Overview

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Grand Trustel Aster Hotel Suzhou

488 Sanxiang Road, Suzhou 215004, China
+86 512 6829 1888

$82+

Overall guest ratings

9.4/10 Excellent
based on 4,832 reviews

Review highlights

  • 9.5
  • 9.3
  • 4.8
  • 4.4

Good to know

  • Professional service
  • Good accessibility by car
  • Close to public transport

Nearby

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    Amenities

    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 4,656 reviews
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      7.3 "Great parking, according to 73%."
      9.3 "93% liked the proximity to sightseeing."
      8.1 "81% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
      9.4 "94% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      8.3 "Management was excellent, said 83%."
      8.4 "Housekeeping was great, according to 84%."
      7.3 "73% found the restaurant service to be one of the best."
    • 8.9 "Breakfast is good."
      7.0 "70% were happy with the price of the breakfast."
    • 8.8 "Good value."
      7.0 "70% were happy with the price of the breakfast."
    • 5.1 "Rooms are ok."
    • 4.8 "Not very comfortable."
      4.7 "53% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      4.7 "53% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    • 4.4 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    9.4 Excellent
    based on 419 reviews
    • 9.3 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.9 "Good value."
    • 8.9 "Great service."
      8.8 "88% said the reception staff was great."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 5.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 4.6 "Not very comfortable."
      4.7 "53% said rooms were small."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 4.4 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    9.0 Excellent
    based on 1,350 reviews
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      7.5 "Great parking, according to 75%."
      9.2 "92% liked the proximity to sightseeing."
    • 9.0 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 8.9 "Great service."
      9.2 "92% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.3 "Housekeeping was great, according to 83%."
    • 4.9 "Not very comfortable."
      4.8 "52% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
    • 4.6 "Rooms are not good."
      4.8 "52% said rooms were small."
      3.4 "66% complained about the bathroom."
      0.1 "For 99%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      1.7 "83% had problems with the shower."
      1.4 "86% found problems with the furniture."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
    • 3.0 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    9.2 Excellent
    based on 2,607 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Near to public transport, according to 100%."
      7.4 "Great parking, according to 74%."
      9.2 "92% liked the proximity to sightseeing."
      8.2 "82% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      8.7 "Management was excellent, said 87%."
      8.7 "Housekeeping was great, according to 87%."
    • 9.0 "Excellent breakfast."
    • 8.8 "Good value."
    • 5.6 "Rooms are ok."
    • 4.7 "Not very comfortable."
      4.8 "52% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
      4.3 "57% criticized the small bathroom."
    • 4.2 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 4.1 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    9.4 Excellent
    based on 279 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.3 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Excellent breakfast."
    • 8.9 "Good value."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      3.0 "70% complained about the bathroom."
    • 4.7 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 4.6 "Not very comfortable."
      4.7 "53% said rooms were small."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Good accessibility by car"
    "Close to public transport"
    data provided by TrustYou

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