Overview

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The Westin Charlotte

601 South College Street, Charlotte, NC 28202, United States
+1 704 375 2600

$206+

Overall guest ratings

8.5/10 Excellent
based on 1,666 reviews

Review highlights

  • 8.3
  • 8.1
  • 6.8
  • 5.8

Good to know

  • Comfortable beds
  • Great view

Nearby

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    About

    With its iconic Portman design, our hotel is an integral part of Uptown’s financial district and the Queen City skyline. Next to the convention center, we’re minutes from Bank of America Stadium and major headquarters such as Wells Fargo and Deloitte. The hotel’s myriad features include a WestinWORKOUT® Fitness Studio, indoor pool, and on-site dining outlets such as Ember Grille that sizzle with personality and flair. We offer spa services at Westin Wellness Center and 44,000 square feet of meeting space. The only choice for modern luxury in Uptown, the hotel boasts 700 amenity-filled rooms and suites with soaring city views. Sink into our Westin Heavenly Bed®, with layers of sublime comfort, or refresh in the Heavenly Bath® for a delightful escape.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,666 reviews
    • 8.3 "Location is great."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.5 "75% were impressed by the valet service."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.6 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
      8.9 "Business facilities were excellent, according to 89%."
    • 7.0 "Tasty food."
      5.0 "50% thought the dining experience was appropriate."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.0 "Only 60% thought the shower was ok."
      5.0 "Only 50% said the rooms were modern."
      5.0 "50% thought the kitchenette was ok."
    • 5.8 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
    • 5.1 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 4.0 "Value below average."
      2.4 "76% said the breakfast was too expensive."
      1.5 "The price was too high for 85%."
      3.3 "67% said beverages were too expensive."
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    Overall rating

    8.6 Excellent
    based on 966 reviews
    • 7.7 "Good location."
    • 7.6 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.5 "High comfort."
      8.6 "86% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 7.3 "Good bar."
    • 7.1 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 6.7 "Rooms are ok."
      6.3 "Only 63% thought the shower was ok."
    • 6.5 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
    • 6.5 "Food is average."
    • 5.5 "Average cleanliness."
    • 3.4 "Value below average."
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    Overall rating

    8.3 Excellent
    based on 366 reviews
    • 8.2 "Location is great."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 7.1 "High comfort."
      8.2 "82% said the beds were comfortable."
    • 6.4 "Food is average."
    • 6.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 5.1 "Breakfast is mediocre."
    • 3.8 "Value below average."
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    Overall rating

    8.3 Excellent
    based on 183 reviews
    • 8.3 "Location is great."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.3 "High comfort."
      8.3 "83% said the beds were comfortable."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.3 "Rooms are ok."
    • 5.2 "Average cleanliness."
    • 4.3 "Value below average."
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    Overall rating

    8.6 Excellent
    based on 149 reviews
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.9 "Good location."
    • 7.8 "High comfort."
      8.6 "86% said the beds were comfortable."
    • 6.9 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 6.8 "Food is average."
    • 5.7 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Internet is average."
    • 3.8 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

    Recent reviews

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