Overall
2.0
Staff
2.0
Value for money
2.0
Cleanliness
6.3
Comfort
6.7
Location
6.8
Services
6.7
Staff
6.9
Cleanliness
4.0
Comfort
4.0
Facilities
3.3
Location
3.3
Overall
2.0
Cleanliness
5.9
Comfort
6.0
Location
6.5
Services
5.6
Staff
7.0
Cleanliness
5.7
Comfort
5.2
Facilities
4.0
Location
6.3
Overall
4.0
Cleanliness
5.6
Comfort
5.8
Facilities
5.3
Location
6.7
Overall
6.0
Cleanliness
6.7
Comfort
6.7
Location
7.3
Services
6.7
Staff
7.3

Poor 1.0
Pros: Nothing, it was a terrible ,I wouldn¿t let my dog stay there, people hanging out side all night long one person as me did I wanna buys some drugs.
Cons: Nothing.
Poor 1.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: nothing
Cons: no service dirty no hairdryer in room or even at front desk when asked for
Mediocre 2.0
Pros: Nothing
Cons: Didn't like anything. Room reeked of Cigarette smoke, not clean, bad feel. I only needed the room to Bathe. I wouldn't stay here again.
Mediocre 3.0
Pros: The only part I liked was that I had a place to stay and it was one of the closer ones to the airport. That was it. I was this close to getting up and going to a different hotel.
Cons: The lady at the front counter came off very rude to me, maybe she was just having a bad night, it was pretty late when I checked in. First impression of the building: run down, dirty, and sketchy. The security guard kept looking at me weird so I went to my room asap. It was a non smoking room but definitely smelled like it all over the room. The floors were dirty and the bathroom was not clean at all. The bed was lumpy and very slanted to the side. I didn’t get much sleep because people were yelling in the parking lot and I was certain that my car would be broken into. I will never be going back there.
Poor 1.0
Pros: This place was not clean, there were no clean towels almost ever. A lot of people around this area and felt unsafe. The room was outdated and not clean! The place overall was not clean and I even saw a rat just outside the lobby.
Cons: Everything! I would not recommend staying here at all!
Mediocre 2.0
Pros: I like the motel room and that’s it.
Cons: The manager isn’t very accommodating, when it comes to housekeeping. I like to have my hotel/motel room clean on a daily basis, not every other day, and I shouldn’t have to pay for housekeeping to do their job, which I didn’t. The manager needs to change the rules on housekeeping, and the front desk clerk wasn’t professional, with her attitude. I will never stay at that particular Extended Stay America ever again.
Excellent 10.0
Pros: Everything!!!
Mediocre 3.0
Pros: I was able to get a good night sleep to prepare me for 12 hour drive next morning. I was thankful there were no bed bugs I was also thankful I didn¿t get mugged loading up at 5am
Cons: No coffee machine in my room (#237) No breakfast til 6am(I had to start driving by 5am) Phone in room didn¿t work Shower only put out extra hot water Recliner ( only chair in room ) was all ripped
Mediocre 2.0
Pros: Location
Cons: Crack head motel. Lots of activity in the parking lot at late hours. People making all sorts of noise. Worried about your car don¿t stay here
Excellent 10.0
Pros: staff friendliness
Cons: not upgraded
Mediocre 2.0
Pros: I hate kayak!
Cons: Nothing I will never use this site again
Excellent 9.0
Pros: Front Desk person amazing person very humble and professional.
Cons: Not enough bed sheets at the moment when you need to change them. Guest has to wait till the end of the day to have extra bed sheets and towels
Mediocre 2.0
I didn’t get to stay here because they didn’t have my rooms ready even after 2 hours I’ve been there ready to take my things in... it was not ready for me and my families. We waited for about a good 2 hours and gave up! It was ghetto and dirty anyways and glad we didn’t stay here!
Mediocre 3.0
Pros: Hot water in shower
Cons: Other hotel guests were yelling at 4am. It was not good. Late into evening people would pull in with music blaring. I will not choose this type of hotel again
Poor 1.0
Cons: First of all I was given a key to a room that somebody was already staying in. Second of all the room was gross. It was not clean they were dead roaches and flies in the room. In the room had a very unpleasant odor.
Excellent 8.0
Pros: Quiet and decent location
Cons: Each day the stay was extended they wanted another 50 dollar deposit instead of just leaving my card on file. They reversed the charge which takes 3-5 days but the new deposit amount sure does come out same day. The floors and bathroom were dirty. Also if you need help at night they have one girl that usually does the night shift that likes to hang out with people outside and not go back in to help the guests.
Okay 5.0
Pros: Price point and location. On-site security guard.
Cons: Excessive foot traffic at odd hours. Room quality is subpar. Bed bug s and other insects in room.
Good 6.0
Pros: Location
Cons: No
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 4.0
Pros: Location is great-close to many shops & restaurants. Fridge, microwave, stove for cooking is a plus. Internet is available, but slow.
Cons: Room was old and smelled a bit. Loud music and people hanging outside the parking lot day and night. No housekeeping. Pricy for 2 stars. Bed was small and only two pillows. Could hear my neighbors.
Okay 5.0
Pros: The refrigerator
Cons: Room was somewhat dirty
Poor 1.0
Pros: Nothing
Cons: everything
Mediocre 3.0
Pros: IIt was clean
Cons: No toilet tissue. Had to get dressed and go back down to the office to get some
Good 6.0
Pros: It had a kitchen
Cons: No
Excellent 10.0
Pros: Friendly service.
Excellent 10.0
Pros: Spacious rooms.
Cons: Not at all.
Poor 1.0
Cons: It had bed bugs and my arms are all bitten up. The place was filthy.
Mediocre 3.0
Pros: The hot water
Cons: Cigarette smell , Bug droppings in the dressers . Heater burn out smell, Stains on floor & walls ...
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: I liked the location.
Cons: What I didn't like was the smell of a animal urine. That's what I smelt immediately when I entered the room. What I also didn't like was the front desk receptionist calling both rooms and accusing us of not paying for an extra day she was very rude
Poor 1.0
Pros: NOTHING!!
Poor 1.0
Pros: Allowing pets
Cons: Trashy. Room was not very clean, many people coming and going from rear of parking lot
Poor 1.0
Pros: Absolutely nothing
Cons: Staff, cleanliness, customer service
Okay 4.0
Pros: Location only.
Cons: Services and expected clean room.
Mediocre 3.0
Pros: Very friendly people.
Cons: First room filthy with bugs, spiders, cob webs in a rook that obviously had not been cleaned in some time, especially behind window curtains. Dead bugs on curtains and window sills. I was not comfortable staying in this hotel.
Excellent 8.0
Pros: Location and friendly staff
Excellent 8.0
Pros: Clean and comfortable
Cons: No
Good 6.0
Pros: It was clean. Good for what i paid.
Cons: I called about an extra pillow i really needed one for my son and was quickly told no they dont give extra pillows,i had to share a pillow with my son it wasn't so bad I just thought even making me feel like there was an effort made would have been cool.
Good 6.0
Pros: quiet. comfortable bed. air conditioner worked good, not too noisy.
Cons: coffee makers for room did not work.(2 of them)
Excellent 8.0
Pros: Location
Okay 4.0
Pros: Location was right off freeway.
Cons: I was expecting free breakfast to be more than just coffee? The door knob for rest room was inoperable. The walls to the room was not sound proof enough you could hear weird late night noises from your neighbors. The vending machine took my money.
Excellent 8.0
Pros: Location, and friendly staff
Okay 4.0
Pros: Close to free way
Cons: The room is so dirty, it's not clean, and smells so bad. It's the worst I ever experienced. They got to clean the room. The front door is full of trash cans. The worst place
Okay 4.0
Pros: Nothing
Cons: The carpet is discussing brown stains just horrible
Excellent 9.0
Pros: It had a kitchenette and extended our check out to 12noon.
Cons: No ice machine.
Excellent 8.0
Pros: Location, easy access
Okay 5.0
Pros: The hotel location was convenient for my trip plan.
Cons: The hotel was average. I would appreciate cleaner accommodations.
Mediocre 3.0
Pros: Cable t.v
Cons: The price difference from the reservation confirmation..& the electrical plug socket broken or too big for any plug in.
Mediocre 2.0
Pros: I liked the price, the fact that it was a studio was nice.
Cons: I was somewhat dirty. Floor was sticky. And the common areas were undesirable.
Okay 5.0
Cons: There was no breakfast
Good 7.0
Pros: Convenience
Okay 5.0
Pros: Manager and location very good.
Cons: I will only say "You get what you pay for"
Good 7.0
Pros: Great staff !!
Mediocre 3.0
Pros: Location
Cons: Room had all kinds of bugs flying. Bed had bed bugs. Window drapes smelled cigarettes and what notes. I had to put my own layer of fabric on bed to sleep on bed.
Good 7.0
Pros: Easy access to freeways. Local diners.
Good 7.0
Pros: The location is nice
Cons: The carpet was dirty n I never got my deposit back
Good 6.0
Pros: Location was close to where I needed to be and in a quieter area.
Cons: The room was dirty. The table has sticky spots on it, the bed sheet had dirt spot on (made me wonder if it had been changed? And the bath towel had hair stuck to it.
Okay 4.5
Pros: The location was fantastic. However, all but one of the staff were curt and unfriendly. I was traveling for business. The water was shut off while I was mid shower. I literally had to go to my business meeting without having been able to rinse-out and style my hair. I was told there was an emergency water issue and they had to shut it off and "didn't have time to warn all the occupants". Would have been nice to have a warning. After, the front desk person was helpful in complying with my being given a refund due to the issues. At the end of it all I feel I was treated fairly given the inconvenience.
Excellent 10.0
Pros: Hands down, the service! Whitney who was at the check in desk when I arrived was do helpful & was so nice about everything! She even laughed along with me while I was feeling so outa sorts and I went to my room in a completely different and better mood than I arrived in due to outrageous family issues that day. She assisted my aunt, who booked the room for me, who is completely challenged by anything involving technology. And was clear, precise but very patient and accommodating with her. Best experience ever!
Okay 4.5
Pros: The staff. Very convenient to the airport.
Cons: My non-smoking room smelled of smoke - bathroom not clean
Good 7.3
Pros: The staff was nice and they were clear about giving directions. The tv and channels were good ones. The room we stayed in had a fridge, sink, and two top stoves. It also had a table with two seats and a couch. I liked how the closet had a curtain to cover your clothes. The room design was nice and better than it expected.
Cons: I don't like how the tub was clogged up, but as I was about to call the front desk, the man who gave us our room called to make sure everything was ok in the room, so right away I told him and he sent the maintaince guy up. The bathroom could have been cleaner but it was not disgusting.
Extended Stay America Suites - Sacramento - Northgate - Sacramento
Rated no. 15
5.3
Okay 5.3
Based on 478 reviews
Details
Reviews

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