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Hotels near Knoxville McGhee Tyson airport

Hotels near Knoxville McGhee Tyson airport

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McGhee Tyson (TYS) - Knoxville, TN, United States
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Best hotels near Knoxville McGhee Tyson airport

Cleanliness
9.2
Comfort
9.2
Facilities
8.6
Location
9.2
Overall
9.0
Overall 8.8 Excellent
Based on 311 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.6
Location
9.2
Overall
9.0
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
8.9
Staff
9.1
Cleanliness
8.5
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.5
Cleanliness
9.3
Comfort
9.4
Location
9.4
Services
9.2
Staff
9.3
Cleanliness
8.6
Comfort
9.1
Location
8.9
Services
8.4
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.5
Comfort
8.8
Location
9.0
Services
8.1
Staff
8.6

Excellent 10.0
Pros: My stay here was amazing!! Highly Recommended. The staff was friendly and always greeted me with a smile. The hotel was clean and comfortable.
Okay 4.0
Pros: The location was convenient for our event.
Cons: Our room’s wallpaper was peeling off the wall revealing what looked like mold. the wall paper is peeling in the hall ways as well. the entire hotel needs an update. The tub needed to be resurfaced and/ or deep cleaned. we had to wear flip flops to feel comfortable showering. the breakfast was TERRIBLE. the only positive was nice staff.
Excellent 10.0
Pros: the convenience of being walking distance to the airport is incredible. the property offers 24 hr shuttle within a 5 mi radius. they also offer dining on site and starbucks. the bed was extremely comfortable
Cons: the bathtub was clogged
Excellent 9.0
Pros: The pool and spa was perfect. I’d come back again just to relax in the spa.
Cons: The door are heavy and noisy. It is difficult to open and close the doors to the swimming area. I thought I was going to be stuck inside.😕 The hotel room doors are so loud whenever someone leaves even down the hall.
Excellent 10.0
Pros: Really enjoyed my stay. Most definitely will stay there again and will recommend it !
Cons: N/a
Excellent 10.0
Pros: Cleanliness, location, staff, breakfast bar
Cons: Bar area seating and tv viewing could be bettet
Excellent 10.0
Pros: I loved how clean the entire hotel was, even the obscure bathrooms that might not be frequented often. With littles you end up at every bathroom. I also loved the space in the conference areas for all the running my kids ddidd to burn energy.
Cons: The only reason I didn't give the room 10/10 stars was because of the bathroom sliding door in the room. It didn't really provide much privacy or contain certain aromas from certain spouses, and would slide open at night exposing the light on the wall.
Excellent 8.0
Cons: The water temperature of shower was inadequate, only slightly warm and was the case also in my friend"s room. There was no store that sold incidental items for travelers and grab and go foods.
Excellent 8.0
Pros: Location and staff
Cons: No hot water for shower on morning
Good 7.0
Pros: Nice hotel..shower had no water
Cons: My shower had no running water.Called & spoke with the manager on Sunday April 11th..Waiting on response
Excellent 10.0
Pros: Location and comfortable beds, great restaurant
Cons: No
Poor 1.0
Pros: Good food
Cons: Urine stained toilet, would like to post photos.
Excellent 10.0
Pros: convenience
Cons: it was a bit too close to the airport
Excellent 10.0
Pros: Very accommodating.
Cons: Everything was pleasant.
Excellent 10.0
Pros: It was clean and the staff was very friendly.
Cons: The toilet was a bit dirty...there was hair in the shower.
Excellent 10.0
Pros: Clean and the beds were very comfortable
Cons: No
Excellent 10.0
Pros: Clean and modern
Cons: Nope
Mediocre 3.0
Pros: Quietness.
Cons: Shower was terribly. Not even Luke warm water. Two days of cold showers. Towels had hair attached untwined in them. The supply of hair products for showering was limited.
Good 6.0
Pros: It's location was very convenient.
Cons: All the restroom doors were sliding barn doors and did not lock. This is not suitable for two people sharing a room who are not a couple.
Excellent 9.6
Which was worth the trip Being a nice walk from the airport is a super plus
Good 7.0
Pros: Very convenient to the airport
Cons: I had to call housekeeping because there was toothpaste splatter on the faucet and garbage in the trash can. They promptly came and cleaned the bathroom
Good 6.0
Pros: Hotel was clean and fairly priced.
Cons: The walk from the parking lot. The last night of my stay, there was a special event (guests were not notified) which included kids playing drums for hours directly outside my window. Plus, you had to walk to walk through the dummers to leave the hotel.
Okay 5.0
Pros: Just overall a great hotel.
Cons: Parking sucks!
Excellent 8.8
Pros: Front desk staff friendly and helpful
Poor 1.0
Pros: 5th floor had little to no air conditioning felt muggy. Carpet in front of room went unvacuumed for our entire stay, which had visible crumbs from last occupants room service. Our room air conditioner would not cool below 74 degrees, barely tolerable.
Cons: I am very disappointed in level of service I would expect from a Hilton owned property. Certainly went down a notch in my expectations.
Good 7.0
Pros: Location is convenient. Starbucks in the hotel was nice.
Cons: Rooms and decor are fairly dated. There is no ventilation in the bathroom, so the steam from the shower set off the fire alarm several times, which was incredibly annoying.
Good 6.0
Pros: Pool and hot tub were great
Cons: Somewhat difficult to navigate entrance to check in and park
Okay 4.0
Pros: Location
Cons: Room smelled old and musty!!
Good 7.4
Pros: My wife arrived late on a business trip and we were able to walk from terminal to our room. Very convenient. Room was spacious and clean. Room service was prompt and food was good. I would definitely stay again.
Cons: Construction/maintenance on our floor
Okay 4.0
Pros: The hotel was clean.
Cons: The front desk is on the far end-no signage showing where to go. Bar tender provided poor service. The food was poor. Gave maintenance a full day to repair in room safe-no one attempted to fix it while out for the day - requested different room with safe
Hilton Knoxville Airport - Alcoa
Rated no. 1
8.8
Excellent 8.8
Based on 311 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.7 Excellent
Based on 238 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.3
Location
9.2
Services
8.8
Staff
9.2
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.1
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.6
Staff
8.8
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.3
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Location
9.1
Services
8.8
Staff
8.6

Good 6.0
Pros: The shower was nice and hot. The heat and air worked
Cons: The blinds in our room were broken so a parking lot light shined in our room all night. Our room had what would be an access door to another room (to have joint rooms) and you could hear everything from the other room. The hotel was pretty booked and they didn't not have enough of everything at breakfast.
Excellent 10.0
Pros: Very good breakfast.
Cons: All good
Excellent 9.0
Pros: The hotel room was great, comfortable and very practical. Had a mini fridge, microwave and coffee maker. The continental breakfast was awesome for the first 2 days and in our last day had a bad experience with breakfast. They were out of everything.
Okay 5.0
Pros: Location
Cons: Carpet filthy, commode stopped up , old room
Excellent 10.0
Cons: Made my reservations 3 or 4 weeks in advance. I’m 75 years old and requested the day I made my reservation to be put on the first floor. I understand availability. I’m disappointed the manager did not honor my request or at least alert me in advance. I was placed in room 202 far from the elevator. why?
Excellent 10.0
Pros: Clean rooms friendly staff
Cons: N/a
Excellent 10.0
Pros: Very clean and staff was friendly.
Excellent 10.0
Pros: It felt safe and was very comfortable.
Cons: Nothing comes to mind.
Excellent 10.0
Pros: Very clean and staff were very helpful and nice
Cons: No
Poor 1.0
Pros:  
Cons:  
Excellent 9.0
Pros: The staff was friendly. Breakfast was better than expected.
Excellent 10.0
Pros: Good breakfast. Exceptionally clean rooms and professional staff.
Cons: No.
Mediocre 2.0
Pros: The Location.
Cons: The Staff. They did not answer the phone, and the morning staff completely ignored me. Didn¿t even speak and it made me feel extremely uncomfortable.
Excellent 10.0
Pros: The employees were excellent and helpful. The handicap room was excellent for taking care of my wheelchair-bound wife.
Cons: Unfortunately, the location is an issue for me as it puts me 20 minutes away from my daughter's family. For travelers though, it is in a good location.
Excellent 9.0
Pros: Very clean
Cons: Beds were double beds not queen
Good 6.0
Pros: It was clean
Cons: I had a door separating the rooms and I could hear everything tht was going on in the room next to me, doors are to heavy, heard slamming doors all morning. Breakfast was pathetic.
Excellent 10.0
Pros: Cleanliness of hotel overall, especially the room. Friendly staff. Centrally located between Knoxville and Maryville with easy freeway access. Airport nearby.
Cons: The external door from my room to outside was very stubborn to use. Needs a little work.
Excellent 10.0
Pros: The clerk that checked us in was very nice and helpful. Breakfast was above par for hotel COVID restrictive breakfasts. Thank you!
Okay 5.0
Pros: Nice clean rooms
Cons: Most of the people who work there are not friendly or nice at all. The only one tjat did a very good job was the man working last night into this mornings shift. Jew a great the other two ladies I dealt with had 0 personality
Excellent 10.0
Pros: Everything great
Holiday Inn Express & Suites Alcoa (Knoxville Airport) - Alcoa
Rated no. 2
8.7
Excellent 8.7
Based on 238 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
6.0
Location
8.9
Overall
6.6
Overall 8.3 Excellent
Based on 681 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
6.0
Location
8.9
Overall
6.6
Cleanliness
8.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
8.5
Cleanliness
8.5
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
7.3
Facilities
4.0
Location
6.6
Overall
6.0
Cleanliness
9.0
Comfort
9.0
Location
9.0
Overall
9.0
Services
8.7
Cleanliness
8.9
Comfort
8.8
Facilities
6.0
Location
9.0
Overall
6.0
Cleanliness
8.9
Comfort
8.9
Facilities
4.6
Location
8.7
Overall
4.6
Cleanliness
8.8
Comfort
8.8
Location
8.5
Services
8.6
Staff
8.9

Mediocre 2.0
Pros: The staff seemed friendly.
Cons: This was for sure the filthiest room I've ever stayed in. There were boogers wiped on the back of the bathroom door, along with what looked like a smear of blood. And the room stunk with foot odor & damp dog smell & the floor was sticky - even the carpet.
Poor 1.0
Cons: Front desk staff was friendly. Hotel seemed clean. When I walked into the room the first thing I saw was a bug on the bed. There was more than one. I showed the front desk and then left. I was not going to stay there it was disgusting.
Excellent 9.0
Pros: It is very close to the airport, which is why we booked it. Pros: breakfast included (it's a cold breakfast, but good for the price we paid for the room. Included, bagels, muffins, toast, pancakes, coffee, yogurt, juice, cereal). The room was spacious and the bed was comfortable. They have an indoor pool. We didn't use it, but we saw many families with children enjoying it. They also have an airport shuttle, but we didn't use this either, however a quick 3 minute drive to the airport.
Cons: Cons: really the main con was the light in the bathroom would flicker for 20 seconds before turning on (a bit horror movie-ish) and then make a terrible sound while on, but since it was only when the light was on, it wasn't too bad. Overall a good stay with nice staff and very reasonably priced. No real complaints. would recommend
Good 7.0
Pros: Location
Cons: The room was over priced and the Hot tub was broken with was why we booked the hotel in the first place
Good 7.0
Pros: Great staff!
Cons: Facility was old flickering bathroom lights
Good 6.0
Cons: Yes, I was met by an infestation of ants. They got in my food in my drink and in my clothes I laid out. I had to wash all my clothes as a result. I was not happy at all.
Excellent 9.2
In town for a show at The Shed in Maryville. A short ride in on the bike, and and there is a back way that avoids much time on the freeway that is nearly all 2-lanes.. Right off the four-lane, easy to get to. Didn’t eat breakfast there so I can’t speak for that. Rooms were clean, bed was comfortable and sheets for soft, pillows were absolutely terrible. However, that seems to be a trend with hotel cc, to provide pillows that are undersized and have absolutely no support. That’s my only complaint. Would’ve also been nice to have had a blanket in the closet.
Excellent 9.0
Cons: The floor was pretty dirty.
Good 7.2
Would stay again. TV didn’t work, and breakfast was not as advertised (there were no scrambled eggs, potatoes or bacon), which would’ve been nice.
Excellent 10.0
Pros: Easy to find, clean room, comfy bed, personable staff Quiet and restful sleep
Cons: After 8 am- little hot water (only tepid). Only 1 elevator at far end of hallway. Crossing Rte 129 to get to any hotels across from airport is treacherous! NO traffic lights.
Poor 1.0
Cons: everything
Excellent 9.4
Pros: Clean and comfortable
Cons: Breakfast but not their fault that Covid limits what they can offer.
Mediocre 3.0
Pros: hottub
Cons: hard beds
Excellent 8.0
Pros: Its newly renovated and now a different brand. I stayed here a year or two ago when it was a different brand. BW is much better!
Cons: The bed I had wasn't as comfortable as I had hoped. After 3 nights I had a backache.
Excellent 10.0
Pros: Free breakfast was nice!
Cons: No
Okay 4.0
Pros: Staff was very friendly. Our room was clean & updated.
Cons: The entire hotel except for the 3rd floor was under complete renovation.
Poor 1.0
Pros: Nothing really, the only good thing was a guy behind the desk nicknamed Bear. He tried hard.
Cons: The whole place was in shambles, the pool and jacuzzi were not working. The hotel fitness center didn't have a treadmill amongst the other out of order gym equipment. The hotel guests were wiping off their own tables at breakfast while the girl watched!
Good 6.0
Pros: Was close to the airport
Cons: The hallway smelled like cigarette smoke. The bed had a hole in the mattress, the toilet was not bolted securely to the floor, the bathroom floor was dirty.
Excellent 10.0
Pros: The bed was nice
Cons: No
Good 6.0
Pros: Close to airport
Cons: Refused to assign two beds room, spoke to manager finally agreed since there are plenty room available.
Poor 1.0
Pros: We liked the hotel but had a MAJOR fail. We needed a wake up call for 715. We called from our room at 9PM and went to bed. NEVER received a call, missed our appointment. No remorse from any staff. Feeling screwed with no avenue for correction.. sad!
Cons: See above!
Excellent 10.0
Pros: Great location and staff...near to many resturants and highway area to get around.
Cons: Noise level from hall is quite loud.
Excellent 9.0
Pros: Location
Cons: No
Good 6.0
Cons: Furniture and decor were old. Not up to what I normally have at a Country Inn but adequate.
Excellent 9.0
Pros: good sized rooms and good amenities. A little older but overall good.
Mediocre 2.0
Pros: Nothing
Cons: They charged me for a room that the reservation was canceled.
Excellent 9.0
Pros: Close to the airport afta late flounder.
Cons: It's not close to any supermarkets but we got by.
Excellent 10.0
Pros: Loved the location. Very close to restaurants and a few fast food chains. Parking was adequate. Great Breakfast.
Cons: Even though room was non smoking, there was a huge overwhelming smell of smoke. A/c unit was very hard to regulate..freeze you out one moment and then hot the next. Rooms are not well insulated.
Okay 5.0
Pros: The hotel location was convenient. Staff was very accommodating in meeting our request for a room chance.
Cons: Our first floor rooms were very damp. We moved to the third floor for our second night. Interior emergency lights and signage was not working and minor repairs were needed throughout.
Okay 5.0
Pros: It was priced reasonably.
Cons: The hall carpet was worn. There were nicks and scratches on most doors and door frames. The room furniture, too, was peppered with nicks and scratches. The refrigerator was noisy enough to keep me awake for some time. The breakfast bar was disappointing.
Okay 4.0
Pros: Close to airport. Pool and hot tub were decent. Bed was good.
Cons: Water pressure bad in shower. Toilet needs to be replaced. Faucet on sink barely worked.
Good 7.0
Pros: Indoor pool was definitely a feature I was looking for considering a rainy day.
Cons: Rooms are a little dated.
Good 7.0
Pros: Price and location
Cons: The showerhardly worked...just a dribble. After the requested maintenance, it worked only slightly better. Breakfast not great but ok.
Okay 4.0
Cons: The smell of cloramines from the Pool throughout the Hotel. Would not swim in a Pool that is not properly taken care of
Good 6.0
Pros: The location, Less than a mile from Knoxville, TN airport.
Cons: Virtually every staff member I saw or interacted with seemed distant and almost irritated, a few borderline rude. Friendliness and a smile are very important in the "hospitality" industry.
Okay 4.0
Pros: Friendly and helpful
Cons: Power went out, no information provided until checkout.
Okay 4.2
Cons: Checkout was at 12 They called me at 12:05 to I was supposed to be out at 12. I told them I was taking a bath and leaving. Their answer was: I CAN GIVE YOU UNTIL 12:15, AFTER THAT I WILL HAVE TO CHARGE LATE CHECK OUT I will not stay at this hotel anymore.
Good 6.8
Pros: My fiance and I went for our "babymoon" as one last relaxing night before our son arrives . It was very quiet , comfortable .
Cons: The hot tub was the color of lake water . Very dirty . The pool was way too cold to be considered a "heated" pool . There was not any parking available , so we had to park at a nearby hotel . The Wi-Fi didn't work at all our whole stay . We had a non smoking room that stunk horribly of cigarettes , especially in the bathroom . I'm 30 weeks pregnant and did not enjoy sleeping in that .
Excellent 8.8
Pros: Building needs some maintenance done. Back entry does not lock. Room had a loose electrical outlet.
Excellent 9.7
Pros: Staff and location
Good 7.1
Pros: I found my unit to be adequate and clean. The walls are a little thin. Overall was pleased given the price I paid. Would stay again.
Best Western Knoxville Airport/Alcoa - Alcoa
Rated no. 3
8.3
Excellent 8.3
Based on 681 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
9.0
Location
8.6
Overall
9.0
Overall 8.3 Excellent
Based on 117 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
8.1
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.0
Location
8.5
Services
8.9
Staff
8.7
Cleanliness
7.5
Comfort
5.8
Location
9.2
Services
6.7
Staff
5.8
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.5
Staff
8.3

Excellent 10.0
Pros: Friendly staff, comfortable beds, hand sanitizer by elevators, outside seating in back with gas fire pit. Nice little bar area, one of the best black cherry old fashions ¿¿. It was great to have laundry room for guests.
Cons: It would have been nice to have continental breakfast included as do most hotels. They did however have multiple options for breakfast.
Excellent 10.0
Pros: Location was great, very nice everything was clean staff was great check in and out was quick and smooth. Room was clean bed was very comfortable, we will definitely stay again.
Cons: No problems was very pleased.
Okay 4.0
Pros: The shuttle and the location to the airport.
Cons: Dirty bathroom. Shower did not drain. No extra bedding for sofa sleeper. Only 2 towels provided in a room that slept 4.
Okay 4.0
Cons: Dirty room and bed, grumpy front desk staff, shower water pressure
Excellent 8.0
Pros: Great location and rooms were clean and bed was very comfortable
Cons: Air conditioner sounded like a laundry room running all night Noisy unit.
Excellent 8.0
Cons: Clean the place up Ensure the room is up to par
Excellent 9.0
Pros: It was really clean nice and modern good location like 5 minutes from airport
Cons: At late night there¿s no parking spots due the people with trucks with trailers that take like 3 to 4 parking spot to park their trucks with the trailer I parked on the sideways because there¿s no parking.No free continental breakfast.
Excellent 9.0
Pros: The bed was comfortable. The rooms are very soundproof since the airport is just across the highway.
Cons: We have stayed at this location previously with no issues. However, on this visit, there was hair all over the bathroom floor. There were no washcloths in the bathroom either which is quite inconvenient when you¿re in a hurry and already undressed!
Okay 4.0
Pros: Very clean, the rooms are nice and clean-great ammenitia Trent who is on day shift is the best customer service they have!!! Hes has the most professional and courteous attitude and will help any way he can - give that man a raise!! Ive stayed in alot of
Cons: Charge 25$ extra each night and dont return the money for weeks!! Charge for breakfast ALOT
Excellent 9.0
Pros: Quiet hotel. The windows are thick and we'll insulated. The staff is top notch.
Cons: It is a bit from knoxville but I knew that.
Excellent 9.0
Pros: Very quiet, especially on the backside. The hotel is near the airport so appears to be built with soundproofing in mind. I did not hear any noise. This location is up to courtyard standards. I stayed a week.
Cons: It was a bit far from the city but I knew that when choosing it.
Excellent 9.0
Pros: The staff is amazing. This hotel is very clean. They do have a breakfast bar open. The staff is wearing masks. The room on the back of the hotel was soooo quiet. I'm told there is an airport across the street but I hardly heard the planes.
Cons: I don't care for the suburban location but obviously, that is a choice.
Excellent 10.0
Pros: Everyone was amazingly nice! Room was clean l.
Excellent 8.0
Pros: Clean rooms. Close to airport. Staff very friendly.
Cons: Pool and hot tub broke down due to maintenance issues. We did recieve free breakfast for our trouble which was nice.
Good 7.0
Pros: Nice lobby and a fitness center that was open by appointment . Nice sized bathroom and huge walk-in shower
Cons: Some of the furnishing were showing age.
Good 6.0
Pros: Good location, rooms are nice. Plexiglass barrier and hand sanitizers available. Signs on wall about Covid19 safety.
Cons: Desk staff & cleaning staff were NOT wearing masks or gloves over our 4 day stay. Lobby wasn't sanitized until the day after a reception in a room off the lobby. Wedding guests were wandering everywhere with drinks and NO masks or distancing.
Poor 1.0
Pros: Amazing customer service.
Cons: Hotel room was outdated, the courtyard wasn’t that clean. Pool and hot tub was closed but in gatlingburg same hotel everything was open. Door had damage , around window drywall up too has been broken. Windows were dirty. No room service, no towel
Okay 4.0
Pros: We had no hot water. Tried to accomodate us
Cons: We had no hot water. Manager gave us use of connecting room; however the door between our rooms did not open. Had to go into hall to access this room so we could shower. Seems staff were using the hot water to wash linens.
Okay 5.0
Pros: The bed was comfortable.
Cons: I did not like how the staff did not let me know there would be a holding fee that would fall off later... the way I found out was my bank account. The price was more than the hotel was worth.
Courtyard Knoxville Airport Alcoa - Alcoa
Rated no. 4
8.3
Excellent 8.3
Based on 117 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
9.6
Location
9.0
Overall
9.6
Overall 8.2 Excellent
Based on 176 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.6
Location
9.0
Overall
9.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.9
Services
8.5
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.7
Location
9.1
Services
8.7
Staff
9.3
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
8.1
Staff
9.0
Cleanliness
8.8
Comfort
9.2
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.2
Staff
9.8

Excellent 10.0
Pros: breakfast was great. the variety covered all brands
Cons: little too cool in hallways
Excellent 8.0
Pros: quiet and clean
Cons: too cold in the hallway
Excellent 8.0
Pros: The room was big and comfy and nicely updated.
Cons: The toilet sat was too low, almost on the floor. I have muscle strain now from trying to get up from the low toilet!
Mediocre 3.0
Pros: Close to airportnm
Cons: Roaches in the room
Excellent 9.0
Pros: Staff very friendly. I¿m
Good 6.0
Pros: Very good breakfast
Cons: Small room, dust on furnitures
Excellent 8.0
Pros: The staff were great.
Cons: The mattress needs to be replaced
Excellent 8.0
Pros: The staff was awesome! The breakfast was great!
Cons: The bed was not soft. And the carpet felt sticky in our room. Everything else was good.
Excellent 9.0
Pros: Room layout and hot breakfast were both unexpected and welcomed by tired travelers
Cons: We were more pleased by this particular location than the other 3 locations combined.
Excellent 9.0
Pros: Clean and close to airport
Poor 1.0
Pros: The hotel check-in process was an easy process
Cons: Yes the hotel rooms were not clean specifically the bathroom. I had to transfer to another room. The new room the bathroom was also not cleaned. I had to ask for cleaning supplies to clean the bathroom out myself due to limited housekeeping staff.
Mediocre 3.0
Pros: Location
Cons: Mattress was terribly uncomfortable. Breakfast was unacceptable. Not up to Hampton standards. Poor experience overall.
Excellent 8.0
Pros: Complementary items
Cons: Somewhat outdated TV was difficult to navigate
Poor 1.0
Pros: So close to the airport
Cons: It didn't feel or look clean.
Excellent 10.0
Pros: The staff was beautiful and the location was excellent.
Excellent 8.0
Pros: The staff was very helpful and friendly.
Cons: There was a smell of sewage in our room the entire stay.
Excellent 10.0
Pros: Staff is always friendly, helpful and outgoing.
Cons: Everything was great!
Poor 1.0
Pros: Near airport
Cons: After 4 trips up and down the elevator & 35 minutes we finally got a key that would open our room. After a 9 hour flight this sucked. The next morning I explained to the front desk what had happened, She told me that her manager would call me. NO callback
Excellent 10.0
Pros: Staff were friendly and attentive
Cons: N/a
Okay 5.0
Pros: location
Cons: checked in after midnight, unloaded only to find fridge was not working. Had to move rooms. Next room had bugs crawling in the bathroom. We were too tired to move again, we shut the doors to the bathroom and ignored the issues.
Mediocre 2.0
Pros: Location close to airport, good shuttle service
Cons: Filthy housekeeping throughout.
Excellent 10.0
Pros: Complimentary bottled water all day was a nice touch.
Hampton Inn Knoxville Airport - Alcoa
Rated no. 5
8.2
Excellent 8.2
Based on 176 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
6.5
Location
9.0
Overall
5.5
Overall 8.1 Excellent
Based on 712 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
6.5
Location
9.0
Overall
5.5
Cleanliness
8.3
Comfort
8.5
Location
9.0
Services
8.2
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
4.6
Facilities
5.3
Location
6.6
Overall
4.0
Cleanliness
8.6
Comfort
8.6
Location
9.0
Services
8.4
Staff
9.0
Cleanliness
9.2
Comfort
9.3
Location
9.2
Services
9.0
Staff
9.2
Cleanliness
8.3
Comfort
8.4
Location
8.8
Services
8.0
Staff
8.5
Cleanliness
8.4
Comfort
8.6
Location
9.0
Services
8.0
Staff
8.8

Mediocre 3.0
Pros: free coffee
Cons: no sheets change
Excellent 10.0
Pros: Best hotel that we have stayed at
Cons: No it was perfect
Excellent 10.0
Pros: Very comfortable room with employees always willing to help with our needs. Short distance from our relatives. We really enjoyed our stay.
Cons: We enjoyed our entire stay.
Excellent 9.0
Pros: Room was clean and the bed provided a restful night's sleep.
Good 6.0
Pros: Great location for what I needed, always friendly staff. We stay here. 8-10 times a year because it is close to the college our child attends.
Cons: The heat made a loud clicking noise all night, we had to turn it off to sleep and turn it back on as the room got cold
Mediocre 3.0
Pros: Staff was great.
Cons: Rooms small.not enough lighting at sink area in room.breakfast was a joke..not enough variety.for the price u pay..u. Need a better breakfast...beds were terrible.very uncomfortable..
Excellent 10.0
Pros: size of the room, quietness of the location at the airport, easy to move about the Inn, staff was very polite and helpful
Cons: how the prices go up because there is a home football game in Knoxville
Excellent 8.0
Pros: Staff was exceptional! Friendly and professional when answering questions.
Cons: Was disappointed in the breakfast.
Excellent 10.0
Pros: very clean, very nice
Good 7.0
Pros: Clean room, comfy bed
Cons: No airport shuttle, breakfast is on the bare bone.
Excellent 8.0
Pros: Proximity to highway and food establishments
Cons: Signs are up everywhere in the hotel to wear a mask, but no one was and no staff enforced this. The staff themselves were also not wearing masks. Finally, the options for breakfast were very limited.
Excellent 10.0
Pros: Excellent hotel, staff do not change a thing!
Cons: Nothing stay was amazing!
Excellent 9.0
Pros: Clean with nice decor
Cons: Breakfast was mainly packaged microwave stuff
Excellent 10.0
Pros: Very clean.
Cons: Nope.
Good 7.0
Pros: They have a very well equipped room with mini fridge and microwave.
Cons: You can hear too much noise coming from the hallway and other rooms. The building seems not to have any sound proofing. You can also hear running water from other rooms very loudly.
Excellent 8.0
Pros: Pretty much everything was good and it was a good value.
Cons: The pillows were absolutely terrible. Some of the worst I¿ve ever tried to Leon. The air conditioner was also horrible and barely got the room cool.
Okay 5.0
Pros: Very clean and the staff was very nice.
Cons: I didn't know pets were allowed and we were up most of the night listening to dog fights. The walls were pencil thin. We could hear everything. Not a good stay at all. But it was clean.vwry loud place
Good 7.0
Pros: The room layout was very nice. it was clean and functional. The price was average compared to the other sites for the same hotel, not really a big discount
Cons: There was a couple things that needed repair, such as the microwave didn't have a turnable
Okay 5.0
Pros: The air conditioner was not working properly; very warm air flow.
Excellent 10.0
Pros: I like everything about this hotel experience! The hotel was exceptionally clean and the staff were excellent. The location was awesome for anyone looking to be mins away from everything! I planned to stay there again when I visit Tennessee next year!
Cons: I was completely satisfied with everything!
Poor 1.0
Cons: My room was missing lights. The bathroom had blood in it. They gave me a non-smoking rm with 2 beds . I paid for a king smoking room.the toilet paper had obviously been wet. They was rude when we cgecked out. I kinda wanna call and complain& get my $ back
Excellent 10.0
Pros: Cleanliness
Cons: No
Good 7.0
Pros: Clean hotel and great customer service!
Excellent 8.0
Pros: Our room was nice and quiet.
Okay 5.0
Pros: The desk clerk was very friendly and helpful.
Cons: We looked out our window at a nasty pool with green stuff floating around in water. Then the bathroom was the size of a closet and not a walk in closet either.
Excellent 10.0
Pros: The Room !
Cons: No indoor heated pool or hot tub
Okay 4.0
Cons: Smoking on 1/2 of 3rd floor - smoke smell on entire floor. Would not move me without extra charge.
Okay 5.0
Cons: Bathroom was tiny and awkwardly shaped. A/C was old and didn’t work well. Housekeeping needs to wipe down was more often.
Good 6.0
Pros: Location
Mediocre 3.0
Pros: Location near airport.
Cons: For $--, there was no pool open, no breakfast served..( used covid as excuse...again!.. even though neighboring hotels had pool and breakfast served).. The vending machines were out of service also and the toilet in the room ran the entire time, nonstop
Poor 1.0
Pros: nothing
Cons: TV messed up mold on wall running toilet the whole time and a noisy air conditioner.
Mediocre 2.0
Pros: The pool was nicextremely but over crowded.
Cons: Bathroom was very small, hallway smelled of smoke, average breakfast, charged extra without letting me know, no towels in room, door key only good for one day not three, entry door was broken.
Poor 1.0
Pros: Close to airport. Decent breakfast.
Cons: No one at desk for 20 minutes. Then given smoking room saying that was all they had. I had ordered non-smoking. Room reeked of smoke and holes burned in everything. TERRIBLE.
Poor 1.0
Cons: Sadly we didnt like anything but the location of this hotel. It smelled like one big cigarette! Was not a clean feeling at all! Smoke smell through out the hotel was awful. Honestly, the worst hotel experiences we'have ever had. Would never stay a
Good 6.0
Pros: This hotel is exactly what it seems like: a budget hotel. I mean, you get what you pay for. It's adequate. The bed was comfortable and the room was clean, if small. It was convenient to the airport, though not as convenient as other hotels (but cheaper).
Cons: The bed is visible from the hallway with the door open. It had the tiniest bathroom I've ever seen in a hotel, check in was not as smooth as I'm used to, and we did not get the wake-up call we requested.
Mediocre 2.0
Pros: Eggs & sausage for breakfast.
Cons: We stayed in August, during 90 degree weather. The AC didn't work in our room. The maintenance guy never showed up to fix it. At the end of our stay, we told the receptionist that the problem wasn't fixed. There was no discount or compensation. She just said, "Thank you for letting us know." You're welcome.
Okay 4.2
Pros: Eggs & sausage for breakfast.
Cons: We stayed in August, during 90 degree weather. The AC didn't work in our room. The maintenance guy never showed up to fix it. At the end of our stay, we told the receptionist that the problem wasn't fixed. There was no discount or compensation. She just said, "Thank you for letting us know." You're welcome.
Okay 5.0
Cons: A 2 1/2 star hotel should have HD tv at a minimum.
Okay 5.0
Pros: Location was convenient. Some places to eat nearby.
Cons: Tiny bathroom. Flimsy tub...it flexed when you stepped on it. Exhaust vent for bath/toilet was not connected to light so some people had not turned on exhaust when showering and resultmoisture build-up had caused unsightly rust to form on exposed metal.
Poor 1.0
Pros: The proximity to the airport.
Cons: The linens were never changed prior to our arrival--hair and crumbs found in bed. When the manager came in to change the sheets after our complaint, there was a shirt found in the linens. The room grossed me out! They should have paid us to stay there.
Excellent 9.1
Pros: My family and I come to merryville about three times a year. We found a hotel that is clean and affordable. Sometimes there can be a weird smell on second floor, like mildew or a stuffy basement. It's not very strong, just a faint smell, it might be that some off the rooms are smoking.all I'm all its a good place to stay. The staff is extremely freindly and helpful.
Cons: Sometimes a faint smell of mildew, or lingering cigarette smoke.
Good 6.0
Cons: Had a non smoking room but you could smell the smoke any how, asked for later check out but they wouldn't give us past 12 noon, our flight was not scheduled until 3;30 pm so made for a long day
Poor 1.0
Pros: Leaving
Cons: The staff put us in a room that had been heavily smoke, despite ordering a no smoking room. Then they lied about it saying they didn't realize it was smoky. Since it was their last room, they said there was nothing they could do about it. Stay away.
Excellent 10.0
Pros: It was a very pleasant stay. The room was clean and big enough to enjoy and not feel crammed. The building had a fresh smell to it and the surrounding lake gives it a nice touch. There were a few restaurants in walking distance so that was convienant
Cons: The breakfast on the weekend was laid out well, but when we left on Mon....let's just say it was slim pickings!
Quality Inn - Alcoa
Rated no. 6
8.1
Excellent 8.1
Based on 712 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.6
Location
8.9
Services
8.2
Staff
8.7
Overall 8.1 Excellent
Based on 128 reviews
Cleanliness
8.1
Comfort
8.6
Location
8.9
Services
8.2
Staff
8.7
Cleanliness
8.3
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.9
Cleanliness
7.7
Comfort
8.8
Location
8.9
Services
7.7
Staff
8.6
Cleanliness
9.0
Comfort
9.5
Location
9.2
Services
9.3
Staff
9.2
Cleanliness
7.8
Comfort
8.0
Location
8.8
Services
7.8
Staff
8.5
Cleanliness
7.6
Comfort
8.3
Location
8.8
Services
8.2
Staff
8.6

Okay 5.0
Pros: good location
Cons: noisy neighbors
Excellent 10.0
Pros: Everything was excellent!
Cons: N/A
Excellent 9.0
Pros: Location, quiet neighborhood
Cons: Hallway noise, refrigerator in room did not work.
Excellent 10.0
Pros: This hotel was Great compared to what we were staying in. Loved the staff and the hotel was kept clean and quiet.
Cons: There really was nothing I didn't like about this hotel.
Okay 5.0
Pros: The staff was nice
Cons: It wasn’t great but wasn’t terrible. My husband and I stayed here three years ago when we first got together and we were amazed with our stay. So when booking out honeymoon we decided to stay here again. Unfortunately it wasn’t as great. The staff was nice and friendly as they were last time. Upon checking in another guest was complaining of their room smelling like weed. Which obviously put a question on wether we should stay here or not. Our room did not smell like weed but it could have been better. When we got there we had to ask for toilet paper. After we had been gone and turned the ac all the way down, so it would be nice and cold in the room, we came back to the room smelling, oddly enough, like playdough. We also noticed the room was covered in pet hair. The floors were being professionally cleaned while we were there and it left the whole floor smelling like wet dog. Which was not pleasant for me to deal with having pretty bad asthma. Honestly I’m not sure what has changed from the last time we were there but I can definitely say we would seek other options before booking here again.
Okay 5.0
Pros: The size of the suite was quite comfortable. I liked having a full kitchen. I prefer cooking my own breakfast as opposed to the hotel supplying breakfast or having to eat out. I make the best bacon & eggs!
Cons: The pool was dirty; my grandchildren could not swim in it. We had trouble multiple times with our key card not working. There was not enough supplies for the number of guests--for example, one fork for a room with three people. The dishwasher in the room was disconnected from the countertop. The icemaker in the refrigerator did not work. We had to purchase ice, flatware, and dish cloths for washing dishes.
Excellent 10.0
Pros: Spacious rooms
Cons: No daily cleaning, had to bring towels back everyday and exchange
Good 7.0
Pros: The Room was nice for the price and had a full fridge stove top freezer A dishwasher and utensils
Cons: We stayed on the 2nd floor and it smelled really bad. Our Room smelled like smoke especially in the bathroom and you could see cigarette Burns on the Bathroom tub.
Poor 1.0
Pros: Nothing
Cons: Extremely saggy mattress back still hurts 4 days later from first night there! You can hear every step from above floor and people are up all night. Very disappointed this is a good brand I have never had problems with before.
Okay 4.0
Pros: Location
Cons: Microwave was filthy and smelled up entire room.
Poor 1.0
Pros: Found cockroaches on stove and coffee pot also crawling over bathroom sink where I was keeping my tooth brush. Found roaches crawling out of fan vent in bathroom I did take photos. Also power went out about 500 am and had to shower in da
Cons: Was not offered any concessions I felt nasty when I left the place. With the Covid 19 epidemics c I felt that they did not clean at all roaches are disgusting and nasty staff was no help when. I complained did not offer and kind of refund. Horrible
Excellent 9.0
Pros: The room was newly remodeled and clean
Cons: We had a handicap accessible room and the door would stick because the tile floor was unlevel
Excellent 8.0
Pros: The room had been recently renovated, much nicer than the picture that were online.
Cons: Was under the assumption that there was a breakfast bar, but that was probably my mistake from looking at so many hotels online.
Excellent 10.0
Pros: The cleanliness of the room
Cons: Nothing
Okay 5.0
Cons: Booked as non smoking but was not. My Cpap still smells like smoke several days later.
Excellent 10.0
Pros: It was the perfect location and the perfect room! It was clean, quiet, and had everything that you would need for your home away from home.
Cons: Nothing!
Excellent 10.0
Pros: Very. Clean no amenities (tissue,soap,no extra blanket,) nice visit for 1nite.
Poor 1.0
Pros: Location
Cons: From the outside the hotel looked nice. The bathroom and kitchen area were updated and clean. The smell of smoke was overwhelming both in the hallways and in the room. Called the front desk and they said no other room was available.
Poor 1.0
Pros: Location
Cons: The smell of pets was overwhelming. The smoking room stench filled the hallway and the nonsmoking rooms making them almost unbearable. Also, the toilet wasnt even flushed, much less cleaned. And lastly, I'am 95% convinced there were bedbugs or flees
Good 7.0
Pros: Its kocation.
Cons: The bed was horrible. Wokeup with a backache.
Excellent 10.0
Pros: Cleanness and politeness
Excellent 10.0
Pros: The room was very spacious and the bed was very comfortable.
Cons: Didn't like that there wasn't an I've machine in the hall. I would have liked that in addition to the ice maker in the room (the noise)
Excellent 10.0
Pros: Amenities
Cons: No
Excellent 10.0
Pros: There were so many accommodations from a stove and crockpot to children's books. The staff always made sure you had what you needed.
Cons: Cleanliness of hallways
Poor 1.0
Pros: Very simple accommodations. Power went out. Lost internet and cable for two whole days. Nothing was offered as way of recompense
Cons: Pool was not good. No breakfast
Poor 1.0
Pros: Nothing bad and dirty hotel trash laying around everywhere
Cons: Dirty and alot of trash everywhere
Good 6.0
Pros: The room was pretty comfortable. I like having a recliner available and the full, well-equipped kitchen came in very handy. The closet is roomy with plenty of hangers & the bathroom has plenty of space. The mattress & chair are hard; pillows soft.
Cons: The first person who helped me wasn't well trained, resulting in a hassle. The second was lovely at first, but got testy when I reported having trouble with the TV at checkout. I told her it didn't matter but she insisted I should have reported it sooner.
Candlewood Suites Knoxville Airport-Alcoa - Alcoa
Rated no. 7
8.1
Excellent 8.1
Based on 128 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.5
Facilities
5.0
Location
8.8
Overall
5.0
Overall 7.9 Good
Based on 728 reviews
Cleanliness
8.3
Comfort
8.5
Facilities
5.0
Location
8.8
Overall
5.0
Cleanliness
4.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.2
Location
8.7
Services
7.8
Staff
8.2
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.8
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.2
Staff
8.5
Cleanliness
8.1
Comfort
8.4
Facilities
4.0
Location
8.7
Overall
4.0
Cleanliness
8.5
Comfort
8.7
Location
8.6
Services
8.3
Staff
8.8

Okay 4.0
Cons: We were told the shuttle driver didn't show up so we would have to take a taxi. When arrive there's a sign at the front desk stating they would be back in 15 min., took way longer as they were picking up someone from the airport!! Room was not clean, hair, water spots
Excellent 10.0
Pros: good locationwe have stayed there before we enjoyed staying there
Cons: nothing
Okay 5.0
Pros: Location
Cons: Poor service and dirty shower By 6in
Excellent 10.0
Pros: Hotel was very clean, extremely peaceful, and well located near the Smokies. Staff were very friendly and professional. Totally recommend a stay for anyone traveling to that area.
Cons: Great hotel!
Excellent 10.0
Cons: Cleanliness needs attention
Excellent 9.0
Pros: The staff was super friendly and helpful
Cons: I had an early flight and missed the breakfast buffet. There was nothing out for me at all. It would have been nice to have a piece of fruit or some yoghurt.
Good 7.0
Pros: Large rooms
Cons: The bathroom needed fresh caulk. It was black. The carpet was fraying where it met the floor.
Okay 5.0
Pros: Location
Cons: Our room had been water damaged and "repaired" very poorly. There was also water damage half way up the wall by the shower, and it was possibly moldy or really dirty. It looked horrible. The couch was filthy.
Excellent 10.0
Pros: Shuttle from and to airport
Cons: Nothing
Okay 4.0
Pros: Staff was very friendly
Cons: The hotel is in serious need of maintenance and repairs. We switched rooms 3x. Mold in 2 rooms,ac not working in 2 rooms.
Excellent 10.0
Pros: Perfectly located after getting off our flight. Room was clean and spacious.
Cons: Our room was a little run down. Some wear and tear on the walls. The bathtub faucet had a slow constant leak. The front desk employee who checked us in seemed like she was ready for a break when we got there to check in and wasn¿t friendly to say the l
Excellent 10.0
Pros: Customer service
Cons: No
Poor 1.0
Pros: Nice rooms
Cons: The hotel shuttle was broken so we had to have our friend drive back 45 minutes to pick us up for the airport. They advertise free shuttle to the airport but only offered to call a taxi that we would pay for. I called the management with no help.
Good 7.0
Pros: The stay was pleasant for the price point and the staff was very courteous.
Cons: The room I was in was at the end of the hallway and in the morning I could hear guest's going up and down the stairwell and I could also hear the door slamming.
Good 7.0
Pros: Good location, conveniently located to many restaurants. The staff was present and available when needed, friendly and professional. Generally speaking, a good place to stay for the price.
Cons: The space looked as though it had been going through some renovations recently where attention and care was not taken by those completing the work. Fixtures not secured properly, etc.
Excellent 10.0
Pros: It's clean, they don't tolerate riffraff or drama, which is definitely the key to keeping this as nice as it is.
Cons: Wish breakfast had a little more, but post covid quarantine era, glad there is breakfast at all!
Excellent 10.0
Pros: Pleasantly surprised, and the cleanest most kept up rooms on this stretch of road. We have local ID's which could have been a problem but after explaining the situation and seeing how we just needed a night's rest, it wasn't a problem.
Excellent 10.0
Pros: Staff friendly,bed comfy, room clean. Would stay again if in the area.
Cons: Pool being upgraded in the summer seems more like a winter time project. Not a big deal though
Excellent 9.0
Pros: Location, room presentation
Cons: Pool not available
Poor 1.0
Pros: The room was a good size
Cons: Horrible staff very poor treatment.
Good 6.0
Pros: Location and price
Cons: An older hotel that has changed names 3 times in 4 yrs.
Good 7.0
Cons: No hair dryer. No fruit at breakfast.
Excellent 9.0
Pros: Location
Good 7.0
Pros: Central location to where I needed to be.
Cons: The bathroom had mold stains on the walls. The location is in a less than desirable area (hourly/daily rate hotel across the street).
Excellent 8.0
Pros: No breakfast
Okay 4.0
Pros: Friendly staff, large room
Cons: Leak in ceiling, plaster was falling off. Walls were moldy in bathroom. Broken light switches.
Okay 5.0
Pros: What I like best was the area surrounding the hotel and one front desk person whom checked us out day of check out
Cons: The smell of the room was not so great, the room did not have a list of restaurants nor wifi password. If this was in room everything else would be ok
Good 7.0
Pros: Hot tub looked like a bubble bath. Told front desk. Said they would check. No change.
Cons: Hot tub no good.
Good 6.0
Pros: The pool was open
Cons: This used to be a really nice hotel just a short 3 years ago. They were renovating and updating. This visit showed that something went wrong somewhere. The rooms had drywall breaking off. Shower curtain rods ripped out of the wall and insecurely put back,
Excellent 9.0
Pros: Cleanest hotel ever!! Mattress and pillows are top-notch.
Cons: Room needed maintenance: peeling paint, holes In the wall, shelf missing from shower,, bathtub paint chipped, etc. Very clean and comfy despite this.
Excellent 10.0
Pros: The staff are friendly and it's a nice hotel
Cons: No
Mediocre 3.0
Pros: Location close to where I came for work. See below for comment on bed bugs. Room and hotel only a few years ago was new; this time, it's obvious they aren't keeping up with maintenance, cleanliness. Sad! My final stay here.
Cons: When we arrived, first room had live bed bug on top of sheet of one bed, and residue of dead bugs under mattress. Housekeeping should have seen this. Front clerk sent us to 2nd room. When we entered, live roach ran across the wall. Messy, aging room.
Good 6.0
Pros: The location was very good and I felt safe while at the hotel.
Cons: there was a moldy smell that I could not get use to. The bathroom floor was sticky and did not feel clean. The air conditioning unit had a lot of dust in the vents and did not cool well. It looked like it had not been serviced or cleaned in a long time
Good 7.0
Pros: The room was spacious.
Cons: The beds felt like sleeping on concrete.
Okay 5.0
Pros: The rooms are nice good size great hotel for the cost.
Cons: The front desk staff isn’t the friendliest.
Okay 4.0
Cons: Got up middle of night, bathroom floor flooded, staff moved into smaller room
Poor 1.0
Pros: Type of room (2 queen beds and a fold out couch)
Cons: Had a child throw up in the bed. Asked for cleaning supplies and was told they had none at the desk and no clean rooms to move us to. Was given clean bed linens and was told housekeeping would deep clean the next day. No cleaning was done the next day.
Okay 5.0
Pros: suite-sized room, comfortable bed, good shower-head, decent quick breakfast
Cons: they need to pay more attention to room conditions - missing light bulbs, broken office chair, broken closet door, raggedly old ironing board covers - simple things that, if fixed, would vastly improve customer experience
Mediocre 2.0
Pros: The breakfast
Cons: Rooms weren't clean as I expected
Mediocre 2.0
Pros: Close to airport
Cons: Room smelled musty and water leaked out of the wall behind the tub with visible water damage to the wall
Mediocre 3.0
Pros: Location
Cons: Room was smelly and there was a long hair with fuzz attached to it beside the commode. Other small pieces of dirt in bathroom
Mediocre 3.0
Cons: This was a MOTEL not a hotel. Cheap room. Terrible front desk staff. Refused to adjust the heat when it was below 30 outside. Smelly, musty, rooms. Never again!
Excellent 8.0
Pros: The hotel was newly renovated - some parts still under construction.
Cons: Could have been a little cleaner.
Poor 1.0
Pros: I reserved a room with two queen beds for some night stay. When I arrived at the hotel, Hotel Employee couldn't finely room. I gave him the confirmation number and he asked me if I had already checked in. I told him no. He said that my room was not availa
Cons: Long story short, my room had been given away I was left with a king size bed for a party of 5. We had to make do with what we had. Hotel Employee told me that he was not going to charge me for their error. He lied and charged my card anyway.
Mediocre 2.2
Cons: There was black mold in our bathroom. The wallpaper in the hallway was falling off and the carpet was ripping up.
Mediocre 3.0
Pros: Location.
Cons: Pool was cold, hot tub didn't work. DIRTY.
Okay 4.0
Cons: A/c did not work very good. Check in time was wrong. Pool was not heated.
Okay 4.0
Pros: Location was perfect for our early morning flight. Less than 5 minutes from the airport.
Cons: Room door was open when we arrived. There were no towels in the bathroom. The room needed some serious TLC. Basic maintenance and upkeep has been overlooked for quite some time. Quality of the accommodations were closer to a minimally cared for motel.
Comfort Suites Airport - Alcoa
Rated no. 8
7.9
Good 7.9
Based on 728 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
9.0
Location
8.8
Overall
9.0
Overall 7.9 Good
Based on 555 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
9.0
Location
8.8
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.3
Location
8.9
Services
8.0
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Location
8.6
Services
7.9
Staff
8.9
Cleanliness
8.4
Comfort
7.8
Location
8.6
Services
7.8
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Location
9.0
Overall
7.0
Services
7.7
Cleanliness
7.8
Comfort
7.9
Location
8.9
Services
7.7
Staff
8.9

Good 6.8
The toilet ran all night, loud neighbors slamming doors at 3 am. Itchy in the bed as well. Creeped me out
Excellent 10.0
Pros: the staff was AMAZING! our room was incredibly clean and tidy when we arrived.
Cons: the sleeper sofa was uncomfortable and we were sad about the breakfast situation
Mediocre 3.0
Cons: I stated at check-in, that I was with the Heyder wedding group, thinking that I would get a reduced rate (like everyone else did) but at checkout, I again told the clerk that I was with the wedding group, and was told that she would leave a message for the manager. I have yet to be contacted by anyone at the hotel!!
Good 6.0
Pros: Very friendly staff. Angie and Renee are awesome! Very accommodating! Motel is updated but I've stayed in much nicer wyndhm resorts! Was happy with the price and the pool.
Cons: Very little continental breakfast. The motel could use some repairs etc. I've stayed in Wyndhm resorts that were much nicer.
Excellent 9.0
Pros: Missed breakfast
Cons: Hard to figure out tv
Good 6.0
Pros: LINNEN CLEAN & MATTRESS COMFORTABLE. RESTROOM & SHOWER WELL APPOINTED. GOOD RECEPTION AT CHECK-IN.
Cons: TRAFFIC LOCATION COMPACTED BY CONSTRUCTION; NOT NECESSIRALLY YOUR FAULT. NO SAFETY INSTRUCTIONS GIVEN TO GUESTS AS ACCESSING SIDE ROADS TO AVOID HWY 129. DRIVE THROUGH BEVERAGES LEFT IN THE REFRIGERATOR FORM PRIOR OCCUPANTS PUT A REAL DAMPER ON THE "CLEANLINESS CERTAINITY" FOR THE ROOM. WINDOW BLINDS TO BLOCK SUNLIGHT TORN AND WOULDENT CLOSE EFFECTVELY.
Excellent 8.0
Pros: Clean and quiet
Cons: We went here for the airport shuttle. They did but tell us we had to pay for it before 7 am
Okay 5.0
Pros: Original room was not no smoking, but they did give me another room.
Cons: mold and mildew in bathroom, cracked walls. Construction workers hanging in front of door leading to hallway where room was located. I had to carry my luggage through the lobby to avoid them.
Excellent 8.0
Pros: Location was perfect!
Cons: Moldy smell
Mediocre 2.0
Pros: Close to airport.
Cons: Water dripping from ceiling. Cobwebs. 2 towels for 4 guests. Half a roll of toilet paper only.
Okay 5.0
Cons: Elevator was super slow and kinda scary. Staff hanging outside smoking a lot
Excellent 10.0
Pros: Friendly. Respectfully Very happy with quick response to calls and service. Very friendly.
Cons: No problem on any issues Very pleased
Excellent 8.0
Pros: location. staff was very friendly,
Cons: Our room had a very musky smell to it. like it had some water damage at some time and it had spoiled. Our toilet kept adding water every 5 min.
Excellent 10.0
Pros: Every staff member, from the guy at the front desk to a gal straightening up rooms, was extremely kind and helpful. That includes the shuttle driver.
Excellent 10.0
Pros: Excellent Experience
Cons: No
Excellent 8.0
Pros: Proximity to airport
Cons: No wake up call
Good 6.0
Pros: Proximity to the airport
Cons: At 6:00am the morning after our arrival a truck backed up to our 1st floor room with loud cussing and swearing, tailgate banging. The morning of our departure we never got our early morning wakeup call! making us rush to the airport.
Mediocre 2.0
Pros: Closeness to airport, friendly helpful staff, price.
Cons: Heat/air did not work in our room, bathroom faucet loose, tub not clean, pool was cloudy, elevator dirty.
Mediocre 2.0
Pros: Friendliness of staff
Cons: Toilet broken ; clothes from Prior customer were in room under chair so room Had not been cleaned. Ceiling in room Leaked all over clothes
Excellent 10.0
Pros: Very clean and the staff was polite and very professional
Cons: No, everything was great
Excellent 8.0
Pros: Starbucks across street and it¿s on road leading to Smokey Mountain scenic highway. Helpful staff.
Cons: Somewhat rundown room with some cracks in wall and large stain on bedskirt.
Excellent 8.0
Pros: Value and staff
Cons: Bathtub in room. Taking showers difficult. Bottom holds water and you can not stand flat - painful if you have foot problems.
Okay 5.0
Pros: The staff was friendly and responsive to my needs. However, when I arrived at the hotel it took me approximately 10 minutes to find someone to check in.
Cons: The first room I was given smelled musty and neither the TV nor the phone worked. The toilet continued to run after flushing and I had to remove the tank cover to stop the flow. The second room I was given also smelled musty, but the appliances worked.
Mediocre 2.0
Cons: Could not change the temperature in the room. The refrigerator did not work. I know it’s COVID but they can still come in and give fresh towels and I shouldn’t have to have pool towels!!!
Okay 5.0
Pros: Was close to what we were in the area for
Cons: Suite was small, sofa was worn out
Good 6.0
Pros: Very close to the airport. Room was not very clean, looked like a pipe burst all over the walls and was never cleaned up.
Cons: Cleanliness
Okay 5.0
Pros: Location
Cons: No breakfast or pool fxor the same price
Poor 1.0
Pros: The staff were friendly and professional
Cons: Getting stuck in the elevator. No one responded to the alarm being constantly pushed. I had to call my wife in the room to call the front desk. Even after that , they didn’t even come to the stuck elevator to acknowledge if I am ok or n
Good 6.0
Pros: Staff was courteous, professional and efficient. Breakfast was excellent.
Cons: Bathroom door did not lock. Called front desk there was no maintenance staff on hand at the time but the situation was handled adequately. And we were satisfied with response.
Good 7.0
Pros: Location, good breakfast buffet.
Cons: Smoke alarm chirping middle of the night in accessible room, unable to be silenced until later in AM.
Good 7.0
Pros: Good breakfst
Cons: Bathroom needed painting and ceiling water marks or mold removed. Rusty bath fixtures
Poor 1.0
Cons: They operate an airport shuttle very limited time. Practically, no shuttle is provided.
Good 7.0
Pros: The Staff was very welcoming and friendly throughout my week there.
Cons: No fault of the Hotel but there was construction going on and there were some leaks that caused the floor I was on to smell "mildewy/wet"
Okay 5.0
Pros: The breakfast was great. Pool are was good. My grandkids loved that.
Cons: Cobwebs on ceiling were bad. Bathroom was not cleaned to my specification.
Excellent 10.0
Pros: Clean, beautifully decorated, clean rooms, comfortable beds, and good breakfast included
Excellent 9.7
Pros: Friendly staff, comfortable beds, quiet hotel. I will definitely stay again.
Cons: No hot tub with the pool. This made me sad.
La Quinta Inn & Suites by Wyndham Knoxville Airport - Alcoa
Rated no. 9
7.9
Good 7.9
Based on 555 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.0
Facilities
9.3
Location
7.8
Overall
9.3
Overall 6.3 Good
Based on 204 reviews
Cleanliness
7.1
Comfort
7.0
Facilities
9.3
Location
7.8
Overall
9.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
4.0
Overall
8.0
Cleanliness
6.4
Comfort
6.2
Location
7.1
Services
5.6
Staff
7.5
Cleanliness
7.2
Comfort
7.3
Location
7.8
Services
6.8
Staff
7.1
Cleanliness
7.7
Comfort
7.3
Location
8.3
Services
7.1
Staff
7.4
Cleanliness
7.2
Comfort
7.2
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
7.6
Comfort
7.6
Location
8.3
Services
6.9
Staff
8.3

Poor 1.0
Pros: The only good thing was the gals at the front desk as we checked in after 1 am and we had to leave as we got completely bitten up by bugs even trying to sleep in our clothing we came from airport. I came back to tell front desk they did charge me for the entire nite but I was there 2 hrs. Had to find another hotel which was not easy as we were there to visit our family. So had to wait 2 days for monies to reflect credit for the additional 7 days and we are not made of money. I was advised this motel was to be demolished a year ago. Needless to say I was very unhappy. But grateful for the ladies at front desk they were kind and understood and said it was probably fleas due to animal friendly motel.
Cons: Please read above
Good 7.0
Pros: room clean, bed comfortable, folks very nice, quiet in my room and hallway
Cons: not enough amenities, for example very limited soap, towels and wash cloths; had them when I arrived on first day, at arrival on second day, no additional soap, towels and wash cloths
Mediocre 2.0
Pros: Bed was comfortable that’s it
Cons: Dirty, and room stunk smelled like cigarettes and old nasty carpet, no coffee at all, one little bar of soap no shampoo or anything, bath towels the size of hand towels etc. I could go on this is an $80 room oh the worst thing I killed two cockroaches
Good 6.0
Pros: There was kitchenette and it was only 15 minutes from where I was working..
Cons: Guys hanging out in the parking lot..Coming from work late night it was a little scary for me..The fact that you’re not told until you get there you have to pay a deposit..
Mediocre 3.0
Pros: The staff was very friendly an proficient. The location was very convenient.
Cons: Bugs!!! I didn't want to go through the trouble of finding another hotel or be moved to a different room. I can only imagine that another room would be no different. I went to a local hardware store and bought pesticide spray. About two dozen of my roommates were dispatched through the course of my stay. I didn't see any bed bugs, but roaches were plentiful.
Excellent 10.0
Pros: Very clean, a no nonsense, straight forward, simple room for a great price.
Excellent 8.8
Pros: Very friendly and helpful staff, clean room
Cons: Loud neighbors
Good 7.1
Pros: Kitchen.
Cons: Limited towels. Rude staff. Un-necessary interrogation as if we are entering into united states.
Woodspring Suites Knoxville Airport - Louisville
Rated no. 10
6.3
Good 6.3
Based on 204 reviews
Details
Reviews

Cleanliness
6.3
Comfort
6.6
Facilities
8.0
Location
7.9
Overall
8.0
Overall 6.2 Good
Based on 196 reviews
Cleanliness
6.3
Comfort
6.6
Facilities
8.0
Location
7.9
Overall
8.0
Cleanliness
6.0
Comfort
6.4
Location
7.7
Services
5.9
Staff
7.5
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
10.0
Overall
9.3
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.1
Comfort
6.6
Location
7.9
Services
5.9
Staff
7.7
Cleanliness
7.2
Comfort
7.5
Location
8.4
Services
7.1
Staff
8.5
Cleanliness
6.8
Comfort
6.7
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
8.0
Comfort
7.3
Location
7.5
Services
8.0
Staff
7.8

Poor 1.0
Pros: The only good thing about our stay was the location of the hotel.
Cons: The hotel was not clean, there was visible mold in the bathroom and stains everywhere, the chairs in the rooms were falling apart, some outlets didn’t work, there were bugs, there wasn’t much offered at breakfast, the whole hotel smelled really bad, the hotel is supposed to be smoke free but it smells strongly of smoke in some rooms and hallways, some staff just didn’t seem to care enough to do their job. We switched rooms 4 times before we found a room that was decent enough to even sleep in. Hands down the absolute worst hotel we have ever stayed in and we didn’t have much of an option to leave because other hotels were booked for our dates by the time we got there and saw what this hotel was like.
Poor 1.0
Pros: Nothing. This placed should be closed down.
Cons: When I checked in, I noticed the awful mildew smell in the lobby. Then after obtaining my room keys, we got on the elevator to a foul odor that almost made you want to throw up! Once we got to our room #304, we were greeted with a can of Raid and our room lined with a white substance that one can only assume was there to combat the roaches. We looked in the sink and there were roaches everywhere! We immediately went to the front desk and told Joy about what we saw. I asked for a refund. Trying to find a hotel at the last minute was exactly what I wanted to do after driving all day! Horrible experience!!
Poor 1.0
Pros: Breakfast was fine but there was no silverware.
Cons: Everything was underwhelming. Water from the bathroom sink sprayed at me. Toilet didn't flush. Shower needed a towel over it so it wouldn't spray all over the floor. The hotel smelled like weed. Everything was dirty and outdated.
Poor 1.0
Pros: Nothing
Cons: Staff was rude, room wasn't clean and and smell like smoke, breakfast wad horrible.
Poor 1.0
Cons: The entire facility was infested with roaches.
Excellent 8.0
Pros: The location and price, the facility and staff! This place is perfect!
Cons: There was two bugs one in the sink and on mirror entrance door. There was leftover food in the fridge. But other than that it was perfect! Will highly recommend!
Mediocre 2.0
Cons: The staff was unprofessional in manner and appearance. Heard one sharing guest names only over the phone. Housekeeping for public areas was horrible, whole place smelled of smoke. Front desk left unattended, needed assistance, took an hour to find someone
Okay 5.0
Pros: Nothing
Cons: Would have rather not stayed there but you live you learn
Poor 1.0
Pros: Nothing
Cons: Yes. Very very dirty. So bad that I did not even sit down. I left the room to check out and told them it was disgusting. Stains all over the floor and bed and just disgusting. Just awful. Went to stay at the Hilton and was excellent.
Excellent 8.0
Pros: Distance, food choices.
Cons: Breakfast is not worth the bother. Common areas are not clean, short staffed, and alot of noise from guests who are working in the area...
Poor 1.0
Pros: ROACHES EVERYWHERE IN THE ROOM. CARPET WAS FILTHY. ROOM WAS VERY DIRTY. WORST HOTEL I HAVE EVER SEEN. $--- for 2 nights. Satisfaction Guarantee was on the wall and the General Manager didn¿t even know it was there. No refund like guarantee promised. Ru
Cons: ROACHES IN THE MICROWAVE, ON THE COUNTERS. General manager yelled at me when I requested refund like guarantee says. She said there were no roaches, like we were lying or something! Both my mom and brother saw roaches, so there were no hallucinations!
Poor 1.0
Pros: It was quiet
Cons: Rooms were cheap, smelled really bad, pool was extremely cold, cabinets were broken. Not worth the money.
Poor 1.0
Pros: Close to Restaurants
Cons: Yes, first room given was dirty from another guest. Gave us second room, had fast food packages on coffee table, desk seat was torn apart, bad stains on furniture. Bed was super small, more like a full size.
Poor 1.0
Pros: The kitchenette
Cons: Yes our room had roaches and one of the staff women was very rude and disrespectful....I told ahead that we had a baby and wasn't in the motel Saturday only maybe 10 minutes and then we got a complaint and was even in there long enough to cut the tv on..
Poor 1.0
Pros: Nothing
Cons: Yes I filed multiple complaints, but nobody from the corporate office would even call me back
Excellent 10.0
Pros: Hotel employee at the front desk was excellent. She was friendly, welcoming and efficient. She made me feel at home and went above and beyond for customer service
Okay 5.0
Pros: Just a bad experience...,,,.go there she was giving a room that had someone sleeping in the room. Then giving a second room and the door wouldn’t open. Room was okay clean had a couple spots on top blanket. All around I won’t stay here again
Cons: Not a good experience
Excellent 10.0
Pros: Staff and kitchenette
Cons: Breakfast m-f
Excellent 8.0
Pros: My room was quiet and clean.
Cons: It took too long for the shuttle to pick me up from the airport. It took about an hour for them to come get me.
Okay 5.0
Pros: Location to airport
Cons: No coffee filter holder Crumbs on chairs, thought my grandkids were in the room before my arrival price was right
Mediocre 3.0
Cons: It was very rundown and untidy.
Good 6.0
Pros: Close to the airport
Cons: Wasn't very clean, was overcrowded. When we went to breakfast there were no eggs and there were no staff to help us, but on the way in we noticed many staff members hanging out in the back office.Also there was every parking space taken up! Pool shaded
Okay 5.0
Pros: Large, spacious suites
Cons: Sofa bed mattress had a huge hole in the side. Some of the breakfast items were not completely thawed, much less warm. The 2% milk bottles were expired. There was no ventilation in the bathroom.
Excellent 9.0
Pros: Very friendly staff and comfortable bed.
Cons: It could use some updates and all exterior doors were constantly propped open, allowing anyone access to guest rooms at any time.
Mediocre 3.1
Pros: Location near airport great do we could get to flight next morning.
Cons: The water pipes had busted and the place looked like a war zone. If I had not already reserved on line I would have left and went somewhere else. I know it’s not the companies fault but it was bad!!!! The night clerk that checked us in said it broke on 3rd floor and ran down to first. Our room was on the second floor. There was already signs of mold in the bathroom, halls full of fans and cords everywhere.
Excellent 8.2
Pros: The room was well cleaned and I was very happy with the available amenities.
Cons: The staff was professional, but not warm. Hard workers all, but didn’t create a sense of welcomeness. The beds are also very hard, which I understand is a personal preference.
Excellent 8.0
Pros: Room was clean and comfortable
Cons: It was a little bit high for 1 night at fair location
Excellent 10.0
Pros: It was a nice place, comforable and very friendly
Cons: I want to know why my CC was bill $79 dollars and my paid receipt shows I paid $56.00?
Excellent 10.0
Pros: Great location, easy access to airport, walk to several restaurants nearby
Mainstay Suites Knoxville Airport - Alcoa
Rated no. 11
6.2
Good 6.2
Based on 196 reviews
Details
Reviews

Cleanliness
4.7
Comfort
4.9
Location
6.0
Overall
2.0
Services
4.5
Overall 4.2 Okay
Based on 200 reviews
Cleanliness
4.7
Comfort
4.9
Location
6.0
Overall
2.0
Services
4.5
Cleanliness
3.6
Comfort
3.5
Location
5.6
Services
3.5
Staff
4.8
Cleanliness
5.6
Comfort
5.8
Location
6.4
Services
5.2
Staff
5.8
Cleanliness
5.7
Comfort
6.4
Location
6.3
Services
5.4
Staff
6.1
Cleanliness
4.1
Comfort
4.3
Location
5.7
Overall
2.0
Services
4.1
Cleanliness
5.3
Comfort
5.4
Location
5.8
Services
4.9
Staff
5.8

Poor 1.0
Pros: It was clean
Cons: TV never worked. 1 plug outlet. Reserved room with 2 beds only got 1. Reserved a smoking room and didn't get it. You had to kick the door like you were trying to break it just to get it opened. Wrong bed sheets. I can keep going but you get the picture I hope.
Okay 5.0
Pros: The best thing about this place is the location, it is right in the middle where I need to be with my family when we come to visit family in the East tennessee area.
Cons: I have stayed in this place before never paying more than 50 dollars, the rooms are below standards but for the price who can say much but on my last visit i was charged 80 dollars a night and room didnt have a fridge and only one outlet worked. I take my own blankets to use because there is never a sheet to cover up with just a flat sheet used as a fitted sheet. You price gouge people to stay in inadequate places and expect us to be ok with it. When i paid 50 bucks a night my room was way nicer than my 80 dollar room. Stop price gouging folks with these dump hotels. No matter the price tho i will no longer stay there, i had no fridge, tv didn't work, only one outlet worked and it had the tv plugged in, maintenance guy fixed tv and told us the rooms are trash because people steal everything....my biggest thing this last visit was the door wasn't safely secured and only had one lock that half worked.
Poor 1.0
Pros: Didn¿t like it at all
Cons: The most disgusting hotel I¿ve ever stayed at.
Mediocre 3.0
Cons: Room was in poor condition. All almost all towels and sheets had stains. Refrigerator was very noisy. It is right in the flight path of low flying jets. Extremely load during the day. Thank god there was little traffic at night. Room was very old and in total disrepair. There was no toilet paper or tissue. I even had to put the top sheet on the bed which was pretty much worn out.
Mediocre 2.0
Pros: TV remote broken. Shower leaked onto floor. Fridge make horrible noise. No very clean.
Poor 1.0
Pros: Breakfast? Didn't bother to stay for breakfast. It was such a horrible experience, we left as early as we could.
Cons: This hotel shouldn't even be licensed to operate as one. There was literally zero hygiene. Everything was dirty. Sheets were messy, with stains and hair on them. Walls were dirty. Literally every single thing you expect in decent shape at ANY hotel was absolutely gross at this one.
Okay 4.0
Pros: Basic motel. No ice. No coffee. Had to ask for towels wash cloths. Decent cleanliness. Shower water didn’t drain from tub. No top sheet on bed. Light fixture out. Too expensive. Had tried to get closer to Gatlinburg to go through Smokie mountain NP and this was only hotel I could find that wasn’t exorbitant. Didn’t know it would be so hard to find a place should have planned ahead to avoid arriving on Saturday.
Cons: See above! Price for too much for bare bones
Poor 1.0
Pros: Nothing at all
Cons: It was very nasty, the sheets didn't look or smell clean, there was dust buildup on the beds and nightstand, it was a horrible experience, the vibe it gave was as if it's a motel for prostitutes and drug addicts. We will never book again we had to get covers out of our car to lay on top of the bed and we didn't get any sleep at all
Poor 1.0
Pros: The location is the ONLY likable feature of this hotel.
Cons: The staff was rude, the linens were NOT laundered. The outside walkways were strewn with cigarette butts, dirt and the outside trashcans were overflowing with trash. No trash cans, clothes hangers or facial tissue were inside the room.
Mediocre 2.0
It’s a junkie stay. Crack head hotel. Slum asf
Poor 1.0
Pros: I didn't like anything about it, it was roach infested and may of had bed bugs. The room was actually filthy even the blanket was covered in someone else's hair and the sheets had blood stains on them. How is the place even an option on your site?
Cons: They kicked me out for complaining about how filthy the room was and didn't give me a refund either. Apparently with this hotel it's a running theme. I have pictures of roaches and a video of a live one running across the room.
Poor 1.0
Pros: Nothing, it was not clean, no ice machine, had to ask for towels and toilet paper for the room. The bed covers were old and ragged, I would not recommend it to no one
Poor 1.0
Pros: Nothing. It was unkept.
Cons: Yes everthing. Could not stay in a dirty environment.
Excellent 10.0
Pros: It is exactly what I expected. You get what you pay for and I just needed a hot shower and a place to lay my head.
Poor 1.0
Pros: That I have checked out...
Cons: Room was filthy, blankets had cigarette burns, hot water was turned off in sink, tub had hair and soap in it, tub didn't drain, floors were sticky, fridge was dirty, towel rack not secured to wall, drape didn't cover window entirely, credit card fees.
Good 7.0
Pros: Close to what i do
Cons: Everything
Okay 5.0
Pros: Hotel was flexible in allowing us to change rooms.
Cons: The hotel adds a 5% surcharge for credit cards that is not disclosed until check-in. I would not stay there again.
Good 7.0
Pros: It was better and cleaner than last
Cons: So much better than the last stay
Poor 1.0
Cons: Filthy floors. Took my socks off and walked around. Bottom of my feet turned black. Didn't trust the hygiene because of covid concerns. Paid for 2 days but we left after one. No refunds
Okay 4.0
Pros: The water was very hot. there were no bugs. Mini fridge and microwave looked brand new. Heat and air worked very good.
Cons: No wifi, no towel, no remote batteries, my shower faucet didn't work so bath only, ultra bright light strips were hung around the room to glare straight into my eyes. theyre major unbearable so I used the bathroom light and tv. Door damaged like kick i
Poor 1.0
Pros: Roach motel disgusting.
Good 7.0
Cons: Could have had cleaner looking wash clothes and towels
Poor 1.0
Pros: Nothing
Cons: Bed bug bites all over my body.
Royal Extended Stay Alcoa - Alcoa
Rated no. 12
4.2
Okay 4.2
Based on 200 reviews
Details
Reviews

Cleanliness
4.3
Comfort
4.7
Location
6.2
Overall
6.0
Services
4.3
Overall 3.8 Mediocre
Based on 98 reviews
Cleanliness
4.3
Comfort
4.7
Location
6.2
Overall
6.0
Services
4.3
Cleanliness
4.5
Comfort
4.7
Location
6.3
Services
4.2
Staff
5.1
Cleanliness
4.6
Comfort
4.9
Location
6.5
Services
4.6
Staff
5.9
Cleanliness
4.1
Comfort
4.5
Location
5.0
Services
4.1
Staff
4.1
Cleanliness
4.1
Comfort
4.4
Location
6.3
Overall
6.0
Services
4.3
Cleanliness
4.2
Comfort
4.6
Location
6.0
Services
4.0
Staff
5.3

Okay 4.0
Cons: Mold
Poor 1.0
Pros: What breakfast? I don't know you serve breakfast.
Cons: It was dirty. The dirtiest motel I have never been.
Poor 1.0
Pros: nothing
Cons: everything, it was dirty, the staff was awfull, they didnt give us towels, no service at all, no coffee maker, no iron anything.
Good 7.0
Pros: Good location 👌lot food close by
Cons: Beds needed to be replaced
Mediocre 3.0
Pros: The price
Cons: Door would not close properly. cob webs. Bathtub cold water handle broken. Light bulbs in lamps didnt work. No covers on wall switch outlets. Wall trim hanging loose( about three feet of it)
Poor 1.0
Pros: The motel has roaches and the shower would not drain instead of the manager giving me another room he sent maintenance and they did nothing with the sitting water
Poor 1.0
Pros: Absolutely nothing.....
Cons: I Left promptly after walking into the room and finding it completely dirty the toilet was dirty the floor was greasy the bed sheets were dirty the bed itself was dirty the chair had blood on the arm and I was denied a refund and charged twice!!!!
Poor 1.0
Pros: location
Cons: the smell in the office was horrible, the place was filthy dirty ,bugs in room. i walked into room looked around and left didn't stay. it was gross and drug users all around police were there when i arrived
Good 6.0
Not so clean. The staffs were ok. Good location for just an over night sleep near airport.
Budget Inn Alcoa - Alcoa
Rated no. 13
3.8
Mediocre 3.8
Based on 98 reviews
Details
Reviews

Cleanliness
4.1
Comfort
4.6
Facilities
3.5
Location
6.2
Overall
3.5
Overall 3.7 Mediocre
Based on 83 reviews
Cleanliness
4.1
Comfort
4.6
Facilities
3.5
Location
6.2
Overall
3.5
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
4.2
Comfort
4.0
Location
6.1
Services
4.0
Staff
5.6
Cleanliness
2.0
Comfort
4.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
4.6
Comfort
5.5
Location
6.7
Services
4.8
Staff
5.8
Cleanliness
4.0
Comfort
4.0
Location
6.0
Services
3.5
Staff
4.5
Cleanliness
3.6
Comfort
4.1
Facilities
4.0
Location
5.7
Overall
4.0
Cleanliness
4.4
Comfort
4.4
Location
5.0
Services
3.4
Staff
4.1

Mediocre 2.0
Pros: Price, until I saw you get what you pay for.
Cons: No staff but the one clerk. No food except one vending machine that was almost empty. Scalding hot water from both taps, no cold water at all. Dirty, ugly rooms, if we had a choice to go somewhere else we would have. Everything else was book under 500 bucks a night . The police showed up with lights on our first day there. People walked up to us begging money and smokes from nearby rooms Sitting under the airports final approach we were shaken by large aircraft less than 1000 feet above our room every 10 to 15 mins. We received no receipt, no documents of transaction of any kind. No coffee anywhere, no drinks Available except almost empty vending machine. Yes only one machine could be found. My worst stay at any hotel in 40 years of traveling.
Poor 1.0
Pros: Nothing it was infested with roaches. Some rooms are not near as good as others. Staff was sketchy from the beginning. The only thing good about it was the water pressure in the shower that I was afraid to use.
Cons: I wouldn't wish this hotel on my worst enemy.
Poor 1.0
Pros: Nothing.
Cons: Everything. I don’t know how this establishment is still up and running. They are literally taking people’s money. The beds were dirty and beat up sheets were dirty towels were dirty. The room was so disgusting I was afraid to shower let alone sleep on the bed. I am so sad and so upset about the money I paid for. I booked the room because it was convenient as far as traveling to the airport. But this by far has been the worst hotel experience of my life and staff was weird and not nice either really uncomfortable vibe from the very beginning . This hotel deserves NO STARS !!
Okay 5.0
Pros: No breakfast
Cons: Everything
Okay 4.0
Pros: price
Cons: bugs bugs and more bugs
Poor 1.0
Pros: Close to airport and shuttle
Cons: Where do I start... The bathroom ceiling has black mold and the wall paper is falling off the wall. There's a half roll of toilet paper and tub is rusty and old There's no coffee maker. No bedspread and a hole in blanket on top of bed . It stinks really bad in room I'm guessing the mold I chose this hotel because of smoking rooms and after I reserved it days in advance was told none available The vending machines are empty so is the pool. This is the worst place I've ever stayed and very disappointed. I have asthma and hope I don't get sick from mold Room is non refundable and I'm unable to go to a different hotel. The ac won't go lower than 66
Poor 1.0
Pros: This place is disgusting and I deleted ypur app because I can not believe you would have such an unsafe , nasty dirty , bug infested, cigarette burns in "blankets, urine and feces and some other unknown substance all over sheets and bedding and floors.
Cons: You should read the reviews before you allow such a trashy filthy , had to sleep in our car shelter.
Poor 1.0
Pros: This motel is a dump. First room we were put in, the door did not lock. 2nd room was dirty, looked liked it had not been cleaned - edges of floor had dust and trash built up,bathroom floor, when you stepped on floor with wet feet, turned black from dirt
Cons: Everything. Will not stay there again.
Excellent 10.0
Pros: The price
Cons: Rude staff not clean loud neighbors
Poor 1.0
Pros: Nothing
Cons: Beds were hard they didn't have lamps and our 2 year old sons feet were black from the room floor
Poor 1.0
Pros: Nothing
Cons: It is infested with roaches, the bedding wasn't clean, the toilet wouldn't flush
Poor 1.0
Cons: The hotel room had cockroaches in it in the sink in the tub... My stay was less than satisfying
Mediocre 3.0
Pros: location
Cons: The room was dirty, the door was open & the beds were unmade, it looked like a crime scene. Reported it to the office and we were taken to a different room. No heat/a/c services and no soap/shampoo in the shower or sink. I was scared to sleep on the sheet
Mediocre 2.0
Pros: Carla at the motel in front of this is the only good thing about this
Cons: The guy at the Royal Inn (in the back) is literally the worst person I've ever met and when I tried to get an early check in and he said that he would charge me an additional night, so I contacted their corporate office and was given an early check-in. When I tried to check in, he gave me the key and I had asked for an additional key, and he took my key back and would not let me check in. He told me to cancel my reservation or go to the motel at the front and check in there. Carla is literally an angel and I'm beyond thankful to have worked with her. She made the only positive impact on an extremely horrible trip.
Mediocre 2.8
Pros: Quiet except for the jets flying over. Did not hear the jets during the night. The air was cold.
Cons: Mold in bathroom, there was hair and stains on the sheets, the comforter had some type of hard crusty substance all over the bottom half, hair in the bathtowels, smelled of smoke even though we got nonsmoking.
Okay 4.8
Pros: The staff was very friendly.
Cons: The room was smelly, had a cracked window in need of repair and the room was dirty and aged. My room key stopped working in the middle of my stay and it wasn't very family friendly.
Royal Inn Knoxville Airport Alcoa - Alcoa
Rated no. 14
3.7
Mediocre 3.7
Based on 83 reviews
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