10.0 Excellent28 Jun. 2021
Pros: Yes.everything was perfect...my first time renting went perfectly!Cons: Nothing...they were great!
2.0 Mediocre7 Jun. 2021
Pros: Staff was friendly.Cons: They had no cars. Kayak over-booked my reservation. I had to go to Enterprise.
10.0 Excellent11 Jan. 2021
Pros: Great price, staff was niceCons: Limited hours and not open on Saturdays
6.0 Good29 Sep. 2020
Pros: Drop-off was way better than pickup. He listened and was knowledgeable and professional, even though he was training a new employee. And super fast.Cons: There was a clean sticker on the door jam and the inside looked cleaned but doubt it was sanitized (due to other behavior). The windows had a lot of spray water spots (not dried after car wash) so visibility was hampered by car lights and sunshine. Had to stop and clean them. The rental agent wanted to charge extra for listing spouse, which we questioned, and then she said oh maybe we don't. There could be more transparency on fees, insurance, charges, customer service and information. Seems shady and like trying to pad the bill tactics. Just have clear and trustworthy info spelled out. Tire tread was very low and we had rain during most of the drive. Concerning. Reserved an intermediate car and could not see anything on the display screen like Auto Android or Google maps or Waze. This is 2020! Sheesh. And we could not get a simple answer on insurance, or the benefits or things to consider or why to choose your insurance. Very strange like we should not get Hertz ins. We will not rent from Hertz again. And it was $6+ more than the online reservation amount and no reason given when we asked.
8.0 Excellent20 Sep. 2020
Cons: Nickel and diming is somewhat of a problem. The advertised rate disappears quickly.
2.0 Mediocre11 Sep. 2020
Cons: Rental location was closed on the scheduled pick up day.
2.0 Mediocre31 Aug. 2020
Pros: The location was CLOSED for the entire day I booked for pickup. I couldn't pick up my car!!! I had to rebook with Avis.Cons: Getting a car I guess
10.0 Excellent12 Jul. 2020
Cons: It was a pretty basic transaction. Hard to do much else.
10.0 Excellent16 Dec. 2019
Pros: From start to finish, it was an easy and wonderful experience!Cons: Needed an oil change and more air in the tires within the first 24hrs of the rental.
10.0 Excellent28 Oct. 2019
Pros: The car rented was very clean and well kept. I appreciated the ease of pickup and drop off.Cons: The location is kind of sketchy and the office itself is lack luster and could use some curb appeal.