Brussels car hire reviews and directory
Avis
Locations in Brussels
Arrival Hall+32 2720 0944
| Monday | 08:00 - 21:30 |
| Tuesday | 08:00 - 21:30 |
| Wednesday | 08:00 - 21:30 |
| Thursday | 08:00 - 21:30 |
| Friday | 08:00 - 21:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Gare Du Midi+32 2527 1705
| Monday | 08:00 - 21:30 |
| Tuesday | 08:00 - 21:30 |
| Wednesday | 08:00 - 21:30 |
| Thursday | 08:00 - 21:30 |
| Friday | 08:00 - 21:30 |
| Saturday | 08:00 - 21:30 |
| Sunday | 17:00 - 21:00 |
3.6 Mediocre31 Dec. 2018
Avis swore at me in front of my kidsCons: I have rented cars for 10 years and have never been treated in such a disrespectful and rude way as I did at the Brussels airport during our family's Christmas vacation.
When picking up the car, I was pressured in multiple ways to get insurance. Neither the man at the desk nor the man at the parking garage seemed to respect my decision not to get insurance. They implied I was not smart to decline insurance.
When I picked up the car, I noticed a large dent on the right side that was not documented. I drove it 100 yards to the office and the man was very suspicious of me. He made comments that I created the dent myself in those 100 yards. He was reluctant to document it on the form. He did not sign the document.
The fact that he did not sign it, and the fact that there was an undocumented damage to the car, are important for the rest of the story.
The car had a lingering cigarette smell in it during the entire trip.
The car, a Peugot suv, performed very well during our trip.
When I returned the car, we had a short amount of time before we had to make our flight. We were treated to a fifteen minute inspection of the vehicle, with no interest paid to the fact that we were on a timeline. I have never in 10 years of renting cars been subjected to a fifteen minute car inspection, whether or not I had a flight to catch.
During the inspection, the Avis man (a different one from earlier -- named Ciorbea - a bald man shorter than the original employee) was extremely suspicious of the dent in the car. He questioned me, then I told him it was the other man, a taller man with more hair, who documented the dent. The two of them discussed it, and it was apparent the two employees had little respect for each other. The form was not signed by the original employee, nor was there a picture taken of it, when I checked out the car - this is what Ciorbea didn't like.
The bald man finally accepted that the dent was not my fault; but what if the original employee was not working the day I brought the car back? I do not have any hope that Ciorbea would believe me.
Ciorbea found a light scratch on the front left of the vehicle. He consternated over this for another five or ten minutes and questioned me on this. We pointed out that there is no way to prove that we caused the scratch, because we found undocumented damage on the car to begin with. This angered him and he dismissed our point.
Then, he assigned two separate "small" charges which totaled over 300 euros. I questioned him: "how do you know it will cost 300 euros to fix this?" He got angry with me and told me he was just doing his job, and that there are "American smart asses upstairs at Avis" who make the rules.
I declined to sign the contract because I disputed the damage assessment.
I wondered to myself, if charging customers for damage repair is so important, how did I receive a vehicle with three major dents, unrepaired? Where does the damage money go?
I was astonished as this man swore in front
10.0 Excellent11 Aug. 2017
Great experiencePros: The car I reserved was not available however they offered a lower model with GPS. They gave a manual when I needed an automatic. Customer service was very prompt and responded to the multiple errors with an upgrade at a reduced price.Cons: Beware of the parking garage at Brussels airport rental garage. It's a horrible place to find and navigate.
3.2 Mediocre10 Aug. 2017
Fraudulent and terrible companyPros: Car was clean and somewhat new. Original deal sounded good.Cons: I booked via Kayak, then got a confirmation email from Avis. I am from the US and was booking a luxury car (E class or similar) for Europe. I was quoted 563.29 (USD) at that time, which is why I booked it.
The problems began when I arrived at the car counter in Brussels.
1) they requested that I have an American Express card only (never heard of that in my life) to put a large deposit down on the car. I don't have an American Express card and did not book with one. Not once on any email to me did they mention I needed that.
2) so, I was forced to not get the car I wanted for the trip of a lifetime in Europe. Instead of an E class Mercedes, I was told I would get a VW Toureag, then was given a VW Passat Wagon, NOT EVEN CLOSE to an E class Mercedes, for a new price of 967.44 Euros = 1160.93 USD. I'm sorry, what?? So I get a worse car and my price DOUBLES? Not to mention this experience took over an hour and had to be restarted 3 times, taking away from my vacation time.
3) When I dropped the car off, I end up being charged 1293.02, even MORE than the above figure.
I realize I purchased insurance, which would be more. I also realize that I returned it with less than a full tank, and was charged over $105 Euros (how is that even legal for a half tank refill?), but my price increased by over $740 for a WORSE car.
I would like this email to be sent to a supervisor so I can get a refund on what I can only call very shady and misleading business practices. I was unable to change things at the counter at the time because I was overseas.
9.2 Excellent5 Aug. 2017
Car rental avisPros: I liked that they upgraded us into a higher class car. The dropoff was very easy.Cons: Changing of the car model
4.8 Okay25 Jul. 2017
Cons: I was ultimately charged more than three times what I was quoted through your site and I later learned that by using KAYAK my price was even higher .
3.6 Mediocre24 Jul. 2017
fraudCons: We paid a very high premium at the airport for insurance. The clerk took advantage of the fact that we arrived in the evening with 3 children. The price came out 796 Euros for 9 days. The site had only a supplementary insurance option. Finally we only made basic insurance. Finally we came out with the highest price of all the companies. We have often rented vehicles in the past and this is the first and last time we will hire Avis. We are considering filing a claim due to fraud.
4.0 Okay19 Jul. 2017
Cons: Wanted a car I could get into and out of easily, got a Megane which was very difficult for this old guy.
9.2 Excellent13 Jul. 2017
Central locationPros: We switched our drop off after the terror attempt at another train station. This location (because of the drop off time) made it a lot harder to get the the airport. And there was little in the way of security. We ended up taking a taxi instead of the train. Not Avis fault at all. Just a complication.Cons: See above
8.4 Excellent9 Jul. 2017
Great ServicePros: The service reps at the rental counter were extremely helpful with my reservation even though I had made an error in my desired pick up time.Cons: The van was missing the rear window wiper which greatly reduced visibility during the few heavy rain driving times. Not a serious risk however.
8.0 Excellent29 Jun. 2017
Pros: Clean. Easy to drive. All our luggage fit.Cons: Car turned off each time I came to a stop with my foot on the break. Restarted when I released the brake. Annoying! When I returned it, I told there is a button to turn this feature off which they did not inform me about.
Thrifty
Locations in Brussels
Brussels Airport+32 2720 6044
| Monday | 07:30 - 22:30 |
| Tuesday | 07:30 - 22:30 |
| Wednesday | 07:30 - 22:30 |
| Thursday | 07:30 - 22:30 |
| Friday | 07:30 - 22:30 |
| Saturday | 07:30 - 22:30 |
| Sunday | 07:30 - 22:30 |
Tgv-eurostar Arrivals, South+32 2524 3100
| Monday | 07:30 - 22:30 |
| Tuesday | 07:30 - 22:30 |
| Wednesday | 07:30 - 22:30 |
| Thursday | 07:30 - 22:30 |
| Friday | 07:30 - 22:30 |
| Saturday | 08:00 - 21:30 |
| Sunday | 16:00 - 21:00 |
Hertz
Locations in Brussels
Brussels Airport+32 2720 6044
| Monday | 07:30 - 22:30 |
| Tuesday | 07:30 - 22:30 |
| Wednesday | 07:30 - 22:30 |
| Thursday | 07:30 - 22:30 |
| Friday | 07:30 - 22:30 |
| Saturday | 07:30 - 22:30 |
| Sunday | 07:30 - 22:30 |
Excelsiorlaan 20+32 7069 5695
| Monday | 08:00 - 21:30 |
| Tuesday | 08:00 - 21:30 |
| Wednesday | 08:00 - 21:30 |
| Thursday | 08:00 - 21:30 |
| Friday | 08:00 - 21:30 |
Tgv-thalys-eurostar Arr+32 2524 3100
| Monday | 07:30 - 22:30 |
| Tuesday | 07:30 - 22:30 |
| Wednesday | 07:30 - 22:30 |
| Thursday | 07:30 - 22:30 |
| Friday | 07:30 - 22:30 |
| Saturday | 08:00 - 21:30 |
10.0 Excellent3 Sep. 2018
Great servicePros: Fiat 500 great little carCons: All goodx
6.8 Good15 May 2018
Pros: Quick, efficient, pleasant staff.
9.2 Excellent15 May 2018
Very good service by Hertz.. Something wrong in the booking conditionsPros: Excellent serviceCons: I was charged for extra KMs despite the fact my booking was unlimited KMs
10.0 Excellent30 Apr. 2018
Pros: Great car
10.0 Excellent1 Feb. 2018
Pros: Everything was good.
10.0 Excellent24 Dec. 2017
Pros: Kindly personal , the person who gave me the car was very nice also they give an upgrade very nice car for no charge
10.0 Excellent28 Nov. 2017
Brussels fine. Amsterdam terrible.Pros: Pickup in Brussels was easy. Car was a pleasure to drive, comfortable.
10.0 Excellent18 Nov. 2017
Pros: Car was great, clean and fun to drive.Cons: Brussels airport office should have instructed me on how reverse worked. Almost hit a Maserati before I figured it out. Whew.
5.2 Okay26 Sep. 2017
too expensive.Cons: when i returned the car back to brussel you charged me 94 euro for the fuel. i didnt exept that and went to shell's station to fill the tank that cost me 25 euro!!!
come on...
not fair business
6.0 Good12 Sep. 2017
Good service, helpful.Pros: Nice car, with the features I requested. Available for pickup right away. Gave me info I needed for the drop off.
Sixt
Locations in Brussels
Arrival Hall+32 7022 5800
| Monday | 06:30 - 23:59 |
| Tuesday | 06:30 - 23:59 |
| Wednesday | 06:30 - 23:59 |
| Thursday | 06:30 - 23:59 |
| Friday | 06:30 - 23:59 |
| Saturday | 06:30 - 23:59 |
| Sunday | 06:30 - 23:59 |
Carrefour de l'Europe 3+32 7022 5800
| Monday | 08:00 - 21:30 |
| Tuesday | 08:00 - 21:30 |
| Wednesday | 08:00 - 21:30 |
| Thursday | 08:00 - 21:30 |
| Friday | 08:00 - 21:30 |
| Saturday | 08:00 - 21:30 |
Gare du Midi, Pl. Victor Horta+32 7022 5800
| Monday | 07:30 - 22:30 |
| Tuesday | 07:30 - 22:30 |
| Wednesday | 07:30 - 22:30 |
| Thursday | 07:30 - 22:30 |
| Friday | 07:30 - 22:30 |
| Saturday | 08:00 - 21:30 |
| Sunday | 08:00 - 21:30 |
Leuvensesteenweg 36+32 7022 5800
| Monday | 08:00 - 21:30 |
| Tuesday | 08:00 - 21:30 |
| Wednesday | 08:00 - 21:30 |
| Thursday | 08:00 - 21:30 |
| Friday | 08:00 - 21:30 |
| Saturday | 08:00 - 21:30 |
| Sunday | 08:00 - 21:30 |
10.0 Excellent19 Feb. 2020
Cons: Great customer service!!!
9.6 Excellent1 Nov. 2019
Pros: AllCons: All very Ok
9.2 Excellent22 Sep. 2019
Pros: Super easy drop-off and serviceCons: Lower blockage on my credit card. Almost used the entire limit. They couldn’t tell me when it would be lifted.
4.8 Okay26 Aug. 2019
Cons: I was charged 14 Euros for fuel when I in fact topped off the fuel at a nearby gas station (4 km away) just prior to returning the vehicle.
9.2 Excellent4 Jul. 2019
Pros: Great carCons: Didn’t know store was closing early on return day.
10.0 Excellent1 Jul. 2019
Pros: Staff at the counter was super friendly as well as at drop off.
10.0 Excellent30 Jun. 2019
Pros: Great car and staff assistance!Cons: Parking garage location is not ideal, but I understand that Brussels parking is difficult. Overall, hugely positive experience! Thanks.
10.0 Excellent19 Jun. 2019
Pros: The staff at sixt was very helpful and friendly
10.0 Excellent13 Mar. 2019
Pros: YesCons: Nothing
9.2 Excellent31 Aug. 2018
Good experience overall. A bit pricey.Pros: Quick pickup and dropoff, nice rental counter at Brussels with the VIP loungeCons: Pickup location at Brussels could be more accessible.
Budget
Locations in Brussels
Rue De France 2+32 2527 1705
| Monday | 08:00 - 21:30 |
| Tuesday | 08:00 - 21:30 |
| Wednesday | 08:00 - 21:30 |
| Thursday | 08:00 - 21:30 |
| Friday | 08:00 - 21:30 |
| Saturday | 08:00 - 21:30 |
| Sunday | 17:00 - 21:00 |
4.0 Okay1 Jan. 2018
Ups and DownsPros: The car was nice, everything was very convenient. It was an easy pick up.Cons: After picking the car up, I looked at my order for what I had to pay, and I noticed that there were lots of fees that came in after the fact almost doubling the price shown on the website.
8.8 Excellent12 Jun. 2017
Budget car rental in Brussels Gare MidiPros: I was given an upgrade, so was very happy.Cons: Finding the office during pick up and the garage for drop off were both confusing, but that's typical in many European cities.
Dollar![Dollar]()
6 Good (5 reviews)
2 locations in Brussels
Dollar
Locations in Brussels
Brussels Airport+32 2720 6044
| Monday | 07:30 - 22:30 |
| Tuesday | 07:30 - 22:30 |
| Wednesday | 07:30 - 22:30 |
| Thursday | 07:30 - 22:30 |
| Friday | 07:30 - 22:30 |
| Saturday | 07:30 - 22:30 |
| Sunday | 07:30 - 22:30 |
Tgv-eurostar Arrivals, South+32 2524 3100
| Monday | 07:30 - 22:30 |
| Tuesday | 07:30 - 22:30 |
| Wednesday | 07:30 - 22:30 |
| Thursday | 07:30 - 22:30 |
| Friday | 07:30 - 22:30 |
| Saturday | 08:00 - 21:30 |
| Sunday | 16:00 - 21:00 |
3.6 Mediocre22 Jul. 2017
Cons: I ordered a 7 seats car, but a 5 seats car was supllied.
i ended up renting two cars because we are a couple with 4 kids.
7.6 Good17 May 2017
The location does not have the right sign.Cons: We rented it through Dollar. We were looking for a Dollar counter. Then, we saw Hertz and then asked them where is Dollar. They told us they also did Dollar. Just a bit confusing.
2.0 Mediocre29 Oct. 2016
Cons: We couldn't find the company and the staff couldn't say their localisation. They didn't know where they were and how to reach their office to pick up the car! They just said that they where located at the Brussels Airport
Autoclick Rent A Car![Autoclick Rent A Car]()
3.6 Mediocre (1 review)
1 location in Brussels
Autoclick Rent A Car
Locations in Brussels
Brussels Airport - Shuttle, Kouterveldstraat, 10- 120
Europcar
Locations in Brussels
Av D Auderghem, 68+32 2639 22200
Bruxelles-Midi, Place Victor Horta+32 2522 95730
Rue De Stalle 15a+32 2348 92200
3.2 Mediocre23 Apr. 2019
Pros: I was told by staff that this KAYAK reservation is not really valid and I have to make a new one - paying TWICE as muchCons: See above. I felt screwed for money...
Sunnycars![Sunnycars]()
7 locations in Brussels
Sunnycars
Locations in Brussels
Av D Auderghem, 680
Avenue de la Couronne 2630
Brussels Zaventem Airport0
Excelsiorlaan 200
Petite Rue du Cerf 45-470
Rue de France (Gare du Midi)0
Rue de Stalle 15A0
Recent reviews
keddy by Europcar![keddy by Europcar]()
6 locations in Brussels
keddy by Europcar
Locations in Brussels
Av D Auderghem, 68+32 2639 2220
| Monday | 08:00 - 21:30 |
| Tuesday | 08:00 - 21:30 |
| Wednesday | 08:00 - 21:30 |
| Thursday | 08:00 - 21:30 |
| Friday | 08:00 - 21:30 |
| Saturday | 08:00 - 21:30 |
BRUSSELS AIRPORT National Airport Arrival Hall+32 2721 05920
Bruxelles-Midi, Place Victor Horta+32 2522 95730
Rue De Stalle 15A, Bruxelles(uccle)+32 2348 92200
Rue St. Denis 281 / Near Q8 St0
W.a.mozartlaan 3, Drogenbos+32 2800 09100
Recent reviews
Enterprise![Enterprise]()
2 locations in Brussels
Enterprise
Locations in Brussels
Avenue De La Couronne 263+32 1239 0940
| Monday | 08:00 - 21:30 |
| Tuesday | 08:00 - 21:30 |
| Wednesday | 08:00 - 21:30 |
| Thursday | 08:00 - 21:30 |
| Friday | 08:00 - 21:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 00:00 |
Petite Rue Du Cerf 45-47+32 1239 0940
| Monday | 08:00 - 21:30 |
| Tuesday | 08:00 - 21:30 |
| Wednesday | 08:00 - 21:30 |
| Thursday | 08:00 - 21:30 |
| Friday | 08:00 - 21:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 00:00 |
Recent reviews
FLIZZR![FLIZZR]()
2 locations in Brussels
FLIZZR
Locations in Brussels
Brussels South Station0
Leuvensesteenweg 360
Recent reviews
Virtuo![Virtuo]()
2 locations in Brussels
Virtuo
Locations in Brussels
Avenue Fonsny 47B, Brussels0
Aéroport de Bruxelles0
Recent reviews
YourRent![YourRent]()
2 locations in Brussels
YourRent
Locations in Brussels
Brussels International Airport0
Brussels Railstation0
Recent reviews
24 Hour Rent A Car![24 Hour Rent A Car]()
1 location in Brussels
24 Hour Rent A Car
Locations in Brussels
Brussels-Midi Thalys station+32 2585 32190
Recent reviews
INTERRENT
Locations in Brussels
Bruxelles Midi - Place Victor Horta+32 2721 0408
| Saturday | 08:00 - 21:30 |
| Sunday | 10:00 - 18:00 |
Recent reviews
Renault rent a car![Renault rent a car]()
1 location in Brussels
Renault rent a car
Locations in Brussels
Brussels Zaventem Airport0
Recent reviews
90 travellers who hired a car in Brussels gave the car agency they used an average rating of 7.9
Good to know
Most popular agency | Sixt |
|---|---|
Most popular car type | Compact |
Average price | $51/day |
Good deal | $41/day |
When to book a car hire in Brussels
Top tips for hiring a car in Brussels
- 25% of our users found a car hire in Brussels for $41 or less
- Book your car hire in Brussels at least 2 weeks before your trip in order to get a below-average price
- Economy car hires in Brussels are around 60% cheaper than other car types, on average
FAQs about hiring a car in Brussels
Some car hire companies in Brussels which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Sixt, Europcar and Hertz
On average a car hire in Brussels costs $51 per day.
Compact (Ford Focus or similar) is the most frequently booked car hire type in Brussels.
Car hire companies onsite at Bruxelles-National airport include Sixt, Hertz, Thrifty and Avis.
Car hire companies that offer shuttle or pick-up services from Bruxelles-National airport to off-airport locations include Sixt, Europcar, Hertz, Thrifty, Avis, Budget, Alamo and INTERRENT.
Take a look at our extensive car hire location map to find the best car hire deals near you.
A Compact car hire in Brussels costs $103 per day, on average.
A Economy car hire in Brussels costs $34 per day, on average.
A Standard car hire in Brussels costs $69 per day, on average.
In Brussels, cars are most frequently hired at Thrifty Brussels Airport (11 km from city centre ).
On average hiring a car in Brussels costs $356 per week ($51 per day).
On average a car hire in Brussels costs $1,527 per month ($51 per day).