Overview

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The Westin Charlotte

601 South College Street, Charlotte, NC 28202, United States
+1 704 375 2600

$202+

Overall guest ratings

8.6/10 Excellent
based on 1,855 reviews

Review highlights

  • 8.5
  • 8.3
  • 6.4
  • 6.2

Good to know

  • Comfortable beds
  • Great view

Nearby

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    About

    With its iconic Portman design, our hotel is an integral part of Uptown’s financial district and the Queen City skyline. Next to the convention center, we’re minutes from Bank of America Stadium and major headquarters such as Wells Fargo and Deloitte. The hotel’s myriad features include a WestinWORKOUT® Fitness Studio, indoor pool, and on-site dining outlets such as Ember Grille that sizzle with personality and flair. We offer spa services at Westin Wellness Center and 44,000 square feet of meeting space. The only choice for modern luxury in Uptown, the hotel boasts 700 amenity-filled rooms and suites with soaring city views. Sink into our Westin Heavenly Bed®, with layers of sublime comfort, or refresh in the Heavenly Bath® for a delightful escape.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Child pool
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    based on 1,855 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      7.7 "77% were impressed by the valet service."
      7.5 "75% found the restaurant service to be one of the best."
      7.3 "Lovely bar service, according to 73%."
    • 8.3 "Location is great."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "High comfort."
      8.6 "86% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      7.8 "78% liked the big bathroom."
    • 7.2 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      9.5 "95% thought the view was good."
      8.8 "88% thought rooms were spacious."
      7.8 "78% liked the big bathroom."
    • 7.2 "Tasty food."
      7.4 "74% loved the menu selection."
    • 6.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 4.2 "Value below average."
      2.5 "75% said the breakfast was too expensive."
      1.3 "The price was too high for 87%."
      3.3 "67% said beverages were too expensive."
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    Overall rating

    8.6 Excellent
    based on 1,057 reviews
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.6 "High comfort."
      8.7 "87% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
    • 7.6 "Good location."
    • 7.4 "Good bar."
    • 6.7 "Vibe was decent."
    • 6.7 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.6 "Only 66% thought the shower was ok."
    • 6.6 "Food is average."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 3.6 "Value below average."
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    Overall rating

    8.2 Excellent
    based on 426 reviews
    • 8.1 "Location is great."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "High comfort."
      8.3 "83% said the beds were comfortable."
    • 6.6 "Food is average."
    • 6.5 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 6.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 3.8 "Value below average."
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    Overall rating

    8.3 Excellent
    based on 204 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 7.6 "High comfort."
      8.4 "84% said the beds were comfortable."
    • 7.1 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 6.5 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.4 "Value below average."
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    Overall rating

    8.6 Excellent
    based on 166 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.1 "Comfort level is high."
      8.7 "87% said the beds were comfortable."
    • 7.8 "Good location."
    • 7.1 "Nice rooms."
      8.7 "87% said the beds were comfortable."
    • 7.0 "Tasty food."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.4 "Internet is average."
    • 4.0 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

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