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Best Western Plus Charlotte/Matthews Hotel

2501 Sardis Road North, Charlotte, NC 28227-7724, United States
+1 704 845 2810


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Overall guest ratings

6.9/10 Good
based on 388 reviews
See all reviews

Review highlights

  • 9.8
  • 7.5
  • 4.6
  • 2.3

Good to know

  • Professional service
  • Friendly service


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    At BEST WESTERN Charlotte, our location is a big draw for many guests, since we’re just seven miles from uptown Charlotte and within close proximity to Matthews, NC. A great price is complemented with fantastic amenities in each room, like 42-inch flat screen TVs, refrigerators and microwaves. Charlotte hotels are known for southern hospitality, but we take it a step beyond here. From the moment you arrive, you’ll be treated like family. Located in Crown Point Business Park, our Charlotte hotel is a favorite for business travelers and vacationers alike, and our staff knows how important a warm welcome is. The Blumenthal Performing Arts Center is nearby, and many of our Charlotte hotel guests are in town for a special event. The Lowes Motor Speedway is also popular, especially for guests who want a little adrenaline rush while on vacation. From the Time Warner Cable Arena to Carowinds Amusement Park, the options in Charlotte are nearly endless, and our staff members are happy to provide tips and recommendations to help make your stay even better. Our Matthews hotel is close to many restaurants, so a great meal is never far away. Try the local cuisine and southern favorites at fine dining establishments or mom and pop diners. Shopping, sightseeing, and tours are all just moments away. At our Charlotte hotel, you’ll be close to all the top attractions but far enough away from the center of downtown to avoid the hustle and bustle. If you’re here on business, it’s a breeze to take care of your work in open, comfortable rooms. Within a close proximity to several corporate parks, visitors to companies like Family Dollar, Windstream Communications and Harris Teeter all stay at our Charlotte hotel on a regular basis. Cool, quiet guest rooms are a must whether you’re here for business or leisure, and we understand that. At our property, we always go the extra mile for you. Reserve your next stay Charlotte stay at BEST WESTERN PLUS Charlotte/Matthews Hotel! Enjoy your stay.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Laundry facilities
    • Express check out
    • Free Internet
    • Pets not allowed
    • Free parking
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    Guest reviews

    Overall rating

    6.9 Good
    based on 388 reviews
    • 9.8 "Terrific location."
    • 7.5 "Good breakfast."
    • 7.0 "Good service."
    • 4.6 "Rooms are not good."
    • 2.3 "Disappointing internet connection."

    Overall rating

    7.8 Good
    based on 135 reviews
    • 9.8 "Terrific location."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 4.7 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
    • 4.1 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."

    Overall rating

    6.5 Good
    based on 124 reviews
    • 9.8 "Terrific location."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Service is ok."
    • 4.5 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      3.3 "67% complained about the bathroom."
    • 4.3 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.0 "Horrible vibe."
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    Overall rating

    7.0 Good
    based on 89 reviews
    • 7.4 "Good breakfast."
    • 6.7 "Service is ok."
    • 4.3 "Rooms are not good."

    Overall rating

    7.7 Good
    based on 38 reviews
    • 9.8 "Terrific location."
    • 7.2 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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