Car hire in Southeast - Harbor (Lihue)
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Cheap car hire in Southeast - Harbor (Lihue)
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Southeast - Harbor (Lihue) car hire reviews and directory
Thrifty
7.3
Good
130 reviewsCleanliness
7.7
Comfort
7.9
Pick-up/Drop-off
7.3
Value for money
7.3
One location in Southeast - Harbor
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Reviews
8.0 Very Good
May 2021
Pros:
Everything was as expectedCons:
check in was busy at no fault of the rental car companies6.0 Okay
May 2021
Pros:
The car worked wellCons:
Check in procedure. We had to wait in line for over one hour.2.0 Poor
Mar 2021
Pros:
We were unable to go to Hawaii because of COVID. They charged us over $700.00 for a car we never used. I will never book thru Priceline or use Thrifty ever again. Trying to talk to them about this was a waste of time. They just kept repeating that the reservation was not cancelable.Cons:
Recognize that the traveler can't foresee state law changes and that charging people for a car they never used is both immoral, bad business practice and pisses people off. I will never use Priceline or Thrifty again. And we travel all over the world.4.0 Mediocre
Nov 2020
Pros:
Dropoff was comparatively easierCons:
Waited in line for two hours to pickup the car.10.0 Wonderful
June 2020
Pros:
Fast, friendly service. The agents explained everything and made it very easy on me.10.0 Wonderful
Apr 2020
Pros:
Easy process and professional serviceCons:
N/ADollar
5.4
Fair
202 reviewsCleanliness
6.8
Comfort
6.8
Pick-up/Drop-off
5.4
Value for money
5.6
One location in Southeast - Harbor
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Reviews
4.0 Mediocre
Mar 2024
4.0 Mediocre
Feb 2024
2.0 Poor
Oct 2023
6.0 Okay
Oct 2023
2.0 Poor
Sept 2023
6.0 Okay
May 2021
Pros:
The woman outside checking on reservations was very kind. The billing was not easy to understand. When you place the order it says you were charged the quoted amount. When you are at the counter they give you an additional bill. Seemed to add up to the original amount but was confusing.Cons:
The billing part could have been better. The car was not very clean inside but was a good car and comfortable. The staffing was very understaffed. Three car rental companies inside and only one or two staff. Should be one staff person per car company. Very long wait in line.Sixt
9.2
Wonderful
61 reviewsCleanliness
9.5
Comfort
9.5
Pick-up/Drop-off
9.2
Value for money
9.1
One location in Southeast - Harbor
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Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Apr 2024
2.0 Poor
Mar 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
Feb 2024
10.0 Wonderful
Feb 2024
Avis
7.6
Good
37 reviewsCleanliness
7.9
Comfort
8.0
Pick-up/Drop-off
7.2
Value for money
7.0
One location in Southeast - Harbor
Filters
Reviews
10.0 Wonderful
Jan 2024
10.0 Wonderful
Sept 2023
10.0 Wonderful
Mar 2023
10.0 Wonderful
Dec 2019
Pros:
The check in cashier was super sweet. Had lots of great travel advice, understood that we were tired from our flight and gave top notch customer service.4.0 Mediocre
Dec 2019
Pros:
First car needed maintenance. They should have known this. The battery died in the parking lot.Cons:
Car might have worked.8.0 Very Good
July 2019
Cons:
Rental car pick up had a very long lineEnterprise Rent-A-Car
9.2
Wonderful
27 reviewsCleanliness
9.0
Comfort
9.2
Pick-up/Drop-off
8.3
Value for money
8.7
2 locations in Southeast - Harbor
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Reviews
10.0 Wonderful
Feb 2020
Pros:
We loved how smoothly and efficiently the check in and return went.8.0 Very Good
Feb 2018
Pros:
Very nice staff at the airport location. They are really helpful. We drove a car with excellent gas mileage.Cons:
N/A10.0 Wonderful
June 2017
Pros:
Friendly staff, from the shuttle drivers to the desk and lot workers. We received two quality vehicles, exactly as booked, and at a good value.9.6 Wonderful
May 2017
Cons:
The drop off is different than where the signs direct you. The airport signage should be better for the companies that are not in the main return area.9.6 Wonderful
Apr 2017
Pros:
Friendly staff, price as agreed (plus taxes) and choice of cars - would definitely use againCons:
All car hire companies are reached by courtesy coach from the airport so none based there. Still quite expensive to hire a car at Lihue but thoroughly worth it.9.6 Wonderful
Mar 2017
Pros:
Very helpful local staff. Concentrated on good service rather than trying to sell us silly extras we didn't want. Generally behaved like Hertz used to years ago. Funny that Enterprise has become the new Hertz.National
9.2
Wonderful
19 reviewsCleanliness
8.9
Comfort
9.2
Pick-up/Drop-off
9.0
Value for money
8.8
One location in Southeast - Harbor
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Reviews
9.6 Wonderful
Aug 2019
Cons:
Our experience was great. We were upgraded to a vehicle that best suited our needs at no cost.8.8 Very Good
Jan 2019
Pros:
Car was fine staff was fast.Cons:
4 days cost more than bringing it back & getting an upgrade for a week separately. Together price would have been $1500. Separately (2 reservations rather than 1) was $580 & $340. Ridiculous.8.8 Very Good
Nov 2016
Pros:
Pick up and drop off went very smoothly. SUV was adequate and handled the island's roads very well. We had a late arriving flight and the office stayed open past normal hours to accommodate our reservation.Cons:
Expected a RAV4 - got a Hyundai SUV instead. Not a big deal though.10.0 Wonderful
Aug 2022
4.0 Mediocre
Dec 2021
10.0 Wonderful
Nov 2021
Economy Rent a Car
5.5
Fair
15 reviewsCleanliness
5.2
Comfort
5.6
Pick-up/Drop-off
7.2
Value for money
5.2
One location in Southeast - Harbor
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Reviews
6.0 Okay
Feb 2020
Pros:
Car was comfortable - outwardly seemed clean - staff was niceCons:
Car smelled like cat pee almost from the time we drove out. The operation was very small and not what we expected from a front line car rental company - obviously contracted out. Not much inventory to pick from and I felt the professionalism was lacking - would never rent from them again. Gave us an uneasy feeling in regards to the paperwork we were given in the onset.3.6 Poor
Feb 2020
Pros:
Staff was friendlyCons:
Our car had major issues. It was 13 years old with 100,00 miles on it. Windshield wipers didn't work, it started to overheat while we were sightseeing, the whole car would shake violently when you braked and the transmission was slipping gears when accelerating from a stop. It was like a bad joke.4.0 Mediocre
July 2019
Pros:
Car AC didn’t work, windows would shut, engine check lights on. Staff told us tough luck.Cons:
Better car or rate reduction for crappy car8.4 Very Good
Mar 2019
Pros:
The staff was great. It was a super quick process.Cons:
The car was a little older. A newer one would have been nice. But it was still clean and very reliable.10.0 Wonderful
Oct 2018
Pros:
We were picked up by our friendly driver who was happy to answer any touristy question. On our way to the rental company, he called the guy in the office to get our car ready. The process was very speedy.Cons:
We did not get the type of car we ordered but nevertheless were happy with the rental company overall.9.6 Wonderful
June 2018
Pros:
The pickup and drop off were so easy. Everyone was lovely The car worked well and was clean. All good.Cons:
The price. But i think it was actually reasonable given the prices in Kauai and probably better than most.NU Car
7.6
Good
No reviews available
Cleanliness
7.6
Comfort
8.4
Pick-up/Drop-off
7.2
Value for money
8.8
One location in Southeast - Harbor
Sunnycars
No score available yet
One location in Southeast - Harbor