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Hotels near Atlanta De Kalb/Peachtree airport

Hotels near Atlanta De Kalb/Peachtree airport

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De Kalb/Peachtree (PDK) - Atlanta, GA, United States
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Best hotels near Atlanta De Kalb/Peachtree airport

Cleanliness
9.3
Comfort
9.3
Facilities
9.6
Location
9.4
Overall
8.3
Overall 9.0 Excellent
Based on 765 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.6
Location
9.4
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.1
Staff
9.1
Cleanliness
8.6
Comfort
6.0
Facilities
9.0
Location
8.6
Overall
5.6
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.1
Staff
9.0
Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
8.7
Staff
8.6
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.1
Staff
8.8

Excellent 10.0
Pros: The staff was amazing!!!
Mediocre 3.0
Pros: clean bedrooms and bathrooms as well as lobby area
Cons: elevator was extremely loud, got waken up multiple times during the two nights. Rear door card reader did not work had to go to the side doors which would. Breakfast a was very plain and not good, scrambled eggs were inedible.
Excellent 8.0
Pros: everything
Cons: nothing
Good 7.0
Pros: The treatment of the person at chek in
Cons: the bed was in a bad shape
Good 7.0
Pros: modern, clean
Cons: asked to have room made up; it never was
Excellent 10.0
Pros: The room was very clean. The bed was very comfortable. The staff was very friendly and made sure I had everything I needed. I’ll be back for Thanksgiving.
Cons: Nothing.
Excellent 10.0
Pros: Cleanliness and decor
Cons: They only offer pork for breakfast.
Excellent 9.0
Pros: Our initial room was facing a restaurant playing loud music and staff graciously moved us to another room away from noise. Great service.
Cons: None
Excellent 9.0
Pros: The staff was helpful and friendly.
Cons: The location was a very high traffic area because of the Mall nearby.
Excellent 10.0
Pros: Everything was perfect no problems and everyone was super friendly
Excellent 10.0
This hotel is perfectly located just off of I-285 and across from Perimeter Mall. There is plenty of onsite parking. The hotel serves a good breakfast starting at 6:00 a.m. in a very large space with plenty of seating. There is also a Corner Bakery just steps from the front door of the hotel. My hotel room was very clean and well-maintained.
Excellent 10.0
Pros: Cleanliness, the location, amazing staff
Cons: No
Excellent 9.0
Pros: Only one hiccup. We had two rooms and the second room didn¿t get cleaned the first time, but they were quick to fix it and other than that a great hotel
Excellent 10.0
Pros: Close to restaurants, mall, interstate. Very clean and modern
Cons: No microwave in room
Excellent 10.0
Pros: Even though it is located on a busy street it was very quiet. The staff was very friendly. The room was comfortable and clean. It was a very pleasant place to spend the night
Cons: There was a woman in the garage outside our window yelling at some one around 6 am. She woke us. Also when we arrived in our room the bed pillows were in the middle of the bed, but the bed was clean. I think housekeeping just got distracted.
Excellent 10.0
Pros: Clean and affordable
Poor 1.0
Pros: The location,It was near a mall.
Cons: One of our rooms had a bed covering that had multiple blood stains on them. We discovered this after we had already been in the bed for a time. For us this was an horrific incident and pretty much made us feel unconfortable, unsafe, and dirty our entire
Poor 1.0
Pros: The location.
Cons: The room was not cleaned properly in the middle of a pandemic. There was food left in my original rooms mini fridge from the previous guest. They then moved me to a suite and the water pressure was not good. I was totally inconvenienced the entire time!
Okay 4.8
They are not equipped enough to handle multiple handicap accessible rooms. I needed a room with a roll in shower they only had one. Couldn't take a shower. I had to wash up. Smh.
Poor 1.0
Pros: Loud. Insanely loud. Walls are paper thin. Floors echo in the hallway. Worst night of sleep I’ve ever had.
Cons: Loud. Insanely loud. Walls are paper thin. Floors echo in the hallway. Worst night of sleep I’ve ever had.
Okay 5.0
Cons: Due to checking in late the room I paid for was unavailable so instead of having two beds we had to fit four people into a king size bed.
Okay 4.0
Pros: Location
Cons: Feather pillows
Good 7.4
Pros: Location near family
Cons: Toilet clogged somewhere in system at 1:30am; had to use bathroom in lobby until we left
Excellent 10.0
Pros: Good breakfast, clean room, large HD tv, comfortable bed, and friendly staff.
Cons: My shower setup was a bit strange; no sliding door just a stationary half glass. Setup can be a little messy with splashing water. All in all it was manageable.
Excellent 10.0
Pros: Close to shopping and restaurants, easy access to the interstate for going elsewhere in the city. The area around the hotel is well maintained, clean, and nice. The hotel was modern and comfortable & well laid out. The indoor pool wasnt too hot or cold (the jets were cool!) and had enough room that multiple groups could be in the room at a time and it was not cramped.
Mediocre 3.0
Pros: This hotel is wonderfully designed with modern and clean decor. Complimentary breakfast and beverages (coffee and tea) were great. The pool was nicely heated (although lacking a whirlpool). The area feels safe and free parking readily available.
Cons: Though I normally like firm bed, the mattress here was so hard it was like sleeping on a fitness pad. Some may find the mattress desirable but no one could sleep with the EXTREMELY loud temperature control fan that the hotel staff couldn't help but notice
Okay 5.0
Pros: Bathroom
Cons: The entire floor carpeting was drenched as if it was steamed cleaned. When I called to inquire, they acted as if it was not a big deal and could not tell me why the floor was drenched. I was puddled it was so wet.
Excellent 8.5
Pros: Staff was excellent and the room amenities were great
Cons: When I purchase this room i didn't realize that it was connected to another room. The residents next door partied the entire night. I am a very easy going person but this continued until 2:30 am. I had to call down stairs to ask them could they keep it down. The staff came up immediately and ask them to keep the noise down. I could still here them til about 4am. It was an awful night for rest.
Hampton Inn & Suites by Hilton Atlanta Perimeter Dunwoody - Atlanta
Rated no. 1
9.0
Excellent 9.0
Based on 765 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
9.5
Overall
9.6
Overall 9.0 Excellent
Based on 354 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
9.5
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.4
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.4
Cleanliness
9.3
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.1
Cleanliness
9.3
Comfort
9.3
Location
9.8
Services
9.2
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
9.1
Staff
9.0

Good 6.0
Pros: Modern
Cons: Noisy A/C
Good 6.0
Pros: The location is great and the lobby is very nice.
Cons: There was a bug in my first room so I immediately had to switch rooms. The second room they switched me to was completely different which I wasn¿t made aware of. The bed an pillows were absolutely horrible! I woke up with my back & neck killing me.
Excellent 10.0
Pros: Great location and nice newer building. Very friendly and informative staff at both check-in and check-out. Highly recommended!
Cons: N/A
Excellent 10.0
Pros: Customer Service and Cleanliness
Excellent 10.0
Pros: AC Hotel never disappoints. The breakfast they serve is so healthy & well done!.
Excellent 9.4
Pros: New, clean room and location
Cons: Paid parking
AC Hotel by Marriott Atlanta Buckhead at Phipps Plaza - Atlanta
Rated no. 2
9.0
Excellent 9.0
Based on 354 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
7.6
Location
9.2
Overall
7.6
Overall 8.8 Excellent
Based on 3,447 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
7.6
Location
9.2
Overall
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
5.5
Location
6.5
Overall
6.0
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
9.0
Staff
9.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
7.4
Comfort
7.6
Facilities
6.4
Location
7.7
Overall
6.5
Cleanliness
9.2
Comfort
9.2
Location
9.3
Overall
10.0
Services
9.1
Cleanliness
9.2
Comfort
9.2
Facilities
8.4
Location
9.2
Overall
8.4
Cleanliness
9.2
Comfort
9.3
Facilities
8.2
Location
9.2
Overall
7.7
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.8
Staff
9.0

Excellent 8.0
Pros: The room was very spacious as expected (king corner room). Front desk staff was friendly. Proximity to food and shopping was great. The bed was comfortable. Overall pleased with the room.
Cons: The carpet in my first room didn't appear cleaned. It took over 30 min to complete a room change but the replacement room worked out. I'd prefer not to have gone to a lower floor, but I was tired and didn't want to change again. We did need to have someone fix the toilet seat in the new room; it was completely loose. The online description of the room said city view or garden view but I only had a view of the hotel roof from both rooms.
Excellent 8.0
Pros: breakfast was good but very limited options
Cons: parking should not be charge in addition when staying at the hotel.
Excellent 10.0
Pros: amazing location, staff was super nice, very clean!!! the bar at the hotel is good and so were the bartenders. parking is also cheaper than other hotels in Atlanta and you come and go and don’t have to pay again, definitely staying here again when in Atlanta
Excellent 10.0
Pros: The hotel was very nice, clean and the location was perfect .
Okay 4.0
Pros: I liked the breakfast. The managers really worked towards finding a solution for me. The room was clean. The staff overall was very helpful. They just need more training for responding and inputting requests and errors in their system correctly. When I followed up with management, they took care of everything for me from complaint to check out.
Cons: The toilet was leaking and did not work right for 12+ hours. It took more than 12 hours to get someone to fix the toilet. Retrieving my car from the valet was not a great experience. Luckily the third-party company called to apologize and they comped everything for valet. The location was a bit distant from the city but it wasn't too much for some locations we went to .
Excellent 8.0
Pros: Very nice and clean
Cons: Paying for parking
Excellent 10.0
Pros: The staff was super friendly, the room was clean and the beds were comfortable. The shower ¿¿ pressure was amazing and the outside rear of the hotel was a complete garden of eden. Simply magical!!!
Cons: It was just slightly confusing locating the hotel at first as the other three buildings attached to the hotel were very close in proximity and is what the gps initially led us to. I didn¿t like that breakfast was not included in the stay as I thought.
Mediocre 3.0
Pros: The people were nice.
Cons: My toilet broke and the tube wasn¿t braining properly .
Excellent 10.0
Pros: Beautiful clean. Most comfortable bed I¿ve slept in at a hotel
Cons: No
Excellent 8.0
Cons: Paying for parking.
Excellent 10.0
Pros: Clean and quiet - terrific staff
Excellent 10.0
Pros: Location
Cons: No
Excellent 8.0
Pros: I've never slept on a more comfortable bed!!!
Cons: Room was comfortable but the decor, especially the carpet in the long hallways did not appeal to me. Lobby was very attractive, though.
Poor 1.0
Pros: Nice people.
Cons: Flea infestation. No refund.
Good 7.0
Pros: Nothing special, predictable ok-ness
Cons: I stayed 6 nights. They could have upgraded me but chose not to.
Excellent 10.0
Pros: Location and cleanliness
Cons: Nothing
Excellent 10.0
Pros: Outdoor restaurant option. Very nice after a long day of driving
Cons: Na
Excellent 10.0
Pros: Clean room
Cons: Little travel from downtown
Poor 1.0
Cons: Driving the whole day from DC with my family and the hotel's valet guy didn't allowed to park in the porte-cochere to check in. it was at night, pouring , and we had to drive to the garage, drag all our luggage a very long distance to get to the lobby
Okay 4.0
Pros: the room was clean
Cons: yes the 90$ incidental fee was told to me however they didn¿t divulge it was daily and are holding more funds on my car for incidentals than the cost of the room. it¿s important the staff informs customers before swiping card the fee is daily not st
Mediocre 3.0
Pros: Proximity to airport
Cons: Old, ripped sofa bed stood out as soon as we walked in. Property has made attempts to update, but falls short. Musty smell permeates the floor we stayed on.
Poor 1.0
Pros: I like the garden and leaving
Cons: The hotel service and security was extremely bored that hotel. I have a multitude of examples that I will not bore you with here. But I would avoid this hotel at all cost. Drugs were everywhere. Not a family hotel.
Mediocre 3.0
Pros: Sadly the price
Cons: The self park garage was absolutely disgustingly filthy, have never been in one that dirty. It took an act of God to get clean towels and the restaurant was sooooo slow. I will also say that the valet was extremely rude once realizing we were self parking
Good 7.0
Pros: The rooms were clean and nice.
Cons: Additional fees that weren¿t outlined and amenities that were not available at the hotel.
Good 7.0
Cons: I could hear noise in the lobby until 4:00 in the morning, both nights of my stay.
Good 7.0
Cons: Room was clean but it was a slight smell
Okay 4.0
Pros: Location was nice. I was close to everything!
Cons: You guys need to hire security. My rental car was broken into at least 4 times during my week stay at the hotel.... Car was always left locked. My rear view mirror was moved all the way to the left. Seats were adjusted. compartments left open. Not safe.
Excellent 9.6
First trip to Atlanta and the Crowne Plaza Ravinia was a perfect 10/10! We had a car and there was a designated underground parking garage for easy in/out access. The location was 20-25 minutes away from downtown tourist attractions like World of Coke and the Georgia Aquarium. It also had a very inviting atmosphere with nature trails and greenery surrounding the property. I’d stay there again!
Mediocre 2.0
Pros: Experience was bad and so very little to like
Cons: The room was warm and AC was malfunctioning. Made staff aware and they did not respond until a second reminder after 12 hrs. Since it was 11 pm their maintenance couldn¿t do anything. No one addressed it again. Also did not receive room service
Poor 1.0
Pros: Location Valets were exceptional professional & polite.
Cons: Front desk staff was awful, rude, just ridiculous. I ask for a towel & was told to bring the old towel to the front desk to get a clean one. Sheets @ pillowcase had blood on it.
Poor 1.0
Pros: Clean
Cons: Music playing all night in the lobby. You can hear it in the room. Why is that necessary? $16 parking???.
Okay 5.0
Pros: Very nice staff,
Cons: Self parking fee,
Excellent 8.8
Right across from Perimeter mall
Okay 5.0
Pros: Location
Cons: I wasn¿t able to check in to my hotel after driving 12hrs to get here with a newborn baby and I wasn¿t able to check in until 6pm...very unsatisfactory!
Good 6.0
Pros: The location was convenient to 285 and the mall
Cons: The room was not well cleaned- I found hair in the towels and in the tub. The elevator floors were sticky from uncleaned spills.
Poor 1.0
Pros: Lobby
Cons: There wasn¿t a shuttle even though it was listed
Mediocre 3.0
Cons: The bed was horrible!!! Sheets felt like sandpaper, bed felt like cardboard!
Okay 5.0
Pros: You can walk across the parking lot to the "subway" station to get to downtown also there is a shopping center near by.
Cons: The room was dusty. I was the only person occupying the floor and I was traveling alone so that made a little awkward. Also, since I was the ONLY guest on that floor the hotel had turned the hot water off so I had to take a cold shower the first day.
Poor 1.0
Cons: It was not what I wanted and you guys cheated me.
Okay 5.0
Pros: It was pleasant and the staff was great.
Okay 5.6
The pandemic caused room service to not clean rooms until after check out.
Poor 1.0
Pros: Clean and safe
Cons: Undisclosed parking rate and no refund for 3 nights I didn’t stay.
Good 7.0
Pros: The rooms were great!
Cons: The parking deck is very sketchy. It’s dirty, cramped and no cameras for security. We witnessed a car getting hit in the parking deck, told security about it, and they didn’t seemed concerned at all. They informed us no ca
Good 6.4
Way more than online even with the taxes and fees explained online that we would’ve paid. Front desk wasn’t the best at all view is gorgeous but overall not the best
Excellent 8.0
The hotel was clean and the staff were friendly - the rooms were fine
Excellent 8.0
Not reasonable
Okay 5.0
Pros: Very nice room. Clean and comfortable!
Cons: I work at the hospital 18hrs I came to take a quick nap and wake up again at 5am to return to work for 16 hrs. The front desk clerk was on the phone. She let another gentleman jump me in line. It was finally my turn and she said her computer went down.!
Good 7.0
Pros: The staff were excellent.
Cons: not convenient to anything, the elevators suck. You go down one set just to hit the lobby, then you have to carry your bags all the way across the lobby level to another set of elevators to go to parking garage. No vent/fan in bathrooms...not good!!
Okay 5.0
Pros: Good sheets and pillows.
Cons: Breakfast wasn’t available because of COVID. Why are hotels. Still playing this out. COVID. Is. Done with but the hotels. Everywhere still act as thou. They can’t provide. Breakfast at all man ??
Good 7.0
Pros: Nothing really stood out.
Cons: Nickle and diming on parking.
Okay 4.0
Pros: It was clean and quit
Cons: I would say it really is not a 4 star hotel there was no real service and the room was out dated in style.
Good 7.7
Pros: Tv didn’t work. Ac didn’t work
Poor 1.0
Pros: The peaceful environment that it gave in the back being able to have a peace of mind
Cons: I was a victim of credit card fraud transactions that was done all my card that I used and upon arriving back to my room had been answer without my permission things removed and stolen
Good 7.0
Pros: Room was as advertised. Very modern & sleek.
Cons: The mask requirement was a joke because 90% of the people were following it. Felt very uncomfortable leaving my room. Also the parKing lot smelled like weed. Not sure what the compliance is like in other hotels but this one was terrible.
Poor 1.0
Pros: Had wrong check in date had to run down four flights of stairs due to fire alarm and I’m 9mknths pregnant and been hurting every since
Good 7.0
Pros: Clean
Mediocre 3.0
Pros: Location
Cons: I didn't like that guest was getting arrested and screaming and making an excessive amount of noise between the hours of 2-4am
Okay 4.0
Pros: The elevators were extremely efficient. The view from our room was nice. It offers a nice space for a wedding - beautiful outdoor courtyard and event space.
Cons: The front desk never answers the phone. The headboards were horrific and really bad Feng Shui. Keurig coffee/tea was foul. The towels were tiny, old and scratchy. The beds were uncomfortable. A lot of noise from hallway. Definitely a party hotel.
Good 6.5
Pros: Location
Cons: Services seem to be declining.
Excellent 9.7
Pros: The hotel is amazing beautiful clean and love the private garden. The location was great right across the street from the mall.
Excellent 10.0
Pros: Beautiful layout, waterfalls in lobby. Expansive grounds and trails.
Excellent 8.5
Pros: The rooms are extravagant - especially for the rates!!!
Cons: I would like to have had complimentary breakfast available. More importantly I don't understand why a 5star hotel didn't have at least one microwave available for client usage!!!
Good 7.1
Pros: bed was excellent, very cozy, i liked the fact that it was right across the street from perimeter mall. The inside and outside garden was very beautiful. They also had a Starbucks! 12:00 check out time.
Cons: No complimentary breakfast, air condition could have gotten a little colder, bathroom tub could have been cleaner…i saw a few strands of hair.
Excellent 9.7
Pros: Beautiful facility.
Cons: I would have preferred that the two beds be queen size instead of standard. I am used to having a little more room to sleep in.
Excellent 8.0
Pros: ease of check-in. Friendly staff. Overall stay was great
Okay 4.8
Pros: Very nice hotel visually. The bed was comfy. The water was nice and hot. I had a very lovely view and a clean room!
Cons: The customer service was extremely rude and aggressive (very shocking for 3 different women but the same attitude)... They showed no empathy for the long unnecessary wait as they talked amongst each other. Talked as if they where not happy to be there. Everytime I called down to the front desk either no one answered or someone answers then puts me on hold til I hang up. Then I had to go downstairs just to see them talking. The room service was terrible. $34.00 for 4 pieces of cold moist cod and fries+ terrible coleslaw. 8 buffalo wings that dry and not to taste. What a waste. We ate pizza after. And why is there only one small trash can in the room and it in the restroom? They tried to charge me for the complimentary breakfast. No one informed me that I needed a ticket. I was there 2 days. The breakfast presentation was great! But the service once again was terrible I had to track some one down for water and service. Both mornings the unorganized maids knocked on my door between 8-9 waking me up thinking I was not in the room charging in the room to clean or whatever. I was sleep and half naked. That's not how a person wants to wake up. I just can believe such a beatiful looking place would have such an awful experience.
Excellent 8.0
Pros: About 10-15 minutes from every activity and shopping areas in Atlanta. Fairly close to a Walmart and Target. Service was fine, average.
Cons: Very OLD fixtures in the bathroom. Had trouble stopping the tub to bathe. Toilet took awhile to flush. Charged me $40 extra as a "deposit" and had no knowledge of this. Parking was tight in a underground garage. Fairly old hotel.
Good 6.2
Pros: The hotel was in a good location. Plenty of stuff to do. Great, safe, clean, family friendly mall within walking distance. Covered parking, with elevators to hotel lobby.
Cons: We could not turn down the heat in our room, unit on wall broken. Had to turn unit totally off. Needless to say, one stuffy restless night. The pool was really , really nasty. Water was very cloudy, couldn't even see the bottom of the pool. There was all kinds of dirt, hair, film floating on top of water. Parking garage is very tight.
Excellent 10.0
Pros: I literally just slept there during a very busy two day event, so I don't have much to base service on. It was very clean, professional looking. The staff were very friendly.
Cons: The parking garage was a bit tight and difficult to get out of when others were trying to get in. I suspect it was constructed long before mammoth SUV roamed the world.
Good 7.7
Pros: Beautiful views
Cons: We could not check in early. Our group arrived at approx 10:30 am; we did not check in until after 2:00 pm No complimentary coffee.
Crowne Plaza Atlanta Perimeter At Ravinia - Atlanta
Rated no. 3
8.8
Excellent 8.8
Based on 3,447 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.7
Food
0.0
Location
8.9
Overall 8.7 Excellent
Based on 1,659 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.7
Food
0.0
Location
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.5
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.6
Staff
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.0
Cleanliness
8.5
Comfort
8.2
Facilities
9.0
Food
0.0
Location
9.3
Cleanliness
9.0
Comfort
9.1
Location
9.0
Services
8.9
Staff
9.0
Cleanliness
9.1
Comfort
9.1
Facilities
9.7
Location
9.1
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Facilities
7.3
Location
8.7
Overall
7.7
Cleanliness
8.6
Comfort
8.4
Location
8.5
Services
8.5
Staff
8.8

Excellent 10.0
Pros: Very clean rooms excellent staff thanks
Excellent 10.0
Pros: I enjoyed being able to come right in to staff that was helpful and effective in order for me to get to my comfortable room to relax and enjoy being away from home. The view from my room was Lovely! The room was immaculate and the beds were so comfortable
Cons: I thoroughly enjoyed my stay with My Family. We got a real chance to unwind to prepare for a long travel.
Excellent 10.0
Pros: The receptionist and the general manager were exceptionally accomodating and friendly. I will return.
Cons: Difficult finding the front entrance according to google navigation.
Excellent 10.0
Pros: Very clean. Wonderful neighborhood
Excellent 9.0
Pros: The accommodations were absolutely fantastic! I would highly recommend this hotel to anyone that wants to stay in a luxurious accommodation in the Atlanta area. In fact, I am planning on making reservations for this coming weekend.
Cons: There is really nothing to not like.
Excellent 10.0
Pros: Nice employees. Were given a room as soon as we arrived (12:15 pm). Clean. Elegant. Great bar
Cons: No. Everything was wonderful
Excellent 10.0
Pros: Mr.Dixon was very kind and very helpful . Anytime I needed something he was right to the rescue . He welcomed us with opening arms . I definitely will be back to stay in January for my family event and refer anyone that I know is traveling that way to encourage them and make sure they book this place because they will not let you down.
Cons: i loved everything about this property .
Excellent 10.0
Pros: All of it.
Cons: Nothing.
Excellent 9.0
Pros: I had some booking issues but the manager fixed the problem and was very friendly everytime we seen her. MRS MARTIN
Cons: The amount I was quoted with booking.com was not the amount I was charged. I ended up paying much more money than what I was quoted.
Excellent 10.0
Pros: Bed
Cons: Breakfast
Okay 5.0
Pros: The location
Cons: The smell. It smelled like mildew and I found a press-on nail in my bed.
Excellent 10.0
Pros: The staff was very nice and accommodating.
Excellent 10.0
Pros: Landscape, hotel interior & staff
Good 7.0
Pros: Hotel is in a safe location, nice lobby and restaurant area. Excellent service from front desk staff. Very comfortable bed.
Cons: The room and bathroom needs updating, the furniture is worn. The main issue is that the hotel room wall was thin, I could hear guest in adjacent room clearly talking on the phone, coughing, etc.
Excellent 8.0
Pros: The room. The layout, the furniture, the bed, lighting options, the bathroom. Everything was comfortable and stylish.
Cons: The attempt to charge us a 20% service fee on top of a tip for the dining in experience.
Excellent 10.0
Pros: Very clean and well managed
Cons: Everything was great
Poor 1.0
Pros: Location was convenient
Cons: The room I was assigned initially smelled of urine. The hotel did allow us to change rooms, but I accidentally left a pair of shoes in the old room. I called a couple of hours later and the shoes were gone and the room had new guests already.
Okay 5.0
Pros: Love the location as I have stayed there a few times before. Requested a special view of the courtyard, fountains, etc. Did not happen, had to change rooms, again did not happen. Will not stay here again, stay indifferent!
Cons: Requested a special view of the courtyard, fountains, etc. Did not happen, had to change rooms, again did not happen. Will not stay here again, stay indifferent! First room, to much perfume remained, second room they still refused to give requested view!
Mediocre 2.0
Pros: the hotel rate was very good
Cons: room location right behind the elevators. sticky carpet, loud fridge, phone head set broken.I didn't realize that parking wasn't free.
Okay 5.0
Pros: Available
Cons: Definitely not a 4 star hotel more like a 3 star in need of a little fixing up. Carpets in hallways upstairs ragged and stained. Rooms clean but nothing special, bare minimum!
Okay 4.0
Pros: Location
Cons: It was two hotel taxes prices 16.05 and 5.00 I was charged twice for both days and some other 14.00 dollars charged. To many taxes charged on my credit card. I will not stay at this hotel again
Good 6.0
Pros: Decent location with safe neighborhoods
Cons: Definitely not a 4 star hotel. Dated rooms. Stained bed coverings. Awkward fixtures. Wedding/room noise permeated hotel.
Okay 5.0
Pros: N/A
Cons: The food was not worth the price considering it's taste. Room was average with view of an empty abandoned pool.
Good 6.0
Pros: It was clean
Cons: WiFi was only free in Lobby, you had to pay for its use in the room. Parking was 14$ a night¿¿
Mediocre 2.0
Cons: The pool was drained
Good 6.0
Pros: Nice decor
Cons: Lousy shower pressure, ac did not work properly, breakfast was very limited and expensive. Service was horrible. Pool was down for maintenance. Definitely not to Westin standard
Mediocre 3.0
Pros: Location
Cons: I choose this hotel as an overnight trip for my 5 year old granddaughters birthday trip to Atlanta. The main reason it was chosen was location and the pool. We got all changed and went to the pool for the evening and it was under repair.
Okay 5.0
Pros: Convenient to our destination and beds were comfortable
Cons: The website did not include the hotel Pool was under constructional that was a disappointment. Breakfast buffet was 22.00 per person. Some people had breakfast vouchers, we did not. Had to walk through really loud bar to get to dining area, no separation.
Good 7.0
Pros: Perfect location & a great stay for a day away!
Cons: The pool was closed under renovation. Highly disappionted that no one disclosed this.
Okay 5.0
Pros: I liked the location the best. It was near everything I wanted to do.
Cons: I do not like that they do not come clean the rooms while staying (I¿m not expecting deep cleaning but picking up the trash and fresh towels during a multi-stay visit would have been nice. I had to complain several times just to get clean towels.
Mediocre 3.0
Pros: The room looks nice, we booked a lake view that was below expectation. The hotel has okay amenities. Hotel management reached out due to my complaints.
Cons: No privacy! paper-thin walls, there was loud noise from adjacent rooms that woke us up multiple times. Internet is NOT free inside rooms, you gotta pay for it. Who still charges for WiFi! There is no drinking water to buy anywhere, need to drive off.
Mediocre 3.0
Pros: The hot water and great water pressure
Cons: Unstable table, no microwave
Okay 5.0
Pros: I feel as though I¿ve stayed in better hotels
Cons: The staff was not friendly at all I didn¿t even get a warm welcome the lady pretty much processed my payment gave me my rooms keys and sent me on my way when I asked for the luggage carrier she said it was down the hall she didn¿t even take me to it
Mediocre 3.0
Pros: Location of the hotel
Cons: The receptionist was very rude (i dont remember her name). 1st, one of the bedside lamps didnt work and she grudgingly changed my room.Next, room was stuffy, insufficient towels etc. But when i checked out, hotel employee attended to me and he was wonderf
Okay 5.0
Pros: The location was convenient to many attractions, restaurants, and downtown Atlanta.
Cons: There was a hair in the bed upon check-in.
Okay 4.0
Pros: When I booked the reservations I asked for a hotel w/room service, this hotel did not have room service. Also the way the vent for the ac was position to blow directly on one of the bed made for a VERY uncomfortable night of hot and cold on and off
Good 7.0
Pros: Clean
Cons: Hidden fees (parking) and very expensive food. 2 bagels, 2 coffees, $24 that’s CRAZY
Mediocre 3.0
Cons: I had a water leak in my room. I was placed in a double when I booked for a king. Also room service did not visit my room once my entire stay. There was no towel replacement or no taking out of the trash. This is the worst the experience I've had.
Good 6.0
Pros: Due to COVID-19 I do not like the cleaning serviceAs a parking $15 a day and the complementary breakfast that we were told
Cons: Internet service Was a Mess It took 30 minutes to get hot water
Okay 5.1
Pros: No caffè in the room so want down to have one charge me 5.25 if you pay 130 dollars at least a coffee
Cons: Avoid $ 14 for parking and $5.25 for a caffè
Good 7.0
Pros: Goodn location, pretty quiet
Cons: No valley parking because of covid so the make you pay $14 a day to park yourself which is horrible. There is so much free space there the hotel was just being greedy. I won't stay there again.
Poor 1.0
Pros: Nothing , it was out dated and really disgusting
Cons: I didn’t like anything about it. It was very noisy and I could smell the bathroom from the room next door it was horribleeeeee
Mediocre 3.0
Pros: The location was good.
Cons: This was a basic hotel for the price. I was expecting a little more upscale accommodation, but felt like I was at any 3-star hotel. The staff that checked me in was not versed in professionalism. Also, the lake view room was not worth it - just a muddy br
Poor 1.0
Pros: Location
Cons: I was told it will be 2 rooms and was only 1
Good 6.0
Pros: How clean it was
Cons: Yes the fact that i still haven't got my $100 incidental fee back.
Mediocre 3.0
Pros: The staff was very nice and welcoming!
Cons: To be a Westin. The hotel was very dated. The floors need to be taken up in every hall (carpet) The pool has seen much better days. It’s very dated. We went to the pool and walked back out. It’s dirty and old. The bitten is r
Good 6.0
Pros: The hotel was beautiful and staff friendly
Cons: You could hear everything in the next room conversation and tv
Mediocre 3.0
Pros: Price
Cons: While in king room 611, Dog barking in room 613 Switched to 9th floor but was given double bed room. Room 912 did not have an iron in the room. Loud music and partying on 9th floor. Couldn’t sleep Pay for parking
Poor 1.0
Pros: The staff
Cons: Yes the room was not clean and there was an issue with the shower and carpet. It absolutely was not up to expectations for a Westin hotel.
Poor 1.0
Pros: It was clean and organized
Cons: There were people hanging out, the hallways smelled like marijuana.. good marijuana, and THE ELEVATOR DID NOT WORK!! I was on the 4th Floor. It was a 60 booking though.
Good 6.0
This hotel lacked from beginning to end. Location was nice, checking in was lengthy, the room was simple and would have been adequate if the beds had been made properly and it had been cleaned properly. Furniture showed wear. Also, we could find no way to contact the front desk from our room so each time we needed something we had to go downstairs to the front desk. We requested fresh towels at the front desk, were reassured they would be sent to our room in 15 minutes. An hour later we went in search of our own towels. We had a problem with the tv, again front desk said someone will be there in 15 minutes- they never showed. This hotel claims to be a 4 star - it is 3 at best.
Poor 1.0
Pros: Ok location
Cons: Out of water in work out room There was poop in my bathroom when I first got to the room Overall the room was not very clean There were water rings on the furniture
Poor 1.0
Pros: They re-charge me for the room some 900.00 dollars and the have yet to release it two week latter.
Cons: Them taking my money and Immediately refunding it.....
Poor 1.0
Cons: The bathroom in the room was covered in mold & mildew.There was nothing they could do during my stay because it was underneath the caulking and tile. That tells me the mold and mildew has been there for quite some time & has continued to grow & build.
Poor 1.0
Pros: Typically we love the pond and the pool.
Cons: The pool was broken and they would not refund our money.
Excellent 10.0
Pros: Kind staff, cleanliness of hotel, central location, comfy beds,
Poor 1.0
Pros: Dissatisfied
Cons: Employees were unprofessional and rude. They did not meet any of our expectations. We asked for room service more than once and we were ignored.
Excellent 8.0
Pros: Location
Cons: Bar had only one server and about 50 of us with wedding group. It took hour to get one drink. Really need to focus on that. You guys lost lot of revenue.
Excellent 10.0
Pros: The overall stay was absolutely great
Cons: Charged for every little thing.
Excellent 10.0
Pros: Westin staff took us in early and immediately when we were passing through. Matt and Michael especially were excellent helping out the family.
Excellent 10.0
Cons: Not having microwave in the room
Excellent 10.0
Pros: Friendly service and great bar and amenities. I love the in room dining too!
Excellent 9.4
Pros: As is almost always the case for a Westin, the hotel was clean and well-appointed. We had a corner jr. suite with a wonderful view of a small lake and a beautiful picture window. The only reason for the lower rating is that the mattress was one of the most uncomfortable on which I have ever slept. One of the things I love about hotel mattresses and bedding is that you seem to always feel like you are sleeping on a cloud because the bedding is so plush. The sheets at this hotel were scratchy and the mattress was much to firm. I tossed and turned all night and woke up with a sore arm and neck. Also, there was a rumbling sound all night that sounded like planes flying overhead (which is odd because we were nowhere near an airport), but it went on literally all night. I have not had this issue at a Westin before. Perhaps it was just our room as the hotel itself was wonderful.
Good 6.2
Pros: I liked the beautiful entryway downstairs and the view of the water
Cons: Smelled like weed as soon as I arrived onto the property. Also, the rooms look very dated and could use an upgrade
Excellent 8.8
Pros: Liked the healthy meal choices in room although limited they were tasty
Cons: Room service extremely slow
Excellent 9.4
Pros: The bar/restaurant was great! The staff was awesome!!!
Cons: Some of the furniture needs updating and the concourse pool/pond need to be cleaned badly!
Excellent 8.8
Pros: I was in town for a weekend events during booked it late. Most hotels in the area were charging upwards of $200 a night. friendly and courteous staff, great amenities, great value for the location. I paid about half from comparable hotels and was still close to downtown.
Cons: Television remote volume was stuck so whenever I'd turn it in, the volume would continually increase. Additionally, I tried calling the front desk about it and the in-room phone wouldn't work. It was a minor inconvenience. I didn't spend much time in the room during the weekend and didn't watch TV.
Good 7.4
Pros: Great staff, other than the TV everything was pretty modern and updated, very comfortable beds.
Cons: TV model was rather dated, volume very limited, channel/menu guide not great. Chip crumbs from previous guest around bed area upon arrival, shower left something to be desired, also had some loose hairs around the toilet upon arrival.
Good 6.0
Pros: The beds are always comfy!
Cons: There aren't any microwaves in a nice hotel as this! When I contacted staff to bring one up it took 35 minutes before I called and just cancelled the request because I was trying to hurry and eat before my meeting. I just ate my food cold. Also the second layer of sheets had old stains on them as if it was strategically placed in that order to hide them. I thought that was pretty disgusting and cheap! If you can't get them out, THROW THEM AWAY! At between 0830-0900 the cleaning lady comes banging on the door asking if I was getting ready to check out (check out is at noon). I was just getting out of the shower and half dressed.
Good 7.7
Pros: Rooms was spacious and floors were clean. The staff we met were helpful and courteous.
Cons: The bedroom pillows and linens smells were not clean smells. The carpets in the hallways were old and worn. The decor is aging and in need of updating. Would say the hotel was more like a 3 star hotel rather than a 4 star.
Good 7.1
Pros: The location and hotel lobby are beautiful. The views from the room are nice
Cons: The bedroom pillows and linens smells were not clean. I asked for new ones. Never got them
The Westin Atlanta Perimeter North - Atlanta
Rated no. 4
8.7
Excellent 8.7
Based on 1,659 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.3
Overall
9.0
Overall 8.7 Excellent
Based on 467 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.3
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
9.3
Services
8.7
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
8.0
Cleanliness
9.3
Comfort
9.4
Location
9.5
Services
9.2
Staff
9.4
Cleanliness
9.2
Comfort
9.3
Facilities
8.5
Location
9.3
Overall
8.5
Cleanliness
8.9
Comfort
8.8
Facilities
7.6
Location
8.9
Overall
9.5
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.5
Staff
8.8

Excellent 9.0
Pros: Great clean hotel. Great location next to Lennox Mall.
Cons: Starbucks closes to early no coffee after 11am
Excellent 10.0
Pros: Staff was pleasant
Cons: Parking isn¿t free as it should be considering the price of the room
Excellent 10.0
Pros: Real classy
Cons: Not very clear about parking arrangements
Excellent 10.0
Pros: The hotel and room was excellent
Cons: Only one thing I encountered a roach crawling on the floor will using the bathroom
Okay 5.0
Pros: the room had a lovely view and was very comfortable.
Cons: the bathroom was very dusty and covered in body hair, so I had to clean it before I could use anything. when I arrived it took me 20 minutes to get through the gate to the parking garage because the valets were out of the cars they were parking screaming at each other. I tried to ask for directions to check in, but nobody was available to help me.
Excellent 10.0
Pros: the hotel
Cons: nothing
Excellent 10.0
Pros: I loved the hotel great hospitality very friendly and helpful. Really nice rooms and the fact u walk to the mall from inside the hotel to its escalade 🥰
Cons: Nothing but no microwaves in the room and other than that i liked everything 🥰
Excellent 10.0
Pros: Perfect location and great access to Lenox mall.
Cons: Nothing negative to say about it
Excellent 10.0
Pros: Great hotel!
Excellent 8.0
Pros: location & its dining facilities
Cons: no
Poor 1.0
Pros: only thing good about the property was the staff up front at check in
Cons: Got to the room and there was no tv remote. Took about 45 mins to get a remote. The bathroom door latch was busted so the door did not shut or lock, just kept creeping open. There was food warpers under the bed. When we checked in we requested early check to do so they changed are room to a wheel chair accessible room without telling us. So if anybody used the shower you could not go into the bathroom with out getting soaked. when friend arrived they were suppose to have valet. they pulled up and asked for valet and the younger guy said they were full (which they were not I was told by the front desk). They said you will have to self park, when asked for help with what to do or where to go the guy laughed and said I don’t know what to tell you….. good luck. On top of this I went to get in the elevator and it was covered in blood. They did not seem very busy, yet the staff had no clue. needless to say for the money I have stayed in a lot nicer and better staffed hotels in the area.
Excellent 10.0
Pros: Great room, the view, excellent staff and services.
Cons: Nothing
Excellent 10.0
Pros: The staff was superb. Very friendly and attentive and went out of their way to make our stay wonderful.
Cons: Small shower but huge beautiful tub for soaking.
Good 7.0
Pros: The staff was extremely helpful and very mice. The waiter in the dining was exceptional and attentive.
Cons: My last dat, when I was looking for an earring, I flipped over the large pillows amd discovered they were soiled and one dye all on it. There was dust on the desk and floor lamps.
Excellent 10.0
Pros: The cleanliness & customer service
Cons: No coffee makers in room
Excellent 10.0
Pros: The customer service was that best we ever had! The Room was great and nice window view. I will definitely be back!
Cons: I wish I could have stayed longer
Excellent 10.0
Pros: Location is perfect. Beautiful part of Atlanta.
Cons: Nothing
Excellent 10.0
Pros: the staff at the front desk was amazing. The room and location were great.
Cons: no
Good 6.0
Pros: The staff was superior!
Cons: I raised a bait and switch complaint. The website, the hotel mgmt. and the Marriott Bonvoy Rewards all lost the hotel as a 4-star, but I express booked a 5-star hotel. There was no spa service and the rooms had double beds. I expect a refund of h
Good 7.0
Pros: Convenient location
Cons: We¿re not as friendly to solo travelers as large groups
Good 7.0
Cons: Hotel is fine but not great. I don¿t see how it can be rated 5-star. It¿s 4-star in my opinion, based on overall amenities. In particular, food options are limited and quality is ordinary. Hours are restricted more than I¿d expect.
Poor 1.0
Pros: Very bad experience
Cons: Nothing the bed wasn¿t made up , also I order room service and it never came ¿
Poor 1.0
Pros: ROOM WAS 4 STAR
Cons: Experience was scary. We arrived in the middle of a shouting match between a lady & hotel staff. 2 minutes after we got in to our room someone tried coming in. we could hear them talking to someone on the phone. We felt unsafe & left right away in the am.
Good 6.0
Pros: The gym
Cons: Air conditioning did not work properly
Okay 4.0
Cons: got to the hotel at 2:30am and were so tired and just wanted to check in. the front desk guy said the computer was running an audit. We had to stand and wait for almost 15 minutes. Then they told us there was no king available. Hot tub was so gross
Good 6.0
Pros: The valet and the view were nice. Front desk was also very nice
Cons: Yes I didn¿t like that there was old food in my mini fridge and my couch was filthy
Good 7.0
Pros: location and staff
Cons: The carpet was stained. My first room smelled of cigarette smoke though the room was supposed to be "non-smoking". The staff didn't hesitate to move me. The bed was just okay, but not at all what I would expect from a 5 star rating.
Poor 1.0
Pros: Our view
Cons: There was more we disliked than liked. The indifferent attitude expressed by the staff was a cold water reminder that customer service is dead.
Poor 1.0
Pros: It was ckean
Cons: Very noisy to the room beside me. They were up until 4 in the morning Friday and Saturday night
Mediocre 2.0
Pros: centrally located buckhead location
Cons: hotel employees and most guests were not wearing masks or wearing masks incorrectly. no adherence to elevator capacity limits (especially horrible when people without masks came in).
Excellent 10.0
Pros: Decor and our upgrade! EV charger right at the parking deck entrance!!
Cons: Was there in room coffee?
Poor 1.0
Pros: Room
Cons: Valet staff terrible, hotel overcharged my card $--
Mediocre 2.0
Pros: The location was great!!
Cons: I was not told that I had to request maid service and as a result my room was not cleaned. There was supposed to be a letter in the room instructing this but my room has no letter. I asked for an extra blanket and was sent up sheets. I was very disappoint
Good 6.0
Pros: The pillows
Cons: $42 valet parking, everybody with there hand out expecting tips.
Okay 4.0
Cons: The complimentary shuttle was not in operation on the day of my stay. Also, the phone system was not working, and we had no way of communicating with the front desk other than going down to the lobby.
Excellent 10.0
The rooms, staff and food were all over the top wonderful. Thank you
Okay 5.0
Pros: The customer service was exceptional
Cons: The smell of the room and hallways was off putting and the pool and hot tub area really needs cleaning
Good 6.0
Pros: Clean
Cons: Our room didn't get cleaned during our stay and parking prices were not disclosed.
Excellent 10.0
Pros: Now my favorite hotel in Atlanta and one the best hotels I have stayed in a while at. Staff are excellent, among the most thoughtful and caring I have met in a while. Clean and spacious rooms. Gym is excellent. Location very good.
Cons: One of the best hotel stays I have had in a while.
Excellent 8.0
Pros: everything
Cons: you have to pay for parking
Excellent 8.5
Pros: always the same people working there year after year
Excellent 10.0
Pros: Extremely personal service even with having more than 300 rooms. I used the concierge services with great results (Thank you , Angelica!). The car service was prompt and efficient. (Thank you, Richard!). We will definitely stay again and highly recommend this outstanding hotel.
Excellent 10.0
Pros: BEAUTIFUL ROOMS AND A VERY KIND AND ACCOMMODATING STAFF,
Cons: ENJOYED MY STAY.
Okay 5.6
Pros: Valet was pleasant.
Cons: Under-staffed and over-booked - best bud and his 12 year old son were bumped. Room was not cleaned the first day. No mini-bar. Very low water pressure in the shower. Overall, very average hotel but is priced to complete with the Ritz and Four Seasons.
Excellent 9.6
Pros: We loved the staff they were all very helpful and attentive. The ambiance was nice and it was great that Lenox mall was connected to the hotel and Marta was literally accross the street.
Cons: My only complaint is that the room didn't have a fridge or microwave and the pillows are too firm.
Excellent 9.3
Cons: This is completely out of your control, but the traffic & amount of people walking around was what I did not enjoy. I didn't realize this hotel was attached to a mall, or I would not have booked.
JW Marriott Atlanta Buckhead - Atlanta
Rated no. 5
8.7
Excellent 8.7
Based on 467 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
8.9
Overall
9.0
Overall 8.5 Excellent
Based on 1,162 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
8.9
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.7
Staff
8.9
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
8.9
Staff
8.9
Cleanliness
9.1
Comfort
9.1
Facilities
8.0
Location
8.9
Overall
8.8
Cleanliness
9.0
Comfort
9.1
Facilities
9.0
Location
8.8
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.7
Staff
8.7

Excellent 10.0
Pros: beautiful and shiny clean like new
Cons: kinda expensive
Excellent 10.0
Pros: super clean, smelled amazing, great service, easy access to parking from hotel, Starbucks coffee
Excellent 10.0
Pros: The from desk staff was very polite and answered all of my questions. She offered suggestions and made sure I was safe! highly recommend and I will be back!
Excellent 10.0
Pros: Very clean and secluded
Cons: It should be free parking
Excellent 10.0
Pros: Comfortable bed and clean room. Beautiful hotel.
Cons: I paid for parking and when I left And came back that night there was no parking available so I had to park outside the hotel.
Excellent 10.0
Pros: Room was clean shower was amazing.
Cons: Walls was thin. The room next door literally woke me up playing music and talking loud
Excellent 10.0
Pros: close to where I was going to be hanging out
Cons: the parking was to high $14.00 a night
Okay 4.0
Pros: Checking in with the staff she was very understanding of our situation!
Cons: The room was not clean as it should have been, we were unable to use our fridge, no microwave, i ended up catching an eye infection due to unclean pillows
Excellent 9.0
Pros: Rooms clean, quiet and staff very professional.
Cons: No breakfast, wanted to charge for coffee, muffins. All very Pathetic. Seems he had a problem this morning. Late opening and aggravated, as if he didn't want to be of service. Said he "I am late so you don't have to pay for coffee, get it yourself."
Poor 1.0
Cons: $-- for one night and there was no microwave in the room. And The tv did not work . Not worth what I paid .
Excellent 8.0
Pros: The location and view
Cons: The carpet was not clean Abe there was heavy presence of dust behind furniture. Also, there were hair on carpet that was not mines!
Poor 1.0
Pros: Location
Cons: You could hear the people in the next room through the vent. No microwave and ice machine was on one floor. Rock hard pillows and uncomfortable bed. A/c could not get the room cold. No free parking $14 a day.
Good 6.0
Pros: Cleaness
Cons: Nothing was open no room service nothing I expect what I payed for
Okay 4.0
Pros: The people was nice room was clean
Cons: The pool was not open the hotel was not safe over 200 people there in the lobby with no mask did not feel safe and had stay there for 5 day
Excellent 10.0
Pros: Location
Cons: Nothing
Excellent 10.0
Pros: Clean friendly
Cons: No
Excellent 10.0
Pros: The nice rooms and the building cleanliness
Cons: No
Good 7.0
Pros: friendly s
Cons: Location--lack of maid service--no food service
Excellent 10.0
Pros: How clean and nice the staff was and very helpful
Good 7.0
Pros: The area
Cons: The rooms need to be updated
Okay 4.0
Cons: They don¿t clean the room even if you¿ve stayed more than 3 days. The room had luke warm water for showers. They only have direct tv with no way to stream or hook up your laptop.
Good 7.0
Pros: The location
Cons: The cleanliness of the room. The bathroom could have been cleaned better as well as the bed. I found hair in the bed. I also didnt get my free breakfast
Excellent 8.0
Pros: The room was nice and we had a great view of the city lights.
Cons: Our bathroom was not clean and the toilet seat was dirty. During these times house keeping needs to be on top of keeping things clean, especially bathrooms.
Excellent 10.0
Pros: The location
Cons: The parking garage was small and I couldn¿t gain access one of the nights
Excellent 10.0
Pros: Enjoyed the room and the view from the room hotel window. Very relaxing and intimate.
Good 7.0
Pros: The view trough my window
Excellent 8.0
Pros: Friendly staff and an overall quality hotel.
Cons: It was New Years Eve so it was a bit loud and there was a great deal of marijuana being smoked...and also our sink did not drain properly.
Okay 4.0
Pros: Good location
Cons: The bathroom sink was cloaked and then they tried to fix it which resulted in disgusting gunk all over the bathroom, then the ask me to move to another room at 3 am. They promised a refund but they never did. Not using Hyatt again.
Poor 1.0
Pros: Price
Cons: Charge for selfpark when there is no where else to park that is free. The AC wasn’t working when we got there. They sent maintenance up to fix it and then we couldn’t turn it off or up to a comfortable temperature. The hot w
Okay 4.0
Pros: Location
Cons: Paid for high floor room which was extra and ended up on lower floor. The bathroom was dirty and had to complain to front desk regarding noise from other guests throughout the night. Overall bad experience
Mediocre 3.0
Pros: The staff is friendly.
Cons: VERY DISAPPOINTED! No room service offered during my stay. TV not working! Pillow had red stains! Shampoo and body wash was not enough for 3 nights stay! Sound insulation was SOOOO BAD! WILL NEVER COME BACK!
Good 6.0
Pros: The rooms are comfortable and well appointed.
Cons: Severely understaffed.
Poor 1.0
Cons: Customer service was very slow. House keeping never came. We ended up finding a roach in the room so checked out after the 1st night. Hotel also overbooked so it was some guest trying to check in but couldn’t because rooms were sold out. Ve
Poor 1.0
Pros: The location was convenient.
Cons: The room was very hot. I did not want to change rooms or have maintenance coming in and out during a pandemic.
Poor 1.0
Pros: Location
Cons: No amnesties at all and still paid full price. No one cleaned our room the entire stay! I had to go get our own towels.
Poor 1.0
Pros: There was no Ac working at all The Meal Plan that was Purchased was a Hoax because. No food was being served at all because of COVID-19 The sink was stopped up the whole time it was a awful experience period and I want a full refund.
Cons: There was no Ac working at all The Meal Plan that was Purchased was a Hoax because. No food was being served at all because of COVID-19 The sink was stopped up the whole time it was a awful experience period and I want a full refund.
Poor 1.0
Pros: Dirty floors, hair in showers, and NO AC!!! HORRIBLE EXPERIENCE!!
Cons: Dirty floors, hair in showers, and NO AC!!! HORRIBLE EXPERIENCE!!
Poor 1.0
Pros: Hotel staff was not consistent with safety protocols and procedures on handling emergency situations relating to unauthorized room entry, providing room keys without proper identification for the protection of their guests, and inability to assist
Cons: Inconsistency of staff treatment with their guests and inability to perform their job capabilities
Mediocre 3.0
Pros: I picked this hotel for its location. I loved the landscaping and peaceful setting, we could not hear the highway.
Cons: Our room was not clean enough; One bed smelled of old cigarettes; surfaces were dirty The table in the hallway of our floor had the same spilled drink on it 2 days. Trash was everywhere in the parking garage. We did not feel safe in this time of covid.
Okay 5.0
Pros: Location is definitely newer and in an extremely quiet portion of the area. Likely meant for business travelers rather than family or couples. Checkin was speedy (maybe too fast - had to figure out elevators myself). Room was clean and TV ultra large.
Cons: It can be understood that services are limited (pandemic) but there was a cold feeling, no room service and hotel is isolated from most eateries. Since all amenities are closed; it would have been nice to get the blazing fast 5MB wifi without a $10 fee.
Okay 5.0
Pros: I enjoyed the area. Sat nicely up in a wooded area, beautiful scenery. The rotunda was beautiful as well, very nice, elegant and clean.
Cons: The room was not what was like it was described on its site. Did not include all the amenities. Said it would be a shower/tub combo and it was only a shower. Room was dirty. Sheets hadn't been changed nor had the fitted sheet been cleaned in months. Disap
Poor 1.0
Pros: Location
Cons: Lack of hostility and accommodation from the staff.
Good 7.0
Pros: No amenities because of covid. Ridiculous price to park. Not in walking distance to the mall but nice room
Okay 4.0
Pros: The hotel appearance was nice, location was nice.
Cons: Our room smelled so bad when we got there. The bathroom especially smelled like wet dog. We had this issue through our entire stay,
Mediocre 2.0
Pros: The elevators worked.
Cons: There was mold in my room, stained walls, a tag in my bed, stained dressers. This really looked like a 1 star hotel.
Good 7.0
Cons: The mattress on the bed was too hard
Mediocre 3.0
Pros: convenient parking
Cons: no services were offered during covid-19. Therefore, at least microwave should be available. Cleanliness was sub par
Mediocre 2.0
Pros: Location
Cons: Air condition not working, giving wrong time key to an occupied room, key door card not working. No amenities available such as breakfast or pool access.
Good 7.0
Pros: Pretty decor and nice staff.
Cons: Cleanliness, changed rooms 3 times, the only microwave was old and terrible which was downstairs in the lobby.
Good 7.0
Pros: The location. The age.
Cons: Eyelashes left by the previous guest on top of the water glasses in the bathroom. With COVID 19 it gives me pause to think if the room was thoroughly cleaned when something that obvious was over looked when people drink out of the glasses.
Okay 5.0
Pros: nice room and beautiful hotel
Cons: Location is awful due to traffic.
Mediocre 3.0
Pros: The hotel is located in a good area close to the interstate and mall.
Cons: I could hear every conversation going on in the next room all weekend. The walls must be paper thin !! One morning a family wakes me up at 6 am to their laughter that lasted until at checkout time for them I stayed an extra night and was awakened at 3am t
Okay 5.0
Pros: Location met our needs.
Cons: Shower leaked onto floor every time we used it. Really frustrating. Room itself was fine.
Good 6.5
Pros: Good location, friendly staff, modern facility. Close to shopping and restaurants.
Cons: Pool area needs a bit sprucing up. Area is lush and green with nice landscaping. This is a rooftop pool and the potted landscaping could use some attention. Also, no towels were available though, we were told there were.
Mediocre 3.0
Cons: You over sold the rooms. Needed a double queen bed. Got checked in walked up to the room, it was a single bed. Staff never told me when I checked in "we're all out the room you reserved and came here for". We had driven 10 hours. It was 1:30am.
Mediocre 3.0
Pros: The lake area was nice.
Cons: The parking was terrible. Not handicap accessible.
Excellent 9.7
Cons: Everything was fine except when we called for the bellhop to pick up our bags and valet to pull up our car the message didn't get passed to the appropriate people and we were half an hour late leaving. We just barely made it to the event we were attending.
Excellent 9.4
Pros: Staff was excellent
Cons: Nothing, all good
Excellent 10.0
Pros: Great aesthetics and friendly staff.
Cons: Once off the elevator, the hallway leading to the room had a weird smell, as if there wasn't proper ventilation throughout but once inside the room there was no strange smell.
Excellent 10.0
Pros: Loved the service, the employees were extremely polite
Excellent 9.1
Pros: I arrived late, parking easy, check in efficient, room clean and well appointed. Bar tender was smart a efficient. Easy for business travel.
Cons: A little tricky to find - without the GPS I would have struggled.
Excellent 8.0
Pros: Hotel was beautifully decorated and quiet. Parking was free and the location was perfect. Most.of the staff was attentive and professional.
Cons: Communication between front desk staff was lacking. They could also be heard discussing a check in difficulty at the desk that involved my room. This was overheard by my traveling companion (mom).
Excellent 10.0
Pros: Staff exceptional; helpful. Room very clean.
Cons: Parking was very tight
Okay 4.8
Pros: it was clean and the furniture and fixtures are modern
Cons: The staff was beyond rude and disrepectful. there was also no manager on premises as I was told he was on a "grocery shopping run" We were woken up 4 times by the housekeeping staff after getting late check out the night before. She told us that we were "supposed to be gone" already. Called down to front desk who confirmed the late check out and the house keeper still knocked 2 more times! Insufficient parking!
Excellent 9.7
Pros: Rooms were spacious and very clean. Staff very nice and welcoming. Would definitely recommend this hotel.
Excellent 8.5
Pros: The room was very clean and modern. The staff was very helpful and courteous. The restaurant was excellent.
Cons: Unfortunately we had a group of disrespectul guests on our floor. They were very loud and rude. We did not complain so I assume the staff was unaware. I would stay at this hotel again.
Hyatt Regency Atlanta Perimeter at Villa Christina - Atlanta
Rated no. 6
8.5
Excellent 8.5
Based on 1,162 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
9.0
Location
8.8
Overall
8.5
Overall 8.2 Excellent
Based on 650 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
9.0
Location
8.8
Overall
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
9.0
Location
8.8
Services
8.8
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.1
Comfort
9.2
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.6
Overall
8.0
Cleanliness
8.9
Comfort
9.1
Facilities
10.0
Location
8.9
Overall
9.0
Cleanliness
9.1
Comfort
9.3
Location
9.1
Services
8.9
Staff
9.1

Excellent 9.0
Cons: My only complaint is that at times it was loud. I was woken up in the middle of the night a couple times because of noise.
Good 7.0
Pros: We did not eat breakfast there. Usually, breakfast is free at most hotels anymore but it was $17.00 each, here. That didn’t seem like much of a deal. Should’ve been included.
Cons: The room was over priced for what it was. I would not describe it as luxurious. I had a cold shower as the water did not get hot until I was finished. I think that the neighborhood is getting pretty bad around this hotel. They charged for parking.
Excellent 10.0
Pros: Clean and comfortable.
Cons: Don't understand why a person needs to pay for parking . If you are staying there.
Mediocre 3.0
Pros: Clean. Nice staff
Cons: Charged for parking. No complimentary coffee downstairs $4 for a large coffee. It’s price gouging. Everything at the hotel seems to try and nickel and dime you. It was not a nice feeling. Poor price transparency.
Excellent 10.0
Pros: Exceptional staff and cleanliness!
Cons: Not charge $12.50 to park for somewhere I have had to arrive in some capacity ???
Excellent 10.0
Pros: How clean it was
Cons: staff was a little slow
Okay 4.0
Pros: Cleanliness; soft white towels
Cons: Laminate floors; charges for WI FI; Charges for parking; pillows are too soft (need three to sleep well).
Excellent 8.0
Pros: They did come through in the end, but I had to complain. Our initial experience was subpar. Asking for room cleaning, extra pillows and the like - I had to ask multiple times initially. After I complained, the manager made it right.
Excellent 9.0
Pros: Great room. Very clean. Convenient location.
Cons: The entrance to the parking lot was confusing. Didn't care for $12 parking.
Excellent 10.0
Pros: It was convenient, and a good price for a late night up to Atlanta/early check out.
Cons: Our first room didn¿t have properly working air conditioning. The staff moved us quickly to the room next door.
Excellent 10.0
Pros: Clean and great location for my trip
Cons: The parking lot could have had more lighted spots and more active security
Excellent 9.0
Pros: Hotel is nicely decorated and very comfortable beds with lots of premium cable TV stations for viewing. Hotel staff is always very friendly and willing to help with my questions/concerns.
Cons: A parking gate has been implemented into the hotel parking lot and a $12 parking fee is charged per night that I am not a fan of and could be a deciding factor in the future of my staying at this hotel or one of its competitors. WIFI charge!!
Good 6.0
Cons: I ended up checking in late due to a bad accident on the highway once I arrive to the hotel I was told that my reservation was canceled I've been had to pay at the front desk at 5 a.m. I paid $--- and check-out was at 11 I paid twice for 5hr stay
Excellent 10.0
Pros: clean, quite, great beds, great shower products and above all, great staff. Business takes me to Atlanta 2 days a week. I've tried every hotel in the area and I won't stay any place else.
Cons: nothing, its a great home away from home.
Excellent 10.0
Pros: stay here often, home away from home, perfect every time
Cons: nothing
Poor 1.0
Pros: Nothing
Cons: Everything was wrong with the room. The room was dark, dirty and ugly. No view and the floors were dirty and sticky. The bathroom was small. The towels were dingy and dirty. Upon entering the room the previous people had smoked and they left a body odor.
Poor 1.0
Pros: It was a clean, affordable hotel in a great location, until they find every way to cheat you out of a little more money.
Cons: I was charged for parking even though I did not park at the hotel. When I asked to get reimbursed the manager ultimately told that I was lying and they refused to return my money. This hotel lacks ethics and moral standards. I will not return.
Poor 1.0
Pros: Nothing, definitely will not be staying with Marriott anymore..
Cons: Everything, it was dirty, smelly, was drunk people in the parking lot someone even damaged my parked vehicle there.. stay away.. booked a double queen and got a king.
Excellent 9.0
Pros: Staff Clean room
Cons: Add safety bar in shower even if it's not an ADA room Provide list of top 10 restaurants near by as selected by your staff
Good 6.0
Pros: Rooms are pretty clean
Cons: I¿ve never been to a hotel that required you to make an appointment for housekeeping. Wifi wasn¿t actually free because you had to be a member of the hotel to get the wifi, otherwise there is a daily cost of using it.
Poor 1.0
Pros: The hotel itself was very clean.
Cons: harassment frm staff. As we checking in I left the kid in the car they called the cops (i understood as mandated reports) not a problem. But After the incident they kept harassing us- calling the room, sending people by when we weren¿t in the room- wei
Mediocre 2.0
Pros: People was on the 9th floor dropping water down on us at the bottom floor my stay was. Terrible
Cons: The staff didn¿t tell me about a deposit staff didn¿t tell me about check out time I ask for toothpaste and never got it it was a chicken bone on the floor people dropping water on us from the higher floor
Good 7.0
Pros: I always have a wonderful experience with the hotel. Excellent customer service and staff!
Cons: I don’t why the room was so unclean this time around. It usually is very clean. I am concerned because we have this pandemic going on. Cleanliness is absolutely necessary at this time. There were stains ion the comforter and the furniture.
Good 6.0
Pros: I liked the hotel location.
Cons: The hot water took over ten minutes to get hot. I was standing on the shower and the water was all the way hot. The front staff acted as though it was a bother to check me in and when I checked out, I was not asked how I stayed.
Good 7.0
Pros: room size, bathroom decoration and overall appearance of the hotel. Front desk personnel was also very nice.
Cons: reuse the towels if we are ok with it but bathroom has only 1 hook to hang towels. Breakfast service time: not clear and gave me the impression I was rushed to finish while I thought I had at least 30 min. Few items were already cold.
Good 7.6
My fiance and I stopped here on our way to the airport for my buisness trip. It was a little far, but he didn't want to pay for parking at an 'airport hotel' so we opted for this. It met our needs and the beds were comfortable. We would definitely stay here again. The staff was very accommodating.
Good 7.0
Pros: The hotel was very clean with a modern look. The staff at the front desk was friendly and spoke upon entering and leaving.
Cons: - The outlets on the sides of the bed did not work - On one day, the person did not come to clean the room until after 4 pm and that was only after calling the front desk for clean towels - The door stuck and it was difficult to own at times.
Good 7.0
Pros: Staff were very friendly. Rooms were modern and functional.
Cons: This hotel is VERY noisy. All of the room doors slam, and the way the interior is designed "in the round" means that noise carries. This made it a less-than-ideal hotel for us with our infant.
Good 7.0
Pros: It was the hotel where the conference was held and had a nice restaurant and a Starbucks in it.
Cons: My room was extremely noisy. It was right at I-85, with intense road noise. It was also very close to the hotel's restaurant, so the conversations went straight to my room. The AC unit malfunctioned and woke me up 2:30AM with a continuous alarm-like noi
Good 7.0
Pros: Executive lounge. Modern decor.
Cons: Very noisy hotel...pipes in wall moaned all night.
Good 6.0
Pros: The cleanliness and the amenities like the bar, restaurant and store.
Cons: The front desk clerk. When checking in the lady didnt seem too knowledgeable and when asked a question she didn''t know she would just reply with an I dont know rather than let me find out for you.
Okay 5.0
Cons: Fitness center was listed. It was under construction and not useable. Lobby was also under construction and hotel very noisy early on a Saturday.
Okay 5.0
Cons: The aircondition sounds like a loud truck. Cant sleep with it on
Mediocre 3.0
Pros: The location is good and the room was very nice.
Cons: Renovations made the stay unsatisfactory. The entrance was moved to the side and moving luggage into and out of the hotel was extremely difficult. Getting coffee was a pain. Had we known the state of hotel we would not have booked.
Okay 4.0
Cons: Lots of construction ... noise, etc.
Mediocre 3.0
Pros: The room was clean and the bed was very comfortable.
Cons: The "walk in" shower allowed water all over bathroom floor creating a mess each shower. Construction was inconvenient and loud. And wi-fi was pay only even though website said basic wi-fi was free.
Mediocre 2.0
Pros: Location
Cons: Hotel is under renovation. I was not notified about this at booking. Hotel room shower did not drain
Mediocre 3.0
Pros: Comfortable room and convenient location
Cons: This hotel is under extensive renovation and should be closed for the duration. We had no hot water while trying to get ready for a wedding. Restaurant could not serve 3 entrees at the same time. Staff seemed overwhelmed. Fitness center was closed.
Okay 4.0
Pros: Location. Room had been remodeled and was pretty nice.
Cons: Construction/construction dust everywhere. Fitness center closed. Full parking lot the first day. Hot water issues. Dirty dishes sat in hallway for 12+ hours. Restaurant served meal one by one with long waits between the arrival of each person's meal.
Okay 5.0
Pros: Location is OK, and the room was excellent.
Cons: Lots. They're under construction, and there was no warning ... so, it smelled, the exercise room was closed, as was the pool ... again, no warning ... the restaurant was understaffed, service slow, food cold, beer warm. Not good.
Okay 5.0
Pros: Pretty nice hotel!
Cons: For this to be the flagship property for the Marriott chain, it did not live up to expectations. With the exception of one customer service representative , the service and attitude was below standards, i.e., missed wake up calls, wi-fi service,
Mediocre 3.0
Pros: Starbucks inside the hotel
Cons: I wish it would have been known that this hotel is under major construction. AND I was placed in a room right above the floors that were being worked on. No sleeping in this weekend!
Okay 5.0
Pros: N/A
Cons: The hotel had construction going on but there was no notice of that until check in. My room was on the Interstate side which made it very difficult to rest well. Then room was worn and not what you would expect from a Marriott with a 3.5 star rating.
Okay 5.0
Pros: The areas that are redone look nice.
Cons: They are under construction still and they begin work at 9 am. I also had issues with the shower door not shutting completely which resulted in it opening through out my shower.
Mediocre 2.0
Pros: Location was the best option.
Cons: Staff was rude and I got the wrong key to my room and went up to find someone was already in that room. Told the front desk rudely she said they are having problem with the lock and sent us back upstairs with security. Security confirm the room was taken.
Okay 5.0
Pros: Nothing
Cons: This hotel is in desperate need of a makeover
Poor 1.0
Pros: The location was the only good thing about this hotel.
Cons: The staff was very unprofessional and rude.
Mediocre 3.0
Pros: Location
Cons: TV did not work, made repeated requests to fix from check-in to 1 hr before departure. Free INTERNET only in the lobby, wanted $15.00 in-room Coffee - 2 adults, one-regular coffee & one-decaff
Poor 1.0
Pros: The time I spent at the pool.
Cons: Yes, they are in serious need of some work/updates to be a 3.5 star hotel. We had to get 3 refrigerators before one would work. Our remote control didn't work, the shower dripped, there were tears in the curtains, I heard cars driving all night. Boo!
Poor 1.0
Pros: was given one king bed instead of two queen/full beds. Since we were late to checkin (had called in to inform us coming late) there were no housekeeping to make the pullout bed. The security personnel offered the bare bed and no sheets.
Cons: service. management offered to refund first night stay but later went back on their word. We didnt sleep until 2:40am that night.
Mediocre 3.0
Pros: I liked that I could grab a coffee quickly in the am.
Cons: Didn't have control of guests staying there. 1st nite kids screaming/yelling in common area outside room doors. Asked to be moved to another area. Was told the entire hotel was like this. 2nd nite called desk at 1am for security to handle situation.
Poor 1.0
Cons: Room was leaking from the ceiling, and I was transferred into another one, in the middle of the night. The second room was not clean, it had a horrible smell.
Mediocre 3.0
Cons: The room had a full-size bed, the wall had a crack down the middle, and there were power strips hanging out from behind the bed. It was the worst experience I've ever had at a Marriott.
Poor 1.0
Pros: That it had aparking lot.
Cons: Rude staff, car alarm going off all night, highway noise, cloudy/smelly pool, had to drive around parking a while for a spot because of an event, door didn't shut properly, intermittent warm water in shower, ice machine and tv/remote broken. Could go on.
Excellent 10.0
Pros: good staff and location was great..attractive hotel on the outside and inside was nice and modern.. really a great place I have already started to recommend it to my friends ..
Cons: nothing
Atlanta Marriott Northeast/Emory Area - Atlanta
Rated no. 7
8.2
Excellent 8.2
Based on 650 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
7.3
Location
8.5
Overall
7.3
Overall 8.0 Excellent
Based on 402 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
7.3
Location
8.5
Overall
7.3
Cleanliness
8.2
Comfort
8.2
Location
8.4
Services
7.8
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
8.5
Services
8.2
Staff
9.2
Cleanliness
8.5
Comfort
8.6
Location
8.7
Services
8.0
Staff
8.4
Cleanliness
8.0
Comfort
8.1
Facilities
7.0
Location
8.7
Overall
6.0
Cleanliness
8.0
Comfort
7.9
Location
8.2
Services
7.7
Staff
8.5

Excellent 10.0
Pros: love this hotel, I come here every time I’m in Atlanta. great parking, decent breakfast, nice rooms and friendly staff. location is super convenient!
Good 7.0
Cons: Location, it was a busy road and hard to get in & out
Excellent 9.0
Pros: easy access to thing
Cons: short on staff to clean the rooms daily
Poor 1.0
Cons: My vehicle was broken into during my stay. unfortunately there is a rash of these incidents going on in the area. it’s a good area so that’s not good. hopefully they could prevent this in the future but they couldn’t help with anything after the fact.
Excellent 10.0
Pros: The location was perfect. Bus line right outside the door, no need to rent a car. The inside was beautiful like I knew it would be. I really felt really comfortable here.
Cons: The only thing I can say is that when I left a special request, the staff didn’t get it in time when I got here. The young man resolve the problem for me.
Excellent 9.0
Pros: Location, free parking & breakfast. The room was clean and spacious, bed was very comfortable.
Cons: No bar soap to use when washing hands, bathroom vent was extremely loud when light is turned on.
Excellent 8.0
Pros: Big room and good location
Cons: Gym machine are broken
Good 7.0
Pros: Ongoing construction in the lobby
Mediocre 2.0
Pros: The location worked for me.
Cons: They were remodeling (they should have closed instead of staying open), it was musty smelling in my room, and very noisy even at midnight.
Excellent 9.0
Pros: Clean, budget hotel. Staff always friendly.
Cons: Doing minor repairs in the lobby but noise was never an issue.
Okay 5.0
Pros: Location was great
Cons: It wasn¿t the same type of Holiday Inn Express like we usually stay. No sleeper sofa!
Okay 5.0
Pros: Location
Cons: Making it easier to access staff when you arrive. For example, when I arrived, I had to yell out to get someone to check me in. There was not a bell to ring to get the attention of the attendant on staff, this is during the stay as well.
Excellent 8.0
Pros: Staff
Cons: Prices
Excellent 10.0
Pros: Waay comfortable bed - slept great! Very well-lit room. Great staff - very friendly and ready to assist with anything you need to make your stay great!
Excellent 10.0
Pros: Extremely clean and professional. Took care of us well. One of the top 3 in Atlanta from my experience. Big rooms, soft beds, and it was an excellent stay.
Cons: I had no issues at this hotel.
Excellent 9.0
Pros: great
Cons: Amazing
Excellent 8.0
Pros: easily accessible central location
Cons: It is close to a highway and the rooms can be noisy . I think a extra layer of thick curtain can help.
Excellent 9.0
Pros: Great location and happy to have breakfast
Cons: Only one small trashcan in the room could have used one in the bathroom as well
Excellent 10.0
Pros: Very clean rooms and exceptionally friendly staff. Feels like home.
Cons: It would have been nice if they had a gift shop.
Good 7.0
Pros: The man at the front desk was kind and helpful. We had an issue with getting the tv working, and he came to our room to fix it. However, the next morning, we could hear construction workers doing work on the building, so it was too noisy to sleep in.
Cons: The room next to me had a child that started jumping up and down at 7:30 am and never stopped.I called the front desk and mistakenly told him it was the room above me. Front desk came up to investigate and didn't know where it came from. Overall annoying.
Mediocre 3.0
Cons: It was in the middle of construction with no prior warning while booking the stay. No breakfast - when asked they said due to COVID. Again, no prior warning that there is no breakfast. Very disappointing - especially that was one of the reasons to book
Okay 5.0
Pros: The staff were very friendly and very helpful. They addressed any questions i had. They were very patient and helped out a lot.it was the best part of the stay. free breakfast was ok too.
Cons: for the price i paid, it did not meet my expectations. Building had holes in walls. i also saw some bugs. The carpet and furniture looked outdated but most importantly, THE ROOM HAD A SMOKEY SMELL AND IT WASN'T FRESH. the whole building had an old smell.
Mediocre 3.0
Pros: Clean, convenient, nice staff
Cons: No working hot water in my room in the morning. Unable to reach anyone at the front desk, I had to get dressed & walk down. Had to take a shower in a different room. So stressful, and the hotel didn't comp me anything in exchange.
Good 7.0
Cons: Noisy
Good 7.0
Pros: Cleanliness and staff were so great and helpful with all offered
Cons: Had maintenance o water system and water didn't clear and remained brown all day
Good 6.0
Pros: Good staff
Cons: The bathroom needed major renovation, but I was told this is already scheduled.
Good 7.0
Pros: Hotel employee at front desk was very helpful...so was cleaning lady.
Good 7.0
Pros: Breakfast and fitness room
Cons: Leaking sink
Mediocre 2.0
Pros: We had a problem with the television not working properly. My son was unable to connect a gaming system. We were moved from room to room for the first 2 days of our trip. Would not recommend this hotel very highly. Friendly staff.
Cons: See above.
Mediocre 2.0
Pros: Nothing
Cons: Did not get a reserved king bed, t v had no connection, waited for another room for a half hour, was originally placed in a room 10 feet from the elevator, poor water pressure in shower. Wont use again.
Okay 4.8
Cons: There was a stain on the comforter and a mound of pubic hair in the bathtub.
Holiday Inn Express Atlanta Ne - I-85 Clairmont - Atlanta
Rated no. 8
8.0
Excellent 8.0
Based on 402 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
10.0
Location
8.4
Overall
7.0
Overall 7.9 Good
Based on 966 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
10.0
Location
8.4
Overall
7.0
Cleanliness
8.0
Location
8.0
Overall
5.0
Staff
2.0
Value for money
4.0
Cleanliness
8.4
Comfort
8.4
Location
8.3
Services
8.2
Staff
8.3
Cleanliness
8.6
Comfort
8.8
Location
8.6
Overall
6.0
Services
8.5
Cleanliness
8.2
Comfort
8.3
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Location
8.4
Services
8.2
Staff
8.5
Cleanliness
8.3
Comfort
8.2
Location
8.4
Services
8.1
Staff
8.3

Excellent 10.0
Pros: It was clean and stocked I had one problem which it was fixed right away
Okay 5.0
Cons: Floors were dirty and stained. Shower was dirty and door didn’t keep closed. Window curtain had mucous stains all over and drink stains. Bed sheets had permanent urine stains. This room was apparently an upgrade. I’m done with Hilton.
Good 6.0
Cons: Our room had a type of bug/insect flying around and it was honestly 1-2inches big. The bedding of one of the beds had dirty spots and there were cookie crumbs all over the carpet near the beds.
Okay 5.0
Pros: The employees were really nice.
Cons: Throught the entire hotel it smelt like weed. The beds were hard
Excellent 9.0
Pros: I love everything. it’s pretty nice.
Cons: I was told several times that the incidental deposit was $20 per night. When we got there, it was $50 per night.
Good 7.0
Pros: very nice, great location
Cons: the bathroom appeared clean, but there was hair everywhere in the shower
Okay 5.6
The location was good. The hotel was nice on the eyes. When we got to our room it was visible clean. As we stayed in our room our allergies started to become active. I'm sure there was mold in our room. We ended up leaving sooner than we wanted because we couldn't rest comfortably. The only mold I could see was in the window seal. And the air filters needed to be changed. Our allergies are usually calmed with benedryl however when we took medicine it still didn't work. Something in that room had our allergies on 100. I liked the facility but the room was not good due to allergens unseen. Not sure I would recommend anyone to stay here.
Okay 5.0
Pros: Modern spacious room,comfy bed. Easy checkout. Free self parking. The staff are a pleasure; efficient and courteous.
Cons: Check in time is 4 and your booking info said 3. The breakfast was not free. The shower door would not stay closed. We had to put a wash cloth in the track to keep it closed. This did not seem like it is listed in the correct star category.
Mediocre 3.0
Pros: The location
Cons: I had to go and buy towels to take a shower with from Walmart to use and I paid 400 for a room that has no towels and the front desk staff was really rude and very short with me.
Okay 4.8
The manager at the reception was not nice.
Excellent 9.0
Pros: Bed was very comfortable. Staff was nice and accommodating.
Cons: The smell of marijuana being smoked was definitely a turn off. Carpet in the hall smelt like it needed to be cleaned.
Excellent 10.0
Pros: Free parking
Cons: N/a
Excellent 10.0
Pros: Nice clean comfortable room. Nice property! Professional and friendly front desk staff.
Okay 5.0
Pros: It was a clean hotel.
Cons: The a/c didn¿t work in our room. It was very hot. Check in was easy but we weren¿t offered the usual chocolate chip cookies. We booked multiple rooms and all the other rooms were in order, just not ours.
Mediocre 3.0
Pros: The location
Cons: The heat did not work in my room. There was a large stain on the carpet my the night stand. This is unacceptable for a hotel like this.
Excellent 8.0
Pros: Staff were excellent, Hotel lobby and other areas are very clean
Cons: looks old and outdated. Some handtowels were dirty. parking was cramped in the front of hotel and we found out the next day that they have plenty of parking in the back
Excellent 10.0
Pros: The ladies at the front desk were so nice, professional and friendly. The hotel is beautiful. The room was nice, comfortable, and clean.
Cons: I wish the room had a microwave.
Excellent 8.0
Pros: It was an average stay.
Cons: Needed better lighting. I had to turn on all the lights in room. The one by the door should be brighter.
Mediocre 3.0
Pros: Not much
Cons: No
Excellent 10.0
Pros: The Bar
Cons: No it was cool.
Poor 1.0
Pros: N/A
Cons: Housekeeping never serviced our room, we had to take used towels to the front desk just to get new towels. Linen for let out couch was dirty. Could not contact front desk or room service unless we went to lobby. Parking lot was like a party every night.
Excellent 10.0
Pros: The friendliness of the check-in clerk. He was extremely helpful!
Cons: There was one clerk in particular that wasn't so friendly.....
Mediocre 3.0
Pros: The view was beautiful
Cons: The staff at the front desk was rude
Excellent 10.0
Pros: The location of this hotel is great and the staff are always pleasant.
Cons: The only thing, which seemed to be a fluke because cleanliness is usually not an issue, the bathroom had a little bit of mildew and mold one the walls.
Excellent 10.0
Pros: THE POOL AND THE MIRROR IN THE LOBBY RESTROOMS
Cons: NO
Mediocre 3.0
Cons: I reserved a 2 room suite but was not given that room. The Manager told me the room was unavailable. I received a regular room. This extra room was for a wedding party to get ready and it was completely ruined. I will never stay her again.
Good 6.0
Pros: AC worked very well
Cons: At check-in i was given a double instead of king as i reserved. I had to go back to front desk to get the correct room reservation. The location was behind a gas station kinda hard to get in and out. Also the exterior was dated.
Good 7.0
Pros: The location.
Cons: The hotel is nice and stylish. Unfortunately our room was not clean. Stains on comforter. Stains on towels. Toilet seat was loose. I tightened it myself. Toilet bowl was stained. Air vents was very dusty. Wouldn't stay here again.
Okay 4.0
Pros: Updated and modern, comfortable bed
Cons: Too noisy, several rooms near us were constantly slamming doors at all hours of the night. Kids were running down the hall late into the night. We did not get a good night sleep due to all the commotion.
Good 7.0
Pros: The cookies are a great touch. My room was very clean. The staff that checked me in was very polite and friendly.
Cons: I requested a late checkout when I checked-in. Despite my do not disturb sign on the door and my request for a late check-out the cleaning staff disturbed me multiple times. That was very frustrating given that I really needed the extra rest.
Okay 4.0
Cons: Had to change rooms due to a broken thermostat that they were unable to fix Second room also had a bad thermostat and the room was cold all night. Finally worked the next day. Closet bathroom door never closed properly in room 125. Very unhappy overal
Good 6.0
Pros: The look
Cons: The food was not good for the price and the room, lobby and halls were hot.
Okay 4.0
Pros: Convenient location, helpful staff.
Cons: A fancy look, but they obviously do not keep up with regular maintenance. There were loose bathroom fixtures, a torn seat cushion, and the toilet seat would not stay up without me holding it during use. And breakfast much too expensive. Loud lobby crowd
Poor 1.0
Pros: Nothing... worst $--- spent for one night. I asked the staff for a few cups to make sure my kids can get a some OJ after going out for breakfast and the guy said he cant give me no more than 2 paper cups. Smh... we had our kids with us on this trip
Cons: The walls in our room were scratched up with black skid marks. The comforter on one of the beds had red spots that resembled blood. The doors at the back of the hotel leaving out where nasty. I pushed the door handles to get out my hands were skicky.
Good 7.0
Cons: Ceiling texture was falling off onto the bed.
Mediocre 2.0
Pros: The shower was nice, housekeeping comes daily, free parking, the bed was comfortable
Cons: They tried to charge me a smoking fee after I had already checked out I discovered this charge when I got home I was never made aware of this. It took two days but I did get my money back because no one was smoking in the room,
Okay 4.0
Pros: The room was clean
Cons: House keeping started knocking on the door 45 minutes before check out then went to eat breakfast and they were taking the food while we were trying to get something to eat
Poor 1.0
Pros: Nothing
Cons: Yes our room and we got stuck in elevator.
Mediocre 3.0
Pros: Nothing
Cons: Location The front desk lady was very rude Panel coming off the wall in the room.
Okay 4.0
Pros: Generally clean. Very comfortable room (beds, chairs).
Cons: No breakfast included with room and no advance notice. No microwave oven in room and none available in the lobby or breakfast area. Both lobby elevators were out of order so I had to use stairs to 4th floor. Toilet would not flush completely.
Good 7.0
Pros: I Liked that fact that there were lots of stores close by. The staff was very nice also.
Cons: There was not enough parking. No complementary breakfast. Rooms were too stuffy. Housekeeping did not come enough to clean the room. When returning to our room one evening there were stacks of towels and sheet, no explanation from management about it. Etc
Okay 5.0
Pros: I love the location
Cons: The lighting in the room is very bad...we could hardly see our makeup or anything. It snowed and the tv was out for hours.
Good 7.0
Pros: Bar and live music was great
Poor 1.0
Cons: The hotel was not clean and the phone in the room did not work. Also, the power went out on Sunday 11/5/16 at 11AM while i was taking a shower and we did not get a warning that it was going to be out. There was no sign in the lobby about it at all.
Mediocre 2.0
Pros: The location.
Cons: The bathroom sink kept backing up, the shower water temp kept changing, difficulty controlling the water temp in sink, iron leaking while in use and housekeeping knocking on doors at 8:30am and vacuuming in front of my room door.
Okay 5.0
Pros: decent price. close to my location. felt safe.
Cons: check in took too long. breakfast was over priced.
Good 7.0
Pros: The temperature in the room would not go below 77 until early morning. I could not get anyone to answer the guest line for 3 different calls.
Good 6.0
Pros: available late chenk-in
Cons: More like 2 star hotel
Okay 4.0
Pros: They are pet friendly
Cons: I did not like the fact that they knew they had recent break-ins around the area and did not do anything to help anyone whose car got broken into that weekend I will never return to this hotel again
Mediocre 3.0
Pros: Good location , most of the staff did a good job.
Cons: The third day when I came back in the evening (I had been out since early)the door had not been pulled in shut and the door just pushed open. I complained about that to management.One of the employees said the hotel was sold and will close in November.
Good 7.0
Cons: The hotel been rated as 3 star should have at least microwave in the rooms. Its not always feasible to use the microwave from the gift shop each and everytime...
Mediocre 3.0
Pros: The front desk staff was quite nice each time I spoke with them. The hotel lobby area was well kept.
Cons: I supposedly had a refurbished room. The drywall anchors holding the towel bar were nearly pulled out of the wall. The toilet paper holder was wobbly and looked like it was about to fall down from the vanity. The tub didn't drain well. Noisy A/C fan.
Poor 1.0
Pros: Nothing
Cons: We were given keys to 2 rooms that's already had guest in them. Walking in on a family getting dressed with my kids looking on was not the best experience.
Poor 1.0
Pros: Nothing! Not sure how this hotel is a 3 star. My room was terrible! The carpet in the room and public areas was outdated and had an odor. The tub had a rust ring on the drain and their was a hole in the drywall behind the thermostat (room #111).
Cons: After checking in I went to my room to find a person that had checked in three hours earlier. This hotel needs major renovations!
DoubleTree by Hilton Atlanta Perimeter Dunwoody - Atlanta
Rated no. 9
7.9
Good 7.9
Based on 966 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.7
Facilities
2.0
Location
8.2
Overall
6.6
Overall 7.2 Good
Based on 376 reviews
Cleanliness
7.7
Comfort
7.7
Facilities
2.0
Location
8.2
Overall
6.6
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.5
Comfort
6.9
Location
7.3
Services
6.5
Staff
7.7
Cleanliness
7.8
Comfort
7.8
Location
8.2
Overall
10.0
Services
7.9
Cleanliness
7.1
Comfort
6.9
Location
7.9
Services
6.7
Staff
7.9
Cleanliness
8.1
Comfort
8.0
Location
8.5
Overall
7.0
Services
7.8
Cleanliness
7.5
Comfort
7.5
Location
7.8
Services
7.5
Staff
8.5

Poor 1.0
Cons: ROACHES, KITCHEN FRIDGE LEAKED WATER, IT SMELLED. WE LITERALLY PACKED OUR THINGS UP WITHIN 1 HOUR OF BEING THERE AND WENT TO ANOTHER HOTEL.
Excellent 10.0
Pros: The cleaniness of the room
Cons: No my stay was excellent
Poor 1.0
Pros: Nothing.
Cons: When I first arrived the room I was given had big apparent burns and stains in the carpet, I told the front desk lady immediately and she said nothing could be done To compensate the price since they where booked. THE WORST part of my stay was being lied to that the hotel doors locked at 11pm at night in which you would need your room key to enter when in fact you could just walk in and the desk is closed after 11 so no one is in the lobby and the premises has no security. We had a man walk up on us on the 3rd floor as we where looking for the key to our room , he stood there as we searched for it starring at us. We had to threaten and continue going off on him for him to get the clue to leave. It was such a scary encounter because it was 5am and we had just gotten in from a late night out. The hotel only has one camera in the lobby , none in the hallways , stairs elevator or anywhere else. You can see it on the monitor in the check in office. We did not feel safe here after this encounter , the guy didn’t even look like he stayed there. We took the elevator instead of the stairs like we had previously because we where tired which probably saved our lives because we didn’t hear him come from a room or did we see him when we looked down the halls as we walked to our room which made us feel like he had to be hiding waiting to take advantage of someone. Good thing I came back with someone when initially I checked in by myself. The guy coulda scoped me out when I left and plotted on waiting for my return. We told the front desk lady any all she said was “ sounds like it was one of our construction workers they’re always around here drunk” no sympathy or compensation yet again, if we didn’t need to stay here because everything was booked for this weekend for pride we would have left expeditiously. Also she lied and said they have security which we never saw all 3 days we stayed there and the doors continued to never lock even after telling her our story.
Excellent 9.2
I definitely recommend Extended Stay America Suites on Clairmont in Atlanta, GA. Nothing is perfect however the professionalism of management (Mr. Tall) & staff is evident in reassuring the guest's stay is comfortable & accommodations are met. Thank you for the hospitality!!! See you next time around.
Excellent 9.2
Great room. Always clean. Good business..
Excellent 10.0
Friendly staff ! Amazing customer service ! Nice rooms !
Poor 1.0
Pros: No good
Cons: No good
Excellent 10.0
Pros: At extend stay
Cons: Walk too far to the room
Poor 1.0
Pros: Most horrible experience at a hotel period! This is a huge stay away from place,men dressed as women all over,n men in and out the hall,them chasing vehicles in parkin lot, TRUCK WAS STOLEN OUT PARKIN LOT,NO HELP FROM STAFF.NO CALL FROM PROPERTY INSURANCE
Cons: Nothing worked in my room stove, vent n light 1ST WEEK BUT HAD TO PAY horrible overpriced whorehouse and a joke no contact info given for property owner for theft ..cameras dont work so didn't see my truck being stolen! POLICE THERE ALOT FOR INCIDENTS.
Mediocre 3.0
Pros: Location
Cons: Top floor hallway overwhelmed with smells of dog excrement.Notified manager, multiple times with no resultant changes in odor
Excellent 9.0
Pros: It's up the street from my job ...and keeps my boys close by...since he has breathing problems
Cons: Not really ...usual happenings of hotels...
Poor 1.0
Pros: The location
Cons: The phone, tv, and toilet didn't work
Mediocre 2.8
Staff are rarely at the front desk, and rude to guests when they are
Poor 1.0
Pros: Front desk
Cons: Everything. Dusty, outdated for the price
Mediocre 3.0
Pros: There isn't really much to say about what I liked best about ESA The best thing about the hotel was the extreme comfortability of the well made /surprisingly clean bed & sheets .
Cons: There are many things I dislike about this Hotel . Here's 4 things I DIDN'T like. Front fest staff extremely rude way to much attitude No water for 2-3 hours upon arrival Could use restroom,water ran dark brown for awhile, was a major inconvenienceform
Excellent 10.0
Pros: The room was very nice.
Cons: There were no cups in the room
Good 6.0
Pros: I had a smoking room!
Cons: Lukewarm water on the third floor instead of Hot.
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
Pros: Front desk staff
Good 6.0
Pros: The lady at the front desk when I checked in and the guy when I checked out we're very nice
Cons: No conditioner in the bathroom didn't look like Housekeeping did a very good job but it was all right and it would have been nice if it cost a little bit less
Excellent 9.0
Pros: location.
Cons: The satellite has been down or not working for over a week now. We do not get channels in our room - maybe 5 channels and that is all. It would be nice to be able to relax in the evenings with a show to watch instead of a broken satellite feed.
Excellent 9.0
Pros: The rooms were clean, quiet and chexk in qas a beeeze
Cons: Nope
Excellent 8.0
Pros: The staff was great and location
Cons: Vending machine was priced high.
Excellent 9.0
Pros: Conscience, price and staff
Okay 5.0
Pros: The bed was comfortable.
Cons: The TV only had 4 channels,the toilet didn't flush, and the toilet leaked all over the floor.
Good 6.0
Pros: location
Cons: the hotel smells like smoking room!
Mediocre 3.0
Pros: Close proximity to where I needed.
Cons: Not clean, smelled bad, didnt offer do not disturb sign because didnt clean the rooms during your stay
Good 7.0
Pros: Good location
Cons: The bed sheets and towels were a little stained. Also the night manager was not fully aware of my booking arrangements and had told me on my way driving into Atlanta from NC that if I didn’t make it to the hotel by 1am I would lose my room.
Mediocre 3.0
Pros: The staff was generally very friendly.
Cons: My room had bedbugs, and they wouldn''t refund my money.
Okay 5.0
Pros: Location to Atlanta..14 minutes.
Cons: Rooms not clean. The breakfast is a joke. In Lobby hallway.....not even juice. Totally lacking. Should not advertise breakfast. A nutrition bar and muffin in a plastic wrapper.
Poor 1.0
Pros: Poor hotel
Okay 5.0
Pros: Convenient to the event we were attending.
Cons: Some of the other guests and the neighborhood was a bit questionable.
Poor 1.0
Pros: The only positive about this hotel stay was that the staff was friendly. That's about it.
Cons: The room was nasty. There were brown/burn marks on the toilet and counter. The inside drains of the sinks had rust stains. The white blanket over the bed had stains on it. The Worst part is there were bed bugs!! My entire body was covered with bites.
Okay 5.0
Cons: Cheap
Mediocre 3.0
Pros: Location
Cons: Room was dirty. All the faucets leaked & they have bed bugs.
Mediocre 3.0
Pros: Location
Cons: Smelled, toilet didnt work properly room felt dirty and unsanitary
Poor 1.0
Cons: They overbooked the hotel and we were unable to get a room despite having a reservation. And they were unable to find other accommodations at a sister hotel. It was the middle of the night and I had my two month old with me.
Poor 1.0
Pros: Location only
Cons: AC kept turning off and never cooled the room. Towels were stained. Not really convinced the room had been cleaned. Door jam was bent so far 1) you could see straight into the kitchen and 2) you could jimmy the door open with any old card!
Okay 5.0
Pros: Staff was excellent,
Cons: Hallway lighting must get better, hotel is in need of a makeover, beds very well used, did not feel clean in room or hallway.
Good 6.0
Pros: Cost and location
Cons: All ok
Poor 1.0
Cons: We were told there would accommodations for two adults. There was one bed. No other beds, no other rooms available, no roll away beds, not even a couch in the room. The front desk staff we were trying to work with were curt, and gave no options.
Mediocre 3.0
Pros: Staff and location
Cons: Cleanliness and smelled bad
Okay 5.0
Pros: The staff that checked me in was really helpful. Although the hotel had been over booked, she was able to accommodate me.
Cons: The towels had been used or never washed. There was trash under the cover
Good 7.0
Pros: Nice area, very clean rooms.
Cons: There was no hairdryer in the room, and the front desk said that they were out. He later found one from a maid's cart about 15 minutes later. Breakfast was a grab and go as advertised, but was still disappointing in selections.
Good 7.0
Pros: Friendly staff.
Cons: Room looked old and dingy.
Okay 4.0
Pros: Location
Cons: Free breakfast was only oatmeal and grits packets. Nothing else. Not even water.
Okay 5.0
Cons: Bed sheets wasn't clean and went to desk took news but still stains on sheets and pillow covers
Mediocre 3.0
Pros: quiet.
Cons: Things were broken in the room and dirty. Furniture is old and chipped. Carpet and bedding should be replaced. Very inconvenient that I had to go to the front desk for a hair dryer and dishes/cutlery for the room. Guess they don't trust their guests.
Mediocre 2.0
Pros: It has a kitchen
Cons: Loud, smells, no pots pans dishes or utensils, and there were both ants and roaches!
Poor 1.0
Pros: Na
Cons: Loadness
Good 7.0
Pros: LOCATION
Cons: THERE WAS AN ODOR IN THE HALLWAY
Okay 4.0
Pros: It was close to where i needed to work for two days
Cons: Absolutely dirty. Hair still in shower, dresser drawers and sheets. Stains on sheets, dead bugs in one of dresser drawers. Filthy room thats been skimmed over by a lazy maid to look like it was cleaned. For what i paid for 2 days - unacceptable
Mediocre 3.0
Pros: Near my event
Cons: Not an Extend Stay. No utensils,plates,cooking implements,etc. Unkempt.
Good 6.0
Pros: Staff
Cons: Not sure if sheets were cleaned, woke up in the morning w a cold sore. I had to ask for a blow dryer, i thought it should have been in the room. I had to ask for everything. Something made me sick...
Okay 5.0
Cons: Got a single bed when I booked for a double
Good 7.0
Pros: Location
Cons: Walking outside to the room
Mediocre 2.0
Pros: Terrible
Extended Stay America Suites - Atlanta - Clairmont - Atlanta
Rated no. 10
7.2
Good 7.2
Based on 376 reviews
Details
Reviews

Cleanliness
7.0
Comfort
7.3
Facilities
8.0
Location
8.0
Overall
8.0
Overall 7.0 Good
Based on 235 reviews
Cleanliness
7.0
Comfort
7.3
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.3
Comfort
6.6
Location
7.9
Services
5.9
Staff
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.1
Comfort
7.4
Location
8.1
Overall
9.0
Services
7.1
Cleanliness
6.3
Comfort
7.0
Location
7.8
Services
6.6
Staff
6.9
Cleanliness
7.7
Comfort
7.7
Location
8.2
Overall
7.5
Services
7.1
Cleanliness
6.6
Comfort
7.2
Location
7.4
Services
6.4
Staff
7.7

Excellent 10.0
Pros: Rooms are very spacious and neat and the front desk staff was very kind and accommodating.
Cons: Not much I didnt like. Very nice establishment
Good 7.0
Cons: Extremely uncomfortable bed.
Mediocre 2.0
Pros: When I showed the desk clerk pictures of the room he was helpful in getting us another room and said he would deduct some of the price.
Cons: Our first room had a hole and stain on the couch, the legs of the desk had been chewed up, the bath tub was peeling, the laminate on the vanity was peeling off and had mold, and the kitchen drawer was coming apart. Our second room was a little better but there was no chair at the desk, 2 lamps had no light bulbs, stains on the couch and carpet,, and there was no coffee maker. The room next to us had a barking dog and the occupant kept yelling at it. All the furniture was old and worn out, the towels were thin.. The entire hotel looked dingy and dirty. One of the staff said they hadn't had maintenance in a year. When we arrived and saw the condition we cancelled the third night. The only reason we stayed was the location was right by the relative we were visiting.
Mediocre 3.0
Pros: The room was spacious and we liked the kitchenet.
Cons: The room was not clean. The room was very noisy for the hotel being located next to the "Metro". The A/C did not work to cool off; it was only warming up, for which we had to turn it off for the night. The "breakfast" is a joke to call it so.
Good 6.0
Pros: Rate
Cons: Key Card kept having to be recharged.
Mediocre 2.0
Pros: unbelievable
Cons: No employee to answer door late night or morning etc...
Excellent 8.0
Pros: Staff was very helpful and the location was great!. Close to everything in Atlanta and the mall.
Cons: Price is kind of high
Excellent 9.0
Pros: THE LOCATION WAS ON POINT! NEAR METROTRAIN FOR EASY ACCESS TO THE NEARBY CITIES AND ATTRACTIONS. EATERIES AND SHOPPING IN WALKING DISTANCE. I WILL BE BACK!
Cons: THE GRAB AND GO BREAKFAST COULD USE AN UPDATE. THE MUFFINS WERE STALE AND COFFEE WAS OUT BY 8AM. MAYBE OFFER FRESH FRUIT AND DANISHES, JUST TO SWITCH IT UP.
Poor 1.0
Pros: Nothing
Cons: I came home with over 200 bed bug bites
Good 6.8
There's a clicking sound coming from the refrigerator that's annoying, keeps waking me up, sounds like someone knocking at the door, There was also a shooting at the hotel that felt unsafe.
Excellent 9.2
Me and my husband came to fix some paperwork that needs to be done and we never expected to find such a good place to rest and sleep love it
Poor 1.0
Pros: Roaches, toilet and bath stopped up the whole trip it wasn¿t from us..
Cons: Ended my stay early and didn¿t even get my full refund because they charged me for the whole stay..
Okay 4.0
Pros: Location and convenience
Cons: Requested kitchen utensils, but staff told me I had to wait until the next morning. Rooms were cleaned only on certain days. Room was not cleaned during our stay. Sofa bed mattress had crumbs on it. Stairwell was not clean.
Good 7.0
Cons: I accidentally dropped my key card down drain in parking lot and they could give me another one
Excellent 10.0
Pros: The staff was awesome. During my check in, one of the Male staff (wish I knew his name) went above and beyond my check in. Awesome customer service The room was clean with no odor and quiet. The bed, OMG so.comfortable. The.location allow you to.enjoy t
Poor 1.0
Pros: Location
Cons: As Soon As I Pulled My Covers Back, My Sheets & Quilt Were Fulla Blood They Wanted Me To Change My Own Sheets.. I Will Not Be Staying Eva Again
Excellent 10.0
Pros: Very understanding and friendly. Helpful staff.
Excellent 10.0
Pros: The fact that each staff member has positive attitudes, kind words, very attentive if I need anything always a helping hand & great vibes all the way.
Cons: Great Experience 100%
Excellent 10.0
Pros: Clean environment, positive attitudes from staff . Well behaved guest
Excellent 8.0
Daily cleaning of the room is required
Excellent 9.0
Pros: everythjijng was adequate as ususal
Cons: police presence
Mediocre 3.0
Pros: Room was clean and A/C worked. In addition, the room was quiet and I did not hear the train or roadway traffic.
Cons: The hotel has no lobby or room to have breakfast. The so called free breakfast was a joke. The only thing to eat were granola bars and oatmeal packets. There was no milk for the oatmeal. It was the skimpiest free breakfast I have seen. Coffee was good.
Okay 4.0
Pros: The location was great.
Cons: Two things really stood out. One was that the television was not clear; there were lines across the screen on every channel and it was very dim. The second thing was the air conditioner. Every time it came on it sounded like a freight train coming in.
Excellent 8.0
Pros: It was in a great area and was reasonably priced!
Cons: The room had an odor. The bathroom fan didnt work. There was a drawer and shelf broken in the bathroom (I did not care about the drawer or shelf). The linens were not the cleanest.
Excellent 10.0
Pros: Its clean and the staff is amazing
Cons: No
Excellent 10.0
Pros: It's clean and has an amazing staff. Walking distance from whatever u meed
Cons: No. I love it
Excellent 10.0
Pros: The quietness of my room and the convenience to everything around me.
Cons: No
Good 7.0
Pros: Managers and staff were superb.
Cons: Not enough cable channels
Poor 1.0
Pros: The location
Cons: The bed, the bathroom, and the lobby. I’ve stayed at the location on Clairmont Rd in Atlanta, and its way better than this location.
Okay 5.0
Pros: The hotel was reasonably priced for that particular holiday.
Cons: The room was clean up until I turned on the bathroom lights roaches were hanging out around the toilet bowl.
Mediocre 2.0
Pros: The person who checked me in called to ask if I needed anything immediately after I got upstairs. The location seemed safe.
Cons: At the edge of the area I selected. 'Free breakfast' = coffee, packets of instant oatmeal, Chewy bars, inedible packaged muffins, a few oranges & apples Bathtub had mold! Bed was uncomfortable, with a dip in the middle. Staff were unavailable.
Mediocre 3.0
Pros: Cheap, location.
Cons: Noisy, dirty, hair everywhere with really bad smell. I asked to change my room and they change it for me but still dirty and smelly. Very limited breakfast choices. Better to pay more to get another CLEAN place. NEVER again.
Good 7.0
Pros: We like the kitchen area in the room. we hate to eat out.
Cons: The kitchen is not ready to go, you have to ask for the wares/supplies
Extended Stay America Suites - Atlanta - Buckhead - Atlanta
Rated no. 11
7.0
Good 7.0
Based on 235 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.3
Facilities
5.7
Location
7.2
Overall
6.8
Overall 6.9 Good
Based on 583 reviews
Cleanliness
7.1
Comfort
7.3
Facilities
5.7
Location
7.2
Overall
6.8
Cleanliness
4.6
Comfort
5.3
Facilities
4.6
Location
8.0
Overall
5.0
Cleanliness
7.1
Comfort
7.2
Location
7.3
Services
6.7
Staff
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
7.5
Facilities
6.5
Location
7.6
Overall
7.2
Cleanliness
7.1
Comfort
7.4
Location
7.3
Overall
10.0
Services
6.8
Cleanliness
6.8
Comfort
7.0
Location
6.7
Services
6.7
Staff
7.4
Cleanliness
7.3
Comfort
7.3
Facilities
2.0
Location
7.4
Overall
2.0
Cleanliness
7.2
Comfort
7.0
Location
7.2
Services
6.6
Staff
7.7

Excellent 8.0
Pros: everything
Poor 1.0
Pros: nothing
Cons: there was a roach crawling on the bed when we woke up
Good 7.0
Pros: The front desk staff was really nice
Cons: That I could my neighbors every move and conversation
Poor 1.0
Pros: Nothing.
Cons: There was sewage in my room.
Excellent 9.6
I love the environment, quietness, and friendliness of the staff. The room is good size, clean, and the bed is big and comfortable.
Okay 5.0
Pros: Safe parking and mins away from interstate
Cons: Bed could¿ve been better and everything seem outdated
Okay 5.0
Pros: Location
Cons: It reminds you of a whole in the wall hotel. Appearance is horrible. Construction makes it look even worst. The pool is HORRIBLE. EVERYTHING is old and outdated.
Mediocre 3.0
Pros: The layout of the room is good.
Cons: The bed duvee was torn. The room was smelling rotten smoke They wrote breakfast included in website but to our disappointment we dressed and got down and heard that there is no breakfast. That was so annoying ¿¿. We packed our things and left.
Excellent 8.0
Pros: Clean room
Cons: Area hotel located in.
Excellent 10.0
Pros: Smoking rooms available
Excellent 8.0
Pros: Convenient
Cons: No
Excellent 8.0
Pros: I like how I could lock my room. The Breakfast was good. I liked they had cameras. The hotel and staff was awesome.
Cons: I got woke up at 3:30 am from someone drunk trying to get into my room. They could not remember their room.
Excellent 10.0
Pros: Front desk staff. Breakfast.
Cons: No.
Poor 1.0
Pros: Nothings
Cons: This was the WORST hotel I have EVER stayed in! There were bed bugs in the bed & when I told the manager he refused to refund my money! Worst experience EVER!
Excellent 8.0
Pros: The staff was very helpful and the room was in excellent shape. I would have given this hotel Five Stars based on the price. I mean it's not the Hyatt downtown but the price is very reasonable for the quality and service.
Cons: They had a wedding event there which was pretty loud but they shut everything down at 10 which was great and overall that didn't make the experience bad at all.
Okay 4.0
Pros: Breakfast was above average and bed was comfy.
Cons: Our TV remote was missing batteries, and the man who came to fix it barely spoke to us and attempted to just trade our remote with a different one. The pillows are also very small for a king bed. Also, our first night there someone tried to open our door in the middle of the night, it was very unnerving. Check out times were inconsistent every time information was given.
Excellent 8.0
Pros: Very peaceful & quiet. The hotel was close to full yet I was't disturbed by any noise at all. Breakfast was quite good (hot scrambled eggs & sausage, bagels & pastories, waffles, cereal, etc). ***9am seems kind of early for it to end breakfast
Cons: Rooms are 2 star calibre but helpfulness of the staff makes you feel like royalty.
Mediocre 3.1
Pros: Nothing
Cons: There are many complains: TV was not working Phone was not working No internet connection There was additional door which was not locked properly In No Smoking room there was smell Room does not look clean I NEED MY MONEY BACK.
Mediocre 2.5
Pros: It was a place to get off my motorcycle and take a shower...
Cons: Where do I start? - there was an event going on in the courtyard on the backside of the hotel, and staff failed to even warn me. - I was given a room right next to said event - event was allowed to play very loud music until 0200-0230AM - when I complained to the front desk they said "we don't tell people about the event. You can see the chairs and tables." Except you can't until you're on the backside of the hotel, at which point I was already checked in. - When asked why the event was allowed to disturb other guests until 230AM, Sanjiv Patel merely shrugged - dingy/dirty - sink and/or toilet had leaked everywhere - nonsmoking but smelled of smoke - cigarette burns in the comforter - Pool was not maintained. I had booked a place with a pool to relax after 8.5 hours on my motorcycle, but it was so dingy and had green algae or something growing in the pool, so I decided not to chance it.
Excellent 10.0
Pros: Hotel is dated but redone and very nice. Staff is excellent.
Excellent 10.0
Pros: Bed was comfortable and things to do close by.
Cons: Breakfast was cold when we arrived.
Excellent 10.0
Pros: yes
Cons: no
Excellent 10.0
Pros: The bed was so comfortable, the room was spacious and clean, and the vibe was safe.
Poor 1.0
Pros: .
Cons: It had roaches in the bathroom and hair on the pillow cases.
Okay 4.8
Pros: The room was clean enough and the bed was comfortable. The staff was efficient and courteous at the front desk. Parking very easy. Room was well equipped to have a small fridge and microwave.
Cons: The eggs and sausage at breakfast were truly inedible. I have never tasted anything approximating eggs and sausage like it. I would have much preferred nothing at all. Normally if there was one thing that was "meh" I wouldn't mention it, but there were several little things so I feel compelled: The ice machine near us was non-functional, there were light bulbs out in the room, the outlets (only one available in an awkward place) were so worn out our cell phone charger wouldn't stay in the wall. The grounding (third wire) on the microwave was defeated and plugged into a 2-prong extension cord that didn't appear to be anywhere near rated for a microwave (discovered on my outlet odyssey). The TV was an old tube, fuzzy, well worn, and the remote buttons barely worked - had to press real hard. Didn't complain as with this many shortcomings I couldn't be troubled.
Good 6.3
Pros: Staff was very friendly
Cons: Pool was filthy ..
Quality Inn Atlanta Northeast I-85 - Atlanta
Rated no. 12
6.9
Good 6.9
Based on 583 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.2
Facilities
2.0
Location
8.0
Overall
4.0
Overall 6.6 Good
Based on 111 reviews
Cleanliness
7.5
Comfort
7.2
Facilities
2.0
Location
8.0
Overall
4.0
Cleanliness
7.3
Comfort
6.8
Location
8.0
Services
6.7
Staff
7.1
Cleanliness
7.7
Comfort
7.5
Location
8.2
Services
7.7
Staff
8.1
Cleanliness
7.0
Comfort
6.8
Location
7.0
Services
6.6
Staff
7.1
Cleanliness
7.7
Comfort
7.2
Facilities
2.0
Location
8.2
Overall
4.0
Cleanliness
7.7
Comfort
7.1
Location
8.0
Services
7.3
Staff
7.4

Good 7.0
Pros: Good location and good price. Room was clean.
Cons: Staff was always out, so had to wait for checking in and requesting towels, etc.
Poor 1.0
Pros: I was unsatisfied with this hotel . The staff never answers the phone, it was a complete distasteful weekend. From speaking over with the staff about my reservations but getting misunderstanding we never seem to resolve of what actually happened.
Cons: The customer service from receptionist the attitude I was getting . No manger on duty and charging my card without permission . Phones going straight to voicemail after I got disconnected from the rep really had me frustrated.
Mediocre 3.0
Pros: TV in the room
Cons: Location was dangerous. I was approached by people asking for money in the parking lot and the place smells like weed. Also, the office staff was rude and yelled at me for asking to pay over the phone, I had to be there personally for every payment 🙄...
Poor 1.0
Pros: Nothing!
Cons: Everything. We drove 13 hours there, then had to wait 30 minutes just to be checked in. The staff then told me they didn’t have the room I booked for which was a double bed. They then found one , but proceeded to tell me it was occupied. Then she said she found another and that housekeeping ( 2 people) would be done cleaning it in 5 minutes. 20 minutes go pass and they aren’t done. I left to go get food and it still wasn’t done. My food got cold and then 5 minutes the come to get me and tell me that they are finishing the floors so it would be another 5 minutes. WORST EXPERIENCE EVER!!! I will never stay here again and I would never recommend!
Good 6.0
Cons: they charged me $500 twice. and still. not corrected.
Mediocre 3.6
Not clean. Bed bug u will have to throw everything away. A loss.
Woodspring Suites Atlanta Chamblee - Atlanta
Rated no. 13
6.6
Good 6.6
Based on 111 reviews
Details
Reviews

Cleanliness
6.2
Comfort
6.2
Food
0.0
Location
7.4
Overall
5.5
Overall 6.2 Good
Based on 41 reviews
Cleanliness
6.2
Comfort
6.2
Food
0.0
Location
7.4
Overall
5.5
Cleanliness
2.0
Comfort
0.0
Food
0.0
Location
4.0
Overall
2.0
Cleanliness
4.2
Comfort
5.8
Location
7.5
Services
4.6
Staff
6.3
Cleanliness
7.3
Comfort
7.7
Location
8.3
Services
6.8
Staff
8.0
Cleanliness
5.0
Comfort
6.3
Location
6.3
Services
6.3
Staff
6.3
Cleanliness
6.4
Comfort
5.2
Food
0.0
Location
6.9
Overall
9.0
Cleanliness
5.8
Comfort
5.8
Location
6.5
Services
5.8
Staff
6.5

Good 6.0
Pros: Great location from Downtown and free parking. The staff was friendly and honest. I was so tired I gave more money which he gave back. The bed was comfortable but not with any bedding
Cons: There were some roaches and the vinyl floors were slippery. The outlet near bed closest to the door only worked if you kept the light /switch on.
Mediocre 2.4
No-smoking room has the stench of cigarette smoke. Wrong toilet seat doesn't fit. Shower enclosure broken where the grab bar was supposed to be. No elevators. Double charged my credit card.
Excellent 9.2
Everything is close, Uber Eats is a godsend, Staff is responsive and courteous
Motel 6 Atlanta Ga - Atlanta
Rated no. 14
6.2
Good 6.2
Based on 41 reviews
Details
Reviews

Cleanliness
4.6
Comfort
5.2
Facilities
2.0
Location
6.2
Overall
2.0
Overall 4.9 Okay
Based on 42 reviews
Cleanliness
4.6
Comfort
5.2
Facilities
2.0
Location
6.2
Overall
2.0
Cleanliness
4.8
Comfort
4.8
Location
6.0
Services
3.8
Staff
4.5
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
5.0
Comfort
5.4
Location
5.4
Services
5.4
Staff
4.3
Cleanliness
4.7
Comfort
5.3
Location
6.9
Services
5.6
Staff
5.6
Cleanliness
4.6
Comfort
5.8
Location
6.5
Services
5.4
Staff
6.0
Cleanliness
4.1
Comfort
5.0
Location
5.7
Services
5.0
Staff
5.4

Excellent 10.0
Pros: The view
Cons: There isn't anything that I don't like
Okay 4.0
Pros: I appreciated that the staff wore facemasks and adhered to social distancing during the pandemic. It was in a location that was convenient for a trip we needed to take to the Chamblee area.
Cons: Unfortunately, the bathroom was not very clean. The toilet did not flush properly and small bugs were visible on the floor at night. The rest of the room seemed fine, but the bathroom needed some work.
Poor 1.0
Pros: Never in my life did they give us the offer that they told me in the application I told the person who attended us to look for the confirmation number and he did the one that he could not, it was 12 midnight and I needed a place to sleep I had to pay 155 per room that is not fair and you are not trustworthy people
Cons: I said it in a single text
Mediocre 3.0
Cons: Woke at 2am with a large roach running across my head. Spotted 3 more. Couldn't sleep after that.
Good 6.0
Pros: Breakfast was not served because of covid but price wasn’t adjusted
Cons: Clerk was unable to process my card
Poor 1.0
Cons: The bed, no sleep, very very uncomfortable.
Poor 1.0
Pros: This was the worst stay of my life, the smell of marijuana was invading the parking lot, the linen smelled like tobacco, hardwood tiles were coming off, the bed was squeaking all night long, the loud people loitering in the hallway and the bathroom was horrible, room #162, first time with super 8 and the last one for sure.
Cons: update the hole place and perhaps have someone making sure guests have some rest which is the reason why I needed a hotel, it would have been better to sleep in the car.
Poor 1.0
Pros: Hotel was absolutely terrible! We Didn’t even stay! When we walked in the Employee was so unbelievably rude! The room was cold in tank, the bedspread was dirty, there was hair in the sink, in the bathtub was dirty! I would not recommend this hotel
Cons: Hotel was absolutely terrible! We Didn’t even stay! When we walked in the Employee was so unbelievably rude! The room was cold in tank, the bedspread was dirty, there was hair in the sink, in the bathtub was dirty! I would not recommend this hotel
Mediocre 2.0
Pros: The restaurants near this hotel are amazing.
Cons: Bathroom was very small. The non-slip mat slipped out from under my fiance. They advertised cable TV but no guide or anything. The AC and heat didn't work very well. Most of the lights worked but didn't stay up right. The staff would knock and then enter if you didn't get to the door instantly. The staff keys unlocked the deadbolt. And they double charged me for the room and I still haven't gotten a refund. And it costed more than booking.com said it would.
Good 6.0
Pros: Bed was soft
Cons: Outside lighting was not working properly
Mediocre 2.0
Cons: The hotel over charged me the initial amount by 20.00 then proceeded to charge me the full wrong amount 3 times and tried blaming it on booking.com. They have refused to refund my money and ruined my mini vacation for my birthday. The hotel manager and front desk staff were very rude and refused to let me speak to the hotel manager. The shower drain was clogged, the walls had black mold on them and because of the over charging i was unable to stay at another hotel.
Super 8 by Wyndham Atlanta Northeast GA - Atlanta
Rated no. 15
4.9
Okay 4.9
Based on 42 reviews
Details
Reviews

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