Overview

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Blue Mountain Lodge
Best Service Friendliness

137 Muskrat Street, Banff, AB T1L 1C4, Canada
+1 403 762 5134

$97+

Overall guest ratings

8.0/10 Good
based on 504 reviews

Review highlights

  • 9.6
  • 9.4
  • 3.8
  • 3.3

Good to know

  • Great desserts & fruits
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 504 reviews
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      8.3 "Great parking, according to 83%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      8.7 "87% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.3 "Breakfast is good."
      8.9 "89% were happy with the price of the breakfast."
    • 3.8 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 3.3 "Rooms are not good."
      0.5 "95% said rooms were small."
      1.9 "81% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
      2.7 "73% thought they were poorly maintained."
      3.5 "65% said rooms were dirty."
      1.9 "For 81%, the rooms looked old."
      1.8 "82% had problems with the shower."
      4.2 "Air conditioning was criticized by 58%."
      2.0 "80% said the bathroom was dirty."
    • 1.7 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
      3.5 "65% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
    • 1.7 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 398 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      8.7 "Great parking, according to 87%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      8.9 "89% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 3.9 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.0 "Awful rooms."
      0.6 "94% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      0.0 "100% criticized the small bathroom."
      2.6 "74% thought they were poorly maintained."
      3.4 "66% said rooms were dirty."
      2.2 "For 78%, the rooms looked old."
      1.8 "82% had problems with the shower."
    • 1.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 1.8 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
      3.8 "62% thought it was too noisy."
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    Overall rating

    7.9 Good
    based on 60 reviews
    • 9.6 "Terrific location."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 6.4 "Vibe was decent."
    • 3.4 "Rooms are not good."
      0.4 "96% said rooms were small."
      1.7 "83% complained about the bathroom."
    • 1.9 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      3.6 "64% thought it was too noisy."

    Overall rating

    8.1 Excellent
    based on 45 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 8.1 "Breakfast is good."
    • 3.7 "Rooms are not good."
      0.4 "96% said rooms were small."
    • 1.6 "Quite uncomfortable."
      0.4 "96% said rooms were small."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great desserts & fruits"
    "Friendly service"
    data provided by TrustYou

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