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One location in Downtown
Filters
Reviews
4.0 Mediocre
Apr 2024
10.0 Wonderful
Jan 2024
2.0 Poor
Oct 2022
10.0 Wonderful
June 2022
8.0 Very Good
Jan 2022
2.0 Poor
Dec 2021
2 locations in Downtown
Filters
Reviews
6.0 Okay
Apr 2021
Pros:
Staff was wonderful. Car was clean and ready for pick up.Cons:
Location is NOT at airport - there is NO shuttle. Uber / Lyft are NOT readily available. Must rely on taxi, which is hit or miss from the airport. I had to walk the 1.8 miles from the airport to get to Enterprise before it closed.9.6 Wonderful
July 2019
Cons:
Car was a little hard to get into.10.0 Wonderful
June 2019
Pros:
Check in staff rocked. Super easy drop off.10.0 Wonderful
May 2019
Pros:
This Lihue location was fast, helpful and easy.10.0 Wonderful
Feb 2019
Pros:
Agents that I talked to were very friendly and helpful. Would definitely book at the Marriott again, very easy.Cons:
nothing, everything worked out great. We had the car for a month and no problems at all.8.0 Very Good
Feb 2018
Pros:
Very nice staff at the airport location. They are really helpful. We drove a car with excellent gas mileage.Cons:
N/AOne location in Downtown
Filters
Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Apr 2024
2.0 Poor
Mar 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
Feb 2024
10.0 Wonderful
Feb 2024
One location in Downtown
Filters
Reviews
10.0 Wonderful
Jan 2024
10.0 Wonderful
Sept 2023
10.0 Wonderful
Mar 2023
10.0 Wonderful
Dec 2019
Pros:
The check in cashier was super sweet. Had lots of great travel advice, understood that we were tired from our flight and gave top notch customer service.4.0 Mediocre
Dec 2019
Pros:
First car needed maintenance. They should have known this. The battery died in the parking lot.Cons:
Car might have worked.8.0 Very Good
July 2019
Cons:
Rental car pick up had a very long lineOne location in Downtown
Filters
Reviews
5.6 Fair
Apr 2019
Pros:
They tried to charge us $50 for returning a Jeep with the roof down despite never having informed us this is an activity that we would be charged for. Either inform us or don’t charge.6.0 Okay
July 2017
Pros:
The front desk is very mean9.2 Wonderful
July 2017
Pros:
Got a brand new car in minutes and drop-off was just as easy.8.8 Very Good
May 2017
Pros:
Friendliness of staffCons:
Nothing9.6 Wonderful
May 2017
Pros:
Fast and courteous service, clean vehicle, good priceCons:
Received a Jeep Renegade as an upgrade. Some quirky controls, but we liked the high clearance and 4WD.2.0 Poor
Mar 2017
Pros:
They were friendly while they apologize for giving your car away and only having to "upselled" you.Cons:
They will give your car "away" if you are running late and then only have higher end vehicles that they upsell you on. Happened to several people, seems like a pattern-even though you have a non-refundable deposit -they will give your car away if an hour later than time you designate. Class action anyone?One location in Downtown
Filters
Reviews
9.6 Wonderful
Aug 2019
Cons:
Our experience was great. We were upgraded to a vehicle that best suited our needs at no cost.8.8 Very Good
Jan 2019
Pros:
Car was fine staff was fast.Cons:
4 days cost more than bringing it back & getting an upgrade for a week separately. Together price would have been $1500. Separately (2 reservations rather than 1) was $580 & $340. Ridiculous.8.8 Very Good
Nov 2016
Pros:
Pick up and drop off went very smoothly. SUV was adequate and handled the island's roads very well. We had a late arriving flight and the office stayed open past normal hours to accommodate our reservation.Cons:
Expected a RAV4 - got a Hyundai SUV instead. Not a big deal though.10.0 Wonderful
Aug 2022
4.0 Mediocre
Dec 2021
10.0 Wonderful
Nov 2021
One location in Downtown
One location in Downtown
One location in Downtown