Overview

Hotel Palacio Azteca

Blvd Chuauhtemoc Sur, 213, 22400 Tijuana, BN, Mexico
+52 664 681 8100

$110+

Overall guest ratings

7.8/10 Good
based on 936 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.6
  • 5.2

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Hotel Palacio Azteca is just 4.4 mi (7.1 km) from the airport and offers a free shuttle (available 24 hours). The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A fitness center, a snack bar/deli, and a garden are other highlights.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 936 reviews
    • 9.5 "Excellent breakfast."
    • 9.2 "Incredible bar."
    • 8.6 "Food is delicious."
      9.2 "92% loved the menu selection."
      10.0 "100% enjoyed the snacks that were offered."
    • 8.0 "Location is great."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "Easily accessible by car, said 78%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.2 "72% were impressed by the valet service."
      9.4 "Housekeeping was great, according to 94%."
    • 5.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.9 "Only 69% said rooms were big enough."
      5.6 "56% thought the kitchenette was ok."
    • 2.5 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 299 reviews
    • 9.3 "Excellent breakfast."
    • 8.8 "Food is delicious."
    • 7.8 "Good location."
    • 7.1 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 5.0 "Average comfort."
      2.6 "74% thought it was too noisy."
    • 5.0 "Rooms are ok."
      2.1 "79% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."

    Overall rating

    7.8 Good
    based on 439 reviews
    • 9.5 "Excellent breakfast."
    • 7.9 "Good location."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.4 "74% were impressed by the valet service."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.5 "Only 65% thought the pool was clean."
    • 4.9 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      3.8 "62% thought the tv was sub-standard."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    based on 84 reviews
    • 8.8 "Food is delicious."
    • 8.1 "Location is great."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 5.3 "Rooms are ok."
    • 5.2 "Average comfort."

    Overall rating

    7.6 Good
    based on 112 reviews
    • 8.3 "Food is delicious."
    • 7.8 "Good location."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.1 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 5.3 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.1 "Pool is mediocre."
    • 4.5 "Vibe wasn't good."
    • 2.2 "Disappointing internet connection."
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    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    customer service is terrible
    customer service is terrible
    clean nice
    english speak
    mandatory valet parking
    super polite
    complete remodel
    bad manners
    busy main street
    beautiful with palm trees
    short cab ride
    dont bring
    bring your swimsuit
    pool was under construction
    air conditioning work
    located busy
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