Cons: Took me three hours to get car. Guy at counter insisted I didn't pay ahead of time, Wich I did. He asked me for proof Wich I provided and still didn't believe me. After three hours of arguing with the guy he realized his mistake saying there was someone else with my same name that made a reservation that wasn't paid for, (very unlikely). Paid an extremely high rate and was treated like a liar. Overall bad service.