Passenger van | $204/day |
9 locations in Dubai
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2.0 Poor
Mar 2021
Pros:
Extra charges on pick-up for airport taxes when other companies do not charge. Car had with an odor of cigarettes. Returned the car 10 h earlier. Rates not really good.6.0 Okay
Jan 2021
Pros:
Staff. LateCons:
Speed up process4.8 Mediocre
Feb 2020
Cons:
Clarify the insurance value in the website, as we could calculate our budget accordingly.2.0 Poor
Nov 2019
Cons:
The vehicle was booked with basic insurance but once the car was to be collected Budget requested me to pay the basic insurance again. So this was paid twice. Tax Invoice from Budget not yet received.2.0 Poor
July 2019
Pros:
Did get a chance to like anything they didn’t have the suv I wantedCons:
Better customer service8.0 Very Good
June 2019
Cons:
Reduce the amount of holding fee or deposit12 locations in Dubai
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2.4 Poor
June 2019
Pros:
NothingCons:
Rude staff Price discrimination based on bank (more likely national origin) Damaged car False accusations regarding damages to gain more fees8.0 Very Good
Apr 2019
Pros:
Staff was very kind and attentive.Cons:
The car was about 3-4 years old and the AC didn't work well.2.0 Poor
Feb 2019
Pros:
the car is differentCons:
the car is different2.4 Poor
Jan 2019
Pros:
I don't like their serviceCons:
I don't like their services also the price is high2.0 Poor
Jan 2019
Pros:
That my family was safe after vehicle malfunctionedCons:
This branch Terminal 2 offered me a vehicle with poor maintenance. My family and I could have died on the highway when it malfunctioned. The staff couldnt care less about our situation and Mangosh even told me that ‘this is the Emirates, we are different, we dont offer the services you are asking for’. The team was deceitful and rude. I reported this branch to consumer protection services. If you dont want to die, avoid renting. I’ve contacted my credit card company to dispute payment to them. Kayak should not promote them.2.4 Poor
Jan 2019
Pros:
I just liked the performance of the car.Cons:
The interior of the car was absolutley dirty!! Very small car. It didn’t fit all of our 3 luggages. The price we paid for this car was not worried at all.19 locations in Dubai
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10.0 Wonderful
Aug 2022
8 locations in Dubai
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10.0 Wonderful
Oct 2022
7.2 Good
Aug 2018
Cons:
I rent the car for one day and u charged me 2 days. Not fair.2.0 Poor
July 2018
Pros:
Nothing unfortunatelyCons:
I went there with all the necessary documents. After some time waiting, they informed me that they didn't have the car I rented, nor any other car in the upgrade. Even though I have reserved the car way before AND paid for it AND called to confirm a day before, they did not have the car... I still didn't receive my refund by the way. They did offer a downgrade, but I couldn't send back home one of my kids with two bags!3.2 Poor
June 2017
Pros:
Very bad condition plus the car I reserved was a Toyota Yates instead of being upgraded I was downgraded to Honda city which had terrible air conditioner and horrible wobble when approaching speed of 80km and above9.6 Wonderful
Apr 2017
Pros:
It was perfekt and the Hertz people were friendly and helpful. Great!2.0 Poor
Jan 2017
Cons:
i booked through KAYAK and before one day i called hertz and make sure everyhting is good and they told everything is perfect after reaching on airport hertz counter told me rate error is their and we can't give you car in same rate and they charged me 3 times. they are ripping of customer by such scheme and on dubai airport hertz franchise give to some other company anf they did not honor hertz rates confirmation and rip you off so take care and don't book from hertz.8 locations in Dubai
Locations in Dubai
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10.0 Wonderful
May 2021
Pros:
Clean car fast checkinCons:
Need put a sign board in airport with name of Alamo10.0 Wonderful
Mar 2021
Pros:
Staff friendly car clean and dis-infected.6.0 Okay
Mar 2021
Cons:
I wanted to rent for an extra day but couldn’t get the same rates, so returned. It was an inconvenience. Why can’t car rental companies in Dubai extend rentals at same discounted rates?8.0 Very Good
Jan 2021
Pros:
Friendly and promptCons:
Faster service4.4 Mediocre
May 2018
Pros:
Nice vehicleCons:
Almost an hour later than promised, exterior filthy, interior had bugs. Attendants spoke very poor english. Some documents in Arabic only.15 locations in Dubai
Locations in Dubai
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2.0 Poor
Dec 2018
Pros:
They refuse to give me a car!! they said the reservation is not confirmed !!??10.0 Wonderful
Mar 2017
Pros:
I felt welcomed, and though I have heard over the years horror stories of renting cars abroad, my experience with Dollar at Dubai airport was excellent.Cons:
Returning the car, it wasn't clear where to park (unlike in every US airport, there's no obvious 'rental return' lot. I had to find a parking spot in close proximity to the office - but that is just Dubai normal. I just wish it was made clearer.10.0 Wonderful
Mar 2017
Pros:
All went as planned. excellent service, excellent car10.0 Wonderful
Feb 2017
Pros:
Always satisfied with my car rental experience from Dollar. Consistency is the word2.0 Poor
Nov 2016
Cons:
It was not confirmed. They asked for full normal price if hired directly. They did not accept email confirmation sent by you. Thanks10.0 Wonderful
Nov 2016
Pros:
Pick up was flawless, personnel were easy to work with. This helps after a 20 hour flight.Cons:
Return parking was not well directed, but Our dollar car tenant drove the car to the right spot for me. Very Nice!16 locations in Dubai
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6.8 Okay
May 2019
Pros:
Staff friendly. The keep you updated via email. The drop off was good.Cons:
Pickup was terrible, the staff was friendly but the queue line was very long and one staff available. It took me around 30 minutes to pick up my car. In Kayak the choice of car was Form but on reality the car was Renault Duster, so Kayak should update the profile of this car.8.4 Very Good
Nov 2016
Pros:
They give us a bit better car than we expected because we booked some small car from A category and they gave us Toyota Yaris which is I think from B category.Cons:
They did not mark clearly scratches that were before so when we were returning the car they were thinking we made these scratches and I clearly pointed them to write some of these when we picked up the car. But at the end, they accepted all of these was from before and didn`t take any money from the deposit. Another thing to pay attention is to additional cost like 16aed for "road tax" and 25aed to return car at airport, so I returned it to Al Raha mall. Also when you renting from any company pay attention to the level of full because often they don`t give with full level and they expect to return them full level.5.6 Fair
July 2016
Pros:
Good & clean carCons:
The rear lights were not working and this caused me an issue with police as I got a fine because of this.8 locations in Dubai
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9.6 Wonderful
Oct 2020
Cons:
Good3 locations in Dubai
Locations in Dubai
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2.0 Poor
Oct 2023
13 locations in Dubai
Locations in Dubai
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6.8 Okay
Feb 2019
Pros:
Yes, the philipian lady at check in was very professional and helpful. Drop off, staff was ok not to welcoming.Cons:
Give clear guidance how to go to the terminal 2!2.0 Poor
May 2018
Pros:
NothingCons:
We booked and had a confirmation email with the price for the rental for 8 days. When we arrived the person at the desk had all our reservation information but said the price was 4 times what our email said. When we showed him the confirmation stating the vehicle and the price, he said “I cannot do that price, this is my best price” and the amount was four times our confirmed reservation amount. We have since checked back to see if we misunderstood the email but no, they just offer one price online and then when you get there adjust the price and will not honor the confirmation from online. The worst part is when this was happening the guy behind us in line said “oh yeah they do that all the time, every time I rent with europcar they charge way more than when you originally book, it’s a huge scam” he said the only reason he uses them is because it is a company card so not his money. I would NEVER use them again. We had to scramble to find another company last minute and got a car from them for a more reasonable rate.2.0 Poor
Apr 2018
Cons:
I booked the vehicle in AED(local currency in Dubai) and I have an email confirmation for this, but when I got to the rental desk I was told the amount would need to be paid in dollars. So the reservation turned out almost 4 times the amount. Even though I had an email confirmation with the currency clearly written in AED, they would not honor it. They already had the slowest and most pathetic service I’ve ever experienced in my life, so I went ahead and just paid the amount to save my time. I highly would not recommend this company.10.0 Wonderful
Mar 2018
Pros:
Thier flexibilty and the free upgrade10.0 Wonderful
Feb 2018
Pros:
the same i booked with full options and tented windows3.6 Poor
Feb 2018
Cons:
It took way too long (~45) min to get the car out at rental place. Car was not clean. It took two follow-up emails to get the rental invoice emailed to me.5 locations in Dubai
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2.0 Poor
Oct 2023
10.0 Wonderful
Apr 2020
Cons:
Good service nice people7.2 Good
June 2019
Pros:
The outstanding service by the employees and duty managerCons:
Not to put a misleading offer (it was supposed to be a Ford Focus or equivlant, but i got a Chinese car?!!!) and too many hidden fees that appears later at the branch2.0 Poor
Dec 2018
Pros:
NothngCons:
I reserved on your cite BMW Q1 and they gave me a Chinese crummy and unsafe car. The customer service was horrible . Will never rent a car from them and never recommend them .8 locations in Dubai
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2.8 Poor
Oct 2019
Cons:
They tried to charge me an extra 50 USD just to drop off in AD when it was clearly included in the original booking, then they added 50 AED for airport pickup when again, the booking was originally front the airport. Basically a load of hidden fees. Borderline scam. And the car was a bit old and dirty.2.0 Poor
Jan 2018
Cons:
We arrived at DXB to find that the rental agency Payless no longer existed at DXB. The phone number provided by the booking service is not in service. We were stranded and our only options were to take taxis or book expensive last minute car rentals on the spot. We opted for taxis and public transportation as the other rental options were too expensive. We were surprised and let down. I know now not to rely on Kayak.2 locations in Dubai
Locations in Dubai
Bldg # 10, Ground Floor
+971 4 431 0486
Millennium Airport Hotel Dubai
+971 4 718 9700
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2.0 Poor
Oct 2023
8 locations in Dubai
Locations in Dubai
Al Quoz Industrial Area
+971 4 303 7047
Al Tayer Land Rover Serv Ctr
+971 4 201 1939
Al Tayer Motors Al Barsha
+971 4 609 0443
Dubai Intl Airport Terminal 1
+971 4 224 5056
Dubai Intl Airport Terminal 3
+971 4 220 3023
Jebel Ali Free Zone
+971 4 881 0882
Maktoum International Airport
+971 4 887 9797
West Marina Beach
+971 4 399 5052
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8 locations in Dubai
Locations in Dubai
Al Quoz
+971 4338 7171
Dubai Internet City
+971 4390 0880
Plot Number 358-47, 1 Al Quoz 3
+971 4 341 1958
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3 locations in Dubai
Locations in Dubai
Al Rais Shopping Centre, Al Mankhool Road
+971 564 151 666
Dubai airport
+971 565 344 506
Sheikh Zayed Rd-Jebel Ali Village
+971 4352 8222
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5 locations in Dubai
Locations in Dubai
Al Maktoum International Airport (DWC)-Emirates Rd
+971 527 855 551
Deira Port Saeed Community 129 street 10A
+971 527 855 551
Terminal 1
+971 527 855 551
Terminal 2
+971 527 855 551
Terminal 3
+971 527 855 551
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No reviews available
One location in Dubai
Locations in Dubai
207-2nd Floor, Al Kasim Building-3
+971 50 765 9228
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7 locations in Dubai
Locations in Dubai
Al Maktoum International Airport
+971 4 887 9716
Dubai Atlantis The Palm Hotel
+971 4 426 1476
Dubai Emirates Towers Jumeirah Hotel
+971 4 319 8162
Dubai International Airport - Terminal 1
+971 4 506 3055
Dubai International Airport - Terminal 2
+971 52 801 0810
Dubai International Airport - Terminal 3
+971 4 506 3050
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No reviews available
One location in Dubai
Locations in Dubai
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2 locations in Dubai
Locations in Dubai
3 9a St-Al Quoz
+971 800 297