Kalamazoo car hire

Kalamazoo car hire

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Kalamazoo, MI, United States
4 Dec — 11 Dec
Same drop-off
Kalamazoo, MI, United States
Sat 4/12
Noon
Sat 11/12
Noon
Driver's age:

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Kalamazoo car hire information

Pick-up locationKalamazoo
Hire locations6
Airport locations4

Kalamazoo car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.7 Excellent (53 reviews)
1 location in Kalamazoo
Alamo
Locations in Kalamazoo
  • 8.8
  • 8.7
  • 8.7
  • 8.7
  • 8.7
Recent reviews
7.9 Good20 Sep. 2021
The car wasn’t as clean as other rental companies; and it smelled like cigarette smoke. Went over interior twice with a deodorizing cleaner - which helped some. Left windows cracked to keep it aired out. The pick up and drop off staff were very friendly and helpful. Gave us a discount for the smoky interior. Our battery died on the last day of our rental. Why-we couldn’t figure out. Alamo was very responsive and sent roadside assistance promptly.
8.8 Excellent16 Oct. 2019
The check in and out were amazingly quick and easy. Very friendly and professional staff.
10.0 Excellent30 Sep. 2019
Stay was welcoming and very friendly. Pick up was easy and I was well informed. Drop off was smooth and easy.No complaints.
10.0 Excellent19 Aug. 2019
Ruben was excellent.Everything was great.
4.8 Okay11 Aug. 2019
Staff were nice.I want aware that I couldn't use a debit card at that location. Had to drive all the way home and back to get a credit card. Lots of construction and traffic. Wasted an hour of time. Very inconvenient. That information should be BIG AND BOLD online.
8.8 Excellent29 Jun. 2019
The check out and return were painless. Great staff.
10.0 Excellent29 May 2019
Ruben from Kalamazoo Airport desk of Alamo was very helpful. He should be commanded for the great service he rendered.
10.0 Excellent12 Mar. 2019
The staff was very helpful, the car was clean and included a free upgrade from what was already purchased. The cost was much less than I pay from another rental agency, despite the other agency's rewards program. Also the hours of operation for Alamo are superior to the other rental agency.
10.0 Excellent12 Feb. 2019
Staff very friendly; open hours very accommodating and value for the money was great.Nothing. Everything went very smoothly.
6.8 Good10 Jul. 2018
Smooth ride, bumpy customer service`Since they were out of the sedans I had reserved, it was nice to be able to take a small SUV instead. Great ride, clean car, ready to go.However, I feel like the desk staff didn't explain things very well. I was also disappointed that the 2nd driver fee was unexpected and pretty much blew my budget out of the water.
Rated no. 2
Hertz
7.7 Good (40 reviews)
2 locations in Kalamazoo
Hertz
Locations in Kalamazoo
  • 7.8
  • 7.6
  • 7.7
  • 7.6
  • 7.7
Recent reviews
6.0 Good28 Mar. 2021
The car drove smoothly.We were already on our way to pick up the car at one location when we received a call that that location was closed and we had to pick up at a different one that was farther away. We should have been notified much sooner, as we were needing to get on the road for our trip. At this new location, the Kalamazoo airport, they only had one person working and it was "here. here's your keys." We quickly that the car had not been cleaned between rentals, as there were crumbs in the car, dust on the dashboard, two bags of chips in the glove compartment, and the WORST part was that it was very obvious whoever rented it last had smoked something in the car. It STUNK. We did not have time to return to the airport to see about a different car, as we were already behind schedule with having to pick up at a different location, and need to get on the road to make it to our appointment in another state. We also didn't have an employee walk around the car with us, checking it out, so we were concerned we would be charged for the nick in the windshield or other scratches and dents that we noticed right away. What could have been done better? Having more than one person working at the rental counter, having the car cleaned (especially when it STUNK) and finding out we needed to go to a different location sooner. Finding out ten to fifteen minutes before pick up, when you've already left home, is not good enough.
4.0 Okay15 Mar. 2021
The van was dirty when I picked it up, both inside and outside. I found a used water bottle in the door compartment. I swept hair bands and metal screws and dirt off the floor of the cargo area. The side cargo door rattled the entire time. Because the door did not close properly, the van was cold even when the heater was running full blast. The clerk had told me the vans had been used hard by Amazon. I expected a better vehicle than I received.
8.4 Excellent6 Mar. 2019
The pick and drop off were easy and effortlessI used a car from Florida, so when I used it in the winter in Michigan, the wiper fluid was unusable because it was frozen. I think thorough consideration of environment should be consideration with all aspects of the vehicle
10.0 Excellent23 May 2018
I liked the fact that we were in and out . Great service upon pick up and when we dropped the vehicle back off .
10.0 Excellent9 Apr. 2018
Sirius radio, smooth and quiet ride. All in all, loved the ride and options in the vehicle.navigation of siriusxm radio from the steering wheel,
8.4 Excellent13 Mar. 2018
Great price. Effective little car that did what it needed to do. I appreciated the ice/snow scraper included.The windows either were or got hard to see through very quickly and the squirts didn’t make that better. I finally just poured water over it and that helped.
10.0 Excellent14 Feb. 2018
Vehicle and his size, comfort etc.Nothing
2.0 Mediocre30 Jan. 2018
perplexing penaltyEverything went fine until I found that I needed the car for an additional week.Everything went just fine until I discovered that I would need the car for an additional week. I was told that I could do that, but I was astonished to find that I would be charged an additional fee for extending the rental. I don't get it. I would think Hertz would be pleased to get an additional week's rental from a customer. I will be returning the car today and starting a new rental at Enterprise, about 50 feet away, avoiding your perplexing penalty for doing business with you. Maybe this makes sense to you.
6.0 Good6 Nov. 2017
Extra costsCar was available and good conditionCost me extra to pay then have my daughter as driver even though I was not driving. I am concerned I will be charged extra since office is not open Sunday. Sunday should not have been an option in that case.
7.6 Good6 Nov. 2017
Didn't get the car I paid forI have a Hertz Gold membership so my husband can be added as a driver free. I forgot to use my number when I made the reservation but the staff let me add him for free. Staff is always friendly and accomodatingI specified a compact but got an economy Yaris. Cramped and not so comfortable. We were in a hurry so just took what they had but should have insisted on the one I reserved.
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Rated no. 3
Budget
8.4 Excellent (23 reviews)
1 location in Kalamazoo
Budget
Locations in Kalamazoo
  • 8.4
  • 8.3
  • 8.2
  • 8.4
  • 8.6
Recent reviews
10.0 Excellent26 Oct. 2021
agent was friendly and helpful. Car was clean
9.2 Excellent16 Apr. 2020
This fee for people under 25 is extreme. However, I know this isn't a company-specific issue.
10.0 Excellent23 Dec. 2019
I loved the car!I extended my lease for three days because my own car was still in the shop. I thought the price for the extra days was excessive.
7.6 Good12 Nov. 2019
it was ok, it would be great if there was a more expedited way to return the vehicle.The car I received was pretty basic, not what I usually get in the same categories from other companies. The vehicle had over 25k miles o it and the tires were worn making it unsafe to travel in the snow with.
10.0 Excellent6 Jul. 2019
It was a great experience overall.
4.8 Okay4 Jul. 2019
Have the car I wanted Have educated associate
4.0 Okay15 Feb. 2019
Nice agent but didn’t know how to add an option to the rentalCar was inaccessibly buried in snow. I got soaked digging it out. Tried to call to add option over phone. Cs was uncaring
3.2 Mediocre17 Apr. 2017
Switching to Enterprise12:30 AM at DTW - waiting in line for 45 minutes to get a car. Only one person working behind the counter. Two other people (including a manager) did not have a willingness to help move along the line. When I said it seemed unreasonable for a Fastbreak customer to wait 45 minutes in line - the employee simply stated there is nothing he could do about it. Poorly trained customer service and an unwillingness to make any difference in the situation. This person was not trained well and I believe it is a culture at Budget. I would use Budget because of a price point advantage - it's no longer worth it to me.
8.0 Excellent30 Aug. 2016
The drop off was very easy
7.6 Good9 Aug. 2016
Easy rental, great priceEasy/quick pick up and drop off, great priceCar smelled strongly of cigarettes and whatever you used to try to cover cigarettes up. It was really awful and if I had more time I would've tried to trade it for a different car.
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Rated no. 4
National
8.3 Excellent (6 reviews)
1 location in Kalamazoo
National
Locations in Kalamazoo
  • 8.6
  • 8.6
  • 8.3
  • 8.3
  • 7.9
Recent reviews
10.0 Excellent2 Oct. 2020
They were low on small cars so they free upgraded me to a BMW. :)
10.0 Excellent25 Aug. 2019
The car was very nice, clean, and well-maintained.
2.0 Mediocre5 Jul. 2018
Horrible customer service at pick up. Person working the counter was rude and kept complaining about when people use second and third party companies for booking....
Rated no. 5
Enterprise
7.7 Good (19 reviews)
3 locations in Kalamazoo
Enterprise
Locations in Kalamazoo
  • 7.2
  • 8.4
  • 8
  • 8.1
  • 7.6
Recent reviews
6.0 Good20 Dec. 2020
Staff are very nice and cooperationThe prices are little high
5.2 Okay4 Oct. 2020
drop-off in detroit was great, really efficient.the pick-up process was poor. there are 2 enterprise locations in kalamazoo that are very closely situated - one in the airport, the other just around the corner. hours of operation showed that they close at 5pm - i attempted to call the number given (269-226-4488) to confirm the hours of operation numerous times (10+ attempts) with no answer - when i finally got a recorded message, the closing hours were given as 5pm. when i arrived at the one enterprise location near the airport (which i confirmed with an employee there closes at 5pm) i was told that i have to go to the airport location to pick up the car. when i arrived at the airport location i was informed that they close at 7pm. this greatly inconvenienced my plans that day, as it would have helped if i had known that they close at 7pm and not 5pm. a clearer phone message would help - indicating hours of operation at each location. it would also help to give clearer direction as to pick-up location.
8.0 Excellent8 Sep. 2020
Yes and yesThe vehicle looked like it was not cleaned after its last use. Seats wee dirty. Windshield was dirty. Not a good impression especially since we were the second person to rent that car . It was brand new.
9.6 Excellent24 Jun. 2020
The gentleman at the desk was super friendly and helpful!The pick up experience was a little rocky, but the gentleman at the front desk was so patient and kind.
2.0 Mediocre14 Nov. 2018
Unprofessional treatment
5.6 Okay4 Jul. 2018
The staff were very friendlyThe car that we rented was turned around so quickly, that the cleaning crew missed an obvious spill in the back. As our trip went on & the car sat out in the sun, a rotten milk smell began to consume the car. When we arrived in Wisconsin, we went to an Enterprise there & the kind young man offered to deodorize the car & immediately discovered the spillage spot. He offered to trade the car out the following day, however, when we went back, there were no cars available. He contacted another Enterprise who had a car available, however, we opted to keep the car versus driving to the other rental office as we only had a couple of days left & the odor had decreased.
10.0 Excellent26 Jun. 2017
I wish my car had an cruise control. Would have made my trip a lot easier.
10.0 Excellent18 Apr. 2017
Great car and service.The car was super clean and had all of the amenities that an out of towner would need. The service in Kalamazoo was super fast and easy. The service professional was very friendly and communicated well. She did however tell me that she was positive driving from Kalamazoo to Detroit would need half a tank of gas so, per her advice, I pre-purchased the half tank of gas. I actually used not even 1/8 of the tank. But the good news is that the professional at drop off in Detroit verified my gas use and refunded me the rest!
7.2 Good9 Apr. 2017
Good but some issuesType of minivan (Toyota sienna with eighth seat option); comfort; customer service; friendliness of staffCar wasn't fully clean at pickup. Smelled like a smoker had rented previously. Was not informed of disabled auto side doors on van until midway through week long rental (turns out there is a recall that wasn't fixed yet-- would have been nice to know doors wouldn't work when signing off on rental). Key fob stoppped working midweek. Had to call roadside assistance to get car fixed.
Rated no. 6
Avis
7.4 Good (28 reviews)
1 location in Kalamazoo
Avis
Locations in Kalamazoo
  • 7.5
  • 7.4
  • 7.6
  • 7.5
  • 7.5
Recent reviews
9.6 Excellent18 Nov. 2019
There weren't any cars initially when I went to pickup my car because they were being cleaned. Shortly after checking in though, more cars became available.
10.0 Excellent11 Nov. 2019
Avis at Kalamazoo Airport was great. Quick and friendly.
7.6 Good3 Sep. 2019
Pick up was easy
8.8 Excellent11 Jul. 2019
The first guy I dealt with wasn't helpful and even if I initially made an earlier reservation, he said a vehicle wouldn't be ready for several hours.
4.0 Okay21 Mar. 2019
The number of vehicles available to choose from - it was two.
10.0 Excellent24 Sep. 2018
So easy! Friendly fast and no line!!
10.0 Excellent4 Sep. 2018
Courteous and fast check out.No cover when turning the car in, it was raining
2.0 Mediocre5 Aug. 2018
NOTHING, I was disturbing the clerk because he was reading a book which was much more interesting than dealing with customers! Like so many of "Customer Service Specialist" today, he was so well versed he what he couldn't do yet had no clue as to what effort he could make. He was so busy working that he didn't have time to do his job. Dealing with the young lady that came in later was an experience. How is it that we hire so many people with English as a second language that is it almost impossible to communicate in out own country.
9.6 Excellent2 Aug. 2018
Really quick check-in. Trouble with the car was worked out quickly.The check-in was lighning fast and they didn't go through the whole rigamarole of offering refuelling options which are too expensive and insurance I don't need. Minimum legal liability was included. I'd thought this was the case with all rental agencies, but it isn't; Avis was a big money-saver compared to a cheaper agency I used in LA.The first car I got, the thermostat / audio display didn't work. It was remedied quickly, as I quickly got another car of the same model.
8.0 Excellent3 Apr. 2018
Rental for a dayIt is so easy and pleasant to pick up a car in Kalamazoo from AvisThis particular car didn’t have an arm rest for the driver. I’m glad I didn’t have a really long drive I was given an upgrade and I think I would have been fine with the car I had reserved
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Easirent
1 location in Kalamazoo
Easirent
Locations in Kalamazoo
Recent reviews
Sunnycars
1 location in Kalamazoo
Sunnycars
Locations in Kalamazoo
Recent reviews
169 travellers who hired a car in Kalamazoo gave the car agency they used an average rating of 8.1

Car hire locations in or near Kalamazoo

Good to know

Most popular car type

Economy

When to book a car hire in Kalamazoo

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Kalamazoo

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Kalamazoo car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Kalamazoo.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Kalamazoo car rental.

Top tips for hiring a car in Kalamazoo

  • If speed and ease are a priority when traveling to Kalamazoo, consider renting a vehicle from car rentals in Kalamazoo. When traveling to a new city, nothing beats being able to explore at your own pace and access any part of the city without having to rely on others. A car will let you get the most out of your trip by getting you where you want to go at your own convenience. Besides, having a car ensures safety, and if you're traveling in a group, you can save a lot by using one car together. The flexibility of being able to head out as far as North Pier Brewing Company, about 50 miles away, in under an hour cannot be overlooked.
  • The Kalamazoo/Battle Creek International Airport houses a car rental counter in the baggage claim area, which you'll find after disembarking at the terminal. There are several Kalamazoo car rentals to choose from, including National, Enterprise, Hertz, and Budget. For a smoother trip and to ensure you don't spend too much time at the airport, you can reserve your car of choice through KAYAK. Once you arrive at the airport, you'll only have to pick up your key at the car rental counter and drive off to Kalamazoo.
  • Kalamazoo city is one place where you have to watch out for jaywalkers. The city is so notorious for this that at some point, the police department had to install a crackdown to prevent more pedestrian accidents. Yield to pedestrians at crosswalks and avoid illegal turns. You should also make sure to stop at stop signs before the crosswalk. Be wary of cyclists as well.
  • Rush-hour traffic starts around 7am and gets really heavy by 8am, then slows down by 9am. The evening rush hour is typically from 6pm to 7pm. Interstate 94 and Highway 131, in particular, can be congested during rush hours. Some of the streets in Kalamazoo can also get jammed at times. During the rainy season, expect to find some flooding in downtown Kalamazoo caused by the Kalamazoo River, and during the winter season, expect snow and icy roads when cruising through the city.
  • Book your car hire in Kalamazoo at least 1 day before your trip in order to get a below-average price
  • Supplier choice car hires in Kalamazoo are around 50% cheaper than other car types, on average

FAQs about hiring a car in Kalamazoo