Overview

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Best Western Kilima Hotel
Best Pool

129 Holgate Road, York, YO24 4AZ, United Kingdom
+44 190 462 5787

$98+

Overall guest ratings

8.5/10 Excellent
based on 1,259 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.4
  • 6.9

Good to know

  • Near city centre
  • Friendly service

Nearby

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    About

    The Best Western Kilima Hotel is a 19th century former Rectory originally built for a local wine dealer, located within walking distance of the historic city of York and its attractions. The bar with its original vaulted ceiling are located in the Victorian cellar of the hotel, for your meetings we have a conference room that accommodates up to 26 guests boardroom style. A private car park is available. The Best Western Kilima Hotel is an ideal base for sightseeing, shopping and easy access to the A1/M1 for business or pleasure. All bedrooms are non-smoking.

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Storage available
    • Terrace/Patio
    • Room service
    • Cable or satellite TV
    • Air-conditioned
    • Business centre
    • Concierge service
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 1,257 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      7.7 "77% found the restaurant service to be one of the best."
    • 9.5 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
      8.9 "Great parking, according to 89%."
      8.0 "80% thought parking was inexpensive."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.3 "Excellent breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      8.6 "86% loved the sauna."
    • 6.9 "Internet is average."
      6.9 "69% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.5 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
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    Overall rating

    8.5 Excellent
    based on 817 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.6 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
      9.2 "Great parking, according to 92%."
      8.4 "84% thought parking was inexpensive."
      8.7 "87% liked the proximity to sightseeing."
      7.8 "Easily accessible by car, said 78%."
    • 9.5 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.1 "Excellent breakfast."
    • 7.0 "Internet works."
    • 4.9 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      3.7 "63% had problems with the shower."
      3.8 "62% said the bathroom was dirty."
    • 4.8 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
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    Overall rating

    8.7 Excellent
    based on 201 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 9.4 "Excellent breakfast."
    • 9.4 "Excellent pool."
    • 9.4 "Terrific location."
      9.1 "Great parking, according to 91%."
      9.3 "City centre within easy reach, said 93%."
    • 8.1 "Very nice wellness & sports facilities."
    • 5.5 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 4.6 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    based on 238 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.4 "Excellent pool."
    • 9.4 "Terrific location."
      8.9 "Great parking, according to 89%."
      9.3 "City centre within easy reach, said 93%."
    • 9.2 "Excellent breakfast."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 5.4 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 4.3 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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