Overview

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Hotel Bilbao Jardines

Calle Jardines 9, 48005 Bilbao, Pais Vasco, Spain
+34 944 794 210

$66+

Overall guest ratings

7.9/10 Good
based on 2,049 reviews

Review highlights

  • 10.0
  • 9.0
  • 4.4
  • 4.3

Good to know

  • Friendly service

Nearby

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    About

    At Hotel Bilbao Jardines, you'll be just a 5-minute drive from Santiago Cathedral and Zubizuri Bridge. Guests will have free perks like WiFi and wired Internet. Other highlights include free bike rentals, and rooms offer MP3 docks and flat-screen TVs.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Bicycle hire
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 2,049 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.0 "Hotel security was great, thought 80%."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 6.5 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 4.4 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      2.0 "80% criticized the small bathroom."
      3.6 "64% said the bathroom was dirty."
      0.6 "Air conditioning was criticized by 94%."
      3.3 "For 67%, the rooms looked old."
      4.6 "54% found problems with the furniture."
      1.9 "81% were unhappy with the view."
      3.3 "67% were disappointed with the minibar."
    • 4.0 "Not very comfortable."
      3.8 "62% thought it was too noisy."
      3.0 "70% didn't like the uncomfortable beds."
      2.0 "80% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 3.3 "Bad amenities."
      2.5 "75% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    based on 1,085 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.2 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.1 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.5 "Breakfast is below average."
    • 4.1 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 4.1 "Rooms are not good."
      2.9 "71% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      4.5 "55% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      2.1 "79% were unhappy with the view."
    • 3.2 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
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    Overall rating

    8.0 Good
    based on 471 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.6 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 6.8 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 4.6 "Not very comfortable."
      4.3 "57% thought it was too noisy."
      2.8 "72% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
    • 4.5 "Rooms are not good."
      2.8 "72% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      3.3 "For 67%, the rooms looked old."
      2.1 "79% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
    • 4.2 "Breakfast is below average."
    • 3.5 "Bad amenities."
      2.6 "74% thought the building wasn't nice."
    View all review categories

    Overall rating

    8.0 Good
    based on 491 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.2 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 4.0 "Breakfast is below average."
    • 3.8 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.7 "83% had problems with the shower."
      1.7 "83% criticized the small bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      2.2 "78% thought they were poorly maintained."
    • 3.4 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
      3.1 "69% didn't like the uncomfortable beds."
    • 3.2 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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