3.9 Mediocre4 Oct. 2021
The person at the Tahiti airport office took forever with each patron. So, you wait in line for an extended period of time. When it is finally your turn, the person at the desk will quote you something entirely different from what you were quoted online and tell you that the online quote was merely to reserve a vehicle. She will also ask you where you are staying to determine whether to give you an unlimited mileage rate or a pay-per-mile rate, which ever is likely to result in a higher amount for the rental. Our rental quote was nearly double what we were quoted online.
7.9 Good25 Jul. 2021
Didnt like the pay per kilometer option (the only option). Apart from that, everything else was lovely!
8.0 Excellent27 May 2021
Somehow I didn’t realize I ordered a car that changed for every kilometer until I was very tired, out of time and just trying to get to my destination before dark. It ended up being about 60 USD daily on average so not too horrible. I was fortunate in that the car I’d ordered wasn’t ready (I’d gotten an earlier flight) so she graciously offered me an upgrade. On another note, the car is clearly a rental so, not sure if it was the typical island drivers or what, but I got pushed around a lot. Tailgated, almost run off the road, but I was doing the speed limit so who knows.
10.0 Excellent4 Feb. 2021
Reserved at one rate, agent found a lower rate that saved me about $20 for a one day rental.
10.0 Excellent3 Feb. 2021
Staff was helpfulKnowing I would be charged for every kilometer driven. This wasn’t spelled out in the beginning. Felt like a typical bait and switch.
2.0 Mediocre12 Jan. 2021
We booked the car online for a Sunday. It was confirmed online. Sunday comes around, cant get ahold of anyone. Come to find out hertz was closed on sunday. Why would your site even let us rent a car for a date that the car rental company is closed. Furthermore why would your site even confirmed the rental if the company is closed that day. Just annoying
8.0 Excellent6 Jan. 2021
The staff was very friendly, and made car pickup easy.It would have been helpful to have more explicit drop off instructions.
5.6 Okay1 Feb. 2020
Staff was super helpfulCar itself was not very clean. Somehow had ants everywhere and they would not stop no matter how many we killed. Misleadingly listed without the “no miles/kms” in the purchase.
8.8 Excellent25 Dec. 2019
Yes lots of paperwork to complete at pickup but our provider was super helpful, patient, friendly, giving us undivided attention and answering all our questions. The drop off was a snap with easy to follow directions provided at pickup.Manual transmissions are lots of fun to drive but Our little French car did not like going into reverse unless the gears were line up just perfectly. Slow and patients rules the day.
7.6 Good8 Dec. 2019
Staff was great..... just hidden charges. Basically doubled the cost of the rental.