Recent reviews
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9.1
The elevators are fast and the location is perfect for Seattle sightseeing- Space Needle and Pike Place Market are blocks away. We loved the close proximity to the best restaurants in Seattle: Lola, Dahlia Lounge, Dahlia Bakery, Etta's, Palace Kitchen, Serious Pie. The room was comfortable and large. We liked the split bathroom with bathtub/toilet on one side and sink/mirror on the other. The heater was inconsistent- when it was blowing, the room was too warm, but when it turned off the room was a bit chilly.
review from KAYAK -
8.0
The bed was uncomfortable. The bathroom was very small
review from KAYAK -
4.0
I was charged $16 additional parking for coming to the hotel 2 hours before check in. On top of the $30+ I was already paying for parking there.
review from KAYAK -
10.0
I loved the room service options, and that you can order it 24/4. I also loved the in-house breakfast ordering. The food was delish, the room was clean, great pillows, view, and friendly staff. You might freak out over their expensive parking ($39 a night) But if you're staying for a short visit like we did, it is actually great. They let you keep your car there till 3pm, even though check-out is 11. So we were able to walk to Pike Place, aquarium, and do all that fun stuff without having to move our car and pay for more parking.
review from KAYAK -
9.7
Great location for good price. Very nice, up to date, clean, and top notch. Lovely bar! Nice restaurant . Ask to borrow an umbrella at front desk! Don't need to bring your own...
review from KAYAK -
7.4
Love being so close to everything. Went to a concert at the key arena and the taxi rides were really cheap since we were so close. Within walking distance to pikes place and the water. We wanted a bigger balcony. I proposed on the night we stayed there expecting a view of the Space Needle and room on the balcony to do it. The balcony was barely big enough to stand on.
review from KAYAK -
7.1
Great service; good meal value; good location, nice view. Room keys didnt work sometimes
review from KAYAK -
5.1
I only liked how close t was to my destination Options were given to the type of room I would like. I chose the quiet room option. Promptly at 7am in the morning all 4 days I stayed there they started construction from what sounded like in the adjacent room. When I brought this up to the front desk they acted confused and acting like I was crazy and tried figuring out an explaination for the sounds other than construction. Said they"would send someone up to investigate" I was so peeved about this I went down stairs to complain directly and they informed me that they are indeed doing construction and they're supposed to start at 9am. While I was down there I complained that when I took a shower regardless of the length of time I was in the shower. The water flowed freely into the bathroom and filled it up with water and I had to use 3 out of the 4 towels given to me to soak up the water. The front desk person said they wouldn't immediately send up more towels. And never did follow through with their "solution" for the problem. Lastly. The tv had a high pitch whistle whenever it was on. This increased and decreased with the volume.
review from KAYAK -
10.0
Good, clean rooms. Good happy hour in the bar. Helpful staff. Gym is below basic.
review from KAYAK -
10.0
The location was perfect. You're walking distance from the space needle and pike place market. The room was clean and the bed was always made when we got back at the end of the day after going around the city. You're only a few blocks from the Westlake light rail station which takes you throughout the city and as far as the airport which is convenient.
review from KAYAK -
9.7
No water in vending machines, $6 for bottle water in room
review from KAYAK -
10.0
Terrific location, nice & clean.
review from KAYAK -
8.8
Great view, big room with lots of space, easy check in and check out. The location is perfect- my boyfriend and I walked everywhere and never even had to take a cab. So much is within walking distance. We requested a single king size bed (my boyfriend and I were staying in the hotel for Valentines day) but Instead received two full beds. Didn't ruin out trip or anything since the beds were still big enough for us both to fit we just didn't use the other bed. Would have been nice to get what we thought we were paying for though!
review from KAYAK -
3.7
nothing everything
review from KAYAK -
9.4
The location is right downtown close to everything Remodeling of the lobby is beautiful.We had breakfast at the restaurant and it was delicious I would suggest using the valet service to park and unload your luggage first to put on a cart because there is no elevator in the parking garage
review from KAYAK -
5.3
Decent food in the restaurant. Front desk staff very helpful and efficient. Dirty, needs maintenance. The door to my room had to be slammed shut and nearly kicked open. Place needs work. Definitely not the 4 star as advertised. Disappointed.
review from KAYAK -
6.0
Location Some staff was helpful, in parking garage. The room had a "view" of the parking garage wall, only inches away from our window. They did not seem fully booked, but they would not give us a different room. Because of the wall next to our window, the room was dark and gloomy. Reception staff was unhelpful, with an attitude.
review from KAYAK -
6.6
Room was nice and facilities were Okay for a Downtown Hotel Really expected a much nicer hotel at this price point. When I asked for a better view, the front desk lady was very snippy. Really too bad as there is much better value out there.
review from KAYAK
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9.1
The elevators are fast and the location is perfect for Seattle sightseeing- Space Needle and Pike Place Market are blocks away. We loved the close proximity to the best restaurants in Seattle: Lola, Dahlia Lounge, Dahlia Bakery, Etta's, Palace Kitchen, Serious Pie. The room was comfortable and large. We liked the split bathroom with bathtub/toilet on one side and sink/mirror on the other. The heater was inconsistent- when it was blowing, the room was too warm, but when it turned off the room was a bit chilly.
review from KAYAK -
8.0
The bed was uncomfortable. The bathroom was very small
review from KAYAK -
10.0
I loved the room service options, and that you can order it 24/4. I also loved the in-house breakfast ordering. The food was delish, the room was clean, great pillows, view, and friendly staff. You might freak out over their expensive parking ($39 a night) But if you're staying for a short visit like we did, it is actually great. They let you keep your car there till 3pm, even though check-out is 11. So we were able to walk to Pike Place, aquarium, and do all that fun stuff without having to move our car and pay for more parking.
review from KAYAK -
9.7
Great location for good price. Very nice, up to date, clean, and top notch. Lovely bar! Nice restaurant . Ask to borrow an umbrella at front desk! Don't need to bring your own...
review from KAYAK -
10.0
Good, clean rooms. Good happy hour in the bar. Helpful staff. Gym is below basic.
review from KAYAK -
10.0
The location was perfect. You're walking distance from the space needle and pike place market. The room was clean and the bed was always made when we got back at the end of the day after going around the city. You're only a few blocks from the Westlake light rail station which takes you throughout the city and as far as the airport which is convenient.
review from KAYAK -
9.7
No water in vending machines, $6 for bottle water in room
review from KAYAK -
10.0
Terrific location, nice & clean.
review from KAYAK -
8.8
Great view, big room with lots of space, easy check in and check out. The location is perfect- my boyfriend and I walked everywhere and never even had to take a cab. So much is within walking distance. We requested a single king size bed (my boyfriend and I were staying in the hotel for Valentines day) but Instead received two full beds. Didn't ruin out trip or anything since the beds were still big enough for us both to fit we just didn't use the other bed. Would have been nice to get what we thought we were paying for though!
review from KAYAK -
9.4
The location is right downtown close to everything Remodeling of the lobby is beautiful.We had breakfast at the restaurant and it was delicious I would suggest using the valet service to park and unload your luggage first to put on a cart because there is no elevator in the parking garage
review from KAYAK
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7.4
Love being so close to everything. Went to a concert at the key arena and the taxi rides were really cheap since we were so close. Within walking distance to pikes place and the water. We wanted a bigger balcony. I proposed on the night we stayed there expecting a view of the Space Needle and room on the balcony to do it. The balcony was barely big enough to stand on.
review from KAYAK -
7.1
Great service; good meal value; good location, nice view. Room keys didnt work sometimes
review from KAYAK -
6.6
Room was nice and facilities were Okay for a Downtown Hotel Really expected a much nicer hotel at this price point. When I asked for a better view, the front desk lady was very snippy. Really too bad as there is much better value out there.
review from KAYAK
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4.0
I was charged $16 additional parking for coming to the hotel 2 hours before check in. On top of the $30+ I was already paying for parking there.
review from KAYAK -
5.1
I only liked how close t was to my destination Options were given to the type of room I would like. I chose the quiet room option. Promptly at 7am in the morning all 4 days I stayed there they started construction from what sounded like in the adjacent room. When I brought this up to the front desk they acted confused and acting like I was crazy and tried figuring out an explaination for the sounds other than construction. Said they"would send someone up to investigate" I was so peeved about this I went down stairs to complain directly and they informed me that they are indeed doing construction and they're supposed to start at 9am. While I was down there I complained that when I took a shower regardless of the length of time I was in the shower. The water flowed freely into the bathroom and filled it up with water and I had to use 3 out of the 4 towels given to me to soak up the water. The front desk person said they wouldn't immediately send up more towels. And never did follow through with their "solution" for the problem. Lastly. The tv had a high pitch whistle whenever it was on. This increased and decreased with the volume.
review from KAYAK -
3.7
nothing everything
review from KAYAK -
5.3
Decent food in the restaurant. Front desk staff very helpful and efficient. Dirty, needs maintenance. The door to my room had to be slammed shut and nearly kicked open. Place needs work. Definitely not the 4 star as advertised. Disappointed.
review from KAYAK -
6.0
Location Some staff was helpful, in parking garage. The room had a "view" of the parking garage wall, only inches away from our window. They did not seem fully booked, but they would not give us a different room. Because of the wall next to our window, the room was dark and gloomy. Reception staff was unhelpful, with an attitude.
review from KAYAK
