Car hire at Akron/Canton Airport

Pros: Drop-off was way better than pickup. He listened and was knowledgeable and professional, even though he was training a new employee. And super fast.

Cons: There was a clean sticker on the door jam and the inside looked cleaned but doubt it was sanitized (due to other behavior). The windows had a lot of spray water spots (not dried after car wash) so visibility was hampered by car lights and sunshine. Had to stop and clean them. The rental agent wanted to charge extra for listing spouse, which we questioned, and then she said oh maybe we don't. There could be more transparency on fees, insurance, charges, customer service and information. Seems shady and like trying to pad the bill tactics. Just have clear and trustworthy info spelled out. Tire tread was very low and we had rain during most of the drive. Concerning. Reserved an intermediate car and could not see anything on the display screen like Auto Android or Google maps or Waze. This is 2020! Sheesh. And we could not get a simple answer on insurance, or the benefits or things to consider or why to choose your insurance. Very strange like we should not get Hertz ins. We will not rent from Hertz again. And it was $6+ more than the online reservation amount and no reason given when we asked.

Pros: The location was CLOSED for the entire day I booked for pickup. I couldn't pick up my car!!! I had to rebook with Avis.

Cons: Getting a car I guess

You didnt tell us

Cons: You never told us that we had to have a Credit Card to rent the car, we don't have credit cards now we lost all that money for nothing we could not use the car, thanks for nothing kayak

Pros: last car was nice . everything worked.

Cons: The first car had problems had to take it back to another hertz dealer. The second car had a problem with the heat that manage to fix it self. Then there was the price. because I have the flu and it was 15hrs. late I was charged 119.00 extra. And another thing the charge was alot because it was picked up in one state and dropped off in another. I had a car rented from Almo and cancelled it to drive my own car but after hitting a deer we had to rent this car. NEVER AGAIN. I WILL ALWAYS USE ALMO

Not transparent whatsoever

Cons: The guy at the counter looked like he had better things to do other than help me. Uninterested in explaining anything. Get ready to be hit with hidden fees