Overview

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Regency Inn & Suites

21 Baldwin Street, West Springfield, MA 01089, United States
+1 413 781 2300

$115+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

6.2/10 Good
based on 229 reviews

Review highlights

  • 8.1
  • 7.3
  • 4.4
  • 2.9

Nearby

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    About

    With a stay at Regency Inn & Suites in West Springfield, you'll be in the business district and minutes from Eastern States Exposition and close to Springfield Armory. This hotel is within close proximity of Josiah Day House and MassMutual Center.

    Rooms

    Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

    Dining

    A complimentary continental breakfast is served on weekdays.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-out. Planning an event in West Springfield? This hotel has 800 square feet (74 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Long-term parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    based on 229 reviews
    • 8.1 "Great service."
    • 7.3 "Good location."
    • 6.1 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
    • 4.4 "Rooms are not good."
    • 2.9 "Horrible pool."
    • 2.5 "Horrible vibe."
    • 0.8 "Terrible amenities."
    View all review categories

    Overall rating

    6.2 Good
    based on 123 reviews
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Good location."
    • 6.5 "Breakfast is mediocre."
    • 4.9 "Not very clean."
    • 3.9 "Rooms are not good."
    • 2.5 "Horrible vibe."
    • 0.6 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."
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    Overall rating

    6.0 OK
    based on 84 reviews
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.8 "Location is acceptable."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Average comfort."
    • 5.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      3.2 "68% complained about the bathroom."
    • 2.9 "Horrible pool."
    • 2.7 "Horrible vibe."
    View all review categories

    Overall rating

    7.3 Good
    based on 20 reviews
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 4.5 "Rooms are not good."
    data provided by TrustYou

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