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Hotels near Charlotte Douglas Airport

Hotels near Charlotte Douglas Airport

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Douglas (CLT) - Charlotte, NC, United States
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Best hotels near Charlotte Douglas Airport

Cleanliness
9.3
Comfort
9.3
Facilities
8.8
Location
9.1
Overall
8.7
Overall 9.0 Excellent
Based on 854 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
8.8
Location
9.1
Overall
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.5
Location
9.3
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
9.4
Comfort
8.2
Facilities
8.5
Location
8.8
Overall
8.2
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
9.3
Staff
9.2
Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Location
9.3
Overall
9.0
Cleanliness
9.2
Comfort
9.2
Facilities
8.8
Location
8.8
Overall
8.8
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
8.9
Staff
8.8

Excellent 10.0
Pros: it was close to airport. clean. nice rooms. nice outdoor seating. I have no complaints at all. staff was friendly and helpful. I would return.
Cons: nothing. I don’t have any complaints. everything was great.
Excellent 10.0
Pros: all around was perfect
Cons: nothing
Excellent 9.0
Pros: The friendliness of the front desk agent and the check-in process was easy and without incident.
Cons: Given that I arrived on a late flight it would have been nice if hot food service was available after 10pm. However, it was great that they had a chiller that had salads and sandwiches available for purchase after hours.
Excellent 10.0
Pros: clean and convenient
Excellent 9.0
Cons: Bed too hard and uncomfortable.
Mediocre 2.0
Pros: It has a restaurant
Cons: The wait times to check in are ridiculous! First day I waited 30 mins and then my next stay I waited over an hour just to check in! Completely unacceptable
Excellent 10.0
Pros: The hotel room was comfortable and clean and the staff was very helpful
Cons: No
Excellent 9.2
Check in was pretty quick, however as I was checking in the front desk attendant abruptly stops and talks to a family that passed by. I wasn't informed about check in -check out policies nor was I told about the restaurant amenities on site. Towels were never changed out. Overall I would come back if I had to,but it wouldn't be my first choice
Excellent 10.0
Pros: Clean, great staff, fresh breakfast
Cons: Nothing
Excellent 8.0
Pros: Staff was friendly and helpful
Cons: Staff was *not* enforcing their ‘masks in public spaces’ rules at all.
Excellent 10.0
Pros: Staff was amazing. I had a special request for turn down service and the staff nailed it with no hesitation. I love the fact that they come get the bedding early which confirms that we return to not a only a clean room but clean bedding as well.
Cons: Each night that we stayed there was no bartender. We would have loved to utilize the Happy Hour time being as though going out is so weird now.
Excellent 10.0
Pros: How clean it was
Cons: No
Excellent 10.0
Pros: Cleanliness and updated
Excellent 10.0
Pros: Everything was so nice we felt safe and very clean
Cons: No
Poor 1.0
Pros: Shuttle to airport
Cons: smelled so bad like smoke or mold we couldn't stand it
Excellent 10.0
Pros: The front desk manager was the very best!!
Cons: No
Excellent 10.0
Pros: Great attitude of team and hotel met all needs even in Covid times.
Excellent 10.0
Pros: Interior was lovely
Cons: The curtains in the room had a sheer in the middle which lets in alot of sunlight and there is no way to close the outer drapes so the sun is smacking you in the face at 730 in the morning would have been nice to sleep later
Good 7.0
Pros: Mostly clean
Cons: Room was not cleaned one night
Mediocre 3.0
Cons: Disappointed in Hilton. The hotel was old and run down. It had a bad smell in the hallways and the room. Overall it didn't feel clean and fresh.
Excellent 10.0
Cons: Keep the bar and restaurant open later when there are customers waiting. Adjust your schedule to match unanticipated volume due to flight cancellations. Didn’t hurt me, but you missed an opportunity.
Excellent 10.0
Pros: We had a very late check in, and the woman at the front desk was understanding and amazing. The hotel was clean, easy to navigate and ended up saving us money by leaving our car and just using the shuttle to and from instead of airport parking.
Poor 1.0
Pros: The staff
Cons: I really upset that they not have air in our room and they where sold out off the night and could not get a replacement... I would really like some type of compensation
Excellent 9.1
Pros: We arrived very late due to cancelled flight (literally booked our stay from the airplane flight in to CLT). Staff was very accommodating and kind. Hotel was very clean. Dining room/room service closed for the night, but there were microwave meals available, so glad! Staff also offered list of local places sill open for food delivery as another option. They did try to make our stay as good as possible given our travel issues.
Cons: Bed was very firm (too much after sitting in an airplane seat for several hours) and coffee maker was broken. No biggie on the coffee maker, things break and there's coffee in the lobby. First time in a Hilton with such a firm mattress.
Good 7.0
Pros: Location
Cons: Un knowledgeable staff.
Excellent 10.0
Pros: Everyone and everything in the hotel surpassed my expectations
Excellent 9.4
Pros: The staff was super helpful
Cons: N/A
Excellent 9.1
Pros: Friendly, courteous, efficient staff. Meals delivered to room from outside restaurants no delay. Airport shuttle was very convenient.
Cons: Room was comfortable enough but not super comfortable
Good 7.0
Pros: Exactly what one would expect for a Hilton Garden Inn -- no surprises...
Excellent 10.0
Pros: Great location
Cons: Forgot to call ylus about the shuttle
Excellent 10.0
Pros: Very clean Staff was very helpful Breakfast buffet was delicious Would highly recommend this hotel
Good 7.7
Pros: Proximity to airport...able to get dinner(tho not very tasty) and a beer.
Cons: Did not know that we needed to call for shuttle at airport so waited a long time...
Hilton Garden Inn Charlotte Airport - Charlotte
Rated no. 1
9.0
Excellent 9.0
Based on 854 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
8.8
Overall
8.5
Overall 8.6 Excellent
Based on 766 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
8.8
Overall
8.5
Cleanliness
9.1
Comfort
9.0
Location
8.8
Services
8.9
Staff
8.7
Cleanliness
10.0
Comfort
8.0
Facilities
8.6
Location
9.0
Overall
8.5
Cleanliness
8.9
Comfort
8.7
Location
8.7
Services
8.8
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
8.8
Staff
8.5
Cleanliness
9.1
Comfort
9.3
Location
8.8
Services
9.1
Staff
8.9
Cleanliness
8.9
Comfort
9.2
Location
8.9
Services
9.0
Staff
8.9

Okay 5.0
Pros: it was newer
Cons: the location
Poor 1.0
Pros: big room
Cons: microwave and refrigerator were not cleaned out. One bed had HAIR ALL OVER IT!! There was no new tissue roll. It was used by someone else and never changed.
Excellent 10.0
Pros: Beautiful hotel - very up to date and clean - staff very friendly.
Cons: no concerns
Excellent 10.0
Pros: The staff. While the amenities were excellent, the staff was even better, especially the front desk... because that is where I had most of my interactions. Very personable and professional people
Cons: No.
Excellent 10.0
Pros: Spacious and very very clean and peaceful,front desk was very respectful
Cons: Loved everything
Good 7.0
Pros: Staff
Excellent 10.0
Pros: Stayed at this hotel while in town for the UGA - Clemson game. Had a great time. This hotel has a good location and fair pricing. Was nice and clean.
Excellent 8.0
Pros: It was relatively new and had a nice design and location. The staff was generally quick to help us and overall very nice.
Cons: The comforter had a big make up stain (from whoever slept there before), the breakfast was from 6am-9am, so way too early for us. The wifi password was scribbled so fast We couldn't make it out. Some missing or broken amenities.
Excellent 10.0
Pros: Very clean hotel with large rooms. Great breakfast as usual from Holiday Inn Express with eggs, sausage and/or bacon, fruit, oatmeal, etc. It was only about a 5-7 minute drive to the airport.
Cons: Our room was right next to the elevator. Thankfully, since we had to get up early, the people talking by the elevator and the elevator sounds didn't bother us. If we had been sleeping in later though, it may have.
Excellent 8.0
Pros: Breakfast service was excellent
Cons: no
Mediocre 2.0
Pros: There was a spider in my bathroom:(
Okay 5.0
Pros: Close to I-85...bed(not floors) was clean and room had a microwave and a mini refridgerator. Breakfast was not bad although limited. Staff was friendly.
Cons: Hotel was very short-staffed. They were short on towels. The walls were paper-thin and you can hear everything. First night we had loud neighbors until 1am..second night there was a graduation party that didnt end until 10:40pm.Carpets werent vacuumed.
Okay 4.0
Cons: It had I vacuumed hallways and the room floors were sticky , not mopped .. one lady had to serve everyone breakfast
Excellent 9.0
Pros: Cleanliness
Cons: Made to stand in line for breakfast. I didn't enjoy standing in line for half an hour in the mornings fir my breakfast. Could have done better
Excellent 10.0
Pros: Staff was AMAZING!! I've stayed at thousands of hotels in my life and haven't been treated better than the staff at Holiday Inn Express. All 3 shuttle drivers were so helpful, professional, friendly and courteous. Front desk and breakfast lady were great.
Poor 1.0
Pros: Nothing
Cons: Bed bugs!!
Excellent 10.0
Pros: more than adequate and clean convenient location for me
Excellent 8.0
Pros: Pleasant and helpful staff
Cons: 4th floor always smelled if marjuana
Excellent 10.0
Pros: cleaniness
Cons: no
Mediocre 3.0
Pros: The location.
Cons: The heater broke and the forecast was cold. They did offer to move us but it was 4:00 in the morning. The bathroom cleanliness was below standards. I will not consider this brand in the future.
Excellent 10.0
Pros: Convenient location close to my job. Also, staff is real friendly and professional. They always remember us whenever we stay at this location. Staff always accommodate us with prefer room stay and make our nights restful. Thanks again and we look forward too staying again.
Cons: Ice machine maker on our floor could of been filled with ice. We had too go to another floor too use the machine. That's all.
Good 7.0
Pros: Quiet
Cons: No
Excellent 10.0
Pros: Staff was very professional and helpful.
Excellent 10.0
This hotel was very convenient to CLT and had an excellent breakfast selection. We arrived late and left early but everything was perfect from our great reception at the front desk to the new and nicely-appointed room to the free breakfast. We will be back.
Okay 5.0
Pros: Modern style hotel. Beds were comfortable.
Cons: We came at 12 am. My children and were exhausted. There were crumbs in the bed. A nasty moldy washcloth was hanging over the shower rod. The bath tub was slippery and very dangerous to stand in. The bottle of body soap on the shower was completely emp
Poor 1.0
Pros: This was a bad experience. Unfortunately I liked nothing about the experience.
Cons: Did not have the room I requested when I arrived. Put me in an old suite. Room smelled horrible and the bathroom was not thoroughly cleaned. Got a new room. The next room had dirty linens on the bed, and a big urine stain on the mattress liner.
Okay 5.1
Cons: Lack of customer service !!!!!
Mediocre 3.0
Pros: The hotel decor.
Cons: The room smelled. I had to switch rooms and the second room was poor too. It was near an elevator and there was a bunch of noise.
Excellent 10.0
Pros: Convenient location. Very clean and well kept. Nice size room. Rooms have refrigerator and microwave. Free breakfast with a good number of food options.
Good 6.0
Pros: VERY CLEAN AND BREAKFAST IS GOOD. NOT FAR FROM THE AIRPORT.
Cons: WAITED AN HR AT AIRPORT HAD TO CALL FOR THE SHUTTLE TO COME GET US. CHECK IN NIGHT PERSON ON 2/23/17 ON THE PHONE A LONG TIME BEFORE CHECKING US IN & WAS ASKED BUT DID NOT PUT OUR NAME ON THE LIST FOR THE SHUTTLE THE NEXT MORNING. ALMOST MISSED OUR PLANE.
Holiday Inn Express & Suites Charlotte Airport - Charlotte
Rated no. 2
8.6
Excellent 8.6
Based on 766 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
9.0
Overall
9.5
Overall 8.5 Excellent
Based on 399 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
9.0
Overall
9.5
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.8
Staff
8.4
Cleanliness
7.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
9.1
Location
9.1
Services
8.9
Staff
8.9
Cleanliness
9.0
Comfort
8.9
Location
8.6
Services
8.3
Staff
8.0
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
8.6
Services
8.3
Staff
8.4

Excellent 9.0
Pros: Shuttle ran 24/7 to the airport and back. Rooms were really nice. Overall was good.
Cons: Breakfast was a downer. Paid less at a diffrent hotel and got an actual breakfast . . Elevators stop working after 11 because of check out so you need somone to take you to your room to take stuff out.
Excellent 9.0
Pros: Cleanliness shuttle, staff at hotel were awesome assets to this visit!
Cons: Food options; location. (Sister hotel had excellent food and great service) (seemed that when bartender arrived he was not as friendly to male staff who had seated us-probably bad day).
Excellent 10.0
Pros: Cleanliness and staff
Excellent 10.0
Pros: close to airport, plenty of room
Cons: the rugs were very dirty
Excellent 8.0
Pros: Great shuttle service Super friendly helpful drivers Great bar tender at the holiday inn Love that privacy curtain so when wide awake at night don’t disturb sleep partner
Cons: No bar/restaurant on property
Excellent 10.0
Pros: great airport location friendly front desk
Excellent 8.0
Pros: Location was great and really appreciated the free hotel shuttle. Bed was very comfortable and pillows were great. TV was a good size. Kitchen was really nice although I didn't get to use it much since I was only there overnight when my flight home was cancelled.
Cons: The TV had a weak signal and so some channels that I was interested in watching were not available. Seemed random.
Good 7.4
Pros: The modern feel, the fridge in the room, how close it is to CLT Airport. The staff was awesome! They were 100% friendly and professional.
Cons: Some of the hand towels had hair from previous guests. That put us off.
Excellent 10.0
Pros: They call it sandwitch, but it is a burger. Very nice. She warmed it for me w/ the microwave oven. Thanks.
Home2 Suites by Hilton Charlotte Airport - Charlotte
Rated no. 3
8.5
Excellent 8.5
Based on 399 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Location
8.8
Overall
8.3
Overall 8.5 Excellent
Based on 276 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Location
8.8
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
8.0
Cleanliness
8.6
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.8
Location
8.4
Services
8.4
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
6.0
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.3
Cleanliness
8.9
Comfort
9.2
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.7
Services
8.2
Cleanliness
8.7
Comfort
8.9
Location
8.3
Services
8.6
Staff
9.2

Good 7.0
Pros: Location and room
Cons: Lack of restaurant staff. We sat at a table in bar (only place to eat) and did not get served so more to sit at the bar and got great service from bartender.
Excellent 10.0
Pros: Staff was great and helpful. Location was awesome. Everything was clean and comfy.
Cons: No complaints.
Excellent 9.0
Pros: The breakfast bar was great, we ate both days. The staff was very friendly.
Cons: The room next door was a little nosey and there were kids running down the hallway. The room was a little smaller than expected
Good 6.0
Pros: Large room, comfortable bed and linens. Plenty of parking, with easy access to the lobby.
Cons: Only one elevator appeared to be functioning, which made it difficult to adhere to social distancing. The wine list at the in-house restaurant is underwhelming, and only decaf coffee was supplied in the room.
Excellent 8.0
Pros: bar open, Nice layout, clean
Cons: not enough staff at bar, breakfast very expensive
Excellent 10.0
Pros: Friendly people, super clean, very accommodating
Excellent 10.0
Pros: The staff was really nice. Appreciated that the pool and restaurant were open until 11p.
Excellent 10.0
Pros: The breakfast and friendly staff was all-star!
Cons: N/A
Mediocre 3.0
Pros: Proximity to the airport
Cons: Hotel was way outdated. Clean to the extent that there was no noticable filth but the hotel is in need of significant updates to feel and look cleaner. Sorta reminded me of the hotel from the movie The Shining.
Excellent 10.0
Pros: The environment
Cons: None
Excellent 10.0
Pros: All of the above
Good 6.0
Pros: Room was clean but not entirely. There were dirty socks in the he closet and a multitude of used room keys in the he closet. There was a 1/4 inch if dust on the safe in the closet. First thing you see when you walk into the room.
Cons: The refrigerator didn't work and very few tv channels with no guide.
Okay 4.0
Pros: Close to the airport.
Cons: Location is hard to find at night. Hotel and the room is old, the brightest part of the room is the bathroom. Had food on the chair when we checked in. Charged resort fee when the pool and gym is closed due to covid.
Good 7.0
Pros: Nice property, very close to airport
Cons: Restaraunt closed due to covid.Room service failed to answer the night i arrived and even the morning of my departure. I left hungry with no real explanation for the lack of food service in a hotel with a restaurant that was shut.
Excellent 9.0
Pros: The hotel was quiet and very clean the staff was nice and courteous.
Cons: The pool was down for renovation. I wish I had known beforehand, my son was disappointed and it put a damper on his excitement for our trip.
Okay 5.7
Pros: Friendly staff, breakfast package.
Cons: Wall is paper thin, noisy.
Excellent 8.5
Pros: Comfort of beds was great. The Lobby was very attractive. Room was clean, but not sound proof.
Cons: Requested additional wash cloth that never came. The ceiling had been repaired at one time for a water leak and needed permanent repair as it was beginning to deteriorate. Had to call about internet access. No one explained about free (unsecured) line vs. premium secured line at a cost. No one fully explained that they would be charging incidentals to credit card just in case. Found a $54.63 charge to my account for nothing that I'd used upon my return home. View was of the rental car lot which was fine except for the fact that the following morning the staff would turn on car alarms to find the vehicles which was very disruptive when trying to sleep.
Excellent 10.0
Pros: One of the nicest Sheraton's I've stayed. Wonderful staff and lovely rooms.
Excellent 10.0
Pros: Staff were outstanding at all times Kudos to hiring management for understanding the importance and knowledge to choose those who know how to deliver excellence! Very nice rooms with comfortable clean rooms. Would definitely stay again and highly recommend!!
Excellent 9.0
Cons: The broken shower head on the Club floor in the room that I was staying in. And I wish i had a patio.
Excellent 8.3
Pros: Very close to airport and hotel shuttle was great.
Cons: Bathroom had water spots and carpet looked dirty.
Excellent 9.0
Pros: Well done lobby area and comfortable rooms.
Cons: Bedroom needed a fridge and breakfast buffet was $14.
Sheraton Charlotte Airport Hotel - Charlotte
Rated no. 4
8.5
Excellent 8.5
Based on 276 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
9.0
Overall
8.2
Overall 8.4 Excellent
Based on 401 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
9.0
Overall
8.2
Cleanliness
8.6
Comfort
8.6
Location
9.1
Services
8.4
Staff
8.7
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
8.0
Cleanliness
9.0
Comfort
9.3
Location
9.2
Services
8.8
Staff
9.3
Cleanliness
8.5
Comfort
8.5
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
8.8
Overall
7.3
Cleanliness
9.0
Comfort
9.0
Location
9.1
Services
9.1
Staff
9.2

Excellent 10.0
Pros: Great having dining there late Love the cookies Spacious room Great price Shuttle service super
Excellent 9.0
Pros: Great reception upon arrival. Great price Room great Shuttle service to airport super
Cons: Wait time for dinner Realize staff shortages
Excellent 10.0
Pros: Restaurant at hotel
Cons: Airport
Excellent 10.0
Pros: Had a bar and restaurant at hotel
Cons: Airport was near by so you could definitely hear it
Excellent 9.0
Pros: I needed to stay the night, as I had a 14 hour layover at Charlotte airport. Was really pleasant stay overall . The free shuttle bus picked me up straight away from the airport (was waiting just 5 minutes ) driver was very friendly . Upon arrival t hotel I was greeted by the friendly receptionist and got a really nice warm cookie. Appreciated and a nice touch after a long day of travel. The room was super clean and comfortable. The receptionist was helpful with helping me find dinner options around. Would recommend
Cons: Nothing
Excellent 10.0
Pros: Hotel was clean and had an excellent front desk
Cons: Everything was great
Excellent 10.0
Pros: Located close to the airport and the staff was really friendly
Cons: N/A
Excellent 10.0
Pros: Other than a noisy neighbor waking me up both mornings I was it here I had a wonderful stay. I have stayed at this location before and had a wonderful time and I am sure I will be back again.
Excellent 10.0
Pros: I love everything about it
Cons: No
Excellent 10.0
Pros: This is one of my favorite places to stay because of the staff. They are extremely welcoming and will do whatever is necessary to be accommodating.
Cons: No
Excellent 9.0
Pros: The friendliness of the staff and the location.
Cons: The only negative was the uncomfortable bed pillows.
Excellent 9.0
Pros: The staff,the location and the cost.
Cons: The pillows were really uncomfortable this trip. I've stayed here before and everything was great, so I was a little disappointed in that regard. Other than that, I had no issues.
Excellent 10.0
Pros: The staff was fantastic. The restaurant was excellent. Shuttle perfect. Location was very very convenient.
Excellent 8.0
Pros: Room was very clean
Cons: A couple of staff members were not properly wearing masks (ie the shuttle driver walked through reception multiple times with his mask tucked under his chin).
Excellent 9.0
Cons: Not the hotel's problem but limited food service is an issue if you work late
Good 6.0
Pros: Safe location and bed is phenomenal.
Cons: Refrigerator was broken and food spoiled.
Okay 5.0
Pros: Location was perfect.
Cons: Hotel definitely needs pest control service and cleanliness. I’ve taken pictures of bugs inside the restroom
Good 7.0
Pros: Free airport shuttle, reasonable rate
Cons: We had an unexpected stay because of a canceled flight. I had my infant with me, and a bassinet would’ve been so helpful!
Okay 5.0
Cons: Really a 3 star hotel. Some staff weren’t wearing masks - it’s not a personal option in this setting - guests don’t feel safe if the hotel allows this.
Good 7.0
Pros: Restaurant inside it
Cons: Many things, not a 4 star hotel anymore.
Okay 4.0
AGODA FRAUD TOO EXPENSIVE
Good 6.0
Pros: Clean, staff was supper friendly
Cons: being in room 101 it's next to a supply closet. We were woke up every morning by that door being slammed shut
Good 6.0
Pros: The view out my window was pretty. The staff in the cafe were very nice. The bathroom was clean. The overpriced food tasted pretty good.
Cons: It was too loud to sleep. The guest in the next room turned on their tv at 4am. It was so loud I couldn't sleep at all. The room smelled bad. There were brown stains on the sheets. I didn't get a cookie.
Poor 1.0
Pros: Absolutely nothing
Cons: When we got there they had the entire front blocked off because the ceiling was fall down! Then the water did not work no water the entire next morning! I feel like I should get my damn money back
Okay 5.0
Pros: I loved the soap and lotion, they smelt great.
Cons: I didn't like that they charged me for breakfast I figured that they had complimentary breakfast.It was 12.95 a person plus extra fees for drinks and waffles.I find that very disappointing considering I paid almost $--- for 3 days.the staff was rude.
Poor 1.0
Pros: Nothing
Cons: Couldn't sleep the entire night as air conditioning was making cranky sound. Called the hotel operator in the middle of the night but there was no help.
Okay 5.0
Pros: Front desk staff very friendly and helpful
Cons: The room was half cleaned. Empty mini alcohol bottles and forks left from previous guest. Room was not dusted.
Poor 1.0
Pros: Price
Cons: Mattress pad on the bed was stained (blood & pee) that you could see through sheet. Checkin took 20 minutes. No fan in the bathroom. Toilet seat and flushing mechanism broken. No USB ports. No extra pillows or blankets. Overall dated. Mildew smell.
Okay 5.0
Pros: The front desk staff were very helpful. And the shuttle was really convenient.
Cons: The room smelled like there had been a flood or something in it. There was definitely a musty odor. Also, one of the doors marked for evending machines and ice were locked, so we were unable to access either (at least not close to the room, anyway).
Good 7.0
Pros: I was very happy that they had free parking.
Cons: The air in nthe hotel seemed thick... Like it nwas not being cleaned properly or maybe there is a problem with their filtration system...And the doors in the closest and the bathroom felt warped. They were really hard to open. And there was this smell of
Good 6.0
Cons: I was looking forward to a nice breakfast but didn't expect to have to pay $14 for it, which I didn't. Most places offer COMPLIMENTARY breakfast or at least make it clear in your ad that it is NOT.
Good 6.0
Pros: Customer service
Cons: Bathroom was disgusting
Good 7.0
Pros: friendly staff. last minute accommodations.
Cons: the shower drain didnt drain properly. phone rang at 4:30am
Good 6.0
Pros: Front desk was responsive to my problem with the in room heating unit. Moved me to room next door.
Cons: (had a problem with the heating unit in the room It was on off when I went to bed. Middle of the night(3:45am) it came on and the room temp went up to 80 couldn't get it to shut off
Poor 1.0
Pros: Location near the airport.
Cons: The toilet had a piece of t.p. floating in the water when I arrived, a flooded when I flushed. I called the front desk, and the staff said there was no other room available. She expressed no apology and only offered to send a plunger and towels at 1:15am.
Okay 5.0
Pros: Hotel was clean, up to date, and felt safe.
Cons: Due to overbooking, room was not ready until 3:45 and we were on a time constraint. The delay of schedule caused us to miss a few crucial planned activities for the day.
Okay 5.0
Pros: Its location to the airport
Cons: No free breakfast. Double room was 2 full beds and not 2 queen beds. I do not believe that this hotel should be rated as a 3.5 star hotel. More like a 2 star. The hotel had a restaurant, but it was overpriced, had a limited menu, and was not good.
Mediocre 2.0
Pros: Nothing
Okay 5.0
Cons: There were shopping areas like the Charlotte Premium Outlets within 10 minutes away from the hotel.
Poor 1.0
Pros: I will give the location an A also the shuttle driver was great
Cons: The check in staff and the so called manager were very unprofessional and rude. They were not accommodating. I was charged to change from a disabled room on the Hilton Honors floor to a regular floor and they called it an upgrade!!!! Made no sense at all
Mediocre 3.0
Pros: Staff was friendly and helpful
Cons: The room was nasty
Okay 5.0
Pros: The price
Cons: This was not what I expected; to me a Hampton is better. The room was not exceptional... showed signs of previous water damage & scuffed walls; not having the a complimentary breakfast or having a microwave/fridge in the room was a disappointment.
Mediocre 3.0
Pros: Nothing
Cons: Definitely not a 3 1/2 star hotel!
Okay 5.0
Pros: Great location
Cons: Needs lots of updating
Mediocre 3.0
Pros: The location was good.
Cons: To begin, they gave us a key to a room that was already occupied. At 10:00pm this was very bad for all involved. Then, they forgot to book us for the shuttle at 5:00am, and did not record our car being in the lot. Bad communication all round.
Excellent 10.0
Pros: The beds were extremely comfortable and I like the free cookies they give you after you check in
Excellent 8.8
Pros: The food from the restaurant was excellent!!
Cons: Hotel is pretty close to the "ghetto."
DoubleTree by Hilton Charlotte Airport - Charlotte
Rated no. 5
8.4
Excellent 8.4
Based on 401 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.6
Location
8.9
Overall
8.6
Overall 8.4 Excellent
Based on 328 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.6
Location
8.9
Overall
8.6
Cleanliness
8.7
Comfort
8.7
Location
8.9
Services
8.7
Staff
8.9
Cleanliness
9.6
Comfort
9.6
Facilities
8.8
Location
9.6
Overall
9.2
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.8
Staff
8.8
Cleanliness
8.8
Comfort
8.6
Facilities
6.0
Location
8.3
Overall
8.0
Cleanliness
8.9
Comfort
8.7
Facilities
6.5
Location
9.1
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.7
Services
8.3
Staff
8.6

Excellent 8.0
Pros: Convenience to the airport
Cons: Mediocre hotel
Excellent 9.0
Pros: Room was nice, airport shuttle was a plus, I wish there was a breakfast or at least complimentary coffee in the lobby since the room was not stocked with Keurig choices. ( only one decaf and one mild pod).
Excellent 9.0
Pros: The staff were very friendly and the shuttle was sent to the airport as soon as I called. The hotel is quite nice, the rooms are spacious, and the beds are very comfortable. Breakfast was also very good.
Cons: The tub/shower did not drain well and is definitely due for an upgrade. While breakfast was delicious, the buffet might be a bit small for the price ($16.95, I believe) - I would not have indulged if it wasn't included with my room.
Excellent 10.0
Pros: Clean, organized and great food
Cons: it was great!
Good 6.0
Cons: I was overcharged for what I got.
Excellent 10.0
Pros: welcomed exhausted travelers like family
Cons: price, but that’s the going rate.
Good 7.0
Pros: Clean, comfortable and very close to the airport.
Cons: Pool was closed due to COVID, otherwise no complaints.
Excellent 10.0
Pros: Very clean. Good food and drink at the hotel restaurant. Great location for airport. Service was excellent.
Excellent 10.0
Pros: This was a spur of the moment stay due to our airline canceling our flight. Although it was a huge inconvenience, the staff at the hotel was VERY pleasant and helpful and understanding. Every question was answered with a smile and without effort.
Good 7.0
Pros: I like the fact that hotel was close to the airport.
Cons: The customer was not the greatest. Also, our room did not close properly, the bathroom was small and there was no microwave in the room. Not the best Holiday Inn I have been too.
Excellent 8.0
Pros: so everything was ok, but exterior of hotel was not upbeat.
Excellent 10.0
Pros: I would just say check under furniture for items from previous guest.
Excellent 10.0
Pros: Like everything about hotel
Cons: Not one thing
Good 6.0
Pros: Very close to the airport. They offer a free airport shuttle that runs every half hour. They have an in-house restaurant. The beds were comfortable. Plenty of TV stations.
Cons: Noisy from the planes flying overhead and lots of traffic/siren noise. The room was on the smaller side. The restaurant had a very limited covid menu and was expensive. The shower (no tub)was low flow and took forever for the water to heat up.
Excellent 10.0
Pros: The young lady in the front desk was so accommodating. I arrived at the hotel early and she went out of the way to accommodate. She was very professional and super nice!! The staff including the bartender/waitress were so attentive. Great Service
Excellent 10.0
Pros: Close to airport
Excellent 8.0
Pros: Price and location
Cons: Small bathroom
Excellent 10.0
Pros: Great location to anywhere around Charlotte.
Excellent 10.0
Pros: Very clean and neat, right across from airport parking.
Okay 5.0
Pros: The location, it is very close to the airport. Also remember that you will hear planes flying over its so close.
Cons: Customer service was lacking. I called in a room service order and she asked if it was a to go order. I said no its a room service order and I asked how long would it take and she replied I dont know maybe 15 min maybe longer we are very busy.
Good 7.0
Pros: Location
Cons: For a recently remodeled hotel it was not as clean as I would expect for a 3 star hotel Holiday Inn.
Good 6.5
Pros: I enjoyed the luxury.
Cons: Pricing.
Mediocre 3.0
Pros: proximityto airport
Cons: small room;no breakfast included.not goodvalue for price lf room.
Excellent 9.1
Pros: Comfy beds, spacious room, very clean, close to airport and the shuttle was great.
Cons: Food at the store downstairs was really overpriced (I know all hotels are), out of coffee in the morning when we went to leave
Excellent 10.0
Pros: The room we stayed in was clean, contemporary, and comfortable. The staff was great and the breakfast was delicious! Highly recommend the breakfast add on to your room.
Cons: I asked if we could check out a bit later than 12 and was denied.
Okay 4.0
Cons: Hotel is under renovation. I arose early to catch a plane and found there was no hot water for my shower. Also, the coffee pot in the room had not been properly cleaned.
Holiday Inn Charlotte Airport, An Ihg Hotel - Charlotte
Rated no. 6
8.4
Excellent 8.4
Based on 328 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
7.1
Food
6.5
Location
8.5
Overall 8.3 Excellent
Based on 788 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
7.1
Food
6.5
Location
8.5
Cleanliness
7.0
Comfort
6.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.1
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
4.6
Comfort
6.6
Facilities
5.3
Location
6.6
Overall
4.6
Cleanliness
8.9
Comfort
8.9
Location
8.7
Services
8.5
Staff
8.9
Cleanliness
8.6
Comfort
8.7
Location
8.5
Services
8.4
Staff
8.6
Cleanliness
8.5
Comfort
8.6
Facilities
8.1
Food
6.5
Location
8.3
Cleanliness
8.5
Comfort
8.5
Location
8.3
Services
8.2
Staff
8.6

Excellent 8.0
Pros: Everything was window great except there were bright lights out the window a d the curtains didn't close
Cons: See above
Excellent 9.0
Pros: Check in was quickly done. Room was large and comfortable. Check out was quickly done and shuttle was on time. Proximity to the airport was a plus. Self service breakfast was varied. I would highly recommend the hotel.
Cons: There was nothing I disliked. All good experiences. It was a very good choice at a good rate.
Excellent 10.0
Pros: Taneka went above and beyond for us! Bed and room were excellent.
Excellent 10.0
Pros: So close to the airport.
Cons: Nope
Okay 4.0
Pros: Location
Cons: Bed was to low to the ground, it was not comfortable, floor felt dirty, shower curtain was to small and water got all over the floor, hair all in the shower and I know it wasn't mine, hair on toilet, smelled musty in the room, poor lighting,
Excellent 8.0
Pros: The quality of the breakfast! This was one of not many hotels we stayed that really served good quality of foods--milk, fresh and good quality of fruits!!
Cons: The breakfast!! Oh well, we only got good breakfast for the Saturday morning. The Sunday and Monday were very sad. There was no real food--just milk, a few muffins, a few bananas, and lots of corn flakes. No juice left and no refills. The waffle machine was out of order!! On the last day, we got the answer from the front desk that the hotel only hired a lady to take care of the breakfast area from Wednesday to Saturday. So when she was on duty, we got hot food and the waffle machine would come back alive again. I am not sure why this hotel adopted this scheme, but I just want to warn everyone that the good breakfast serves on Wed-Sat only:-) Hope that they change their policy soon. The Out-of-order signs: There were the out of the order signs everywhere such as on the icemaker, waffle maker, snake machine, etc.
Excellent 8.0
Pros: Very good service. Very friendly staff
Cons: Equipment in fitness room was badly maintained
Excellent 10.0
The room was clean and a comfortable bed.
Excellent 9.0
Pros: It is 5 minutes away from Charlotte Airport. Perfect for us.
Cons: Shower doors would help keep the water in the shower.
Excellent 10.0
Pros: The hotel was very clean. The staff was very friendly on every shift that I encountered. The hotel shuttle only ran for limited hours in which neither was around my flight. It was very quite throughout the days I was there.
Excellent 8.0
Pros: Cleanliness
Cons: No
Good 7.0
Pros: The gentleman manning the desk was very polite despite how busy it was when I checked in after midnight.
Cons: The room was ok but bathroom wasn¿t very clean
Okay 5.0
Pros: The front desk attendant.
Cons: Hotel advertises Airport Shuttle - shuttle only runs limited hours. To go to the airport at 0600 for an 0740 flight, we had to call a taxi cisting us an extra $25. Also the hotel offers Free Hot Breakfast, which is no longer available.
Excellent 9.0
Cons: Air traffic noise
Good 6.0
Pros: Front desk staff was fantastic
Cons: Did not like that the hotel shuttle does not start until 7am. Hotel is very close to the airport and you would think it would be catering to the people flying in and out. Would like if the shuttle started earlier.
Excellent 10.0
Pros: Very clean and quiet
Good 7.0
Pros: A very excellent hotel overall. The room was perfect and had all the amenities that you need. A great location near the airport. Very clean. Quiet.
Good 6.0
Pros: The bed was quite comfortable.
Cons: The area around the hotel was did not feel particularly safe. The room itself although it might have been clean was kind of beat up looking and the choices of packaged breakfast were limited to oatmeal. More choices would have been nice.
Excellent 8.0
Pros: I liked the fact that the parking lot was constantly being monitored. The staff was friendly, courteous and professional. The hotel is fairly close to some decent eating establishments.
Cons: No meals were available. Of course, this was due to COVID-19 but it was still disappointing.
Excellent 8.0
Pros: Less expensive hotel nice quality
Excellent 8.0
Pros: It was clean
Cons: on the 4th day of my stay realized my hotel room door was never locked or locking( would open jest by pushing without key). Complained but not repaired next to days, glad I was able to latch it when I was inside.
Excellent 9.0
Pros: Close to I-85 and I-77, the security seem to be good. The room was spacious and clean. The hotel clerks were very helpful and curtesy. I forgot my tooth brush and they provided one for me.
Cons: I was disappointed that there wasn't a pool at this location. Wish breakfast could last until 11:00 am on Saturday and Sunday morning.
Excellent 8.6
This was a nice clean hotel that that I'd be happy to stay at again should I need to stay a night near Charlotte airport. The Rooms were clean and beds comfortable. The bathroom felt a little older but the size was ok and everything worked fine. There's no restaurant in the hotel for lunch or dinner but they do serve breakfast in the morning which was fine. There's a shuttle bus that can take you to the airport of pick you up with prior arrangement.
Mediocre 3.0
Pros: Staff were all great. Breakfast great. Survey limit of 255 characters BAD! So I will start here: TV too low making it hard to watch. Two chairs were worn out & uncomfortable. Phone cord at base broken & will not stay plugged in. No stopper in bath sink.
Cons: BAD continued: Fan/exhaust in bath had webs & was not pulling any air, I tested with tissue! Exterior card reader broken, wife got stuck outside in hurricane rain! Staff re-keyed her card & never checked reader. Following day reader was still off line!
Good 6.0
Pros: The hotel was clean
Cons: The beds and pillows weren't very comfy
Good 6.0
Pros: Staff was friendly and seemed to be always cleaning.
Cons: Breakfast left a lot to be desired. Egg pucks and a pile of limp greasy bacon.
Mediocre 3.0
Pros: Proximty to airport
Cons: Getting the complimentary shuttle was a hassle and the night crew was extremely rude and unprofessional
Good 6.0
Pros: Close proximity to the airport and free shuttle. Walking distance to some food options and grocery store. Came with fridge in the room. Nice water pressure in shower.
Cons: It was advertised as having a whirlpool in the fitness room which we found out hadn't been there for a couple of years. The hot breakfast is an "expanded continental breakfast" which was adequate. The free internet was not secure.
Excellent 8.8
Pros: We just needed a spot for the night before we caught a flight early the next day. The room was clean and the shuttle service was key! We checked in- crashed- woke up and checked out - the staff made the quick stay painless. Thanks!
Okay 4.0
Pros: Location
Cons: Bathroom shower curtain was torn in several places, bathroom didn't seem like it was fully cleaned prior to stay, room had a musty/humid smell
Good 6.0
Pros: Location was great getting to the airport
Cons: Didn't like that the pool wasn't open. Closed for the season, didn't see any indication in the description the pool was close. It was 89 degrees outside!!!
Okay 5.0
Pros: I had booked this hotel by mistake, thinking it was a different location. I wish I had booked the correct location. It was clean and quiet, ample parking, friendly staff. The gentleman who checked me in was SUPER!!! He went out of his way!!
Cons: The bed was hard, the breakfast was a little sad,there was some weird noise that sounded like someone was ripping the pipes out from the floor above. It was kind of funny, it happened randomly.
Good 7.0
Pros: Proximity to Airport. Shuttle to and from
Excellent 10.0
Pros: Clean friendly and convenient
Excellent 10.0
Cons: Foam pillows -- too thick.
Mediocre 3.7
Pros: Got stuck at CLT due to missed connection; on the plus side it's close to the airport and has a free shuttle ; front desk staff was pleasent; free breakfast was ok but not great
Cons: Room smelled of dampness; beds were lumpy and uncomfortable
Mediocre 2.5
Cons: They did not tell us that they were having work done to the cable system and only a couple of Chanel's worked. Also, the toilet would not flush. Wingate Made no efforts to correct either issue.
Excellent 8.0
Pros: Was quick and easy to get to from the airport, especially with a late arrival. Staff was helpful.
Wingate By Wyndham Charlotte Airport I-85/I-485 - Charlotte
Rated no. 7
8.3
Excellent 8.3
Based on 788 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
7.8
Location
8.9
Overall
8.0
Overall 8.3 Excellent
Based on 305 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
7.8
Location
8.9
Overall
8.0
Cleanliness
6.5
Comfort
7.0
Facilities
6.0
Location
6.5
Overall
6.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.4
Services
8.8
Staff
9.2
Cleanliness
8.2
Comfort
8.6
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Facilities
6.8
Location
8.9
Overall
6.0
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
9.1
Staff
9.0

Excellent 10.0
Pros: close to job and clean.
Cons: nothing was great.
Poor 1.0
Pros: Nothing- Hotel staff was selfish
Cons: I booked room by mistake and cancelled 1/2 hour later and would not refund. Stole our money. We meant to book in Greensboro because flight was cancelled. I spoke with a Fernando in booking and he said we would be refunded. I am a gold member also and stai
Good 7.0
Cons: There was no hot water in the shower
Excellent 10.0
Pros: Very nice and clean.
Cons: Convenient location.
Excellent 9.0
Pros: The room was super clean. The breakfast was good and the staff was great. Especially the afternoon driver on Sunday 10/10.
Cons: Everything was great.
Excellent 10.0
Pros: Clean comfortable
Cons: Didn’t know about an extra $50 deposit
Good 7.0
Pros: The location to the airport is excellent. Our room was very clean.
Cons: You do hear plane noise until about 10:00 p.m.
Excellent 10.0
Pros: We had just a few hours between a trip to Arizona and a trip to Scotland. It was convenient to stay at this Hampton Inn. It was a relaxing few hours, and the staff was incredibly helpful from the stay to leaving our car. Highly recommended.
Excellent 8.0
Pros: Shuttle service in morning was very efficient and convenient
Cons: Floors on bathroom were dirty. Other than that room was clean.
Excellent 8.0
Pros: Breakfast was good.
Cons: Location was a little too close to airport for me. I understand why it is close but for my circumstance it is to loud with plans landing and taking off
Excellent 8.0
Cons: Noisy air conditioner and refrigerator
Poor 1.0
Cons: The room was no cleaned what so ever if they put more effort and change the sheets every time that would make a difference. I broke out on my skin on were the sheets weren¿t even changed the dirtiness.
Excellent 9.0
Pros: The hotel was conveniently located, clean, and the staff was helpful if not exactly friendly. I needed toiletries and I was given more the expected razor, shaving cream, toothbrush and toothpaste.
Cons: The breakfast was not up to the standards that I have experienced at other Hampton Inn's but certainly not terrible.
Excellent 8.0
Cons: We requested the room to be cleaned and it wasn't. We had to go down to the front desk and get clean towels
Okay 4.0
Pros: Convenient location, clean facility
Cons: The staff were very abrupt, not friendly, poor social skills. The airport shuttle doesn’t start until 8 am. This is an advertised perk of the hotel but can’t be used by those with an early flight. The hotel needs 24 hour beve
Excellent 8.0
Cons: The desk clerk took forever to come to the door. Granted it was 5am, but my wife and I had driven 8 hrs and then exhausted had to wait to be let in. Also the rooms got mixed up and we had to wait an additional 15 minutes so that could be sorted out.
Excellent 10.0
Pros: Hotel is well-situated (VERY close to the airport), quiet and clean. Front desk staff is friendly, professional and provided excellent customer service. As rooms go, king bed was comfy and bedding is what I’ve come to love about Hilton bran
Cons: Would be great to see an almond milk option in the snack pantry, sugar free creamer, low fat cream cheese, etc (first world problems, amiright?).
Excellent 10.0
Pros: As soon as the shuttle picked us up from the airport, we knew we made an excellent choice! Staff was fabulous! Hotel was spotless! Our room was Very large and the sanitation spoke for itself!! The remote was even wrapped! I would recommend this Hampton!
Mediocre 2.0
Pros: The room was clean.
Cons: Aside from the location being next to the airport and directly underneath landing flights, the hotel was renovating rooms directly above my room for the entire stay. Construction would begin at 7am sharp with hammering of the floor and end around 4pm.
Excellent 10.0
Pros: The staff was helpful and friendly and the room was spacious and comfortable
Cons: I would of course have liked more choices at breakfast like bacon (not Canadian bacon and grits)
Excellent 10.0
Pros: Nice
Cons: Nice
Mediocre 3.4
Pros: Nothing
Cons: Poor customer handling by hotel manager/poor breakfast quality &quntity/very limited items in bad conidition.
Excellent 9.1
Pros: The king suite was spacious, luxurious and clean. Everything was top notch
Cons: The morning staff did not cue me for the airport shuttle as they said they would. Did not have as much professionalism as the night staff.
Good 6.0
Pros: Locations
Cons: Breakfast had limited fruit.
Okay 4.2
Cons: It was just gross. For example, I took a hot shower and the bathroom doesn't vent well. The steam condensed on the ceiling and in some cases dripped onto the ground. The drips were this incredible yellow buttery mess. One of the most repulsive things I have ever seen in my life. Also it is very close to the airport but it is not possible to walk there, no matter which way you go you'll have to walk on a highway eventually, so you will have no choice but to take a $14 cab. (That's the minimum fare) Also there's a much nicer hotel in the same parking lot, I can't believe I was so stupid.
Excellent 10.0
Pros: The location was wonderful. We went to a Panthers game Friday night and was only a 15 minute drive to the hotel after the game. Even though it was 1 AM when we arrived, the staff was friendly and very helpful. I liked that the hotel had a security guard patrolling the parking lot. Saturday morning we went to the National White Water Center and it was only a 18 minute drive with traffic. Pool and hot tub were nice after a hard day of paddling and rope courses. Our room was quiet except for the occasional plane passing over. Thoroughly pleased with the breakfast options. I would definitely stay here again.
Cons: Hard to find the hotel entrance from the highway since it is part of a thru way from the Mobile gas station. I drove past it twice before I was able to enter.
Excellent 9.3
Pros: I liked all of it. personnel is excellent all around. shuttle readily available. distance from airport is less than two miles. I got a good rate on internet site.
Cons: not a problem for me, but the wake up call were jets from clt flying overhead
Hampton Inn & Suites Charlotte-Airport - Charlotte
Rated no. 8
8.3
Excellent 8.3
Based on 305 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
6.7
Location
8.4
Overall
6.9
Overall 8.1 Excellent
Based on 418 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
6.7
Location
8.4
Overall
6.9
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
8.3
Comfort
8.4
Location
8.4
Services
7.9
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.6
Cleanliness
8.5
Comfort
8.7
Location
8.2
Services
8.0
Staff
8.5
Cleanliness
9.1
Comfort
9.3
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.4
Comfort
8.6
Facilities
7.0
Location
8.5
Overall
7.6
Cleanliness
8.4
Comfort
8.6
Location
8.5
Services
7.5
Staff
8.5

Good 6.0
Pros: it’s definitely clean
Cons: Equipment maintenance and aging
Excellent 8.0
Pros: My second time staying here. Location was good. Rooms were clean
Cons: Some of the lamps didn't work. Water was lukewarm in shower. Drapes were dirty.
Excellent 10.0
Pros: very clean. helpful staff
Cons: nothing
Excellent 10.0
Pros: The room was great.
Excellent 9.0
Pros: best one in a while
Cons: covid to be over
Excellent 10.0
Pros: The cleaniness was topnotch
Excellent 10.0
Pros: I love the location the exit before my final destination, room was super clean, staff was polite and great breakfast for my husband. This will be where I stay when I'm in Charlotte again, thank you.
Good 7.2
Room wasn’t super clean but it was spacious. Staff were nice. shuttle to airport was nice. I had a good sleep before my flight.
Poor 1.0
Pros: Location
Cons: Rude staff, an hour to check in with no line, room in poor condition, did not receive the room I paid for.
Mediocre 3.0
Pros: Clean and spacious
Cons: They say they have an airport shuttle but fail to tell you that it only runs at the top of the hour. The staff is rude and uninterested and extremely unhelpful. Lied about shuttle repeatedly. Siren sounds at night.
Okay 4.0
Pros: Very short drive to airport. Friendly staff upon checkin. Morning staff was rude, unfriendly, and disinterested in customers. WRONG person to have as a customer service rep.
Cons: Morning staff was rude, disinterested. I asked for the 11am shuttle, and was rudely told it was full, and that I would have to take the next. While waiting for an Uber, the shuttle showed up empty. driver said he could take me, Already called an Uber
Mediocre 2.0
Cons: This lace was far from clean. Something brown on tub floor. Dirty coffee pot. Dirty crud¿s in corners of bathroom floor.. Furniture needs replacing. Far from my expectations for comfort suites.. We will never use this option again.
Excellent 10.0
Pros: The room was very clean and the most comfortable bed ever. Most of the staff was very nice and excellent customer service, but others were rude. But it was a good experience overall . Also very close to airport.
Cons: Some of the staff was rude and poor customer service.
Excellent 8.0
Pros: Clean and spacious room
Cons: Staff not as organized and knowledgeable as I would like
Poor 1.0
Pros: Never got an opportunity to experienced the hotel.
Cons: We called ahead to see if early check-in was available. We were told that our room would be available as early as 12 noon. When we arrived, we were told that our room was given to someone who missed their flight and that it would be 1.5 hours for a room.
Excellent 10.0
Pros: The hotel provided breakfast grab to go due to COVID-19. The staff was very courteous and professional atmosphere.
Excellent 10.0
Pros: The room is very spacious and it was very clean and updated.
Okay 5.0
Pros: I had a nicer room than I was expecting, a full suite.
Cons: Did not have a shuttle to the airport until 6 am, which was when I needed to be boarding my flight. Odd for an airport specific location. Also, had a lot of wear on furniture and doorways that wasn't well covered up or repaired.
Excellent 8.0
Pros: Overall the entire experience met expectations - Room was comfortable, location was convenient, staff was helpful about offering us a choice of the available rooms, breakfast was standard fare.
Cons: Initial room had a locked connecting door. We could clearly hear the conversation next door. Fortunately we were able to change rooms.
Excellent 8.0
Pros: Very convenient to the airport.
Cons: Rooms need a little bit of updating and must take a shuttle to get to any restaurants.
Excellent 9.0
Pros: It was close to the airport, but i didin't hear any planes or airport noise.
Okay 4.0
Cons: No hot water for two days and only excuses from management
Good 7.0
Pros: Friendly staff
Cons: Not a great location for restaurants
Excellent 8.0
Pros: Location to the airport
Cons: Office computers not working.
Okay 4.0
Pros: The morning breakfast buffet was clean and food was good..
Cons: This hotel has an old worn out feel. Toilet seat was almost falling off. The check in process took a long time.
Okay 5.0
Pros: Location to airport and provided shuttle service Staff was friendly and accommodating
Cons: Room was on bottom floor and needed some updating. Air conditioner was very noisy which was a room unit. Room was dark and dreary.
Excellent 9.1
Pros: Cleanliness and Service!!!
Cons: We chose this specific hotel because it "provides" an airport shuttle; HOWEVER, when we asked the front-desk lady about the shuttle, she said that the shuttle services begins at 6:00 am. Our plane left at 5:50 am! We had to spend Taxi money, which we did not budget for. This a clear example of an illegal "Bait & Switch" practice!!!
Mediocre 2.0
Pros: Good access to airport. Room was large.
Cons: No staff at front desk between 9:15am and 9:40 (and possibly later and/or earlier). Shower could not be made warm enough and pressure was poor. Long wait for airport shuttle.
Excellent 10.0
Pros: Their shuttle was quick and convenient. There were delivery menus available for hungry late arrivers.
Cons: We experienced no problems during our stay.
Good 6.0
Pros: Fine for a quick stay
Cons: No
Okay 5.0
Cons: Ridiculously noisy air conditioner.
Excellent 8.0
Pros: Location to the airport. Attentive staff. Airport shuttle service
Cons: Room needed maintenance. Smoky smell in the corridors.
Excellent 10.0
Pros: Large, clean rooms. Room has refrigerator, AC/heater unit worked well, bathroom was updated and clean. No weird smells. Breakfast was more than just continental (eggs, sausage, grits, cereal, breads, fruit, etc)
Cons: Weird light switches in the rooms, not very bright.
Comfort Suites Airport - Charlotte
Rated no. 9
8.1
Excellent 8.1
Based on 418 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.3
Facilities
7.0
Location
8.5
Overall
7.2
Overall 7.8 Good
Based on 342 reviews
Cleanliness
8.1
Comfort
8.3
Facilities
7.0
Location
8.5
Overall
7.2
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
8.2
Location
8.4
Services
7.7
Staff
8.5
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.3
Comfort
6.6
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.3
Comfort
8.6
Location
8.5
Services
7.9
Staff
8.7
Cleanliness
8.4
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.9
Comfort
8.2
Facilities
7.3
Location
8.6
Overall
7.3
Cleanliness
8.4
Comfort
8.5
Location
8.8
Services
7.8
Staff
8.2

Good 6.0
Pros: Good breakfast and friendly staff
Cons: Pool was closed even though the website said it was open. Facility is old and needs to be updated. The air conditioner made a lot of noise. Bathroom flush was weak.
Excellent 9.0
Pros: All
Cons: None
Excellent 9.0
Pros: location to airport, friendly staff
Cons: need more lighting for reading in bed
Good 7.0
Cons: the heater/air conditioning was VERY loud!
Poor 1.0
Pros: It was close to the Airport and Bank of America Stadium.
Cons: The restroom in the room had mold on the walls. the room was also dusty. The beds where uncomfortable.
Okay 5.0
Pros: Convenient
Cons: No outside lights Very sketchy Not safe looking
Okay 5.0
Pros: We stayed 4 nights. Our room was never cleaned. Had to go to desk to get clean towels. A courtesy check to empty trash and exchange our towels would have been nice. Also ...our TV did not work. We requested twice at the front desk to have someone come and fix it. Never happened.
Cons: Nice breakfast. Soundproof rooms...close to airport. Great airport shuttle service.
Okay 5.0
Pros: The location was convenient, minutes to airport and uptown Charlotte and attractions. Beds were comfortable. Also, every staff member we encountered was courteous and professional. When we reported issues with our room, the manager switched our room without hesitation
Cons: The room reeked, walls had many marks & dirt and black mold on bath ceiling. Mirrors and lamps dusty-items from previous guests found in drawers and closet. But the manager did switch our room when we reported theses issues .
Poor 1.0
Pros: Nothing
Cons: Cleanliness was very poor from the moment we walked in, front door,elevator,hallway,carpet in room, sofa & ottoman had really big stains, the desk the TV was on had trash on it, the sheets & the pillows on the bed had stains. Fruit flies around breakfast.
Poor 1.0
Pros: Hotel was only a few minutes from Charlotte airport.
Cons: The room we reserved was not available upon arrival. The sofa bed in the room did not fit nor could be holy extended. It also had a very filthy mattress. The carpeting in the room was covered in stains. The pool was not available for use.
Mediocre 3.0
Pros: They advertise having shuttle service and they told my wife they don¿t and had to take a taxi
Excellent 8.0
Pros: The staff. Also, the room was clean and it was nice to have a kitchen.
Cons: No
Good 7.0
Cons: They tried to charge me for my 2nd day (when I had already paid for it) airport shuttle only went to the airport 1 time a day when I said this was the reason I chose them they offered to reimburse me for an Uber
Excellent 8.0
Cons: Reserved a king room and was told at check in that no king rooms were left. Offered 2 doubles instead. Not acceptable. Ultimately given 2 queens. Decent hotel, clean and comfortable. Good breakfast selection.
Excellent 8.0
Pros: Handy to the airport for our early flight, provided a shuttle.
Cons: The hot tub was out of service ~ very disappointing.
Poor 1.0
Cons: The smell of weed in the lobby at check in,The TV did not work, and to top it off ran out of hot water in 5mins. The room I had reserved was occupied. Tryed to charge me for another room
Mediocre 3.4
Cons: The staff was rude. There were no batteries in the remote.
Excellent 10.0
Pros: It was close to our destination and it was enough room for me and my children.
Cons: No
Excellent 10.0
Pros: Great location, free wifi, great free breakfast, clean rooms with comfortable beds, what more could you want?
Mediocre 3.0
Pros: Breakfast
Cons: The tiny indoor pool and dirty with no one regulating The gas behavior and replenishing clean towels.
Good 7.0
Pros: The Staff was great.
Excellent 8.0
Pros: The room was just as expected - the same setup as every other Springhill Suites.
Cons: The room was significantly smaller to the point where the pullout sofa could not even be pulled out and hit the tv stand. The room ad a faint odor that my kid made a comment about.
Good 6.5
Pros: Breakfast was good. Room was okay - an older hotel with some remodeling
Mediocre 2.8
Pros: nothing
Cons: everything
SpringHill Suites by Marriott Charlotte Airport - Charlotte
Rated no. 10
7.8
Good 7.8
Based on 342 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
6.2
Location
8.6
Overall
6.9
Overall 7.6 Good
Based on 339 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
6.2
Location
8.6
Overall
6.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
7.7
Comfort
8.1
Location
8.6
Services
7.2
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
7.6
Comfort
6.4
Facilities
6.4
Location
7.6
Overall
6.0
Cleanliness
8.3
Comfort
8.1
Location
8.4
Services
7.7
Staff
8.7
Cleanliness
8.4
Comfort
8.4
Location
8.8
Services
8.4
Staff
8.2
Cleanliness
8.0
Comfort
8.2
Facilities
5.0
Location
8.6
Overall
6.3
Cleanliness
7.8
Comfort
8.0
Location
8.6
Services
7.4
Staff
8.1

Good 7.0
Pros: The room and gym were excellent
Cons: The did not have a great variety and the fact that the person doing the room had only put decaf coffee in the room was a bit of a basic error
Excellent 8.0
Pros: Proximity to airport and fast checkin
Cons: Wish breakfast was free but it was delicious
Excellent 8.0
Pros: Very close to airport
Cons: Didn't stay long enough to answer this question.
Excellent 8.0
Pros: Staff was great! Accommodating, understanding, helpful, pleasant.
Cons: Bathroom tub could use some maintenance. Shower cap, lotion would be nice. Heater was very loud when it kicked on.
Excellent 10.0
Pros: Left to early
Good 6.0
Pros: The furnishings were nice and the bed was comfortable. The TV was a good size.
Cons: The coffee in the room was weak and didn't taste good. The packets provided only had 1 sugar, 1 creamer, and one sweet 'n low. These are inadequate amounts. Further, when I pay $148 for a room I expect a higher quality sweetener, such as Equal or Splenda. In the bath, there was only 1 small bottle each of shampoo and conditioner. Again I would expect lotion and a shower cap in addition, perhaps even shower gel. Only 1 small bar of soap was provided which meant i had to use it both in the sink and the shower.
Okay 5.0
Cons: I called to arrange a shuttle to the hotel, then called several times to make sure the arrangements were set. As soon as I reached the airport, I called. I was told to call back when I got my bags. I did so, and was told the shuttle would arrive in 10 minutes. Fifteen minutes later it had not arrived, so I called again. Ten more minutes, I was told. The third time, I was told the driver was stuck in traffic. Waited a total of 35 minutes before getting a taxi. It was nearly 11 p.m. By this time, many, many shuttles from other hotels managed to pick up passengers. By the time I got the taxi, I was virtually alone waiting outside. Very, very unsatisfactory.
Excellent 10.0
Pros: Wonderful, accommodating staff
Mediocre 2.0
Pros: Great proximity to CLT
Cons: Teeming with people upon arrival, spilling onto the sidewalks & driveways. My room was dirty & dusty. AC Broken. Electrical outlets by bedside broken on each side. I was unable to sleep and checked out at 0500 & caught earliest flight home.
Excellent 8.0
Pros: Location and convenient airport shuttle
Cons: Shower curtain was moldy
Okay 5.0
Pros: Very rough condition for this rated hotel
Okay 5.0
Pros: Close to airport. Able to park car there during trip.
Cons: Part of why we chose hotel was because of shuttle to airport. But the shuttle wasn¿t available any time close to when we needed to leave for airport. Ended up needing to call Uber.
Good 7.0
Cons: TV did not work. One of the bed lights did not work. One of the bathtub splash walls was loose.
Good 6.0
Pros: Great location to CLT Excellent shuttle service Clean Comfortable bed
Cons: Electrical outlets in night lights too loose to power a plug (on both sides of the bed) Counter unattended for 10+ minutes around 6:30 am, had to yell to summon receptionist No hair dryer in our room (stolen?) and no replacement available No body lotio
Okay 5.0
Pros: Location
Cons: The front desk manager the day we checked in was friendly and helpful. Other staff members were not so helpful or polite.
Poor 1.0
Pros: Nothing
Cons: Yes, the place was run down and we spent a lot of money for a small room.
Poor 1.0
Pros: Close to airport
Cons: Not cleaned at all or maintained. They had to move us out of first room since lights in bathroom wouldn¿t work. There was also hair on pillows and bathroom was just not clean. Cault around tub area coming apart, sinks area not clean. Just not pleas
Good 7.0
Cons: The restaurant/ bar inside the hotel was closed ... "indefinitely". This should be updated on the web site
Excellent 9.0
Pros: Great stay
Cons: Why am I being charged$40 extra?
Okay 4.0
Pros: Proximity to the airport.
Cons: Not enough linen, no microwave, shower was subpar.
Excellent 10.0
Pros: Friendly staff will go out of their way to ensure you have a pleasant stay.
Cons: Pool and bar still not open.
Okay 4.0
Pros: Very close to the airport. Staff was nice and friendly.
Cons: The cleanliness level was extremely poor. I found a used Band-Aid on my bathroom floor as well as a nasty hairball in the shower.
Excellent 10.0
Pros: The hotel was very clean and we observed sanitation of the public areas ongoing. The location is perfect for access to the airport and we were offered shuttle service. The area around the hotel had numerous places to eat, shop, etc.
Cons: Nothing
Excellent 10.0
Pros: Nice gym. Lovely hotel. Very clean. Friendly staff.
Good 7.0
Pros: Easy to get back on the interstate
Cons: $50 pet fee is way too high for one night. That¿s ridiculous
Poor 1.0
Pros: The location, it was in good distance to all the places I had reservations for that weekend.
Cons: -The water would not drain while taking a shower -My key didn't work for side entry and I had to get new keys multiple times -Some staff were having unprofessional conversations with the "employee only" room door open -parking was terrible
Excellent 10.0
Pros: The rooms are nice. Spacious and comfortable.
Cons: Parking is an issue here sometimes especially for handicapped persons. Not enough of an issue for me to give it anything less than top ratings.
Excellent 8.0
Pros: balcony
Cons: parking and staff
Good 7.0
Pros: Clean, even though close to airport noise level not really noticeable.
Cons: the bed was not comfortable, and it was hard controlling the room temp.
Good 6.0
Pros: Location
Cons: Front desk manager was rude
Excellent 8.0
Pros: Quiet
Cons: No food
Good 6.0
Pros: Staff and convenience
Cons: There was writing in the bathroom wall.
Okay 5.0
Pros: Bed was comfortable
Cons: Dirty washcloth hanging on shower curtain. Towel was dirty Lights were not working properly by sink Some unidentifiable garbage was inside coffee pot water reservoir
Mediocre 3.0
Pros: The room was incredibly clean and comfortable.
Cons: I reserved a king size bed, and was given a double bed. I¿m 6¿6 my feet hang off the end. The only outside door that worked was the main entry. When I inserted the key card the red or green lights didn¿t come on. The tub surround had a bow in it
Good 6.0
Pros: Close to Airport
Cons: There were some strange noice all throughout the night sounding like construction .... I got very little sleep and I will not stay here again..
Poor 1.0
Pros: staff were [pleasant greeted by name
Cons: Front desk staff wore mask under nose consistently Was not informed there was no maid service so room not cleaned, had to request towels and garbage to be emptied. Was not informed pool was closed when I made reservation hand sanitizer station empty for 3
Excellent 10.0
I just loved this place from day one we stayed there! Super clean, super fantasy, and affordable!!
Good 7.0
Pros: Space was great.
Cons: The staff.
Excellent 8.0
Pros: Room was clean, staff was friendly and helpful, shuttle arrived to take us to the airport on time and was an easy experience.
Cons: The AC unit in our room felt that 72 was far too cold and preferred to keep the room about 80. It did cool the room off around 4 am. Not sure if the AC unit had been off all day, but the room was very warm on arrival and took most of the night to cool off.
Mediocre 2.8
Pros: the location was close to the airport
Cons: The hotel was really dirty, the staff was awful, acted like you were an inconvenience to even be there, the carpet was filthy, no one at bar/dining area most of time even though supposed to be open, they ignored you when they did show up, there was construction. Room was extremely loud, huge cracks around door let in tons of noise and light. Bathroom tacky. Overall very tired and dirty with unattentive / rude staff.
Mediocre 3.0
Cons: Requested room with king size bed and was told no even though I emailed the request 4 days in advance. When I emailed my concern about room type and rude staff, I never received a response.
Poor 1.0
Pros: That I was able to secure a refund so easily.
Cons: It was under major renovations and most the amenities were not available/offered. Also the room that I was in didn't have a properly functioning door/lock and the a/c unit sounded like a freight train. I was deeply disappointed and extremely shocked.
Mediocre 3.1
Pros: The bed was comfortable. It was 2 miles from Charlotte airport. So are other lodgings...Take your $200.00 elsewhere!
Cons: Horrible hammering/banging noise from room next door for the entire day thru to 6:00pm! Staff was not at all accommodating about this problem. The staff showed no concern for the very loud noise. Mini fridge had a service man come twice. Finally replaced the fridge. My room key card had to be replaced three times. This is not, repeat not, a place interested in keeping their guests comfortable or happy.
Good 6.0
Pros: Location was close to the airport, however very unsafe. Our truck got broke into a long with another car the night we stayed. The hotel staff member that informed us of the incident takes it upon herself daily to drive the entire parking lot.
Cons: The staff member states this happens often. Cameras conveniently dont face parking lot. I'd advise seeking a safer place elsewhere.
Okay 5.0
Cons: The room I reserved was no longer available and had to get another room that was not convenient.
Poor 1.0
Pros: Nothing at all the staff was unfriendly and kept saying my card was declined when it was clearly there error and never apologized for embarrassing me.
Cons: The first room had hair in the tub,floor and toilet so they moved us to another room and it also had hair in the tub and on the floor. The door would not close all the way and I had to keep swiping the key card just to get in. The worst Marriott ever.
Poor 1.0
Pros: Nothing Can't believe it was a Marriott!
Cons: Dirty/ room was never cleaned daly/ wet floors down the hallways very expensive bistro
Okay 4.0
Pros: The staff were very nice, accommodating, helpful and thoughtful!
Cons: The rooms were not well appointed and the bathroom was dirty (hair on the walls!!). Not what I was expecting from this star level and brand hotel. I did reach out to the hotel and they made it right. I hope this was an isolated event.
Poor 1.0
Pros: The bistro that was there although I did not eat there.
Cons: Upon arrival the receptionist discussed personal matters aboutt being pregnant for every birthday and she could not wait for this one because she isn't pregnant. I had to purchase Clorox spray because the bathroom was not clean and the room had a stinch
Okay 5.0
Pros: Location cost free internet well lit parking very nice towels
Cons: no free breakfast lamp shades were damaged side door keylock didn't work & was very difficult all of the time balcony door didn't close all the way & so could not be locked no bag in wastebasket no ice bucket bag & none at front desk
Okay 5.0
Cons: Having been a MARRIOTT Rewards member for 20 years I found the overall cleanliness of the hotel poor. The bathroom has months of crud in one corner - I am not making it up. Had our schedule not been so tight i would have demanded another room.
Excellent 8.2
Pros: Room was very comfortable, and the outdoor area nice.
Cons: The bistro & bar closes too early on weekend evenings! Seems like a small complaint, but after a lengthy flight it's nice to take a few moment to get a snack and relax. Even limited service until midnight would be great.
Okay 4.5
Pros: Good location and very good amount of parking
Cons: Room smelled, all carpets in 2nd floor were clearly not well maintained and room was noisy. When looking downstairs for refreshments, the cafeteria was little bit pricey. Room was not ready when I arrived.
Excellent 8.0
Pros: Clean and friendly.
Excellent 9.4
Pros: Decor, location, pool
Cons: Some loud Guest partying in the lobby and staff did nothing
Excellent 9.4
Pros: Location
Cons: All ok
Okay 4.5
Pros: Proximity too the airport
Cons: The room I was assigned hadn't been cleaned at all. There was dirty towels on the floor, one of the beds had been slept in, and the previous person's trash was still in the room. I ordered food at the kitchen and was told after my order was completed that a side wasn't available and a cheaper side was given to me without a discount on my meal.
Courtyard by Marriott Charlotte Airport North - Charlotte
Rated no. 11
7.6
Good 7.6
Based on 339 reviews
Details
Reviews

Cleanliness
7.0
Comfort
7.0
Facilities
6.2
Location
7.7
Overall
7.0
Overall 6.9 Good
Based on 499 reviews
Cleanliness
7.0
Comfort
7.0
Facilities
6.2
Location
7.7
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
6.5
Comfort
6.5
Location
7.6
Services
6.2
Staff
7.5
Cleanliness
6.0
Comfort
6.0
Facilities
4.8
Location
6.0
Overall
6.0
Cleanliness
9.3
Comfort
9.0
Facilities
8.6
Location
9.0
Overall
9.0
Cleanliness
7.1
Comfort
6.8
Location
7.7
Services
6.5
Staff
8.1
Cleanliness
7.5
Comfort
7.5
Facilities
6.0
Location
7.8
Overall
6.0
Cleanliness
7.0
Comfort
7.2
Facilities
5.5
Location
7.7
Overall
6.7
Cleanliness
6.6
Comfort
6.6
Location
7.5
Services
5.9
Staff
7.5

Poor 1.0
Cons: After I booked I went to the hotel/motel and the parking lot was block off yet still there was a few cars parked there. I called Econolodge and they said they were closed and not accepting reservations. This seems sketchy and lead me book a more expensive
Excellent 8.0
Pros: Close to everything
Mediocre 3.0
Pros: free shuttle service to/from airport
Cons: CC machine down, had to pay cash, asked for ATM machine was sent to gas station, although 10 min walk should have offered shuttle to take there for inconvenience of having to pay cash. Room no lights turned on by switch, had to turn on individually first for switch to work properly, dark outside going into dark room not comfortable, tp roller to small for wall brackets, which needed tightened, so TP would not stay on roller when used. Shuttle bus driver should offer to load luggage and help unload
Okay 5.0
Pros: everything was fine until time to go
Cons: There was no hot water at all and had to take a cold shower. I got the feeling this is an every morning event.
Mediocre 2.4
This place has to be one of th worst hotel's I've ever stayed at.
Good 6.0
Pros: Location
Cons: Old. Needed updating
Okay 4.0
Pros: Price and proximity to airport
Cons: Bathroom was gross. Boogers on the walls in the bathroom and main space. The computer system was down so we couldn’t check in. Key card system wasn’t working so we were given our room number on a piece of paper. The door to our room was just propped open. Check in took about 20 minutes at 1am which was not fun with 2 kids. Very few breakfast options.
Good 6.0
Pros: Beds were clean. Room ok.
Cons: No Sunday breakfast.
Excellent 10.0
Pros: Very clean
Excellent 8.0
Pros: Overall my stay was fine. I chose this room because I needed a refrigerator and microwave as I ate my meals there. The bed and shower were fine. Choices on the TV adequate.
Good 7.7
Pros: Very comfortable beds, Not much noise other than airplanes, which isn't bad either.
Cons: No fridge or microwave in my room but that wasn't a deal breaker for me.
Good 7.7
Pros: The fact that my children were able to be comfortable and play on the floor with out getting sick
Cons: The fact that I could not use my debit card that I reserved my room with and I had to put 100 Cash deposit
Excellent 9.7
Pros: Well worth the price. Small but clean.
Okay 4.8
Pros: Clean rooms. Maid staff was very pleasant and cheerful.
Cons: Front desk attendant was very rude and had an attitude when I asked questions. He left me waiting to check-in to help someone else who walked up after me.
Good 6.5
Pros: The staff is aces, the room was comfortable and clean and the bathroom was great. I loved the fact I was able to save $20 on cab fare by using the shuttle to go to the laundromat. I was very close giving a four star review with the reasons I didn't listed below.
Cons: The pool being closes by Labor Day Weekend was a royal bummer. The float in the toilet got stuck twice which resulted in an overflow.
Mediocre 2.8
Pros: I didn't like anything about it. It was the worst place I've ever stayed.
Cons: I didn't like the hotel period it was run down. It was as if the place was for drug dealers and hookers.
Okay 5.7
Pros: Quiet very friendly staff
Cons: Booked 2 rooms that were to have a refrigerator and microwave neither did they also only give 1 key per room which made it difficult to get into other room where children were also booked a smoking and they failed to inform us that all rooms were not smoking
Excellent 9.1
Pros: Older building but still clean. Friendly staff. Responsive heating/cooling unit. Spacious room for one nonsmoking king.
Cons: Most of the rooms have exterior doors. Ours on the third floor did not, which i liked. Great value for so little cost.
Mediocre 3.6
Cons: very dirty pathways, doorways, carpets, etc. room sheets were clean, but not much else….
Good 7.0
Pros: This hotel met my needs since my flight was cancelled. It's great just for one night to sleep. If you're looking for something extremely nice, this isn't the way to go. But for me, it was a good stay.
Econo Lodge Inn & Suites Airport - Charlotte
Rated no. 12
6.9
Good 6.9
Based on 499 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.5
Facilities
5.2
Food
6.5
Location
7.6
Overall 6.9 Good
Based on 1,606 reviews
Cleanliness
7.4
Comfort
7.5
Facilities
5.2
Food
6.5
Location
7.6
Cleanliness
6.0
Comfort
7.5
Facilities
7.5
Location
7.2
Overall
6.4
Cleanliness
4.8
Comfort
5.4
Facilities
5.1
Food
6.5
Location
6.3
Cleanliness
7.2
Comfort
7.2
Location
7.6
Services
6.8
Staff
7.8
Cleanliness
2.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
6.0
Comfort
5.6
Facilities
6.0
Location
6.5
Overall
6.1
Cleanliness
7.6
Comfort
7.6
Location
7.5
Overall
10.0
Services
7.3
Cleanliness
7.3
Comfort
7.4
Facilities
3.9
Location
7.3
Overall
3.9
Cleanliness
7.6
Comfort
7.6
Facilities
4.2
Location
7.8
Overall
5.1
Cleanliness
7.8
Comfort
7.7
Location
7.8
Services
7.5
Staff
7.9

Okay 5.0
Pros: the location
Cons: had to change room because the first room was dirty the towels is old needs to be change
Poor 1.0
Pros: Nothing about this hotel was good!
Cons: Rooms were advertised as clean, which they weren't. Breakfast was advertised but there wasn't any. One of the women who checked people in liked to talk on her phone instead of attending to the guests. Short on cleaning staff so rooms were not always cleaned according to a schedule. There were ants under the sink in my room, light bulb was out above the sink, part of a curtain was no longer hooked to the rod, and worst of all, there were roaches in the bathroom! I informed the hotel manager about the situation and he stated that they were having problems with the roaches. I checked out.
Okay 4.0
Pros: It was Is somewhat clean inside. And staff was courteous
Cons: The beds were rock hard and extremely uncomfortable. The alarms on the doors on the rooms went off throughout the building on and off all night. Coffee pots in rooms with no actual coffee. Coffee not prepared downstairs in mornings.
Poor 1.0
Pros: Close to airport for early flight
Cons: Stains on linens, filthy worn carpet, no cups in room, sink drain needed repair, hairs on pillow & in shower
Okay 4.0
Roaches and ants
Okay 5.0
Pros: The room was clean and the staff was friendly, there was shuttle service to the airport.
Cons: There was no mention on the website that there was no meal service in the morning. no internet
Okay 4.0
Pros: I like the room was clean and I like that some of the hostess was nice but the housekeeper did not give you extra towels or extra sheets and there's no food when it says that breakfast is no breakfast no food
Cons: The room the bed
Good 7.0
Pros: Convenient location for picking someone up at CLT. Room was quiet.
Cons: The bed was too hard. There was not breakfat
Good 6.0
Pros: The closeness to places to eat and the interstate.
Cons: The look and smell of the entrances. The lack of cable channel choices.
Poor 1.0
Pros: Close to the airport.
Cons: Dump. Waited 45 minutes for check-in and the clerk sold my room to someone else. I spent the night in the airport as a result.
Excellent 9.0
Pros: Close to the airport and had 24hr airport shuttle service. The staff although few, were excellent.
Cons: The area is run down and had some homeless people in the area. We didn¿t have breakfast available to us.
Poor 1.9
Roaches !!! Every where
Poor 1.9
This hotel was horrible, dirty infested with roaches, no towels , there was a huge sink hole on my bed, the carpet was filthy, they only issue one key per room, I should have checked out from the first horrible experience of getting our room key only to walk into that room that was occupied with a couple already sleeping in it at 7am but I have them the benefit of the dougt which I shouldn’t of. There was a dead animal in the hall way one day and a trapped cat other horrible 😞 there is a convenienace to the airport it is the only good thing of this place.
Good 6.0
Pros: Close Proximity to where I was going.
Cons: I didn't like the nasty carpet in the room, the tub was not as clean as it should have been, It said no smoking, but I smelled cigarette and marijuana smoke in the hotel. Please have Radisson Corporate office look into this.
Mediocre 3.0
Pros: Very close to Charlotte airport but does NOT look as nice as the pictures.
Cons: Not as clean as I would like it to be. A run down hotel. Did not look like the picture. Won¿t stay again.
Okay 5.0
Pros: Airport pickup
Cons: Not enough staff. Staff even said if the airport had not provided patrons, they would have had less than 10 rooms booked that night. Only a few amenities were available.
Poor 1.0
Pros: Next to airport
Cons: Check out early....very nasty
Good 6.0
Pros: location
Cons: dirty and rundown, "because of covid-19" did not serve breakfast. Really?
Mediocre 3.0
Pros: Tv
Cons: This country inn and suites was the worst one I have been to a little run down
Good 6.0
Pros: Proximity to Charlotte-DOUGLAS Airport
Cons: Not up to Country Inn & Suites normal standards of cleanliness and decor.
Good 7.0
Pros: Proximity to airport
Cons: This is not one of the brightest and best Country Inn and Suites I have stayed at. Some of the furnishings need to be replaced including my room's window blinds which had holes (looked like moths had got in there.)
Good 6.0
Pros: nothing great atleast their was transportation
Cons: bad location/nothing like the pictures
Mediocre 2.0
Pros: Not much. Front desk and cleaning staff were nice and polite. That¿s about it.
Cons: Key cards ¿expired¿ almost every day, locking you out of the hotel and room. Room was a disaster. Chair had ripped and stained upholstery. Bed cover had stains. Windows were clouded. Pool had multiple hair balls in it every day. No breakfast.
Excellent 10.0
Pros: Close to Charlotte airport. Shuttle service to/from airport. Public CAT stop & grocery store directly adjacent to hotel.
Cons: N/A
Mediocre 2.0
Pros: Not much to like about this hotel, the staff was the best part but the hotel was really run down so they did the best with what they had.
Cons: I chose this hotel based on the good star rating. But when we got to the property it was very run down and in a bad part of town. Not a good hotel for families. No breakfast at all either which is fine, but they should not advertise free breakfast.
Poor 1.0
Pros: The room was mostly clean.
Cons: Our hallway to the room constantly smelled like Pot. The hotel is in a horrible area and there were hoodlums hanging out in the parking lot at night drinking. My Son felt so un-safe that we left a night early.
Mediocre 2.0
Pros: The front desk actually was super helpful. Only highlight.
Cons: When I called for a shuttle, the shuttle driver didnt even look up my reservation or even ask for my name before dismissing me. Dirty, stained carpet. Fraying couch, stains everywhere. Poorly run.
Poor 1.0
Pros: leaving. However the beds were clean and comfortable.
Cons: plenty. info was given to your sister company when complaint was made.
Okay 5.0
Pros: It¿s near the airport
Cons: I only booked this specific hotel because it advertised airport shuttle. I had a very early flight, only to learn there was no working shuttle. The hotel looks old and not in a great looking neighborhood. Disappointed in this particular Country Inn.
Mediocre 3.0
Pros: The location
Cons: The fact that they do not clean the rooms like they should and after the housekeepers leave they do not have many clean rags, towels or blankets and sheets.
Poor 1.0
Pros: Very close to airport
Cons: Noise
Good 6.0
Pros: the front desk rep  was very friendly and professional.
Cons: Finding out that the shuttle (which was advertised on multiple websites and the initial phone tree) was not running.
Okay 4.0
Pros: It had a really great shower
Cons: It was filthy, esp the grounds and parking lot. There was no breakfast.
Poor 1.0
Pros: Nothing
Cons: This hotel is dirty and doesn¿t make you feel safe! Stains on the chair upholstery and top bed covers. Majority of parking is in the rear of building. Stayed only out of necessity!
Okay 4.0
Pros: Location
Cons: They charged me incorrectly for the deposit
Poor 1.0
Pros: Leaving!
Cons: The night front desk clerk was a jerk
Okay 4.0
Pros: Location
Cons: The staff charged me incorrectly for the deposit. Instead a 50 deposit, they charged 121 which includes the room that's already paid for through my booking
Poor 1.0
Pros: I want my money back. Checked in and left 3!hours later. People doing drugs in parking lot no video surveillance in parking lot. As I was leaving people where looking in my car. Hotel run down and surrounded by bad elements meaning people. I WANT MY MONEY
Cons: Everything I WANT MY MONEY BACK!!!!
Mediocre 2.0
Cons: The hotel smelled like pot. Kids running up and down hallway k ocki g on doors. No help at front counter. They played loud music In entrance . Parking lot was disgusting with garbage everywhere. Loud people couldn't sleep. Worst place ever.
Excellent 9.6
Clean, friendly staff, located in the perfect area to everything we needed. Pet friendly also.
Mediocre 2.0
Pros: -
Cons: Very poor experience with car parking. Hotel had a tow away zone right in front of reception. I parked the car at night and checked in hotel at the reception. No one informed us about the notorious tow away zone. Car was towed and I had to pay expenses
Mediocre 3.0
Cons: Bad Location, staff and cleanliness.
Good 6.0
Pros: The staff was very friendly and helpful.
Cons: I did not like that we had to request towels the very first night we got there. I One of the beds was made up with bloody sheets on them. It was three guests and only got enough towels for two.
Excellent 10.0
Pros: Convenient location near Airport.. Upyown and Bus
Cons: The parking lot surroundings had lots of trash... Guess people today do not pick up after themselves... I really wanted to volunteer and go around and pick up coffee cups..bags..food particles..wrappings..cans that were so noticeble thruout the parking..
Excellent 10.0
Pros: The rooms are quiet and peaceful. The previous night was spent at a competitors location similarly situated near the express way listening to traffic all night and grifters roaming around all night. A much better experience.
Cons: Due to covid-19 restrictions breakfast was not served. But the price is the same?
Poor 1.0
Pros: nothing
Cons: Its the worst hotel that ive ever seen, cockroaches, really dirty, stinks.
Good 6.0
Pros: All the employees were very polite and helpful.
Cons: I paid the rate charged but didn't receive all the amenities stated on website. Why wasnt the rate pro-rated based on not being able to get full services?
Excellent 10.0
Pros: Just love the stay it was so remarkable
Good 6.0
Pros: Lo centrico q está.(cerca de la 85) fácil acceso al aeropuerto.
Cons: Las facilidades externas no es lo que uno esperaba. Deben de colocar camaras para ver quienes entran y lo que pasa en el parking.
Excellent 10.0
Pros: Quiet, peaceful, serene. Very clean
Cons: I was a little upset that they canceled their shuttle service to & from the airport & breakfast as well. I understand covid concerns but take those amenities off your website and/or make it very clear they won't be provided. Should be a reduced rate.
Mediocre 3.0
Pros: Price. The male front seat clerk was very nice.
Cons: The female desk clerk, may manager was very rude and unfriendly. The hotel is in a very dangerous area. This time proved you get what you pay for. The beds were pretty worn out/sagging in the middle. Not expected for Radisson property. Not good experience
Okay 5.0
Pros: Refrigerator and microwave in the room.
Cons: Was not aware that 1) there was no breakfast 2) no shuttle 3) fitness center and 4) no pool services. Very disappointed.
Excellent 10.0
Pros: Clean
Cons: Covid no cookies
Excellent 8.0
Pros: Location
Cons: Room service trying to come in room 2hrs before it was time to checkout
Okay 4.8
Located under the fly path to the airport, this motel looks rundown and in need of some serious updates. Dowdy furniture and rug add to the depressing and outdated feeling. Find another stay.
Excellent 10.0
Pros: price and proximity
Cons: some of the guests but that's not your fault
Excellent 10.0
Pros: Cleanliness
Cons: Need a freezer in refrig
Poor 1.0
Pros: Close proximity to the airport.
Cons: They advertised that they offered a shuttle service. When we arrived, there was no airport shuttle service. They went on to explain that no one (other motels) offered it anymore. This was not true as we came to learn that Holiday Inn still offered it.
Good 6.0
Pros: Close to the airport.
Cons: Cleanliness
Okay 5.0
Pros: It was clean, beds were comfortable, good shower
Cons: There wasn’t any shuttle service and there wasn’t a free breakfast. Website needs updating. Desk staff wasn’t very accommodating.
Okay 5.0
Pros: The night front desk person was very friendly and helpful.
Cons: There was trash from a previous guest in my room. Also there were no cups for water or coffee in my room. No cups of any kind.
Excellent 10.0
Pros: This wasn’t a planned stay, our plane was delayed. But everything from the staff to the comfort made this amazing!
Okay 5.0
Cons: I was expecting the room to be like the room we purchased at country inn in VA. The room was nothing like the others that I have been in. That room was the worst country inn room I've been in. CD
Excellent 9.1
Cons: Breakfast earlier
Okay 5.0
Pros: Proximity to the airport
Cons: Was somewhat concerned about security of vehicle in the parking lot although it was well lit
Mediocre 3.1
Pros: The beds were comfortable.
Cons: Carpets were filthy. Air conditioner kept cutting off, so the room was hot, and the front of the unit kept falling off. There were stains on the furniture. There was a hole in the floor in front of our room's door (in hallway) with carpet over it. Bathroom door didn't lock. Hotel was in sketchy neighborhood and parking lot lighting was bad to non-existent.
Okay 4.0
the services was horrible. they offered me a suit but instead the gave me a king room which wasn't a enough space for my family. we bathroom are very small for a handicap person ( they said was accessible) ??? really you called that accessible, of course because you dont know nothing about it. only i can said the way the made the bathroom inst the great idea. the switch light is outside the bathroom behind the door which doesn't made not seem. NOT enough space for a wheel cheer
Okay 4.0
Pros: For a single person staying here one night it's not bad. But this isn't the best for a family or a couple enjoying a weekend trip to Syracuse area. I would never stay here again, I would spend more money for better quality next time.
Cons: Entering the room it had a funky smell. Although everything was clean it just looked old and outdated. The bed was so low to the ground I could step onto it from the floor. The curtains had holes in it so the light shined through the holes in the morning. There was hair all over the bathroom too.
Okay 4.5
Pros: Property in process of renovation. Some newer furniture and paint in room, but they left the old, stained carpets. WHY????? Appears the property is in transition to being a lower end 'holiday inn express" from a (ahem) "residential" hotel. Some of the more long term residents made themselves quite comfortable, taking over the pool, being loud in the hallways, leaving trash about the place etc. Management needs to decide which group they're catering to, but glad my family was only there one night. Described as non-smoking, but other guests were smoking-leaving cigarette butts in hallway, stinking the place up. Property could be better, but staff needs to work to enforce non-smoking, and noise policies so that a few guests don't ruin it for others.
Good 6.5
Pros: location to airport. very country like settting. good breakfast
Cons: the noise upstairs was very loud. had to call front desk twice for noise complaint. nothing was done about the noise.
Good 6.0
Pros: Very close to the airport. Tasty breakfast. Laundry in the building. Large laundromat and supermarket directly across the street. Standard room with two queen beds had a small refrigerator and microwave. rooms are surprisingly well noise insulated. Regularly forgot how close this hotel was to the airport until walking outside and having a plane fly directly overhead.
Cons: Housekeeper started banging on the door at 9am everyone morning to ask if I was leaving. Definitely not welcomed when you just got finished working at 2am and clearly have three more days on your reservation.
Okay 4.2
Pros: Breakfast, the cookies and the lemonade.
Cons: Furniture and carpet were stained. Their were ants in my room and from the response I received it wasn't the first time they had been informed of this issue.
Okay 4.0
Pros: Close to airport
Cons: Rooms and old and dirty looking
Good 6.0
Pros: We arrived at 2:00 am, saw the dirty room and asked for another room which was not available. However, staff came to clean the bathroon and brought clean bedsheets Breakfast was good.
Cons: Wrinkled bed sheets and beds were poorly made. Nedsheets and pillow cases had stains and hair on them. Bathroom floor was not clean (blood stains on the floor, hair around the toilet and on the floor)
Mediocre 3.1
Pros: The rooms will be nice when finished.
Cons: The place was being renovated. And the doors were not secure from the parking lot into the hotel. I did not feel comfortable with such easy access for anyone to walk right into the hotel from the back entrances. Tile work was not completed, paint on the walls was not completed.
Good 6.2
Pros: didnt inform pool was closed and doing work on building,bathrooms old and stained,all needs work
Cons: price
Okay 4.0
Pros: Desk staff gave me a room per request on second floor. Room quiet enough.
Cons: Curtain was for decoration only. Unable to close to shield out parking garage light outside window. A few table lamps did not work, one was not plugged in. No elevator to second floor.
Excellent 8.0
Pros: Great value. Pool. Better than average cont breakfast.
Cons: Some minor renovations ongoing. No elevator for 2nd floor.
Mediocre 2.5
Pros: Bed and TV in the room
Cons: Only one bed in room, we had three Adults!, drain in tub was plugged, pool was closed(YES, STILL CLOSED AND IT WAS ONLY IN THE 90'S!!) Absolutely no urgency to fix Anything! Black mold spot in hallway, water damaged on drywall in bathroom.
Okay 5.7
Pros: The price was good and breakfast was not bad.
Cons: Carpets old, bathrooms small, drain slow, no microwave or fridge.
Mediocre 3.4
Pros: Price
Cons: No frigging elevator! Slow internet!
Okay 4.0
Cons: Bad location of town. No early check-in allowed Staff was not all about pleasing the customer. I actually didn't even spend the night. Cancelled my reservation and stayed at the Hyatt. So worth it.
Good 6.5
Cons: It was ok...
Country Inn & Suites by Radisson, Charlotte I-85 - Charlotte
Rated no. 13
6.9
Good 6.9
Based on 1,606 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.4
Facilities
4.5
Location
7.7
Overall
5.1
Overall 6.6 Good
Based on 292 reviews
Cleanliness
7.5
Comfort
7.4
Facilities
4.5
Location
7.7
Overall
5.1
Cleanliness
2.6
Comfort
2.0
Facilities
2.0
Location
5.3
Overall
3.6
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
7.9
Comfort
7.9
Location
8.1
Services
7.7
Staff
8.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.5
Overall
4.2
Cleanliness
7.7
Comfort
7.5
Location
7.6
Overall
8.0
Services
7.3
Cleanliness
6.8
Comfort
6.6
Facilities
2.0
Location
6.9
Overall
2.0
Cleanliness
7.5
Comfort
7.6
Facilities
5.5
Location
7.9
Overall
5.6
Cleanliness
8.1
Comfort
8.4
Location
8.2
Services
7.9
Staff
8.4

Good 6.0
Pros: Had airport shuttle and clean room
Cons: No breakfast available and small room
Poor 1.0
Pros: No breakfast, my room was a disaster!!! Bed was low @ tha head & high @ foot like I was going into space!!! Back IA hurting, neva got comfortable @ all
Cons: My Bed!!!
Okay 5.0
Cons: I didn't like the fact that the bed did not look made up, shower was not clean, I was accommodated with another room, which looked slightly better then the one I originally had.
Excellent 9.0
Pros: I was passing through and needed to stop for the night. I love the fact that I reserved a non-smoking room and received one. The room was nice and fresh and the bed was very comfortable.
Cons: N/A
Poor 1.0
Pros: The breakfast was okay
Cons: I did like the simple fact that when I checked into my room that I had hair all in the bathroom under the shower wall in the tub on the floor on the toilet in the sink I go to my bed and there was here all my quilt I pulled back the sheets and there's hair all in my bed that told me right there that those housekeepers did not change those sheets on that bed they remade that bed again like like there was nothing else to change the sheets with I am very disappointed I really want my money back the manager or the owner was so freaking rude and nasty to people
Poor 1.0
Pros: Nothing
Cons: Super dirty and nosey couldn¿t sleep
Excellent 10.0
Pros: We had a renovated room that was very clean.
Cons: Possible renovation of dining area so there was no continental breakfast or coffee.
Good 7.0
Pros: The room was cozy and location.
Cons: The first room I got was dirty, the pillows was by the window with no pillow cases and I picked up the remote to turn on the TV the one battery fell out. Also the room smelled of alot of smoke and the hallways. The staff lady was nice enough to change my room which turned out much better.
Excellent 10.0
Pros: Clean and accommodating
Good 7.0
Pros: The hotel was relatively easy to find from the Charlotte airport. It was a bit confusing about the shuttle, online they said they had it, in person they said they didn’t (covid). We had a rental car so it didn’t really matter.
Cons: There was a used towel on top of our bathroom cabinet that was presumably left after the room was cleaned. The rest of the room was decent.
Excellent 10.0
Pros: It was clean and very cute! I really enjoyed my stay.
Cons: I liked everything.
Okay 5.0
Pros: It's just fair in all
Cons: I was charged without using the hotel and this is very wrong. I have to pay to rebook for another room and still got charged again.
Good 7.6
Good value for the money. Beds comfy and rooms clean. No frills at all
Okay 5.2
The hotel itself wasn’t terrible. My issue was the that Tv’s don’t have hdmi hook ups. My son is 13 and takes his PS4 when we travel so that’s important to me. And it’s 2021, what tv doesn’t have an hdmi port?
Poor 1.0
Pros: The only Pro... Distance from the airport.... thats it & that is all..... Not enough Characters to lost the Cons.... so I kept it short & sweet
Cons: The 6 foot 4 desk clerk .... yes she made her height known.... from the beginning over the phone she was disrespectful.... I even heard her over the phone be rude to other guest..... her whole entire vibe is why I will never return to that location...
Excellent 8.0
Hotel was pretty clean...location was good. Didn't sleep worth poo because of the LOUD air conditioner that clicked on and off ALL NIGHT LONG. Bring ear plugs if you choose this hotel.
Excellent 10.0
Pros: It was very close to the airport and it had shuttle service
Cons: No
Excellent 10.0
Pros: Very clean and great staff
Cons: no, it was perfect for my situtation
Excellent 9.0
Pros: The “micro” concept
Poor 1.0
Pros: Cleaning staff was excellent. Very polite and nice
Cons: Disgusting in every other sense
Good 6.0
Pros: Clean,
Cons: No one told us about the construction, no breakfast. There was no replacement. Front desk didn't care.
Mediocre 2.0
Pros: Location
Cons: The fact it's under construction, the lobby was a mess and not usable. The parking lot had construction packing materials all over the place.
Mediocre 3.2
Staff is not kind and helpful. The place is noisy and dirty. When I made my reservation they didn't warning me that fitness and breakfast were closed.
Mediocre 3.0
Pros: Location near airport.
Cons: Found an earwig in the bathroom, the shower water never got warmer than below room temperature. the sink water was warmer. Also didn’t appreciate no heads up that this hotel asks for a $100 deposit fee that they can keep if traces of smoki
Okay 4.0
Pros: easy to find. staff was friendly
Cons: tv had greasy finger prints all over it. pillows were extremely lumpy. construction materials were all over the place as they were doing upgrades
Mediocre 3.0
Cons: Cleanliness. Noisy neighbors
Okay 5.0
Pros: My room was renovated.
Cons: They are renovating and pretty messy. They need someehere for people to sit outside. The toilets dont flush well.
Good 7.0
Pros: Closeness to airport, room was clean
Cons: Smoke doctor was on shelf below phone, airconditioner cover fell off when touched, refrigerator door was painted and mold was on the insulation
Poor 1.0
Pros: Leaving
Cons: The girl who was at the desk for checkout the next morning was rude and had an attitude. Didn’t greet or acknowledge the fact that I was even there until I said something to her
Okay 4.0
Pros: Nothing
Okay 5.0
Pros: They had covid protective plastic up
Cons: Needs maintenance
Poor 1.0
Pros: Nothing at all.
Cons: Advertised as having a hotel shuttle, but not running during COVID-19. Advertising as having breakfast. Not at the time due to COVID-19. It was also advertised on their street sign as having both of this included.
Okay 5.0
Pros: Nothing
Okay 4.0
Pros: The location was convenient.
Cons: Was not told in advance about the remodel. The bed was really old and uncomfortable.
Excellent 8.0
Pros: It was very clean.
Cons: Loud guest. May need security outside
Poor 1.0
Pros: Absolutely NOTHING. We had to request a second room because of smoking in the room, bedspreads all had burn holes in them. 2nd room wasn’t much better, there were stains and dirt everywhere. Looked like a 2 way mirror as a headboard. Tub was clogge
Cons: This was the most awful hotel I have ever stayed in. People smoking in the non smoking hotel. We had not had supper, Dominos & Pizza Hut refused delivering to this location after dark. Arguing, screaming, running & people beating on door all night.
Mediocre 2.2
Pros: Nice on the outside- inside the rooms are what you'd find in a motel. Rust water stains down the walls and bathroom from water damage past. Old furniture, beds are so soft that they fold and lean with just one person. Carpets dirty,bathroom tile dirty. Changed rooms-same thing.Not breakfast, just muffins and bagels coffee, apple juice and filter water.
Cons: Clean and sanitary would have been great. Never again.
Excellent 8.5
Pros: Airport shuttle when I was stranded near the airport.
Mediocre 3.0
Pros: Location proximity to the airport.
Cons: It was very loud and there was some sketchy activity going on through the night. There was not enough staff to run the hotel with guests staying there. We had to wait a very long time to get any supplies because of this.
Excellent 8.0
Pros: Close to my family
Cons: Shower curtains were dirty with visual stains when I hopped in the shower. Gross so I jumped out
Poor 1.0
Pros: It was available
Cons: My card was charged multiple times in error with no resolution to date.
Okay 4.0
Pros: The front desk was courteous. It wasn’t far from airport.
Cons: It felt like a cheap motel stay rather than a hotel stay. It wasn’t appealing. They need to remodel the rooms. Breakfast wasn’t good.
Excellent 10.0
Pros: convenience to airport
Mediocre 3.0
Cons: It says that it has an exercise or fitness room online, but does not have anything of the sort. Nor a pool.
Excellent 10.0
Pros: The hotel is 6 minutes away from the airport. They have shuffle service, they were very kind to explain and help! The price was cheap!
Cons: It would be nice to have a bottle of water as a courtesy,
Okay 4.0
Pros: Let us set bags behind front desk while we went and got dinner as the prepared our room.
Cons: No hot coffee in the morning
Okay 4.0
Pros: The location was great.
Cons: A lot of shady guests there, the hallways smelled of marijuana.
Excellent 10.0
Pros: Very friendly staff
Good 7.7
Pros: It was cheap and the rooms were definitely adequate.
Cons: The bedding was uncomfortable and the breakfast was underwhelming.
Okay 4.0
Pros: Breakfast
Cons: Not. Clean room had hole in the wall above the bed the TV did not work
Mediocre 3.7
Pros: The location was close to airport
Cons: Shuttle was not labeled with hotel name, desk clerk was rude when calling
Good 7.4
Pros: Updated TVs
Cons: Stronger Breakfast Smokey Smell No Printer No Exercise Room Cigarette burns in bedding Inattentive Staff
Okay 4.8
Cons: The rooms are so small. Front lobby looks more like a crack house. Worn out sofas that I would not want to sit on in fear of bugs. Front desk spent more time on the phone then he did in checking me in. Gave me the room key and never said thank you or enjoy your stay. I took the key and said thank you to him. Al I heard was crickets from him.
Good 6.0
Pros: Phone was flashing constantly, cord was detached and broken. Breakfast was below average, cheap powdered cream for coffee, poor selection.
Cons: Noise from other guests. Poor breakfast,
Good 6.0
Cons: The check in girl was friendly. The room was well used and in poor shape. The refrigerator door would not stay closed. The bed was so worn out my wife and I kept sinking into the black hole in the middle. Made for a very uncomfortable sleep.
Mediocre 2.0
Pros: Nothing at all. I went to the airport, sleeping in s chair at the airport was better than this place. It was horrible. I think it's funny they have a rewards program, I really doubt anyone uses this chain twice.
Cons: Upon arriving, I bothered the front desk girl, I blocked her view of the television. The entire time checking in, she didn't speak to me or get up from her chair. The room was gross. By the desk, there was food on the wall from the previous guest, nobody cleaned up. The AC unit was too old and loud to have on while I watched tv or spoke on the telephone. Parts of the AC were laying on the floor. Menus and literature were soaking in the standing liquid that was in the desk. The toilet was not bolted to the floor, and rocked back and forth, you could hear water sloshing around, horrible odor in the bathroom. I would guess the seal is broken and that's raw sewer fumes. The shower was filthy and had been patched with something. I decided to not shower, I am sure I was cleaner than the shower. There were to soap or shampoo in the room either, and I didn't feel like asking Miss Personality at the front desk. There were pubic hairs on the bedspread and pillow case. So gross. I just went back to the airport, I wanted to sleep in a cleaner chair in a public airport terminal rather than try to rest at Microtel. On a positive note, the late shift girl there greeted me. That was the only positive thing I can say. If you are looking for a terrifying ride with a grumpy shuttle bus driver, this is your place.
Mediocre 2.0
Pros: Located near interstate.
Cons: The staff was extremely inattentive & rude. The front desk attendants acted as though it was a huge burden to even greet guests. When they had to interact with guests the staff instantly got attitudes and acted like the guests were an interruption to their day. Even for simple tasks such as checking in or out. The significantly smaller room than pictured was less than mediocre, at best. There was an unbelieveable amount of cigarettes burns on the furniture and the bedding. Only 2 electrical outlets worked in the entire room. The TV & the alarm clock was broken. The sheets on the bed were dingy & stained. The lock on the door was barely attached anymore. The floors were disgusting, as was the bathroom shower The wall trimming was completely detached from the walls in the bedroom and bathroom. Lastly, in the hallways of the floor I stayed on there was a very loud and a very public domestic dispute that occurred. And not one single hotel official came to check on the incident! There were literal screams for Help throughout the hallways. The staff was definitely informed & yet, they did nothing. The absolute worst hotel experience of my life!!
Mediocre 2.8
Pros: I liked that there was NOT A FLOOD or that we had ELECTRICITY. That's about it
Cons: The place smelled of smoke and other foul odors. The whole place. It was in a bad area of town. Beds were uncomfortable. Bathroom was old and hard to use. Would Never stay here again
Excellent 8.5
Pros: I really liked how close it was to the airport and other food locations. The staff was unbelievably accommodating, specifically the shuttle driver Tim and the desk clerk Karol! They helped me find a delicious bbq place while i was laid over. Even offered to drive me there if there were not airport pickups, unfortunately there was. It's not the nicest hotel but it has 3 perks. AC worked well, water pressure was great, and it was close to the hotel with a free shuttle.
Cons: The facilities were not very well maintained. Lots of scuff marks on the paint and general wear and tare was evident everywhere.
Okay 4.0
Pros: Location to the airport
Cons: Very old building in need of much repair and renovation. Seems more like an apartment building with people staying long term. 3 TV channels, lumpy bed, poor a/c and a dirty bath tub. 2 Police cars were outside on two different occasions just a mess simply a mess......never again will I stay here.
Mediocre 2.0
Pros: Rooms were dirty. Hotel was hot and smelled like smoke. Sheets had holes in them and were thin and dingy. Sink was clogged and over flooded onto bathroom floor. Rooms were TINY not at all how they appeared in the pictures online.
Cons: I didn't like ANYTHING about this hotel.
Mediocre 2.0
Pros: Liked nothing
Cons: Had to change 3 rooms to get a semi acceptable room. First room had broken painting on the floor, the phone didn't work, the AC/heat unit didn't work. The second room curtains didn't close, the floor carpet was partially ripped out. The third room had paint peeling from the walls, but I was tired to move again. Didn't have hot water in the morning. When I complained about all of this, they not only didn't apologize, they accused me of lying to get a refund. This hotel shouldn't be in business.
Okay 4.5
Cons: Hotel in shambles
Mediocre 2.5
Pros: The staff was nice, they noted our shuttle time and called us to make sure we were coming down as the shuttles leave for the airport only on the hour.
Cons: The room and furnishings were very old and worn. We could hear our neighbors tv clearly and I could hear other guests throughout the night. I did not feel comfortable in the room and it did not seem clean. There was a cigarette hole in the comforter, the shower drain backed up, and there were stains on the window seat cushion. We would not recommend this hotel, and the star rating we saw in kayak was highly misleading.
Mediocre 2.0
Pros: Nothing to like. 3 stars rating was a fraudulent rating.
Cons: Dirty, small, dated, just don't go there. And please stop calling it a 3 star hotel. It's disingenuous.
Mediocre 2.5
Pros: Honestly...nothing.
Cons: Way too small and the pics did not match the what the rooms looked like. Blood on the sheets. The hotel was definitely over priced for what it was and I felt it was false advertising. The staff albeit friendly was really in their own world. The bed was bowed in the center making it very uncomfortable to sleep. Honestly if I could ask for a refund I would.
Microtel Inn By Wyndham Charlotte Airport - Charlotte
Rated no. 14
6.6
Good 6.6
Based on 292 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.6
Facilities
5.0
Food
6.5
Location
7.4
Overall 6.1 Good
Based on 731 reviews
Cleanliness
6.4
Comfort
6.6
Facilities
5.0
Food
6.5
Location
7.4
Cleanliness
4.0
Comfort
2.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
6.2
Comfort
6.7
Location
7.3
Services
5.9
Staff
7.0
Cleanliness
6.5
Comfort
6.4
Facilities
6.4
Food
6.5
Location
7.1
Cleanliness
6.2
Comfort
6.4
Location
7.4
Services
5.7
Staff
7.1
Cleanliness
6.1
Comfort
6.3
Facilities
6.6
Location
7.3
Overall
6.6
Cleanliness
6.5
Comfort
6.7
Facilities
4.2
Location
7.6
Overall
4.9
Cleanliness
6.1
Comfort
6.3
Location
7.3
Services
5.7
Staff
6.8

Okay 5.0
Pros: The desk clerk gave us a room so smokey and dingy I had to go back and change rooms. In the new room the bed was good. The TV was good. No shampoo no soap but I did get some from the front desk
Good 7.0
Pros: I like the location cuz it's right next to 85
Cons: The vending machines take your money
Poor 1.0
Cons: Bathroom doorknob fell apart when opening the door. Hairs in bathtub. No hot water. No blankets available. Breakfast available was shown in description, but no breakfast.
Mediocre 3.0
Pros: I use too love staying here it was a good value not perfect but good . it was sad this time staff was horrible they were blaming eachother for everything. there were burnt cigarettes in my ice holder . no towels and I asked for another room and they said to bad we won’t charge you. I’m from out of town what was I suppose to do. everything was dirty outside everything was ruin down it looks abandoned. I enjoyed Charlotte but never again.
Cons: Nothing!!!!!
Good 7.0
Pros: How close it was to the airport.
Cons: Bathroom was outdated and worn out.
Excellent 8.0
Pros: Clean sheets and clean bathroom
Cons: No complaints
Mediocre 3.0
Pros: It was close to the airport
Cons: Hotel sheets add stains, hole in wall, hinge on door broke like the door had been kicked in at one point, floor dirty.
Mediocre 2.0
Pros: Staff were lovely.
Cons: The room smelled, the bed was uncomfortable, the walls of the bathroom were gross, and the lights were very dim. And the free shuttle is extremely limited. It requires a call to get it to pick up from the airport, which is worthless to those who live overseas and don't have phone service in the US.
Okay 4.0
Pros: not a ly
Cons: no breakfast service no extra blankets no coffee in room, coffee pot at check-in was empty parking inconvenience, had to park 32 rooms away
Poor 1.0
Pros: Nothing
Cons: The rooms were extremely nasty. The tubs had hair in them. The mats was nasty and had black mold on them. There was excretions on the walls and doors. The windows were so dirty you could not see anything. Very noisy (airplanes & music). Don't book
Poor 1.0
Cons: It was dirty, reeked cigarette smoke, and they double charged me. I had to go another hotel as well because it was so gross.
Poor 1.0
Cons: Dirty, smelly, old/worn, uncomfortable
Poor 1.0
Pros: n/a
Cons: Car was there that looked like someone took a sledgehammer to it. Rooms were filthy. Had a stranger try to find out what room I was in.
Poor 1.0
Pros: Nothing
Cons: The room was very nasty. I would not recommend this hotel for anyone. There were bed bugs in the bed, the sheets were dirty, the mirror was dirty, the door lock was broken, the bedskirt had food stains on it. The tub was dirty and the toilet made noises
Okay 4.0
Pros: close to airport
Cons: I tried to use their shuttle service, but they had there phone on silent. Even the Wyndham toll free line could not get them to answer for the shuttle. I ended up taking a $20 cab ride to the motel. The clerk had no explanation why she did not answer.
Mediocre 3.0
Pros: Dirtiest nastiest room I have ever stayed in. Didn¿t see any bedbugs so I decided to stay.
Cons: Filthy.
Poor 1.0
Pros: Proximity to the airport
Cons: All parts of the room are held together with duct tape¿even the remote control for the tv that wasn¿t working. There were ants crawling all over the air conditioning unit. Linens on the bed were clean, but the place itself was creepy. NOT a Wyndha
Excellent 10.0
Great for a quick trip
Poor 1.0
Cons: It was filthy and we did not stay. No shuttles service as advertised. Do not continue to recommend this hotel
Mediocre 2.0
Pros: Location to highway
Cons: Reservation was for 2 queen beds. Hotel only had full beds. 1 pillow per bed, room not clean and smelled like smoke. Website advertised breakfast but there was none.
Poor 1.0
Pros: Nothing
Cons: Location, smell, it was gross
Okay 4.0
Pros: It was very close to the airport
Cons: The look in person
Poor 1.0
Pros: Nothing
Cons: All rooms stinks. No cleanliness. Smoking smells everywhere. It was very unpleasant stay. Had sleepless night. Not a family friendly place
Mediocre 2.0
We arrived at the hotel and we waited 30 minutes to check in. We were finally checked in and we went explore Charlotte. When we got back I realized I left the key in my room. I went to the front desk to get a new key and they wanted to charge me 5 dollars for an extra key. Ok not a problem. Instead of charging me she offered to go unlock my door which was nice, but then proceeded to tell me not to forget it inside the room next time like I did it intentionally the first time. We had snacks because we were there for 3 nights. We woke up the next morning to our snacks being nibble on by something. That night we heard something all night we turned the light on and woke up to a mouse in our garbage. Also you have to walk around people sitting next to your room or asking you for money or a cigarette every time you walk out of your room. I would definitely not recommend this place. It was the worst experience I have ever had staying somewhere.
Okay 4.8
Cons: The shuttle driver was a little overwhelming and the front desk lady tried to charge me too much and my third party declined
Mediocre 3.0
Pros: Nice staff.
Cons: The room smelled like smoke. My clothes stunk the next day like smoke. Don’t save money with this place, spend a little extra and go somewhere else. Shuttle service was scheduled and guy never showed, answered the the door, or his phone. Manager dr
Mediocre 3.0
Pros: Close to airport
Cons: Then room was not clean, smelly
Excellent 8.0
Pros: Surprisingly well kept.
Cons: Desk clerk barely passable. Very difficult to find the entrance. Needs a lighted sign.
Excellent 9.0
Pros: Close to airport. Very friendly shuttle driver Clinton. Ignore the bad reviews they must be fake. Room was clean comfy and secure. Pleasant desk clerk .. delish recommendation for delivery dinner. No hassles at all
Cons: Wish there was an indoor pool. Breakfast a liitle bleak but did have coffee in my room and oatmeal in bkfst room so life was good But for the price NO Complaints
Excellent 10.0
Pros: I can't narrow it down to any one particular thing. Everything was excellent. Everything exceeded my expectations. Room,location,service,staff everything was perfect.
Cons: This hotel was perfect.
Excellent 8.0
Pros: It was clean and comfortable.
Cons: It was a little too close to the airport. Until about 9:30 pm we could hear airliners fly over low.
Okay 5.4
Pros: Breakfast was finished by the time I went there. I could only drink juice
Cons: Cleanliness. The rooms smelled musty
Okay 4.0
Cons: I was double charged Pool was was never opened aperently was never opened at all.
Mediocre 3.0
Pros: The room was decent
Cons: The staff was rude. There wasn't much for breakfast and there were roaches
Excellent 8.0
Pros: Location and size of the rooms.
Cons: No elevator and breakfast menu was below average compare to other hotels I have stayed in that belong to the same category, I know it’s hard to install the elevator now after the fact but they should at least mention it on their page.
Good 7.0
Pros: Super-close to the airport, which was my main consideration. Nothing fancy, but adequate accommodations.
Cons: Shuttle runs to airport only once an hour, on the hour. So to make my flight I had to leave at 6:00 instead of 6:30 AM, which meant I missed the included breakfast. :-(
Mediocre 3.0
Pros: Location to CLT
Cons: Staff assigned us a room that was already occupied. We walked in on occupants of the room. The air conditioner in our new room had a ‘broken’ down button and we were unable to cool the room below 78 degrees all night long.
Excellent 10.0
Pros: Very close to airport and close to restaurants.
Cons: Could have been a little cleaner
Mediocre 2.8
Pros: Close to airport
Cons: Cockroaches! One was over 2 inches long! I informed the desk person the morning after the 1st night (I had booked a 2 night stay); after stating he was the manager, he told me it was a "water bug". But, because I had video, he simply said bugs get in to the units and the exterminators can't keep them out; there was nothing he could do. He would not issue a refund. I stayed elsewhere for my second night and cleaned, washed, disinfected all my belongings. Disgusting and very disappointing. Buyer beware.
Excellent 8.5
Cons: No pool.
Excellent 8.2
Cons: No pool
Excellent 8.6
good for one night stay to wait for our flight the next day.
Okay 5.1
Pros: Close to airport
Cons: Cigarette burns not the blankets Lock broken on the door Towel rack busted, hanging crooked by one screw Worn out old towels need replacing
Mediocre 2.0
Pros: Room area was clean, lots of pillows
Cons: Walls were so thin I heard the people next door having sex, I’m glad I didn’t have any kids with me. Later I heard them snoring all night. Bathroom area was very dirty, toilet paper was seriously like 400 grit sandpaper, it was obvious they quickly tried to fix the shower and so the water either came hot boiling hot or ice cold
Excellent 8.0
Pros: This was a great place to stop and rest before a long travel. The room was super clean and the beds were unbelievably comfortable. The employees were very friendly and did their best to make sure we felt welcome and comfortable in our room. They were awesome for letting us have a late check out since our flight was later in the evening and the shuttle service was excellent. We will definitely stay again.
Mediocre 2.0
Cons: I did not stay there because I was looking for an emergency overnight stay LAST weekend when my plane was unexpectedly routed to North Carolina. I was not goong to be there tbis weekend. I tried to cancel my booking 5 minutes later when I noticed the error, but no one got back to me.
Mediocre 3.4
Pros: Cheap price
Cons: Didn't feel clean Odd staff Cigarette burns Not safe
Mediocre 2.8
Pros: ONLY THING GOOD WAS THE NEW MATTRESS VERY COMFORTABLE BUT REST IS A DUMP!! NOT WORTH THE MONEY AT ALL $80+ RIDICULOUS STAY AT MARRIOTT NEXT TIME!!
Good 7.7
Pros: I needed a hotel for two nights and didn't have two to three hundred to spend on it, and this hotel was perfectly adequate for the price I paid--about half of what other wedding-goers paid for their rooms. Also, getting the room with two double beds allowed us to split the cost with others and save even more having this adequate stay. I did not feel unsafe or scared while staying there.
Cons: Well, if I'm going to complain about a hotel that was--keep in mind--only $60 a night, there was a little lime buildup in the shower, the beds were hard, and the fridge was cooler-than-room-temperature but I don't know that I would trust it for perishables or medicine like insulin.
Okay 4.5
Pros: The best part was having a roof over my head. That was it
Cons: The "non-smoking" room smelt like a cigarette had just been lit. The comferter had cigarette burns in the cover. Bathroom was rusty and only came with 1 towel
Okay 4.5
Pros: Close to airport, bed comfortable
Cons: The room is old, needs updating, needs to be cleaned better
Excellent 8.5
Pros: Room was unexpectedly awesome!
Cons: just needs some tlc on the outside and the breakfast could be a lot better. Fix the pool too. Outside leaves a lot to be desired and is dirty. But the rooms were super nice.
Okay 4.5
Pros: The keys to the room use close proximity detection, so you can keep them in your wallet and just wave that by the door. Has walls and Roof.
Cons: Most of the outlets in our room did not work. Even the fridge wasn't running when we first got there because the plug wouldn't properly stay seated in the wall. The hair dryer wouldn't work unless you were putting pressure on the plug. And forget trying to charge your phones, computers, tablets, etc. This hotel is very close to the airport. This wasn't a huge issue for me, but the Ms. wasn't too thrilled about it. I found the departures and arrivals of passenger planes quite soothing. HOWEVER, there was one point when what sounded like an F-16 fighter took off. That was very, very loud, and is almost guaranteed to alarm the women and children in your party.
Mediocre 2.8
Cons: There were cockroaches in the room. Disgusting.
Days Inn by Wyndham Charlotte Airport North - Charlotte
Rated no. 15
6.1
Good 6.1
Based on 731 reviews
Details
Reviews

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