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Courtyard by Marriott Grand Rapids Downtown

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Top Business Hotel

11 Monroe Avenue Northwest, Grand Rapids, MI 49503, United States

+1 616 242 6000

$288+

Courtyard by Marriott Grand Rapids Downtown

Overview
Reviews
Photos
Map

Courtyard by Marriott Grand Rapids Downtown - Grand Rapids - Building

Provided by Leonardo

Courtyard by Marriott Grand Rapids Downtown - Grand Rapids - Bedroom

Provided by Leonardo

Courtyard by Marriott Grand Rapids Downtown - Grand Rapids - Lobby

Provided by Leonardo

Overall guest ratings

8.7/10 Excellent

based on 642 reviews

Review highlights

Food

9.4
Service

9.2
Value for money

3.8
Breakfast

1.7

Good to know

Clean rooms
Nice building
Friendly service

Nearby

About

Located in the middle of the energetic Grand Rapids scene, the Downtown Courtyard by Marriott delivers choices and convenience for business and leisure travelers alike. From the welcoming lobby and the functional, relaxing rooms to the friendly service and city views, it’s a stay you’ll feel good about. This Downtown Grand Rapids Hotel features multiple spaces to work or relax in, free Wi-Fi throughout and easy access to news, weather, maps, directions and city events via our 55 inch touch screen interactive GoBoard. The highlight of our lobby experience is The Bistro, which provides guests fresh food offerings, a large choice of Starbucks beverages and crafted cocktails. A skywalk offers convenient access to Devos Place Convention Center, Van Andel Arena and dozens of restaurants and night clubs. The Courtyard Downtown also offers easy access to Downtown businesses and the various medical buildings.

Marriott

Amenities

Fitness centre
Free Wi-Fi
Facilities for disabled guests
Internet
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Air-conditioned
24 Hour Front Desk
ATM on-site
Business centre
Concierge service
Laundry facilities
Room service
Indoor pool
Bar/Lounge
Express check out
Tennis
Coffee shop
Parking (surcharge)
Storage available
Wedding services
Grill

Guest reviews

All reviews

Couples

Families

Solo

Overall rating

8.7 Excellent

Based on 642 reviews

Food

9.4

Service

9.2

Cleanliness

9.1

Location

8.4

Room

6.9

Value for money

3.8

Breakfast

1.7

Overall rating

8.6 Excellent

Based on 398 reviews

Service

9.3

Location

8.4

Room

6.7

Value for money

4.2

Breakfast

1.4

Overall rating

8.6 Excellent

Based on 192 reviews

Service

9.2

Location

8.5

Room

6.4

Comfort

5.4

Overall rating

8.6 Excellent

Based on 51 reviews

Room

7.0

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

grand rapids

upgraded our king

perfect location

hated pay

princeline

clean staff

later check

right in the center

instead of noon

courteous help

free coffee or tea

roomy bathroom

9.7

Great hotel for downtown Grand Rapids events.

Pros: Location, cleanliness

Reviewed Dec 2014

review from
8.0

Pros: The staff was extremely informative and friendly. The location was pretty good, within walking distance to many things downtown.

Cons: I felt like it was pretty expensive for what it was and I also had called ahead of time and was put on hold and hung up after waiting for around 20 minutes and called back and was immediately helped.

Reviewed Jul 2015

review from
10.0

Great place for Great Times!

Pros: The location was great. Everything was in walking distance of where we wanted to go. Great night Life too!

Cons: The check-in was at 4 which Itcould have been at 3 and the check out was at 11 instead of noon. That's the only thing I would change.

Reviewed Apr 2017

review from
7.7

Pros: Location and staff

Cons: Valet was over priced Facilities somewhat dated

Reviewed Oct 2015

review from
4.5

Pros: good location, free parking, most things are as expected

Cons: Rather mediocre hotel for a rather high price. Rooms are clean only until you look carefully. Free wifi included, but they cut off skype calls after 2 minutes, so that you would have to pay for premium internet. Overall, typical greedy hotel chain, but could be good choice if you find nothing better in the area.

Reviewed Aug 2015

review from
6.8

Weekend getaway

Pros: The hotel was very clean and our room was great!

Cons: Staff at the front desk were extremely rude during check in, even stopping me in the middle of talking to help another guest who came back up to the counter. The bell tower staff were also not very friendly. Elevators were slow due to "construction" (that was no where to be seen).

Reviewed Aug 2016

review from
4.8

Not s good value for the money I paid

Pros: Staff was friendly, but unsophisticated.

Cons: I was switched out of a room because it smelled musty/moldy. Food was good, but expensive, and I'm not accustomed to having to purchase coffe and breakfast when I travel. Amenities bottles seemed to be only partially full. Rooms were unremarkable, but clean. Staff was vacuuming my floor when I checked in around 5 pm. Internet slow, and again I'm not used to having to purchase a premium package for Internet. I'll stay in a cheaper hotel with better amenities and less focus on decor next time

Reviewed Jan 2016

review from

9.7

Great hotel for downtown Grand Rapids events.

Pros: Location, cleanliness

Reviewed Dec 2014

review from
10.0

Great place for Great Times!

Pros: The location was great. Everything was in walking distance of where we wanted to go. Great night Life too!

Cons: The check-in was at 4 which Itcould have been at 3 and the check out was at 11 instead of noon. That's the only thing I would change.

Reviewed Apr 2017

review from

8.0

Pros: The staff was extremely informative and friendly. The location was pretty good, within walking distance to many things downtown.

Cons: I felt like it was pretty expensive for what it was and I also had called ahead of time and was put on hold and hung up after waiting for around 20 minutes and called back and was immediately helped.

Reviewed Jul 2015

review from
7.7

Pros: Location and staff

Cons: Valet was over priced Facilities somewhat dated

Reviewed Oct 2015

review from
6.8

Weekend getaway

Pros: The hotel was very clean and our room was great!

Cons: Staff at the front desk were extremely rude during check in, even stopping me in the middle of talking to help another guest who came back up to the counter. The bell tower staff were also not very friendly. Elevators were slow due to "construction" (that was no where to be seen).

Reviewed Aug 2016

review from

4.5

Pros: good location, free parking, most things are as expected

Cons: Rather mediocre hotel for a rather high price. Rooms are clean only until you look carefully. Free wifi included, but they cut off skype calls after 2 minutes, so that you would have to pay for premium internet. Overall, typical greedy hotel chain, but could be good choice if you find nothing better in the area.

Reviewed Aug 2015

review from
4.8

Not s good value for the money I paid

Pros: Staff was friendly, but unsophisticated.

Cons: I was switched out of a room because it smelled musty/moldy. Food was good, but expensive, and I'm not accustomed to having to purchase coffe and breakfast when I travel. Amenities bottles seemed to be only partially full. Rooms were unremarkable, but clean. Staff was vacuuming my floor when I checked in around 5 pm. Internet slow, and again I'm not used to having to purchase a premium package for Internet. I'll stay in a cheaper hotel with better amenities and less focus on decor next time

Reviewed Jan 2016

review from

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