Overview

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Hotel Mercure Zakopane Kasprowy
Top Resort Hotel

Szymaszkowa, Zakopane, Malopolskie, Poland
+48 182 024 000

$165+

Overall guest ratings

8.0/10 Good
based on 850 reviews

Review highlights

  • 10.0
  • 8.4
  • 5.8
  • 4.6

Nearby

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    About

    Offering an unforgettable view of the Tatras mountains, the three-star Mercure Zakopane Kasprowy hotel is situated just 2.5 miles (4 km) from the bus and train stations, near the ski slopes and lake. The hotel has 288 comfortable rooms, fully equipped conference rooms seating 750 people, three restaurants and two bars. After a full day on the slopes, guests can relax in our indoor pool, sauna or games room.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Indoor pool
    • Outdoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Safe
    • Sauna
    • Playground
    • Ski-in/Ski-out
    • Ski storage
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 850 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.4 "Breakfast is good."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.4 "Good pool."
    • 7.4 "Good location."
    • 5.8 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.0 "Only 50% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 4.6 "Not very clean."
      3.1 "69% thought it was rather dirty."
    • 4.3 "Value below average."
      1.1 "89% said the breakfast was too expensive."
      1.7 "The price was too high for 83%."
    • 4.3 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 459 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.3 "Breakfast is good."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.8 "Good pool."
    • 7.5 "Good location."
    • 5.3 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.9 "Only 69% said rooms were big enough."
    • 4.5 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.1 "Value below average."
      0.8 "92% said the breakfast was too expensive."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 348 reviews
    • 8.5 "Breakfast is good."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.3 "Good location."
    • 7.1 "Good pool."
    • 6.0 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 5.0 "Average cleanliness."
    • 4.2 "Vibe wasn't good."
    • 3.9 "Value below average."
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    Overall rating

    7.4 Good
    based on 42 reviews
    • 8.5 "Breakfast is good."
    • 8.1 "Great service."
    • 7.6 "Good location."
    • 5.5 "Rooms are ok."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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