Overview

Prices are in Australian Dollars. close

Mercure Grand Jebel Hafeet Al Ain Hotel

Jebel Hafeet, Al Ain 0, United Arab Emirates
+971 3783 8888

$142+

Overall guest ratings

7.7/10 Good
based on 2,724 reviews

Review highlights

  • 9.0
  • 8.8
  • 6.2
  • 4.7

Good to know

  • Great view

Nearby

    show all

    About

    Mercure Grand Jebel Hafeet is a unique mountain oasis resort at the top of historical Jebel Hafeet at the lofty height of 3,000 feet. The hotel features 124 rooms and suites offering ultimate comfort and tranquilty in a verdant and spectacular setting with good view, free of noise & air pollution, family-oriented. The hotel is well-known for local and international market in both Business and Leisure Segments. Romantic stay for Honeymooners, Team-building activities & cool climate during summer.

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Wedding services
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 2,724 reviews
    • 9.0 "Excellent wellness & sports facilities."
      8.5 "top-notch fitness area, thought 85%."
    • 8.8 "Location is great."
    • 7.9 "Good pool."
    • 7.2 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.4 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 6.2 "Service is ok."
      6.7 "67% said the reception staff was ok."
      6.3 "Housekeeping was ok, according to 63%."
    • 4.7 "Value below average."
      3.0 "The price was too high for 70%."
      2.8 "72% said the breakfast was too expensive."
    • 4.4 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.1 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.0 "Disappointing food."
      3.0 "The price was too high for 70%."
      3.7 "For 63%, the dining experience was not enjoyable."
    View all review categories

    Overall rating

    7.8 Good
    based on 1,144 reviews
    • 8.9 "Location is great."
    • 7.4 "Internet works."
    • 6.2 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
    • 6.2 "Service is ok."
      6.8 "68% said the reception staff was ok."
    • 5.8 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      6.0 "For only 60%, the noise level was all right."
    • 5.5 "Breakfast is mediocre."
    • 4.6 "Value below average."
      2.4 "The price was too high for 76%."
    • 4.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.0 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.8 "Disappointing food."
      2.4 "The price was too high for 76%."
      5.0 "Only 50% were satisfied with the menu."
    View all review categories

    Overall rating

    7.7 Good
    based on 1,498 reviews
    • 8.9 "Location is great."
    • 7.9 "Good pool."
    • 7.5 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.3 "Service is ok."
      6.6 "66% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
    • 6.2 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
    • 4.2 "Value below average."
      2.9 "The price was too high for 71%."
      2.4 "76% said the breakfast was too expensive."
    • 4.1 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.1 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 3.6 "Disappointing food."
      2.9 "The price was too high for 71%."
    View all review categories

    Overall rating

    7.8 Good
    based on 81 reviews
    • 8.9 "Location is great."
    • 6.4 "Rooms are ok."
    • 6.4 "Service is ok."
    • 4.2 "Disappointing food."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    mini golf
    huge variety
    pool is nice
    great view
    nice view
    bed kid
    got twin beds
    especially the manager
    poor value for money
    play ground
    More

    Photos
    Map

    Map