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Hotels near Concord Regional airport

Hotels near Concord Regional airport

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Concord Regional (USA) - Concord, NC, United States
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Best hotels near Concord Regional airport

Cleanliness
9.7
Comfort
9.7
Facilities
10.0
Location
9.7
Overall
10.0
Overall 9.5 Excellent
Based on 297 reviews
Cleanliness
9.7
Comfort
9.7
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
8.0
Cleanliness
9.7
Comfort
9.6
Location
9.6
Services
9.7
Staff
9.7
Cleanliness
9.9
Comfort
9.8
Location
9.8
Services
9.8
Staff
9.8
Cleanliness
9.6
Comfort
9.6
Location
9.8
Services
9.7
Staff
9.8
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.0

Excellent 9.0
Pros: Good and very professional. With the COVID still on the rise. They went above and beyond to secure the safety of their guests in all one could expect
Cons: Nothing, every thing was to our satisfaction
Excellent 10.0
Pros: very clean and spacious room!
Excellent 10.0
Pros: The hotel was very clean and many sanitation stations around.
Cons: Nothing, everything was very wel laid out!
Excellent 10.0
Pros: Very nice new facility with great amenities. Very comfortable rooms. Will stay again.
Excellent 10.0
Pros: This hotel is the best we’ve ever stayed out. Stayed here a few times now and they never disappoint. The rooms are spotless, beds are so comfortable, the staff are so friendly and helpful, the breakfast is delicious, I would never stay anywhere else!
Excellent 10.0
Pros: Nice location, decor, room size and cleanliness. Ample free parking and the complimentary breakfast. Excellent and friendly staff.
Cons: None, completely satisfied.
Excellent 10.0
Pros: Staff extremely attentative. Hotel and grounds immaculate. Covid protocol top- notch!
Cons: No!
Excellent 10.0
Pros: Very clean and very friendly staff
Cons: Nope
Okay 5.0
Pros: Staff was friendly and accommodating
Cons: Furniture was dated, walls and curtains were stained.
Excellent 9.6
We enjoyed our stay. Room was clean, spacious, comfy beds. We were overall happy with the hotel. However, the complimentary food options were poor quality. So we didnt really get to save money on meals because we ended up having to eat out instead.
Excellent 9.0
Pros: Clean comfortable room, Friendly Staff and great location.
Excellent 10.0
Pros: Free beers
Cons: No
Excellent 8.0
Cons: The one staff in the kitchen, she was Rude
Excellent 10.0
Pros: Friendliness of staff as well as helpful. Very clean. Would stay here again and recommend to everyone.
Cons: No
Excellent 10.0
Pros: Free breakfast & special Manager's Meal the night before Thanksgiving With 2 free beverages was a pleasant surprise. Will definitely stay there again in the near future.
Cons: No
Excellent 10.0
Pros: Very clean, large room
Cons: No
Excellent 9.0
Pros: Large room with comfortable bedding. Kitchen with appliances. Very convenient to everything near Concord. Sunday waffles, eggs and bacon were not good and cold. Need to get better on that. Hot oatmeal would also be a nice option.
Cons: Shower head in room 103 is so tall. There needs to be some extension. I stood on a stool to change the setting which was on full/hard. This shower head was around 6'6" or an inch taller. I am 5'2". A regular sized drip coffee maker would be nice.
Good 7.0
Pros: The room was very clean. Guest services was polite, extremely helpful, and accommodating.
Cons: #1 - Due to COVID-19, beakfast was served, but we were given child size portions; and no more. Very dissatisfying. #2 - The basketball court's modular-snap flooring causes dribbling to be heard through the window and walls of your room (I was on FL 5).
Excellent 10.0
Pros: The staff was very friendly. The room was awesome and clean. The breakfast was amazing and the dining area was clean. Customer service and cleanliness go a long way with me. I would definitely recommend and stay again!
Homewood Suites by Hilton Concord Charlotte - Concord
Rated no. 1
9.5
Excellent 9.5
Based on 297 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.1
Facilities
9.3
Food
10.0
Location
9.4
Overall 8.9 Excellent
Based on 377 reviews
Cleanliness
9.3
Comfort
9.1
Facilities
9.3
Food
10.0
Location
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.3
Services
9.0
Staff
9.3
Cleanliness
10.0
Facilities
10.0
Food
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.5
Services
9.2
Staff
9.3
Cleanliness
9.5
Comfort
9.5
Location
9.4
Services
9.2
Staff
9.4
Cleanliness
9.5
Comfort
9.2
Facilities
8.0
Location
9.5
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.0
Staff
8.8

Excellent 10.0
Pros: Location was great. Pool was good.
Cons: NA
Excellent 10.0
Pros: Everything
Cons: N/a
Okay 5.0
Pros: The facilities were clean. The gym and pool areas were nice.
Cons: I was charged more for the room than booking.com showed as the total. When I spoke to the front desk about it she told me it was an incidental charge and it would be returned to me in a few days. I explained that the receipt she gave me showed a higher rate before the incidental charge. I was then told to take it up with booking.com or call back on Monday to speak to a manager because she couldn't do anything about it.
Good 6.0
Pros: staff was great, friendly and helpful. accommodating. even made plain pasta for our kids while being understaffed.
Cons: bathroom was dirty with hair and brown stuff in tub. one bed had crumbs under the covers and stains on the sheets. also as we were arriving just before seven they called to make sure we were coming. was unaware that we needed to arrive prior to a certain time. lastly even though room rate included breakfast - and we verified at front desk we were still told by wait staff we would be charged and they are doing things differently now. my card has a pending charge for breakfast and also a separate charge for another nights room rate. when checking out asked to see any charges was told there were none and it would be given back to me.
Excellent 8.0
Pros: Everyone was very nice.
Cons: The shower drain was a bit backed up.
Excellent 10.0
Pros: Indoor pool was a bit small, but very enjoyable. Loved the hot tub. The exercise room was great, too. Overall, the hotel felt comfortable, clean, and spacious. Staff was very friendly and helpful.
Excellent 10.0
Pros: The hotel had a robust cleaning protocols. Cleanest hotel I ever stayed in.
Excellent 10.0
Pros: The room was so Big!!! The bed was so comfortable too. You can tell they took every precaution to clean from the sticker on the door to the remote control.
Cons: Wished we could have stayed longer
Excellent 8.8
Pros: The staff at this hotel does make a long business stay very pleasant. From the morning breakfast staff, to the front desk, to the folks in the bar/restaurant in the evening, you are made to feel welcome and at home.
Cons: If I had to say anything it'd be the comfort of the furniture in the mini-suite. Just your normal commercial seating. Bed slept great, though.
Excellent 10.0
Pros: Front desk. Check-in. Staff friendliness. Recommended seafood restaurant that was nearby and delicious. Great coffee and icy fruit water in lobby. Room did not seem to keep AC during night. Got a little warm. Requested quiet room & too close elevator.
Cons: Noisy patrons during night since we were 3 doors from elevator. Breakfast starts at 7am so no chance to grab breakfast bag before going to airport.
Excellent 10.0
Pros: Clean rooms
Cons: A,M. Restaurant staff not very friendly or attentive.
Excellent 10.0
Pros: Great staff! Location was great too!
Excellent 9.0
Pros: I liked the staff and restaurant the most.
Excellent 10.0
Pros: The pool was really good
Okay 4.0
Pros: I enjoyed that they had an indoor pool, indoor hot tub, and bar. I also enjoyed that they were so close to The Dirt Track at Charlotte.
Cons: Had early check in to find that our room was not cleaned effectively.There was blood or lipstick on the comforter. We had to change rooms and moved to another floor. Which was a hassle in itself. Then our room was only cleaned once during our stay.
Excellent 10.0
my husband and I stayed at this hotel a week ago . the location was great the hotel staff was friendly the room was very clean.i liked the fact that resturants and stores were so close . they also had a shuttle bus service to take you where u wanted to go with the nicest man I have met in along time to drive you. I will be planing a trip to concord again real soon and will be staying a this hotel.
Excellent 9.6
Pros: The place was real nice it even had adjustable beds which was different from any other room I have stayed at. The location was real convenient it was right across from concord mills mall which has great shopping. The staff was very friendly also will definitely go back.
Cons: The only thing I didn't like was breakfast was not included not even continental they offered that and a breakfast buffet for an additional cost. The food was good though.
Hilton Garden Inn Charlotte/Concord - Concord
Rated no. 2
8.9
Excellent 8.9
Based on 377 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
7.3
Food
8.5
Location
9.3
Overall 8.6 Excellent
Based on 2,191 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
7.3
Food
8.5
Location
9.3
Cleanliness
5.0
Comfort
4.0
Facilities
8.0
Location
6.0
Overall
6.0
Cleanliness
8.6
Comfort
8.5
Location
9.2
Services
8.4
Staff
8.7
Cleanliness
3.0
Comfort
5.0
Facilities
3.0
Location
7.0
Overall
2.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
8.5
Location
9.5
Cleanliness
8.9
Comfort
8.9
Location
9.4
Services
8.7
Staff
9.0
Cleanliness
9.1
Comfort
8.9
Location
9.4
Services
8.7
Staff
9.1
Cleanliness
8.9
Comfort
9.0
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
9.1
Comfort
9.0
Location
9.4
Services
8.9
Staff
9.2

Good 7.0
Pros: Room is very nice and clean.
Cons: The room did have a bit of a musty smell but figured it came from the change over from air conditioning to heat.
Excellent 10.0
Pros: It was an easy check in and out. The room was nice, bathroom was clean. I had no problems
Cons: Nothing bad to say. I would stay again
Excellent 10.0
Pros: location price
Excellent 10.0
Pros: Clean room, great breakfast, pleasant staff, and easy check in.
Cons: Nothing to complain about.
Excellent 10.0
Cons: Air conditioner was too loud
Excellent 9.0
Pros: I AM A REALLY HARD PERSON TO PLEASE WHEN IT COMES TO A HOTEL BUT I WILL SAY THAT THIS ONE WAS CLEAN AND THE STAFF WAS GREAT. SMOKING WAS ALLOWED OUT WHICH I REALLY LIKED CAUSE WHEN YOU DONT SMOKE THE SMELL IS BAD.
Cons: ITS NOT THAT I DIDNT LIKE THE BREAKFAST BUT THERE COULD HAVE BEEN MORE ITEMS TO CHOSE FROM.
Excellent 10.0
Pros: I love the location and the place feels clean and is quiet even during the day.
Cons: I had called ahead to let them know I wouldn¿t be in until the next day at 9. When I arrived the lady at the front desk was initially very rude to me because she didn¿t realize I had the reservation for the night before.
Okay 4.4
Dead roach smash on the wall in the bathroom ,dog poop on the carpet food and fingernails on the floor.etc
Excellent 10.0
Pros: Location and friendliness of staff
Excellent 10.0
Pros: cleanliness and friendly staff. Continental Breakfast was a convenience for us.
Cons: refrigerator was too cold and froze some of our items.
Poor 1.0
Pros: Great location
Cons: First experience great. Second was terrible. Strong fragrance covered up musty smell, broken TV so we moved. Second room had ants, a dirty sock, missing sink stopper, burn on remote. Told manager and he blew it off I'll tell maintenance Terrible
Excellent 9.0
Pros: Friendly staff, everything kept clean.
Cons: No, I was fairly pleased with most aspects of the stay.
Excellent 10.0
Pros: Friendly staff. Clean rooms. Great housekeeping.
Cons: No bag breakfast or bag fruit
Excellent 9.0
Pros: Great hotel in regards to location and overnight stay was no problems
Excellent 10.0
Pros: Friendly staff and location
Poor 1.0
Pros: Location
Cons: Poor Covid protection in rooms. Poor lighting in lobby & hall areas. Did not provide bottled water; did not serve breakfast or bagged alternative when other hotels & Inns in the immediate area were serving. Nothing noted on website about this.
Poor 1.0
Pros: The best thing about it was the location. However management did not call me back after I took pics of roaches near the trash can.
Cons: I do not appreciate the manager not calling me with out as much as an apology for roaches during my visit.
Okay 5.0
Cons: Bugs in room
Excellent 9.5
it was very convenient for our business, the service was friendly and the room spacios and comfortable.
Good 6.0
Pros: Breakfast was good most mornings and the bed was good.
Cons: Air conditioner in my room wasn't working right and hotel clerk said hotel was booked no room change allowed. I did not sleep well my last 2 nights here. Kept waking up hot. Often missing toilet paper or wash cloths in bathrooms on prior visits.
Good 7.0
Pros: They had breakfast included in the price and that included bacon one morning and waffles or french toast.
Cons: Tv's always start on CNN throughout the hotel. Makes the management of the hotel chain seemed biased politically making a statement. Maybe it was just the way the Tv's were programmed. They did not have bacon every morning.
Good 7.7
Cons: The pillows are horrible. They look fluffy but only seem to be a small bag of stuffing that has been picked up and collected.
Excellent 10.0
Pros: The service was great and polite. The room was very nice and spacious! They have a cookie stand on the way to the elevators with good cookies as well, so we always had to grab a couple lol.
Cons: The bed was too firm for me, causing back pain. But that depends on the person... My hubby loved the bed, but he likes firm beds lol
Okay 4.2
Pros: we checked and found small blood stains on the blanket. Because it was late we just took it off. The next morning we left at 8:00 am. when we returned at 7:00 pm we were surprised thst housekeeping never came. My husband went to the front desk to tell them. They said everyone was gone and there was nothing they could do. He asked if we could have a few clean towels but they said they didactic have any to give us. We. had to pick wet ones off the floor to shower. When we were making the bed we found several black hairs in the bed.
Cons: we were scheduled to stay five nights but checked after two nights. When we told management they just said huh that's unusual.
Mediocre 3.4
Cons: My room smelled like dog and I have a low tolerance for pet dander. I will not book a room again w/o asking if dogs stayed in the room Staff was rude
Excellent 10.0
Pros: Continental breakfast and dinner
Wingate by Wyndham Charlotte Speedway/Concord - Concord
Rated no. 3
8.6
Excellent 8.6
Based on 2,191 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.5
Facilities
10.0
Location
9.2
Overall
9.6
Overall 8.6 Excellent
Based on 533 reviews
Cleanliness
8.8
Comfort
8.5
Facilities
10.0
Location
9.2
Overall
9.6
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
7.9
Comfort
7.7
Location
9.0
Services
8.2
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.8
Location
9.4
Services
9.0
Staff
9.2
Cleanliness
9.3
Comfort
8.9
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.9
Comfort
9.1
Location
9.3
Services
9.1
Staff
9.1

Excellent 10.0
Pros: Very Clean and location
Excellent 8.0
Pros: The location was great. it was very clean and staff was very friendly and helpful.
Cons: I was never able to connect to the WiFi. our coffee pot in our room didn’t work.
Poor 1.0
Pros: Location
Cons: For a relatively new facility there is definitely signs of age along with lacking routine maintenance. Shower curtain rod was rusty, sink was slow to drain, towel rack hanging off wall. Hair left by previous occupants in shower, on bathroom floor along with miscellaneous hairs on bath towels. Bags of trash left in the hallways and common areas. From the looks of it this has become a boarding house of some sort whether for Amazon or another company, people hanging out in the parking lot all hours of the night playing loud music and smoking, buying and selling dope hallway and elevator always smells like pot. 3-11pm front desk staff always outside hanging out with daughter and high as a kite. The last night there I was told the second floor was for Covid positive people!! No notices anywhere no warning nothing in regards to them house Covid positive guests, completely unexceptable... I will never stay here again and have reported back to my home office to take this property off of our preferred lodging.
Excellent 9.0
Pros: room met the needs of what we was staying in the area for..Race at ZMAX. Front desk was great and let us check in early, needed more towels and house keeping was great to furnish them for us. Thanks to the hotel staff for all they did.
Cons: only thing was when we arrived there was a small group outside smoking pot. That did not make us feel comfortable. We addressed this with the front desk and they said they would handle it. At least it was not in the building.
Excellent 10.0
Pros: Neat and clean, good price,everything was within mins away less then 5 min away from zmax drag Charlotte motor speedway we will be back again
Cons: Had hard time with getting the Wi-Fi to work. Property was beautiful would of been nice to have somewhere to sit and relaxed outside such as a picnic table
Excellent 10.0
Pros: We have been staying at this hotel every year for the past 4 years and have never had any complaints. Staff are wonderful people. They took great care of us.
Excellent 10.0
Great hotel and staff. Though the walls are a bit thin.
Mediocre 3.0
Pros: Nice look to it, modern.
Cons: Room reeked of strong cigarette smoke the entire time as if someone was smoking in the room while we were there. Did not bring clean linen or change the bed sheets the entire weekend.
Good 6.0
Pros: Went to the Charlotte race. Hotel was near the track and to really nice restaurants.
Cons: Staff was very lackluster and at times smug. We booked this peticular hotel because it was "pet friendly." Check the fine print to make sure your dog is not on the "no addmittance list."
Good 7.0
Pros: Staff were nice and the location was excellent
Cons: Overall a nice hotel, the only thing we did not like is you can smell the smoke from other rooms coming from the vents.
Excellent 8.0
Pros: Location. It was right off interstate and just a mile or so from race track.
Cons: The fact that they only clean room once per week. I was there for 10 days and scheduled a clean up day and they never did it. I had to go to front desk to get fresh towels, garbage bags and Tolit paper.
Excellent 10.0
Pros: New hotel great beautiful rooms
Cons: No pool:(
Excellent 10.0
Pros: I was in town for a concert and just stayed one night. The rooms were very cute and very clean, the staff was very nice and helpful! The hotel is near quite a few restaurants and only a fifteen minute drive from many other places to eat and the mall. I highly recommend staying here.
Excellent 9.0
Pros: The rooms and clean and pretty new. Good price.
Cons: Nothing
Good 6.0
Cons: The bed was small....definitely not a queen & hair was on the wall of the tub. The room was beautiful, spacious and decorated very well.
Excellent 8.0
Pros: Very Clean Great front of house staff Priced reasonably Great location
Cons: First room hvac was not working correctly. The room was very humid. The temperature would not change despite adjusting the temperature control. Made for an uncomfortable night sleep.
Excellent 8.0
Pros: The hotel room was clean , comfortable, and well decorated too. I especially liked having a nice sized refrigerator and kitchenette. It would be a great room for a longer stay.
Cons: I assumed (based on the cost of the room) that the hotel would have continental breakfast. I was disappointed to find out that they did not.
Okay 4.0
Pros: The staff was really the only good thing about this hotel.
Cons: The beds are horrible!! Hard as a rock also there’s no maids service. We left our room at 9 am came back at 9pm bed was never made, still had dirt towel.
Good 7.0
Pros: Amenities and cleanliness
Cons: The staff on the night shift and morning shift were not very helpful
Excellent 10.0
Pros: The room was perfect for our vacation. The staff went above and beyond to make our stay great.
Excellent 10.0
Pros: The hotel was newer. The whole place looked clean
Cons: No kleenex to blow your nose.
Excellent 9.7
Pros: Was in town for Carolina Rebellion, it is a clean well maintained hotel with a great friendly staff very knowledgeable about the area and was always greeted with a smile. The ladies that worked there were awesome needed anything for the room like towels or anything they were on top of it...
Cons: Really don't have anything bad to say about the hotel my overall stay was great! I would suggest this hotel to my friends and will definitely be using this hotel for future visits to concord.
Uptown Suites Extended Stay Charlotte/ Concord - Concord
Rated no. 4
8.6
Excellent 8.6
Based on 533 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
9.3
Location
9.3
Overall
10.0
Overall 8.6 Excellent
Based on 315 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
9.3
Location
9.3
Overall
10.0
Cleanliness
2.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
9.1
Services
8.5
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.4
Services
8.8
Staff
9.1
Cleanliness
8.7
Comfort
8.9
Facilities
10.0
Location
9.4
Services
8.8
Cleanliness
8.5
Comfort
8.7
Location
9.2
Services
8.3
Staff
9.0
Cleanliness
8.4
Comfort
8.4
Location
9.2
Services
7.9
Staff
8.9

Excellent 8.0
Pros: Good breakfast nice location
Cons: Everything was fine
Excellent 10.0
Pros: Breakfast was pretty good and had a variety. The best thing by far were the people who worked at this hotel. They took care of me like family. They let me check in early because I was having an unforeseen situation. The general manager even gave me a ride to the airport because I was having trouble with my ride-share. I will stay at this hotel every time I visit the area.
Cons: Everything was fine except I couldn't get the sink drain to open. Not sure if it was my fault or something was wrong with it, but it was a minor thing. Also, there was no clock in the room, but I didn't really need one.
Excellent 10.0
Pros: the room was wonderful, the shower was everything. I really enjoy my stay. The breakfast was hot! Cheese eggs, cheese grits, sausage and waffles. It was good.
Cons: There was nothing I didn't like.
Excellent 8.0
Pros: clean
Cons: breakfast could have been better
Excellent 10.0
Pros: Everything else was nice. The bed was comfy it was quite. Workers was very respectful
Cons: The couch was stained really bad and nasty the should have trashed that couch.
Excellent 10.0
Pros: I love that it is in walking distance of alot of places to eat. We only had to drive maybe a half mile to Mall and Walmart. We were only maybe two miles from race track.
Cons: I can't think of anything.
Poor 1.0
Pros: Location
Cons: Everything
Excellent 9.0
Pros: I met a family who lost their eight yrars old son. We cried, talked and encourage each other. We're both going through a rough time. He lost his son. I was terminated for the first time in 20 yrs. I can get a job again, but his child is gone forever.
Cons: I encouraged them.
Excellent 9.0
Pros: Location
Cons: Room could have been a little cleaner
Excellent 10.0
Pros: Last minute late night booking everything was in great condition upon arrival
Cons: No
Good 6.0
Pros: Cleanliness and staff
Cons: Noise -- airplane air conditioner loud
Excellent 8.0
Pros: Clean Hotel. Great Staff!! Good Breakfast!!
Cons: Loud night with interstate close to hotel!! :(
Excellent 10.0
Pros: Price and location
Excellent 9.0
Pros: The comfort and amenities
Cons: A but noisy at times but not too bad.
Excellent 9.0
Pros: Location
Cons: No
Excellent 9.0
Pros: Comfortable bed, location is great, staff was friendly, amenities are wonderful
Cons: You can hear noise in the hallway very well. The breakfast spread was not the greatest. The meats smelled funky, but everything else was great.
Excellent 9.0
Pros: The location was excellent. Walking distance to several fast food and sit down restaurants. Nearby mall and shopping short drive away. Breakfast was more than adequate. Plenty of free parking. All the staff were great.
Excellent 10.0
Pros: The staff was super friendly. Great breakfast.
Good 6.0
Pros: Location was great!
Cons: There was a soccer team there while we were there and kids will be kids but they ran the hallways the entire time even early in the morning
Mediocre 3.0
Pros: Warmth of staff that greeted us and cared for the breakfast buffet. The quality of the breakfast buffet.
Cons: Mattress was so soft we slept in it rather than on it. Toilet did not flush properly. Air conditioner did not cool the room comfortably - both too hot and too cold. Room awkwardly laid out.
Poor 1.0
Cons: People always being loud, people constantly hanging out outside, fights breaking out in the parking lot. Didn't feel safe there.
Okay 4.0
Pros: Breakfast
Cons: Sheets were dirty, pool was cold, AC was not functioning properly.
Poor 1.0
Cons: after asking if I could have a room with double beds I was told no but our room would have a pull out bed. The pull out bed was only a twin bed! I asked if it was possible to have a second room for the same rate and they refused. Bad customer service.
Good 7.0
Pros: Friendly staff at breakfast.
Cons: Rude front desk in the evening. $100 security deposit.
Good 7.0
Pros: Comfortable bed
Cons: Renovations had lobby torn up, lot of dust and noise Front desk insisted on an extra $100 charge on our credit card that would be removed later, to cover incidentals (mini bar etc). I have been in lots of hotels , never heard of such. Breakfast was poor
Okay 4.0
Pros: Location in proximity to the business I was viviting
Cons: Hotel was under renovation and there was no lobby area to meet with colleagues. This information was not given to me at the time of my reservation. Nothing specific wrong with the hotel, but I would have booked another hotel in the same area had I known
Excellent 10.0
Pros: My friends and I were most impressed with the staff at the hotel. They were courteous, friendly, knowledgeable, and always smiling. The two rooms that we had were comfortable, well-stocked, and cleaned well. The complimentary breakfast offered a wide variety including eggs, breakfast meats, cereals, pastries, etc. There was no need to go to a restaraunt. I made the online reservation via Kayak, and my friends -- who travel frequently and often stay at five-star hotels -- wanted to make sure that I fill out this survey when it arrived in my email inbox so that I could give a rave review.
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy - Concord
Rated no. 5
8.6
Excellent 8.6
Based on 315 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
9.3
Overall
10.0
Overall 8.6 Excellent
Based on 183 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.7
Comfort
9.0
Location
9.1
Services
8.3
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.4
Services
8.8
Staff
9.3
Cleanliness
9.2
Comfort
9.2
Location
9.0
Services
8.9
Staff
9.0
Cleanliness
9.1
Comfort
9.0
Location
9.4
Services
9.0
Staff
9.3
Cleanliness
9.4
Comfort
9.0
Location
9.3
Services
9.2
Staff
9.5

Excellent 9.0
Pros: The breakfast was okay, not great, not bad. The location was super. Very close to the reason we were traveling there but lots of other things right next to the hotel. Very nice area.
Cons: The breakfast could have been a little better. The beds weren’t super comfortable but they were decent. They were comfortable enough for me to stay there again if needed.
Excellent 10.0
Pros: Very close to CMS ,great access to 85.Plenty of options for dining.
Cons: A couple of mats located by the entry doors had rolled up edges making for a possible trip hazard. Just bringing to your attention for future reference.
Good 6.0
Pros: Great location. Very clean.
Cons: Disappointed that there was no daily maid service for the price of room. Had to go to front desk to get fresh towels and wash cloths.
Excellent 10.0
Pros: Very good
Cons: Nothing
Excellent 10.0
Pros: FRIENDLY STAFF, CLEANLINESS, SOFT COMFY BEDS
Cons: NOTHING
Mediocre 3.0
Pros: Location
Cons: The bathroom door was warped and would not close. The tv remote did not have a cover for the batteries which regularly fell out. There was loud music and noise outside noise outside the room until 1:40 AM.
Mediocre 2.0
Pros: The location was good.
Cons: Rooms have a moldy smell and had so bad case of a moldy smell that every thing was giiving metalic smell in th emouth and was hard to breath cannot even room was not properly cleaned and the hotel looks old and tired. should not eve open for business.
Excellent 8.0
Pros: Great location room was great
Cons: They never came and cleaned our room and we were gone all day and we then had to go to the front desk to ask for towels. Other than that everything was good.
Good 7.0
Pros: Location
Cons: No
Excellent 8.0
Pros: Great location, very helpful and nice staff.
Cons: Horrible cigarette smell in first floor rooms. Broken door lock in 4th floor room; had to get new keys multiple times a day because lock was malfunctioning.
Excellent 9.0
Pros: Fitness Room
Cons: Everything was as expected.
Excellent 10.0
Pros: Cleanliness!!! Courteous and friendly staff.
Cons: No.
Excellent 10.0
Pros: I really was impressed with the staff at this hotel. they were w and accommodating. Hotel employee  wase especiallyhelpful in orchestrating my stay. I will definitely go back.
Cons: nope
Excellent 8.0
Pros: Room was available during a busy weekend in Carlisle.
Excellent 8.0
Pros: The location was great and the room was spacious and clean.
Cons: It took over 25 minutes to check in. I arrived right after a sport’s team and there was only one individual checking everyone in.
Excellent 8.0
Pros: Breakfast was great! Check in was fast, easy. Room was clean and fresh.
Cons: Air did not workn in our room. I had to turn the temperature down to 60 to get cool air. The only reason I didn't respect a new room because I got my children to sleep.
Excellent 10.0
Pros: It was exactly what I expected. Great deal for the price.
Excellent 9.0
Cons: On bottom floor next to exit door
Poor 1.0
Pros: Location
Cons: The loud arguing, cursing, shouting and fighting on the room next door until 3:45 am. The incessant smell of marijuana that engulfed the entire floor from the room next door, the horribly loud music right outside our window from 5:45-6:15 am (so much more
Excellent 10.0
Pros: Ease of access to Charlotte area.
Cons: There was some remodeling going on, which created some noise & distractions.
Excellent 10.0
Pros: The location for the hotel couldn't have been better. A wide variety of restaurants (including Starbucks) in walking distance. The breakfast was really good and the room was really clean.

Cleanliness
8.8
Comfort
8.9
Facilities
8.8
Location
9.1
Overall
9.2
Overall 8.5 Excellent
Based on 159 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
8.8
Location
9.1
Overall
9.2
Cleanliness
8.7
Comfort
8.9
Location
9.1
Services
8.7
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.4
Services
8.8
Staff
9.1
Cleanliness
8.1
Comfort
8.4
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.1
Comfort
9.3
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.4
Comfort
8.8
Location
8.8
Services
8.1
Staff
8.5

Excellent 10.0
Pros: The location was perfect for where I was traveling to and the staff especially Rebecca was fantastic.
Excellent 8.0
Pros: Close to interstate/ restaurants close good chhoices
Cons: You did not have Ben and Jerrys ice cream. TV guide needs to be correected ( no info on any channels ) makes it hard to make choices.
Excellent 8.0
Pros: I was pleasantly surprised at the cleanliness and comfort of this hotel. The staff was very friendly and accommodating, check in and check was easy and the breakfast lady was a doll.
Good 7.0
Pros: The breakfast was great and the kitchen staff even better. I enjoyed my stay. All the staff were great.
Cons: The cleanliness could improve. My fridge had food from a previous person stay and one of the wash rags had a stain.
Excellent 8.0
Pros: My room had a overhead fan.
Cons: Breakfast was poor. No bacon. Pork sausage raw. You cheaped out on serving sausage.
Excellent 10.0
Cons: Facility clean, friendly staff, rooms great, location was ideal. Variety of breakfast meals, just an overall pleasant experience.
Excellent 9.0
Pros: Location
Cons: Everything was really nice
Good 6.5
Pros: Location and renovation.
Cons: Cleanliness of room
Good 6.0
Pros: Breakfast
Cons: Parking lot closed and only one exit to building due to construction.
Excellent 10.0
Pros: Super friendly & helpful staff. Great location. Whirlpool bath was excellent.
Excellent 9.4
Pros: They did a nice job with the little extras like their hospitality hour with beer and wine and nacho bar.
Okay 4.0
Pros: Location.
Cons: No hot water in the evening. The room wasn't that clean and had a musty smell.
Excellent 10.0
Pros: Free barbeque dinner when we arrived.
Cons: There was running water next to our room. It ran constantly.
Excellent 9.0
Pros: Good location, clean and friendly staff
Cons: No
Excellent 10.0
Pros: Perfect foe wha I was in town for.
Cons: none
Excellent 10.0
Pros: Overall I really enjoyed the stay and location. I would definitely recommend this business and plan to visit again in the future
Excellent 10.0
Pros: One of the best Hamptons I have ever stayed in. I would definitely recommend it to anyone. Also my wife loves it beside the mall.
Cons: N/A
Hampton Inn & Suites Concord Charlotte - Concord
Rated no. 7
8.5
Excellent 8.5
Based on 159 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
8.3
Location
9.3
Overall
7.7
Overall 8.5 Excellent
Based on 406 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.3
Location
9.3
Overall
7.7
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
8.3
Comfort
8.7
Location
9.3
Services
8.6
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.4
Overall
4.0
Services
8.9
Cleanliness
8.7
Comfort
8.9
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Location
9.1
Services
8.5
Staff
8.8

Excellent 8.0
Pros: location
Cons: no microwave oven
Okay 4.0
Pros: Close to shopping mall
Cons: No microwave, remote to tv didn't work, tried to call front desk several time no answer. Only two towels in bathroom. No do not disturb sign within room, had to ask room maid for one. For the price charged, these things shouldn't be. They are important.
Excellent 10.0
Pros: Convenient location.
Cons: Check in clerk was not very cordial in greeting.
Excellent 10.0
Pros: Great location!
Good 7.0
Pros: The hotel was very clean and the staff was very nice.
Cons: The bed (mattress) was not top quality and as soon as you laid down you rolled to the middle.
Okay 4.0
Pros: Location to my destination.
Cons: Room was not fully stocked with towels and wash clothes. No microwave in room. Room didn't smell the greatest from the cleaning agents. Both Wall receptacles beside the beds wouldn't hold the plug in. No vending machines. Payed way to much for average
Excellent 10.0
Pros: The hospitality
Cons: No absolutely not
Excellent 10.0
Pros: Great staff, good amenities.
Cons: Difficult to watch to local businesses.
Okay 4.4
So my boyfriend and I booked a room here for memorial weekend and we were both unfortunately disappointed. The refrigerator provided in the room was the smallest mini fridge I’ve ever seen, it didn’t cool anything that wasn’t already cold. The mattress was very uncomfortable and there was stains on the sheets. The air conditioner was so loud every time it came on I’d wake up, also couldn’t hear the television if the air conditioner came on. I’d look elsewhere if you’re planning on booking..
Good 6.0
Pros: Clean and comfortable.
Cons: Front desk unattended for 20 minutes upon arrival. This set the tempo for everything else. Snack bar not available.
Excellent 10.0
Pros: Everything! The rooms, cleanliness, and most importantly the kindness and southern hospitality of the lady at the front desk! I’m blown away and beyond impressed!
Cons: Nothing
Good 7.0
Pros: Location
Cons: No conditioner in the shower dispenser.
Good 7.0
Cons: Cleaning of room could have been better
Excellent 8.0
Pros: Front desk checkin was very accommodating and friendly.
Cons: The bar and little cafe were closed, which isn’t their fault, but a bummer.
Excellent 10.0
Pros: The bar/restaurant was located in the hotel and everything was reasonably priced.
Excellent 8.0
Pros: Location
Cons: Cleaning of the room. Hair on the floor, area to the pool stayed wet
Excellent 9.0
Pros: The staff were great. The cleanliness was top-notch & the location was wonderful.
Cons: The only thing I didn't like was the outdated tv.... everyone now has Smart TV's or a decent selection of movies. I guess B.Y.O.R.... Bring Your Own Roku
Excellent 9.0
Cons: No lunch available.
Okay 5.0
Pros: The location
Cons: No free breakfast, no microwave in room.
Excellent 10.0
Cons: No microwave or free breakfast.
Excellent 10.0
Pros: Great location for going the the race track and/or drag strip. It's an easy 30 minute walk to the track.
Poor 1.0
Pros: The moving tv platform & fold out couch
Cons: Not enough pillows or blankets. Refrigerator didn't work. Our food spoiled. Staff was NOT accomodating in relation to the major parking issues.
Excellent 8.0
Cons: My only complaint was that the wi-fi had a poor signal. I had to use my own person hot-spot while I worked. Everything else was good.
Okay 5.1
Pros: Located very close to everything.
Cons: Room was small, and the air didn't work. The pool was very small
Excellent 10.0
Pros: Fantastic! The staff were amazing - brought a hair dryer to our room. There was even a fire pit out back.
Cons: Nothing!
Courtyard Marriott Concord - Concord
Rated no. 8
8.5
Excellent 8.5
Based on 406 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.8
Location
9.2
Overall
8.8
Overall 8.4 Excellent
Based on 183 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.8
Location
9.2
Overall
8.8
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.6
Comfort
8.6
Location
9.2
Services
8.4
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
9.2
Services
8.8
Staff
8.8
Cleanliness
9.3
Comfort
8.1
Facilities
9.3
Location
9.3
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.3
Comfort
8.5
Location
8.7
Services
8.4
Staff
9.2

Good 6.0
Pros: The location was perfect.
Cons: Check out at 12:00 noon, GREAT, why is housekeeping knocking on door at 10:00 no hand towels, no bar soap, no lotion. The breakfast buffet was sausage patties and scramble eggs. The outside firepits were not lite. Paid top dollar and got an average hote
Excellent 8.0
Pros: Everything but the bed was great ! Very clean and friendly staff
Cons: The bed was not comfortable at all. Maybe a few more tv stations beside sports.
Good 7.0
Pros: Spacious room and kitchen
Cons: Hair in bathroom
Excellent 10.0
Pros: Location and cleanliness of the room
Cons: nop
Good 7.0
Pros: Location
Cons: It was hair everywhere! In the tub, floors, bed, sink.
Poor 1.0
Pros: The king suite was beautiful and very spacious
Cons: The rooms was beautiful but the housekeeping was poorly, the room had blood on the walls, bed bugs on the mattress, my daughter almost picked up bloody towel in the hallway... I’ve never had such an experience like this!! Hotel manager was very rud
Poor 1.0
Pros: Service was bad staff was rude
Excellent 10.0
Pros: Excellent staff at check in.
Cons: The breakfast was a bit on the lame side. But all in all we like the hotel.
Excellent 10.0
Pros: Everything you could ask for or expect from a hotel, the Residence Inn in Concord delivers. Loved it.
Cons: No...loved everything!
Excellent 10.0
Pros: Everything it offers. Especially that it had a common space as well as a bedroom.
Cons: I liked everything.
Okay 5.0
Pros: The pool and the location were great.
Cons: They were remodeling and the lobby was a mess. Workers were everywhere and not badged so didn't know about safety. There was supposed to be a dinner but ran out of food. There was just a lot of confusion in the lobby and elevators.
Okay 4.0
Pros: Was close to shopping and my wife's relatives for Thanksgiving
Cons: Bed was not comfy, HVAC did not work properly, wallpaper coming off of walls in bathroom, overall not a nice room; also they had a limited staff on Thanksgiving day for cleaning rooms and we came back to our room the way we left it - I'm all for people enjoying their Thanksgiving, but we should have been given a discounted rate to account for the less than typical level of service.
Excellent 10.0
Pros: breakfast and coffee were decent room was clean staff friendly and accomodating
Okay 4.0
Pros: location and breakfast
Cons: Front desk clerk was not very friendly (lazy?)- told me she was alone and too busy so I went down to pick up extra towels, shampoos, and a hair dryer myself, but when I got down, there were several receptionists. Recommend only for its good location.
Excellent 10.0
Pros: The staff was very friendly and the overall appearance and cleanliness of the room was great!
Excellent 9.0
Pros: We love the location and the room layouts. The morning breakfast is very good.
Cons: The furniture in the rooms needs updated along with new carpet. The Embassy Suites next door had the lead act for the Speedway staying there and they had three (3) coaches at the rear of their building but close to the Residence Inn. The coaches ran their engines all night and were extremely loud. Saturday night the crew and guest of the band played and partied most of the night and were loud. Management from the Residence Inn should contact the Embassy Suites and suggest that their guests should take into the consideration where coaches are parked and how guests should act after hours.
Excellent 9.6
Pros: Great place. The room was like a small apartment with living room and full kitchen.
Cons: Guests eating breakfast in their PJ's.
Residence Inn Marriott Concord - Concord
Rated no. 9
8.4
Excellent 8.4
Based on 183 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
9.1
Overall
8.6
Overall 8.2 Excellent
Based on 379 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
9.1
Overall
8.6
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
8.3
Comfort
8.1
Location
9.0
Services
7.7
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.0
Location
9.3
Overall
9.0
Services
8.6
Cleanliness
8.4
Comfort
8.3
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Facilities
4.0
Location
9.1
Overall
4.0
Cleanliness
9.3
Comfort
9.3
Location
9.6
Services
8.9
Staff
9.4

Poor 1.0
Cons: The water for bathing cold. No power for 4 to 5 hours
Excellent 8.0
Pros: The hot water in the shower was great and very nice size rooms Our maid was awesome she helped us out whenever we needed and very friendly
Excellent 9.0
Pros: Breakfast was good fresh the location was awesome easy check in and out
Okay 4.0
Pros: The area
Cons: I didn't like the roaches other than that it was ok.
Okay 5.0
Pros: They cleanliness
Cons: The room was all beat up scratched and dented throughout the whole room very wore out. Only had muffins at the breakfast no danishes
Excellent 10.0
Pros: Friendly staff
Excellent 10.0
Pros: Location
Cons: Loved this hotel
Excellent 10.0
Pros: Location
Excellent 9.2
The room was fine & staff was great. Just not the best breakfast. Need improvement there. Coffee was awful.
Excellent 8.0
bed was very hard saw roach in cafeteria no fans in restroom
Excellent 10.0
Pros: Clean, spacious suite
Cons: I requested a king or queen bed but had 2 double beds instead.
Excellent 8.0
Pros: Great location close to a lot of restaurants and the mall.
Cons: The A/c didn't work in the first room ,they moved us to another on the top floor where there was noise from the heating unit I guess. I would probably bother a lot of people.We just dealt with it.
Okay 5.0
Pros: Location.
Cons: Water was discolored. Didn’t want to wash myself with it. Noticed on day two when drawing a bath.
Excellent 8.0
Pros: The Atmosphire was great the room was very nice and comfortable the breakfast was good I like the fact that water and coffee was available at all times. Very friendly and helpful staff.
Cons: There were ants in the room.
Excellent 9.0
Pros: Pool
Cons: Food
Mediocre 3.0
Pros: Great location.
Cons: Bed was broken, some plastic thing scratch my leg. Not enough hot water in the first night and no hot water next morning.
Excellent 10.0
Pros: Staff was nice. Room was clean. Will probably come and stay again.
Cons: Although they had descent designated areas outside to smoke wld of preferred to be able to smoke in my room or either a designated area on my floor level.
Mediocre 3.0
Pros: It was recently renovated.
Cons: No-all good!
Excellent 10.0
Pros: The hotel was conviently located, nice breakfast, easy check-in and check-out, sufficient parking. The rooms were surprisingly spacious and the breakfast was good.
Cons: We checked in at 1:30 a.m. when we got to the room that was no shower curtain. The kitchenette area sink was broken and the spout was laying in the sink. The nighttime desk clerk was very good about the shower curtain and gave us one to install.
Mediocre 2.0
Pros: Location. Room was what I expected.
Cons: Granted I got there at a late hour, but no one was at the desk. It took 15+ minutes for staff to arrive, even after several calls. (She was friendly and helpful once she did) The room also had no hot water. Hotel smelled musty.
Poor 1.0
Pros: Location was close to my aunts house.
Cons: Yes, 1st night toenail clippings on pullout (have picture), reported, they came and cleaned up. 2nd night, bedbug on the pillow (have picture). They were completely booked and only offered a clean set of sheets.
Good 6.0
Pros: Thr location to our needs on this trip.
Cons: The front desk staff was rude and the room was not very clean upon arrival. Dirty cups under the night stands, dirty coffee table and couch.
Excellent 10.0
Pros: The room was clean with a nice setup.
Cons: The hot water in the shower could have been hotter.
Excellent 10.0
Pros: Very clean and spacious rooms. Very luxurious for a great price. A very professional staff.
Okay 4.8
Pros: Close to everything
Cons: Old, "heated pool" was freezing and staff stated wasn't going to fix it
Comfort Suites Concord Mills - Concord
Rated no. 10
8.2
Excellent 8.2
Based on 379 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
9.5
Location
9.1
Overall
9.3
Overall 8.0 Excellent
Based on 687 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
9.5
Location
9.1
Overall
9.3
Cleanliness
9.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.2
Comfort
8.2
Location
9.2
Services
8.2
Staff
8.6
Cleanliness
10.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
9.7
Comfort
9.7
Facilities
9.7
Location
9.4
Overall
9.7
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.0
Staff
8.6
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.1
Comfort
8.2
Location
8.9
Services
7.9
Staff
8.4

Excellent 8.0
Pros: Location and breakfast and free drinks
Cons: Nothing
Excellent 8.0
Cons: Just needs a little updating!
Poor 1.0
Pros: Breakfast
Cons: HVAC wasn’t working and we couldn’t get another room. The carpet was wet because of the sink or refrigerator. When we called service desk no one would answer. We had to go in person. I was not happy sleeping in a cold room.
Excellent 8.0
Cons: Parking fee - Room was already expensive, so to add parking seemed excessive.
Good 7.0
Pros: the staff was friendly and helpful
Cons: the parking charge
Excellent 8.0
Pros: Facilities
Cons: I booked with booking.com and received a higher rate when I checked in. When I raised it to the staff the issue was not resolved.
Good 7.0
Pros: Location
Cons: Towels, cleanliness
Poor 1.0
Pros: Nothing
Cons: The hotel was nasty. There were holes in the wood where the refrigerator was. Embassy concord is at best 2 star. The room are not clean. Tables in the room broken, air conditioner not working properly and overall disrepair This is not a 3 1/2 star hotel
Good 6.0
Pros: Location. Complementary drinks snacks and hot buffet breakfast
Cons: Pool was cold and water cloudy Hot tub was closed Beds were uncomfortable and pillows need replaced
Excellent 10.0
Pros: Service and friendly staff.
Poor 1.0
Pros: The room was not sanitized and clean for my satisfaction- I saw hair in the tub, around the bowl of the commode. The light fixtures were rigged and unsafe
Poor 1.0
Pros: I love the Lady who works at the gift shop , she was so very helpful. The third shift worker , who showed compassion and was very informative. Also the fitness room was small but nice and clean.
Cons: I did not like the fat the hot tub was out of order, the spa was not opening up anytime soon. The sofa bed needed to be replaced it was like sleeping on straight worn out springs. The grill was not open for about a year
Excellent 9.0
Pros: The hotel is really nice and quiet. The rooms are a great size.
Cons: The room was not cleaned well. There was a cup of cigarettes left on the balcony and there was a bug in the refrigerator.
Okay 5.0
Pros: Nicely kept 90¿s style interior. Staff very helpful.
Cons: Chose for the Hilton name. Normally a convention hotel but they haven¿t ramped back up yet. Restaurant closed Sunday and Monday, had to order food delivery. Spa closed indefinitely. Car parking fee of $8 added when you check in.
Excellent 9.0
Pros: Breakfast, free drinks in evening. Lobby.
Cons: Internal Starbucks never opened. Internal restaurant was closed.
Good 6.0
Pros: Location was good
Cons: The bed Sheet was not cleaned properly, find some stains then moved to a different room. Forgot personal items in the room and did not receive a call from housekeeping if they find the iteams.
Excellent 10.0
Pros: Room were so big and area is very quiet.
Cons: Didn't like the parking fee. Why charge for parking in a lonely area and website said free parking.
Excellent 9.6
Great service
Excellent 8.0
Pros: Very comfortable and safe
Cons: Chintzy on towels in room breakfast was very 1 star evening reception wasnt worth free beer and staff were more professional than friendly. I prefer the sleep inn down the street
Excellent 8.0
Pros: The two room suite and the location.
Cons: The bathroom was not as clean as I would have wanted.
Excellent 10.0
Pros: Breakfast and very clean.
Cons: Parking cost $8.00 and was just regular outdoor, on the hotel grounds parking. No additional security which should have been included for the parking fee.
Okay 4.0
Pros: Staff was courteous and helpful. Breakfast was very good and above expectations due to changes in this age of COVID.
Cons: Reservations made for 2 adults, 4 children. We needed sofa bed. It was broken. Pool was an advertised amenity and was unavailable/no explanation. We booked for pool availability. Very disappointing for all of us. Parking was NOT free.
Excellent 10.0
Pros: Quiet, great staff
Excellent 10.0
Pros: Air Purifier in my room and filtered water in my shower. Hot breakfast buffet Free cocktails in evening
Cons: parking is $8 a day + there is a $15 daily charge for incidentals (refundable upon checkout) so if ur staying for 3 days thats $69 charged to your ccard upon check-in on top of your daily rate + fees/taxes
Excellent 10.0
Pros: The rooms!
Cons: Hopefully the restaurant and bar will Be able to Reopen soon.
Okay 4.0
Pros: Staff were friendly, breakfast was better then what most hotels offer in the area.
Cons: Room was not clean. Had to have housekeeping come and replace all bed linens. Bed linens had old blood stains on sheets and old makeup/dirt stains on pillow cases.
Good 7.0
Pros: Location and size of the suite.
Cons: The room was not very clean. The pull out couch bed still had sheets and a pillow on it when we pulled it out. One of the comforters on the queen bed had a red stain all over. The blowdryer still had hair and a sticky(gel probably) substance on the handle
Good 7.0
Pros: The rooms were big and there was free drinks on the evening of our stay
Cons: Parking lot was packed. There wasn't enough parking spaces available for guests. Be prepared to walk a distance to get to the office.
Good 7.0
Pros: the location, the breakfast and reception. I also like the air conditioning controls
Cons: The accessible roll-in shower was very hard to use for my wheelchair-bound children. the toilet was also hard to access
Good 7.0
Pros: The location was perfect for the event we attended. Clean room. Excellent breakfast.
Cons: Our fridge was broken upon arrival. It took multiple calls and about 36 hours to get someone to come and replace the fridge. General cleaning had to be requested after the first day, such as replacing towels and coffee. Very pricey for what you get.
Mediocre 2.0
Pros: Nothing really
Cons: No one showed up to clean room.
Excellent 10.0
Pros: We enjoy everything at the hotel.
Cons: Have nothing to complain about.
Excellent 8.5
Pros: I love the Embassy suites format -- large suite style rooms, free cooked to order breakfast and managers reception in the evening
Cons: This was largest Embassy Suites I have stayed in -- 10+ floors. The pool, hot tub and work out facilities were way too small for that large of a hotel. These facilities should have been 4 times the size for the size of the hotel. There were a lot of families and a lot of kids here. The energy levels were a bit more rambunctious than I was looking for.
Good 7.0
Pros: Checkin and Checkout process was pretty easy.
Cons: Staff was not very engaging or overly helpful. There could be more coordination for breakfast in the morning and happy hour in the evening.
Good 7.0
Pros: The free breakfast and the happy hour and the staff were really accommodating.
Cons: No
Poor 1.0
Cons: I booked the room because the front desk told me there was a hot tub. When I got there the hot tub was out of order so I left and went to a different hotel with a working hot tub. I did not stay in the room more than an hour and they refused to refund me.
Mediocre 3.0
Cons: Hot tub broken at time of visit. One Kleenex left in suite's bathroom before being empty.
Excellent 8.0
Cons: low water pressure on 9th floor
Excellent 10.0
Pros: There a couple conferences going on at once, yet the staff and service accommodated us. The bar scene was great & active the staff was very, very good. Even though they were quite busy, they took the time to engage with the guests to make them feel at home.
Cons: That I had to leave!
Excellent 10.0
Pros: Location, cleanliness, helpfulness, all needs met! Loved our breakfast!Everything was spot on! Good job!
Cons: My sister didn't care what our view was going to be, I should have said Golf View! But the speedway was fun too!
Excellent 9.4
Pros: Food was delicious and rooms were spacious and clean!
Excellent 10.0
Pros: Room size was more than adequate !!! Breakfast in the morning along with 2 adult drinks in the evening was a great touch. Great parking lot size and well lit. Staff was on top of every request, thanks for a fantastic stay ;)
Cons: 9.95 for internet could have been included...
Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa - Concord
Rated no. 11
8.0
Excellent 8.0
Based on 687 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Overall 10.0 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Excellent 10.0
Pros: It was a clean place, had an oven, fridge, microwave, comfy bed and couch, tv's, definitely an extended stay, but I was only there for a weekend. Definitely worth the price for that length of time :)
Affordable Suites Concord - Concord
Rated no. 12
10.0
Excellent 10.0
Based on 1 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.5
Facilities
6.6
Location
8.5
Overall
7.3
Overall 7.0 Good
Based on 382 reviews
Cleanliness
7.4
Comfort
7.5
Facilities
6.6
Location
8.5
Overall
7.3
Cleanliness
7.1
Comfort
7.3
Location
8.5
Services
6.9
Staff
7.8
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
7.0
Cleanliness
7.8
Comfort
7.8
Location
8.8
Services
7.6
Staff
8.1
Cleanliness
7.4
Comfort
7.5
Facilities
7.0
Location
8.4
Overall
9.0
Cleanliness
7.5
Comfort
7.8
Facilities
5.0
Location
8.4
Overall
6.0
Cleanliness
7.2
Comfort
7.2
Location
8.2
Services
7.2
Staff
7.4

Excellent 10.0
Pros: comfortable bed. clean room.
Cons: noisy neighbors upstairs. No breakfast on saturday morning
Okay 4.0
Pros: Close to family and right off highway. Staff friendly
Cons: Beds were very hard and uncomfortable.
Mediocre 3.0
Pros: Location was good. Bed was comfortable.
Cons: Dirty (I have pictures) and a spider dropped down on me from above the bed and bit me on the neck - twice. Staff (it may have been the Manager) illegally occupied the Handicap Parking spot and refused to move her car until I threatened to contact the Police.
Excellent 9.0
Pros: Clean and friendly.
Poor 1.0
Pros: Dirty as the room is I will not be eating here
Cons: The stay here was not worth it
Excellent 10.0
Pros: Got up too late for breakfast but I was glad they offered it.
Good 7.0
Pros: location
Cons: The refrigerator was popping all night like it was about to go out
Good 7.0
Cons: The night manager looked like he’d just crawled out of a ditch. .. the trash cans out front were over flowing.. and looked the same but worse the following morning. What did he do all night, other than play on his phone?
Poor 1.0
Cons: Carpets were stained¿marks on bathroom walls from urine¿stained couches
Mediocre 3.0
Pros: The hotel overall was clean
Cons: The room was not the room I payed for. I will not be staying at this hotel again
Excellent 8.0
Pros: Room laid out well. Had hot water and coffee out in afternoon. At least exercise room was open.
Cons: They were not ready for their 3pm check-in time. Ice machine briken on 1st floor, pool closed. Only three machines in exercise room: 1 treadmill, 1 bike, 1 stair climber.
Excellent 8.0
Pros: internet
Okay 5.0
Pros: Location, room itself was clean.
Cons: The entire third floor smelt like marijuana my whole 5 day stay, the halls were lined with full garbage bags that people just placed outside of there rooms. Most of the rooms were filled with incredibly loud people. Would not go back.
Mediocre 3.0
Pros: Excellent location and price
Cons: I¿ve never smelled a ¿non smoking room¿ smell as stale as this room. Relatively clean but not great. Chairs and furniture in general needed attention.
Excellent 8.0
Pros: Location was very convenient to where I needed to be. Staff was pleasant and helpful.
Cons: No breakfast of any sort and room pretty grungy.
Okay 5.0
Pros: Good location.
Cons: Staff were unhelpful. Breakfast was terrible.
Poor 1.0
Cons: Office chair in room missing a caster and dangerous; shower requires a good bit of upper body strength to turn on and off; no trash can in room; housekeeping took washcloths without leaving replacements.
Good 7.0
Pros: Location to where I was working
Cons: Shower head held on with electrical tape!
Okay 5.0
Pros: location was good. front desk staff was nice.
Cons: refrigerator was moldy and hot. windows were drafty. shower leaked. had black tape around hoses. no housekeeping. had to dispose of own trash and get towels from front desk.
Excellent 10.0
Pros: It's safe, comfortable, the staff is amazing! They have the little extras like breakfast items, but at a GREAT VALUE! I will be back in june if not before! This is a GREAT place to stay!
Poor 1.0
Pros: There was nothing that I liked.
Cons: The room was very dirty.
Excellent 10.0
Pros: Clean, nice staff, great price and location, everything!
Cons: No
Good 6.0
Pros: location
Cons: n/a
Good 6.0
Pros: Price
Cons: Not very clean
Okay 5.0
Pros: Nothing
Cons: It smells old and needs to be updated. The bathroom is very small. Our toilet backed up and we had to clean it ourselves.
Excellent 10.0
Pros: Safety precautions in place because of COVID.
Cons: No.
Good 6.0
Cons: There were bugs in the room
Poor 1.0
Cons: The pool wasn't open. The hotel in the left orbit and in the right orbit has OPEN POOLS. They wouldn't give me any credit for that either
Excellent 10.0
Pros: The room was great, the property was clean.
Cons: The staff was unprofessional. I checked in at 930pm and out at 930am, bot times the staff was less than attentive to me because they were focused on the cell phones.
Excellent 10.0
Pros: Peaceful
Cons: Didn't have ESPN CLASSIC.
Poor 1.0
Pros: Location
Cons: breakfast shouldn't even be an option here puece of bread in a zip lock bag on a counter ridiculous. The hotel room had a smell guest were smoking in non smoking room. They didnt have extra linen for the pull of bed in room. Staff was bland
Good 6.0
Pros: Location
Cons: Dull carpet room need updating sink too close to bed not my best stay
Excellent 9.0
Pros: Location, staffs
Cons: Can updated the light and curtains.
Good 6.0
Cons: Small beds
Poor 1.0
Pros: Location was good.
Cons: The hotel was very empty but somehow we were next door to two noisy neighbors. After multiple phone calls to the front desk and the clerk coming up to the floor to tell the neighbors to quite down or he would kick them out WE had to move rooms.
Good 6.0
Pros: Convenient location, welcoming and kind staff, well-lighted parking lot with security cameras.
Cons: The comforter was dirty. It looked like someone had proper their dirty shoes or boots on the corner of the bed. The rooms were loud. I could hear noise from the rooms beside and above me and also from the interstate.
Poor 1.0
Pros: Nothing,big mistake. Enter at your own risk
Cons: Everything was Horrible
Okay 5.7
Pros: Close to Texas Roadhouse, many other restaurants and the Concord Mills Mall.
Cons: Rooms updated. Very outdated in each room. Very dated fixtures and more. Cleanliness.
Good 7.0
Pros: I like the decor.
Cons: The machines in the fitness room weren't working which was very disappointing. I wish my room would've had a bathtub instead of just a shower.
Mediocre 3.0
Pros: Breakfast was good...
Cons: Afternoon staff member at check-in could not have possibly cared less, he mumbled a few words that I had no idea. At least the morning clerk at checkout was nice. However, the room was dirty--awoke to a roach crawling across nightstand, wont be back!!
Poor 1.0
Pros: Pleasr have a manager call me at'-----. My experience was awful. I show up and wait well over an hour for check in because of computer problems. I finally got to my room and there was poop in the toilet and trashcans were full of garbage. I have pics
Cons: Pleasr have a manager call me at -----. My experience was awful. I show up and wait well over an hour for check in because of computer problems. I finally got to my room and there was poop in the toilet and trashcans were full of garbage. I have pics
Mediocre 3.0
Pros: Close to restaurants and shopping
Cons: The bed was like a board.
Good 7.0
Pros: The location for where I needed to be
Cons: It was okay overall
Poor 1.0
Pros: This hotel was dirty and did not deserve it's 2.5 star rating. It was nowhere near the same quality of the other hotels in the vicinity with a 2.5 star rating.
Good 6.0
Pros: Free parking,nice lady at check-in.
Cons: Room smelled musty like a damp mold basement.
Poor 1.0
Pros: Outdoor pool had potential! Located close to restaurants and gas stations
Cons: Unwelcoming front desk staff , carried on having a phone conversation on her cell phone whilst checking is in. Pool area was filthy, empty beer cans and cigarette butts and used towels all over the floor. Rooms dirty, particularly beds. We left.
Okay 4.0
Pros: The staff was friendly and quick to respond to questions and concerns. It was located near the interstate and easy to access. There were several places to eat nearby as well.
Cons: There were drunks all around the outside, dirty shower, blood stained bedding and thin walls. People were up yelling and making noise all hours of the night. The A/C blower was barely working. At least there were no bedbugs.
Excellent 9.7
Pros: We had six couples come down for an overnight. For the price of our rooms, everything was really nice. Nice rooms, nice breakfast and a nice facility. Will definitely use again.
Cons: I didn’t see that there was a gym in the facility. I didn’t ask anyone but I’m pretty sure that there wAsnt. It would have been nice to have the gym.
Okay 5.0
Pros: The location is great
Cons: The hallway carpets are very dirty, and the room carpet was dirty, also, though not as bad as the hallways. Hallway walls dirty, too. This property highly used by construction trades and in my opinion is not a 2.5 star property.
Okay 4.0
Pros: This is an okay hotel for one night only.
Cons: Almost everything in the breakfast provided was cold. The carpet at the hotel was very dirty. The sheets had stains and hair. The building in general is kinda old. The tv wasn’t working very well.
Okay 5.0
Pros: Good location, easy access to the interstate, restaurants, and shopping.
Cons: I was very disappointed with the cleanliness of the room, it appeared that a detailed cleaning hadn’t been done for quite some time. The countertops were dirty, and also especially the shower.
Mediocre 3.0
Pros: Thankful for a place to stay.
Cons: The hall carpet was so dirty that it left a poor impression of how the hotel was managed. I have never seen such an unkempt carpet in all my travels. I could not wait to leave?
Mediocre 3.0
Pros: Location and accessibility to dining and commute to Charlotte.
Cons: Staff was actually great, except for the night are want. Also, since there is no management on property from Friday evening until Monday morning, situations can not be addressed properly.
Okay 5.0
Pros: Price
Cons: Condition of the hotel was old need renovating.
Okay 5.0
Pros: location
Cons: had an odor to the room
Excellent 10.0
Pros: Room was great.
Mediocre 3.0
Pros: The beds were very comfortable
Cons: Only Small pillows on the beds. The door had large gaps around it and let in a large amount of light. At the continental breakfast the coffee and orange juice were both watered down.
Good 6.0
Cons: Hospitality was poor. Air conditioning worked, but very damp in the room. Ok stay, but will look elsewhere for a similar price on my next trip.
Okay 4.8
Pros: Room was clean and furnished as expected.
Cons: We checked in at 4 p.m. and our original room wasn't clean yet. The staff gave us a suite instead. The folks on the other side of the room were fairly loud and the thin walls didn't help at all. We could hear every cough, sneeze, and closer door slam...at 6 a.m.!!! We had to take a nap as soon as we got home to make up for the lack of sleep at the hotel. Definitely not worth the $119.
Excellent 8.0
Pros: Location was great, some carpet could use replacement, the room had numerous lights out. Rooms were clean and service was good. Breakfast was OK. Staff was friendly and accomodating.
Sleep Inn & Suites at Concord Mills - Concord
Rated no. 13
7.0
Good 7.0
Based on 382 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.4
Facilities
8.0
Location
7.3
Overall
8.0
Overall 7.0 Good
Based on 262 reviews
Cleanliness
7.2
Comfort
7.4
Facilities
8.0
Location
7.3
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
6.7
Comfort
6.8
Location
6.8
Services
6.2
Staff
7.7
Cleanliness
7.5
Comfort
7.6
Location
7.8
Services
6.9
Staff
8.0
Cleanliness
7.4
Comfort
7.8
Location
7.2
Services
6.9
Staff
8.1
Cleanliness
7.2
Comfort
7.7
Location
7.6
Services
6.6
Staff
8.3
Cleanliness
7.1
Comfort
7.4
Location
7.6
Services
6.3
Staff
7.9

Okay 5.0
Pros: We traveled here for the Rennaisance Festival. This was the closest hotel and was a decent price. The rooms were clean.
Cons: The $150 deposit was an unpleasant surprise. Hope no one is traveling here on a tight budget. The outside area was very dirty and there was no breakfast offered.
Excellent 8.0
Pros: Affordable
Excellent 10.0
Pros: Good
Cons: No breakfast
Good 7.0
Pros: The exterior of the property is under renovation. Needless to say is an eyesore.
Good 7.0
Pros: mattress very comfortable
Excellent 8.0
Pros: Location is good
Cons: After I slept there it felt like I had been in insulation somwhere. Very itchy. NO BREAKFAST!!!!! They need to remove that!
Mediocre 2.0
Pros: It was not clean at all, the fact the property is under renovation and everything it is all the place. It seem that people life in this hotel. Also the fact there was a lot insect all around the property and the smell in the rooms
Cons: Everything
Good 7.0
Pros: Under construction so outside of building looks under construction. Staff was nice and rooms were really clean and much nicer than expected.
Cons: Cops beat on my door looking for old tenant.
Good 6.0
Pros: Staff are great.
Cons: Room had no clock, ice machine on other side of building didn’t seem safe location with someone sitting on the floor in the area, phone didn’t work in room and was never fixed during my stay. Everything else was fine.
Excellent 9.0
Pros: Staff super friendly
Cons: Bad microwave
Good 7.0
Pros: Rooms did not stink. Easy access to the room. Bed was large.
Cons: Cigarette burns on the tub. Only one set of towels left in the room. We called for towels the day after Christmas and they were not delivered before we left. On holidays there should be two sets of towels left if no one is going to clean the room or leav
Excellent 8.5
Pros: The drive took less time than anticipated and we were able to call and book an additional night in the same room for almost the same rate as we had received from KAYAK. Very helpful and friendly staff!
Cons: Road construction in front of motel made access difficult and dirt on the car was not pleasant.
Concord Inn - Concord
Rated no. 14
7.0
Good 7.0
Based on 262 reviews
Details
Reviews

Cleanliness
5.6
Comfort
5.8
Facilities
4.5
Location
7.8
Overall
5.8
Overall 5.4 Okay
Based on 558 reviews
Cleanliness
5.6
Comfort
5.8
Facilities
4.5
Location
7.8
Overall
5.8
Cleanliness
6.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
10.0
Cleanliness
5.1
Comfort
5.4
Location
7.4
Services
5.3
Staff
6.8
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
6.0
Cleanliness
5.7
Comfort
5.9
Location
7.9
Services
5.7
Staff
7.3
Cleanliness
5.7
Comfort
5.7
Facilities
2.0
Location
8.1
Overall
2.0
Cleanliness
6.2
Comfort
6.3
Facilities
7.0
Location
7.9
Overall
6.0
Cleanliness
5.9
Comfort
6.0
Location
7.8
Services
6.0
Staff
7.3

Okay 4.0
Pros: Staff responded to maintenance promptly. Location is great.
Cons: Air Conditioning didn't work, exhaust fan in bathroom ready to fall out of ceiling, constant dope smell in hallways.
Poor 1.0
Pros: location
Cons: very dirty unsafe
Poor 1.0
Pros: When I left knowing I never have to step foot inside that hotel ever again.
Cons: There is nothing good I can say about anything except the location was ok.
Excellent 9.0
Pros: Close to mall and restaurants
Cons: Clean , had a fridge and microwave peferct. Was close to mall and family
Excellent 10.0
Pros: Personal service attention to detail..
Cons: Nothing, making constant improvement...
Mediocre 3.0
Pros: Location was great for the race tracks.
Cons: Rooms very outdated. Floors were not clean at all, when you walked on them they felt sticky!! Water splash on bathroom floor when I cleaned it up with a towel the towel was brown. The refrigerator had mold around the rubber on the doors. There was trash in the trash can when we checked in. Booked 2 rooms we killed 2 cockroaches in 1 of the rooms!!! The hallway smells really bad!!! People actually live in the hotel so at night a lot of people just hanging out in parking lot sitting on their cars it seemed a little shady to me. When we checked out on Monday morning there was about 10 kids who apparently lived there standing in front of the front door waiting on school bus!! Would not stay here again!!!
Poor 1.0
Pros: It was in a good location for my visit
Cons: When we got there our toilet wouldn’t flush, and they didn’t fix it for 24 hours, my whole stay I didn’t have a toilet pretty much. They wouldn’t give us towels the second day, they said they didn’t have any and they would bring some to our room in they do (never did)
Poor 1.0
Pros: Nothing
Cons: Rooms are out dated and dirty
Mediocre 2.0
Pros: FrontDesk
Cons: Marijuana in halls and rooms. AND,ROACHES
Poor 1.0
Pros: Nothing.
Cons: Sheets were dirty when I moved the covers back, blood stains. Dead bugs on the ground in the corner.
Mediocre 2.0
Pros: only the location
Cons: It was supposed to be non smoking, whole place smelled like smoke, people were definitely smoking. All my clothes and bags smelled like smoke when I left. People yelling up and down the halls all night. I felt so nasty when I left there.
Good 6.0
Pros: Location
Cons: Poop at the stairway .
Excellent 9.2
Cheap and cozy for what u get
Excellent 10.0
Pros: Location was close to the interstate and plenty of restaurants were in the area. It was clean as well and the staff I met were very friendly
Cons: N/A
Excellent 10.0
Cheap rooms good quality
Okay 4.0
Pros: The location and the staff.
Cons: The room and everything in it looked dirty. I sprayed lysol and wiped down and cleaned everything myself. This is the only place with a kitchenette that didn't supply any plates,cups,silverware,utensils or pots and pans.
Excellent 10.0
Pros: Location see cry
Cons: No carrages
Mediocre 3.0
Pros: Good location near highway. Cheap
Cons: Hallways, stairways, room furniture were all old & filthy. Bathroom linens were clean but cheap and old.
Poor 1.0
Pros: Proximity to our destination
Cons: Room was unclean, cigarettes but ya on headboards, urine on toilet, floors where disgusting. Asked housekeeping if i could get more towels and she looked blankly at me and shrugged her shoulders and said “i guess” filthy place an
Excellent 9.0
Pros: The comfort of the bed
Cons: Bugs
Poor 1.0
Pros: I liked nothing about this dump
Cons: Roaches, cock roaches everywhere the room had a really dirty smell to it. The hallway nasty. Light covers on stair way nasty. The place really needs new management. Guest over us sound like that where tap dance for 3 days
Excellent 10.0
Pros: I like this hotel
Cons: Bugs
Poor 1.0
Pros: I didn't see any bugs, and nobody died. My car was there the next day.
Cons: Blood/poop stains on the mattress. Complete disrepair and uncleanliness of the rooms. Holes in the blankets. Used soap in the shower. Hole in the walls in the room. Cords hanging. Blown breakers.
Poor 1.0
Pros: There was nothing at all. I normally don't leave reviews but this place was just trash.
Cons: Everything! They have roaches and their rooms smell. I was supposed to be in a non smoking room but it was just terrible. There was old dried poop on the wall it was super dusty and the toilet clogs. Instead of fixing it they told us to plunge it ourselve
Poor 1.0
Pros: Nothing
Cons: Large group of people hanging out every single day in front of all the exits and in the parking lots. No privacy and I did not feel safe. My room was also dirty upon arrival. Changed to another room and it was also dirty. Old soap left in shower
Excellent 10.0
Pros: The beedd
Cons: The deposit
Mediocre 2.0
Pros: Location
Excellent 9.0
Cons: Roof leak in bathroom top floor.
Excellent 8.0
Pros: The staff was great!!!!
Cons: Halls were scattered with trash but over all okay.
Mediocre 2.0
Pros: NOTHING !
Cons: EVERYTHING COULD HAVE BEEN BETTER ! DEFINITELY CRACK HOUSE/ METH HOUSE/ HALFWAY HOUSE TERRITORY!!! Will NEVER book there again. This hotel should NOT be advertised.
Good 7.0
Pros: The price. The privacy of no maintenance every morning. The friendly and understanding staff.
Cons: My neighbors were very noisy. There are lots of bed bugs so wash everything in hot water and sleep clothed. Also never got back the $50 deposit
Poor 1.0
Pros: We liked NOTHING about this hotel
Cons: This place was a nasty disgusting establishment and should be deemed unsafe. We felt unsafe in the building and had to leave and find another hotel.
Poor 1.0
Pros: Not a single thing.
Cons: Dirty, soiled mattresses. Ticks and multiple bugs in the room. Have bites on my lower extremities. Slept on my clothes so I did not touch the bed. Morning to night homeless people begging for $ from the guests. Worst motel experience
Mediocre 3.0
Pros: Location to our destination
Cons: Bathroom was absolutely disgusting. The bath tub had a 1/2 of water in it with dirt and hair floating. Tried to alert the front desk of the issue but they were closed as of 11pm. Staff was also very rude when checking in. Will not be returning.
Okay 4.0
Pros: Location.... Amenities all in my room
Cons: Dusty floors, no light bulb in fridge Smoke smell in my bathroom. 1 roach crawl up my son leg night time in our room...first floor
Mediocre 3.0
Pros: The staff was helpful and friendly.
Cons: Our room and bathroom were not very clean. The appliances in the kitchen looked dirty too.
Good 7.0
Pros: Location and price
Cons: Noise
Okay 4.0
Pros: The staff was friendly and helpful. The location was very good, and close to lots of restaurants and shopping.
Cons: This hotel room was bare bones. No shampoo, hair dryer, coffee maker, plastic or styrofoam cups, or kleenex. It has a kitchenette, but the cupboard is bare...not one plate, cup, glass, pot, etc. Only one towel and wash rag provided pp. No security.
Okay 4.0
Pros: Size of the room
Cons: Could not sleep loud neighbors hallways smelled like weed
Poor 1.0
Pros: Location
Cons: The floor in the room was filthy.
Okay 5.0
Pros: Location
Cons: I had a none smoking room and I could smell smoke come in into my bathroom which made the room smell like smoke. Mold was around the window. The refrigerator paint was chipped and looked rusty, had to call twice about the toilet because it would not flush
Good 6.0
Pros: What I liked best was how the hotel was remodeled.
Cons: Yes. One of the staff members behind the front desk was rude. Her customer service skills need much work. The rooms were clean but could have been better. Bed coverings were dingy looking.
Excellent 8.0
Pros: Location, price
Cons: No ice machine, extra pillows were not available, low on toilet paper and no extra so had to ask for more.
Mediocre 2.0
Pros: Nothing
Cons: Supposed to be non smoking, but room smelled of smoke. Appliances old. TV picture terrible.
Okay 5.0
Pros: Staff was helpful and nice
Cons: None of the pictures online of the rooms were the same. If I would have known that’s what it really was I wouldn’t have stayed there. There were some very sketchy people staying there and it smelled of drugs in the hallway
Excellent 8.0
Pros: nice clean rm. , comfie bed
Excellent 8.0
Pros: Location. location, location. Easy to get in and out of, very convenient to area dining and shopping.
Cons: Hotel staff Tried/wanted to charge me an extra $50 as a deposit for damage done to the room. I complained and they did not charge me. I have stayed in this motel before with no issues, but probably will not stay there again for this reason.
Good 6.0
Pros: Location close to Charlotte Motor Speedway.
Cons: No ice.
Okay 4.0
Cons: The hotel stinks really bad of smoke.
Good 6.0
Pros: Lots of restaurants nearby. Easy access to I-85. Frig, and microwave in rooms. Nice pool.
Cons: Very small rooms. Parking can be a challenge. No facial tissue, hair dryers or shampoo in rooms. No breakfast at all. Just a cup of coffee.
Okay 4.0
Pros: Location
Cons: They did have cockroaches and no hand soap
Mediocre 2.0
Pros: Location was good.
Cons: Disgusting. Full of transient people who live there full time who have either been evicted or foreclosed on with no other place to go. 3rd floor reeked of smoke. It was loud and I would never stay there again.
Okay 5.0
Cons: No room service and horrible sound insulation. We could hear every door shut and the laundry room 4 rooms down the whole time.
Good 7.0
Pros: It was nice and quiet.
Cons: They had no complimentary breakfast or an indoor pool.
Mediocre 2.5
Pros: The lady on night duty was nice.
Cons: #1 - Dirty bathroom and when I asked them to clean it, they took the trash and lit was still the same dirty.
Okay 4.0
Pros: The first room they gsve us was filthy, the second room was not much better. For the price and rating, this was a horrible deal.
Good 7.0
Pros: Very private. Heard a argument or two. Which was ok the fact that there wasnt no bluelights which was even better.
Good 7.1
Pros: I loved the king size bed, which was really comfortable.
Cons: I feel like they need to do some serious updating with the rooms. The lamps in the rooms need to be changed. I hate the smell of smoke and I feel everything should be smoke free considering the fact that people like me have sinus issues.
Good 7.0
Pros: Staff very nice ...good location ....perfect fit laundry room big plus
Good 7.0
Pros: location, price
Excellent 9.3
Pros: Location < 5 minutes from Charlotte Motor Speedway and I 85. Clean and comfortable room with a small kitchen with microwave. Staff was excellent and courteous and very cooperative.
Cons: Outdated tube TV - not a big problem - worked fine. Shower floor was a slip hazard at one end but the rest of the shower floor was mostly slip free. Regulating the AC fan was difficult, only had high and low settings and 'low was what high would be must everywhere else.

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