Excellent
10.0
Pros:
Everything
Cons:
All good
Okay
4.0
Pros:
Location
Cons:
Very beautiful building very simple rooms was expecting something more luxurious
Okay
4.0
Pros:
The guy who is overnight front desk was very rude, very ungrateful person Telling me he is going to call the police on me just because I asking him about the extra charge on my credit card
Okay
4.0
Cons:
She didn't tell us that the rooms weren't being cleaned and when I asked for towels wash clothes cups and to pick up trash they put one towel on the door with 2 cups
Excellent
9.0
Pros:
Great location, close to airport, adjacent to freeway, easy access to Hyde Park area or to Gulf To Bay bridge. Easy check-in and check-out Nice, clean room with modern furnishings, quality bedding, refrigerator and modern bathroom. Easy and free parkin
Cons:
Nothing
Good
6.0
Pros:
The location and the staff
Cons:
The smell of the room and can hear next room conversation
Excellent
10.0
Pros:
Nice area
Cons:
Expected a bigger room & more amenities for the price paid
Mediocre
2.0
Pros:
Worst bed ever. Room smelled like smoke.
Cons:
Hotel Staff was friendly.
Excellent
8.0
Pros:
Hotel very nice and close to walking distance for some excellent shopping and dining. The staff helped me fine places to eat and shop and also let me store my bags after check out until my ride to the airport arrived
Okay
4.0
Pros:
The hotel was clean and the staff was friendly
Cons:
The hotel was noisy. I could hear people on both sides of my hotel room just talking. The shuttle service was not available when I needed to get a ride to the airport.
Excellent
8.4
Okay
4.0
Pros:
Location . Very close to airport. Very convenient for our flight
Cons:
The Front Desk staff was awful with customer service during check in and check out. No customer service at all! Sad part thru weren’t even busy! The room AC didn’t work properly and the refrigerator made noise all night. Glad we only boo
Excellent
10.0
Pros:
Location
Cons:
Room is a little run down , I do t think it’s quite a 3 star hotel but staff friendly accommodating , very clean
Okay
4.0
Pros:
check woman super friendly
Cons:
Extremely loud walls paper-thin. Entire parking lot blocked off with containers
Excellent
9.0
Pros:
Clean, room was nice, staff was helpful.
Good
6.0
Pros:
Location
Cons:
Terrible TV viewing experience. TV’s are small, old terrible picture.
Good
7.0
Pros:
cleanliness
Cons:
bed had dip in it
Excellent
9.0
Pros:
The staff was great and gave us recommendations on group activites
Cons:
No
Poor
1.0
Pros:
Nothing
Cons:
The beds were uncomfortable and cheap like mattress would just slip off the frame. The room was stagnant and dark. Nothing special about this hotel to be a 4 star. No luxury. The walls are thin, you can hear every room around you plus all the doors.
Excellent
9.0
Pros:
The clean room and staff.
Cons:
N/A
Excellent
10.0
Pros:
Location
Cons:
No
Okay
4.0
Pros:
House keeping woman very helpful,
Cons:
Hotel under lock down because of city curfew ,,,, you would think because of curfew the hotel would offer guest some type of recreational activities
Poor
1.0
Pros:
leaving it
Cons:
it seems that i left my credit card in the machine and then started to get charge food different items i follow the charges to a resturant to see who ordered food off my credit card i called the cops and caught the guy in the act,,,, but the clerk at the
Excellent
10.0
Pros:
Nice staff. Clean and accommodating.
Cons:
No
Excellent
10.0
Pros:
We enjoyed everything about our stay. There were no issues.
Cons:
Not applicable
Poor
1.0
Pros:
The Driver to the airport
Cons:
The Hotel had a methane gas leak in my room. Caused me to be sick. They said no more rooms, then gave a room to another guest experiencing the same issue. I waited for maintenance then was told no one was coming. Finally given a new room at 2am. Horrible
Poor
1.0
Pros:
Fight in the hallway at 2 am. Room filthy.
Cons:
Everything Fight in the hallway at 2 am. Room filthy.
Poor
1.0
Pros:
The location was the only positive thing about this hotel.
Cons:
The hot water did not work. Only Luke warm water when it was turned all the way up. Faucet was loose on tub. Bathroom was dirty and sealant on toilet was off the floor. When you turned on the water it smelled terrible like feces. Horrible experience.
Okay
5.0
Pros:
Proximity to airport
Cons:
Very out of date, rooms could use refurbishment
Mediocre
2.0
Pros:
Bed was comfy
Cons:
Charged for breakfast when it was supposed to be included, thermostat in my room wasn't working, but fortunately the temperature outside was perfect, so it really didn't affect my stay that much.
Good
6.0
Pros:
Staff was nice and beds were comfortable.
Cons:
Rooms were not what you would expect for a 4 star hotel. TV was small, room and hallway had a soured smell and the air conditioner did not cool.
Poor
1.0
Pros:
extra charge 50 bucks dirty rusty leaky
Cons:
extra charge 50 bucks dirty rusty leaky
Good
7.0
Pros:
Location , rooms,fitness facility
Cons:
Final day I had to call the front desk at 5 pm to clean my room(I had taken the do not disturb sign off at 10:30 am). The food to go service is atrocious as it took them fifteen minutes to inform me they did not have the side item I had order
Poor
1.0
Pros:
Location
Cons:
Room was a pit. Mold. Old rugged carpet. Staff were put out to answer simple questions, like Will my room be cleaned today? At 3 pm. Bait and switch from website.
Okay
5.0
Pros:
Hotel was nice everyone was friendly and close to the airport
Cons:
Mine and my friends cell phone chargers were taken when we came back after the maid had cleaned our room
Okay
5.0
Pros:
Staff was friendly, free parking, less then five minutes to the airport. Close to nice restaurants.
Cons:
The mattress was mushy
Good
6.0
Pros:
Location
Cons:
Noise level was very high. I could here everything from other room in my room. I could not sleep. I checked in at 11 and left by 5pm because I was unable to sleep.
Mediocre
3.0
Cons:
Wanted watch word series game and bartender was not able to do that or find out how to do it
Mediocre
2.0
Pros:
so so
Cons:
so so
Okay
5.0
Pros:
Beach
Cons:
Beach chair amenity was only a sit down chair. Was not worth the extra charges!!!! Only one hour of paddle boarding per room again no matter how many guest in your room. Not much around the hotel.
Okay
5.0
Pros:
It was a typical family 3 star
Cons:
The maid staff was ridiculously loud in the morning between carts squeaking loudly and banging on the walls of the room next door
Okay
5.0
Pros:
Very clean
Cons:
Pool was being remodeled and we were not informed prior to our arrival. I brought my 8 yr old son there to meet up with a friend and swim, so we were disappointed and had to drive to clearwater (1 hr 1 way) every day.
Good
7.0
Pros:
It was clean and comfortable
Poor
1.0
Cons:
Allergies after calling before I checked in. Woke up at 4 in the morning in a total sweat. Called front desk and was told I could move or wait till 5 for engineering. Awful place and I want my money returned to me.
Good
7.0
Pros:
Location
Cons:
House keeping kept knocking on the door waking me up to ask when would I be checking out. My check out was for the next day.
Good
6.0
Pros:
I DID NOT LIKE ANYTHING ABOUT THIS HOTEL! It was Loud, couldn't sleep, bed was uncomfortable, housekeeping open/shuts doors all morning. I knew it was from the staff flipping the lock the other direction to go in/out the rooms for cleaning! so annoying!
Cons:
Drapes were dirty, I found a couple of small roaches in the bathroom! hot/muggy in the rooms! just nasty! will never stay again
Good
7.0
Pros:
Location
Cons:
Long walk between the parking garage and the elevators. I talked to a couple of the maids who did not speak English,. But that was OK for me, as I speak Spanish. I dont like it that they knocked on my door at 09:30 to ask me if I am checking out.
Mediocre
2.0
Cons:
No turn down service and leaker toilet. Definitely not a 3 1/2 star hotel.
Mediocre
2.0
Pros:
Location
Cons:
The bathroom was not clean. The towels smelled horrible
Poor
1.0
Pros:
Poor counter service.
Mediocre
2.0
Pros:
The restaurant has nice staff and the food was really good.
Cons:
The neighborhood was shady looking but what really killed it was our nice quiet getaway being ruined by housekeeping banging on our door 8am on Sunday morning when checkout wasn't until noon.
Poor
1.0
Cons:
It was the worst experience I've ever had. The beds we're very noise. The heater until was wide open. The hotel floor has a ticking noise constantly all night we didn't sleep at all. I will never again use this or Holliday inn
Mediocre
3.0
Cons:
The windows had plastic and painters tape as they were painting that side of the building so room was very closed in no light and 2 lamps didn't work so it was extremely dark . It was a 2.5 star room. Felt the deal was not what you promoted
Mediocre
3.0
Pros:
The hotel was beautiful
Cons:
Very loud Couldn't sleep Doors slam to loud shaking all the rooms
Mediocre
2.0
Pros:
The restaurant food was decent.
Cons:
I feel deceived since I signed up for a 3.5 star hotel. This hotel is more of a 3 star at best. Hotel is average at best. Doesn't even come with a microwave. Rooms don't feel overly clean.
Excellent
10.0
Pros:
The free shuttle from the airport was why I initially selected his hotel. My sister and I needed an inexpensive hotel for a one night stay near the airport. This fit the bill! The room was ready as soon as we arrived (around 10am) and the shuttle not only picked us up from the airport but also brought us to a shopping mall and dinner for no additional charge! All staff members were friendly and welcoming. The rooms were comfortable with lots of new and high end finishes. I would definitely stay here again!
Cons:
No complaints on this hotel. We didn't take advantage of the hotel breakfast so I cannot comment on the food. We went across the street to the Waffle House- which was amazing!
Excellent
9.7
Pros:
The price was awesome! Location was great. Room was very clean. Check in /Out super fast and easy. Staff was extremely helpful!
Cons:
No continental breakfast but hey....less than a $100 a night I can deal without it!
Good
6.2
Pros:
Clean and comfortable. Probably the best hotel for the price in the area. Place has a bar and restaurant too. Shower didn't shut completely off and room temperature was hard to control. Otherwise, no complaints.
Mediocre
2.5
Pros:
The "double" beds are very small. I had a reservation for 4 people and they gave us a room for two. I went to the front desk to look for a solution and they were charging us with extra fees to get a confortable stay. I cancelled the reservation and went to the Marriot accorss the street and we ended up paying almost the same for a bigger room and included breakfast. The Holiday Inn was horrible and the staff had a bad attitude. I'll never visit this hotel again
Cons:
The staff, the room, the service
Excellent
10.0
Pros:
Easy way to get beaches
Cons:
None