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Grand Palladium Colonial Resort & Spa
4 stars

Grand Palladium Colonial Resort & Spa

Carretera Chetumal-Puerto Juarez, KM 256-100, 77710 Akumal, Quintana Roo, Mexico
+52 984 877 2100
From
$239
Cheapest

rate per night

7.8
Good

based on 77 reviews

Grand Palladium Colonial Resort & Spa
Sat 20/4
Wed 24/4

About Grand Palladium Colonial Resort & Spa

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi, Parking, and Valet parking for free
This Riviera Maya, Mexico hotel features a large full service spa. Five restaurants are on-site at the hotel, including the Kabah Restaurant that offers Italian and Mexican cooking. At the Grand Palladium Colonial Resort & Spa, guest rooms provide garden views and a jetted bathtub. The rooms also feature a terrace with table and chairs. The Colonial Resort & Spa Grand Palladium features 7 freshwater pools. Entertainment is provided at the theatre each night. The hotel offers a children’s club. The Tulum Jungle and Cenotes, water-filled caves, are a short drive from the Grand Palladium Colonial Resort & Spa. Chichén Itzá and the Blue Cenote of Sammulá are also within driving distance of the hotel.

Photos of Grand Palladium Colonial Resort & Spa

Latest deals for Grand Palladium Colonial Resort & Spa

Sat 20/4
Wed 24/4
How payments to us affect rankingMore info
Luxury Room
bed type unknown
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Standard Room
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Double room
bed type unknown
1 king bed
2 double beds
King room
1 king bed
Deluxe room
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Grand Palladium Colonial Resort & Spa

  • Private beach
  • Water sport facilities (on site)
  • Beachfront
  • Outdoor pool
  • Water slide
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Canoeing
  • Darts
  • Archery
  • Diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Mini-golf
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Basketball court

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Basics

  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Garden view
  • Lake view
  • Pool view
  • Storage available
  • Beachfront
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone

Family friendly

  • Babysitting or child care
  • Child-friendly
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Pool bar
  • Sauna
  • Water slide

Bathroom

  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Dining

  • Grocery deliveries
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV
  • Smartphone dock

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Free valet parking

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Toilet with grab rails

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Aerobics
  • Fitness centre
  • Tennis

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Reviews of Grand Palladium Colonial Resort & Spa

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

7.8
GoodBased on 77 verified guest reviews
7.1Friends
7.5Solo
8.5Couples
7.4Families

Traveller type:
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A
4.0 Mediocre
Broken Air conditioning on first night.
A
4.5 Mediocre
Pros:Once you got to the room it was nice and beds were comfortable. Spa and gym very good
Cons:Towel cards used and so people who lost their towels would steal yours, stressful to worry about stolen towels, sprawling, long walk to beach and pool from just about every room so I wouldn't consider it beachfront, every room is a garden view room, no elevators, restaurant reservation systems hard to figure out and again stressful. They don't realize that stress free is what vacations are all about. Food very average. I would expect these problems at a 3 or 4 star hotel but they claim to be 5 out of 6
A
4.2 Mediocre
Pros:There was a lot of seaweed in the water in the area when we went, and the resort did a great job of cleaning it up. The pool and beach were great.
Cons:Front desk was terrible. We waited 2 hrs at check-in to get a room with 2 beds as per our reservation. Upon leaving, our safe stopped working and it took them over an hour to send someone who did not fix it and then another hour for 2 men to show up and fix it. The water in the mini fridge tasted like tap water and gave us stomachaches. And the restaurants were all terrible.

Location

Carretera Chetumal-Puerto Juarez, KM 256-100, 77710 Akumal, Quintana Roo

What's nearby

  • Yal-ku Lagoon4.1 km
  • Half Moon Bay4.7 km
  • Akumal Ecological Center5.8 km
  • Hekab Be Biblioteca5.9 km
  • Akumal Beach6 km
  • Cenote Chac Mool8.8 km
  • Dolphinaris Tulum9.4 km
  • Riviera Maya Golf Club9.5 km
  • Aktun Chen9.5 km
  • Jungle Place13.2 km
  • Xcacel Beach13.3 km
  • Xcacel-Xcacelito Sanctuary13.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Grand Palladium Colonial Resort & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Grand Palladium Colonial Resort & Spa

  • How long should you stay at Grand Palladium Colonial Resort & Spa? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Grand Palladium Colonial Resort & Spa

  • What is the restaurant attire at Grand Palladium Colonial Resort & Spa?

    All of the sit-down restaurants require a little less than business casual wear. For men, this means long pants or leisure, non-athletic shorts. Women dining at these eateries should opt for a maxi-dress, dress shorts or capris paired with a short-sleeve top. Restaurants requiring this dress code include the El Dorado, La Adelita, and Sumptuori restaurants. The buffet restaurants and bars, however, do not have these same rules.

  • What kind of water activities can I enjoy at the Grand Palladium Colonial Resort & Spa?

    During your vacation at this resort, you’ll have access to non-motorized watercraft including kayaks and paddleboats. You can also experience and take lessons for water activities such as snorkeling and scuba diving. These lessons are led by trained divemasters and the resort’s dive center is PADI certified.

  • What can I expect if I have my wedding at the Grand Palladium Colonial Resort & Spa?

    If you decide to have a destination wedding at the Grand Palladium Riviera Maya, you will have a wedding coordinator to help you with all of the planning and details. Get married directly on the beach overlooking the Caribbean Sea, or under the gazebo in its tropical garden. Have your wedding reception outdoors or move indoors to one of the meeting rooms. The night before the nuptials, the resort can also arrange for group outings to help the groom, bride, and attendants unwind with activities like sailing, golf and archery.

  • What room at the Grand Palladium Colonial Resort & Spa is best for families?

    A junior suite is a good option for parents that are traveling with children. You’ll have your choice of a king size bed or two double beds in the main sleeping area. The sofa bed in the living quarters also lets out for extra sleeping space. The suite is also a little more spacious than a standard room. If you have a larger family, you can request connecting junior suites.

  • Is there any live entertainment at the Grand Palladium Colonial Resort & Spa?

    Live music and bands perform nightly in the theater. Games and competitions such as treasure hunts and karaoke tournaments are also fun family activities at the Grand Palladium Colonial Resort & Spa.

  • What unique spa treatments can I get at the Grand Palladium Colonial Resort & Spa?

    The spa provides an array of beauty services. Some of its special treatments include vapor baths, eco-meditative cold baths, Vichy massages, couple’s massages, and a waterfall spa.

  • Is there a kid’s club or teen’s club at the Grand Palladium Colonial Resort & Spa? Is there any place for babies/toddlers?

    If you have little ones aged 1-3, you can take them to the Baby Club. Supervised by trained childcare givers, they will have access to age-appropriate toys. There is also a toddler playground with sand and small slides. It is separate from the other playground for safety reasons. Like with daycare, there is a nap room equipped with mats, blankets, and pillows in which the little ones can rest.

  • What is the closest major airport to the Grand Palladium Colonial Resort & Spa?

    If you want to fly into a major airport, you’ll be only 45min away from the Cancun International Airport. The directions from the airport to the resort are pretty simple. Just take highway 307 (Chetumal-Puerto Juarez Highway) toward Tulum to Chacalal. Another option is the Cozumel Airport, which is less than a 2h drive.

  • Where is Grand Palladium Colonial Resort & Spa located?

    Grand Palladium Colonial Resort & Spa is located at Carretera Chetumal-Puerto Juarez, KM 256-100, 5.8 km from the centre of Akumal. Yal-ku Lagoon is the closest landmark to Grand Palladium Colonial Resort & Spa.

  • When is check-in time and check-out time at Grand Palladium Colonial Resort & Spa?

    Check-in time is 15:00 and check-out time is 12:00 at Grand Palladium Colonial Resort & Spa.

  • Does Grand Palladium Colonial Resort & Spa offer free Wi-Fi?

    Yes, Grand Palladium Colonial Resort & Spa offers free Wi-Fi.

  • Does Grand Palladium Colonial Resort & Spa offer free parking?

    Yes, Grand Palladium Colonial Resort & Spa offers free parking.

  • How far is Grand Palladium Colonial Resort & Spa from the airport?

    Grand Palladium Colonial Resort & Spa is 38.1 km from Cozumel. Grand Palladium Colonial Resort & Spa is 49 km from Tulum Intl.

  • Does Grand Palladium Colonial Resort & Spa have a pool?

    Yes, Grand Palladium Colonial Resort & Spa has a pool on-site.

  • How does KAYAK find such great Grand Palladium Colonial Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at Grand Palladium Colonial Resort & Spa in Akumal and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Palladium Colonial Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Palladium Colonial Resort & Spa.

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Good to know

Value for money

7.7

Distance to city centre

5.8 km

Nearest airport

Cozumel

Distance to airport

38.0 km