Overview

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Yuzawa New Otani Hotel

330 Yuzawa-machi, Yuzawa (Niigata), Japan
+81 257 842 191

$96+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.4/10 Excellent
based on 252 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.4
  • 8.0

Good to know

  • Impressive bathroom
  • Professional service

Nearby

    show all

    About

    The hotel is located at the centre of Yuzawa Onsen. At Yuzawa Onsen, you could feel the different nature of the four seasons.

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    Amenities

    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle hire
    • Skiing (downhill)
    • Bar/Lounge
    • Air-conditioned
    • Sauna
    • Free parking
    • Ski storage
    • Storage available
    • Free Wi-Fi
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 252 reviews
    • 9.0 "Terrific location."
    • 8.9 "Great service."
    • 8.4 "Comfort level is high."
    • 8.0 "Breakfast is good."
    • 7.5 "Nice rooms."

    Overall rating

    8.2 Excellent
    based on 37 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
    • 8.0 "Breakfast is good."
    • 7.8 "Tasty food."
    • 4.9 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.6 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 138 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Breakfast is good."
    • 8.2 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 7.9 "Nice rooms."
      8.2 "82% were happy with the bathroom."
      9.1 "Well-maintained, according to 91%."
      9.4 "94% thought rooms were spacious."

    Overall rating

    8.2 Excellent
    based on 75 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
    • 7.5 "Good breakfast."
    • 7.5 "Nice rooms."
      8.1 "81% were happy with the bathroom."
      9.5 "95% thought rooms were spacious."
    • 5.4 "Vibe was decent."
    Good to know
    "Impressive bathroom"
    "Professional service"
    data provided by TrustYou

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