Overview

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Citadines Xinghai Suzhou
Best Service Friendliness

58 Xinghai Street, Jiacheng Garden, Suzhou 215021, China
+86 512 8885 8288

$75+

Overall guest ratings

8.5/10 Excellent
based on 839 reviews

Review highlights

  • 8.8
  • 8.5
  • 8.3
  • 5.0

Good to know

  • Professional service
  • Wonderful sightseeing

Nearby

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    About

    Citadines Xinghai Suzhou offers an airport shuttle (available on request) for CNY 500 per vehicle one-way. Guests can visit the fitness center for a workout or grab a bite to eat at Hope Restaurant, which serves breakfast. Rooms at this upscale hotel feature bonuses like refrigerators and microwaves, along with deep soaking tubs and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Cribs available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 839 reviews
    • 8.8 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      7.0 "70% enjoyed the lobby entrance."
    • 8.5 "Great service."
      8.9 "89% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      9.3 "Housekeeping was great, according to 93%."
    • 8.3 "Location is great."
      9.8 "Easily accessible by car, said 98%."
      9.7 "97% liked the proximity to sightseeing."
      8.3 "Near to public transport, according to 83%."
      8.4 "84% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      5.0 "For 50%, maintenance was acceptable."
    • 5.0 "Internet is average."

    Overall rating

    8.6 Excellent
    based on 142 reviews
    • 9.0 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.2 "Location is great."
      8.1 "Near to public transport, according to 81%."
    • 7.7 "High value."
    • 7.0 "Nice rooms."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
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    Overall rating

    8.6 Excellent
    based on 226 reviews
    • 8.9 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.3 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 8.2 "Great service."
    • 6.1 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      4.9 "51% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."

    Overall rating

    8.7 Excellent
    based on 411 reviews
    • 8.9 "Great service."
      9.0 "90% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.8 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.4 "Location is great."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to sightseeing."
      8.6 "Near to public transport, according to 86%."
    • 7.4 "High value."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."

    Overall rating

    7.7 Good
    based on 58 reviews
    • 8.5 "Great service."
    • 8.2 "Location is great."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.0 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Wonderful sightseeing"
    data provided by TrustYou

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