Overview

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Suginoi Hotel
Top Family Hotel

1 Kankaiji, Beppu 874-0822, Japan
+81 977 241 141

$273+

Overall guest ratings

8.7/10 Excellent
based on 4,359 reviews

Review highlights

  • 8.9
  • 8.7
  • 7.0
  • 5.5

Good to know

  • Nice building
  • Impressive bathroom
  • Friendly atmosphere
  • Great menu

Nearby

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    About

    Located in Beppu, Suginoi Hotel is in the suburbs and minutes from Kankaiji Onsen and Kannawa Onsen. This family-friendly hotel is within close proximity of Takasakiyama Monkey Park and Ichinoide Kaikan.

    Rooms

    Make yourself at home in one of the 641 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, hot springs, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.

    Dining

    Grab a bite to eat at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A train station pick-up service is provided at no charge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Sauna
    • Fitness centre
    • Free parking
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Beauty salon
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Train station shuttle
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 4,359 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Pool is good."
    • 8.6 "Very nice wellness & sports facilities."
      8.5 "85% loved the sauna."
    • 8.3 "Rooms are great."
      8.2 "82% were happy with the bathroom."
      9.1 "91% thought rooms were spacious."
      9.4 "94% thought the view was good."
      8.6 "86% liked the big bathroom."
      7.6 "76% said the beds were comfortable."
      7.7 "77% found the kitchenette to be good."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% said the recreation staff was great."
      8.4 "84% were happy with the shuttle service."
      7.4 "74% said the booking process went smoothly."
      9.3 "93% found the restaurant service to be one of the best."
    • 7.0 "Good location."
      5.1 "Parking was ok, according to 51%."
      5.0 "For 50%, the distance to the train station was ok."
    • 5.5 "Average value."
    • 4.3 "Bar is not good."
      4.6 "Alcoholic drinks were awful, according to 54%."
      0.4 "96% said beverages were too expensive."
    • 2.9 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 1,046 reviews
    • 9.0 "Excellent pool."
    • 8.9 "Breakfast is good."
    • 8.5 "Great service."
      9.2 "92% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% said the recreation staff was great."
      8.2 "82% were happy with the shuttle service."
      7.5 "75% said the booking process went smoothly."
    • 8.5 "Rooms are great."
      8.9 "89% were happy with the bathroom."
      9.0 "90% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.0 "80% said the beds were comfortable."
      8.9 "89% liked the big bathroom."
    • 8.3 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      7.7 "77% loved the terrace."
    • 5.3 "Average value."
    • 3.8 "Bar is not good."
    • 2.5 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 2,441 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Pool is good."
    • 8.1 "Rooms are great."
      8.5 "85% were happy with the bathroom."
      9.0 "90% thought rooms were spacious."
      9.4 "94% thought the view was good."
      7.5 "75% said the beds were comfortable."
      8.5 "85% liked the big bathroom."
    • 7.9 "Good service."
      9.4 "94% found the staff to be very friendly."
      9.6 "96% said the recreation staff was great."
      8.8 "88% were happy with the shuttle service."
    • 6.8 "Location is acceptable."
      6.2 "Reasonably accessible by car, said 62%."
    • 5.0 "Average value."
      1.8 "The price was too high for 82%."
    • 4.3 "Bar is not good."
      4.3 "Alcoholic drinks were awful, according to 57%."
    • 3.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 871 reviews
    • 9.2 "Excellent breakfast."
    • 8.6 "Rooms are great."
      8.7 "87% were happy with the bathroom."
      9.2 "92% thought rooms were spacious."
      9.6 "96% thought the view was good."
      7.6 "76% said the beds were comfortable."
      8.8 "88% liked the big bathroom."
    • 8.5 "Pool is good."
    • 8.4 "Food is delicious."
      8.6 "86% loved the menu selection."
      9.1 "91% loved the dining experience."
      8.8 "Yummy desserts, said 88%."
      8.7 "Beef and steak dishes were excellent, according to 87%."
      9.3 "93% enjoyed the side dishes."
    • 7.5 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.2 "92% said the recreation staff was great."
      7.6 "76% said the booking process went smoothly."
      8.6 "86% were happy with the shuttle service."
    • 6.7 "Location is acceptable."
    • 5.2 "Average value."
    View all review categories
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Impressive bathroom"
    "Friendly atmosphere"
    "Great menu"
    data provided by TrustYou

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