Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People mover |
Passenger van |
SUV |
Commercial |
Pick-up truck |
4.0
Okay
9 reviewsCleanliness
3.5
Comfort
4.0
Pick-up/Drop-off
4.0
Value for money
4.0
2 locations in Chetumal
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Reviews
2.0 Mediocre
May 2021
Pros:
Kayak was not clear I need to bring a printed letter from my credit card re insurance. The price doubled when I went ti pick up the carCons:
More clear about terms2.0 Mediocre
Mar. 2021
Pros:
The car wasn’t available. I booked one and they said they did not have it in stock.Cons:
Look above2.0 Mediocre
Feb. 2021
Cons:
They could have had a car at all.3.6 Mediocre
Feb. 2019
Pros:
NothingCons:
Everything, they charged what they wanted, leaving you no option with the insurance. Car was in very bad shape, not cleaned and without gasoline I will never rent a car again with them (Europcar)2.4 Mediocre
Jul. 2018
Cons:
When presented my credit card with collision coverage, Europcar staff told me that to make it valid I needed to have a letter of proof of insurance signed/stamped by some kind of Mexican authority.... really?? How they expect foreigners to get that?? At the end I payed double of my quote for all this tricks and hidden fees5.6 Okay
Nov. 2017
Pros:
Chetumal is a small airport and the pick up drop off is convenient and easy.Cons:
Be aware of insurance requirements in Mexico. If you have a credit card that provides rental car insurance they will require a letter for confirmation from credit card company. If you do not have a letter they will not rent you the car without purchasing insurance. The cost of insurance depends on the value of the car and is minimum $200 USD. They do not indicate that in the listing or the general terms. You have to go deep into the T&C to find that.Hertz
4.0
Okay
3 reviewsCleanliness
6.0
Comfort
5.0
Pick-up/Drop-off
5.0
Value for money
3.0
One location in Chetumal
MEXRENTACAR
2.8
Mediocre
4 reviewsCleanliness
5.6
Comfort
5.6
Pick-up/Drop-off
2.8
Value for money
2.8
One location in Chetumal
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Reviews
4.0 Okay
Jul. 2022
2.0 Mediocre
Jul. 2022
2.0 Mediocre
May 2022
2.0 Mediocre
Mar. 2022
Dollar
2.0
Mediocre
1 reviewCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Chetumal
Filters
Reviews
2.0 Mediocre
Jul. 2022
Firefly
2.0
Mediocre
2 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Chetumal
Filters
Reviews
2.0 Mediocre
Jul. 2022
2.0 Mediocre
Jul. 2022
Thrifty
2.0
Mediocre
1 reviewCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Chetumal
Fox
1.9
Horrible
4 reviewsCleanliness
3.3
Comfort
3.3
Pick-up/Drop-off
3.3
Value for money
1.9
One location in Chetumal
Filters
Reviews
2.0 Mediocre
Mar. 2021
Cons:
Hidden costs are absolutely out rages. From a quote of 18$, my total price went up to 64$. That is not okay.2.0 Mediocre
Mar. 2021
Pros:
NothingCons:
They canceled my reservation without telling me1.9 Horrible
Sep. 2021
2.0 Mediocre
Mar. 2021
Cons:
Hidden costs are absolutely out rages. From a quote of 18$, my total price went up to 64$. That is not okay.2.0 Mediocre
Mar. 2021
Pros:
NothingCons:
They canceled my reservation without telling meNational
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Chetumal
Filters
Show reviews that mention
Reviews
5.2 Okay
Feb. 2018
Pros:
2018 Kia was a good car overall and promoted as much better than an older Volkswagon model.Cons:
CarsRental.com sold us prepaid insurance online for about $100 and then the local National office would not honor the insurance and charged over $50 per day for full coverage in Mexico, which we were forced to buy out of fear of noncoverage. Final charge was three times the anticipated amount for 5 days. Plus, lack of English speaking staff caused excessive mutual frustration and time in the office as well as having to call a cell phone to get staff into the office upon our return to Chetumal. We will now need to figure out how to get a refund for double insurance coverage through our credit card company. Next trip we will not buy coverage online and scour our personal insurance and credit card companies for rental car coverage.5.2 Okay
Feb. 2018
Pros:
2018 Kia was a good car overall and promoted as much better than an older Volkswagon model.Cons:
CarsRental.com sold us prepaid insurance online for about $100 and then the local National office would not honor the insurance and charged over $50 per day for full coverage in Mexico, which we were forced to buy out of fear of noncoverage. Final charge was three times the anticipated amount for 5 days. Plus, lack of English speaking staff caused excessive mutual frustration and time in the office as well as having to call a cell phone to get staff into the office upon our return to Chetumal. We will now need to figure out how to get a refund for double insurance coverage through our credit card company. Next trip we will not buy coverage online and scour our personal insurance and credit card companies for rental car coverage.Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Chetumal
Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Chetumal
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Chetumal
Mas By Mex
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Chetumal
Ace
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Chetumal
Locations in Chetumal
Av. Revolucion 660
+52 33 4624 2114
Filters
No reviews available
Deal Mobility Rent a Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Chetumal
Locations in Chetumal
Prol. Av. Revolución #660 Col. Aeropuerto, CP Chetumal, Quintana Roo.
+52 983 164 0069
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No reviews available
FlexWays
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Chetumal
Locations in Chetumal
Chetumal International Airport
+54 9 11 5259 9877
Filters
No reviews available
Rhodium
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Chetumal
Locations in Chetumal
Filters
No reviews available
Most popular agency | Europcar |
---|---|
Most popular car type | Intermediate |
Average price | $35/day |
Good deal | $34/day |