Oranjestad car hire

Oranjestad car hire

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Oranjestad, Aruba
4 Nov — 11 Nov
Same drop-off
Oranjestad, Aruba
Thu 4/11
Noon
Thu 11/11
Noon
Driver's age:

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Oranjestad car hire information

Pick-up locationOranjestad
Hire locations76
Airport locations25

Oranjestad car hire reviews and directory

Rated no. 1
Budget
Best rated
8.3 Excellent (54 reviews)
2 locations in Oranjestad
Budget
Locations in Oranjestad
  • 8.2
  • 8.1
  • 8.3
  • 8.2
  • 8.1
Recent reviews
7.9 Good3 Oct. 2021
Friendly and courteous staff. When our turn came, the signing process took less than 5 minutes. However, the wait to be seen was the longest out of all the rental agencies. Had to spend 20 mins in the sun in 90 degree weather. The car was dated, not clean. Had a very distinct smell of moisture that barely went away with the time of our rental. Also cloth seats had white patterned lines from salt
10.0 Excellent15 Aug. 2021
It was quick and staff was so helpful. I didn’t realize I booked a car at a location outside of the airport which wasn’t an issue at all. The clerk had a driver take us to the location within 5 mins and when we picked up our car it was so fast and easy! Friendly staff would recommend!
1.9 Horrible1 Aug. 2021
They gave my car away and yet charged me for the insurance. I was in aruba. Pissed me off!! Jay's rentals really helped me out though!!
10.0 Excellent18 Jul. 2021
The staff was great. However, the vehicle needed to be cleaned on the interior. The seats and floors were dirty and it had a moldy smell.
2.0 Mediocre29 Jun. 2021
We were stuck in customs forever and arrived 2 hours and 2 minutes after our reservation time and they didn't have a car held for us. They told us their policy was that they don't hold cars for more than 2 hours. Clearly they didn't have a car for us because there is no way they rented out our car in the 2 minutes past the time they state they are required to hold the car for us. There was nothing we received notifying us of this 2 hour rule in advance.
8.0 Excellent19 Jun. 2021
Staff was pleasant & helpful At checkin I left some papers. An agent figured out they were mine brought them out to me.The facility is small and congested. But it is also close and well run🙂
10.0 Excellent16 May 2021
Staff was helpful in accommodating last minute reservation.
8.0 Excellent19 Apr. 2021
Drop-off was super easy, car was ready when check-in was finished, car was clean and worked well for our needs, great price for the week.Check-in took a very long time
10.0 Excellent5 Apr. 2021
Rental location very short walk from airport exit. Drop off well marked and employee came out immediately upon return. Clean business - clean car.
8.0 Excellent28 Mar. 2021
Very easyWorkers forgot about me waiting for the car out back when I picked it up.. after 20 min of waiting I had to go in and remind them I was still waiting for the keys
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Rated no. 2
Avis
5.4 Okay (39 reviews)
2 locations in Oranjestad
Avis
Locations in Oranjestad
  • 5.5
  • 5.1
  • 5.3
  • 5.6
  • 5.6
Recent reviews
2.0 Mediocre31 Dec. 2020
No car was available. I paid for a taxi to and from and had no car. Very disappointing experience. Will not use Kayak next time.
8.8 Excellent31 Mar. 2018
Car was a good valueNewer car, everything worked as expectedLong wait to check out, one clerk handling customer other clerk doing busy work. Waited 20 minutes, I was second customer in line. $1000 hold on credit card, not a problem but could be for some renters
6.0 Good24 Dec. 2017
Avis Aruba RentalConvenience of pick up and drop off.Avis required a $1000 hold on a credit card at time of rental if their insurance is not accepted (& paid for...in which case it would have been a $500 hold).
5.6 Okay16 Jun. 2017
Vehicle had 63K+ miles and was well used.
4.0 Okay2 May 2017
Poor service. May 1st is labor day on the island. None bothered to inform customers that all gas stations would be closed. Every single customer complained about their lack of anticipation and it did not bother them to charge premium for gas not being full.
4.0 Okay25 Apr. 2017
Long wait time, old crappy carIt was not expensive, even with the extra insurance.Atrociously long wait at the airport rental counter. It took us 30 minutes to fly from Curaçao to Aruba, and one hour to rent! There were four people working at the counter, with one working and three looking and a huge line of customers. The car itself was rundown, big mileage (35,000km) and very basic. I understand it was an economy rental, but I expected more from Avis.
6.0 Good23 Apr. 2017
Slow pick upLow costTook almost an hour to get the car. Nice clerk but only one to assist customers. Process was very slow. Other workers did not assist just stood around.
4.4 Okay2 Apr. 2017
Four wheels and working transmissonThe car had four wheels and transmission and brakes were working. Office was across street from terminal.I had ordered an SUV but was downgraded to a KIA sedan. Car seats were smelly and full of old sun screen. Car was dented and scratced and probably at the end of it's rental life. Office was unorganized and had slow and inefficient service. personnel were not customer friendly. First trip to Aruba. Marriott hotel was great but car rental and airport experince will keep me from ever returning to Aruba.
5.2 Okay2 Apr. 2017
Old carEasy pick up drop off right at the Aruba airportOld car, very small, could barely fit all luggage and the three of us. Car engine was run off and making strange noise - did not expect this from Avis. Was just ok for small trip on the island.
2.0 Mediocre31 Mar. 2017
The service was condiscending and poor. We felt like we were a burden to the staff. If they had he option of sitting there vs making sales they would gladly turn the closed over and sit around. We returned the car to a poorly marked airport parking lot and they refused to take the car. Instead I had to pay 10 ISD to get my car out to return it to them. It was literally 10 steps away from where they keep their own cars. It was such a bad experience I will never rent from Avis again
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Rated no. 3
National
10 Excellent (1 review)
1 location in Oranjestad
National
Locations in Oranjestad
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
Rated no. 4
Economy Rent a Car
10 Excellent (2 reviews)
2 locations in Oranjestad
Economy Rent a Car
Locations in Oranjestad
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent29 Aug. 2021
the pick-up person was at the airport waiting for us with a cold van to take us to our car. The fellows at the rental office were very accomidating and pleasant.l totally recommend this company. The drop off was equally easy. I would use them the next time I am in Aruba ,which will be next year.
Rated no. 5
Alamo
10 Excellent (6 reviews)
1 location in Oranjestad
Alamo
Locations in Oranjestad
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent4 Jul. 2021
Staff was super nice and had car ready!The price could have been a little lower but other than that, not a thing.
10.0 Excellent5 Feb. 2021
Great customer service. It was quick to get the car and return it. The price was fantastic and the car suited out needs.The car needed new tires and wipers. We had to put air in the tires several times.
10.0 Excellent24 Jan. 2021
Everything went smooth, thanks.Nothing.
10.0 Excellent22 Nov. 2020
All was great!
Rated no. 6
Enterprise
10 Excellent (4 reviews)
1 location in Oranjestad
Enterprise
Locations in Oranjestad
  • 10
  • 10
  • 10
  • 9
  • 9.5
Recent reviews
10.0 Excellent13 Feb. 2021
Everything went very smooth quick pick up and drop off also very friendly
10.0 Excellent25 Jan. 2021
We have been renting from another car company for years. Enterprise was so convenient - right at that airport (no shuttle), the car looked new and was very well maintained AND it was the lowest we ever paid. We will use them again and tell our group!Nothing!
10.0 Excellent27 Dec. 2020
So convenient having the car rental right outside the terminal. Clean and efficient process with very polite assistance.
10.0 Excellent22 Dec. 2020
The car was just the right size and it was very clean.The drop-off was difficult because there was no where to park and there were no Enterprise attendants outside to provide assistance. Otherwise my overall experience with Enterprise was very good.
Rated no. 7
Hertz
9.3 Excellent (12 reviews)
7 locations in Oranjestad
Hertz
Locations in Oranjestad
  • 9.3
  • 8.9
  • 9.3
  • 9.3
  • 9.4
Recent reviews
8.0 Excellent28 Jun. 2021
Yes.The car was too small for our needs.
10.0 Excellent22 Jun. 2021
Very helpful and professional staff. Efficient check in and check out
8.0 Excellent14 Jun. 2021
Staff and the process very easy.Better maintained car. Our mini van was less than 50k miles but the van was long due for oil change and was making few noises. It had dents too. Otherwise the rental itself is good.
10.0 Excellent19 May 2021
It was very easy to get my rental in Aruba airport. Drop off was even easier.Nothing really.
10.0 Excellent27 Apr. 2021
Staff was AMAZING! Super friendly, fast & greatThe speakers in the front didn't work so we couldn't have music on
Rated no. 8
Ace
8.7 Excellent (8 reviews)
1 location in Oranjestad
Ace
Locations in Oranjestad
  • 8.7
  • 8.7
  • 8.7
  • 8.7
  • 8.7
Recent reviews
4.0 Okay16 Nov. 2018
Rental from hellWhen we arrived our reservation was cancelled so Ace never sent the shuttle to the airport. We waited in the rain for 90 minutes. Then we were not told to activate a button on the key fob to deactivate a theft protection and start the car. We spent $30 on tips to strangers trying to start our car.
10.0 Excellent15 Aug. 2017
Great service on both pick-up and drop off
10.0 Excellent18 Dec. 2016
Great Service and Very AffordableI would definitely use this company again. Staff was friend;y. Service was easy. Price was affordable. A+
10.0 Excellent16 Dec. 2016
Service was greatGreat
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Rated no. 9
Dollar
7.8 Good (6 reviews)
1 location in Oranjestad
Dollar
Locations in Oranjestad
  • 8
  • 7.6
  • 7.6
  • 8.3
  • 7.3
Recent reviews
8.0 Excellent5 Jul. 2021
The gentleman at the car rental agency taught us how to load our car with luggage. We needed him to do it again on our return.Too many extraneous charges and deposits up front that we didn't know about. They were waived upon return of the car, but a $361+ rental agreement came with deposits totaling $942+. That's one way to give a senior citizen heart failure.
2.0 Mediocre22 Mar. 2017
Worst Experience ever in car rentalAbsolutely NOTHINGWe made a reservation for a van amd when we got there there was NO van, there was also NO other vehicle that wohld fit 6 people available- we were given 0 options!!! We hace to take a small car and come back the next EVENING to get a van, disrupting all of our plans! Not to mention how RUDE the employees were, Michael was by far the rudest person!!! I hd to call Dollar US cuatomer service juat to complain because there was not even a manager in store!!
10.0 Excellent4 Feb. 2017
Fast and fridlyService was fast and friendly. We were in our rental very quickly and on our way!
6.8 Good31 Dec. 2016
Good rental but a bit priceyLiked the ease of pickup and dropoffWas not a great value for money, since I can't say the car was in great condition which is what you would expect in rental cars. Luckily it didn't breakdown which was also a worry I had.
10.0 Excellent25 Dec. 2016
Service.
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Rated no. 10
Sixt
7.7 Good (25 reviews)
1 location in Oranjestad
Sixt
Locations in Oranjestad
  • 8.2
  • 7.8
  • 7.7
  • 7.5
  • 7.9
Recent reviews
10.0 Excellent5 Jun. 2021
Excellent experience with Sixt. Fast and friendly service. Their off-site location is right next to the airport. Our rental car was basically brand new!
10.0 Excellent1 Jun. 2021
friendly, helpful, the bestnada
2.0 Mediocre1 Jun. 2021
My trip got canceled and I wasn’t able to get a refund. I found that very unfair since I never got the vehicle in the first place.
8.0 Excellent24 May 2021
Air conditioning was less than perfect at best
10.0 Excellent22 May 2021
They went above and beyond for us!Nothing. It was a great experience!
10.0 Excellent22 May 2021
Such kind & courteous service… They definitely went above and beyond for us! Will definitely use again!!
10.0 Excellent27 Apr. 2021
Been going to Aruba for 34 years experience was excellent
4.0 Okay26 Apr. 2021
Staff was very friendly and gave rides to/ from airport on demandHad to wait an hour for car to be ready upon arrival- never experienced anything like that, really unpleasant at the outset of a vacation.
6.0 Good25 Apr. 2021
The car was clean and extremely good on gas. The staff was friendly, but overworked with one person seeming to do everything.We prepaid the rental, but received an invoice via email after our return home, asking for immediate payment. As I am behind in email reading, I just read and responded t it today. I hope it is cleared up soon.
10.0 Excellent10 Apr. 2021
Friendly staff affordable prices.I can’t think of anything.
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Rated no. 11
Payless
6.7 Good (26 reviews)
2 locations in Oranjestad
Payless
Locations in Oranjestad
  • 7.1
  • 6.6
  • 6.3
  • 6.3
  • 6.9
Recent reviews
1.9 Horrible2 Sep. 2021
I could not pick-up my car because the agency closed before regular open hours, no one informed us. Thus unforcasted taxi to pay
3.9 Mediocre21 Jul. 2021
At both pick up and drop off there were glitches and the staff did not make it any better. The price changed at pick up and I had pre-arranged drop off at another location that had to be re-booked at pick up. At drop off, (alternate location) they told me it was not arranged to drop the car there but a grumpy employee finally agreed to take the vehicle and told me the shuttle which was parked in front was “not working”. Had to walk to my destination or rent a taxi.
8.0 Excellent21 Jun. 2021
Say in and outThe cars could of been betwr
10.0 Excellent5 Apr. 2021
Loved it all
8.0 Excellent5 Apr. 2021
I lost the key jet skiing and got charged $200, so be careful.
10.0 Excellent14 Mar. 2021
Great staff, car in excellent shape, good value for the money.Pickup a little backed up and a little slow but it was a prime arrival time at airport.
4.0 Okay15 Dec. 2019
NO PAYLESS RELOCATED TO A HOTEL AND HAD NO INFORMATION OUT SIDE REGARDING..WE HAD ASKED SEVERAL COMPANIES WHERE THEY WERE LOCATED.WHERE TO PICK UP THE CAR WOULD HAVE BEEN NICE ...THE CARS WERE CRAPPY HAH TO GET ANOTHER ONE THAT WASNT FALLING APART ALSOAND MORE EXPENSIVE THAN CURACAO THAT HAD BETTER CARS
4.8 Okay3 Nov. 2019
Staff was ultimately accommodating, but not quick to assist.Firstly, the car was a 2016 and a piece of garbage. The door lock only opened the driver door, rather than all of the doors as it should have. Our car died on the island. We called the service number and they told us 20-30 minutes. An hour later they came, tried a jump start and battery, but to no avail. They said the car needed to be towed, and after a phone call, said they were to take me to the airport to get a replacement. I questioned the drop off point since Payless is offsite. Of course, when they dropped me at the airport, there was no one there. I imposed on the Avis attendant (Avis owns/partners with Payless) to get me a ride to Payless. There they gave me a replacement vehicle. But no one from Payless knew of any of my previous conversations with them during this ordeal. To their credit, they provided me with a courtesy discount for my troubles when I settled my account.... but only after I asked.
10.0 Excellent13 Sep. 2019
Had some problem finding the drop off site by the AUA airport
4.4 Okay8 Sep. 2019
High pressure to buy extra insurance even though I kept telling her our credit card covered it. We ended up paying for it. Also the air conditioning did not work well, we were miserable driving around.
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Rated no. 12
Thrifty
6.2 Good (11 reviews)
3 locations in Oranjestad
Thrifty
Locations in Oranjestad
  • 7.4
  • 7.4
  • 5.8
  • 5.4
  • 6.4
Recent reviews
6.8 Good13 Oct. 2019
The total charge quoted to me was $221.02 for a 9-day rental. I had phoned Thrifty when I had made the reservation to inquire where the car pickup location is, and the representative stated that he believed it was the kiosk at the airport. Even the copy of the reservation stated "Free Shuttle To Car". However, when I checked in at the airport kiosk, they stated that the pickup for the vehicle was offsite from the airport, that they did not provide a shuttle to the offsite location, and that I would have to take a taxi to the pickup point. They claimed that the statement in the reservation copy that I produced at check-in was no longer in effect and that it was shown there in error. Instead, the offered to have me pick up a vehicle at the airport, but that I would have to pay an additional $24.91 USD + tax for "Airport Fee", which raised my total rental fee to $246.40 USD, an increase of $25.38 USD. I was not in a position to seek a taxi at that time, so I reluctantly agreed to accept the additional airport charge. Other competitive car rental firms that I've used for many prior years all offer free airport shuttle to offsite pickup and drop-off locations. If I had known this beforehand, I would likely have rented elsewhere who also quoted me competitive rates. Although I have rented from Thrifty a few times in the past without issues and was satisfied with their rentals, this time I feel I was a victim of erroneous advertising and a misleading claim of a bargain rate.
5.6 Okay27 Jul. 2019
The easiness of the drop off. Plus they were helpful.Our arrival could have been handled better, they didn't seem to care if we rented or not.
10.0 Excellent3 Jul. 2019
Staff was helpful & reasonable!Lower prices for a Jeep haha, everything was perfect!
2.0 Mediocre15 Jan. 2017
Poor over all.NothingRude staff, wrong car, no shuttle as reserved. I did not rent from them.
4.8 Okay20 Dec. 2016
Explicitly asked the people at the counter and customer service on the phone if my girlfriend can return the car since she was listed as a driver. I checked with them 3 times and each time they said it would not be an issue as long as she was a driver. When she went to return the car they gave her a very hard time about it stating that I would need to be there since it was under my name. I wouldn't mind being there to return the car, but I had to work and we were told she could do it. I really don't like being lied to.
8.4 Excellent23 Oct. 2016
Increased PriceThe car was in good shape, drove well, very nice KIA Optima. Staff was friendly.I thought i booked pick up at the airport. Which i was informed I didn't. They increased the price based on airport rates.
2.8 Mediocre15 Oct. 2016
If you need a rental car- DON'T GO HERE!NOTHING!!!Vehicle should have been retired from the fleet years ago- not a clean body panel on the entire car. DID NOT HONOR the contracted Internet price!!!! I was charged an additional $30 for picking up the vehicle at the airport! The car had a dead fish smell.
2.4 Mediocre4 Sep. 2016
Thrifty ArubaThe only positive thing about the car, that it got us from point A to the point B, without breaking down.First of thrifty didn't have our car, and they didn't contact us, they did offer us an other car, smaller car so it was hard to fit everyone, the lady at the disk was rude. The car we got, was a not very good, not happy!!
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Smart Rent a Car
27 locations in Oranjestad
Smart Rent a Car
Locations in Oranjestad
Recent reviews
Sunnycars
10 locations in Oranjestad
Sunnycars
Locations in Oranjestad
Recent reviews
ACO Rent A Car
2 locations in Oranjestad
ACO Rent A Car
Locations in Oranjestad
Recent reviews
All Drive Car Rental
2 locations in Oranjestad
All Drive Car Rental
Locations in Oranjestad
Recent reviews
keddy by Europcar
2 locations in Oranjestad
keddy by Europcar
Locations in Oranjestad
Recent reviews
CarVenience
1 location in Oranjestad
CarVenience
Locations in Oranjestad
Recent reviews
L&M Car Rental
1 location in Oranjestad
L&M Car Rental
Locations in Oranjestad
Recent reviews
MEXRENTACAR
1 location in Oranjestad
MEXRENTACAR
Locations in Oranjestad
Recent reviews
NU Car
1 location in Oranjestad
NU Car
Locations in Oranjestad
Recent reviews
Sunset Rent a Car
1 location in Oranjestad
Sunset Rent a Car
Locations in Oranjestad
Recent reviews
Top Drive
1 location in Oranjestad
Top Drive
Locations in Oranjestad
Recent reviews
Top Rent-A-Car
1 location in Oranjestad
Top Rent-A-Car
Locations in Oranjestad
Recent reviews
U-Save
1 location in Oranjestad
U-Save
Locations in Oranjestad
Recent reviews
194 travellers who hired a car in Oranjestad gave the car agency they used an average rating of 7.5

Car hire locations in or near Oranjestad

Good to know

Most popular car type

Intermediate

When to book a car hire in Oranjestad

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Oranjestad

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Oranjestad car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Oranjestad.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Oranjestad car rental.

Top tips for hiring a car in Oranjestad

  • Book your car hire in Oranjestad at least 1 week before your trip in order to get a below-average price

FAQs about hiring a car in Oranjestad