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Hotels near Hartsfield-Jackson Atlanta Airport

Hotels near Hartsfield-Jackson Atlanta Airport

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Hartsfield-Jackson (ATL) - Atlanta, GA, United States
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Best hotels near Hartsfield-Jackson Atlanta Airport

Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
10.0
Overall 9.0 Excellent
Based on 256 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.5
Comfort
9.5
Location
9.6
Services
9.1
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.2
Location
9.3
Services
9.3
Staff
9.2
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.2
Staff
8.8
Cleanliness
9.7
Comfort
9.8
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.5
Services
9.3
Staff
9.1

Good 7.0
Pros: Liked the modern design of the hotel and the room
Cons: Didn’t care for the couch in front of the bed. It had stains and what looked to be like burn holes in it. Made me uncomfortable right away.
Good 7.0
Pros: beautiful! exceptional staff
Cons: the beds were small , mattress to soft and pillows need to be updated
Excellent 9.0
Pros: The convenience and cleanliness
Cons: The beds were entirely too small
Excellent 10.0
Pros: The staff was very quick to provide services. The hotel was very clean and well decorated. I will stay here again.
Excellent 10.0
Pros: Property is right by the AirPort. The airport sky train is abut 200 feet away and runs 24hrs a day.
Excellent 10.0
Pros: I loved the housepetality, the people was so nice and friendly some was familiar with the events of the weekend and other places to go.The Marta bus line was quick was of getting around . Over all I really enjoyed the hotel stay the bathroom was amazing!
Cons: Nope ! I Loved Everything .
Excellent 10.0
Pros: The room was nice and clean. We were not expecting to be in overnight in Atlanta, but we¿re happy it was here! The bed was nice and comfy, the bathroom was GORGEOUS and everything was sanitized. Even included a small pack of sanitizing wipes.
Cons: There was only one wash cloth, an extra would have been nice.
Excellent 10.0
Pros: I liked the location, the rooms, and the staff
Excellent 9.0
Pros: Front desk staff and another African American, short hair cut, lady upfront were very delightful, professional, and helpful.
Cons: The parking is a bit high for the garage to be behind and not even attached. Its a inconvenience the way its set up
Excellent 10.0
Pros: The proximity to the airport but it was also very beautifully decorated and extremely clean
Cons: The food options at the bar were a little disappointing but still I was very happy with my stay
Excellent 8.0
Pros: bed was comfortable.
Cons: when booked.. i should have looked closer. 30 dollars to park! and parking was in a garage 400 plus yards away and it was cold! bad knees. no water in room. no amenities. internet - not free. not enough space to cont..
Excellent 9.0
Pros: Floors were quite
Cons: Parking
Excellent 10.0
Pros: Really cute hotel very clean
Mediocre 3.0
Cons: Late check-in. One staff member at the check-in. He could log in to check us in. It took 30+ minutes! Hotel was 4 star rating, but I wouldn’t rate the hotel 4-star. I was very disappointed with my 4 Star Renaissance by Marriott experi
Poor 1.0
Pros: Nothing
Cons: They was very rude. System went down and couldn’t check in until 11pm at night and still charge 30 a night parking so accommodations at all. 1 towel in the room with double beds. Try to tell me they couldn’t find my name in t
Good 6.0
Pros: Close to the airport
Cons: Check in was slow. Only one person with 8 to 10 checking in. Slow
Excellent 10.0
Pros: The friendliness of the staff . Along with how accessible everything was .
Cons: The parking fee which was 30$
Excellent 10.0
Pros: Nices, most convenient hotel in and out of Atlanta airport.
Poor 1.0
Pros: Location was convenient
Cons: Customer service terrible
Okay 5.0
Pros: It was nice hotel, convenient location.
Cons: Hotel charges for parking and internet
Good 6.0
Pros: Comfortable beds
Cons: Dirty floors and shower
Excellent 10.0
Pros: Very nice and courteous.
Excellent 10.0
Pros: food excellent, well appointed, good small meeting spaces in lobby
Cons: signage to get to the hotel from sky train.
Renaissance Atlanta Airport Gateway Hotel - Atlanta
Rated no. 1
9.0
Excellent 9.0
Based on 256 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
8.0
Location
8.8
Overall
9.0
Overall 8.6 Excellent
Based on 581 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
8.0
Location
8.8
Overall
9.0
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
9.3
Comfort
9.1
Location
8.7
Services
8.7
Staff
8.8
Cleanliness
10.0
Comfort
9.0
Facilities
8.5
Location
9.5
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.1
Services
9.3
Staff
9.1
Cleanliness
9.2
Comfort
9.1
Location
8.4
Services
9.0
Staff
9.1
Cleanliness
9.4
Comfort
9.5
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
8.6
Services
9.1
Staff
9.0

Excellent 10.0
Pros: The room was clean and presented well. I had no issues with the room and it felt comfy.
Cons: The walk-in show needs a rub piece at the bottom of the door because a little bit of water does spill onto the floor.
Mediocre 2.0
Cons: I asked for a quieter room and got next to ice vending. the carpet was dirty!
Excellent 10.0
Pros: Everything was perfect. From checking in to checking out!
Cons: Everything and everyone was perfect as always!
Excellent 10.0
Pros: clean and nice staff! The amenities were great.
Cons: The cost of parking
Good 6.0
Pros: The rooms were nice.
Cons: $22 a night for parking which they do not mention or tell you about at all until your card has charges & you call to find out why. 3 employees sitting there & it took 20 mins to check in and no one speaks to you. Customer service needs improvement
Good 7.0
Pros: friendly front desk staff, clean rooms, comfortable bed.
Cons: restaurant and lounged closed at 11pm (when I arrived) and opened at 7am (after I left). in the room, the phone did not work, bathroom lighting was dim.
Excellent 10.0
Pros: beautiful esthetic, very clean and the staff was great
Cons: n/a
Excellent 10.0
Pros: Clean and quiet even so near the airport
Good 6.0
Pros: Location was great and I enjoyed the indoor pool area
Excellent 10.0
Pros: The hotel is clean, located right near a highway/freeway/interstate entrance/Exit. The hotel is quiet outside, and mostly quiet on the inside. The occasional celebrity sighting is interesting as well. Amenities are also nice, including restau
Cons: N/A for this particular trip ¿¿
Good 7.0
Pros: Very nice building, great room. Very modern and comfortable.
Cons: The remote control in my room didn¿t work properly and I had to turn the tv on/off manually. The volume buttons also didn¿t work. The guy who checked me out in the morning was nice, but was overwhelmed with customers and they didn¿t have any bac
Excellent 9.0
Pros: Clean, comfortable, and nice ambiance.
Cons: Staffing was lean and room noise-proofing needs improvement. Noise outside the room was a nuisance.
Excellent 10.0
Pros: Location . Bus service , staff. Bed. The room The roof top bar was beautiful.
Cons: No !
Excellent 8.0
Pros: Close to Porsche experience center Atlanta where we had a driving experience booked
Cons: Hotel shuttle times limbered to airport
Excellent 8.0
Pros: Safety gate, clean style, spacious room
Cons: Didn¿t realize the beds wouldn¿t sleep a couple.
Okay 5.0
Pros: Location to the airport was what we needed. Rooftop was nice
Cons: The pool was closed, which was one of the main reasons for booking as we had time to kill with young kids. Also, the stocking of the room was poor: the tissue box had two tissues left, the small lotion bottle was half empty and obviously used.
Excellent 10.0
Pros: It was different than cookie cutter rooms.
Excellent 10.0
Pros: Excellent all around! Love the Porsche decor in the rooms.
Cons: No
Good 7.0
Pros: Shuttle to ATL and new and clean rooms.
Cons: Woman at checkout was very rude and unprofessional. Called manager to let him know but never returned my call.
Excellent 10.0
Pros: Great hotel! Super clean!
Okay 4.0
Pros: The location
Cons: The room is not what it is advertise.
Good 7.0
Cons: Website is not updated so things some things expected were not delivered.
Okay 5.0
Cons: Rooms very small and not clean. Very few amenities.
Good 6.0
Pros: Very clean, staff was super friendly
Cons: No room service no breakfast there are a lot of things unavailable still due to covid
Poor 1.0
Pros: Decorating
Cons: Lack of service ask for maid service not available requests towels never got them finally went to desk and got them
Poor 1.0
Pros: The location is the only part of this hotel that was decent. If you have a pet-and love ¿boutique¿ hotels then you¿ll love it there!
Cons: Not all staff was friendly.. inadequately staffed..room wasn¿t prepared for proper check in time..no way they are COVID-19 safe with one housekeeper
Good 7.0
Pros: The Staff was Excellent
Cons: Not very Safe at alll! No clear fire plans or stairwells - unclear about amenities. Not at all worth the price or extra fees. Also there was a guy who was accused of assaulting someone on a plane at the bar - he needed to be escorted away from women.
Poor 1.0
Pros: Nothing
Cons: Cleaning and location
Okay 4.0
Pros: Hotel was very quiet even next to the airport.
Cons: The advertised spa and room service were both closed, which was why we booked that nice of a hotel to begin with.
Okay 5.0
Pros: Location
Cons: Ash in the room (on the blue pillow); nail polish on the white/cream chair.
Mediocre 3.0
Pros: The lady at the front dest tried to make our experience better by giving us chocolate and water.
Cons: We were moved around 2am due to them forgetting that our room was an out of service room. They offered an upgrade but couldn't due to not having rooms. Also, the pool is not open due to "covid". They tried to fix it by giving us free stuff. I like free
Good 7.0
Pros: Rooms, location
Cons: Customer service was awful she was very rude.
Okay 5.0
Pros: Location
Cons: My room was not clean. The trash from the last guest was still in trash bin. The safe hade paper left behind with a strong smell of marijuana. A cigarette butt was left on floor.
Good 6.0
Pros: The staff was friendly and helpful.
Cons: The bathroom setup was strange. The shower is open into the room. The commode was in a room so small I hit my head trying to sit down with the door closed. This room might be fine for single occupancy but was uncomfortable for double occupancy.
Mediocre 2.0
Pros: Modern look.
Cons: Additional charge for parking ($18/day), uncomfortable pillows, lack of amenities with no updates on website (no pool, limited dining hours, no fitness center, no spa/sauna), no cleaning or refills of coffee in room, has to reuse the towels.
Good 6.0
Pros: The bed was comfortable Shower was great.
Cons: No ice machines on floor, other ice machines were not working Did not like the narrow bathroom and no shelf. Shuttle only to airport no other areas.
Poor 1.0
Pros: The Decor the architecture work and the scenery
Cons: My hotel room was nasty had spots in the carpet.. still had open containers from last guess in the room .. I tried asking for an upgrade I tried asking for another room .. got denied told me they were booked people left everyday still no upgrade
Mediocre 3.0
Pros: It was very clean.
Cons: The most unexpected and disappointing issue with this hotel is they charge 18 dollars a day that is not included with the price of the room. This is like selling someone a dinner and charging you extra for the plate and utensils.
Okay 4.0
Pros: The room was the best part.
Cons: The lobby furniture was a little dirty, walls needed to be painted and staff was not so friendly.
Okay 4.0
Pros: Staff was very welcoming.
Cons: Called the day before to set up shuttle and was advised that it came every hour. Got to the Airport and waited in the rain with my one year old and no shuttle service available. Got to the hotel and there was food on the floor from the previous guest...
Excellent 10.0
Pros: The room was nice and smelled clean when we arrived. The bed was very low and very firm.
Cons: The floor outside the elevators was very sticky and my shoes were sticking. The floors were dirty going to the outside doors. I thought it was ridiculous to have to pay for parking.
Okay 4.0
Pros: The room and building have interesting architecture.
Cons: Gym was sorry. Pool was closed. Front desk service was poor. Have to ask for the wi-fi information. You have to call the hotel just for the front desk. The sheets were ripped and the room had a weird odor. It took forever to be let into parking lot.
Okay 4.0
Pros: very nice, staff was very nice and polite
Cons: the only things I didnt like was that the hotel restaurant was closed, there was no microwave in the room, the fridge was very small.
Poor 1.0
Pros: It was overpriced, no room service or cleaning of the rooms in between days stayed.
Cons: Everything was closed, Pool, sauna, and you have to pay for parking & I was charged an up charge for a room with a tub. I wish when booking I could see that there is or isn’t a bathtub. It’s false advertisement when it says t
Excellent 10.0
Pros: the front desk team was extremely friendly and made my stay comfortable. They were very attentive and provided me with a great experience.
Poor 1.0
Pros: Giving it a 1 star due to zero not an option. Slow releasing incidental fee hold, after check out. Still waiting! My bank asked for receipt showing zero that this overpriced small rooms hotel could not provide stating "the paper would just be blank."
Cons: Giving it a 1 star due to zero not an option. Slow releasing incidental fee hold, after check out. Still waiting! My bank asked for receipt showing zero that this overpriced small rooms hotel could not provide stating "the paper would just be blank."
Excellent 9.7
Pros: Location for a layover is excellent.
Cons: A bit pricey
Okay 4.5
Pros: The view of the Porsche track
Cons: The place seemed like a converted office building with a low renovation budget. I was in a one bedroom suite with a tiny couch that didn’t pull out The master bath was just weird. Ordered room service at 11pm that never came.
Mediocre 3.0
Pros: the waitress in restaurant is amazing Hotel Styling Beds
Cons: Valet only parking Ice machines only on odd floors Roof top bar closed due to previous rain (poor design)
Mediocre 3.0
Pros: It was clean, close to Porsche head quarters, and the rooftop view was beautiful. I also liked seeing people of color on staff.
Cons: This is a weird hotel. I am a gold elite member of ihg so I'm kinda spoiled with HI express and Staybridge. Incidentals were $100, no breakfast, over priced strange food, and bathroom was only separated by divider.
Kimpton Overland Hotel Atlanta Airport - Atlanta
Rated no. 2
8.6
Excellent 8.6
Based on 581 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.2
Overall
8.6
Overall 8.6 Excellent
Based on 351 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.2
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.7
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
6.0
Cleanliness
7.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.0
Location
9.2
Services
8.8
Staff
8.8
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Facilities
9.3
Location
9.4
Overall
9.3
Cleanliness
8.8
Comfort
9.0
Location
9.1
Services
8.4
Staff
8.4

Okay 5.0
Pros: The updated room
Cons: The price for parking was more than ridiculous and made the stay less desirable. I won¿t go back because of that
Good 7.0
Cons: The room did not have a microwave in it. That is not pandemic friendly to use a microwave that everyone in the whole hotel has to use. I requested a few bathroom amenities and I never received them.
Excellent 10.0
Pros: Location was close to Everything.
Cons: The mattresses were not comfortable.
Poor 1.0
Pros: location
Cons: the lack of communication between staff
Excellent 10.0
Pros: perfection
Cons: the address made it a little difficult for Lyft to find us.
Excellent 10.0
Pros: The cleanliness and friendly staff members. The restaurant is spacious and serves delicious food and they have a Starbucks on site
Excellent 9.0
Cons: Bell boy early in am
Poor 1.0
Pros: The lady and the front desk was very kind and pleasant.
Cons: Very dirty. There was mold (black) in the shower. Hair on the floor in the bathroom. The toilet had brown stains in it as well as on the front inside rim of the seat. Carpet was severely stained. Dirty mirrors and glass shelving. I took pics.
Excellent 9.0
Pros: Nice rooms I stayed in the king suite!
Cons: The hallway to my room was very long, once I got to my room I did not want to leave. Room service is overpriced, breakfast that was ordered I did not receive all my food I called service desk and eventually 30 minutes later they brought the rest of the breakfast and food we ordered from restaurant downstairs was not cooked the way I ordered , steak was raw, not medium well like I requested I did not want to send it back because it took too long the first time. The small sink in our suite had some kind of dry rust inside of it
Okay 5.0
Pros: Location, convenient for an early morning flight at ATL
Cons: Not traveler friendly.
Mediocre 3.0
Pros: Very clean.
Cons: No food available. "Network was down" so they wouldn't serve us. At 8pm in a strange city we had to hunt down dinner. Frustrating.
Excellent 9.0
Pros: Location and access, staff, amenities, room, cleanliness.
Cons: Needs an exhaust fan in the bathroom.
Okay 4.0
Pros: What I like best about this hotel was the location. It was close to the airport. I did not need transportation from the airport to the hotel.
Cons: I did not like that the hotel did not serve complimentary breakfast. The store sold no necessities from women. It was a convenient hotel. And my bathroom was not clean. The walls and shower had dirt. The rooms need to be updated.
Excellent 9.0
Pros: Fair price, well clean, good location
Mediocre 3.0
Pros: The staff was nice
Cons: I had to purchase cleaning supplies for the bathroom. It smelled if urine throughout.The staff was asked to change towels and shower curtains. The carpet smelled
Excellent 10.0
Pros: It was so clean
Cons: No
Excellent 10.0
Pros: Location, cleanliness, great customer service...all around a fabulous stay and fair price.
Cons: N/A
Excellent 8.0
Pros: The bed was comfortable, close proximity to interstates, location of hotel in safe part of town.
Cons: The hotel only had 2 microwaves located in the Lobby for all guests to use during our visit. A 4-star hotel at least have microwaves in all their rooms. Parking fee of $30 per night is overpriced since the hotel isn't located in downtown Atlanta.
Okay 5.0
Pros: The hotel is well located and clean (enough) with a very friendly staff.
Cons: This hotel has badly over-reacted to COVID and enacted non-guest-friendly policies and protections. The elimination of glassware, flatware, etc., in their restaurant and bar, plus the elimination of valet parking, make this a ¿NO service¿ hotel.
Excellent 10.0
Pros: The kind housekeepers and front desk staff
Cons: There was hair all in my shower, on the walls and the floor.
Excellent 10.0
Pros: Always convenient, clean, and safe. Big cheerleading convention in town and they were able to move me to a top floor since I was there for work.
Excellent 10.0
Pros: So convenient to the airport. Staff was very nice. Got a great cyber Monday deal, otherwise it would have been out of my price range
Cons: No
Excellent 9.0
Pros: The staff was very helpful and friendly. Also, the hotel was very clean.
Excellent 8.0
Pros: Location
Cons: 30 dollars a day parking and no microwaves in rooms
Okay 4.0
Pros: spacious
Cons: parking over $35/not not advertised in a remote area is ridiculous location not even downtown.taken advantage during covid scam
Mediocre 3.0
Pros: The beds were comfortable. The location was ideal.
Cons: We stayed 4 nights. They did not clean the room at all, even after asking us if we wanted it cleaned, and even after we reminded them and requested it again. There was a dirty q-tip in the case with the tea and coffee so we couldn't use that.
Good 7.0
Pros: Proximity to the airport and paid parking garage. Very comfortable king size bed, contemporary and industrial furniture, large flatscreen. Clean.
Cons: Unaware of $30 parking fee, which increased my daily rate. Parking fees should be displayed prior to booking so that a customer can make the best decision for rental. Also I was overcharged for incidentals.
Good 7.0
Pros: The hotel is up to date and clean.
Cons: I was highly surprised that this hotel charges $30 per night for parking.
Okay 5.0
Pros: The best thing about my stay here was the free 2 minute ride to the airport on the sky train.
Cons: The parking fee is too expensive and I returned to an unclean room after being out all day.
Good 6.0
Cons: Champions was awfull across the board Food really bad
Good 7.0
Cons: There was no microwave, they also charged to use the WiFi and the fee to park your car was expensive $30 a night
Good 7.0
Pros: The location
Cons: Previous stays had better room
Okay 5.0
Pros: The room was really nice and location great.
Cons: The parking fee is excessive. Definitely will NOT stay there again.
Good 6.0
Pros: The hotel appeared clean overall and one of the front desk staff was very polite.
Cons: The $30/night for parking was awful! The staff didn't say anything about COVID precautions or restrictions when I checked in - I found out on my own that the pool was closed and the restaurant hours were limited. The room was smaller than I expected.
Good 7.0
Pros: It was nice and clean
Cons: Parking fees are ridiculous! $30.00 per night. This should be mentioned on the page where you book the room. I didn't see anything on the page about these parking fees. Had I seen it, I would not have picked this hotel!
Good 7.0
Pros: Proximity to airport
Cons: Not sure why it's rated 4 stars. Just a regular hotel. The Marriott a few miles away is actually nicer.
Mediocre 2.0
Pros: The hotel was closed for business and has been for weeks.
Cons: The hotel was closed for business and has been for weeks.
Good 6.0
Cons: They charged an extra $30 for parking.
Poor 1.0
Pros: Location was cool.
Cons: This was the first time that they wouldn't give me a king bed.
Good 7.0
Pros: The decor was very nice and it was in a great location.
Cons: The parking is to expensive and the Valet staff had very bad attitudes and customer service skills.
Okay 4.0
Pros: Nothing it sucked
Cons: The employee at the desk not telling me about a parking charge and I find out after I left that they charges me for parking and I wasn’t made aware of it!
Excellent 10.0
This was not my first stay, but they really saved me on my last business trip. Due to storms, my plane was diverted and by the time we made it to Atlanta the last flight out for the night had already left. I got on the sky train and walked into the hotel (about 5 minutes max from baggage claim) and they were able to get me a room without issue. It was nice to be able to stay somewhere that was both conveniently located and really nice. I could grab food, a drink or whatever I needed without having to really leave the airport. It was great! Saved me so much potential hassle. Nothing more I could ask for just continue giving guest the great service that you provide.
Excellent 8.5
Pros: Proximity to airport and restaurants a definite plus. Beds are incredibly comfortable
Cons: Gym not well equipped, parking too expensive, very crowded while I was there
Excellent 9.1
Pros: Big rooms, soundproofing. Couldn't even tell you were staying near the airport! Front desk staff were outstanding, and very accommodating for us.
Cons: Hallways and elevators were strangely warm... probably 80° Probably 80° throughout. We did not get housekeeping the whole time we were there, never knew why. Trash, glasses, etc. were left throughout the building, it appears that trash, glasses, etc. were left throughout the building, it appears that housekeeping is either understaffed or just not doing a very good job. would have appreciated some complementary breakfast options, or even just coffee. Meals were very expensive.
Excellent 9.1
Pros: Very nice hotel. With friendly staff. Excellent restaurant and bar downstairs.
Cons: No complimentary in room wifi
Good 7.1
Pros: Room very nice
Cons: Continental breakfast not included Not informed in advance of $18 parking charge
Excellent 10.0
Pros: Very clean, convenient to airport. Good restaurant on property.
Atlanta Airport Marriott Gateway - Atlanta
Rated no. 3
8.6
Excellent 8.6
Based on 351 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.1
Food
6.5
Location
9.3
Overall 8.6 Excellent
Based on 139 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.1
Food
6.5
Location
9.3
Cleanliness
8.5
Facilities
8.5
Food
6.5
Location
8.5
Overall
6.5
Cleanliness
8.8
Comfort
8.7
Location
9.4
Services
8.5
Staff
8.8
Cleanliness
9.1
Comfort
8.7
Location
9.3
Services
8.3
Staff
9.2
Cleanliness
9.8
Comfort
9.6
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Facilities
6.0
Location
9.0
Overall
7.0
Cleanliness
9.5
Comfort
9.2
Location
9.5
Services
9.0
Staff
9.4

Excellent 9.0
Pros: We liked the proximity to the airport, you step off the Sky Train and the hotel is right there. We saw plenty of airline staff staying there. The front desk was nice, rooms comfy, and breakfast every morning.
Cons: No restaurant or bar on the premises and not many options near the hotel. The Ubers have a hard time finding the place
Excellent 10.0
Pros: Location was fantastic. Skytrain from airport runs 24 hours. Was also able to access MARTA by taking Skytrain to airport MARTA stop.
Cons: Nothing! It was fabulous!
Excellent 9.0
Pros: Breakfast great and very welcoming and kind staff (helping us out with our toddler). Location amazing.
Cons: The weather!
Excellent 9.0
Pros: Great location minutes from, shopping malls train location restaurants.
Mediocre 2.2
Cons: The hotel was closed and I had to spend an additional 2-3 hours sorting out accomodations elsewhere.
Excellent 10.0
Pros: Walked to free tram straight to the airport.
Excellent 9.0
Pros: The location to the convention center was extremely helpful. The room was clean and spacious. The staff was friendly.
Cons: The a/c unit being over the door was different. Since it was far away from the beds, it seemed to take a bit of work to get the temp right. Not bad enough to knock the hotel though. There could be more hooks in the bathroom for hanging towels. Parking fee
Excellent 10.0
Pros: Easy to get to and from Airport via Tram
Excellent 10.0
Pros: Everything was amazing. Thank you
Good 6.0
Cons: Non- working room keys to enter hotel and access for gate.
Excellent 10.0
Pros: Location was across the street from the venue we were at
Cons: The pull out bed did not look real clean it had crumbs and hair on it. Easily brushed off and covered with the sheets
Excellent 10.0
Pros: The separation of the shower and toilet area was great; The space and layout of the room was absolutely wonderful and we LOVED the location. The staff was very nice and approachable. I will definitely go back to this hotel.
Cons: There were no issues with this hotel.
Excellent 10.0
Pros: LOVED the room, wish I was staying longer! Very convenient to the airport and rental center.
Good 6.0
Pros: The staff and checking men at front desk were phenomenal
Cons: Na
Good 7.9
we were just staying 1 night. got in late left early. pull out bed was very uncomfortable and only big enough for 1 person.
SpringHill Suites by Marriott Atlanta Airport Gateway - College Park
Rated no. 4
8.6
Excellent 8.6
Based on 139 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
9.3
Location
8.9
Overall
10.0
Overall 8.5 Excellent
Based on 1,030 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
9.3
Location
8.9
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
8.9
Overall
10.0
Services
8.6
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
8.7
Staff
9.2
Cleanliness
8.5
Comfort
8.7
Facilities
6.0
Location
8.9
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.1
Staff
9.1

Excellent 10.0
The best hotel I have ever stayed at!!!!
Excellent 10.0
Pros: It was extremely close to the airport. The customer service from the staff was amazing. They were all friendly. Nicole made sure our stay was nothing but the best.
Cons: Everything was fine.
Excellent 8.0
Pros: The Breakfast was great!!! Located in walking distance of great Restaurants and store!!
Cons: Na
Excellent 10.0
Pros: Good bed and food perks. I think you get the most for your money here. I liked the hot tub too.
Excellent 8.0
Pros: Cleanliness Staff was friendly and courteous
Good 7.0
Pros: Location location location. You can exit the back of the parking lot, turn right, there's a gas station right there for refilling a rental car, then the road leads directly to the airport less than a mile away.
Cons: Breakfast was less than exciting. Powdered scrambled eggs were tasteless, danishes were cut in half and on their way to stale. Coffee was really good though.
Excellent 8.0
Pros: Location, cocktail hour
Cons: They didn¿t provide daily housekeeping
Excellent 10.0
Evening reception - good food choices & healthier options. Breakfast - left too early, but got to grab a banana & a pastry. Airport shuttle - one of the few hotels that are operating. Efficient & on time.
Okay 5.0
Pros: The proximity to the airport.
Cons: It smelled a little like smoke.
Okay 4.0
Pros: Nothing
Cons: To many people outside the Hotel. Fighting and arguing in the Swimming pool area could not swim. Way to many kids in the pool no six feet distancing. Noise all night long could not sleep
Excellent 10.0
I spend the weekend celebrating my wife birthday and we stayed at Drury Inn & Suites. It was amazing. The staff were very hospitable and let me know everything they had to offer. They had a great breakfast, dinner, indoor/outdoor pool, hot tub, and cardio room(gym). Right outside the hotel is Malone’s Steak & Seafood and there are so many more restaurants within walking distance. I am definitely coming back!
Excellent 10.0
I have stayed in hotels in that area for many years but this was my first experience at the Drury. Can't believe what I was missing. Clean facility, great staff, free breakfast free dinner and parking. The food was great, the staff very friendly and absolutely no noise or drama. Loved my room. It was clean and spacious. I will be coming again. Thank you Drury.
Poor 1.0
Pros: I appreciate the manager for trying to make a bad situation better. She was very kind.
Cons: The hotel was over booked. We end up with a meeting room with a bed. I was so disappointed.
Excellent 8.0
Pros: The staff was friendly. hotel employee was very nice and helpful.
Cons: The room smelled kinda dusty, we couldn¿t stop sneezing.
Excellent 10.0
Pros: The hotel was clean. The staff were overly helpful and friendly. And the room was spacious and very comfortable.
Cons: Everything was satisfactory.
Excellent 10.0
Pros: The hotel provides dinner and breakfast
Cons: The hair dryer is not available, I called the front desk, it took about 25 minutes to receive it.
Excellent 9.0
Pros: Great hot breakfast.
Excellent 10.0
Pros: Friendly, helpfulness of staff, breakfast and evening food, shuttle service and free parking, safety if the building and surroundings.
Okay 5.0
Pros: The hotel was really nice. The decor was nice and the hot buffets were wonderful. I wasn't expecting a hot dinner buffet but it was great. They also gave the adults three complimentary drink tickets with your meal.
Cons: The worst thing about this hotel is that too many outside guest come into the pool area. Every night of our stay someone was having a secret party. We only got to get into the pool/hot tub in the morning before the parties started. Andthe hottub was broke
Excellent 10.0
Everything was great and I would stay there again and AGAIN!
Excellent 10.0
This is a great hotel! Amazing staff, clean rooms and facilities, wonderful and filling breakfast, all right before we went to the airport. Would stay here again!
Excellent 10.0
Pros: Excellent Customer Service and I was able to check in early. The Breakfast, Dinner and drinks were good.
Cons: Na
Excellent 10.0
Pros: The evening complimentary buffet/beverages. Breakfast was good. Good service to/from airport.
Excellent 10.0
Pros: Breakfast and dinner provided. Love having refrigerator and microwave in room!
Cons: N/A
Good 7.0
Pros: I got in to Hartsfield airport around midnight. The hotel shuttle was not running so we took the taxi. We could not get in the lobby for five minutes or so as the sliding door to the lobby was locked. The check in process that late is slow.
Excellent 10.0
Anytime I have to take an Atlanta flight I’ll be staying at this hotel. The hotel staff was very nice, especially Nicole. The shuttle service to the airport was super convenient. I’m very happy with my experience here
Okay 5.0
Pros: The location is decent. It is very close to I-85 which can take you anywhere fast; however, there isn¿t much around the hotel it¿s self.
Cons: I¿ve stayed at Drury hotels before and this hotel is not up to par with the Drury Company. Breakfast was edible but not enjoyable. The rooms need to be updated. Very few FREE parking spaces, expect to pay for parking everyday.
Good 6.0
Pros: The location and the staff were helpful. The breakfast and dinner snacks.
Cons: Our room was not cleaned the first night. The pool was disappointing since it¿s actually indoor extension to the outdoor so unusable in an extreme weather. Couldn¿t use it bcos of rain. Site description on pool is misleading.
Mediocre 2.0
Pros: The hot breakfast
Cons: People that did stay was packed in the pool and jacuzzi it was fifthy then the next day it was out order till until around 3pm i been waiting on cooaperate to return my call
Okay 5.0
Pros: Nice staff and great breakfast.
Cons: No pack n plays available upon check-in even with calling several hours ahead to request one. Room smelled very dirty and the air conditioner Vic the keep up at all, making it really hot in the room with three little kids.
Okay 5.0
Pros: Convenient
Cons: The pool was cloudy. Hot tub was brown-would not get in the hot tub because didn¿t know what brown mean??? Also closed the pool because hotel had to fix light. Very disappointed because we had a child who enjoy swimming. That why we choose Drury Ho
Poor 1.0
Pros: Proximity to airport
Cons: People were up loudly socializing with others until 3AM with no regard to other guests. Not the fault of the hotel, but made for an unpleasant and sleepless experience
Excellent 9.6
This was a birthday weekend. It was centrally located to where we were going. Breakfast was great, missed dinner and drinks. Pool and jacuzzi were crowded with cheerleading competitors but still it was great. Comfy beds!
Mediocre 3.0
Pros: Breakfast Happy Hour Dinner Staff
Cons: Yes, I was bitten over 15 times by bed bugs I woke at 1 am to find bed bugs, unable to sleep in any room at this hotel. After 2 hours of fitting in the lobby, the staff allowed me too sleep in a chair in a conference room.
Okay 5.0
Pros: Staff was excellent! Specifically the people serving food to a somewhat rowdy group of semi mask wearing folks. And the lovely front desk person that was extremely helpful and pleasant.
Cons: Lots of people LOTS. Many not wearing masks in common areas despite clearly being asked to.
Mediocre 3.0
Pros: Next to the freeway, easily access gas stations bars and restaurants.
Cons: The airport shuttle does not run and it left me stranded at the airport for 1.5 hours and when it was time for me to depart.... I missed my plane because again no shuttle ever came. Also no one ever came to clean this room and it smelled like weed.
Poor 1.0
Pros: Leaving it
Cons: Too small, lousy elevators, lousy parking, noisy guests smoking weed.
Okay 4.0
Cons: I didn’t like the way it smelled like marijuana... it was loud at night when your trying to sleep.....the door you entered to get to the elevator was blocked with people standing in front of it.... it was just different and I wouldnââ‚
Mediocre 3.0
Cons: There was a dirty sock on the tv stand when we walked in, to start off. Secondly we booked the room just to swim and relax there were over 30 kids in this one small pool area belonging to one family. I’m sure not everyone had a room.
Okay 4.0
Pros: Conveniently close to airport.
Cons: Rooms had definitely been smoked in. Hair stuck to the towels. Pool water was nasty. Definitely not a three star hotel.
Okay 5.0
Pros: The Customer Service from all the employees except for the GM of the hotel she caught an attitude one morning but I let it slide.
Cons: I had to keep plunging my toilet my whole stay at the hotel & on my last night is when I was offered another room.
Good 7.0
Pros: The room was large, well decorated, and the location was perfect...steps from the airport
Cons: The elevators were not always available. Entering the hotel to go to my room, there were dirty diapers and trash outside. No ice available in the ice machines. Staff could’ve been more helpful
Good 6.0
Pros: Breakfast and Parking
Good 7.0
Pros: The friendly staff and the kick back
Cons: The bath tub had someone hair in the tub and on the shower wall.
Excellent 9.2
Pros: Good location, good facilities, breakfast was okay... staff is just the max!!! Very helpful and friendly ppl!!! Definitely recommend!!!
Excellent 10.0
Pros: One of the first hotels where the room actually got cold.
Excellent 10.0
Pros: everything, wonderful stay and accommodations, my first time and I was pleasantly suprised
Cons: Variety of hot snacks at happy hour
Drury Inn & Suites Atlanta Airport - Atlanta
Rated no. 5
8.5
Excellent 8.5
Based on 1,030 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.6
Location
9.1
Overall
8.7
Overall 8.4 Excellent
Based on 1,103 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.6
Location
9.1
Overall
8.7
Cleanliness
9.3
Comfort
9.3
Facilities
9.6
Location
9.0
Overall
9.5
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
9.5
Overall
8.5
Cleanliness
8.9
Comfort
9.0
Location
9.3
Services
8.7
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.3
Cleanliness
9.1
Comfort
9.1
Location
9.3
Overall
10.0
Services
8.8
Cleanliness
8.7
Comfort
8.8
Facilities
7.3
Location
8.5
Overall
7.3
Cleanliness
8.8
Comfort
8.9
Facilities
7.8
Location
8.8
Overall
8.7
Cleanliness
8.6
Comfort
8.8
Location
8.8
Services
8.3
Staff
8.8

Excellent 10.0
Pros: location and staff
Cons: na
Excellent 9.0
Pros: Nice room, clean, 8 min from the airport.
Cons: No.
Okay 5.0
Pros: the location is nice
Cons: there were full trash cans overflowing everywhere. constantly problems finding parking and exiting parking area. rude counter staff that are not very accommodating.
Good 6.0
Pros: Hotel and room design is great. Staff were attentive and friendly. But lack of outlets by bed was kind of annoying.
Cons: The shuttle bus didn't arrive in the 45min we were waiting. We ended up going with another hotels shuttle bus and paying them money to take us to the Renaissance. Random toothpaste smears on the side of a counter were kind of gross too.
Excellent 10.0
Pros: The view is everything on the plane side
Mediocre 2.0
Pros: nothing
Cons: old,dated, felt unclean.
Poor 1.0
Pros: close to hotel
Cons: I asked (3 months before arrival)for them to do something small and sweet for our honeymoon (got married hours before arriving) and they told me yes it would be taken care of. When we arrived, they didn’t know what I was talking about and I had nothing special for my newly husband on our wedding night because of this hotel.
Excellent 10.0
Pros: Hotel lobby and rooms were beautiful with comfy beds! Location was excellent, close to downtown, very safe. Restaurant weekend breakfast buffet was delicious.
Cons: Nothing. Everything was perfect.
Good 6.0
Pros: Close to airport
Cons: Poor food quality in restaurant
Excellent 8.0
Pros: The location was great and there was shopping areas really close by.
Cons: I didn¿t like that I had to call the front desk 3 times to get a new set of towels for our second day¿s stay. The cleaning staff personnel was a bit pushy in telling us to leave at 10 am while checkout was at 12 pm. :(
Poor 1.0
Pros: Beautiful hotel
Cons: Stay there because of the shuttle to and from airport but that was horrible nobody knew at the airport how to give me back to the hotel in the beginning on two different shuttles to me a little over 2 hours to get from the airport to the hotel
Excellent 10.0
Pros: Location and amenities
Cons: Bathroom should be updated
Mediocre 3.0
Pros: Location to airport
Cons: I was charged double on my credit card and the hotel clerk was rude
Mediocre 3.0
Pros: It was close to the airport.
Cons: After waiting nearly an hour and still not receiving my breakfast order, I gave up and left. Horrible dining service.
Poor 1.0
Pros: The elevator
Cons: My bathroom
Mediocre 3.0
Pros: Not much
Cons: Planes taking off and landing. Too noisy! Tried to check in at 3 and didn¿t get my room until after 5. Food was way to expensive for what they served.
Excellent 10.0
The front desk staff was so helpful!
Excellent 10.0
Pros: Felt like I was staying in hotel in Pretty Woman.
Poor 1.0
Pros: Was supposed to be a king room. First room was a king room-lower floor than requested-but that room was occupied. Then gave us a too floor room that was 2 queens. I paid for a King room. It said Valet parking-it was pouring down rain-no valet pkg.
Cons: No covered garage. The room was right by the runway at airport. Said sound proof windows. Could not hear the TV for the planes landing. They still were using an IPod charging station for a clock/radio. No USB ports. For $--- a night. Very poor.
Okay 5.0
Pros: Location
Cons: They only clean the rooms once every 3 days. Water drains out of the tub extremely slow while showering. So I had to stand in a pool of water to take a shower. I had to request fresh towels. Some staff members Demonstrated poor customer service skills.
Excellent 8.0
Pros: The front desk clerk was so nice and friendly. She was very helpful and informative.
Cons: The dark parking lot. The light were out and it was dark walking to the hotel
Excellent 9.0
Pros: Cool view of ATL airport runway... captivated my young sons, but noise was minimal in the room.
Cons: Not at all... everything was as or beyond expected.
Excellent 10.0
This place is very well maintained!
Excellent 10.0
Pros: Location to the airport was key, The manager on duty at the front desk that checked me in was fabulous. He was very friendly, attentive and took great care of us.
Cons: Everything was great. I Wish i had more time to spend there.
Poor 1.0
Pros: Clean.
Cons: Staff was terrible. They gave my room key to another guest at midnight, who then proceeded to wake me up. Hotel called me in middle of night to confirm my name?? Took my credit card for incidentals and charged it $206.40 for no reason.
Excellent 8.0
Pros: Very close to the airport, just take a right coming out of the hotel and you are on the same road to the north or south terminal. Hotel was clean. Staff was friendly.
Cons: No free breakfast. Food prices are a bit high. There are great restaurants though around the hotel. You can tell the hotel was a bit old and modifications and renovations were done to make it look new. But I would not put this hotel at 4 star maybe a 3.
Mediocre 3.0
Pros: Nothing
Cons: After a long drive from Florida, I got there and had to wait an hour and a half after the designated time to check in(4pm), to get a room. I was informed by staff that the room wasn¿t clean yet, so I had to wait in my car until they finished.
Good 6.0
Pros: When we checked in, 2 front desk staffs wore the masked without covering their noses at all time.
Cons: The staffs didn't follow covid-19 requirements.
Poor 1.0
Pros: Out dated
Excellent 10.0
Pros: EVERYTHING! We were greeted by two lovely receptionist that helped turn our "Air Travel Misfortunes" into a great night! Our kids were given squishy airplanes once checked in! We requested a crib for our 17month old and it was assembled, clean and nice!!!
Good 7.0
Pros: Location
Cons: No one provided us with clean towels. We went down to request more towels and we were told someone would bring them... NO ONE BROUGHT US ANY TOWELS. We had to go back down the following day to ask for towels and the lady at the desk gave us 1 set.
Good 7.0
Pros: Quality, well-known hotel with a good reputation.
Cons: Somewhat difficult location to access by foot. Needs better sidewalks/well lit paths to walk to local connivence stores and resturaunts.
Okay 5.0
Pros: Convenient and the staff I spoke with were friendly.
Cons: Was the worst shower I've ever used. Lots of gritty residue in bottom of shower. Hotel store items were way over priced. Staff NEVER informed me that I would need a room key to exit the parking lot after checkout. A few others had the same issue
Okay 4.0
Pros: The hotel is updated, clean and close to the airport
Cons: Price for parking for one night. Customer service was horrible. I would also recommend the check in clerk be more open with how to get around the hotel. The clerk was very unfriendly.
Good 7.0
Pros: Tv and room
Cons: Too many extra charges. $33 fees. $23 parking fees. $4 kind bars for food.
Good 7.0
Cons: I was charged unexpectedly for parking Internet access was not free unless you joined a "club" no microwave in room
Good 6.8
Was not able to pluggin the TV i call reception, guest room, maintenance nobody picked up and nobody call me back. I was staying only for less than 24h so it didn't affect me but this is something that they should improved. A part of that my stay was Ok
Mediocre 3.0
Pros: Location And clean sheets
Cons: Old. Wallpaper peeling. Stains on daybed furniture and separate chair. needs updating.
Okay 5.0
Pros: Friendly staff. Everyone was super nice. At the airport and safe location.
Cons: Limited choice of healthy dining options and no on-site coffee shop. Limited food for vegan and limited gluten free optionPoor quality of brewed coffee without any option to order a latte in the morning. No alternative dairy free milk options for coffee.
Excellent 8.0
Pros: The room was recently redone. The bed was comfy.
Cons: It is a loud hotel. I was on the 9th floor and I could hear music being played at an event on the first floor at 10 PM. I could hear people walking above me. I am not a light sleeper, but I had to use a white noise app on my phone.
Excellent 10.0
Pros: So much to like!! Runway views, spa, restaurant, concierge lounge, room comfort, kind and helpful staff.
Excellent 10.0
Pros: Excellent, friendly service from all teams here. The meeting spaces were accommodating and pleasant. The glass elevators were fun and swift. I felt like I was in a more down-to-earth Marquis. Rooms were clean and nicely appointed. We had an airport-facing view with balcony. Note the windows and door were sound-insulated, but you’ll still hear the louder engines. I think it was worth it. The bathroom is comfortable, with one official towel hook on the door for a standard king room.
Cons: If you’re a light sleeper and don’t care to watch the fascinating hustle and bustle of ATL, you’ll want to ask for a quieter room. I say that without dinging the hotel. For many, including me, that’s a plus, but it might not be for you if you are a weary travel that just wants to faceplant into a bed for some rest. The bed was OK. I should have gotten a few extra pillows to make up for the mattress, which is a bit stiffer than I was expecting or used to. I didn’t check, but I’m pretty sure there’s no pillow or euro top. Other reviewers seem to like the bed, so tastes may very. I woke up several times to a sore, crooked back or arm, needing to adjust position for comfort when I’m usually down the whole night. The linens were lovely. Our standard king had four feather pillows.
Excellent 8.5
Pros: Hotel absolutely beautiful, close to the airport that we didn’t need to rush to catch our flight. Rooms are spacious and very comfortable.
Cons: Check in staff slightly rude, and argumentative.
Excellent 9.7
Pros: The runway view rooms provide a perfect perch from which to watch all the planes come and go from ATL, a dream come true for my enthusiast son. Sound deadening is excellent, so things are very quiet. Delta flight museum is within walking distance. Staff is professional, friendly and accommodating. Restaraunt and room service, both great.
Good 7.7
Cons: I asked a lot Of times to have the room clean and it wasn't and the crew was not nice about it
Excellent 10.0
Pros: Staff was very helpful and efficient. The hotel is beautiful and clean. Room was comfortable.
Cons: Could only find one plug, not enough to charge our devices.
Excellent 8.8
Pros: Clean and comfortable. The staff was friendlier and more service oriented than last time. Betty and Vanessa in the restaurant did a great job.
Cons: Why would a higher-end hotel like this not have the local paper (Atlanta Journal) available for sale? They did not have it six months ago either. $15 Internet for 24 hours is a bit much. But the wired speed was very good.
Excellent 10.0
Pros: The check in was fast and friendly he put our parking on a key and charged it to my room so I wouldn't have to mess with that the next day! The room was cozy and comfortable. The bed was soo comfortable I fell right to sleep. I had a view of the airport but didn't hear not the first plane take off, I was worried about that from reading reviews. No worries cause I slept through the night! It definitely had a luxury feel to it which was nice. Breakfast the next morning was great. It was well stocked and the entire staff was super friendly and willing to help with whatever you wanted. The shuttle service to the airport was fast and efficient. The hotel driver was extremely helpful with were we needed to go. When we finally checked out that was quick and effortless. The entire experience was a win/win! I got a luxury hotel for a non-luxury price! I enjoyed myself and had fun. Definitely recommend and will stay again!!
Cons: What I didn't like is very minimal and the good of the experience far out ways my "bad"....the PARKING LOT, we arrived at 1 AM and didn't do Valet parking, we cruised the parking lot for probably five to ten minutes looking for a parking space. We found one but it had a sign in front of it (not handicap, Renaissance Ambassador of the Year) that clearly stated we shouldn't be parking there. Upon checking in the staff told us it was fine and not to worry, we were "Ambassadors for the night" but we did get the very last parking spot in the parking lot. Overflow parking is across the street, which at 1 AM would not have been fun! Also, when I booked the hotel I knew I was going to have to pay for parking but the website said $12 a day and $16 for valet but it was actually $16 a day and I'm not sure about valet. BREAKFAST, it was a tad more expensive than I was wanting to pay BUT the quality and the quantity of food at the buffet does make it ok. If you visit the buffet multiple times then it is definitely worth the price but if you only go once I think it's a little much. On four people we spent $56 and one person didn't get the buffet, only oatmeal. The drinks were included but really the kinda should be. The food was great though and the wait staff was super friendly. STAFF MEMBER, we needed to use the shuttle service to take my son to the airport and the one that was being loaded was obviously full and no one else was going to get on that shuttle. We asked the Staff Member when the next shuttle was going to be along and he told us 45 minutes. That wasn't going to work for us! So we start to the parking lot to take our car instead and we see another shuttle bus pull up so we head back and indeed he's going to the airport. The shuttle driver made up for the other gentlemen but it was irritating. When we got back I noticed that they have shuttles almost one right behind the other, so I don't understand why we were told 45 minutes. It worked out so it's ok.
Excellent 8.0
Pros: Good room, great check in and check out, great food.
Good 7.1
Pros: Great airport view, comfortable room.
Cons: Breakfast buffet not well refreshed although there were plenty of staff and few customers, ice machine on my floor not working, not marked as O/O. No Saturday newspaper available.
Okay 5.7
Pros: It was very well decorated, clean and overall looked like a four/five star hotel. Staff was friendly and accommodating.
Cons: It's literally 500 feet from the airport runway. You can hear planes taking off and landing as you walk through the hotel. I had a room facing the runway and could hear the planes taking off as though I was at the airport. I switched to a room on the other side of the hotel and it cut down on noise considerably until about 1 a.m. when I heard a train passing through. If you're a light sleeper I would not recommend staying here.
Excellent 9.4
Pros: Comfortable bed, polite and helpful staff, clean and spacious room, clean bath tub with good water pressure, no charge for printing out boarding pass
Cons: Terrible restaurant - slow and nasty tasting food. Room looked out on airplane runway but since hotel is close to the airport I guess that couldn't be helped.
Renaissance Concourse Atlanta Airport Hotel - Atlanta
Rated no. 6
8.4
Excellent 8.4
Based on 1,103 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.4
Facilities
6.0
Location
8.6
Overall
6.8
Overall 8.0 Excellent
Based on 1,469 reviews
Cleanliness
8.2
Comfort
8.4
Facilities
6.0
Location
8.6
Overall
6.8
Cleanliness
8.1
Comfort
8.3
Location
8.6
Services
8.0
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
8.2
Comfort
8.3
Location
8.5
Services
7.9
Staff
8.6
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.8
Cleanliness
8.3
Comfort
8.4
Facilities
5.0
Location
8.6
Overall
6.6
Cleanliness
8.0
Comfort
8.2
Location
8.5
Services
7.7
Staff
8.6

Good 7.0
Pros: The Bed and linen was exceptionally comfortable, clean and leant its self to an absolutely amazing sleep.
Cons: i feel the breakfast was extremely disappointing. what was available was minimal and lacked flavor.
Excellent 10.0
Pros: Close to my meetings
Cons: The elevators dirty and vending areas could have been cleaner and stocked
Excellent 9.0
Pros: Area was in the middle of everywhere we wanted to go to
Cons: N/a
Good 6.0
Pros: proximity to the airport
Cons: outdated, stains everywhere, rubdown
Good 6.0
Pros: Room was clean and comfortable.
Cons: Shuttle from airport stopped before 1am. When I called the desk from the airport at 12:30 I was told that the shuttle would be running until 1. I waited and no shuttle showed. I ended taking a shuttle from another hotel that dropped me at the Comfort Inn.
Good 6.0
Pros: The staff was extremely nice and helpful
Cons: The Towels and pillows were stained the floor was wet and a bad odor
Excellent 8.0
Cons: The morning staff she was not pleasant she was to busy with her boyfriend,she had a ATTITUDE when we aske for our $100.00 back from the night before.The lady in the kitchen was very helpful i give her a 10 the other morning lady i give a 1.
Excellent 10.0
Pros: The location since near the airport.
Cons: Someone was smoking weed in the room next door. All the smell concentrated in the bathroom.
Excellent 10.0
Pros: We were in Alanta for a football game downtown. I was meeting my first cuz and we needed to be at the stadium before 11:30 for a 3:30 game. My cuz was there to photo shoot the game for the newspaper he works for in Miami an reason to stay close to A P
Cons: All good plus the lady that checked me in let us check in at 10am for a 3pm check in due to my wife staying at hotel while I had to leave early to get to a 3:30 football game. Great service.
Excellent 10.0
Easy access to airport, friendly staff, free shuttle to and from airport, clean rooms, I will stay again A++++
Excellent 10.0
Cons: Was expecting hot breakfast
Excellent 10.0
Pros: It was very clean and comfortable and there wasn't any noise or babies crying or anything like that I really loved my stay there.
Cons: I love this hotel
Okay 4.0
Pros: The location and evening staff.
Cons: The hallways smelled overly scented with a cleaner. In the morning there was a smoke smell that permeated the hall by the elevator.
Excellent 9.0
Pros: The location is perfect from where I was going. I love the extra security at night, which I understand. Especially with everything that has been going on.
Cons: No
Excellent 10.0
Pros: The front desk cleark was very nice and accomodating. We left sunglasses in the room and she got them for us after checkout. They had a simple grab and go breakfast in the morning, and hot coffee 24/7.
Excellent 8.0
Pros: Staff was so sweet and helpful
Cons: Did not like the $100 cash deposit since my ID said 50 miles inside atl area. I moved and was here for work but license wasn’t update. I had to go to atm to get money out
Good 7.0
Pros: Free Continental breakfast daily.
Cons: I discovered that our beds were made with blood stained bedding. Instead of offering an apology the front desk agent opted to offer an investigation and to change our rooms. Made no sense at all. I told her changing the beddings would suffice. no apologie
Excellent 9.0
Pros: The Staff. Extremely friendly. I really enjoyed their attentiveness and their humor. I read some good reviews and some not so good reviews and my experience was definitely in line with the good reviews.
Cons: The only improvement needed is the breakfast- better pastries needed. But probably due to COVID, they may have been limited in what they could do. This is minor, because overall my experience was great.
Excellent 10.0
Pros: I only stand that night but from the time I walked and checked in the hotel clerk was nice and helpful.to the time I left was the best place I have stayed still I came back to Atlanta. Great job and the pictures I was what this hotel looked like.ðŸ
Cons: No but if their hiring .call me.
Good 7.0
Pros: The location was absolutely perfect for the airport. It was easy to find, and I enjoyed that you had to have a key card to access parking.
Cons: Because of COVID-19 there was no breakfast. They had paper bags with an apple Danish, cereal bar, and tiny water. It was very disappointing. I don't eat those things, and there were no other options. Everyone in my group had the same items and flavors.
Okay 4.0
Cons: Very noisy room
Poor 1.0
Pros: Nothing
Good 6.0
Cons: Noises in hallway
Good 7.0
Pros: The room set up.
Cons: The cleanliness
Okay 4.0
Pros: Location put us a few min's from airport
Cons: Hotel employee was not friendly. The fact that we arrived around 11:30 pm on 2/4 from a late flight seemed to be a burden to her. She was too busy joking/laughing with what seemed to be another female employee from maybe the maintenance dept. Bad impressi
Excellent 9.1
Pros: Front desk April was very helpful. Airport shuttle drivers were friendly.
Cons: There were paint smell in the hallway, but I guess it is better to redo paint than leave it looking old!? The hallway carpet made it hard for me to roll the suitcases.
Okay 5.0
Cons: There are no fridge in the rooms. Have I known, would I book this hotel room? No.
Good 6.0
Pros: The smoking area and the room overall.
Cons: My card was charged the next morning, because the last up front said I was listed as a no show. So she charged my card but I was already in my room the day before!!!
Mediocre 2.0
Pros: N/A
Cons: HOTEL NEVER GAVE ME A ROOM BECAUSE THEY SAID "RESERVATIONS AREN'T GUARANTEED, EVEN WITH A CONFIRMATION NUMBER." WAS FORCED TO FIND ANOTHER HOTEL AT A MUCH HIGHER RATE!
Excellent 9.1
Pros: The newer styling used.
Cons: The fact that the Shuttle drivers were trying to say they couldn't take us to the international airport side because it was too long of a drive due to traffic was lights and speeds.
Comfort Inn Atlanta Airport - College Park
Rated no. 7
8.0
Excellent 8.0
Based on 1,469 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
9.0
Location
8.6
Overall
8.5
Overall 7.9 Good
Based on 1,392 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
9.0
Location
8.6
Overall
8.5
Cleanliness
6.0
Location
6.0
Overall
6.0
Staff
6.0
Value for money
5.0
Cleanliness
8.1
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.4
Comfort
9.0
Facilities
8.5
Location
10.0
Overall
8.8
Cleanliness
8.6
Comfort
8.6
Location
8.6
Overall
10.0
Services
8.3
Cleanliness
8.3
Comfort
8.4
Location
8.4
Services
8.1
Staff
8.4
Cleanliness
8.4
Comfort
8.5
Facilities
9.5
Location
8.7
Overall
8.6
Cleanliness
8.4
Comfort
8.5
Location
8.7
Services
8.1
Staff
8.6

Mediocre 3.0
Pros: I liked the hotel location it was close to family/friends and the airport.
Cons: The hotel was out dated and didn¿t look like the pictures online. The cleanliness could have been better as well.
Poor 1.0
Pros: I liked that I was able to leave
Cons: It was disgusting, the walls were dirty, I got stuck on the elevator, someone was blowing the horn at 2am for 20 mins, the phone in the room kept ringing, the bed was lumpy and the straw that broke the camels back was I seen a roach, and the lights kept flickering on and off In the room I got for the older kids. It was horrific but, the staff were great.
Excellent 8.0
Pros: it’s close to the Airport
Cons: after checking in .. I went to my room the linen was dirty and it was smelling sweaty as someone sleep but ddnt change the linen … I called the front desk and immediately they put me on the clean room and the receptionist guy was very very nice…
Okay 4.0
Pros: I LOVE HOW GREAT THE BED SLEPT
Cons: THERE WAS NO MICROWAVE IN THE ROOM!!!! FOR THE PRICE OF THE ROOMS, I COULD NOT BELIEVE I HAD TO GO TO THE HALLWAY NEAR THE VENDING MACHINE TO WARM UP FOOD-- UNACCEPTABLE!!! THE FREZER SECTION OF THE FRIDGE WAS FROZEN AND FULL OF ICE------ UNACCEPTABLE!!!!
Excellent 10.0
Pros: It was extremely convenient, front of house staff was absolutely amazing!
Good 6.0
Pros: The hotel is quiet, and clean (except for the sewer blockage...).
Cons: The sewer was blocked, shower rod hanger was broken (I stayed for 3 days and they didn't fix it) you need to pay for parking (my fault I didn't check it when booking)
Excellent 10.0
Pros: staff courteous, prompt to solve issue reported
Mediocre 3.6
Not the best cleaned and maintained facility.
Mediocre 3.0
Pros: Location
Cons: Employee waa rude, couldn't get my room cleaned because of my work schedulee. Moved after un packing. Only restaurant, hours not conducive for anyone really.
Excellent 9.6
Okay thanks for the great hotel stay Beds very comfortable and quiet rooms
Okay 4.0
Cons: Rather outdated decor bordering on shabby
Okay 5.0
Pros: Close to the airport.
Cons: Shower did not have Shampoo, Conditioner, or Body wash.
Excellent 9.6
Hotel was better than I expected. Room was big and comfortable. Fridge and Keurig coffee maker were welcome. Microwave is supplied in ice room (no ice because of Covid). Very near airport. Informal restaurant in hotel was good! Hotel seemed well managed.
Mediocre 2.0
This place is not worth the money they asking for the staff is NOT FRIENDLY , they charged for parking and I didn’t park on the lot I used handicap. They didn’t give a receipt because they didn’t do the payment. The hotel room is old looking nothing like the pictures at all. They restroom was horrible and the floors were dirty to where I thought I dropped something and it was the spots on the carpet that’s been there and they are not clean same receipts paper was in the hallway for a week. The elevator only one worked and it stunk and smelled like trash. The hand sanitizer contain that was on the wall when I got there was knocked down and sat on the floor all week long and just ran on the carpet I have pictures to prove my stay
Excellent 10.0
Pros: The staff and my room
Excellent 10.0
Very nice, clean.. We love the bathroom set up… We had a different look about the hotel until we got in the rooms. I will return again.
Excellent 10.0
Pros: Proximity to the airport
Cons: Not really
Okay 4.0
Pros: Staff is just ¿ at work¿ Entire Hotel seemed to have a smell.
Okay 5.0
Pros: Location
Cons: Room smelled very bad
Okay 4.0
Pros: The staff was friendly.
Cons: The side doors were locked, so we had to walk in the rain to get to our room. The TV was extremely old, and the room was dated at best. Bedding was old. The lobby was nice, but it all went downhill from there.
Excellent 10.0
Pros: Visited several times. Always very nice and clean. Love Sonesta !!!.
Cons: Nothing at all.
Okay 5.0
Pros: I was left alone to experience the hotel. They changed the rooom without a hassle.
Cons: There needs to be a microwave in every room. Please change the bedding every two days..m There needs to be complimentary breakfast.
Excellent 10.0
Pros: The atmosphere. Very friendly
Cons: There prices for the food is a little bit overpriced for the small selection they have. They need to change how you get on the elevator. I had issues my entire stay with the card not reading. You should just be able to tap your card and not slide it in.
Excellent 8.0
Cons: Lots of weed smokers in other rooms stinking up the hallway
Mediocre 2.0
Pros: bed was decent, close to airport, but not a good spot. I stayed 2 nights, no waters for sale, vending machines were out, the elevators were broke entire stay, chef was a no show, nothing to eat
Cons: frequent traveler for work.not a good spot.I stayed 2 nts,no waters for sale, vending machines were out, elevators broke entire stay, had to wait for front desk to re-key, chef was a no show 2 twice,nothing to eat w/n walking distance. Total disarray
Excellent 9.0
Pros: The hotel room was clean .
Excellent 10.0
Pros: The front desk staff Excellent, and my room
Cons: Had to pay for parking
Mediocre 3.0
Pros: Room was clean. Food at the restaurant is decent
Cons: Wall is too thin? Stayed 2nights ; both nights neighbors on both side were so noisy at 11:30pm( weeknights). I¿ve called front desk and complained . Second night no answer after phone rang for a minute. Couldn¿t get a good nights rest and sleep
Excellent 10.0
Pros: I loved the quietness and comfort.
Cons: N/A
Okay 4.0
Pros: Location
Cons: Used face towels still hanging in the bathroom
Excellent 10.0
Pros: Clean!
Cons: No complimentary breakfast
Good 7.0
Pros: Location, shuttle & staff are the best parts. The stay was fine, just needs the building to be upgraded a bit because it is not deteriorating but it is an older building that could use some renovation but the stay was fine. They kept with COVID protocols
Cons: Fitness area was unavailable. But that is understandable during a pandemic
Okay 5.0
Pros: The customer service was great!
Cons: The room had been cleaned but was still dirty in some areas (bathroom, kitchen area) Every comforter we’ve received had stains on it. The sheets were fine though.
Mediocre 3.0
Pros: The room wasn’t bad at all and it was very clean.
Cons: The crowd of people that stayed in this hotel were so loud and inconsiderate. It felt like 6 people sitting in my room yelling and talking at midnight. When I finally fell asleep I was woken up by crying, let’s just say I did not sleep all
Mediocre 3.0
Pros: Close to the airport.
Cons: Key card for the room did NOT work. The staff finally had the maintenance person gain access to the room after 5 trips back to the reception desk from the 4th floor. Then when I entered the bath I discovered what appeared to be black mold in the bathtub
Mediocre 3.0
Pros: Nothing
Cons: Tub water did not go down when showering, Microwave in the hall by the ice machine not in the room Large bug crawling around the ceiling Hotels room was not modern older hotel
Poor 1.0
Pros: Will NEVER stay again i’ll couple was fighting physically next door all night long I got no sleep people were banging on doors all night long on the floor we were on they had no more room when we got there when we checked in yeah it was mis
Cons: I did not like the way the front desk handle the situation once I told him what was going on all night long I just looked at me and said sorry
Good 6.0
Pros: The location
Cons: hotel website stated that there was paid parking of $12 a day on-site, and off site parking in rear of hotel with no charge. Upon arrival the front desk clerk stated that there was only paid parking and had no idea of what was clearly written on the web.
Okay 5.0
Pros: Closeness to the airport.
Good 7.0
Cons: $12 per night for parking was too much. I understand the hotel is close to the airport so it would be expensive but $12 for each night of parking in a regular outdoor self park parking lot is too much. Holiday inn needs to change that policy.
Good 7.0
Pros: The price of the room was reasonable. The security was also a plus.
Cons: the hassle of my card not working on several attempts to use it to access anything like the the elevator, the doors to come inside, my room, or the entry or exit with my vehicle. Plus they only give 2 towels and 2 washcloths and that got old fairly quick.
Mediocre 2.0
Cons: It's the first time a hotel didn't let me extend check-out time to 1 pm. I really needed it as I had an interview call at 12:15 (I had to have the video call in my car). Room service actually knocked on the door at 10 am. They want you to leave asap
Good 7.0
Pros: Very decent hotel for the price staff was very friendly and let me check in early after a long flight
Cons: Sheets had dark stains on them :(
Poor 1.0
Pros: Nothing to like
Cons: One elevator. The whole hotel is hot. No amenities. It's not worth the price
Poor 1.0
Pros: Did not clean! Loud and unruly ppl in hallway. We had to walk down to get towels by ourselves because cleaning crew left receptionist there by himself!
Poor 1.0
Pros: leaving
Cons: everything
Mediocre 3.0
Pros: The restraunt that was attached.There staff was alot more helpful and pleasant.
Cons: The staff told us nothing about the parking situation when we checked in.They told us nothing about how house keeping would be handled due to covid.And the pool was warmer then the jacuzzi.
Okay 5.0
Pros: It was a good clean room If you have a flight in the morning it’s a great hotel otherwise go somewhere else
Cons: No where was it listed I would be charged $12 to park in the hotel lot. Not located near any restaurants.
Good 7.0
Cons: Front seat people are obviously overworked during this time, they had attitudes but I completely get it having to work in these circumstances.
Mediocre 3.0
Pros: Is there a charge for everything security was good but they charge for everything wasn't really impressed with this hotel.
Cons: I didn't like that I had to pay for everything. The room could be better.
Good 6.0
Pros: Great price,but a complimentary breakfast Or just coffee, would have been nice ,paying parking especially with everything that’s going to that should have been waived but hotel employees was AWESOME BEST CUSTOMER SERVICE !!!!!
Good 6.0
Pros: It is very convenient to the airport. The morning shuttle driver is a lot more helpful than the evening shuttle driver (she just sat in her seat when picking up guests at the airport). The room was a bit dated although the bedding was comfortable.
Cons: It would be nice to have some refreshing fruit water in the lobby, like a lot of other hotels do. The walls in the room were very thin and we heard next door up until 300am. Based on this I would probably pick the hotel next door next time.
Excellent 10.0
Pros: Breakfast was great. Location to the airport cannot be beat.
Excellent 9.6
Sparkling clean room & facilities, professional staff, right by the airport, timely airport shuttle. Breakfast maybe included or extra pay, depends on your type of reservation. Ruby Tuesday restaurant and other hotels are walking distance.
Good 6.5
Pros: We were given a corner room which was huge!
Cons: Expensive parking. Mold in the shower.
Excellent 8.5
Pros: Great location. Very close to the airport and local restaurants.
Excellent 10.0
Pros: Tiffany was over the top amazing.
Excellent 10.0
Pros: Friendly staff, good food, shuttle to airport and clean accommodations. Would definitely stay here again.
Cons: I have nothing negative to say about this hotel.
Sonesta Atlanta Airport South - Atlanta
Rated no. 8
7.9
Good 7.9
Based on 1,392 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
8.1
Location
8.3
Overall
8.4
Overall 7.9 Good
Based on 732 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
8.1
Location
8.3
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
6.0
Overall
9.0
Staff
10.0
Value for money
10.0
Cleanliness
7.9
Comfort
8.3
Location
8.2
Services
8.1
Staff
8.5
Cleanliness
8.4
Comfort
8.8
Facilities
9.2
Location
8.4
Overall
8.8
Cleanliness
8.5
Comfort
8.6
Location
8.2
Services
8.3
Staff
8.5
Cleanliness
8.1
Comfort
8.7
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
8.5
Comfort
8.4
Facilities
7.6
Location
8.4
Overall
8.6
Cleanliness
8.3
Comfort
8.0
Location
8.0
Services
7.8
Staff
8.1

Excellent 10.0
Pros: Staff has always been kind and the place is well kept and safe.
Excellent 8.0
Pros: The room was appropriate in size.
Cons: Not having a microwave in the room
Excellent 8.0
Pros: Great Location, friendly staff
Cons: Everything was great!
Excellent 10.0
Pros: Breakfast was good and dinner
Cons: Paying to park
Excellent 10.0
Pros: that the room was a suite
Cons: having to pay for parking
Good 7.0
Cons: they have a mandatory $150 deposit
Poor 1.0
Pros: This hotel was not clean at all. The pictures are not what the inside looks like at all. I wanted to sleep in my car instead. It seem as if it was infested with covid. I pray to God me and my children are protected and have not got sick.
Cons: Bad smell. Nasty. Disgusting. Location scary .
Excellent 8.0
Pros: Great location, friendly staff, clean and modern
Cons: Pricey, but most Atlanta hotels are. I would rate most low for this factor.
Excellent 8.0
Pros: the size of the room was amazing!!
Cons: I would clean the bathrooms better. My shower was dirty and I cleaned it before use.
Excellent 8.0
Pros: The layout of the room was really nice. I really loved the shower, I took showers at random just because. The happy hour was a perk as well. I'll definitely stay again.
Cons: No microwave or refrigerator in the room. Many out of towners visit various restaurants and have leftovers but cant warm their food up unless you walk down the hall. If I buy a beverage from the hotel vending machine, I cant even keep my cold.
Good 7.0
Pros: The staff and rooms were very nice.
Cons: Ants! When I went out to the hall to get my food delivery I noticed tiny ants crawling up the wall and baseboard. Then again in our bathroom shower and floor. Other than that everything was fine.
Excellent 8.0
Pros: room nice staff very friendly
Cons: atlanta airport very busy and loud. we are just not used to that type of noise but i did not disturb our sleep
Okay 5.0
Pros: The hotel was generally clean and convenient to the airport and to the MARTA
Cons: The lobby is nice, but t overall didn't meet my expectations of a 4 star hotel. To me, this hotel should be 2.5, 3 at best. Cons are quality and upkeep of furnishings, cheap flooring and lack of attention to detailed cleaning. Not bad but not great.
Okay 5.0
Pros: Room was very nice
Cons: The airport shuttle runs every 30 minutes and not constant which is surprising since the hotel is 5 minutes away.
Excellent 10.0
Cons: If you parked in the parking lot. You had to walk all the way around to the main entrance cause the side doors would not unlock using room key. Other than that, great experience! Quiet area and the second floor was so peaceful!
Poor 1.0
Pros: I made a reservation, and they gave my room away
Cons: I made a reservation, and they gave my room away
Excellent 10.0
Pros: The friendly attitude and professionalism of the staff
Cons: No
Excellent 10.0
Pros: Clean and comfortable beds
Cons: No
Good 7.0
Pros: Proximity to the highway and restaurants.
Cons: You could hear planes taking off every 20 seconds.
Excellent 10.0
Pros: Quiet
Excellent 9.0
Pros: Great room with nice amenities. Cordial and friendly staff
Okay 4.0
Pros: The staff was friendly.
Cons: The hotel was decent,but what dont understand is they don't clean your until u are there 3 days are more. The sheets and bedding are old had holes in them.
Excellent 9.0
Pros: The room and the attention of the receptionists
Excellent 10.0
Pros: How close it was to the Atlanta MARTA station.
Cons: I have no complaints about my stay at this hotel.
Excellent 8.0
Pros: I loved the location the best. Walking distance from restaurants and shops. Also it was minutes away from the airport.
Cons: I didn¿t like that they did not have microwave and someone coming to supply additional towels, wash clothes and toiletries
Good 7.0
Pros: The staff
Cons: No
Excellent 8.0
Pros: The staff were very courteous and helpful.
Cons: The breakfast área was not that inviting and I was in a hurry, so I skipped it.
Poor 1.0
Pros: Nothing
Cons: The Van driver dropped me off at the restaurant about 8:30 in the morning never return for me l call and called the front desk asking why haven¿t someone came back to pick me up the van driver turned his phone off and left it at the hotel
Good 6.0
Cons: Wasn¿t impressed, somewhat disappointed because the pics I saw made the room look larger than it was. Average sized room nothing executive about it. No bigger than a room at holiday inn express.
Good 6.0
Pros: Artsy Design, fitness center
Cons: Charge for parking, lack of housekeeping, cleaniness, clientele.
Poor 1.0
Cons: Unclean wrong room no customer service overall terrible night checked out early went to stay with family lost money not happy at all
Poor 1.0
Pros: The Staff was nice.
Cons: Yes 1.thing there was hair all over the pillows, then pulled back the sheets & there was hair in the bed as well I do have pictures. 2. we noticed the curtain was white but the bottoms looked like they was dipped in dirt. 3rd the Microwave is in hallway
Mediocre 2.0
Pros: The location
Cons: The bathroom smelled like urine and the tv didn¿t work
Good 6.0
Pros: Clean
Cons: Toilet was stopped up no balcony
Mediocre 2.0
Pros: The hotel room, itself was nice.
Cons: I didn't like anything except for the room. Horrible experience
Poor 1.0
Pros: Friendly Staff
Cons: We chose this hotel because it was listed as "exceptionally clean" it was not. Very dusty and dirty marks on walls broken lamp shade,dust piling up on the HVAC unit.
Mediocre 2.0
Pros: Nothing
Cons: The lady at the check in was very rude yelling dont touch the glass when I was know where near it and i know what a Corona sheild is and secondly the first room they gave me was dirty and the the second room was incomplete. Hotel indigo never again
Poor 1.0
Pros: Late check in and overcharged for my stay
Good 6.0
Pros: The front desk staff was great. I had to call ahead because we were arriving late. The room set up was great, but not as clean as it should have been.
Cons: The shuttle service from the airport is not reliable. We were told the depart on the 15 and 45. Go out to the pick up area at 38 and were not picked up until the 25, almost an hour later. Had to call the reservations desk more than once.
Excellent 9.2
Very nice hotel with a friendly staff. Only negative is that it is loud you are right next to the airport and train station bring some ear plugs. Other than that it was great!
Excellent 10.0
Pros: The breakfast was great, staff was very friendly
Good 7.0
Pros: The location is excellent and the rooms are very nice.
Cons: The restaurant was experiencing huge challenges. Took almost an hour to get a burger.
Good 7.0
Pros: Perfectly located for me. Most staff very genial. I like the contemporary decor.
Cons: Room/bathroom never fully stocked. 1stday Keurig wouldn’t work: staff brought new one-didn’t work. I left 2nd at front desk, brought my own pot. “Wood” floors often gritty. Strange restaurant. Housekeeping erratic. Parking lot
Good 7.0
Pros: Nothing
Cons: The environment
Poor 1.0
Pros: The room was nice,
Cons: Yes at 3am the night of my stay 05/31/2019 I was awakened from my sleep by the fire alarm and then it stopped i called the front desk they said it was a test the alarm came on again i called the desk he told me let them test there system third time out
Excellent 10.0
Pros: Quaint place on the creek, good value for the money. Friendly staff
Good 7.7
Pros: Nice property with decent in room services and direct tv.
Cons: The restaurant was limited and service was a bit slow. The WiFi was slow and struggled with some surfing and streaming. Breakfast was not included in the room rate.
Excellent 10.0
Pros: Service was phenomenal. The architecture of the building itself is beautiful, and the location is wonderful - convenient proximity to a lot of great dining and shopping
Okay 5.7
Pros: Very close/walking distance to MARTA station. The shuttle was very handy, running every 30 minutes/24 hrs. The drivers were very nice and helpful as well.
Cons: The room cleanliness needs improvement - due to our late check-in, had to ask for sanitizing wipes to clean the counters and all surfaces since housekeeping wouldn't be back until morning. Not a lot of dining options nearby, and when we wanted to order room service for breakfast we were told they couldn't deliver due to lack of staff, even though the menu offered room service during the breakfast hours.
Excellent 8.8
Cons: Cleanliness of room needs improvement
Mediocre 2.0
Pros: Close to the airport
Cons: We arrived very later after a canceled flight to find out that the room we had reserved online was not available. It seemed there was only one person in the entire hotel that night who was responsible for all of its occupants. She was not able to find us another room anywhere in the area.
Excellent 8.2
Pros: The hotel itself is very nice.
Cons: Nothing very close in terms of restaurants etc.
Excellent 10.0
Pros: Super cute environment, great service at the bar. Loved it!
Hotel Indigo Atlanta Airport - College Park - College Park
Rated no. 9
7.9
Good 7.9
Based on 732 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
6.8
Location
8.3
Overall
7.5
Overall 7.8 Good
Based on 1,475 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
6.8
Location
8.3
Overall
7.5
Cleanliness
10.0
Location
6.0
Overall
8.0
Staff
10.0
Value for money
8.0
Cleanliness
10.0
Location
8.0
Overall
9.0
Staff
10.0
Value for money
10.0
Cleanliness
8.1
Comfort
8.0
Location
8.1
Services
7.9
Staff
8.5
Cleanliness
8.0
Comfort
4.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
7.0
Comfort
6.0
Facilities
7.0
Location
7.0
Overall
8.0
Cleanliness
8.4
Comfort
8.3
Location
8.4
Overall
7.5
Services
8.2
Cleanliness
8.2
Comfort
8.2
Location
8.2
Overall
8.0
Services
8.2
Cleanliness
8.3
Comfort
8.4
Facilities
6.5
Location
8.6
Overall
7.3
Cleanliness
8.2
Comfort
8.3
Location
8.3
Services
8.1
Staff
8.5

Excellent 8.0
Really close to airport, shuttle provided
Excellent 9.6
Overall it was a great experience. Fast checking, great location, pretty clean, friendly staff. I recommend for a short time
Excellent 10.0
Pros: everything
Cons: it was great
Poor 1.0
Pros: The building was nice
Cons: Staff was not the best, felt as if they didn't care about any or my concerns.. I lost my card for room staff didn't give me a card she used a master card to enter room and some how manage to lock security lock..bed infested with some type of bugs my arms and legs had bumps
Excellent 9.0
Pros: I loved the friendly staff and the cleanliness!
Cons: Needs some more renovations in the rooms slightly but other than other great stay.
Excellent 8.0
Pros: breakfast buffet was great
Cons: no dining in the breakfast lounge
Excellent 9.0
Pros: The size of the room, bed, bathroom. I like the refrigerator and microwave.
Cons: My aunt said the sofa bed was a nightmare, she had to take something for pain in her back every morning.
Mediocre 3.0
Pros: No parking near by no ref no microwave room very small
Cons: Terrible
Excellent 8.0
Cons: I booked a double bed room and the second bed from the door had a deep dent in it.
Okay 4.0
Cons: Our room smelled like pot. Told the front desk and they said they would make a note of it. Also the area was sketchy after dark.
Excellent 10.0
Pros: Everything
Cons: Keep up the good work
Excellent 9.0
Pros: The room was very comfortable and nice layout.
Cons: Marijuana odor filled the hallway of the second floor where we stayed. It was designated as a smoke free hotel.
Okay 5.0
Cons: Rude front office & kitchen staff. Can¿t eat in dining room or common area. Options, go out side or back to the room. A bit excessive I think!!
Excellent 10.0
The check in and check out process is smooth. I was met with a sincere and helpful staff.
Okay 5.0
Pros: When I left
Cons: Everything
Okay 4.4
The room was virtually cleaned. However, the tables were sticky. They didn't feel like it had been cleaned for covid. The breakfast did not have any bread. The excuse given for that was just that, an excuse. The hostess at the breakfast room was overbearilly harassing. All she was doing was to much. They said you need a mask for breakfast, but did not have free ones if u didn't have 1. I got the feeling they were hoping u didn't have 1, so u don't get breakfast.
Okay 5.6
TV doesn't work/ lights like fireworks go off and on /no clock and carpet need deep cleaning..
Okay 5.0
Pros: Hot breakfast and seem like they are enforcing 2 people at a time and mask at the bf which is good.
Cons: Room was not as clean as I was expecting. We found food cover container, ripped clothing tag on the floor. In normal situation, I wouldn't care just for one night. But, with Covid I was little worried. It seem like an old hotel.
Excellent 8.0
Shuttle Driver Brenda is great!
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 8.4
The rooms are very nice. Even though right next to airport, cannot hear anything. The staff is very welcoming.
Excellent 10.0
Pros: The staff was kind and gracious. I had concerns about checking in late, however they assured me the room would be saved for me and it was.
Cons: More fresh fruit available for breakfast.
Excellent 10.0
Pros: Everything. From the curb appeal to the workers.. fantastic.. cleanliness of rooms was excellent.
Cons: Nope..
Excellent 9.0
Pros: Large rooms. Very clean. Quiet. Friendly staff Coffee always on.
Good 6.0
Pros: Location
Cons: All the Covid stuff like pool closing, limited breakfast
Excellent 10.0
Pros: Friendliness of the staff
Cons: My room the tub had some type of angle in the bottom
Okay 5.2
I felt that it could of been cleanier. I noticed urine stains in the bathroom floor and found broken glasss on the floor so I cleaned it myself. I also cleaned the sink and noticed that there were stains on the bed sheets. I didn't complain I just cleaned myself and was thankful I had my own sheets.
Good 7.0
Pros: Location! Right off main highway. Very close to airport, plenty of gas stations, food places. The staff who greeted me and checked me in were wonderful...polite, happy. cleaning crew helpful, provided extra towels and helped when key card didn¿t work.
Cons: The room could use some upgrades...get rid of carpet. Drawer on bureau needed repair as it kept opening. Beds a bit bumpy...And it smelled of old cigarette smoke.
Excellent 10.0
Pros: Family like comfort
Cons: Yes.....fee charged after being there for more than 3 days.
Okay 5.0
Pros: The first room we stayed in was updated (second upon return from our trip was not) and very nice. The WiFi worked like a champ and the area was pretty quiet.
Cons: There were unsavory characters out in the parking lot when we arrived, maybe homeless. Also the shuttle service wasn¿t available to pick us up from the airport as our flight didn¿t land until 11:30 and the shuttle stops at 11:45. Closed pool for COV
Excellent 10.0
Pros: Our stay was perfect. It was just for a night before a flight the next day. It was not too far from the airport. The rooms were clean and comfortable and the guy at the front desk was great.
Cons: Covid killing the breakfast vibe.
Excellent 10.0
Pros: We loved friendly service and the clean, beautiful room. Thank you! Will be back!
Excellent 8.4
Not so good, but , Waffles were great.
Excellent 10.0
The food breakfast The employees The coffee Everyone speaks Just a blessing
Good 6.0
Pros: Close to the airport.
Cons: The public areas weren¿t very clean, the floors in particular. Looked like they hadn¿t been vacuumed in a while. They were dirty when I checked in and when I checked out.
Okay 4.0
Pros: Location in reference to the airport. We chose this hotel because we wanted a quick trip to the airport.
Cons: Our room had ants on the bathroom floor, tub/shower area cracked and pealing caulk, shower drain corroded, patches of mold on the shower walls, the toilet was loose, bed uncomfortable. Approached by beggars asking for money at gas station 1 block away.
Mediocre 2.0
Pros: The woman at the front desk was nice and helpful.
Cons: Room was dirty upon arrival. Hair that wasn’t ours was in the bathtub and on the counter. Housekeeping kept coming to our room to see when we were leaving well before check out time, then lied to us that check out was at 11 when itââ‚
Poor 1.0
Pros: The free shuttle to the airport
Cons: The room was dirty. The bathtub surround was coming off the walls. The paint was chipped off the walls. The room smelled funny. I was utterly disappointed in the stay
Good 6.0
Pros: The room was clean.
Cons: The mattress was hard and the carpet sound the hotel was not as clean as I wish.
Mediocre 3.0
Pros: The staff were very pleasant and helpful. The breakfast buffett had a lot of choices and all of them were excellent.
Cons: The entire 3rd floor that my family stayed on smelled like marijuana smoke. The guests across the hall from us got into an altercation in the hallway and threatened to shoot each other. One of the men went into his room and actually brought his gun out.
Excellent 9.2
The staff was very friendly. Rooms clean and bed very comfortable. Price was good and affordable. Will stay again when traveling.
Good 7.0
Pros: Location and pretty clean
Good 6.0
Pros: It was close to restaurants and gas stations
Cons: It was 4 guests in the room, but they only left towels for 3. When we asked cleaning lady for 1 more set. She claimed that she only can give us 3???? We had to go to the front desk to get another set. This is unacceptable. Won't stay here again.
Good 6.0
Cons: Vent did not work no water in sink does not work
Okay 5.0
Pros: The room was fine. The bedding was decent. Plenty of parking.
Cons: When I got there, they had given my room to another person. It took over an hour to find a room and they almost sent me to another hotel.
Okay 4.0
Pros: Location and breakfast
Cons: Need renovations, especially in the rooms
Good 7.0
Pros: The staff was extremely friendly, helpful and hospitality was remarkable!
Cons: The room itself wasn't the cleanliness especially the bathroom. The hair was everywhere.
Okay 5.0
Pros: The parking lot and the location.
Cons: We attempted to check-in early but was told the system was down,we should be able to check-in at 3:00.We were not able to check-in until 3:45 p.m.Another thing I did not like was I chose this hotel because you all had a spa but it was broken.
Good 6.0
Pros: Location
Cons: The pictures looked better tan what it was in reality.
Okay 4.0
Pros: Proximity to airport, seemed to have beautiful decor and a nice extensive breakfast in the pictures.
Cons: I tried three rooms in this hotel and each one smelled terrible. I settled for the one that smelled of chlorine (from the indoor pool) because it was less bad than the moldy ones. When I asked another guest how their room was, they said it smelled bad too. There is a massive problem in this property and I feel cheated that this information was not presented upfront. I would have never chosen this place, especially when paying extra to treat myself to something a little nicer. Super disappointment.
Okay 5.0
Pros: breakfast
Cons: the water was shut off city wide
Poor 1.0
Pros: The staff was nice. Breakfast area was clean.
Cons: The ad said they have heavenly beds, but this bed was very hard and uncomfortable. The pillows were very small. There was hair from the cleaning staff or previous guest on the sink and tub The water was shut off causing me to be late for my class reunion.
Mediocre 3.0
Pros: Proximity to the airport
Cons: My room was not very clean. There were long hairs all over the floor of the bathroom and the carpet felt damp. Even with the air running the room was humid. The bed and pillows were uncomfortable. I was glad it was only a one night stay.
Good 6.0
Pros: location
Cons: Desk clerk had attitude. Room wasnt ready...carpetswet/apparently a fire occured...whole first floor was beingredone. New room had carmel cornonfloor...fridge was dirty on outside...very unappealing to use breakfastroom wasnt up to your normal standard
Good 6.8
Pros: Location near the airport, yet we weren't bothered by airplane noise either night. Breakfast included fake eggs and limp bacon, but there were plenty of other options (waffles, yogurt, oatmeal, fruit) to put together a meal. The pool and workout room were big reasons we chose this hotel. Though small, the pool is big enough to do some laps and stretches.
Cons: The wi-fi was useless in our room, #214, perhaps because it was near the elevator? We didn't need to surf much, but this would have been a major problem if we needed to get work done. There was a thermostat on the wall but it wasn't hooked up, so heat was controlled on the window unit- either it was blasting hot air or blasting cold air. It was hard to keep the room at our preferred temperature. Down pillows were too flat; other pillows were too lumpy.
Excellent 10.0
Pros: Staff was very accommodating and pleasant. Coffee station was delicious. Great selection of creamers!
Cons: Breakfast didn't taste very good. Potatos had bad flavor. Eggs were watery. Fruit tasted as if it had been cut up the day before because each type of fruit tasted the same. Danish was stale. Room coffee was gross. Tastes weak, old and stale.
Excellent 8.5
Pros: Service, rooms were cozy, restaurants close by, complimentary breakfast and cookies, tv channels, flat screen, ac unit, front desk, friendly people and shuttle.
Cons: Internet was not all that great but it was good enough and beds needs comforters. They made my back hurT. Microwaved eggs but breakfast was pretty good.
Excellent 9.6
Pros: The hotel staff were very nice, and very helpful. The complimentary breakfast was great. My room was clean, and the decor looked good.
Country Inn & Suites By Radisson, Atl Airport N - Atlanta
Rated no. 10
7.8
Good 7.8
Based on 1,475 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
8.1
Location
8.3
Overall
8.6
Overall 7.8 Good
Based on 913 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
8.1
Location
8.3
Overall
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
2.0
Overall
6.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Location
8.2
Services
7.8
Staff
8.4
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
8.0
Overall
7.0
Cleanliness
9.7
Comfort
9.4
Facilities
9.4
Location
9.5
Overall
9.5
Cleanliness
8.6
Comfort
8.5
Location
8.5
Services
8.1
Staff
8.6
Cleanliness
8.2
Comfort
8.0
Facilities
9.3
Location
8.3
Overall
10.0
Cleanliness
8.3
Comfort
8.2
Facilities
7.3
Location
8.3
Overall
8.4
Cleanliness
8.2
Comfort
8.1
Location
8.2
Services
8.0
Staff
8.3

Excellent 9.0
Pros: the room was comfortable clean and as expected. the breakfast had a few more options that i thought it would. free parking a bonus as well, as the south branch charges $12 for parking
Excellent 9.0
Pros: I want to show my appreciation for the staffs level of professionalism especially Derek!!!!!!
Excellent 10.0
Pros: Nice property
Cons: the breakfast 😋
Good 7.0
Pros: Convenient to meetings and airport.
Cons: N/a
Good 6.0
Pros: Hood building in good position very close to the Airport
Cons: No sink in the bathroom. After toilet you have to come out touching things before washing your hands.
Excellent 10.0
Pros: Room was very spacious
Excellent 9.0
Pros: The staff was phenomenal!
Cons: They where out of everything and my room was not cleaned .
Excellent 9.0
Pros: Location -- this hotel hosts the SpotHero app. Parked here and used the ATL Airport by utilizing the hotel shuttle.
Good 6.0
Pros: The staff was wonderful!
Cons: Room was dusty, counters were sticky, and sink did not drain. There was also an odor in the room. It was like bad body odor.
Poor 1.0
Pros: Nothing
Cons: It was so filthy
Mediocre 3.0
Cons: I arrived at the hotel at 2:30p and was not given a room until close to 5p.
Poor 1.0
Pros: There was honestly nothing I liked about this hotel.
Cons: We had to wait until past 5 for our room to be ready. After waiting in the lobby for over 2 hours the room was filthy. The pool there was drained, not that we would use it anyway because it was a really dirty hotel. Also the shower was broken.
Good 7.0
Pros: Great rooms
Cons: Restaurant/ bar and pool are not open , and the website has not been update to reflect the changes .
Poor 1.0
Pros: Nothing at all. No parking spots so people had to park in the middle of the lot. Staff was rude and could barely get cover, towels, or our room cleaned. The breakfast was stale and disgusting.
Cons: The entire hotel. I will never stay here again.
Okay 5.0
Pros: Check in via my phone, but it should also allow keyless entry so you don¿t have to stop at front desk.
Cons: There shuttle service was lacking. No one assisted guest with their luggage on or off the shuttle. The shuttle didn¿t show up to the airport when I arrived at airport the first morning which was also documented by the ground transportation assistant.
Okay 4.0
Pros: Decent place for a night stay. Convenient to airport close by restaurants. Safe area. Bed comfortable. Staff EXTREMELY FRIENDLY NICE!!!
Cons: Not worth $--- a night. Bathroom was NOT CLEAN AT ALL. Tub dirty and bugs behind door which tells me no mopping or sweeping was conducted..
Okay 5.0
Pros: The hotel didn¿t have parking for its guest, we had to ask the hotel across the street if we could park there. We booked/paid for 2 beds we got 1 with a pull out but they did get us in another room the next morning but only thing we liked is the locati
Cons: The hotel didn¿t have any towels and wash available when we got there and said they¿re MAY be more in the more but it depended on what time housekeeping came in. Frequent visitors of the hotel said that they never have none and it¿s been that way
Good 6.0
Pros: Staff was very kind and helpful.
Cons: Hotel was quite chaotic and looks like under staffed. A/C unit in our room was extremely loud. Setup of the room was also quite weird. Parking was very limited.
Excellent 10.0
Pros: Everything
Cons: No
Okay 4.0
Pros: Friendly staff
Cons: Blood on comforter,room dusty, dead bug on sink. Contacted management who said they would follow up but no Contact over a week later.
Excellent 8.0
Pros: Room was very clean and staff friendly. Free parking close to airport is great!
Cons: Light switch in the bathroom broken and did not get fixed in time for my stay. Breakfast is good but barely adequate - particularly if you are a vegetarian - very limited selection.
Okay 5.0
Pros: Location
Cons: It was not clean. I don¿t think 8.2 rating is real. It was no different than a standard you expect in a motel.
Excellent 10.0
Pros: The location, staff and cleanliness of the hotel. I rented a car and the parking lot was perfect. I actually could see my car from my room window. The lot was well lit and easy to get to.
Cons: The AC is the room was rather loud but other than that I liked the hotel.
Excellent 10.0
Pros: Everything about this hotel was fantastic! The customer service was superb! The hotel was very clean. Parking was easy! No complaints what so ever.
Cons: I loved everything about this hotel
Excellent 9.0
Pros: Close location to airport
Cons: They gave us some color towels.
Good 7.0
Pros: The location and the staff
Cons: The room needs some upgrades
Excellent 8.0
Pros: The staff was friendly and welcoming when we were stick at airport until 1:30 a.m. we needed sleep so very badly and it was great to find our room impeccably clean and confortable!
Cons: Maybe switch to a Keurig coffee maker.
Excellent 9.0
Pros: The staff was friendly nice and Assertive.
Cons: No microwave in room
Okay 5.0
Pros: The distance to airport was great. Hotel was also within walking distance from some restaurants.
Cons: The staff was friendly but 2 out of the 3 front desk clerks had their mask down below their nose. Gave you your room key taped to a piece of paper where they wrote your room number on and wifi info. It just seemed motel like not Hyatt Place quality.
Okay 5.0
Pros: Location to the airport and downtown Atlanta.
Cons: We had a gentleman knocking on our door drunk at 10 pm at night on a Sunday. The night before there was a large party happening in the hotel parking lot until 2 am. In neither instance did the hotel staff do anything. The drunk gentleman came back 4 times
Excellent 10.0
Pros: Clean, good location,staff polite and pleasant. Quick response if anything was needed.
Good 6.0
Pros:  
Cons:  
Excellent 10.0
Pros: Location close to airport, shuttle service, decent breakfast, very clean.
Mediocre 3.0
Cons: First room that was given key for had not been cleaned.
Excellent 9.6
My wife and I stayed the night before and the night after our 11 days in the BVI. Parking was secure, the room was very nice and the staff were great. One thing to remember is that their normal 24 shuttle is restricted because of COVID so call first to make sure when it is running. The complimentary breakfast has been reformatted so make sure you ask for details beforehand. Overall, our experience was great!
Mediocre 3.0
Cons: dirty, rundown and out of date. stains on the bedding, carpet and furniture.
Poor 1.0
Pros: The only thing I was impressed about is how the manager handle the situation.
Cons: Cleanliness was not one point and they were no keys left for each room. I did not get a key to my room until 3:17 AM
Good 7.0
Pros: It’s was very clean overall!
Cons: There were a few hairs in the tub when I went to shower, so I got cleaning supplies and cleaned it myself. The remote to my TV did not have any batteries when I arrived- the cable box never came on. 2 nights- no tv
Good 6.0
Pros: Location
Cons: No
Okay 5.0
Pros: Very close to the airport
Cons: Attitude from staff Hallways look old with thick carpet
Mediocre 3.0
Cons: Understaffed Staff not wearing masks properly Room walls dirty, chipped paint Broken faucet Someone’s fake nail left on table
Mediocre 3.0
Pros: Near food
Cons: Not safest location. Poor service right when I walked in. Nasty packaged breakfast.
Mediocre 3.0
Pros: I liked the location
Cons: The staff was very rude. The pool was closed and when asked if pool was available the staff responded w a rude snicker.
Good 6.0
Pros: The room was very clean
Cons: Not exactly what I was expecting. The room was clean but outdated. While researching hotels I was looking for free parking. When I arrive parking was $15. Hotel is located in a busy area.I would recommend for one or two night stay.
Mediocre 2.0
Pros: The spacious room.
Cons: SUPER NOISY!!! Not only other guests but staff as well.
Good 6.0
Cons: Worst breakfast of any Hyatt Place ever! Poor selection, closed early and dirty! Maintenance issues in room. The sink drain stop was broken and rigged with a tie wrap. Poor Direct TV. Channels were often blank and did not work.
Okay 4.0
Pros: It was close to the airport.
Cons: The room was hot, even with the air conditioning on. The temperature in the hallway was 82 degrees. However, the temperature in the lobby was cool.The furniture needs to be upgraded. The bed frame was dirty and was ripped on the edges.Carpet was stained.
Okay 4.0
Pros: location
Cons: The hotel was non smoking but the room smelled like cigarette smoke horribly and the AC did not work well or provide good ventilation.
Excellent 9.1
Pros: I love the friendliness of the staff, cleanliness, and location
Cons: Beds were a little small and hard
Excellent 10.0
Pros: Close to airport. Provides shuttle.
Excellent 10.0
Pros: 24 hr food, bar until 1am, big rooms with nice features, great free breakfast.
Okay 5.1
Cons: Hit me with a 25 surcharge after I checked out
Excellent 8.2
Pros: Everything was great. Great access (and even free shuttle service) to the airport. This was our second stay but not our last.
Cons: Food and drinks on site are a bit pricey.
Excellent 9.4
Pros: Comfortable beds, great food, and great staff!
Cons: Somewhat loud from the interstate but not unbearable. Airplanes weren't a problem, though.
Excellent 8.0
Pros: The staff is very friendly and helpful.
Cons: The breakfast buffet was rather over run and not enough tables so we left and found somewhere else to get breakfast.
Good 7.7
Pros: Comfortable bed and quiet at night
Cons: Staff complaining loudly at breakfast dining room regarding schedule and hours. Which made me feel uncomfortable enough to leave room
Excellent 9.4
Pros: When we arrived we were greeted by a very friendly and pretty lady that checked us in and gave us a brief tour of the breakfast area and the amenities. She made some personal suggestions and was very helpful and pleasant. The room was clean and everything appeared to work. We didnt have any issues with hot water or anything. The sitting room and kitchenette was a nice feature that i seldom have in rooms I book. Breakfast in the morning was good, much better than i expected honestly. I would definitely stay here again
Cons: One of our keycards didnt work. im sure we could have gotten it replaced but we never bothered to.
Mediocre 3.6
Cons: The staff was not courteous. The cleaning crew was still cleaning at 6 pm with music barring that cost be head down the entire hall. My food order was forgotten about and the iron in my room stained my clothing. The replacement iron given to me was supposedly checked by staff. It would not even turn on. When I went to check out to complain there wasn't an employee to be found.
Excellent 10.0
Pros: The staff was incredibly friendly and helpful. The rooms were spacious and clean and for a great price. The hotel was quiet and easy access to restaurants and the interstate.
Excellent 8.3
Pros: Great breakfast
Cons: I paid extra for a double room and they only had king's available
Hyatt Place Atlanta Airport North - Atlanta
Rated no. 11
7.8
Good 7.8
Based on 913 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.4
Facilities
9.2
Location
8.6
Overall
8.9
Overall 7.8 Good
Based on 308 reviews
Cleanliness
8.2
Comfort
8.4
Facilities
9.2
Location
8.6
Overall
8.9
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.2
Comfort
8.3
Location
8.6
Services
8.3
Staff
8.5
Cleanliness
8.0
Location
8.0
Overall
8.0
Staff
10.0
Value for money
8.0
Cleanliness
8.3
Comfort
8.4
Location
8.9
Overall
8.0
Services
8.1
Cleanliness
8.7
Comfort
8.9
Location
8.6
Services
8.4
Staff
8.8
Cleanliness
7.9
Comfort
8.1
Facilities
9.0
Location
8.6
Overall
8.8
Cleanliness
7.6
Comfort
7.7
Location
7.7
Services
7.8
Staff
8.5

Excellent 9.0
Pros: Shuttle and shuttle driver on time and friendly
Excellent 8.0
Pros: The staff was exceptionally nice and helpful!!! Super!!
Cons: The hotel shuttle was horrible, waited an hour and half never showed up!!! I called and still no one ever showed up!!! I had to do something different to get to the hotel, thank God He was looking out for me!!!
Excellent 8.0
Pros: Loved the evening staff. They were so nice. The lady that ran the bar was so helpful and nice and they really did a great job interacting with my kids. The hotel was very clean. The beds were comfortable. I'd stay there again.
Cons: The rooms were nice but some of the wallpaper was coming off the walls and the roller for the blackout shades were broken. You could pull the shade down but not put it back up.
Poor 1.0
Pros: Pool inside and out
Cons: N/a
Excellent 9.0
Pros: The staff was great. Hotel employee driving the shuttle was always on time. From pickup and drop off at car rental, she even saved us from getting soaked in the rain with a pickup from Ruby Tuesdays.
Cons: Air condition vents made the room have a mildewy smell.
Okay 5.0
Pros: Staff was very pleasant
Cons: The beds were not comfortable which was disappointing for a Hilton brand. I always choose Hilton for that reason they typically have wonderful beds this one however wasn't that good
Good 7.6
Good
Okay 4.0
Pros: The Staff was excellent. No complaints there
Cons: Room was smaller than advertised , asked for housekeeping that never came, parking was implied not informed upon checking in and the tv went out
Mediocre 3.0
Pros: Location
Cons: Room was filthy, pool party very loud
Excellent 8.8
A/C unit NEVER got cold even after maintenance put it on "62°" as he stated. Staff wasn't accommodating. They were visibly overwhelmed
Good 6.0
Pros: I was informed of “no reservation confirmed” upon arrival. Despite my having a confirmation # via Booking.com, Hilton Garden Inn apparently never received my reservation. Ms. Ricki and Ms. Evita were very professional and went beyond the call of duty to assist me with lodging onsite.
Cons: 1. No record of my confirmed reservation on arrival. 2. My room was never cleaned during my stay. 3. I had to request clean towels from Front Desk.
Excellent 8.0
Pros: The staff was very nice and helpful. The room was comfy.
Cons: The fridge in the room worked but was wobbly.
Excellent 8.0
Pros: Decor and location
Cons: Trash was not emptied in room from previous occupant. Lady at front desk wasn¿t friendly or informative - she watched me walk around lost for sometime before she offered me directions to the elevator to get to my room.
Mediocre 3.0
Cons: First room that we got was terrible sheets not been change also had stain on sheet (I did take pictures). Bathtub was not clean as well I will not been recommend or stay at this location again.
Poor 1.0
Pros: Location
Cons: The hotel room had a bad odor, when we first approached the door, there was no sealed on the door. Then we were more to another room and it had a molded smell. We asked another if their guest room smelled and they replied no.
Good 7.6
Well started off kinda weird being I checked in only to go into my room to have someone else already in there an in the shower😳..I quietly backed out the room w/out being noticed an went back to the front desk. Brittany the front desk clerk qas apologetic an stated no one was listed as being in that room. I got another room next door which was kool. The toilet tissue handle was broken which cause my tissue to keep falling on the ground. But overall it was a good stay an I would book there again.
Good 7.0
Cons: Someone at the front desk said their airport shuttle ran to midnight and usually took 6 minutes to reach the airport. When I called back at 11:50 to request a shuttle, I was told the shuttle had stopped. Had I known that, I would've booked another hotel.
Mediocre 2.0
Pros: The location
Cons: Food from the restaurant was poor. The room was clean but it wasn¿t as taken care of.The hallways were dirty. Security was lacking...guests were playing music outside at the firepit until past 12. A very loud fight broke out downstairs after 3 am
Excellent 8.0
Pros: It has always been a very clean and comfortable room.
Cons: Staff
Excellent 10.0
Pros: I loved the atmosphere and the staff was very nice and friendly
Cons: Not that I can think of.
Excellent 10.0
Pros: Everything was what I excepted
Cons: I wouldn¿t choose any other hotel whenever I come to visit
Good 7.0
Cons: Curtain in room allowed all light to keep room lit from spotlight on roof. Not good. I could read newspaper with lights out
Excellent 10.0
Pros: Cleanliness and fairly new remodel.
Cons: No
Excellent 10.0
Everything was nice and clean
Excellent 8.8
My stay here was good. The only thing is telephone was working and the big light by the door wasn’t working. Other than that, I have no complaints.
Excellent 8.0
Pros: Location
Cons: No
Good 7.0
Pros: Large room, friendly staff
Cons: A/C did not blow cold. Called and spoke to front desk 3 times. Sent someone up 3 times. A/C never fixed. Let them know at checkout. Luckily it was cool outside most of the time.
Excellent 10.0
Pros: Your front desk worker . He was extremely polite, friendly, and professional. I've traveled a lot and I wish every hotel had employees like him. You are extremely lucky to have such a wonderful staff member.
Cons: The only complaint I'd have is there was a dirty wash cloth in the bathroom when we arrived. I did not complain about it do to the wash cloth being on top of the shower curtain and I noticed it was easily unnoticed. But overall I have no real complaints.
Okay 4.0
Pros: Room was clean. Morning staff was pleasant and courteous.
Cons: Restaurant; not open, a cold paper bagged breakfast is the breakfast included with our stay. Bar is not open. Airport shuttle, limited to early morning and late afternoon, all are listed as part of the package for this hotel. Not a good experience.
Good 6.0
Pros: Location
Cons: Parking
Excellent 10.0
Pros: Friendliness of staff even the housekeeping department are very curteous
Okay 5.0
Cons: The boxed breakfast had expired food in it and the receptionist was not wearing a mask!!
Excellent 10.0
Pros: Enjoy my stay Beautiful hotel & rooms nice clean staff so great kind pleasant helpful great customer service
Cons: I love the hotel and staff were great Pleasant courteous great customer service the manager on duty &  were great
Excellent 8.4
Quiet and peaceful
Good 6.0
Cons: The listing said that parking was free but when I arrived I was charged for parking.
Okay 5.0
Pros: Not much.
Cons: This was supposed to be a handicap accessible room. There was a bar on the bathtub but the toilet had no handicap aids at all. Alarm clock did not work, you could not set it. The television remote did not operate the television.
Poor 1.0
Pros: Room was clean and well maintained
Cons: There was a HUGE wedding reception scheduled at this hotel when we arrived. There were 20-30 people under the front awning, the lobby and front areas were packed, and there was NO PARKING for paying guests. Most of the people were drunk and we felt unsafe
Excellent 10.0
Pros: I enjoy the hot breakfast and the snacks at the end of the day. That area was a great place to congregate after a long day with colleagues.
Poor 1.0
Pros: Location. Room size.
Cons: 1) Staff. 2) Broken TV. 3) Faulty lamp switch. 4) They sold my prepaid room because "Diamond trumps everything" causing me to have to find another room at 3am since my flight got in late.
Poor 1.0
Pros: Absolutely Nothing!
Cons: Yes. Management Stole my Money and Refused to Return it Back to Me after Stating Otherwise! They were Horrible Liars and I plan to Report them for What they did to me! I am Angry & Appalled that they would lower their Standards as a Service Industry!
Mediocre 3.0
Pros: quiet, good bed
Cons: Called hotel at 10:45pm; notifed we would arrive after 2:00 AM per flight delays. Was assured was ok. Finally arrived at hotel at 4:45AM; told we did not have a room, no reservation. Explained I had called in to confirm; was suggested I hadn't done that.
Excellent 10.0
Pros: The room was absolutely amazing. Sidney, Ellie, Kay, Joy, and Carolyn were a blessing! Will definitely be staying here again.
Cons: It would have been nice if breakfast would have been included.
Poor 1.0
Pros: The location was ideal. I enjoyed both the indoor and outdoor pool.
Cons: I arrived to the hotel,I was told that my room was not ready and that I'd have to wait for one I asked for more towels,I was told that they didn't have any. I had to go to walmart to buy some so that I could shower that night. Emphatically disappointing.
Excellent 10.0
Pros: The staff were really helpful and friendly. I felt very safe here.
Cons: Nothing
Excellent 9.1
Pros: Everything
Cons: Nothing bad to say
Hilton Garden Inn Atlanta Airport North - Atlanta
Rated no. 12
7.8
Good 7.8
Based on 308 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
9.6
Food
0.0
Location
8.6
Overall 7.7 Good
Based on 4,656 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
9.6
Food
0.0
Location
8.6
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.0
Comfort
8.1
Location
8.5
Services
7.8
Staff
8.3
Cleanliness
8.6
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.2
Comfort
8.3
Location
8.5
Overall
7.3
Services
7.9
Cleanliness
8.3
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.4
Cleanliness
8.3
Comfort
8.3
Facilities
10.0
Food
0.0
Location
8.7
Cleanliness
8.2
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.4

Excellent 8.8
Very disappointed as booked because they had hot breakfast with room but on thanksgiving,there was only coffee. Not even fruit or cereal. Too bad. Bad planning on. La quotas part
Excellent 9.0
Pros: Close to the airport, easy parking, felt safe, kind staff.
Cons: The shuttle was very unreliable.
Good 7.0
Pros: Availability
Cons: Not that big a selection
Okay 4.8
Not allowed to check in online. Room very old. Did not feel all that safe.
Excellent 9.2
We enjoyed our stay here! The only complaint we would have is that the breakfast wasn’t as good as we had hoped. Out of coffee, no waffles, no bacon. We understand that everyone is short handed but at least coffee.
Okay 5.0
Pros: Location
Cons: Carpet smelled and lots of noise in hallways
Excellent 10.0
Pros: Everything was in a 15min radius
Cons: Nothing
Excellent 8.4
Overall experience was satisfactory! Will be back soon.
Excellent 9.2
Staff are friendly, amazing, and very helpful. My only criticism is that they won't let you choose between card and cash when you buy from their shop. They charge your card automatically. That aside, my experience was good.
Okay 5.0
Pros: The night staff was very friendly.
Cons: The only thing I had a issue with was the room seemed a little messy. There was hair on the bed and residue on the night stand.
Good 7.0
Pros: Front desk was fast and friendly
Cons: Elevators seemed dirty and the doors would get stuck
Good 6.0
Pros: The front desk people smiled.
Cons: The fact that the hotel shares the van with two other hotels. The following morning I was the only customer to get on the airport van because it was already full, leaving approximately 10-11 people in the lobby worrying about their flights!
Good 6.0
Pros: Was close to the airport, free breakfast
Cons: Apparently if you pay with chime or cash app you won¿t get your deposit back whichhh just doesn¿t make sense, mold was in shower of first room, only one person working at night at a airport hotel? Hire more staff
Excellent 9.0
Pros: The staff was friendly and extremely helpful in accommodating our schedule.
Good 6.0
Pros: The location to the airport. It is a 8 min drive.
Cons: We were there for one night and we needed to change our room because there were ROACHES in and near the fridge and on the desk. WAS EXTREMELY DISAPPOINTED. They did move us but I was very leery about the new room.
Excellent 9.0
Pros: location to airport room was good
Cons: staff unhelpful on public transit large bug upon entering room-distance from marta without knowing bus to get to it-np regular creamer for coffee-
Excellent 10.0
Pros: The check in experience was easy even though it was after 2 am when I arrived
Cons: Breakfast food was not staffed well. Out of pancake batter out of syrup in fact about the only thing they had was eggs and sausage. Breakfast overall was horrible
Okay 4.0
Pros: Proximity to airport + free shuttle
Cons: Cleanliness - lots of stains in the room, on the headboard + furniture + ceiling. The breakfast was extremely limited.
Poor 1.0
Pros: The location close to the airport.
Cons: Staying 4 hours - 1AM to 5AM - in a disabled spot out front. Had to pay $10 for all day parking pass. The ottoman was missing a leg and when I sat down to put my shoes on it threw me to the floor and almost into a chair. Shower dripped all night. Sucked.
Excellent 9.0
Pros: The room was very clean and comfortable. The staff were very friendly and helpful.
Cons: The TV in my room was a little hard to figure out.
Okay 5.0
Pros: Location
Cons: wet, dirty wash cloth was still in the shower. Only one wastebasket in room, the one in the bathroom. Rubber tire-like apparatus on the floor outside the shower was gross. I doubt it's santized after each use. Half full bottles of shampoo, etc.
Good 6.4
Would not book for a family vacation. The free breakfast was gross. One of the elevators sounded like it needed maintenance. The AC anywhere but my room seemed not to be working. Location is great if you are working/training at Delta or the airport. But the area has a lot of crime.
Excellent 9.0
Pros: I enjoyed my stay there, a very pleasant atmosphere
Cons: no complaints
Mediocre 3.6
No comment just disappointment
Okay 5.0
Pros: Room was pretty clean.
Cons: Wifi was almost unusably slow, parking is not free, staff were helpful but not very friendly, TV was so dim I could not watch it.
Good 7.0
Pros: Close to airport
Cons: Very noisy in the building, could hear neighbors in bathroom. Somebody was vacuuming at 2pm , we assume it was in the hallway.
Excellent 10.0
Pros: The people. Everyone on staff that I encountered, without exception, was phenomenal. This was one of the best hotel stays I¿ve ever experienced.
Excellent 9.0
Pros: cleanliness
Cons: The gate for the parking was not working.
Excellent 10.0
The hotel staff was very courteous and helpful.
Okay 4.0
Pros: The air conditioner died on my last night there and could not be fixed. The hotel does not offer water at breakfast
Excellent 9.0
Pros: Excellent value for the money. It was very clean, looked to be fairly updated. Staff was friendly. Very close and convenient to the airport as well.
Cons: TV in the room was OLD- needed to be replaced. I wish they would have started continental breakfast earlier (I believe they started it at 6AM, we had an early flight so missed it)
Good 6.0
Pros: Close to the airport. Affordable. Good value.
Cons: The soaked dish and the shower was missing so nowhere to put soap or other items for showering
Good 7.0
Pros: Pool was open and not crowded
Cons: Breakfast could have better options.
Poor 1.0
Pros: Close to airport (airport shuttle).
Cons: Staff overcharged deposit, hair in bed, underwear in shower.
Good 7.0
Pros: Convenience, location, airport shuttle
Cons: Condensation from the air conditioner made a significant portion of the carpet wet. By the time it was noticed, it was too late to ask to switch rooms. :(
Okay 5.0
Cons: For the price per night the cleanliness was poor and bathroom apearance and size was small and could use some remodeling so people can use comfortably.
Mediocre 2.0
Pros: The close proximity to the airport.
Cons: Bathroom sink was clogged completely. There were only two towels and no bath mat for 3 guests. No shampoo. No breakfast, which was very disappointing since that¿s one of the reasons I booked this location. I would not recommend.
Mediocre 3.0
Pros: close to the airport, provided shuttle service, provided breakfast
Cons: the hotel was very, very dirty (elevator, room), room was in desperate need of repair (broken shower handle, broken floor baseboards)
Poor 1.0
Pros: The location and close proximity to attractions
Cons: Small room, bathroom is not separated from the ret of the room, the ac unit was old and didnt keep the room cool, it went from cool to hot and back to cool then hot, all night long. The star rating and price did not match the hotel at all.
Good 7.0
Cons: I was looking forward to relaxing in the pool only for it to be closed. If I had known prior to my stay that the pool was closed I would have chosen a different hotel. They only cleaned our room once throughout our entire stay.
Good 7.0
Pros: Super clean and spacious room with decent wifi speed. Not too far from airport.
Cons: It took a long time just to get checked in. Parking isn't included in the reservation price, wish they were upfront about it. The woman at the front desk wasn't unfriendly, but she certainly could have been nicer and more professional. Very slow elevator
Poor 1.0
Pros: The location is near the airport.
Cons: I was so disappointed with the overall condition of this hotel.The halls were deplorable. They were dirty, full of debris. The room's sheer window curtains had pizza sauce or ketchup spots where they met in the middle. I would never recommend this hotel.
Poor 1.0
Cons: It was disgusting and the morning staff was nonresponsive.
Okay 4.0
Pros: Near airport
Cons: Smelled like weed, check in was very long and pool not opened.
Poor 1.0
Cons: The staff allocated the same room to 2 different people and they allocated then after complaining they gave a different room which is not even cleaned. This is the worst experience I ever have in a hotel.
Poor 1.0
Pros: It was close to the airport
Cons: In the description I was promised hot breakfast but the morning of it was a brown bag with random things inside. Its not because of covid everything is opened. If they would of put that on the website I would if never booked the hotel
Poor 1.0
Pros: Nothing
Cons: The hotel overcharged me and in telling the GENERAL MANAGER that I was over charged, he called me a liar and told me to ¿Do the math¿ and refused to refund me. So I had to contact corporate to get my money and didn¿t even get an apology. Worst ho
Poor 1.0
Pros: Nothing good about it.
Cons: All the hidden fees. $10 to park $50 deposit or $250 for those paying cash Strong smell of skunk weed I ended up cancelling after I got there because I had no idea about the hidden fees, so I didn¿t bring enough money to cover them.
Poor 1.0
Pros: Nothing
Cons: The hotel was filthy. The hallway floors, elevator floors and walls, the floors in my room and bathroom were filthy. I had two rooms but just one car. I got charged for parking for both rooms. You had to beg for towels and washcloths. Pool was closed.
Mediocre 2.0
Pros: The only positive about this hotel is the location to the airport and the shuttle to and from the airport.
Cons: The rating of 4 stars is a complete misrepresentation of this hotel. This is a renovated old building and has much to be desired. The building is not clean and the rooms were not clean. I will not go back.
Okay 4.0
Pros: It was a place to sleep¿not a great hotel.
Cons: The hotel was dirty¿we asked about the pool hrs and they stated that it was closed. This was one of the main reasons I booked this hotel. My room was dirty, the bathroom toilet kept running, the floor was filthy, bagged breakfast. Do not stay here!
Good 7.0
Pros: Location
Cons: Cleanliness
Mediocre 3.0
Pros: Location in relationship to hospital
Cons: Getting quoted $-- for my stay and then billed $---
Okay 5.0
Pros: close to freeways.
Cons: Pool advertised but closed. Only 2 towels and 1 wash cloth for 4 people for 2 days. Hot breakfast promised in email sent to welcome, but lousy bag given. Clerk said 20 for parking would be rebated back, but wasn't.
Okay 4.8
Opted for this hotel as it's close to my facility....shuttle was efficient and the room was clean and comfortable!! However, I found the staff to be less than desirable. No customer service.....and encountered a bit of attitude at both checking in and out. The promised breakfast bags at 0600 were not available either. Sad.... but this is what you often encounter in the ATL!!!
Mediocre 3.0
Pros: Location is cool.. Everything else sucked no changing of sheets, breakfast sucked. And that dam shower curtain!!!! Y¿all lucky the location cool..Oan you pay for parking..oh and I didn¿t get the room I reserved and was told pretty much to shut up ab
Cons: Everything else..the staff were rude as hell and the nighttime lady made me feel like a dam criminal! My key stop working and she dam near made me recheck-in to get another one smh! I never got any new towels and I was there one day shy of a business week
Excellent 8.8
Because of covid some of the changes take away from that warm and personal touch
Mediocre 3.0
Pros: The people who work there they was kind and polite
Cons: They don¿t clean your room everyday no complimentary breakfast the swimming pool wasn¿t open & they didn¿t change the bedding the whole stay there
Mediocre 3.0
Pros: Location near airport.
Cons: Cost to park, $10.00 per day. Extremely rude to me at checkin and with adult daughter later....same employee. Would not return to this hotel if others were available close to the airport with a shuttle service.
Mediocre 3.0
Pros: It was close to the airport and had a shuttle to and from as well.
Cons: The updates from what I assume are from a recent remodel looked nice but right from the lobby you can tell it's just filthy. The room was disgusting. The headboard was full of grease, the floor in the bathroom was sticky, black goop on rags... Just nasty
Mediocre 3.0
Pros: The location
Cons: The lack of cleanliness especially amidst this COVID19 pandemic. The bathroom was filthy upon arrival and they never made up the bed.
Mediocre 3.0
Cons: Smelled of smoke, local party hangout apparently..
Excellent 10.0
Hotel looks refurbished, clean, nice staff.
Okay 4.0
Pros: Nothing
Cons: My 1st room 419 ..smelt nothing but cigarettes it is supposed to be no smoking rooms and the lady tell us that they didn't have enough people to clean really do you not check rooms before you lease it to or rent it to anybody I'm so disappointed I felt insulted I feel like I stayed in the $2 hotel room probably a $2 hotel room would have been better and cleaner...very unprofessional when the clerk tells you if you don't like it you could leave... I took pictures of the toilet had pee all over the toilet seat like it was crusted on their crumbs everywhere the refrigerator was leaking water and it was so Frozen and it didn't even work so they transferred me to a different room I wake up this morning to make coffee in room 120.. hair in my refrigerator and one of the seats have stains on it like if somebody had sex on it and they're all staying and I took pictures of this room as well... coffee pot don't even work I asked the lady in the front she says there's a coffee it in the breakfast area that's so inconvenience I drove all the way from Houston Texas and I'm here endeavour hotel that supposed to be clean hotel I don't know there was even some women outside soliciting in front of the hotel and and it was until 2:30 in the morning I expected better from that because I've come to college Park Georgia for 8 years I've been coming here and staying at this hotels in this area and never experienced a dirty hotel like this and it wasn't even the hotel outside or in the lobby was the room and the front manager or the night manager or the girl that works at front tell me if I don't like it I could leave to another hotel and another guest told me the same thing in front of the chicken lady when I got here last night at 11 p.m.
Excellent 10.0
Pros: This hotel has the most comfortable bed I've ever slept in away from home. I brought my own pillow (everyone knows hotel pillows are awful) and slept 9 hours straight--unusual for me as I've suffered from insomnia for over two decades. The staff is very friendly and accommodating. Rooms are clean and spacious.
Excellent 10.0
Pros: The staff was very welcoming and courteous.
Cons: Nothing to dislike on this visit.
Excellent 10.0
Pros: Very friendly and helpful staff
Cons: The sausage and eggs for the (admittedly free) breakfast could use improvement.
La Quinta Inn & Suites by Wyndham Atlanta Airport North - Atlanta
Rated no. 13
7.7
Good 7.7
Based on 4,656 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
8.2
Location
8.4
Overall
7.9
Overall 7.7 Good
Based on 1,541 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.2
Location
8.4
Overall
7.9
Cleanliness
8.0
Location
8.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
7.8
Comfort
7.9
Location
8.3
Services
7.7
Staff
8.4
Cleanliness
8.6
Comfort
8.0
Facilities
6.6
Location
8.0
Overall
7.3
Cleanliness
8.5
Comfort
8.6
Facilities
8.6
Location
9.0
Overall
8.5
Cleanliness
8.0
Comfort
7.9
Location
8.3
Services
7.7
Staff
8.5
Cleanliness
8.4
Comfort
8.4
Location
8.5
Services
8.0
Staff
8.8
Cleanliness
8.1
Comfort
8.2
Facilities
9.0
Location
8.4
Overall
9.3
Cleanliness
7.7
Comfort
7.7
Location
8.2
Services
7.4
Staff
8.5

Okay 4.0
Pros: Room was spacious and parking was convenient.
Cons: Breakfast was poor. It was advertised that there was a bar and restaurant on the website, which was not true. There was no microwave in the room and the TV was missing several channels. The TV was not smart and the room did not have an HMDI cable.
Excellent 8.0
Pros: Staff member named Kiba she was great help
Cons: The bed and pillows was very uncomfortable awoke with a back ache .the phone and refrigerator,was not working , the ice machine was a sad site to view had rust and water overflow underneath, i was sad that they didn't have an ink pen or pad in the room as before, they didn't supply the lotion , had a half roll of tissue .....and the fee for parking ridiculous, very disappointing NOT sure if I'd ever return...
Good 6.0
Pros: I did not eat the breakfast
Cons: The room was out dated and I was not able to turn off the television by remote or the console. The shower curtain was too long for the tub and the vents throughput the room were full of black lint, especially the air conditioner. The carpet had multiple stains and appear old and dirty. I will not stay at this location again.
Okay 4.0
Pros: The room wasn't comfortable at all the bed sucked and pillows smelled like vomit. Told the staff in the morning but it seemed like they didn't care.
Cons: Bed and pillows need replacing.
Excellent 10.0
Pros: I liked the size of the room
Excellent 10.0
Pros: It was quite and comfy
Okay 4.0
Pros: The only thing I liked about the hotel experience we had was the woman at the front desk. While not able to fulfill our request, she was helpful and clearly trying.
Cons: I requested a king size bed (even paid extra for it) but when we got there we were given two full size beds. When discussing the king size bed with the front desk they were not able to help me at all. I'm extremely disappointed and will not be staying at this hotel again. Would not recommend.
Okay 4.0
Pros: I liked how easy it was to check in. The staff were pretty cool.
Cons: The only bad thing is our mattress look like someone had been murder on it and also look like blood stains on carpet
Okay 5.0
Pros: I liked how close it was to the airport. Everything else was lacking from what I was made to believe to expect.
Cons: It had cosmetic blemishes that took away from the aesthetic of the room and the hotel. These issues are minor but it detracted from the experience because I was made to believe iI was checking into a higher quality hotel.
Okay 5.0
Cons: Hotel room was not as clean as it could have been. Needed sweeping and found hair when pulled the covers back. It took the front desk clerk ten minutes to come to the desk after already being aggregated that I even had to be there in the first place.
Good 7.0
Pros: Excellent location and great room size
Cons: The room was somewhat dusty and the air conditioner made noise the whole time that I was there didn't get a good night sleep. With a few simple improvements this hotel could easily be 4 to 5 star rating. I would like to visit again thanks. Afterwards.
Mediocre 3.0
Pros: It is close to the airport..,
Cons: There were damaged doors on many of the rooms. It looked as if the rooms were previously broken into.The doors were not secure or safe due to this damage, and they were not maintained well. We also killed a roach in our room. It was very hard to stay.
Excellent 10.0
Pros: Extremely sweet staff every thing was very clean and nice
Cons: Their was nothing about this hotel that I didn't like
Good 7.0
Pros: Location
Cons: Visibly rundown, mediocre
Good 7.0
Pros: Clean with a friendly staff
Cons: Breakfast was terrible. Cereal and donuts. the hot food was atrocious. Frozen microwaved dried out processed something
Excellent 10.0
Pros: The staff
Good 6.0
Pros: The staff was kind and accommodating.
Cons: The refrigerator and AC Were very noisy. Room was not very clean.
Poor 1.0
Pros: Nothing at all...and I usually love going to the Hyatt.
Cons: 1. The refrigerator didn¿t work, but the lady at the front got it replaced ASAP. When I opened the refrigerator door, part of the wood on the bottom of the stand broke off. 2. The bathroom door hadn¿t been wiped off. 3. A/C had been pulled out.
Excellent 10.0
Pros: Location
Cons: The pool wasn¿t Accessible
Mediocre 2.0
Pros: Room was clean
Cons: Didn't have hot breakfast, Our light bulbs kept going out. No room cleaning during our stay. Rude employees. Lots of people smoking weed. I had to bring my old dirty towels downstairs myself in order to get clean ones.
Excellent 8.0
Pros: I liked the location
Cons: I didn't like haveing to pay for parking.
Excellent 8.0
Pros: The staff was accommodating with the printing issues that I experienced with their printer. The airport shuttle service was needed and appreciated due to the hotels remote location. The stay was pleasant. I'd recommend but first inform of dislikes.
Cons: I did not like that the hotel is highly priced while not cleaning rooms daily, no microwave in rooms, no access to swimming pool, no laundry facility, sneaky parking fees, and very limited breakfast selections.
Excellent 10.0
Pros: The room is fit for a king!
Cons: No
Poor 1.0
Pros: NOTHING
Cons: Hotel was dirty hair in bed bathroom dirty I did not stay I asked for money back I didn¿t get it I stayed somewhere else customer service was horrible and police were all in front
Okay 5.0
Pros: Location was close to the airport and other attractions
Cons: Front desk staff on first night was nasty
Excellent 10.0
Pros: Everything
Cons: Not at all
Poor 1.0
Pros: I did not like this hotel and I actually wanted a refund it was not clean the plumbing was not working correctly the handle on the toilet was broken and it was hair in the bathtub everywhere. Will never stay here agsi
Excellent 9.0
Pros: The staff was amazing.
Cons: There were components of the bathroom that did not work properly.
Excellent 10.0
Pros: Everything.... This is my favorite hotel I love staying there
Cons: No
Okay 5.0
Pros: It was close to the airport and car rental
Cons: The carpet was dirty as well as the couch. I did not feel comfortable placing my items on the couch. We had to pay $12 a da for parking. I was not impressed.
Excellent 8.0
Pros: The mini fridge and the separation from the bed and the sofa area
Cons: That it did not have a dresser or a bigger closet. Also the bathroom was a little small
Poor 1.0
Pros: Nothing Refrigerator Didn't Work Large Roaches In My Room From The Time I Entered The Property No Staff Available Staff Started Automatically Trying To Itemize Everything From Early Check-in When I Already Paid In Advance Charged For Parking When It's Fre
Cons: Free Never Ever Looked At My Reservation Just Started Automatically Trying To Itemize Everything No Hello No Nothing Wouldn't Honor My Hyatt Regency # or Status Terrible.
Excellent 8.0
Stayed here many times in the past. Was disappointed when we checked in and were told there was a $12 a night parking fee. Going to be staying 4 nights, vocalized our displeasure and they comped the parking.
Good 6.0
Pros: the bed clean
Cons: cleaning and poor maintenance
Mediocre 3.0
Pros: The hotel was clean
Cons: For the price I paid for a week (almost $---) it was not worth it at alll. The bathroom very small!! The tv very outdated !!
Poor 1.0
Cons: The lady at the front desk was very rude and locked us out of our room. She could not see we had booked an extra night. Treated us like criminals. Very nasty
Poor 1.0
Pros: Close to the airport.
Cons: The hotel was very outdated and the rooms were dirty. I’m very surprised Hyatt allows this. Is not consistent with the Hyatt Brand at all. Smells terrible throughout the hotel. Would definitely not stay here again.
Mediocre 3.0
Pros: Size of room has a lot of space. Comfy room.
Cons: I didn't like the fact housekeeping lied about a outlet hole in the wall and said I punched a hold in the wall and the hotel tried to blame me. Funny thing it was a simple outlet hold that needed a plug. They should have checked inside of taking her word.
Poor 1.0
Pros: Area
Cons: My room was dirty and couldn’t sleep people were fighting and getting high in the room next to me
Good 7.0
Pros: Not much
Cons: Three or four years ago this was a fairly nice hotel. Certainly not the same now! If they don’t take hold pretty soon it will be like 90% of the hotels in Atlanta. Normally considering the demographics hotel get pretty run down in three or
Poor 1.0
Pros: Close to airport
Cons: Dirty, smelly room. Toxic, chemical type smell in lobby. Cigarette smoke smell in bldg from ppl smoking in the hotel. A vile hotel made worse by the even more repulsive and unprofessional management and some staff. The worst Hyatt property ever stayed at.
Good 6.0
Pros: It was centrally located
Cons: everything i got on the elevator it smells like Marijuana
Okay 5.0
Pros: The location was conveniently located outside of Atlanta. It was great to avoid traffic and would be perfect if you were traveling from Atlanta International.
Cons: The hotel was dated and the room left lots to be desired. The room was musty with lightbulbs not working, had mold all over the shower, the A/C unit had dust caked, and the TV barely worked. There was also an overwhelming smell of marijuana on our hall.
Good 6.0
Pros: The staff were great providing information and answering questions.
Cons: No cleaning service until 3rd day of stay, but you could leave trash outside of door and towels to get clean ones and trash emptied. Trash in garbage near elevator always running over and with a bad odor. Soda purchased from front desk was $3.51 for 20 oz
Okay 5.0
Pros: Location, free parking.
Cons: The microwave used to heat up the breakfast sandwich was absolutely dirty, looking at it from the outside. I told one of the staff about the coffee being empty. She thanked me. Yet, when I came back later for the coffee, it still had not been refilled.
Poor 1.0
Pros: Roaches, stains and burn holes in couch and flooring. Stained walls...Roaches came out at night I packed my bags and left didn't even stay the entire reservation.
Poor 1.0
Pros: There were no bedbugs. That’s the nicest thing I can say. Everything else was dingy and dated. Oh the location to airport was good and there’s a shuttle.
Cons: This place feels like a Howard Johnson that was renovated in the 90s and rebranded as a Hyatt.
Good 7.0
Pros: The location and free shuttle to the airport.
Cons: They put a $30 pending charge on my debit card and when I got home I saw a $247  pening charge on my debit card. I called them and they were unable to do anything because of the banks timeframe for refunds. But the hotel were able to rectify
Okay 5.0
Pros: The Double bed room
Cons: The King bed room was not what I expected. The room looked older and the bed was very low to the ground.
Okay 5.0
Pros: Free Parking
Cons: Shower in bathroom was not attached correctly.
Okay 4.0
Pros: It was clean.
Cons: I dont understand why i was charged $170. It was never explained to me what that amount was for. I dont appreciate hidden fees. Will not be returning to this specific location as a result of the staff being of no help.
Mediocre 3.0
Pros: When you spend a lot of time in Hotels you really only need a few things to be satisfied: - comfortable bed - reasonably quiet room - internet access so you can work/ play Sadly this hotel could only fulfill one of these. I won't be back
Cons: No internet access, no one seemed to care about trying to fix it or move me to a room that worked. And it worked in other parts of the hotel so I feel like I was shined on.
Good 6.0
Cons: The room AC/heat unit controls were not working properly. It would be IDEAL if there was a thermostat on the wall.
Mediocre 3.0
Pros: The staff was very friendly.
Cons: Sink plunger didn't work. Told staff, assured would be fixed while at vball tourny for 7 hours. Returned at 11 to find it wasn't and that shower was broken. Water only a trickle but scalding. Daughter showered in teammate's room, wife and I didn't shower
Good 6.2
Pros: Close to airport Quick Check In
Cons: Room was run down A/C/Heat was noisy Bed was Fair
Excellent 10.0
Pros: It was very close to the airport.
Mediocre 2.0
Pros: Bed and couch were comfortable
Cons: Advise all fees prior to completing checking in. Guest should not have to stand outside their room for 5-10 minutes trying to open their door even after the keys were rekey. We should be able to access all doors when entering from the outside.
Excellent 8.5
Pros: Great staff. Good transportation, room layout, breakfast.
Cons: Water pressure was a litle weak.
Excellent 8.0
Cons: Parking charge. I requested an AARP discount and was told I had to request at the time of booking.
Good 6.5
Pros: The hotel was clean and the room comfortable. The staff was professional and friendly.
Cons: I was very surprised and disappointed that there were no microwave ovens available for the guest. A staff member told me the only microwave was on the first floor but after I dressed and went to the lobby, I had to ask a member of the cleaning crew to warm my food because the microwave was in the hotel's kitchen. This was very inconvenient . We also didn't realize we had to pay $8 per day to park.
Excellent 8.2
Pros: Nice breakfast. Having a bar and snacks available at night.
Excellent 10.0
Pros: I enjoyed my stay. Comfortable room and good breakfast.
Excellent 9.6
Cons: I didn't like that on the floor that I was staying smelt like cleaner. It was a very potent smell and was unpleasant going from the elevator to my room.
Hyatt Place Atlanta Airport South - College Park
Rated no. 14
7.7
Good 7.7
Based on 1,541 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
5.5
Location
8.6
Overall
5.5
Overall 7.6 Good
Based on 700 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
5.5
Location
8.6
Overall
5.5
Cleanliness
7.1
Comfort
6.3
Facilities
5.1
Location
7.9
Overall
4.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.1
Location
8.5
Services
7.6
Staff
8.3
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
7.0
Cleanliness
8.3
Comfort
8.6
Location
8.7
Services
8.1
Staff
8.5
Cleanliness
8.3
Comfort
8.3
Location
8.7
Services
8.2
Staff
8.1
Cleanliness
8.5
Comfort
8.2
Facilities
4.0
Location
8.5
Overall
4.0
Cleanliness
8.0
Comfort
7.8
Location
8.4
Services
7.5
Staff
8.1

Excellent 8.0
Pros: it worked due to covid restrictions
Excellent 10.0
Pros: The room was huge. Very clean room. The staff was excellent. The bed was very comfortable. I really enjoyed this room and have no complaints.
Excellent 10.0
Pros: Everything was great! Nice staff, good breakfast, perfect location, very large suite and comfortable bed!
Cons: Nothing
Good 7.0
Cons: the outside grounds were not well kept
Good 7.0
Pros: cleanliness and Maintenance
Cons: parking
Mediocre 3.0
Pros: Close to airport
Cons: Tell the truth about parking when u ask about it at booking. I booked because close to airport and could leave my car at hotel n ride shuttle. When I get there they said I could not leave my car at the property and would not refund my $ and would not do anything but say sorry. I will not recommend booking.com to anybody. All they want is the booking and don’t care about fixing there mistake. The lady that told me from booking.com that they where sorry n have a good day and then hung up on me with I assume her screening kids in the background. The room was not very clean I could write my name in the dust on the dresser
Okay 5.0
Pros: Location is convenient.
Cons: Certain amenities were missing, ie. No outlet in the bathroom, no garbage container in the bedroom area. Upkeep was not attractive, such as peeling paint on bathroom ceiling, rust between shower doors, no back cover for the remote.
Poor 1.0
Cons: Customer service staffs were not helpful. No hair dryer in the room, left the hotel completely wet hair in the cold weather. No coffee available have to wait for 15 minutes. Very bad service.
Mediocre 2.0
Cons: Mask policies were inconsistently stated and enforced, and falsely claimed to be following CDC guidelines as a justification for overly restrictive policies.
Excellent 8.0
Pros: easy check in & out
Cons: stopper was not in tub bathroom fan didn't work bottom of tub had many scrartches
Poor 1.0
Cons: We didn¿t get the room type we reserved.
Poor 1.0
Cons: no rooms available after a 6 hour drive.
Good 7.0
Pros: Excellent location to the airport; great room with comfortable bathroom; free parking and continental breakfast.
Cons: Room and common areas could have been cleaner. We wish there had been better staff mask compliance.
Good 6.0
Pros: The front desk attendant left her post to get us to the airport on time due to the driver was a no show. She should be rewarded with a promotion and raise.
Cons: The driver of the shuttle was extremely late or no show, he needs to be reprimanded.
Mediocre 2.0
Cons: THEY WILL KNOCK THE SH””t OUT OF YOUR DOOR AT 8AM!!!!!!! I SHOULDVE NEVER BOOKED., Room WASNT CLEAN MICROWAVE WAS ALSO DIRTY AND THE FRIDGE. NO HOUSEKEEPING. IF YOU ASK THEM TO CLEAN YOUR ROOM THEY WILL TELL YOU ITS B4 9am ever
Excellent 9.0
Pros: Price
Cons: A few areas were missed when vacuuming ex. under tables, near base boards.
Okay 4.0
Pros: Dirty
Cons: Cleanliness
Excellent 8.0
Pros: The location was easily accessible and the quietness of the hotel.
Cons: No, not necessarily. I would have preferred a newer hotel.
Excellent 10.0
Pros: The process was fast and easy ! Staff was great and friendly.
Good 7.0
Pros: Location
Cons: Paying for parking is ridiculous No hot water for a day of my stay. Maintenance had to come in for 30 mins to fix
Good 6.0
Pros: The location and the fact the they clean the rooms with lysol.
Cons: I was very upset because the staff and the guest didn't wear their mask properly or didn't wear one at all,cdc guidelines were not met. One of the elevator was broken and everybody tried to fill up on one elevator. The coffee maker and phone didn't work.
Mediocre 3.0
Pros: The suite was nice
Cons: I didn't like they wasn't giving no room service and room wasn't clean enough, I couldn't sleep bc someone was smoking and I thought it was a non smoking area
Excellent 9.0
Pros: Friendly front desk staff
Cons: Lobby was old and outdated
Excellent 10.0
Pros: The cleanliness and the location
Cons: The complimentary breakfast/ No breakfast service
Excellent 8.0
Pros: Location was very close to the airport.
Cons: No shuttle service and was too noisy with all the young crowds that we’re staying there.
Excellent 10.0
Pros: Everything was great
Cons: Like I said everything was excellent I truly enjoy myself
Excellent 10.0
Pros: Very friendly staff.
Cons: The only bummer was there was no safe.
Good 6.0
Pros: Location was nice and lobby looked great. They are updating the rooms (unfortunately, I had one of the older ones).
Cons: Room is a bit outdated but upgrades are coming. Did not like the bright, bluish-green light bulbs in room - much prefer the softer light bulbs - more professional looking (and not as cheap looking).
Excellent 10.0
Pros: Staffs were all wonderful. Complimentary breakfast was a plus. Everything was served hot and fresh with many options.
Cons: Hotel is a bit outdated.
Okay 5.0
Pros: Location
Cons: It needs updating, bathrooms look very used. Not the same quality I am use to from Hampton Inn
Okay 4.0
Pros: Location
Cons: Tired
Mediocre 2.0
Pros: Location next to airport is good. Hard to get in and out of the parking lot. It has a dangerous blind corner at the entrance.
Cons: Staff is awful. Plumbing is bad. The door to the bathrooms is a painted steel warehouse type door.
Poor 1.0
Cons: I have stayed at several hotels near Atlanta Airport. Usually you get what you pay for. We have stayed at several very nice hotels in area for $---- range. Sadly in this case $---- for a room left us very underwhelmed. We felt ripped off. Sorry!
Okay 5.0
Pros: Good location for the airport
Cons: Poor service for breakfast. Only one worker and couldn't keep up with the demand, waiting too long. Also, we needed the free shuttle service advertised but unfortunately the driver never showed up and the hotel staff couldn't reach him by cell phone.
Poor 1.0
Cons: We were woken up around 2:30 am, by another guest who was given a key to our room. 10 minutes later, we receive a call from front desk asking who we were. Needless to say, we didn't get back too sleep. To their credit, we were refunded for the stay.
Good 6.8
Pros: Convenient to airport, clean and comfortable.
Cons: There seems to be a big disconnect in communication. I had a hard time understanding the staff I spoke with over the phone. They sent me a credit card authorization form so my kids would not have to use their credit card, I emailed it back along with my photo I.D., they couldn't find it and my son had to use his credit card for incidentals. Not a disaster, but I went through the effort printing, scanning, and emailing personal information for nothing.
Good 6.8
Pros: How the staff was nice on booking a room in May.
Cons: When the family walking in room, a wall of smoke smell hit you in face.
Hampton Inn & Suites-Atlanta Airport North-I-85 - Atlanta
Rated no. 15
7.6
Good 7.6
Based on 700 reviews
Details
Reviews

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