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Pros: No!

Cons: Boarding process

Cons: Not enough drinks offered for 15 hr flight

Pros: The plane was good, comfortable, service excellent! Business lounge at Singapore airport is excellent!

Pros: On the Honolulu to Manila flight the crew were attentive and pleasant. I was comfortable and had TV to pass some of the hours on board. On the Manila to Singapore, there was no TV and the crew were less pleasant.

Cons: The young crew on the Manila to Singapore flight could have seen the journey as more of an opportunity to actually do their job rather than a chance to sit at the back chatting. When I approached one for a hot water bottle as it was freezing, she screwed up her face at my request and turned and spoke to her colleague in a language I couldn't understand making me feel uncomfortable. One of the worst things though was the food. Throughout the whole flight from Oahu to Singapore, there were no vegetarian options (even the mid flight sandwich had ham and cheese). Further, you were served a hot meal almost within an hour of being in the air, then had to wait about six hours for the snack and then another hot meal was served within three hours of that at a very rushed pace making the experience very unenjoyable. This happened on the way to oahu also so it is something that they practice regularly. Terminal 2 at Manila is also terrible if you have a long layover!

Pros: The crew most of all!

Cons: Transfer process from Terminal 1 to Terminal 2 in MNL.

Cons: I couldn’t recline my seat. Something should be done.

Pros: Excellent experience and service. Appreciated the transfer process and shuttle service in Manila fromTerminal 2 to Terminal 1 to make the connection to NYC. Very smooth and efficient with a a 2 hour window to do all the security checks etc. Very good communications.

Cons: All very good except the VGML could be better and more creative.

Pros: Friendly staff; value for the money

Cons: Boarding procedures not very organized

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Cons: The flight I was booked on late so they changed my reservation to the previous flight which was late as well, still.later than my original flight . But smart move by them. The only issue was the terrible terminal building at Dumagete..

Pros: The quiz and prizes given by the service crew onboard

Pros: Everything was marvelous. The staff, food, and entertainment were excellent just like on our flight with Qantas from Vancouver to Sydney.

Cons: Nothing.

Pros: Got an aisle seat. Got all the meals. Overall a good flight.

Cons: Tim Tams out for self service

Pros: The boarding process was easy, less hassle no extra security with lot of hassle

Cons: The seat amenities were below average. 14 hr flight with no power outlets - was surprising

Cons: It’s ridiculous that Cheaptickets (your contracted agent) did not answer the phone to change flights. And when they did answer the phone, charged extortionate change fees above and beyond Qantas fees even during the coronavirus pandemic.

Cons: No

Cons: The airplane is old!

Pros: Crews were nice

Cons: Better movies and free internet in flight

Pros: Everything was great!