Overview

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Grand Mercure Auckland

8 Customs Street East, Auckland 1010, New Zealand
+64 9377 8920

$183+

Overall guest ratings

8.3/10 Excellent
based on 1763 reviews

Review highlights

  • 9.0
  • 8.8
  • 4.9
  • 1.4

Good to know

  • Clean rooms
  • Great view

Nearby

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    About

    Located in the heart of the Auckland waterfront district and surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city. Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Coffee shop
    • Designated smoking area
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

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    Couples
    Solo
    Families
    Business

    Overall rating

    8.2 Excellent
    Based on 1,721 reviews

    Location
    9.0

    Service
    8.8

    Bar and Beverages
    7.8

    Breakfast
    7.0

    Room
    6.2

    Value for money
    5.2

    Comfort
    5.0

    Vibe
    5.0

    WiFi
    4.9

    Wellness Area
    1.4

    Overall rating

    8.1 Excellent
    Based on 963 reviews

    Service
    8.9

    Location
    8.9

    Bar and Beverages
    8.0

    Breakfast
    6.9

    Value for money
    5.6

    Room
    5.4

    WiFi
    4.9

    Comfort
    4.7

    Vibe
    4.3

    Overall rating

    7.9 Good
    Based on 430 reviews

    Location
    9.0

    Service
    8.9

    Breakfast
    7.1

    Value for money
    5.3

    Room
    5.0

    Comfort
    4.9

    Vibe
    4.9

    WiFi
    4.9

    Overall rating

    8.4 Excellent
    Based on 275 reviews

    Service
    9.1

    Location
    8.9

    Breakfast
    7.3

    Room
    6.1

    Value for money
    5.3

    Vibe
    4.8

    WiFi
    4.8

    Overall rating

    7.5 Good
    Based on 51 reviews

    Location
    9.2

    Service
    8.5

    Food
    7.3

    Room
    6.3

    Amenities
    5.9

    Vibe
    5.3

    Comfort
    4.9

    Recent reviews

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    close to ferry
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    auckland
    short walk to shops
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