Flights to United Arab Emirates

Pros: Everything was normal, nothing amazing

Cons: Food, the didn’t have vegetarian options and everything was in chinese

Cons: Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help.

Pros: Crew and equipment were excellent.

Cons: Two flights with close departure times used the same gate, leading to an overcrowded gate area at Pudong.

Pros: Crew is friendly and helpful.

Cons: Seats are distinctly too small in both directions.

Cons: Improve on the congestion of DVO

Pros: Nothing much. The flight crew were ok.

Cons: Flight was delayed 90 minutes. Boarding and departure lounge area was utter chaos because the Cebu Pacific staff were not clear about which flight waa boarding. The plane was horribly cramped. Extra seat rows had been installed to get more seating on the plane. That might be ok for the average 5'4" Filipino, but at 6'1", I literally could not fit my knees behind the seat in front of me. As a result I had to twist my legs into an uncomfortable position for 2 hours. Not fun.

Pros: Staff was helpful pre boarding

Cons: There was absolutely no ventilation while on ground. It was so hot on the plane too!!!!!

Cons: Boarding is a fiasco with cebu pacific they should try zones and separate lines like japan!

Cons: airplane is a little bit old.

Cons: Everything was good except for the food. It was average

Cons: Immigration

Pros: The cabin crew were very friendly, organised and polite.

Cons: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

Pros: Decent crew and food. Fairly punctual.

Cons: Check in was so slow. Slowest check in I’ve known.

Pros: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.

Pros: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.

Cons: Need more movie options. Presently 95% movies are one or more year old.

Pros: Good seats with leg room.

Cons: None

Pros: Crew was amazing, first time on Economy Premium, really worth it.

Pros: CREW WAS HELPFUL AND OBLIGING.

Cons: IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY.

Pros: Great crew and good food.

Cons: Delayed departing.

Pros: movie selection was good

Cons: air was stale, food was just okay

Cons: Wrong communication for connecting flights. Poor customer service, flight attendants not friendly.

Pros: The crew were awesome. I was very comfortable.

Pros: The food was good. The crew was very accommodating.

Cons: .If the seats recline to just a little bit more

Pros: The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down

Cons: The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice

Cons: Entertainment was not working

Pros: Flight was comfortable and the A380 is super quiet. Cabin crew were helpful and friendly.

Cons: Check in was a disaster with tickets issued in the wrong names. Also It wasn't until the night before flying we realised they'd booked our 3 month old daughter on a separate flight!

Cons: Food is getting boring. Chicken fish or beef every time. Plane was old. Entertainment choice not good. Crew forgot to bring wine for the main course. It's about 50% of the standard of the A380.

Cons: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.

Cons: Busted infotainment screen. A perfunctory apology was offered after the flight had landed. None of the crew had any level of proficiency in English and shied from interacting with non-Chinese passengers. And finally, 10-abreast seating on the Boeing 777 is a nightmare.

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Cons: Flight delay was a pain from LAX to Nanjing.

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: nothing

Cons: everything

Pros: Nothing

Cons: Arriving on time

Pros: Wheelchair assistance..very dignified

Cons: There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat

Pros: The plane was new and had a great feel. Pilots and crew very professional.

Cons: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.

Pros: Yes indeed. Polite and listening.

Cons: Snacks at the beginning, dessert, and inflight duty free.

Pros: No problem

Cons: Service can b warmer

Cons: airplane is a little bit old.

Cons: Manner of Airport staff is very irritating. They consider passangers as their enemies and behave accordingly.

Pros: Friendly service.

Cons: Boarding process could improve

Cons: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes

Pros: Really good food the and crew on the plane was nice.

Cons: In the Delhi airport we never interacted with anyone from Sri Lankan Airlines because a third party was contracted to work the counters, check us in, issue boarding passes, etc... These workers were all maybe 20 years old and possessed what seemed like zero training to do their job at all. They never had any answers and just smiled while saying “I don’t know” a million times. We were corralled and moved and waited hours while they ran around doing nothing.

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: The cost was very good

Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.

Pros: Everything was normal, nothing amazing

Cons: Food, the didn’t have vegetarian options and everything was in chinese

Pros: Cabin smelled nice

Cons: More languages spoken

Pros: Very nice flight and very comfortable with extra leg room

Pros: The crew were very good and attentive.

Cons: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.

Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.

Cons: Nothing.

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Pros: Nothing

Cons: The service. The worst I have seen.

Pros: Inflight Entertainment and seats.

Cons: None

Pros: Decent crew and food. Fairly punctual.

Cons: Check in was so slow. Slowest check in I’ve known.

Pros: Crew was great. Lots of leg room

Cons: Many screens weren't working properly

Pros: Onboard wifi

Pros: The crew were good and attentive but I couldn't help but feel they were hopelessly understaffed.

Cons: Despite the size of the A380 seats have been crammed in so that there is no real difference in comfort between travelling on one of them or in a low cost airline such as Jetstar. Unless of course you can afford First or Business Class.

Pros: v cooperative crew & helpful

Pros: The crew good except one man i guess from India

Cons: The food was not good at all

Pros: Still the most economical choice to fly from Brunei direct to Australia.

Cons: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.

Pros: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.

Pros: Very nice flight and very comfortable with extra leg room

Cons: airplane is a little bit old.

Pros: Luxury and spacious toilets

Cons: Amount of food was not enough from Hong Kong to Abu Dhabi.

Pros: The crew was friendly and courteous.

Cons: Make seats more comfortable and food more tasty

Cons: 14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor.

Pros: Good and crew were very goid

Cons: Seats were very hard and very cramped for such a long flight

Pros: Kind and very helpful.

Cons: A little more room for people with weak legs.

Cons: No entertainment but it’s probably because it was a short trip

Pros: Crew was kind, attentive, funny, and engaging. The best.

Cons: A warning about landing in Dubai, and being put on a bus to the terminal

Pros: The crew good except one man i guess from India

Cons: The food was not good at all

Cons: Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay.

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Pros: Efficient airline, friendly staff.

Cons: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Pros: Quick boarding, minimum queues.

Cons: Everything. What an absolute joke of an airline. 1) Flight attendant spilt a half a bottle of water on me and didn’t even apologise 2) Same tv shows and movies as 5 months ago. 3) no eye shades 4) entertainment turned off around 20-25 mins before landing and all headseats collected 5) staff

Cons: Everything about the flight was great with the exception that the WiFi was pretty terrible and didnt work the final few hours of the flight. I raise the issue because customers shouldn’t pay $15 for it if it doesn’t work.

Pros: Punctuality

Cons: The food, leg space, the drink, and more hospitality, specially towards the aged people like us.

Cons: Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position.

Pros: Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for.