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Hotels near Chattanooga Lovell Field airport

Hotels near Chattanooga Lovell Field airport

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Lovell Field (CHA) - Chattanooga, TN, United States
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Best hotels near Chattanooga Lovell Field airport

Cleanliness
9.1
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.7
Overall 8.9 Excellent
Based on 957 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.7
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.3
Services
9.1
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.6
Location
8.6
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
9.1
Staff
9.1
Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
9.2
Staff
9.2
Cleanliness
8.8
Comfort
9.0
Facilities
7.3
Location
9.2
Overall
6.6
Cleanliness
8.8
Comfort
8.6
Location
9.4
Services
8.8
Staff
8.8

Good 6.0
Pros: breakfast was great
Cons: The mattress pad on the pullout had urine stains and smelled like urine. I think housekeeping forgot to change the pad. The remote in one of the bedrooms needed new batteries. Apparently our room had a leaking shower that leaked into the room below. Maintenance had to come “repack” our shower. The maintenance gentleman was very nice and apologetic, but this made us question whether the entire hotel was maintained properly. All of the little things just add up to make you feel uneasy and uncomfortable.
Good 6.0
Pros: Beautiful hotel. Great location. Friendly staff. Fantastic breakfast.
Cons: I, with other members of my soccer team, originally booked 2 queen size beds. Then a few days before the trip, I received an email that I had been upgraded to a king size suite with a sofa bed. That’s not what I wanted. I feel like it was a bait and switch. To make matters worse, the sofa bed was very uncomfortable and squeaked. The pillows provided were the absolute worst pillows I’ve ever tried to sleep on. We were all uncomfortable and exhausted the whole weekend because we didn’t sleep well. I will never neglect to bring my own pillows after this experience.
Excellent 10.0
Pros: The reception area was beautiful, clean and the close proximity to local eateries.
Cons: The parking was atrocious!! I literally dreaded having to leave for the event of our day returning in the evening only to park in completely different parking lot
Excellent 9.0
Pros: Hot breakfast, evening meet and greet with drinks. Late checkout. Staff. Ample parking. Plenty of restaurants in walking distance.
Cons: Would like earlier checkin time
Excellent 10.0
Pros: It¿s very convenient to shops and food
Cons: The indoor pool was very cold.
Okay 4.0
Pros: Very nice and clean
Cons: Staff member randomly knocked on our door saying they thought it was a vacant room and the pool was closed which was a large reason for choosing that hotel
Excellent 10.0
Pros: I loved the evening reception and the breakfast was delicious.
Cons: Breakfast was CHAOS. Lines going different ways, no organization. After I got my omelet, I waited in front of the servers for my other food, & they continuously let other people go in front of me, at least 6, ignoring me until finally asking what I needed
Excellent 9.0
Pros: I like the queen suite which comes with a pull out sofa and two queen beds.I just didnt like the view. My view was the air unit on top of the roof. I also like their was a breakfast buffet and two free drinks in the evening.
Cons: The view of my room was air conditioning unit on top of the roof.
Excellent 10.0
Pros: Location and cost
Excellent 8.0
Pros: The staff was respectful and nice, breakfast also the evening reception.
Cons: Seen several guest not obeying the rules (Not wearing their mask)
Excellent 10.0
Pros: Clean room
Cons: No
Excellent 10.0
Pros: The total atmosphere felt special for traveling and a great breakfast with excellent help. Does not get any better when traveling.
Excellent 10.0
Pros: Great location, very clean and staff so accommodating. Nice having a quality restaurant in the building.
Excellent 10.0
Pros: Excellent breakfast, nice staff, very nice rooms.
Cons: No
Good 6.0
Pros: Location & breakfast
Cons: The reception in the evening was very lacking of most Embassy Suites. Did not live up to my expectation of what Embassy Suites are.
Excellent 10.0
This Embassy Suites was very clean. It was located about 15 minutes from downtown and an easy drive to most places. There were plenty of great restaurants around the area to chose from(Chuy's!!!). The breakfast buffet was very good too. The staff was friendly and helpful. We really enjoyed our stay there.
Mediocre 2.5
Pros: It’s okay.
Cons: Staff is non-helpful. Ask for something they normally have or should be getting & all the answer you get is Sorry & Bye. It should be I am sorry, what can I get for you instead or do instead. Place is nasty & not well kept up. Don’t have enough parking for guest & people going to Ruth Chris at night. Construction all around, have you park in non-secure area & walk in the dark. Omelet bar not set up with any good flow. Everyone gets in way of trying to get to other breakfast items. Coffee is nasty Folgers. Have Peet’s coffee & pull it when Everyone comes down for breakfast because to lazy to make more.
Excellent 8.5
Pros: Beautiful hotel loved our room. The free breakfast was much better then any hotel I've ever stayed at. Checkout isn't until 12 so you don't have to rush to checkout by 10.
Cons: The indoor pool wasn't heated. What's the point of an indoor pool if it's too cold to get in and enjoy. No Jacuzzi. A Jacuzzi in a embassy suite should be a must!
Excellent 10.0
Pros: Everything!! First stay here but not the last. Love the restaurant that is there and the room was wonderful. Lots to do nearby and plenty of shopping. We will definitely be back!
Embassy Suites Chattanooga / Hamilton Place - Chattanooga
Rated no. 1
8.9
Excellent 8.9
Based on 957 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
8.0
Location
9.0
Services
9.0
Overall 8.9 Excellent
Based on 158 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
8.0
Location
9.0
Services
9.0
Cleanliness
7.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
6.0
Cleanliness
8.9
Comfort
9.1
Location
9.0
Services
9.0
Staff
9.3
Cleanliness
9.1
Comfort
8.9
Location
8.9
Services
8.8
Staff
9.2
Cleanliness
9.4
Comfort
9.6
Location
9.6
Services
9.4
Staff
9.6
Cleanliness
8.8
Comfort
9.2
Location
9.1
Services
8.9
Staff
8.9
Cleanliness
9.0
Comfort
9.3
Location
9.0
Services
9.3
Staff
9.8

Excellent 8.0
Pros: Good sized room and ample parking. Dog friendly. Quiet. Friendly staff.
Cons: Kitchen wasn't as clean as it could have been but was well stocked.
Good 6.0
Pros: I liked the set up of the room, and the breakfast was good. Most of the staff was very nice and accommodating. Bed was comfortable. We were happy they allowed pets. Lobby and public facilities were nice. location was convenient.
Cons: Our car got broken into on the last night we were there. You guys really need to install security cameras and that was a massive disappointment for a large chain hotel in a downtown area. The couch in the room was extremely uncomfortable to the point of not wanting to sit on it. The room was clean enough but could have been better. The toilet was really low to the ground which was weird and we weren’t a fan of that.
Excellent 9.0
Pros: Kim was very nice. Room was very spacious and clean.
Cons: The food at breakfast wasn’t the best.
Excellent 10.0
Pros: The rooms were very clean. The beds were very comfortable. The staff was friendly and welcoming. We were greeted by the front desk staff, the breakfast staff and everyone along the way. The hotel was close to great restaurants and all the stores that we needed.
Cons: The location was in an industrial looking area. But thankfully, it was still close to everything that we needed
Excellent 8.0
Pros: did not have breakfast
Okay 5.0
Pros: good location, nice sized rooms, like that there is a separate sleeping area.
Cons: This is an older property and the furniture in the rooms is pretty run down and very uncomfortable. Beds are good. This is a very dog friendly hotel and the dogs are on every floor. heard dogs barking as you walk down the hall, thank goodness none were in adjoining rooms. The dishes in the room were still in the dishwasher, I had to put them away. Found dog kibble and 2”long dead bug under the chair that sits 15” off floor, never vacuumed under it even thou a cleaner would have fit under or moved. The carpet was stained and not clean. I believe I would have been appalled if I would have turned on a black light to see all the urine stained carpet and furniture. The only reason I didn’t do the black light is that I searched the city for rooms after the first night and couldn’t find any available, otherwise I would have demanded my money back and moved.
Excellent 10.0
Pros: Great room, spacious, lots of amenities . Would stay there every time in the area.
Excellent 8.0
Pros: Very clean but had a musty smell when AC wheat first turned on.
Cons: The room we had was pretty small.
Excellent 10.0
Pros: Great staff. Extremely clean. Enjoyed our stay.
Excellent 10.0
Pros: Loved the room quiet clean and loved the extra care for COVID-19 protection
Cons: Na
Good 7.0
Pros: The room was clean and the bed was comfortable.
Cons: No breakfast left no coffee cup no plates or utensils they seemed to be over booked and under staffed. Very nice people though,
Excellent 10.0
Pros: Very roomy and great beds!!!
Okay 4.6
Pros: I liked the fact there are 2 bedrooms plus the living/ kitchen area. The easy access to the interstate.
Cons: I arrived at 4:30 was told my room was not ready and then offered a lesser room than the one I paid for. I was told they had cleaning staff call in sick so they were behind then I was informed how long it took to clean the room I had requested. That I felt was not my problem. I had no room and was asked to return in a 1/2 hour and it would be ready. I returned in 45 minutes and had to stand and wait while I heard the manager inform another guest that their room was not available yet either and then the manager upgraded their room. I was never offered anything but a lesser room. At my turn I was informed that my room was still not ready and I hadn't given them enough time. Very unprofessional service. I will not return to this particular hotel. I have stayed at other Homewood Suites and never been treated so unprofessional as I was here.
Excellent 10.0
Pros: The breakfast every day was just wonderful..very pleasant staff.
Cons: Couch in our room was old and warn though very clean room.
Homewood Suites By Hilton Chattanooga - Hamilton Place - Chattanooga
Rated no. 2
8.9
Excellent 8.9
Based on 158 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
9.0
Location
9.3
Overall
8.8
Overall 8.8 Excellent
Based on 609 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
9.0
Location
9.3
Overall
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
9.3
Comfort
9.0
Facilities
9.3
Location
9.0
Overall
9.2
Cleanliness
9.1
Comfort
9.0
Location
9.4
Services
9.1
Staff
9.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
9.0
Staff
9.3
Cleanliness
9.6
Comfort
9.4
Location
9.4
Services
9.5
Staff
9.3
Cleanliness
8.9
Comfort
8.9
Facilities
9.0
Location
9.3
Overall
8.0
Cleanliness
9.1
Comfort
8.9
Location
9.4
Services
8.9
Staff
9.2

Excellent 10.0
Pros: Location..staff..breakfast..
Cons: Tiny flat pillows..
Excellent 10.0
Pros: Clean modern rooms, with a great breakfast! Also super close to lots of shopping and restaurants!
Cons: The juice machine was out of order at breakfast, so there was nothing to drink but milk and coffee. But not a huge deal obviously. Just hard with kids.
Excellent 8.0
Pros: Check in and staff overall very nice and helpful.
Cons: Really small shower area.
Good 7.0
Pros: cleanliness
Cons: breakfast bar , drinks were hot no Ice available
Okay 5.0
Pros: The location was great.
Cons: The toilet in my room was running non-stop and when I reported it they stated it couldn’t be fixed until the next day and when I asked to be assigned a different room the front desk person stated they were booked. The running water was so distracting that I called back and did receive a new room.
Mediocre 2.0
Pros: The breakfast.
Cons: Had to change rooms 3 times. First room was next to the elevator and kept me awake all night. Second room had a faulty heating system and the smell was so strong I could not breathe. I was concerned about it catching fire.
Excellent 8.0
Pros: Location
Cons: Cost
Excellent 9.0
Pros: Location!!
Cons: $$
Good 7.0
Pros: Room was clean but the pool area looked like it had been ransacked.
Excellent 10.0
Pros: close to other eating places , shopping , indoor pool . very comfortable. friendly staff . easy to park . safe area
Cons: Nothing I can think of . Everything was nice.
Okay 5.0
Pros: The check in staff were very nice
Cons: The Carpet was old, soiled and dirty. The beds were noisey whenever you moved. The lobby tile floors were dirty and had footprints. The continental breakfast area was not open when advertised and fifteen minutes later it still was not available...
Excellent 8.0
Pros: It was at a good location, the staff were super kind, and everything was clean. I liked that you have to ask for housekeeping, so you don¿t have to worry about being disturbed or remember the sign.
Cons: The only drawbacks were that the breakfast options were limited and the soundproofing could have been much better. We were woken up early in the morning by loud guest doors. The doors slam when you shut them and it is loud even all the way down the hall.
Poor 1.0
Pros: Location! Safe area!
Cons: Bathroom in suite was disgusting. Hair in sink and on counter. Toilet bowl was black. Top quilt on bed was filthy. Very noisy & hard to sleep!
Excellent 10.0
Pros: Super clean
Cons: Ok but it was very basic
Good 7.0
Pros: It was very nice and clean.
Cons: We paid $30 extra a night for really cheap thrown together breakfast. And the pillows in the room are really bad.
Poor 1.0
Cons: Staff
Poor 1.0
Cons: The couch was filthy
Excellent 9.0
Pros: Nice size T.V. ; comfy bed; quiet; near eating establishments.
Cons: No
Excellent 9.0
Pros: Location, breakfast included in price of room, room and lobby decor.
Cons: My problem was with the ADA identification of the room. It would be helpful if more info was given. This was an ADA "hearing" adapted room, I needed, and thought I had reserved a physical ADA adaptation (walk-in shower or least more handrails in bathroom.
Excellent 8.0
Pros: The location and staff.
Cons: No
Excellent 10.0
Pros: Friendly accommodating staff
Cons: No
Excellent 8.0
Pros: Fair price, pretty good rooms (generally), they offered a free snack to go (for those people in a rush)(nice touch), good hotel for the money.
Cons: The continental breakfast wasn’t the best. I think the scrambled eggs were powered, the hard boiled eggs were partly frozen, the fruit salad didn’t seem to be fresh, the omelets at Burger King are probably better. I was still able to squeak out some decent morning food, and wasn’t too disappointed. I didn’t like the coffee they had. Also, the first day I was there the floor was sticky, I think someone spilled coffee in the lobby, and it seemed to take a long time to clean it up. One more thing; I don’t think I got the best room. It was right next to the elevator and the view out the window was the side of the awnings-I felt I got the least desirable room (not contradiction to the positive room review). The housekeeping missed one of the days I stayed there, I don’t know why. They probably need to pay a little more attention to details, and it would be a very good hotel. Also, I wouldn’t discourage anyone from staying there.
Excellent 10.0
Pros: Everything.
Cons: No. Everything was wonderful.
Excellent 10.0
Pros: It is new and very clean. The location is excellent.
Excellent 8.0
Pros: clean bedding --white linens
Cons: Housekeeping did not return to us to clean the room after we asked for a few minutes. The lady at the desk ending up freshening up our room.
Excellent 9.7
Pros: The hotel was very clean staff very nice our room was Oder free, lobby bathrooms and sinks were spotless.
Good 7.0
Pros: breakfast, lobby
Cons: smell of bleach in room-price is higher than it should be compared to other hotels
Good 7.7
Pros: Comfortable room and bed, located near shopping and in a good area
Cons: Traffic around the hotel was usually heavy, breakfast was great but stayed really busy for the hole time. By busy I mean 10-15 minutes to get a waffle, this sucks when you have 2 hungry toddlers first thing in the morning haha
Okay 5.0
Pros: Cleanliness, nice hotel
Cons: There was an issue and still we have not received a call back from management.
Excellent 9.4
Pros: The rooms were clean & beds super comfortable. The complementary hot breakfast was very good. My kids loved the pool. Most of the staff was friendly.
Excellent 9.3
Pros: Very clean facility in a great location. The staff were at tentative. There was a great breakfast. Nice safe location close to restaurants and shops No hesitation recommending this hotel.
Hampton Inn & Suites Chattanooga/Hamilton Place - Chattanooga
Rated no. 3
8.8
Excellent 8.8
Based on 609 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
9.5
Location
9.0
Overall
9.7
Overall 8.8 Excellent
Based on 362 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.5
Location
9.0
Overall
9.7
Cleanliness
9.5
Comfort
8.6
Facilities
9.3
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Location
9.2
Services
9.0
Staff
9.4
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
9.2
Staff
9.5
Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
8.7
Services
8.9
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.5
Services
9.7
Staff
9.8

Good 7.0
Pros: I enjoyed the amenities of this location, particularly the pool. They also were in a good location, not far from Walmart, nice restaurants and they have a restaurant in main lobby
Cons: The room was small, not as glamorous as expected, I’m a little particular but for almost $200 for one night, I want the paint and every thing to be wonderful, I noticed chipped wood and paint.
Good 6.0
Pros: The whirlpool
Cons: The bed was squeaky
Excellent 10.0
Pros: Clean place and nice
Excellent 8.0
Pros: Beautiful. Friendly staff
Cons: The bed was horrible and extremely uncomfortable
Excellent 8.0
Pros: The property was clean and taken care of.
Cons: I didn’t really care for the roach motels next door. People were in the woods and it kind of freaked me out.
Okay 5.0
Pros: The staff
Cons: The room had flooring coming apart, the ceiling was discolored from water, and the shower was molded.
Excellent 9.0
Pros: It was a great location very convenient to family restaurants such as Ocharleys along with Texas Roadhouse, Fazolis and many fast food ones as well. We were able to reach the Tn Aquarium, Lookout Mountain, and Ruby Falls within about a 20 minute drive. Academy Sports and shopping was within about 5 minutes from the hotel also. The Hotel mentions covid precautions and was very good about having sanitizer and wipes readily available. We also had the option of 2 elevators and so we didn’t have to share our ride up or down with anyone. It was just a great place all around. Almost forgot to mention the indoor heated pool. It was extremely clean and along with covid precautions we pretty much had it all to ourselves.
Cons: I inspected the hotel room upon arrival mainly because I worry and have heard too many horror stories from others, but the only thing I found that I didn’t particularly care for was hair from housekeeping on our bed comforter. I feel like they should roll the beds with lint rollers after making them to avoid this. I also found the door in our room leading to the bathroom needing to be wiped down from dust and buildup in the grooves cut out on the door panels.
Mediocre 3.0
Pros: I booked 3 rooms for 3 adults with 3 confirmation numbers. You moved us into one bed in a handy capped room.
Excellent 10.0
Rooms were very clean! Staff was excellent! Pool was heated and not cold! Bar and restaurant was clean!
Excellent 8.0
Pros: Staff went out of their way to accommodate us and even offered a shuttle to and from our dining location. Very pleasant and friendly.
Cons: Lobby and all of downstairs has been updated but NOT the rooms.. they are very worn and tired..
Good 7.0
Pros: The staff was very friendly and helpful. Room was clean
Cons: 1.) A new roof was being put on all the days we were there. I just wish I would have been made aware so I could have chosen to stay elsewhere. (It was very loud 2.) No jacuzzi in the pool area 3.) No free breakfast. Hilton needs to model Drury Inn
Poor 1.0
Pros: It said shuttle to airport. I had to pay for the shuttle. Why would this happen. No one could be found anywhere in the lobby of the hotel the morning I checked out. Happy = no, Will I stay there again - no. Have I told people about this = yes.
Excellent 10.0
Pros: The overall hotel was Exceptional. The breakfast was Awesome
Cons: No
Excellent 8.0
Pros: Very clean ; staff was great
Cons: Bed was not comfortable.
Excellent 9.0
Pros: All of it.
Cons: Not really.
Excellent 9.0
Pros: breakfast
Excellent 10.0
Pros: Very Nice! Location was great! Plenty of restaurants and nearby shopping. Pleasantly surprised by our stay.
Cons: Nothing.
Good 7.0
Pros: Clean, well staffed
Cons: A block from the hotel was not a good neighborhood. I started to go for my morning jog and turned around after 10 minutes
Excellent 10.0
Pros: Comfortable and clean
Excellent 9.0
Pros: cleanliness and friendly staff
Excellent 10.0
Pros: friendly front desk comfortable mattress
Excellent 9.0
Pros: Clean room
Okay 5.0
Pros: Decor in the lobby
Cons: The bed wasn't comfortable, pillows too small
Excellent 9.1
Cons: the pillows suck
Poor 1.0
Pros: I booked 2 queen beds,but it'seems one king bed and small bathroom.we complained ,but they didn't care like you neither.
Good 7.0
Pros: Comfortable bed Large, clean, well appointed room Clean campus
Cons: Check in staff rude -seemed put out. Tried to double charge for stay and when I addressed it she wasn't apologetic. Openly complained about another employee in front of us. / 6am fire alarm went off and staff never gave all clear! Had to call to confirm.
Excellent 9.3
Pros: The bedding, the pool area didn't overwhelm with a chlorine smell. Modern interior.
Cons: The mini fridge in the room was unplugged, not sure how long, so it stunk pretty bad.
Excellent 8.6
Pros: Friendly staff, comfortable furniture
Cons: "Cotton candy" pillows that disappear when you put your head on them.
Hilton Garden Inn Chattanooga/Hamilton Place - Chattanooga
Rated no. 4
8.8
Excellent 8.8
Based on 362 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.7
Facilities
10.0
Location
8.7
Overall
10.0
Overall 8.7 Excellent
Based on 455 reviews
Cleanliness
8.5
Comfort
8.7
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.9
Location
8.8
Services
8.4
Staff
8.7
Cleanliness
9.2
Comfort
9.4
Location
9.4
Services
8.9
Staff
9.2
Cleanliness
8.3
Comfort
8.8
Location
8.7
Services
8.4
Staff
8.4
Cleanliness
8.8
Comfort
9.4
Location
8.5
Services
8.8
Staff
9.2

Excellent 10.0
Pros: Everyone was very nice, the room had everything we needed. Access to laundry services was very helpful.
Cons: The slide-bar lock on the inside of the entry door was broken/missing.
Okay 5.0
Pros: Customer service
Cons: Price change after booking anit was 3yimes the amount set on booking.com
Excellent 9.0
Pros: Location was perfect with a lot of shops and dining options nearby and quick to I75
Cons: No ice machines as they consider it long term so you have an icemaker in your fridge but it's not on when you check in
Poor 1.0
Pros: Checking out! There were no redeeming qualities at this hotel.
Cons: The hotel did not follow any Covid precautions. Room not clean and no housekeeping. Had to clean room when I moved in. Had to go to front desk for towels, trash liners, toilet paper, ect. Whole hotel very dirty. Management not taking responsibility.
Good 6.0
Pros: Staff was friendly
Cons: My fireplace didn’t work at all for my whole stay.
Excellent 10.0
Pros: The staff was very friendly and went out of their way to be helpful. Room was very nice and clean.
Cons: Nothing
Okay 5.0
Pros: It was in the Hamilton Place area, it was quiet, it was relatively clean . The staff , once we checked it were friendly and helpful . The table next the couch had power outlets , the tv had a USB port.
Cons: The floor ( carpet) had a large sticky area, there was sticky residue of the thermostat , indicated that it had not been cleaned . The bathroom area smelled of men cologne. The beds were lumpy and uncomfortable , the pull out couch was lumpy and then . Also , uncomfortable to sit on. I called at 12:37am the night before we arrived, the phone ran until it hung up . Then it was hard to understand the person on duty , and it sounded as if he were whispering . Your phone system at the front desk maybe to blame. I had to call 4 x, it seems a common excuse for the phone ringing multiple times after 8:00pm, is that there is only one person on duty in the hotel and not sufficient to adequately meet guests needs . There was a knocking noise in the walls
Okay 5.0
Pros: The location was great and convenient to stores, restaurants, and area attractions.
Cons: Two out of four of the rooms I had reserved was dirty and the front desk assistant manager was very rude and had a nasty attitude. The hot tub was not working it was down for maintenance.
Excellent 8.0
Pros: Staff were great. Very nice and made one feel that they were glad to welcome you.
Cons: Property is showing its age. Dirt on inside of elevator at check-in was still there on checkout. There was dirt around edges of a number of places and carpet in the hallway was stained. Parking lot was a bit odd shaped.
Okay 5.0
Pros: Large room and great staff
Cons: Hot tub broke which is why I booked and had bug bites the next day
Poor 1.0
Cons: They charged $2,500 om my card vs $---. It was a massive cluster at the front desk. Said huge system issues. Also initially put us in an occupied room. Walked in om other guests....crazy
Excellent 9.0
Pros: Nice rooms and swimming pool.
Excellent 10.0
Pros: Clean, professional and courteous staff, plenty of room, convenient location
Excellent 10.0
Pros: The room was great and 2 mins away from where I needed to go.
Cons: The only issue I found was that the phone in the living room didn¿t seem to work.
Excellent 10.0
Pros: Clean and friendly staff
Cons: No
Good 6.0
Pros: Hotel employee at the front desk was friendly and helpful with his recomendations and suggestions.
Okay 5.0
Pros: Clean, 8 minutes from Tennessee Valley Railroad.
Cons: Would have stayed somewhere else if I knew the hot tub and jacuzzi were broken before we got there!
Excellent 10.0
Pros: The amazing staff!!
Cons: Hot tub was out of order which was one of the things I was looking for!!
Good 6.0
Cons: Twice during our visit housekeeping entered the room. The first time was right after we checked in at the second was at 9am before checkout. The second was very inconvenient because it woke me up.
Excellent 10.0
Pros: Everything was very clean, and the room was HUGE.
Excellent 10.0
Pros: The room was comfortable, quiet and the cleanest room I have ever stayed in.
Good 7.0
Pros: It was close to the interstate and they allowed dogs.
Cons: They had only one of two elevators working. And sometimes that didn’t work either. There was an unexpected $75 charge for our dogs when they can stay free at other hotels.
Excellent 10.0
Pros: Great room suite. Great bed, linens, towels, showers, etc. easy location. Everything was wonderful...can highly recommend.
Cons: Liked everything, nothing to complain about.
Excellent 10.0
Pros: Clean, comfortable and the staff was very accommodating
Cons: N/A
Poor 1.0
Pros: I found leftover food in the microwave the next morning and it wasn’t mine! This was after I cleaned the toilet myself. I noticed the front desk//manager who didn’t seem to care. Housekeeping came by to pick it up but no one
Cons: There was only one elevator working which I was told had been out for weeks. Not good when shared with employees during covid. Also, breakfast was a FROZEN sandwich, no gluten-free option.
Good 6.0
Pros: Kitchenette and separate bedroom space
Cons: Cleanliness of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and maintenance needs to address multiple items. I was also refused a late check out (wanted 1pm instead of noon)
Good 6.0
Pros: Location of property and room layout.
Cons: Side doors and entrances with the exception of main entrance were dirty and unkept. Needed a disinfectant wipe every time used door handles or knobs and trash can overflowing. Property should be rated as a 2.5 to 3.0 stars.
Okay 5.0
Cons: I had to be switched rooms several times due to the entire floor smelling of marijuana and another room on a different floor smelled of cigars.
Mediocre 3.0
Cons: The rooms are very dated. Didn't meet Marriott expectations.
Good 7.0
Pros: It was very nice and very clean. Good location and good breakfast
Cons: Room was great but we booked specifically for it having a hot tub only to get there to it being broken, staff knowing about it, but we were never notified before we got there so that was very disappointing
Okay 4.0
Pros: Room space and the breakfast was good
Cons: Cleanliness was lacking. We had to ask to give us a broom and supplies to clean areas of the room. The kitchen staff was rude as breakfast time eas coming to an end. And, the pool heater was broken but the hotel didn't let any guest know.
Good 7.0
Pros: Room was very clean; separate bedroom.
Cons: Service was not great. Towels were not refreshed and beds not made as part of daily service. Trash bins were not emptied during our four night stay. Had to request toilet tissue from front desk.
Poor 1.0
Pros: I loved the separate space from the bedroom to the family room.l
Cons: I did not like the plastic on the pull out couch. Had to request for extra linen for the pullout couch and my bed. Found a spider inside of my bed when getting ready to settle down. Had to request more linen and make up my own bed myself.
Good 7.0
Cons: Did not receive platinum welcome gift.
Good 7.0
Pros: All suites... hot tub... pool
Cons: Certain staff
Poor 1.0
Pros: The staff was friendly at this location.
Cons: This hotel was runned down and had an outdated decor. I felt like I stayed at a low budget hotel as opposed to a Marriott property. This hotel did not live up to the Marriott reputation!
Poor 1.0
Pros: The front desk woman charged my card again for the room , and was very rude
Cons: The staff charged my card for the room and was not only rude to me but other people
Poor 1.0
Pros: The room.
Cons: The whole hotel smelled terrible. The pool was too cold and the hot tub was cold. Total sanitation problem. And the indoor pool area smelled so bad we had to leave. My car was parked up front and was broken into. An Atari stolen
Poor 1.0
Pros: The size of the rooms, & the beds were comfortable.
Cons: Yes, The A/C works only on a motion detector so when we werent in our room or sleeping the room got very hot. Complained to hotel & was lied to by the hotel staff.
Okay 5.0
Cons: No
Mediocre 2.0
Pros: I Love The Jacuzzi the most about the hotel .
Cons: I made reservations for Saturday and Sunday . In the system a mistake had taken place which caused my reservation to move to Friday-Saturday . The hotel declined my refund and didn’t try to reason with a another room or anything!!!
Good 7.0
Pros: Great location, room (king 1 bedroom) was spacious and clean. Love that pets are allowed.
Cons: The front desk staff at night (after 7p) was not readily available. Had to wait 10 minutes to check in and he could not be reached by phone.
Okay 5.0
Pros: The fact that all rooms were suites
Cons: The Blower on the Hvac unit kept turning off and on and the heat did not get the room warm enough for it to be comfortable. The thermostat read 68 degrees and even though I set it to 72 and then later to 78 the temp never changed. Did not sleep well.
Okay 5.0
Pros: The hotel was spacious and clean, nice bed and amenities!
Cons: The shower was DANGEROUS! We couldn't use the shower because it was ice cold or scalding hot! No matter how you adjust it was one or the other. Completely ruined our experience when everything else seemed great.
Poor 1.0
Pros: A really nice hotel,but its not kept up to par,the hotel grounds had trash lying around the whole time we were there,dirty underwear left under the bed,the breakfast staff was very pushy to get everyone out by 10am ran out of utensils,coffee,
Cons: Nice place but going down hill fast,management should be fired
Excellent 10.0
Pros: It was clean, staff was friendly, pool was fun for kids, breakfast had a large variety of options and it was delicious.
Excellent 10.0
Pros: The room was plenty big enough for my husband and I, plus our 13 yr old son. We also had a full refrigerator and sink, with a little cook top and all the plates, cups, silverware, etc. The king-size bed was so comfy! The breakfast was good, enjoyed fresh fruit everyday. Overall a great stay and would absolutely recommend to anyone!
Cons: The TV is on a swivel stand that faces one side of the room or the other. If we were in bed watching TV then our son couldn't see the TV on the other side of the room where the pull-out couch was, and vice versa. But for us that was no big deal really!
Excellent 10.0
Pros: Room was very clean, well designed, and comfortable. Location was convenient to everywhere we wanted to go, and the cost was significantly lower than staying downtown.
Cons: Mattress was very firm and uncomfortable. Breakfast quality and variety could be improved.
Residence Inn Marriott Hamilton - Chattanooga
Rated no. 5
8.7
Excellent 8.7
Based on 455 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.2
Location
8.8
Overall
9.0
Overall 8.6 Excellent
Based on 483 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.2
Location
8.8
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
8.7
Services
8.8
Staff
8.9
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
8.5
Overall
9.0
Cleanliness
9.1
Comfort
9.1
Location
9.0
Services
8.8
Staff
9.2
Cleanliness
9.5
Comfort
9.1
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Facilities
2.0
Location
8.8
Services
9.1
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.1
Staff
9.6

Excellent 9.0
Pros: Rooms are very clean and breakfast room had a very good choice of food and was very clean
Cons: No
Excellent 8.0
Pros: Rooms were nice and clean Coffee bar was well stocked
Cons: I didn¿t like that they didn¿t have a microwave or coffee pot in the room.
Excellent 10.0
Pros: So many options - coffee, juices, yogurts, fresh fruit, eggs, sausage, toast, pancakes. Very clean and bright
Cons: Nothing!
Excellent 8.0
Pros: Quite. Convenient to the airport.
Cons: The bed skirts were heavily stained. The chair in the room, not desk chair, was fabric. Not convinced it was able to be thoroughly sanitized...so avoided sitting in it.
Okay 5.0
Pros: The hotel entrance was clean, size of the room was nice, water pressure in shower was great! Check in was very easy and fast. Great location. Food within walking distance was nice.
Cons: Breakfast was nothing more than cereal, toast, waffle maker, a bagel and fruit. The air in the room was not great and turned off when we weren't in the room, so when we arrived back for the night it was very hot, there was mold on the ceiling in the bathroom and it smelled. Bed was not very comfortable. Overall, I found more negative than positive. :(
Excellent 9.0
Pros: Very Clean Room and Property.
Cons: Breakfast not so good.
Excellent 10.0
Pros: The fact that they actually have breakfast that you can serve yourself waffles eggs if a waffle's eggs muffin's coffee it was nice to be able to eat a good breakfast before starting our day.
Excellent 10.0
Pros: We would definitely this hotel. Room was great, clean, the bed was so comfortable. Breakfast was delicious,a good variety and the the coffee hot.
Excellent 10.0
Pros: I could access Netflix.
Excellent 9.0
Pros: Newer hotel with clean rooms.
Cons: The a/c was struggling at 10pm to get the temperature below 74°F. (This was in July.) However by morning it had gotten the temp bellow 68°F.
Excellent 8.0
Cons: Wish they would have had full breakfast, but happy that they offered something.
Excellent 10.0
Pros: Close to everything
Cons: No
Excellent 10.0
Pros: Location is amazing. Very clean... breakfast situation could be better but understandable considering covid.
Cons: Everything was great not one complaint.
Excellent 9.0
Pros: Clean
Okay 5.0
Pros: Close to interstate and fuel
Cons: Dated. Worn. Not a 3 star location and the room needed a refresh.
Good 7.0
Pros: Location was good. breakfast was right and coffee was great.
Cons: the room was super small and the bathroom was small as well. Not for 4 people. the bed was small and I could not stay for more than a night.
Okay 5.0
Cons: Breakfast was not available! Which I was told there was breakfast when I checked in!
Mediocre 2.0
Pros: Comfortable bed
Cons: Did not have access to the gym, any ice, and a daily breakfast. The bagged treat for breakfast did not meet my gluten free and vegan diet.
Good 6.0
Pros: It was clean and in good shape. convenient location.
Cons: Noise in the hallway very late into the night. VERY disturbing. We were told that all the beds were king. Ours was NOT! very disappointing.
Okay 5.0
Pros: Staff friendly and helpful
Cons: Tv did not work (even after request) and sliding bathroom pocket door very difficult to open and close.
Excellent 8.0
Pros: The cozyiness of the lobby and the rooms
Cons: That the rooms didn't have a microwave with the inconvenience of going to lobby to use the public microwave. Other than that it's a nice, clean, and convenient area hotel.
Good 7.0
Pros: The room was spacious and comfortably appointed. The breakfast was much better than the average continental.
Cons: As soon as I walked into my room there was a musty/wet dog smell.
Mediocre 3.0
Pros: Honestly, not much...I guess if I had to pick something-it was convenient to shopping.
Cons: Just wanted a nice staycation,looked like a nice hotel, but the shiny appearance didn't last past the front desk. They rudely argued with me that I booked a double (I hadn't) then they tried to charge for internet. I would go on but they limit review.
Mediocre 3.3
Pros: Nothing, bad experience.
Cons: The climate unit in my room went wonky. Was set to cool, but woke up at 3AM covered in sweat with temp in rhe mid 80s and the unit blowing heat ! Called downstairs, was told to come down for keys to another room. In the morning, desk clerk said can't adjust price because I booked through Kayak, offered me a candy bar ! I will never stay there again.
Fairfield Inn & Suites by Marriott Chattanooga East - Chattanooga
Rated no. 6
8.6
Excellent 8.6
Based on 483 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
9.5
Location
8.6
Overall
9.0
Overall 8.4 Excellent
Based on 461 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
9.5
Location
8.6
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.4
Location
8.5
Services
8.3
Staff
8.6
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.6
Staff
9.0
Cleanliness
8.2
Comfort
8.0
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
6.0
Cleanliness
9.0
Comfort
8.5
Location
8.6
Services
8.7
Staff
9.2

Mediocre 3.0
Pros: The property was fine. Very comfortable beds and nice to have the kitchenette. Nice shower too.
Cons: TownePlace Suites by Marriott Chattanooga Near Hamilton Place did not honor the rates they approved and agreed to through booking.com. They overcharged me for the room. I made two attempts by sending messages to try to get the overcharge taken care of, but I was ignored. Booking.com attempted several times to contact the facility to get the overcharge refunded, and they were ignored as well. So booking.com stood by me, their customer, and re-funded the overcharge back to me. Booking.com is awesome, they stood by their rates and their customer. I highly recommend Booking.com. I cannot say the same for TownePlace Suites as they did not honor the rates as agreed upon. Extremely dissatisfied with this facility for that reason.
Excellent 10.0
Pros: The rooms were clean and the breakfast was great and COVID safe! Thanks for offering hot COVID safe breakfast!
Cons: Parking lot was small and dark.
Excellent 10.0
Pros: How clean it was
Cons: Everything was great
Okay 5.0
Pros: property is good
Excellent 10.0
Pros: clean and close to attractions
Good 6.0
Pros: The room in general.
Cons: Staff occupying handicap parking on a regular basis. My handicap wife had to walk up the hill to off site parking as a result. Notified management but nothing done. Not nearly enough for this size hotel. Will stay next door at Residence Inn next time.
Excellent 9.0
Pros: There was a cigarette but under the bed and another item or two from a child's toy. The room where you can see was clean otherwise. It held a lot of functionality built into the room. Like a table under the desk that could roll out for additional tabletop
Cons: I was shocked at an additional pet fee. This was my first time traveling with a pet for a long distance so it could be a normality but after my room charge I paid over $-- for the room to be cleaned for the pet stay. Would have been nice to know prio
Okay 5.0
Cons: The room was not clean and the bathroom was extremely small. The door almost hit the toilet when opening and shutting.
Okay 5.0
Pros: The hotel was clean.
Cons: This hotel is in need of some love. The mattresses are worn and need replaced. I understand this is a Wyndham, but this is not Wyndham quality.
Excellent 9.0
Pros: Clean room
Cons: Breakfast to go was supposed to be heated, but it was served frozen
Excellent 10.0
Pros: The rooms and cleanliness
Cons: The pool was supposed to be heated and it was not heated. It was very cold.
Excellent 9.0
Pros: Friendly staff, beautiful room.
Cons: Price is VERY deceiving. This hotel is pet friendly, but hits you with a $75 charge when you check in after paying over $--- online for one night. It¿s nice but definitely not worth almost $--- a night. Other hotels charge $15. Can¿t recom
Excellent 10.0
Pros: The room was very nice and comfortable. I will Most definitely stay there again.
Good 7.0
Pros: I loved the set up of the room. Very spacious & even the restroom was a good size.
Cons: No not really
Good 6.0
Cons: The people above me stomped all night long. Called desk but no one answered, even at 2:16 am.
Excellent 10.0
Pros: Location.. Clean.. Nice size room let out sofa Mattress comfortable..Hot water..staff was really nice. Breakfast
Excellent 9.0
Pros: Great place to stay and great service
Excellent 9.0
Pros: Everything
Cons: None
Excellent 9.0
Pros: Very nice a little stuffy but it was nice
Cons: The room was a little stuffy
Good 7.0
Pros: It was close to the job I worked in TN.
Cons: Yellow stained bedding and pillows...
Okay 4.0
Pros: The people are great and the rooms are OK
Cons: The microwave light was on when we walked in and later we found out the it did not work correctly. The bathroom door would not lock and kept opening up. The garbage disposal was not working and was locked up and dishwasher would back up.
Poor 1.0
Pros: We had to leave after one night. There were dogs everywhere and I am allergic. Had asthma reaction.
Cons: Tons of dogs. I am allergic and it triggered asthma!!! Should have been warned!!!
Good 6.0
Pros: I didn't realize that breakfast ended at 9:30am, so I missed it. But, Hotel employee was very compassionate and friendly. She offered me an apple, a banana and yoghurt for the road as I had a long drive ahead of me.
Cons: no salt/pepper in the kitchen and the corkscrew was useless. Another guest in the lobby had to help in the removal of the cork and he even had a difficult time with the corkscrew provided. Simple things make a difference.
Good 6.0
Pros: Clean and comfortable
Cons: Front desk man at check in was rude and would not accommodate my request for 4th floor, even though it was just 7pm when I arrived. This was my fifth stay at this location, I probably won't return.
Mediocre 3.0
Pros: Check in was quick the manager let me check in early which I felt was amazing.
Cons: Breakfast was completely empty when I went down with 40 minutes until breakfast being over.. Desk clerk at check out was room I will be contacting corporate .
Good 7.0
Pros: Staff was great
Good 7.0
Cons: I have stayed in 2 different Towneplace Suites prior to this which were better maintained and more enjoyable. Issues included a hole in the sheet, cracks in the bathroom tile, ripped shower curtain, limited breakfast selections and no waffle machine.
Good 7.0
Pros: The layout, inside, is nice.
Cons: The parking access is limited or far.
Good 7.0
Cons: Our bed had a metal sticking out (base of bed) covered with shears and we kept getting hurt. I was actually injured. Need quick fixing! We couldn't avoid it since the was no place to walk when the sofa was opened. Room is too small for a family of four.
Okay 5.0
Pros: The staff was very nice and friendly at checkin.
Cons: extremely dirty. I had to ask for extra bedding to cover large stains (looked like blood) on the pull out bed for my child. When the bedding was delivered the man told me I was smart for checking the beds because bedbugs can happen anywhere, even here!
Poor 1.0
Pros:  
Cons:  
Okay 5.0
Pros: Brand and location
Cons: A/C wasn’t working in the room. I was too tired to call front desk and ask for change.
Poor 1.0
Pros: Got in at a little after 5 PM got to room it was dirty carpets dirty floor hallway going to room dirty everything dirty. Stopped at the front desk ask for different room he would not give me anything. Was very very rude to me. In the morning tried to talk
Cons: To manager no manager on the property Day clerk very nice was the person that checked us in Was very very rude would not help me at all would not change the room I have never been treated so rude by your desk clerk never never bad bad bad ratings fo
Okay 4.0
Pros: New.
Cons: Called ahead and was promised 2 beds. King only available for 4 day stay with Son. Called and spoke with the hotel two weeks prior to this day. And was assured I would have two beds.
Poor 1.0
Pros: Location is right off the highway. Staff is nice.
Cons: Rooms are not clean. Dirt and dust on floors, hair on sheets, bug problems
Poor 1.0
Pros: When we arrived at the hotel was told that they did not have the double queen room that we ordered. Gave us king with sofa sleeper. The sofa sleeper was dirty and small. The staff was not friendly when we arrived.
Cons: Staff, rooms
Okay 4.0
Cons: Our room was a king suit with a pulled out sofa And didn't have 2 beds They told us that the breakfast was Till 9;30 We found out that it was until 1030
Excellent 10.0
Pros: Met our family during the holiday! The kids enjoyed the pool. Nice rooms and a great breakfast. So glad we chose to stay here!
Excellent 10.0
Pros: Space and the kitchen
Cons: Breakfast was a bit limited. Breakfast snacks compared to other hotels in the area
Excellent 10.0
Pros: The hotel is beautiful! Very clean! The beds were so comfortable! We had a better room for a better price here than what we just spent at Disney!
Towneplace Suites Chattanooga Near Hamilton Place - Chattanooga
Rated no. 7
8.4
Excellent 8.4
Based on 461 reviews
Details
Reviews

Cleanliness
8.8
Comfort
9.0
Facilities
9.0
Location
8.6
Overall
8.6
Overall 8.3 Excellent
Based on 369 reviews
Cleanliness
8.8
Comfort
9.0
Facilities
9.0
Location
8.6
Overall
8.6
Cleanliness
10.0
Comfort
8.6
Facilities
10.0
Location
10.0
Overall
8.6
Cleanliness
8.6
Comfort
8.9
Location
8.6
Services
8.5
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.0
Comfort
9.2
Location
8.6
Services
8.8
Staff
9.1
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
8.9
Staff
9.4
Cleanliness
8.7
Comfort
8.8
Facilities
7.0
Location
8.9
Overall
6.0
Cleanliness
8.9
Comfort
8.7
Location
8.2
Services
8.6
Staff
8.5

Excellent 10.0
Pros: I loved the location.
Cons: The parking lot isn’t the biggest.
Good 7.0
Pros: We like the two bedroom suites. We like that the dining area has coffee all day long. We stayed with a large group of family members and loved using the area with tables and chairs to visit and play games. The breakfast was acceptable and items were refilled quickly when they ran low. We liked that the hotel is pet friendly, as we had a couple small dogs that traveled with our group.
Cons: The rooms are really not extremely clean. We found a large dead cockroach on our carpet when we entered our room for the first time. Thankfully, we didn't see any other bugs during our 3 day stay. The bedding was clean, but the rooms that I viewed could definitely use a deep cleaning.
Good 6.0
Pros: The facility was nice, breakfast was good, staff was friendly.
Cons: Our bed sheets were dirty they look like someone had eaten Cheetos and wiped their hands on the sheets and the bedspread. The person working at the front desk that Friday night brought up new linen and apologized for the inconveniences and stayed they would leave a note for the manager.
Excellent 9.0
Pros: We love the kitchenette amenities, the comfortable beds and shower. No hairdryer provided though....
Cons: There was still coffee in the pot. The cleaning staff forgot to clean out the pot. The lamp and electrical outlet on the left side of the bed did not work
Excellent 10.0
Pros: Everything it was a very nice place to relax
Excellent 10.0
Pros: very clean, comfortable
Excellent 8.0
Pros: The best thing about this hotel was the night shift clerk - Willie! He was amazing. He went above and beyond for each guest I saw him interact with. He was so kind to my family and I!
Cons: The rooms was nice and had everything we needed. My only suggestion would be for the carpets to be cleaned or replaced. It¿s natural after some time for the carpets to wear out and become dirty and that seems to be the case here
Excellent 8.0
Pros: The room was great.
Cons: The pool area has a sewage smell.
Excellent 10.0
Pros: It was very clean with a great breakfast selection and very friendly staff!
Cons: Nope! Everything was great!
Good 7.0
Pros: Bed very comfortable and clean. Kitchen and sitting room were comfortable
Cons: Bathroom somewhat clean, but there were stains from age. Low ceilings in hallways. Narrow entrance/exit onto main road. Location far from downtown Chattanooga - at least 25 minute drive.
Excellent 10.0
Pros: The hotel was clean and the room was exactly as described.
Cons: My only criticisms would be that in the suite there was some dusting that needed to be done in the kitchenette area and the bathroom toilet would run after you flushed it until we would shake the handle.
Mediocre 2.0
Pros: Proximity to Airport
Cons: there was trash in the trash can. Stains on the sheets. Fire Alarm at 1:00 am. Room was highly perfumed, like they were covering for a smoker (this was a NON Smoke Room!). I was seriously disappointed with Staybridge Suites.
Excellent 10.0
Pros: The indoor pool was open only six people allowed my daughters had a blast
Cons: They only served pork breakfast meat as the only option
Excellent 10.0
Pros: Location
Cons: Very strong chroline smell in pool area. Burns the eyes
Good 7.0
Pros: N/A
Cons: Walls were thin, bed was uncomfortable. There were no extra blankets in the room. I could hear my neighbors and kids running up and down the halls all night. The main door was unstable and there was a gap on the side that allowed light in. Not worth the $
Okay 4.0
Pros: Staff. Outside noise well muted.
Cons: Room 602 was very worn. Furniture in living room outdated, curtains off hooks. No light over the dining area. Cracked shower wall. 2 winged critters to dispose of. 1 alive, 1 already deceased.
Excellent 10.0
Pros: Check in was easy. Beds were comfortable. Breakfast was delicious.
Cons: Wish the price was lower.
Excellent 10.0
Wanted to make sure our overnight stay was safe and clean and this place did not disappoint. Hot breakfast in the morning was also very good. Will look to stay at these properties again.
Excellent 10.0
Pros: The black man that checked me in at the front desk. He was very kind and made me feel like I stayed at the hotel all the time I wish i could remember his name. All I know is he worked the night shift.
Cons: How the shower and toilet was in a very small room. The sink and mirror was outside of the bathroom.
Excellent 10.0
Pros: The staff that checked us in was amazing! I don’t remember his name but he was so nice.
Cons: Not really
Excellent 8.0
Cons: TV did not work, still not serving hot food
Mediocre 2.0
Cons: Run down area, most things boarded up! Homeless people running around the area! Homeless camp!
Poor 1.0
Pros: They put the customer out the hotel,told them,they was not receiving there money&deposit back an2 leave. I stayed 7days anI was the 3rd innocent person they lied an tried to fabricate on its pathetic.came in my room while i was gone,stole my$400 versace's
Cons: Filthy, the employees are committing criminal activities such as stealing from the hotel and blaming it on the customer,even called the police on those innocent people. They had them laying outside in the Covid with no mask,the police never figured out
Poor 1.0
Pros: Nothing
Cons: No gym no pool breakfast center had no milk no orange juice absolutely terrible parking for the hotel was terrible was not told of the $50 fee I was it for extra gratuities added on my bill
Mediocre 3.0
Cons: First room/suite we were in had a faucet that was loose in the countertop, a dishwasher falling out of its space, and exposed trim around the cabinets. The second room, after we asked to be moved, was much better.
Poor 1.0
Pros: The location of the hotel was good. Easy access to freeway and shopping/restaurants. The staff was friendly and courteous and more than helpful. Staff went way out of their way to help. They were ABSOLUTELY the BEST!
Cons: The room had a musty smell and felt like it was an 'after thought' in its design. Closet was an 'add-on'. Bathroom had no ventilation fan. Shower had no floor separation and water flooded with each shower. Bathroom lighting was terrible.
Mediocre 3.0
Pros: Kitchenette, breakfast included
Cons: Construction currently in progress (noting but blight seen from hotel window), small beds, not enough towels, horrible shower head, very noisey hotel, no smoking policy but stinky pets allowed!
Mediocre 3.0
Pros: Breakfast
Cons: I wanted a two room suite
Okay 5.0
Pros: Breakfast and cookies!
Cons: Room was in need of updating. Coach was torn and had holes in it. Looked like a pet had chewed on it. Bathtub had brown streaks in the bottom and did not look clean. Mattress on pull out couch was old and caved in towards the middle with broken springs.
Good 6.0
Pros: Location
Cons: The smell of the room
Okay 5.0
Pros: Good location central to the area. Good breakfast selection and gym.
Cons: Room was very dated and the furniture/bed wasn't very comfortable.
Excellent 8.2
Pros: Nice place with friendly staff. The grab and go free breakfast worked out well.
Cons: Room had 1 bed and sleeper sofa.
Excellent 10.0
Pros: We liked the breakfast buffet with fruit! We liked the cookies at the checkin.
Cons: The hot tub was out of order.
Poor 1.0
Pros: Nice staff
Cons: Did not meet standards of a good three star hotel.
Excellent 9.7
Pros: Would stay here again was very clean nice lunch at breakfast would recommend it to anyone else
Good 7.0
Pros: Free breakfast, free parking
Cons: Was given a handicap room with one bed and a pull-out bed from the couch. Asked to switch to a room with 2 beds but they said they did not have any available. Not close to downtown, but not a problem if you have a car.
Okay 4.0
Pros: Breakfast was fine.
Cons: Brown, suspicious stain in bathtub. When I told desk, they gave me a rag and some all purpose spray. Smoke alarm was handing loosely from wall.
Excellent 10.0
Pros: The staff were soooo kind and accommodating!! The rooms were very clean and comfortable. I loved the room and that they had an indoor pool. I can't say enough about the kind staff and cleanliness though:)
Good 6.0
Pros: The hotel was nice and clean. The staff were very nice and polite at all times. There were many things available like a 24 hour mini store for things you need or forgot today pack. The breakfast was included and actually had an excellent selection.
Cons: Painfully slow elevator. The finishes are still nice and clean but the patterns are dated. The bathroom in the room I was in had a broken and badly repaired shower wall. The air conditioner was a standard hotel air conditioner that is very efficient at cooling, but they do a bad job of drying out the room.
Staybridge Suites Chattanooga-Hamilton Place - Chattanooga
Rated no. 8
8.3
Excellent 8.3
Based on 369 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
6.3
Location
8.0
Overall
7.0
Overall 8.2 Excellent
Based on 2,010 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
6.3
Location
8.0
Overall
7.0
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
5.0
Overall
5.0
Cleanliness
8.5
Comfort
8.5
Location
8.0
Services
8.2
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
6.0
Overall
8.0
Cleanliness
8.5
Comfort
8.3
Location
8.0
Overall
7.0
Services
8.1
Cleanliness
8.7
Comfort
8.7
Location
8.3
Services
8.6
Staff
8.4
Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.2
Services
8.2
Staff
8.3

Okay 5.0
Pros: Comfortable covers
Cons: Staff was asleep upon arrival, shower dirty, and construction and dog barking early morning.
Mediocre 2.0
Cons: Floor was dirty, bathroom dirty, sheets wrinkled and stained, heat barely adequate.
Excellent 9.0
Pros: Very comfortable bed & shower is great!
Cons: Just the sink area not cleaned
Good 6.0
Pros: An older facility, well updated to meet current (Spartan) expectations. We were satisfied, because this motel was a welcome respite from a dark and rainy highway on our route to Florida, and we woke to sunshine, rested up.
Cons: I've been in motels that smelled worse, but (even though there was no carpet to hold the scent) our room had a (3 or 4 on a scale of 10) musty aroma. Calling the availability of two juice types, instant coffee and plastic wrapped cinnamon swirls and/or blueberry muffins "BREAKFAST" was dishonest. Also noteworthy, EVERY table in the eating seating area was marked with COVID-19 excuses for being unavailable to use, This made the old steel yard furniture visual museum pieces, instead of it just being briefly uncomfortable to use. Lastly, we were put-off by their registration / sign-in page that included notice that there would be $100 charged to our payment method, to be refunded, IF and after an inspection proving we didn't destroy the place. Since there was no staff in sight when we returned the card keys we'll be checking our Visa card when convenient later to assure they held to their end of the contract.
Excellent 8.0
Pros: great value. room was ok. coffee was good. can’t beat the price. shower and bath area and room were fine.
Cons: homeless people were passing by and congregating nearby. need some lamps in the room. desk and bed were fine but only light was overhead light in room.
Mediocre 3.0
Pros: The shower
Cons: It looked run down. The door to the room was dirty and dented. The bathroom door did not close completely. Left over coffee grounds in the coffee maker. TV not working. Had 2 remote controls in the room . Had to ask front desk employee to come in and figure it out. He had to go behind the Tv and adjust something. Also could not control the sound. It was loud and I had to unplug to turn it off. The only positive was the shower and the gentlemen at check in, was pleasant and helpful. Would not recommend.
Good 7.2
Clean, comfort and convenient
Good 7.4
Pros: Loved the shower! Nice surprise!
Cons: The staff were not responsive. I went to the window twice and they did not answer the call button.
Good 6.0
Pros: Very nice staff and the room has a modern feel to it. The breakfast was decent.
Cons: Our bathroom door had a weird brown stain on both sides. Walls were thin so it was easy to hear the neighbors arriving at 1:30 a.m.
Mediocre 2.8
Pros: We did like the shower and the look of the room, it was a very nice room if the beds were normal hotel standard types of beds but they were not.
Cons: The young lady at the check in looked liked 15. She was very disrespectful to my family. Didnt understand much of anything. The ice maker was out of order. The beds do move around because the beds are on metal frames that are very easily movable, because most of the night I had to pick up my pillows from the floor. The ac unit did not cool the room, so it was very difficult to sleep in our room. Also it was very noisy due to the club behind the hotel. Also the very rude lady gave us a foam parking pass to park at the hotel.
Excellent 8.0
Pros: Friendly staff Good value
Cons: No frills Heavy use Loud bar nearby on weekends
Poor 1.0
Pros: They stole my money
Poor 1.0
Cons: Was unable to stay here due to room not being ready and was going to have to wait another hour and a half.
Okay 4.0
Pros: The location was perfect!
Cons: Just a few little things like cleaning that is about it.. It was clean but could have been cleaned better!
Excellent 8.2
Pros: Staff at he reception was very friendly. The hotel is all right.
Athena Inn - Chattanooga
Rated no. 9
8.2
Excellent 8.2
Based on 2,010 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
6.4
Location
8.8
Overall
7.6
Overall 8.1 Excellent
Based on 1,485 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
6.4
Location
8.8
Overall
7.6
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
6.0
Comfort
5.0
Facilities
4.0
Location
7.3
Overall
6.6
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.3
Staff
8.5
Cleanliness
5.0
Comfort
5.0
Facilities
6.0
Location
7.0
Overall
5.0
Cleanliness
9.0
Comfort
8.8
Facilities
7.6
Location
8.0
Overall
8.5
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.5
Cleanliness
8.2
Comfort
8.4
Location
8.4
Services
7.9
Staff
7.8
Cleanliness
8.9
Comfort
9.0
Location
8.9
Overall
9.0
Services
8.6
Cleanliness
8.5
Comfort
8.7
Location
8.9
Services
8.3
Staff
8.4

Excellent 8.0
Pros: Nice location, clean hotel and rooms.
Excellent 9.0
Pros: Friendly staff, clean room, modern furnishings. All around great experience. Very thankful someone was there to help us right away even though we ended up getting in way later than our planned time.
Cons: My TV remote got stuck on settings and I couldn't do anything to make it unstuck. It was very strange. But we didn't have much time to watch tv anyway, so I didn't mention it or try to fix it with staff help.
Excellent 10.0
Pros: I loved how clean the hotel was. It was also beautifully decorated for Christmas!
Good 7.0
Cons: first floor smells moldy
Good 7.0
Pros: The lobby and rooms were very clean, and there was no residual smoke smell.
Cons: They are still not serving breakfast due to COVID.
Okay 5.0
Pros: Easy access from major highway
Cons: There was no hot breakfast at all as advertised but instead a plastic package muffin and a bar. The hot coffee were served in cheap styrofoam cups in a 3 star hotel. The night front desk lady was very unfriendly but day shift desk lady was welcoming.
Excellent 9.0
Pros: Cleanliness/ price
Cons: Still no breakfast
Excellent 8.0
Breakfast was nonexistent. Muffin in a bag should have been listed.
Good 6.0
Pros: Location
Cons: The bed was hard and uncomfortable.
Good 7.0
Pros: Proximity to major interstate. Best deal.
Cons: The night staff was a bit standoffish and abrupt. Could have been a little friendlier
Excellent 10.0
Pros: Clean
Excellent 9.0
Pros: Nice room and location
Cons: Breakfast was too simple
Good 6.0
Pros: Room size
Cons: Would have been better if there was a designated smoking area. Staff did nothing to fix cable TV when it was locked on Parental Control.
Excellent 10.0
Pros: Evacuation from hurricane Ida, these people went an extra mile for my family to accommodate us in a handicapped room. Great location, staff and accommodations.
Okay 5.0
Pros: The bed was comfy
Cons: The frig made noice all night. The bathroom was very small no vent to clear the steam and parking was hard.no pool
Excellent 10.0
Pros: The beds
Cons: No Pool
Okay 5.0
Pros: Location and Price
Cons: The Room smelled like Smoke and Mildew from the Air conditioner. When we spoke to the front desk she came up and sprayed a super strong air freshener. It helped for a little bit but the smell cam back shortly after.
Excellent 10.0
Pros: Location and price
Cons: The check in staff could us an attitude adjustment she must have been having a bad day.
Excellent 8.4
Hotel sits off main street behind some businesses. Within walking distance to food and shopping. Room's are clean and comfortable. Would definitely stay there again. Very nice folks working there. Breakfast provided is not a "hot" version but has juice, muffin, breakfast bar.
Excellent 9.0
Pros: Polite employees and clean
Excellent 10.0
Pros: The cleanliness
Cons: No
Excellent 8.0
Pros: Room was clean and well stocked.
Cons: The room was extremely humid unless the temperature of the AC was turned way down below comfortable levels.
Okay 5.0
Pros: Location
Cons: said breakfast was included, it was a muffin! Halls smelled of dirty damp carpet. Air conditioning was noisy and parts were broken on it.
Poor 1.0
Pros: Smoking smell
Good 7.0
Pros: Friendly lady in the front.
Cons: Room was on heat when I walked in and it was hot for a while.
Mediocre 3.0
Pros: Nothing.
Cons: Building is old, sinks and tub clogged, no place to smoke outside, breakfast was a muffin (not a hot meal like other hotels offered). This hotel is a parking lot, a building and a hard-to-find entrance.
Excellent 10.0
Good staff , I spoke with the owner his so kind super helpful
Poor 1.0
Pros: Clean and beds were very comfortable
Cons: Front desk gal was not friendly at all. We had several issues with her and to be honest she seemed like checking us in or doing work was a huge inconvenience for her. I sent an email to the manager of this hotel but never got a response!
Good 7.0
Pros: Location and staff are amazing!
Cons: Breakfast options
Okay 5.0
Pros: Big room
Cons: worst breakfast ever
Good 6.0
Cons: Did not feel my vehicle was safe in the parking lot over night. Advertised breakfast was a stale muffin in a bag. Poor building construction. You hear loud footsteps, toilets flushing in adjacent rooms, and other noises you don't want to hear.
Good 6.0
Pros: nothing in particular
Cons: it had a weird smell and it definitely wasn't worth the price
Mediocre 2.0
Pros: Great location
Cons: Hotel was supposed to be smoke free/ pet free but the room smelled like a dog had been in it, I was too tired to complain.
Poor 1.0
Cons: I was locked out of the hotel, room was entered without my permission before check out. Items came up missing and staff was not helpful nor did they offer any help or response about my missing items
Okay 5.0
Pros: Location was great. I was there to shop, and relax with my daughter and granddaughter.
Cons: Yes, the Air Conditioning was not very cool, very hot the first night. The shower curtain should have been replaced and there was no liner. The lighting in the bathroom was on and off blinking. I felt like mgmt should have discounted my room.
Good 7.0
Pros: Location.
Cons: Since the hotel has a special discount for contractors there were a lot of construction trucks in the parking lot and every night there was a group of 10 to 15 guys standing in the parking lot drinking beer and smoking. No problem but you dont expect that
Good 7.0
Pros: Simple, clean, not musty or dirty.
Cons: Like previous customer reviews, I was disappointed about the false advertising of free breakfast to find out there is none due to COVID.
Okay 5.0
Pros: It’s location
Cons: No bath tub, shower doesn’t drain well, very little water pressure. Rooms felt old even though they have been renovated. The continental breakfast is a brown bag with muffins and a breakfast bar. You could get coffee, apple juice and oj f
Good 6.8
Only gave 1 on facilities because not open due to COVID-19 so do not know what they are like. No continental breakfast now either.
Okay 4.0
Pros: The housekeeper was courteous and my room was clean. The hotel was generally well kept.
Cons: The weekday(afternoon) clerk appears to have an attitude problem. The bathroom was exceedingly small.
Okay 4.0
Pros: Location
Cons: Was told had breakfast and did not offer it. The room was old and had a hole in the Wall
Okay 5.0
Pros: Location was perfect for my travels back home.
Cons: I booked this hotel specifically because they said they offered breakfast. I even checked their direct website and it listed breakfast as well as other amenities. None of which were offered. Had I known that prior to booking would have booked elsewhere.
Excellent 10.0
I really like the service that Ms. Wanda gave me she was such a pleasure to speak with and she made me feel right at home. this is the only reason why i am returning. God bless
Poor 1.0
Pros: Nothing
Cons: The staff was horrible and there was a lot of discrimination. They were very rude to my guest. They told my guest he couldn’t stay in the room with me and I had two double beds. I rate this experience a negative zero. I will never stay
Mediocre 3.0
Pros: We showed up about 2 hours before check-in and they allowed us to get our room early without an extra charge.
Cons: Elevators broke three times during our stay. Floors were never vacuumed in the halls so they stayed dirty. Garbage cans outside overflowing the whole time and a lot of homeless outside.
Poor 1.0
Pros: Nothing about this hotel was good.
Cons: Front desk was rude, room was dirty, location was terrible, fridge made buzzing sound entire time, room was moist with dampness.
Poor 1.0
Pros: The parking lot on the way to another hotel
Cons: Cigarette smoke in the rooms(I tried three) before giving up. Bugs in my bed. Feeling of filth in the room
Poor 1.0
Cons: The overall room was nasty - couch had dirty stains/spots. One of the pillowcases had fresh blood on it. The shower rod was not installed level so curtain slid to other end while taking shower. Tub faucet handle hanging. Will never stay at Wyndim again
Poor 1.0
Pros: Location
Cons: Room smelt like smoke. Staff that checked us in was extremely rude and condescending. I would never go there again because of her.
Excellent 9.4
Pros: Very helpful staff, clean and spacious bedrooms
Cons: Location small sign off highway
Excellent 10.0
Pros: We loved the hot tub room. Was nice to relax after hiking most of the afternoon. Housekeeping was efficient and room was cleaned great each day. Great price. Location close to a lot of great restaurants and just miles from downtown on a short drive. We were very satisfied. We didn't wake up early enough to try the breakfast.
Cons: Everything was fine
Excellent 8.0
Pros: The price and location were great. The hotel staff was friendly. It was clean.
Cons: The workout room was cramped and had a thermostat locked at 75 degrees.
Good 6.0
Cons: We were disappointed that the hot tub was broken. (Only reason we picked this location)
Okay 4.0
Pros: We appreciated the continental breakfast.
Cons: I was surprised by the lack of cleanliness. It was so humid in the hotel that all the carpets felt wet. There was also pink and black mildew all around the mat in the tub.
Excellent 8.0
Pros: Everything was great except the shower pressure was non existent!
Mediocre 2.8
Pros: Air conditioning worked great.
Cons: First night there was a major fight outside our room. Loud cursing and due to fight, people hitting up against the wall and door (we were in a corner room). When the fight escalated to the point of our actually being concerned for our safety, I called the desk downstairs. It rang and rang, no answer. Police came. Needless to say, many hours before getting back to sleep. Next day,after asking about it, we were advised that it was guests (under a corporate account) and police had escorted them out that night. Also advised, fight had involved furniture being thrown in hallway.We were away from hotel next morning 8-11:15. Husband was in room from 11:15 until 1:00. We both left at 1 and when we returned later the room had not been cleaned. After calling the desk, a very rude desk clerk advised that a sign had been on the door when they came to clean the room and no one could clean the room or change the sheets because they left at 1:00. (Don't know why they didn't come earlier or knock on the door to check about cleaning.) We asked for clean towels at least and got the run around. The clerk even responded after my husband told her how unhappy we were with our stay that, "I hope you won't report this to Corporate." We went to our dinner appointment and when we returned, no towels. I went down to the desk and picked them up myself. Next day, when checking out, we expressed our displeasure with the hotel and service. No apology, no anything. There are several hotels in that area. This is not the service you would expect from a Wyndham, and I can assure you that our business will be going to someone else in the future. (I am contacting Wyndham Corporate.)
Wingate by Wyndham Chattanooga - Chattanooga
Rated no. 10
8.1
Excellent 8.1
Based on 1,485 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.3
Facilities
7.8
Location
8.4
Overall
7.8
Overall 7.7 Good
Based on 366 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
7.8
Location
8.4
Overall
7.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
2.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
4.0
Cleanliness
8.2
Comfort
8.1
Location
8.3
Services
8.0
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.0
Comfort
8.0
Facilities
3.0
Location
9.0
Overall
5.0
Cleanliness
8.3
Comfort
8.4
Location
8.7
Services
8.3
Staff
8.4
Cleanliness
8.9
Comfort
8.7
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.0
Comfort
8.7
Facilities
8.5
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
7.9
Location
7.7
Services
8.2
Staff
8.2

Poor 1.0
Cons: I didn¿t like how the staff was very weird.And the description said free breakfast but they over charge for any breakfast you want!And the room was really dusty,crumbs,mold everywhere!Only two towels for two queen beds! Over all it was not worth it!
Excellent 10.0
Pros: Very nice staff thank you for the stay ! Definitely would recommend
Excellent 10.0
Pros: The staff are friendly and courteous!
Okay 4.0
Pros: Location was great, the hotel served it’s purpose.
Cons: The room was not clean. Food on the floor and dirty towels.
Okay 4.0
Cons: We didn't have any hot water to shower. But we did get a refund for our room.
Excellent 8.0
Pros: good location
Cons: only one working elevator
Excellent 9.0
Cons: The bed was a little hard and stiff.. But I really liked the experience and the service...
Good 7.0
Cons: Expected cleaner rooms
Good 6.0
Pros: Good location for me traveling north to south.
Cons: Wasn't nearly as clean as expected.
Okay 5.0
Pros: Parking was ok, that¿s about it. Which is sad
Cons: The hotel was dated, the first room I was assigned to smelled liked a dog. They did move my rooms and there was crumbs in the floor and a baby sock on the floor.
Mediocre 3.0
Pros: Near restaurants and stores.
Cons: The sheets were dirty when we arrived, had NOT been changed.
Okay 5.0
Pros: Kids liked the indoor pool.
Cons: Carpet was dirty in the room. Walking around barefoot and our feet got really dirty. Also, Hotel Personal came in our room twice while we were there.
Excellent 10.0
Pros: very clean room, tv/microwave/fridge all in clean/working condition. staff was very friendly, everything was well maintained, great value
Cons: the hotel is setback a bit and surrounded by some high grasses so the entrance into the parking lot could have a sign that you can see from the street
Poor 1.0
Pros: checking out same day.
Cons: arrived after 12:00am 9/6/21, began researching hotels within minutes of entering room: keys not activated; sink leaked; stuffy room, air set to 67 cool; worn bathroom cabinetry; sound of water running in wall; bathroom linen for 2 of 4 guests; ZERO stars
Excellent 10.0
Pros: Pet policy
Cons: No
Good 7.0
Pros: Location
Cons: Advertised hotcomplimentary breakfast. There was not.
Good 7.0
Pros: The exterior and the common areas like the lobby were nice, clean and appeared updated and fairly new. It was located conveniently for my needs.
Cons: The room felt old and dated. Carpet was well worn, furniture was old and beat up, lighting was limited and dreary, TV was small and remote worked only occassionally. I have been in far superior rooms at hotels with fewer stars.
Good 6.0
Pros: Location
Cons: Shower had used soap in it and the sheets weren¿t clean.
Excellent 10.0
Pros: The pool
Cons: N/a
Excellent 10.0
Pros: Close to airport
Excellent 9.0
Pros: Close to golf course
Excellent 10.0
Pros: Location was great
Cons: Bathroom was little too small
Poor 1.0
Pros: Close proximity from highway
Cons: Not visible from the road. Easy to miss. Room was filthy. Bathroom clearly had not been cleaned after last guest( or two!) returned to front desk and given another room and it too was not clean. Visible dirt on bathroom floor and carpet.
Excellent 10.0
Pros: It was clean, the staff was helpful and we had a good view out our window. The pool area was clean and accessible.
Cons: I did not like the smaller towels in the pool area. I would have preferred the large towel for when I got out and was ready to go back to my room. It was cold after getting out of the pool and the larger towel would have been better.
Poor 1.0
Pros: Cleanliness
Cons: I called in couple of hours before check in and requested a room facing the back and not the front parking lot. I was told at check in there are no rooms facing the back even though the hotel is not full and no apology
Good 6.0
Cons: The room smelled like marijuana so bad
Good 7.0
Pros: It was very clean and a nice hotel. Front desk staff very nice and helpful
Cons: In my room there wasn¿t any bath towels
Good 7.0
Pros: Quiet
Cons: Needs updating.
Good 6.0
Pros: The staff was very nice and helpful. The hotel was also clean and I felt very safe.
Cons: The first room I was given had a broken air conditioner so they moved me to a new room. The next morning when I went to take a shower I found that my new room had no hot water.
Good 7.0
Pros: Fantastic location. Very nice lobby. Overall very well-kept. Lots of restaurants close by.
Cons: Carpet did not appear to be vacuumed. Small pieces of trash and food left on the floor. My child walked up to me with a corn chip, which he had found on the floor in the room. Usually Holiday is cleaner than this.
Okay 5.0
Pros: The location of our room
Cons: The hotel staff were not welcoming or helpful. The sheets were dirty. There was hand prints on bed. Someone near us played loud music all day/night long.
Excellent 10.0
Pros: Very clean. Rooms very spacious. Location was perfect!
Excellent 8.0
Pros: Great Rooms
Cons: Bad Location and dirty.
Excellent 10.0
Pros: Very clean. Beds were very comfortable as well. There was a couple minor cosmetic items that needed repair but nothing major. Overall a very pleasant experience.
Cons: Really the only downside to this hotel is its location. I would have never found it except for gps. It is just off the interstate but down a side road that is not very visible from the main road.
Mediocre 2.0
Pros: The air vent was so dirty, that in 37 degree weather outside we couldn’t even turn on the heater because it smelled so bad. The bathtub molding was also peeling.
Cons: The cleanliness and location were not acceptable to the standards we were promised.
Okay 5.0
Pros: Location
Cons: Staff was unprofessional
Excellent 9.7
Pros: The walk in shower was my favorite after a long flight it was like my owne personal spa followed by a soft place to rest in the way of a King size comfortable bed. And close to virtually anything you need during your stay, such as: food, entertainment, shopping & within 10 min of the airport
Excellent 8.0
Pros: It was new and clean. Restaurant and bar were good, service very friendly.
Cons: Internet didn't work, dead plug in the wall. The Internet was a significant annoyance for a company that seems to mostly entertain business travel.
Good 7.1
Pros: We loved the staff especially Jade our server in the bar/restaurant. She was amazing and friendly. The room was clean, comfortable and recently updated.
Cons: The reason we paid slightly more for Holiday Inn over other hotels was for the bar and restaurant. The restaurant was out of everything. It had no chicken, no salmon, half the menu was unavailable. The bar only served beer. I don't drink beer. I wanted a nice glass of wine after 10 hours of driving and to go up to my room. We didn't even chance the rest of our meals there. Which was the point of reserving at Holiday Inn. We are driving across the East Coast and we got a different hotel that was $40 cheaper and the room was just as nice with no bar and no restaurant.
Good 6.0
Pros: Easy check in, need comfy
Cons: No parking, room smelled like mold, horrible pillows
Excellent 10.0
Pros: Needed to check my wife in early so I could do business for a few hours and allow her to relax. You could not have been more accommodating. Thank you
Cons: Empty! No dislikes. But, did see several Fall bugs visiting the room. No big deal for us.
Holiday Inn Chattanooga - Hamilton Place - Chattanooga
Rated no. 11
7.7
Good 7.7
Based on 366 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.9
Facilities
10.0
Location
8.6
Overall
10.0
Overall 7.7 Good
Based on 165 reviews
Cleanliness
8.0
Comfort
7.9
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
7.7
Comfort
7.5
Location
8.5
Services
7.5
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.1
Location
8.4
Services
7.9
Staff
8.8
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.6
Staff
9.3
Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
9.1
Staff
8.6
Cleanliness
6.6
Comfort
6.9
Location
9.1
Services
6.9
Staff
7.8

Excellent 10.0
Pros: The room was very clean. It’s valuable to stay.
Cons: NON
Excellent 8.0
Pros: It would be a good extended stay hotel. Everything was fine. Staff is extremely nice
Cons: It's showing its age a bit and you can definitely hear people in the hall.
Okay 5.0
Pros: I liked how convenient the hotel was to everything. The staff was friendly. We hauled a trailer with us so parking it and leaving it at the hotel while we drove around town was not a problem with the staff. The room was clean for the most part and up to date. Nice kitchenette even though we didn't use it. The room was stocked with dishes as well, which is a plus.
Cons: The beds were smaller than expected (I didn't read that these were full instead of queen, so being heavy-set along with my husband being heavy-set, this was a major issue, hence why we were uncomfortable). The water pressure was horrible, so what would normally be a 10 minute shower was actually 20 minutes. When I went downstairs to ask for extra blankets, pillows, and towels, I got told that they could not give extras but they could replace what we already had if it was soiled, damaged, etc. I wouldn't have needed extra bedding if the sofa bed came with it! The AC didn't get that cold, but it kept the room cool. No breakfast was provided (don't remember if it was supposed to be included or not).
Excellent 10.0
Pros: Kitchen in rooms and plenty of space
Cons: Nothing
Mediocre 2.0
Pros: Ideal location, when visiting Chattanooga.
Cons: Upon arrival, we noticed the lobby was outdated and had an overpowering apple cinnamon, old house smell. Elevator floor was filthy and so was the floor in the kitchen/bath. Our floor had splattered paint on it, dirt, and even a dead bug. The sofa sleeper is right in front of the AC unit so not ideal for small kids to sleep on. Bed was far from comfortable and the pull out sofa was all stained up with yellow spots. We felt like we couldn’t even take our shoes off, the floor was so gross. The carpet looked like it was older than my grandma and turned our socks black. This hotel needs a serious upgrade before charging almost $200 a night. The worst part was our toilet clogged (nothing nasty, just a crappy toilet) and we were given a plunger to fix the issue ourselves. Very poor service for such an expensive hotel. Should be closer to the $70 price point. Definitely not $200!! Serious heebie-jeebie vibes.
Excellent 8.0
Pros: Location to event I was attending
Cons: Hotel needs updating
Good 6.0
Pros: Location was perfect especially if you're bringing the entire family. The prize for a family suite was more than reasonable. Cleanliness was great. Having a kitchenette in the room is a plus and will help save a lot of money on eating out. The staff was overly friendly and made us feel welcome.
Cons: The beds were supposed to be Queen however they were full so for larger than average people this is not ideal. The paint was peeling off of some parts of the wall. And the fact that they don't give extra blankets or towels or pillows but they will replace the ones that you have in the room already if you bring it to them it is a little crazy considering how much a room is for two nights. I would like to add that they did make an exception for us since I had three teenage boys and a teenage daughter so I needed more bedding and of course a few more towels because all we had was four towels and that wouldn't get by for six people.
Good 7.0
Pros: No breakfast, great and friendly staff. Comfortable beds
Cons: Staff very friendly , helpful. Maintenance had to be called due to ac unit. He was there very quickly even told us he lived close by and do not hesitate to call if we needed anything . All staff was helpful, polite and friendly. Place a little run down but for the money good.
Okay 4.0
Pros: They did not serve breakfast
Cons: There was water standing in dishwasher and the commode over flowed ,we had to turn the water off , after house keeping came and cleaned up they did not leave any clean towels .We had to go down stairs and get towels and bath clothes.
Excellent 10.0
Pros: It¿s not to far from places very clean && nice staff
Cons: Nothing
Mediocre 3.0
Pros: Location was extremely convenient to the interstate
Cons: They were little hairs and little black things on the pillowcase and greasy black fingerprints on both sides of the bathroom door¿ Front desk said they would give me new sheets and pillowcases but couldn¿t get maids to come in because it was so late
Excellent 8.0
Pros: the price for the overall experience of the hotel
Cons: no
Good 6.0
Pros: comfortable bed and great pillows
Cons: dirty brown shower head and some cabinets scratched / wear and tear in the room but not bad
Mediocre 3.0
Pros: Hotel was fine. Breaker blew in room and tv went out, and blew up my phone charger in the process. Hotel desk clerk didn’t seem concerned. I messaged the hotel directly and got a scripted response. First and last stay at this hotel.
Cons: Lack of customer service.
Good 6.0
Pros: The staff was nice.
Cons: Air didn't work in one room moved to another and the door did t lock.
Okay 5.0
Pros: Staff was friendly and moved us to better room for second day.
Cons: Funky perfume type smell on third floor like they were trying to cover an odor. Our room had wet carpet and under the sink in the bathroom there was a dirty towel and a dirty pair of mens underwear! Yuck!!
Excellent 10.0
Pros: The Hotel was perfect.
Cons: NOTHING1
Excellent 8.0
Pros: Divided rooms
Cons: Sofa bed was pretty lame
Poor 1.0
Pros: well, online I clicked on the two queen beds, and when we arrived it was one queen and a pull out couch, so we put it on the floor bc of how uncomfortable it was.That was just disgusting and nasty.should be refunded my hard earned money. Glad to check out
Excellent 10.0
Pros: We booked this room last minute and I couldn't have been more pleased. Staff was super friendly, breakfast was great and the room was more spacious than I expected. Our room had a small fridge, stove, and microwave even though we didn't get an upgraded suite.
Good 7.0
Pros: The kitchenette.
Cons: Ice maker leaked.
MainStay Suites Chattanooga - Chattanooga
Rated no. 12
7.7
Good 7.7
Based on 165 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.9
Facilities
7.3
Location
8.4
Overall
7.4
Overall 7.6 Good
Based on 2,387 reviews
Cleanliness
7.8
Comfort
7.9
Facilities
7.3
Location
8.4
Overall
7.4
Cleanliness
7.6
Comfort
7.6
Facilities
7.3
Location
7.5
Overall
7.2
Cleanliness
6.8
Comfort
7.4
Facilities
6.8
Location
8.0
Overall
7.1
Cleanliness
7.5
Comfort
7.7
Location
8.3
Services
7.3
Staff
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
7.4
Location
8.5
Overall
7.7
Cleanliness
7.7
Comfort
8.5
Facilities
8.1
Location
9.0
Overall
8.3
Cleanliness
7.9
Comfort
8.0
Location
8.4
Services
7.6
Staff
8.3
Cleanliness
7.9
Comfort
8.0
Facilities
7.1
Location
8.3
Overall
6.8
Cleanliness
8.0
Comfort
8.1
Facilities
6.0
Location
8.6
Overall
6.5
Cleanliness
7.9
Comfort
8.0
Location
8.6
Services
7.7
Staff
8.1

Okay 4.0
Cons: Room shower was shooting water everywhere and the place was kind of ran down
Excellent 10.0
Pros: Shopping
Cons: It was clean
Excellent 10.0
Pros: Very comfy bed
Cons: Dark parking lot
Mediocre 3.0
Pros: TV had a really good picture. The bed was comfortable. There was ample parking
Cons: Bug in room, elevator not working properly, outside doors did not lock so no security other than my room door.
Okay 5.0
Cons: Ask for handy cap room and it was set up for wheelchair to be used. My son has a leg missing so we need to use a wheel chair.
Mediocre 3.0
Pros: Bed
Cons: The positive reviews were ¿¿ bogus. This place was badly run down with a roach greeting us as we opened the door.
Poor 1.0
Pros: ABSOLUTELY NOTHING
Cons: EVERYTHING, THERE WAS MOLD AND HOTEL WAS DIRTY.MOLD IN ROOM AND THE POOL WAS GREEN.
Poor 1.0
Pros: Nothing
Cons: This is the worst hotel I have been in, in my 45 yrs of life. I sent you guys an emailed complaint with pictures. Dead roaches smashed on the walls, crawling on the floor & table; what looked like bed bug dead on the ground. Mold covered the lamp shade
Excellent 10.0
Pros: Everything was good
Poor 1.0
Pros: Location
Cons: Bathroom was dirty. Room had cockroaches. Listing on website said full breakfast and owners served no food. You could see light coming in underneath our rooms door and in the morning we couldn't get anyone's attention at the front desk. Horrible stay!
Mediocre 3.0
Pros: Close to highway, all other hotels.
Cons: bathroom tiles, no vent.
Good 7.0
Pros: The location was right on our route.
Cons: The room was okay. Could have been a bit cleaner. The curtain was coming off the rod...an easy fix and not taken care of. Just expecting a bit more for the price, etc.
Poor 1.0
Pros: nothing
Cons: The cleanliness was terrible.There were cocroaches all over the room. Black mold in shower.Holes in the ceiling. the coat rack was falling off the wall.The light fixtures were coming off the wall.The hair dryer mount was coming off the wall.NO breakfast!
Poor 1.0
Pros: Nothing wasn¿t clean @ all
Cons: Nothing!!!!
Poor 1.0
Pros: FYI
Cons: Everything was wrong with this place... I don¿t expect it to be a 5 star hotel but when you can¿t walk around w/o shoes you know something is wrong. I will never ever ever stay here again
Excellent 8.0
Pros: Room was clean, bed/pillows comfy! Exactly what we needed for the night.
Cons: Advertising continental breakfast and then having just coffee and juice does not seem accurate to me. While continental is light it does normally include sometype of food such as a muffin/roll and fruit. Also, closing said coffee and juice at 9am...
Excellent 10.0
Pros: The bed and pillows were very comfortable.
Cons: I loved everything about the hotel.
Excellent 9.0
Pros: The hotel was very clean and the staff were friendly.
Cons: The check in process could be faster.
Excellent 8.0
Pros: Easy to get to and proximity to restaurants
Cons: The awkward way you have to open the doors
Excellent 9.0
Pros: The room was very clean. The location was close to the freeway.
Cons: The check-in process was a little slow.
Mediocre 2.0
Pros: Location was perfect with proximity to relatives.
Cons: Did not like treatment from staff. They accused patron of having someone else in the room when he did not. There was mold in the bathroom
Good 7.0
Pros: Location to many restaurants.
Cons: Room was very dated but clean.
Excellent 10.0
Pros: Room very well kept, great layout
Cons: Blame covid for the impersonal experience, front desk staff were great, just a shame to have to talk to them through barriers and the limiting of breakfast items in the morning.
Good 7.0
Pros: nothing really
Cons: Grimey
Excellent 10.0
Pros: Close to everything
Cons: No
Okay 4.0
Pros: Location was convenient for my purposes.
Cons: I thought the hotel was a dive.
Excellent 10.0
Pros: Was very fast friendly professional check in. Front desk associate was very friendly.
Cons: Nothing it was a very pleasant stay.
Excellent 10.0
Pros: Great location. Many places nearby for food. Very comfortable bed/pillows. We have stayed here every summer for various years except for 2019 when we were not able to travel our usual route.
Cons: As a senior couple, we requested a first floor room when we made the reservation. When we arrived we got one in the third floor.
Okay 4.0
Pros: The hotel was clean, friendly staff, helpful staff, and not bad for the price.
Cons: The pictures were not the same as what we were expecting. The location said it was super close to The Zoo as we thought it was. Housekeeping did not come by once in our weekend stay. They did however come right away when an alarm went off in an empty roo
Poor 1.0
Pros: The person at the front desk allowed me to leave and gave me a refund when we founf blood on our sheets.
Cons: I've stayed at this hotel numerous times, and it has NEVER been this filthy and unkept.We found blood on our sheets, mildew, large, black sloppy stains in the carpet. Please do not be fooled. This is not longer the 7.0-rated hotel it once was.
Poor 1.0
Cons: Did not stay because of the 100 dollar deposit they wanted but still got charged for it
Mediocre 2.0
Pros: Cheap
Cons: Very dirty. Too many homeless people.
Good 6.0
Pros: The location
Cons: The first room they gave me already had someone in it which was freaky. I wasn't a fan of that.
Poor 1.0
Pros: Location
Cons: Staff was rude and don't and housekeepers are rude and lie
Good 6.0
Pros: Location quiet
Cons: It was ok
Okay 5.4
Pros: The staff was very nice and helpful!
Cons: The shower was broken and the sheets were dirty and stained.
Mediocre 3.0
Pros: The water pressure and hot water in the shower.
Cons: Front desk morning lady called my room early in the morning, we were asleep. Started fussing that someone saw us smoking outside our too. We don't smoke. Had to be someone else. Was very upset about that! Won't be back...ever! Bed uncomfortable. Etc...
Mediocre 3.0
Pros: guy at front desk was polite
Cons: No air in room and 100 degrees outside
Mediocre 3.0
Pros: The cable
Cons: The night person could be friendlier, rooms need cleaned especially window and bathroom.
Okay 4.0
Pros: Hotel was overcrowded and noisy.
Cons: No fitness room.
Excellent 10.0
Pros: The breakfast they served was amazing.. It had all the fixings!!!
Cons: We had no complaints.
Good 6.0
Pros: Free actual breKfast, not just a pop tart, it’s close to a shopping center for items you might need or food, and the parking lot is safely lit.
Cons: Wish the beds were more comfortable, they were ok, the Sheets were clean, but the tub had hair in it. Not unclean, just random.
Okay 4.8
Pros: The bed
Cons: I reserved 3 rooms for 2 days. I needed to cancel a room because one of the 3 group members couldn't make it. However, I had to cancel and rebook, which doubled the room price. So I kept the original 3 rooms because it was cheaper and found someone to take the 3rd room. I found a cockroach in my room. one of the other rooms found dog poop. Never staying there again.
Excellent 10.0
Pros: Clean room, large bathroom close to highway. Great location.
Cons: Ice machine in poor location. Possibly move to main floor.
Okay 5.4
Cons: Did not like outdoor entrances to the rooms. There were some people hanging around that made me uncomfortable.
Excellent 10.0
Pros: Great hotel, soft comfortable beds
Cons: Towels are not big enough for the average person
Excellent 8.0
Pros: Very close to several great restaurants.
Excellent 8.5
Pros: Great value for the cost. Very clean, and quite.
Cons: The outdoor access to the rooms allows for smoking on the balcony. I'm not a smoker, and didn't like having to walk through other peoples smoke.
Excellent 10.0
Pros: The bed was very comfortable and the room was very clean! The staff were super friendly and helpful.
Cons: The continental breakfast was bare minimum.
Excellent 8.0
Cons: Only negative about the stay was the curtains don't close so the lights outside shine in all night long. Also the cleaning people try to come in at 9am when you're still asleep.
Good 6.0
Pros: nice staff,pool
Cons: poor breakfast,older rooms that need some work,small bath rooms
Good 7.7
Cons: Cheep non caring breakfast.
Excellent 8.0
Pros: The staff and crew were nice.
Cons: I do not like that the bathrooms didn't have a ventilation duct.
Excellent 9.7
Pros: We were driving from Austin to New York and stopped here for the night. It was very clean and comfortable. Staff was great and friendly. The breakfast area didn't have that many options, however, it was better then others I have stayed at that cost more. We will be staying here on our way back!
Excellent 8.0
Pros: comfortable, quiet, and clean. Very friendly staff.
Okay 5.7
Pros: The bed was comfy. For the price, I guess it ain't so bad.
Cons: Ok first of all, we stayed on the second floor and it felt like it was moving like crazy. The bathtub and tile looked dirty and outdated. The breakfast sucked and if u look behind the front desk, the back where the cleaning crew comes in and out is outragesly dirty. It's horrible. The owner should do something about that.
Good 7.4
Pros: Met my needs,location was good,bed was comfortable.
Cons: Breakfast was missing some items
Good 6.8
Pros: The clerk who checked us in wasn't friendly, but other staff was friendly. Room was clean for the most part. Breakfast was okay. I would stay again for the price we paid through Kayak
Cons: Check in clerk and cheap towels
Good 7.7
Pros: Price.
Cons: Breakfast
Good 6.2
Pros: We liked the pool a lot. Also the wi-fi worked great.
Cons: The rooms were small and not very new. The bathroom was very small and had no fan. The room seemed clean but we found a cigar by the bed. Housekeeping came the first day but did not return on the second day. There was also an apparent shortage of towels.
Good 7.7
Pros: King bed was very comfortable and the bathroom was nice and clean
Cons: Missed out on breakfast because out ended at 9. A hot breakfast is definitely a plus when looking for a hotel to stay at. A breakfast ending at 10 is ideal.
Mediocre 2.5
Pros: The price but you get what u pay for
Cons: It was dirty, you could see dirt on the walls, bathroom floor was sticky and hair in the bathtub. The elevator looked as if it has not been cleaned in 10 years. Honestly discusting.
Mediocre 3.7
Pros: Nothing
Cons: Room wasn't booked when arrived at hotel. Called previously to notify I would getting in a bit late due to a delayed flight. Just horrible experience overall
Mediocre 3.4
Pros: However there were a few things that were good. The bed was comfortable and blankets were comfortable, and I had full control of the air because I like my hotel rooms cold. I purchased my ticket through Kayak.com and got a better deal, so for the price, the hotel wasn't too bad. I
Cons: I went on a road trip with my sister and we stayed at Days Inn. Check in is kind of late in my opinion. It was at 3pm. I had actually booked a room and payed online about a month and a half in advance, on the paper it says that check in was at 11am. So that messed up our whole day. The staff was a little rude as well which I really did not appreciate. When we finally got to our room it smelled really bad! This is a smoke-free hotel and it smelled like smoke and mouth wash. We actually had to open the door and air it out. It took like 2 hours for the smell to go away. The towels in the room were damp and the bathroom was really small. Online it said there was no microwave and there was no mini fridge. We would have saved money by buying food and heating it in the microwave for our meals. So when we got there and saw it we were very surprised and a little irritated. As two college students we try and save money by doing the little things like that. They need to update their website if the microwave and fridge is there.I was a little disappointed with breakfast. They had cereal, different kinds of bread, and a waffle maker. They had oranges that had some green on them, and they had microwavable omelets and thats it. It was also a very small area so people were tripping on each other, there were long lines, and we had to take out food back to our room because there was no place to sit.Disappointing. I was going to stay here again in the summer for 2 nights for a ROADTRIP I was taking with my brother but decided to find a diffrent hotel. I don't recommend this hotel.
Mediocre 2.0
Pros: Leaving
Cons: I didn't appreciate the hotel not having my reservation from Kayak, then charging me for a room after Kayak had already charged me. Third shift is clearly not for the intelligent.
Good 6.0
Pros: The beds were very comfortable
Cons: We booked for four and got towels for two. Went to the desk and was told have to wait for the cleaning crew in an hour. Older room and not very clean
Days Inn by Wyndham Chattanooga/Hamilton Place - Chattanooga
Rated no. 13
7.6
Good 7.6
Based on 2,387 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.9
Facilities
6.0
Location
8.2
Overall
7.4
Overall 7.5 Good
Based on 350 reviews
Cleanliness
8.1
Comfort
7.9
Facilities
6.0
Location
8.2
Overall
7.4
Cleanliness
8.1
Comfort
8.0
Location
8.4
Services
7.6
Staff
8.3
Cleanliness
8.6
Comfort
6.0
Facilities
6.0
Location
8.6
Overall
7.3
Cleanliness
8.0
Comfort
7.8
Location
8.0
Overall
9.0
Services
7.6
Cleanliness
7.9
Comfort
7.7
Location
8.3
Services
7.0
Staff
8.2
Cleanliness
8.2
Comfort
8.3
Location
8.6
Overall
6.0
Services
8.2
Cleanliness
7.8
Comfort
7.7
Location
8.4
Services
7.6
Staff
8.1

Poor 1.0
Pros: Room and hallways were clean.
Cons: Mgmt. said we had to pay a 150.00 damage deposit after staying two nights due to my husband spilling coffee on sheets and used towel to clean it up.Deposit was not mentioned in booking. Key card messed up several times and had to be reset. Mgr was rude!!
Excellent 8.0
Pros: Overall good value.
Cons: Floor needed vacuuming. Breakfast was not what I felt was advertised. Microwaving is not a hot breakfast.
Excellent 8.0
Pros: Cleanliness. Friendly staff
Okay 4.0
Pros: Staff was Great !!
Cons: Room was below standards even for an economy hotel. Building is old and falling apart. Bathroom door had to be lifted to be closed. Parking is very close and tight. The COVID breakfast was minimal !!
Okay 5.0
Pros: Quiet no one bothered us
Okay 5.0
Pros: hot tub and location
Cons: AC unit didn’t work
Mediocre 3.0
Pros: Checking out
Cons: Everything.
Good 6.0
Cons: $100 deposit and parking was horrible. Room was ok to average
Good 6.0
Pros: The Whirlpool tub was nice
Cons: The whole building smelled like cigarette smoke and my room smelled like a cat sprayed in there. There was also a cockroach in the bathroom. Some of the light bulbs were not working.
Excellent 8.0
Cons: The entrance was a mess. We had to go out side to get to the elevator. And it was raining the whole building was set up weird. To many rooms not enough parking.
Good 6.0
Pros: I liked the cost of the hotel which may explain why it was not as clean.
Cons: The hotel claimed to have a hot breakfast but did not. Now, you could heat up whatever packaged sweet roll was provided.
Excellent 9.2
Nice and clean! The only problem was a leaky faucet (coming out of the back and soaking the countertop) which couldn’t be repaired in the three days we stayed.
Okay 5.0
Pros: Staff was awesome! Location was great!
Cons: The bathroom door was broken. Did not report it. We just adjusted to the situation because we only stayed one night and the staff was nice!
Excellent 8.0
Pros: Convenient to restaurants
Cons: Nope
Okay 4.0
Cons: we were looking for a Best Western not a Sure Stay - confused Staff not very friendly towels were thin and scratchy
Excellent 9.6
Clean and quiet!
Okay 5.1
Pros: It was a convenient place to sleep in proximity to the Chattanooga Airport
Cons: The room was so basic and stripped down that it was hardly comfortable even by Motel standards. The front desk staff was not helpful when trying to resolve an issue with an online reservation that should have been paid for
Excellent 8.0
Pros: Bed was comfortable, place was clean and the breakfast has a goo selection.
Okay 4.0
Cons: This was not 2.5 star hotel. Breakfast was horrible not fitness center, smelled
Poor 1.0
Cons: Was more like a $-- motel than a $--- hotel. No parking, beds were terrible. Just not a good experience
Excellent 10.0
Pros: Great breakfast.
Cons: Location from city.
Good 7.0
Pros: Clerk made sure there was plenty of breakfas.
Cons: None.
Excellent 8.0
Pros: The room was clean. The office staff was friendly.
Cons: I thought the access to the front desk was a bit cumbersome. Two doors facing different angles to enter.
SureStay Plus by Best Western Chattanooga Hamilton Place - Chattanooga
Rated no. 14
7.5
Good 7.5
Based on 350 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.5
Facilities
4.6
Location
7.1
Overall
6.2
Overall 6.1 Good
Based on 338 reviews
Cleanliness
6.6
Comfort
6.5
Facilities
4.6
Location
7.1
Overall
6.2
Cleanliness
4.7
Comfort
5.0
Location
6.8
Services
4.9
Staff
6.4
Cleanliness
6.6
Comfort
5.0
Facilities
6.0
Location
7.3
Overall
6.0
Cleanliness
7.3
Comfort
6.9
Location
7.5
Overall
8.5
Services
6.9
Cleanliness
4.8
Comfort
4.3
Facilities
2.0
Location
5.6
Overall
2.0
Cleanliness
6.7
Comfort
6.9
Location
7.0
Overall
7.0
Services
6.5
Cleanliness
6.1
Comfort
6.2
Location
6.6
Services
5.9
Staff
7.5

Good 6.8
Plenty good place to stay on the cheap. Room was clean, what more do you want for $65?
Excellent 10.0
Pros: it’s off the beaten path, but right next to very thing.
Cons: wish there were a few benches to sit outside and drink a cup of coffee in the morning.
Okay 5.0
Pros: Coffee
Cons: Room needs to be worked on. Room smelled like smoke. No hair dryer.
Poor 1.0
Pros: Regina moved us after the roaches
Cons: roaches. water bugs and noise from office
Good 7.0
Pros: The staff is pretty nice
Cons: N/A
Okay 5.0
Pros: The staff was excellent and checked me in even though the lobby hours indicated you were closed.
Cons: Lobby unstaffed when I arrived. Had a flight that landed at midnight and there was no transportation to or from the hotel.
Mediocre 3.0
Pros: Check-in person nice. Despite being a dump, they appear to have cleaned it.
Cons: Very run down. Furniture broken with drawers missing. No outlets. Air Conditioner runs relentlessly even when turned off. The location is in the back of a industrial park - I guess that makes it safe because bad elements can't find you. Office doesn't open until 7am so you may have to leave without the minimal breakfast.
Poor 1.0
Pros: The only thing good about it was the location. Not far from things or the interstate.
Cons: Was absolutely NOT clean. There were roaches in my room. I went straight to the lobby to inform the staff where I was told by the front desk ¿that isn¿t possible your room is clean¿ I killed roaches my whole entire stay. I¿ll never stay at thi
Poor 1.0
Pros: Nothing actually
Cons: The room is dirty and smell so bad
Poor 1.0
Pros: Located near my conference.
Cons: Room was nasty. Bugs on the bed. Fridge had rust on the front of it. Not a very clean room at all. No where near the expectations. The office was not open between the hours as I was told it would be.
Mediocre 2.0
Pros: Location.
Cons: The floor carpet was disgustingly dirty and the room was infested with cockroaches of all sizes. Those two problems ruined our stay. Also, the breakfast was a joke.
Mediocre 3.0
Pros: Seemed safe
Cons: Smelled really bad. Bed was just ok.
Poor 1.0
Pros: NOTHING
Cons: EVERYTHING
Poor 1.0
Pros: it was relatively clean and neat
Cons: difficult to get to from highway. This was probably the poorest construction of a building I had ever seen. Walls were so thin we could hear noise from multiple rooms. Everything about this hotel was cheap. Felt like $---was too much !!
Poor 1.0
Pros: nothing
Good 7.0
Pros: staff was kind. room was comfortable
Cons: they took a $100 deposit and never gave it back.
Good 6.8
kitchenette had no utensils. not even a coffee maker. staff was excellent and the room was clean
Excellent 10.0
Love it here! The staff is amazing and the rooms along with outside is always clean. No bugs at all. Overall this hotel is a PLUS
Excellent 9.0
Pros: very nice woman at the front office, gave me a room 1st floor by office
Cons: all was well, normal hotel
Excellent 8.0
In our room, the door on the refrigerator needed to be right hand not left hand. We put out a bag of trash it stayed for a day and a half before being picked up. The kitchen area back flash needed to be repaired. Overall we enjoyed our 5 day stay. The bed linening was very clean.
Good 6.0
Pros: The service of the office clerk to fix the problem with our first room.
Cons: The first room we got was HORRIBLE. It smelled of smoke (and was supposed to be a non-smoking room), and was filthy. Fortunately the office clerk went out of her way to make sure we ended up with a good room. Had no problem from there on out.
Poor 1.0
Cons: The room was filthy dirty we cleaned the tub so my girlfriend could take a bath that was the reason we got the room to begin with she took a bath and we were out of there in less than 2 hours would be nice to get a refund
Mediocre 2.0
Pros: Great staff awesome people!
Cons: The room has roaches and is disgusting.
Excellent 10.0
Pros: Good job
Cons: No.....it was an excellent job done
Excellent 10.0
Pros:  
Cons:  
Good 6.0
Pros: little kitchenette, good size room, upgraded bath, quiet and off the beaten path.
Cons: The pillows were awful, the TV should be mounted so I can watch it in bed. the recliner chair was broken
Good 6.0
Pros: The room smelled like stale cigarette smoke
Good 6.0
Pros: I like it was close to my church home include area restaurants.
Cons: I didn't like housekeeping haft cleaning.
Excellent 10.0
Pros: I love the area also top floor.
Cons: Enjoyed.
Poor 1.0
Pros: Nice staff
Cons: Dirty carpet, smell of marijuana, seemed unsafe
Okay 5.0
Pros: I like the locations area also cleaned
Cons: I didn't like bugs on the wall .I 00had to hit the bug with my shoe. They never had bugs but spiders normally sometime.It was kind loud talk upstairs.
Mediocre 3.0
Pros: Front desk clerk checking me in was very friendly. Bed and pillows were pretty comfortable.
Cons: My room smelled like cigarette smoke. Sheets had stains. No airport shuttle despite having airport in their name.
Excellent 10.0
Pros: Friendly staff
Cons: They have some critter issues
Mediocre 3.0
Pros: Beds are comfortable
Cons: There were roaches in the kitchen area and the bathroom. The Breakfast only had coffee. They wouldn’t restock the granola bars, muffins, or oatmeal. Their excuse was they were on reorder for everyday I was there, when they could of ran to the stor
Excellent 8.0
Pros: The location is very convenient.
Poor 1.0
Pros: Nothing everyone of the employees and people staying are on meth and heroin housekeepers also place is a mess
Cons: Everything
Excellent 9.0
Pros: Friendly people
Cons: No
Excellent 9.0
Pros: Clean everyone is very nice
Cons: Nothing love everything
Poor 1.0
Pros: Horrible shady hotel! There were people smoking and drinking everywhere. Bad environment!
Cons: Did not like anything at all!
Good 7.0
Pros: Nice and quiet
Good 7.0
Pros: The employees. They are helpful and willing to work with you to take care of any problem you may have.
Cons: There are some sketchy people here and there. Not sure that some of them are even staying in the hotel. The maintenance man is good with security though. He throws people out that are causing problems.
Excellent 8.0
Pros: close to hospital and airport. Within our budget range and felt it was a safe area. Beds were comfortable and clean.
Cons: no
Mediocre 3.0
Pros: I like sleep in bed comfortable fix rest cleaning.
Cons: I didn't like under cleaning stayed the was not clean.
Excellent 10.0
Pros: The staff and management are amazing they go above and beyond to help and make u feel at home!!!! Thank you ladies 😘
Mediocre 3.0
Pros: The price of the room.
Cons: The staff member took so long to open the door to check us in. She came to the front barefoot and did not care that we were out there in the cold. Room smelt damp upon arrival. Portable heater blaring. Trip cut short due to roaches
Good 6.0
Pros: Price. Reasonably clean.
Cons: The false advertising. They shouldn’t be able to say they have breakfast based on what they have. Also under ameneties it says “pet friendly” but they tried to charge me $25.
Okay 5.0
Pros: It was pretty quiet
Cons: The people that was around sometimes people being dropped off and the office was closed they need a contact available
Good 6.0
Pros: Pet friendly room
Cons: No TV in the room
Mediocre 2.0
Pros: Staff was very helpful.
Cons: Where to start? Room smelled like an ash tray and it seemed liked there was a cigarette convention in town as there were no lie 10 people on my floor smoking right outside their room. The room itself was drab and complete with stains. Yuck!
Mediocre 2.0
Pros: Cheap, but still not worth the money.
Cons: Thoroughly infested with bedbugs and roaches. HUGE roaches. They were even crawling around on the sidewalk. Room type I reserved was unavailable because of damage. Poor location. I slept in my car, in a different parking lot. Stay away!!
Okay 5.0
Pros: Cheap
Okay 4.0
Pros: The price and location were good.
Cons: We are non-smokers and they gave us a smoking room. Said the hotel was full and didn't have anything else to give us. We were there by 4pm so I was rather skeptical about that claim. The room was dirty and the carpet was stained and filthy.
Mediocre 3.0
Pros: Inexpensive.
Cons: Smelled like fish, dirty, bad location, put me in a room that someone else was already in and smelled like someone was smoking.
Okay 4.0
Pros: the nicest employee! The price! I've always loved the Extended Stays I've stayed at in the past.
Cons: Drug paraphernalia was left in the room once again. We brought it to one of the rude girls attention at the front desk, and all she said "well there are crazy people that stay here".
Okay 5.0
Pros: Not much. Staff was friendly, bathroom smelled of urine. Only 1 roll of toilet paper, enough towels for one person only. It did what I booked the room for, to sleep.
Cons: Although I know it is an extended stay hotel, there seemed to be quite a few unsavory people there. The advertising of free breakfast is a farce (coffee and granola bar).
Okay 5.0
Pros: Nice clean bed.
Cons: The room we stayed in needed quite a bit of maintenance.
Okay 5.0
Pros:  
Okay 5.0
Pros: The location of the hotel was the best.
Cons: The plumbing was horrible. The sink and shower did not drain and the toilet would not completely flush.
Mediocre 2.5
Pros: then they had the netve to dismantle the stairs while we were trying to drag ourselves out of there.
Cons: We had your rude staff. Horrible policy of forcing the client to come to the front desk for everything. The general unsafe broken natural of the hotel
Okay 4.0
Pros: person at desk was friendly and helpful. Did not make up for the rest
Cons: roaches in the room, also smelled moldy. Sheets were dirty and not changed from previous stay. Wish I read the other reviews before staying here, this place was terrible
Extended Stay America Suites - Chattanooga - Airport - Chattanooga
Rated no. 15
6.1
Good 6.1
Based on 338 reviews
Details
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