Overview

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Papillon Lagoon Reef Hotel
Top Resort Hotel

Diani Beach, Diani, Ukunda 80400, Kenya
+254 403 202 213

$114+

Overall guest ratings

8.4/10 Excellent
based on 308 reviews

Review highlights

  • 9.4
  • 8.7
  • 8.4
  • 4.7

Good to know

  • Recreation staff is nice
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    Amenities

    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Room service
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • Safe
    • Fitness centre
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 308 reviews
    • 9.4 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.3 "93% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 8.7 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      8.0 "80% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
      8.3 "Management was excellent, said 83%."
    • 7.1 "Good breakfast."
    • 5.9 "Rooms are ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 4.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 1.3 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
      3.8 "62% thought it was overpriced."
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    Overall rating

    8.3 Excellent
    based on 252 reviews
    • 9.3 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.2 "92% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 8.8 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      8.1 "81% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 7.0 "Good breakfast."
    • 5.7 "Rooms are ok."
      7.0 "70% said the bathroom was clean."
    • 5.5 "Bar is ok."
    • 4.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 1.3 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
      3.5 "65% thought it was overpriced."
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    Overall rating

    8.3 Excellent
    based on 30 reviews
    • 8.8 "Location is great."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
    • 6.1 "Rooms are ok."
    • 1.1 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    based on 24 reviews
    • 9.5 "Perfectly clean."
    • 9.2 "Excellent pool."
    • 8.7 "Amenities are good."
      9.6 "96% found the grounds to be nice."
    • 8.6 "Location is great."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.9 "Average value."
    • 5.5 "Rooms are ok."
    • 1.7 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

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