Overview

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Grand Mercure Singapore Roxy
Best Housekeeping Staff

50 East Coast Road, Singapore 428769, Singapore
+65 6344 8000

$158+

Overall guest ratings

8.2/10 Excellent
based on 3,480 reviews

Review highlights

  • 8.8
  • 8.8
  • 8.6
  • 5.3

Good to know

  • Friendly service
  • Good shuttle service
  • Good access to airport
  • Great shopping

Nearby

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    About

    Grand Mercure Singapore Roxy is located in the historic residential suburb of Singapore. Walking distance to East Coast Park beach, 2 major shopping centres and local eateries. Accessbility to Orchard Rd, Marina Bay, Singapore Expo and Suntec. Certified halal kitchen available. Relax at the outdoor swimming pool or work out in the 24-hour fitness centre. Enjoy the bird-eye view of the East Coast beach from our Executive Lounge when you book our spacious Suites or Executive Rooms.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Wedding services
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 3,480 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      9.0 "90% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
      9.4 "94% said the concierge service was amazing."
      7.8 "Management was excellent, said 78%."
      8.6 "86% were impressed by the laundry service."
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.7 "Good access to the airport, said 97%."
      7.1 "Near to public transport, according to 71%."
      7.5 "Easily accessible by car, said 75%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      8.3 "Great parking, according to 83%."
      10.0 "100% thought parking was inexpensive."
    • 8.6 "Good value."
      7.8 "78% were happy with the price."
      10.0 "100% thought it was a great value."
    • 8.6 "Food is delicious."
      7.8 "78% were happy with the price."
      9.7 "Yummy desserts, said 97%."
      7.9 "79% loved the menu selection."
      10.0 "100% enjoyed the fish/seafood dishes."
    • 7.8 "Internet works."
      7.2 "72% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.3 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
      5.7 "Only 57% thought, the hotel was luxurious."

    Overall rating

    8.3 Excellent
    based on 1,600 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.7 "Good access to the airport, said 97%."
      7.5 "Near to public transport, according to 75%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      7.2 "Easily accessible by car, said 72%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      8.7 "87% thought the service was very professional."
    • 8.5 "Food is delicious."
      7.2 "72% were happy with the price."
      7.9 "79% loved the menu selection."
    • 8.1 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 7.6 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.6 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."

    Overall rating

    8.3 Excellent
    based on 1,287 reviews
    • 9.0 "Excellent value."
      7.9 "79% were happy with the price."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.8 "Good access to the airport, said 98%."
      7.6 "Easily accessible by car, said 76%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      8.3 "Great parking, according to 83%."
    • 8.5 "Food is delicious."
      7.8 "78% loved the menu selection."
      7.9 "79% were happy with the price."
      9.7 "Yummy desserts, said 97%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      9.0 "90% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
      9.5 "95% said the concierge service was amazing."
    • 8.2 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 5.4 "Vibe was decent."
      5.9 "59% considered the lobby entrance to be so-so."

    Overall rating

    7.9 Good
    based on 174 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.8 "Good access to the airport, said 98%."
    • 8.5 "Good value."
    • 8.5 "Food is delicious."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.9 "Good breakfast."

    Overall rating

    8.0 Good
    based on 417 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      9.3 "93% were happy with the shuttle service."
      9.2 "92% thought the service was very professional."
    • 8.6 "Location is great."
      9.5 "95% liked the proximity to shopping."
      9.6 "Good access to the airport, said 96%."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 8.5 "Good value."
    • 8.3 "Food is delicious."
      7.5 "75% loved the menu selection."
    • 7.6 "Good breakfast."
    • 6.9 "Rooms are ok."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
    • 4.8 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good shuttle service"
    "Good access to airport"
    "Great shopping"
    data provided by TrustYou

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