Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
9.4 "World class service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 8.1 "81% wereimpressed by the valet service ." 8.0 "Lovely bar service , according to 80%." -
9.2 "Food is to die for."8.8 "88%
loved the menu selection ." 8.6 "86%loved the dining experience ." -
8.9 "Generally very clean."9.2 "92% said
rooms were clean ." 8.6 "86% thoughtit was clean ." -
8.8 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." -
7.1 "Nice rooms."9.2 "92% said
rooms were clean ." 7.9 "79% thoughtrooms were spacious ." 9.5 "95% thought theview was good ." 8.0 "80%enjoyed the furniture ." 7.2 "72% werehappy with the tv ." -
5.3 "Breakfast is mediocre."
-
4.4 "Value below average."
-
2.0 "Disappointing internet connection."
Overall rating
-
9.5 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.8 "Location is great."
-
6.7 "Rooms are ok."6.0 "
Beds were acceptable for 60%." -
4.9 "Breakfast is below average."
-
4.7 "Value below average."
Overall rating
-
9.5 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.9 "Location is great."
-
6.9 "Rooms are ok."
-
5.8 "Average comfort."
Overall rating
-
9.1 "World class service."
-
8.2 "Location is great."
Overall rating
-
9.3 "World class service."9.4 "94% found the
staff to be very friendly ." -
8.9 "Location is great."
-
7.2 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
The location was great. Everything was in walking distance of where we wanted to go. Great night Life too! The check-in was at 4 which Itcould have been at 3 and the check out was at 11 instead of noon. That's the only thing I would change.
-
6.8review from
The hotel was very clean and our room was great! Staff at the front desk were extremely rude during check in, even stopping me in the middle of talking to help another guest who came back up to the counter. The bell tower staff were also not very friendly. Elevators were slow due to "construction" (that was no where to be seen).
-
4.8review from
Staff was friendly, but unsophisticated. I was switched out of a room because it smelled musty/moldy. Food was good, but expensive, and I'm not accustomed to having to purchase coffe and breakfast when I travel. Amenities bottles seemed to be only partially full. Rooms were unremarkable, but clean. Staff was vacuuming my floor when I checked in around 5 pm. Internet slow, and again I'm not used to having to purchase a premium package for Internet. I'll stay in a cheaper hotel with better amenities and less focus on decor next time
-
7.7review from
Location and staff Valet was over priced Facilities somewhat dated
-
4.5review from
good location, free parking, most things are as expected Rather mediocre hotel for a rather high price. Rooms are clean only until you look carefully. Free wifi included, but they cut off skype calls after 2 minutes, so that you would have to pay for premium internet. Overall, typical greedy hotel chain, but could be good choice if you find nothing better in the area.
-
8.0review from
The staff was extremely informative and friendly. The location was pretty good, within walking distance to many things downtown. I felt like it was pretty expensive for what it was and I also had called ahead of time and was put on hold and hung up after waiting for around 20 minutes and called back and was immediately helped.
-
9.7review from
Location, cleanliness
-
10.0review from
The location was great. Everything was in walking distance of where we wanted to go. Great night Life too! The check-in was at 4 which Itcould have been at 3 and the check out was at 11 instead of noon. That's the only thing I would change.
-
8.0review from
The staff was extremely informative and friendly. The location was pretty good, within walking distance to many things downtown. I felt like it was pretty expensive for what it was and I also had called ahead of time and was put on hold and hung up after waiting for around 20 minutes and called back and was immediately helped.
-
9.7review from
Location, cleanliness
-
6.8review from
The hotel was very clean and our room was great! Staff at the front desk were extremely rude during check in, even stopping me in the middle of talking to help another guest who came back up to the counter. The bell tower staff were also not very friendly. Elevators were slow due to "construction" (that was no where to be seen).
-
7.7review from
Location and staff Valet was over priced Facilities somewhat dated
-
4.8review from
Staff was friendly, but unsophisticated. I was switched out of a room because it smelled musty/moldy. Food was good, but expensive, and I'm not accustomed to having to purchase coffe and breakfast when I travel. Amenities bottles seemed to be only partially full. Rooms were unremarkable, but clean. Staff was vacuuming my floor when I checked in around 5 pm. Internet slow, and again I'm not used to having to purchase a premium package for Internet. I'll stay in a cheaper hotel with better amenities and less focus on decor next time
-
4.5review from
good location, free parking, most things are as expected Rather mediocre hotel for a rather high price. Rooms are clean only until you look carefully. Free wifi included, but they cut off skype calls after 2 minutes, so that you would have to pay for premium internet. Overall, typical greedy hotel chain, but could be good choice if you find nothing better in the area.
