Good to know
|Distance to city centre||1.2 km|
|Nearest airport||Carcassonne Salvaza|
|Distance to airport||4.7 km|
|"Incredibly helpful, thoughtful, wonderful staff."||(in 70 reviews)|
|"Lovely pool in lovely gardens"||(in 11 reviews)|
|"Beautiful hotel in excellent location."||(in 64 reviews)|
|"Restaurant La Barbacane very disappointing, worst Michelin starred restaurant we’ve been in."||(in 3 reviews)|
Time of year
Show reviews that mention
|amazing and the staff||in 98 reviews|
|amazing location||in 129 reviews|
|amazing views||in 13 reviews|
|bar and cocktails||in 23 reviews|
|beautiful hotel||in 120 reviews|
|car park||in 14 reviews|
|carcassonne||in 43 reviews|
|comfortable bed||in 29 reviews|
|excellent breakfast||in 59 reviews|
|hotel facilities||in 97 reviews|
|hotel with restaurant||in 47 reviews|
|inside the medieval||in 2 reviews|
|large room||in 67 reviews|
|loved the pool||in 16 reviews|
|michelin starred||in 11 reviews|
Worst showering experience due to the shower being broken. Received a credit for this however for this level of a hotel I don’t expect an issue like this. Shuttle service was super slow for the departure.
Perfect location in the middle of the old city of Carcassone. Excellent/superb service by all the staff. Always available to accommodate our needs (we were traveling with a baby and still everything seemed so easy).
The room was spacious and very comfortable. I loved the bed time story left in the pillow!
It was extremely disappointing to be emailed 2 days beforehand to say that the restaurant was fully booked. And worse the recommended restaurants were not in the Cité of Carcasson. The hotel should contact all guests, and especially those that are staying a single night, BEFORE the restaurant is full to enquire if the future guests intend on eating at the hotel.
The hotel is absolutely lovely, and the location is unbeatable. The staff are helpful and friendly. You feel part of the middle ages with the comfort of royalty in the 21st century.
The location was very special. Sited in the medieval fortress is quite unique.
The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and is part of the MGallery Collection. A 5-star hotel located within the walls of Carcassonne, built in the 19th century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites and also features an outdoor pool and shaded park. Discover a hotel where the art of hospitality is paired with gourmet dining from Chef Jérôme Ryon at the Barbacane restaurant.
based on 3,239 reviews
Things to know
- Friendly atmosphere
- Pleasant hotel grounds
- Friendly service
- Professional service
Policies vary by room type and provider.
FAQs when booking at Hôtel de la Cité Carcassonne - MGallery
Where is Hôtel de la Cité Carcassonne - MGallery located?
Hôtel de la Cité Carcassonne - MGallery is located at Place Auguste Pierre Pont, 1.2 km from the centre of Carcassonne. Basilica of St. Nazaire and St. Celsus is the closest landmark to Hôtel de la Cité Carcassonne - MGallery.
When is check-in time and check-out time at Hôtel de la Cité Carcassonne - MGallery?
Check-in time is 16:00 and check-out time is 12:00 at Hôtel de la Cité Carcassonne - MGallery.
Does Hôtel de la Cité Carcassonne - MGallery offer free Wi-Fi?
Yes, Hôtel de la Cité Carcassonne - MGallery offers free Wi-Fi.
Does Hôtel de la Cité Carcassonne - MGallery offer free parking?
No, Hôtel de la Cité Carcassonne - MGallery does not offer free parking.
Does Hôtel de la Cité Carcassonne - MGallery offer free airport shuttle service?
No, Hôtel de la Cité Carcassonne - MGallery does not offer free airport shuttle service.
How far is Hôtel de la Cité Carcassonne - MGallery from the airport?
Hôtel de la Cité Carcassonne - MGallery is 4.7 km from Carcassonne Salvaza. Hôtel de la Cité Carcassonne - MGallery is 39.3 km from Castres Mazamet.
Can you bring pets to Hôtel de la Cité Carcassonne - MGallery?
Yes, Hôtel de la Cité Carcassonne - MGallery is a pet-friendly hotel.
Does Hôtel de la Cité Carcassonne - MGallery have a pool?
Yes, Hôtel de la Cité Carcassonne - MGallery has a pool on-site.
Reviews about Hôtel de la Cité Carcassonne - MGallery
Most popular landmarks
- Basilica of St. Nazaire and St. Celsus 46 m
- Théâtre de la Cité 85 m
- Aude Gate 125 m
- Cité de Carcassonne 131 m
- Château Comtal 162 m
- Medieval City 179 m
|Carcassonne Salvaza||4.7 km|
|Castres Mazamet||39.3 km|