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Richmond Car Hire

Sat 3/12 Pick-up
12:00
Sun 4/12 Drop-off
12:00
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Richmond car hire reviews and directory

Alamo
alamo
Car hire reviews:
Excellent (9.5, 15 reviews)
Car hire locations in Richmond:
1 location
Alamo
Locations in Richmond
Vancouver Intl Airport
+1 604 231 1400
  • 9.9
  • 9.5
  • 9.6
  • 9.5
  • 9.3
Recent reviews
9.2 Excellent
29 Feb 2016
Cons: The insurance was too expensive
9.6 Excellent
13 Oct 2015
nice and good price too
Pros: Everything.. Specially when I did drop off the car.. It took less than a minute! The price was amazing.. I paid 208 CAD for a Mustang ( insurance included ) for a week.
Cons: You have to drop off your car at the same place you pick it up from (which is YVR) .. Otherwise you have to pay 50 CAD for downtown drop off.
9.6 Excellent
27 Oct 2015
Pros: Good little car, very handy!
Cons: YVR south terminal option would have been more convenient.
8.8 Excellent
28 Nov 2015
Second time a charm
Pros: Immediate replacement vehicle for faulty/dirty one was a Mitsubishi ute that served quite well. Remember that the 4x4 switch in the center console is easy to inadvertently activate so be careful when temporarily storing items there.
Cons: Initial vehicle had front-left suspension clunk upon pickup and driving around the lot. Was clearly not cleaned or vacuumed.
10.0 Excellent
28 Nov 2015
Great experience
Pros: The car was new and in great condition
Cons: Nothing
8.0 Good
21 Jan 2016
unable to use music on phone was horrible/painful
Cons: didnt like how there wasn't bluetooth for music though there was the SYNC bluetooth option. also didnt like how there was an AUX plug but no AUX button/setting to use AUX...weird. especially with no satellite radio, FM radio only can be painful.
10.0 Excellent
25 Jan 2016
Excellent
Pros: Everything was good. I really appreciate that the rep didn't try to upsell me to a bigger car after I told him that my friend is getting a big car already. He helped me check out as quickly as possible as I declined additional insurance (my credit card has coverage). I had a Ford Edge...no complaints about the car. The return was quick and courteous. Lastly, a very nice touch to offer hot chocolate as we checked out...unfortunately there was a sip left. Had a bottle of water though...little things like that makes it feel like they actually care about customers. Brownie points there!
10.0 Excellent
4 Apr 2016
Quick & Friendly Service!
Pros: Easy pickup and easy dropoff which is always the best situation!
Cons: No problems whatsoever in the 11 days that we had the car!
9.6 Excellent
13 Apr 2016
Pros: The person checking me in on Tuesday was very helpful and nice. Excellent service!
Cons: Would have liked the price to be a little lower
9.6 Excellent
29 May 2016
Helpful staff, very accommodating
Pros: They charged us than the price that was quoted when we made the reservation. Plus, we had rented a compact car, but the car we were initially assigned had seat stains. When we pointed them out, the staff gave us an upgrade to a larger car for the same price. The staff was also very friendly and eager to make sure everything was okay.
Cons: The only drawback was that the car we rented, a Buick, had small windows and large headrests, so it was difficult to see traffic and pedestrians that weren't in front of us.
Budget
budget
Car hire reviews:
Good (6.6, 13 reviews)
Car hire locations in Richmond:
2 locations
Budget
Locations in Richmond
4440 Cowley Crescent
+1 604 668 7000
5140 Grant Mcconachie Way
+1 604 668 7000
  • 6.3
  • 7.3
  • 7.3
  • 6.1
  • 6.6
Recent reviews
7.6 Good
18 Aug 2016
GREAT except for the rental counter employee
Pros: the car...Fantastic The pickup person on the lot The drop off guys...great
Cons: The counter person at the Airport Tried to scare tactic us into further insurance.....using anectdotal references. ie. " The last one was total nightmre..the guy had to pay $75 000 out of pocket. Cars get broken into a lot in Vancouver. " ( I live in WA state but grew up in Vancouver. I told him, I know the area and it s bad areas well, we arent going to be in the bad areas and I know how to make a car less..... etc) We rent about 3 times a years...NEVER experienced this.
4.0 Mediocre
1 Dec 2016
Bad car
Cons: Durty car. The car was not good and it was old.
2.0 Poor
22 Jul 2016
Terrible service at YVR Budget
Pros: The car.
Cons: I feel that I was looked after terribly by a trainee. As far as what I've read in Terms & Conditions, what I have to present when renting at the counter is my Driver's License and Credit Card. This is were the terrible service started. I got asked for a 2nd piece of ID with my address on it. Unfortunately, my Passport had expired 7/14 & I was still waiting for my new one. So the trainee proceeds to call AMEX where they asked him for his name. He seemed perturbed that they asked for it. In the end, I don't think he ever got an address confirmation. I did pull out my Utility Bill to confirm my address. In the end, he went through with me signing the papers, but no thank you, nothing! He seemed more annoyed that AMEX asked him for his name.
10.0 Excellent
22 Aug 2016
I learned about Apple Carplay
Pros: It took me a day to figure out, but one of the buttons opened a secret compartment that lets you plugin your iPhone. Once attached, CarPlay pops up and you can use your iPhone's music, maps, phone features. The Apple Maps is much better than any GPS you might be able to rent, it's free (with your phone and data service). No need to sync up your phone and expose all your contacts to the next renter. Unplug and your contacts are removed from the car. The car itself, Chevy Impala, was a delight to drive.
5.2 OK
23 Aug 2016
Costs more than you think
Pros: Car was clean.
Cons: Long, slow line to pick up car. They are not up front on the final costs. My final bill was a lot more than was advertised
8.8 Excellent
28 Aug 2016
Everything great except check-out
Pros: car was everything we needed and most of the rental process went smoothly, especially the call center people we talked to.
Cons: Terrible clerk at YVR facility. Couldn't apply corporate discount, gave vague reasons as to why. Had to make separate reservation with discount applied, and return car next day to take advantage of discount. Probably more of a Kayak problem, but also a rude clerk.
6.0 OK
5 Oct 2016
Thank god it wasn't winter
Pros: I liked that the car turned on.
Cons: After getting over lions gate bridge and trying to clean my windows from the insane amount of bugs, I realized no washer fluid was coming out anymore. After further inspection it seems budget decided not to fill up the washer fluid container. I can only imagine how dangerous it would've been if there was salt on the roads and snow.
7.2 Good
11 Oct 2016
Pros: The behavior of the agent serving me. Refused to believe what was told to me about no underage fee over the phone.
2.4 Mediocre
19 Oct 2016
Worse company ever!!!!!!
Cons: So I got to the counter to pick up the car and they increase the rate times two. I told them that was not what was originally agreed. So I told them no sorry and walked to ALAMO. Stupid company
10.0 Excellent
30 Oct 2016
Pros: Excellent value
Cons: Interior could have been more clean
Enterprise
enterprise
Car hire reviews:
Excellent (8.9, 6 reviews)
Car hire locations in Richmond:
4 locations
Enterprise
Locations in Richmond
#117 5911 Minoru Boulevard
+1 604 231 9205
110 - 13460 Smallwood Place
+1 604 278 8865
128 - 11051 Bridgeport Road
+1 604 278 1223
9051 Beckwith Rd
+1 604 303 1117
  • 9.0
  • 9.3
  • 9.3
  • 8.3
  • 8.7
Recent reviews
10.0 Excellent
18 Jul 2016
Perfect service
Pros: Location was near where we were staying so walking over was very convenient. We were upgraded to a 7-seater for free which was a big plus. The car itself only had 3500km on it so pretty much driving a new car. Needed to extend the rental an additional day and had zero problems doing it over the phone.
Cons: I returned the car on a Sunday when they were closed and instructions on how to do that weren't great. Also, there's limited spaces available to drop off the car but I got lucky and grabbed the last one. It would have been great to get some more directions on how to return the car and what happens if there's no spaces available in the parking garage.
10.0 Excellent
24 Nov 2015
Excellent
Pros: Great Enterprise location with respect to service. A short shuttle drive to the airport.
Cons: Not as convenient as car rentals at airport but short shuttle drive is not too inconvenient. Price and service excellent.
9.6 Excellent
11 Jan 2016
Pros: Customer service at Enterprise was exceptional. Best experience I've had with a car rental to date.
8.8 Excellent
10 Apr 2016
Pros: Car was good. Service was good quick and easy. Very nice feature to have them sell gas for 1.00 a litre as a service with the rental, and the need to not return it with a full tank.
Cons: Location sucks, have to shuttle to and from airport. Everything else pretty good.
5.2 OK
2 May 2016
Efficient return but drop off area is inconvenient
Pros: The person who reviewed my return was nice and the process was efficient
Cons: Enterprise driver dropped off customers to a lot that is closed to the airport and you have to walk into the airport yourself. The driver was not friendly and he seemed like a deadbeat who doesn't like his job. A great way to end your journey with Enterprise.
10.0 Excellent
29 Sep 2016
Cons: Na
Ace
ace
Car hire reviews:
OK (4.3, 3 reviews)
Car hire locations in Richmond:
1 location
Ace
Locations in Richmond
8971 Bridgeport Road
604-370-2277
  • 3.3
  • 5.3
  • 6.0
  • 2.0
  • 4.7
Recent reviews
6.4 Good
22 Feb 2016
Vacation rental in Vancouver
Pros: Nice car and friendly employees
Cons: When I rented the car, I was not informed that it was off-site whereas most of the rental companies are on-site at the Vancouver airport. There are no signs at the airport directing you as to how to get to Ace Car Rental. Turns out it also has a different name (Discount Car Rental) which is not in any of the rental info. The people were friendly at check-in but the process was quite disorganized and chaotic. They also changed the price I had been quoted when I reserved the car. When I showed them the agreement, they wouldn't budge. I guess I should've considered 1 star but they seemed more clueless than nefarious
4.4 OK
30 Mar 2016
Cons: Off site pick up with bad hours. Our flight got delayed, we got in after 9:30 pm. They were closed. We had to get a taxi to our hotel. Next morning I had to get the train to them. They wouldn't pick use up or drop off.
2.0 Poor
16 Sep 2016
Terrible!!!!! Ruined my trip
Pros: Nothing
Cons: I got to the airport after having reserved a car the night before and was told that I had no car reservation because I was within some BS reservation window. I was like, thanks for emailing me or calling me and letting me know that before I got to the airport and apparently they don't "recieve" emails or phones numbers until confirmed. Convenient. This place is a scam you should avoid at all costs
Avis
avis
Car hire reviews:
Good (6.7, 3 reviews)
Car hire locations in Richmond:
2 locations
Avis
Locations in Richmond
3880 Grant McConachie Way
+1 604 606 2847
5951 Minoru Boulevard Unit 173
+1 604 606 2890
  • 6.0
  • 8.0
  • 8.0
  • 5.3
  • 6.0
Recent reviews
4.4 OK
30 Aug 2016
Sneaky charges
Pros: Got my car at 97 CAD from kayk. Final charge from Avis was CAF 150 with all the extra charges added. Unacceptable even when I challenged Avis with my kayak booking.
Cons: Expensive.
7.6 Good
26 Sep 2016
Pros: Price, location.
Cons: The almost hour,long wait in line to pick the car up.
8.0 Good
6 Sep 2016
satisfired but need improvement
Pros: efficient service even if he was the only one in the counter friendly staff
Cons: had hard time looking for brake gear for parking for the chevrolet.Suggest staff give a heads up reg lights, parking gear, gas, and other basic stuff reg the car to be used
National
national
Car hire reviews:
Excellent (10.0, 1 reviews)
Car hire locations in Richmond:
2 locations
National
Locations in Richmond
4440 Cowley Cresent
+1 604 273 6572
Vancouver Intl Airport
+1 604 207 3730
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
18 Jul 2016
Exceeded Expectations
Pros: Great road trip car and great service.
Discount Car & Truck Rentals
discount
Car hire locations in Richmond:
1 location
Discount Car & Truck Rentals
Locations in Richmond
9051 Beckwith
Hertz
hertz
Car hire locations in Richmond:
2 locations
Hertz
Locations in Richmond
2691 No. 5 Road
+1 604 276 8910
3771 No 3 Road
+1 604 276 2142
Lo Cost Rent A Car
locost
Car hire locations in Richmond:
1 location
Lo Cost Rent A Car
Locations in Richmond
5551 No 3 Road
604-303-9970
Zoom Rent A Car
zoomrentals
Car hire locations in Richmond:
1 location
Zoom Rent A Car
Locations in Richmond
8651 Beckwith Rd
604-910-7368
41 travellers who hired a car in Richmond gave the car agency they used an average rating of 7.9

Car hire locations in Richmond

Richmond
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