Overview

City Express Chetumal

Insurgentes, Km 5.025, 77084 Chetumal, QR, Mexico
+52 555 249 8050

$66+

Overall guest ratings

7.7/10 Good
based on 325 reviews

Review highlights

  • 9.1
  • 8.6
  • 4.4
  • 3.2

Good to know

  • Great shopping

Nearby

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    About

    A great choice for a stay in Chetumal, City Express Chetumal is just 2 mi (3.3 km) from the airport. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Flat-screen TVs, free WiFi, and free wired Internet are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Concierge service
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 325 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.6 "Good value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.0 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.5 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
    • 4.4 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      1.7 "83% said rooms were small."
      3.3 "For 67%, the rooms looked old."
    • 3.2 "Quite uncomfortable."
      1.1 "Air conditioning was criticized by 89%."
      1.7 "83% said rooms were small."
    • 2.7 "Food is inedible."
    • 2.3 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 126 reviews
    • 9.0 "Terrific location."
    • 7.0 "Good breakfast."
    • 6.2 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 4.5 "Rooms are not good."
    • 3.1 "Quite uncomfortable."

    Overall rating

    7.7 Good
    based on 198 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 6.9 "Average cleanliness."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 5.6 "Pool is mediocre."
    • 4.4 "Rooms are not good."
      1.6 "84% complained about the bathroom."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    data provided by TrustYou

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