Overview

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Hotel Ercilla

Ercilla, 37-39, 48011 Bilbao, Pais Vasco, Spain
+34 944 705 700

$103+

Overall guest ratings

8.0/10 Good
based on 4,305 reviews

Review highlights

  • 9.0
  • 8.2
  • 4.9
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Hotel Ercilla features a nightclub and puts you within a 10-minute walk of Plaza Moyua and Bilbao Fine Arts Museum. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Bermeo, which serves breakfast and lunch. Other highlights at this upscale hotel include a bar/lounge, and rooms offer 24-hour room service and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Spa
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Babysitting or child care
    • Casino
    • Child pool
    • Indoor pool
    • Tennis
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Sauna
    • Airport shuttle
    • Terrace/Patio
    • Laundry facilities
    • Night club
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 4,305 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.0 "Good access to the airport, said 70%."
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.9 "79% were happy with the room service."
      7.5 "75% said the booking process went smoothly."
      8.2 "Lovely bar service, according to 82%."
    • 5.4 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
      5.5 "55% said the architecture was not spectacular."
    • 4.9 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
    • 4.7 "Breakfast is below average."
      1.5 "85% said the breakfast was too expensive."
    • 4.5 "Value below average."
      1.5 "85% said the breakfast was too expensive."
      1.8 "The price was too high for 82%."
    • 4.5 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      4.1 "59% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      4.0 "60% said rooms were dirty."
      0.7 "93% found problems with the furniture."
      3.4 "66% had problems with the shower."
      2.4 "Air conditioning was criticized by 76%."
      1.7 "83% said the bathroom was dirty."
      2.1 "79% were disappointed with the minibar."
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    Overall rating

    7.8 Good
    based on 2,798 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 4.8 "Bad amenities."
      3.9 "61% thought the facilities needed updating."
      1.6 "84% found the grounds unpleasant."
      3.0 "70% complained about the elevator."
    • 4.5 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    • 4.5 "Value below average."
      1.4 "86% said the breakfast was too expensive."
    • 3.9 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      4.7 "53% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 3.7 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
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    Overall rating

    7.8 Good
    based on 904 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 5.3 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.2 "62% considered the lobby entrance to be so-so."
      5.4 "54% said the architecture was not spectacular."
    • 5.0 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 4.6 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
    • 4.5 "Value below average."
      1.6 "84% said the breakfast was too expensive."
    • 4.2 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.0 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      4.0 "60% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      3.8 "62% said rooms were dirty."
      4.9 "51% were unhappy with the view."
      2.4 "Air conditioning was criticized by 76%."
    • 3.3 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 43 reviews
    • 7.7 "Good service."
    • 4.6 "Rooms are not good."

    Overall rating

    7.8 Good
    based on 559 reviews
    • 9.1 "Terrific location."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 5.5 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 4.8 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
    • 4.4 "Breakfast is below average."
      1.3 "87% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      4.5 "55% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
    • 4.2 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.0 "Value below average."
      1.3 "87% said the breakfast was too expensive."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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