Sofitel Hangzhou Westlake

5 stars
8.4
Very good
based on 887 reviews
887 reviews
333 West Lake Avenue, Hangzhou 310002, China
333 West Lake Avenue, Hangzhou
+86 571 8707 5858
Tue 8/9
-
Wed 9/9
2 guests, 1 room
Other
Lounge
Other
Other
Outdoor view
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Sofitel Hangzhou Westlake is ideally located in the city centre, next to the famous "West Lake", five minutes walk from Metro Line 1, 10 minutes by car to Hangzhou City Railway Station, 30 minutes to East Railway Station, and 40 minutes to Hangzhou Xiaoshan International Airport. Notice: In the event of Club Lounge closure, Club benefits serve at Lobby Bar.
8.4
Very good
887 reviews

Latest deals for Sofitel Hangzhou Westlake

Tue 8/9
-
Wed 9/9
Deals from
$137
•Cheapest rate per night
Compare prices for Superior room, Luxury Room and 16 more Sofitel Hangzhou Westlake deals.
Superior room, bed type unknown
No inclusions
Luxury Room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
Superior room, 1 king bed
No inclusions
Superior room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Superior room, 1 king bed
No inclusions
Superior room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Superior room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Luxury Room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Superior room, 1 king bed
No inclusions
Luxury Room, 1 king bed
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sofitel Hangzhou Westlake

  • Adults only
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Coffee shop
  • Free parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pyjamas
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Adults only
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Dining

  • Wine glasses
  • Electric kettle
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Coffee machine
  • Dining table

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • Mosquito net
  • 24-hour security
  • First-aid kit
  • Safe

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Sauna

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Things to do

  • Gift shop
  • Bicycle hire
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Outdoor

  • Terrace/Patio
  • Grill

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre
  • Gym

Reviews of Sofitel Hangzhou Westlake

8.4
Very good
887 verified ratings
Wonderful
470
Very good
156
Good
103
Okay
61
Fair
56
Mediocre
18
Poor
23

Summary of reviews

Guests say
Guests consistently praised the hotel's prime location near West Lake, making it convenient for sightseeing and exploring the city. The staff and service were frequently described as friendly, helpful, and professional, with several guests mentioning positive experiences with room upgrades and assistance. Breakfast received high marks for variety and quality. Cleanliness and room comfort were also appreciated, though some noted the hotel is a bit dated. Negative feedback included issues with air conditioning, smoking in rooms, and occasional slow check-in or deposit policy. Overall, guests found the hotel to be a great base for visiting Hangzhou, especially due to its location and attentive staff.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Breakfast8.5 out of 10
Cleanliness8 out of 10
Room Size7.5 out of 10
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Location

333 West Lake Avenue, Hangzhou 310002

What's nearby

  • West Lake1.1 km
  • Hangzhou Railway Station1.6 km
  • Leifeng Pagoda2.1 km
  • Baochu Pagoda2.2 km
  • Jingci Temple2.3 km
  • Hangzhou Theatre2.9 km
  • Wulin Square3.1 km
  • Hangzhou Botanical Garden3.4 km
  • Yellow Dragon Sports Center4.2 km
  • Zhejiang University Yuquan Campus4.4 km
  • Hangzhou Zoo4.4 km
  • China National Tea Museum4.6 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sofitel Hangzhou Westlake

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
April
$176
$193
Cheapest month to stay with an average 7% drop in price.
Most expensive month to stay with an average 14% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Sofitel Hangzhou Westlake

Which month has the cheapest rates at Sofitel Hangzhou Westlake?

The cheapest month to stay at Sofitel Hangzhou Westlake is February, with an average nightly rate of $149. The most expensive month is March at $198 per night.

What is the cheapest day to book Sofitel Hangzhou Westlake?

The cheapest day to book Sofitel Hangzhou Westlake is Friday, with an average nightly rate of $151. The most expensive day is Thursday at $222 per night.

How far in advance should you book Sofitel Hangzhou Westlake?

To get the best price at Sofitel Hangzhou Westlake, book around 1 week in advance. This could save you approximately 17% compared to booking last minute.

KAYAK's top tips for your stay at Sofitel Hangzhou Westlake

  • If you’re after a cheap room at Sofitel Hangzhou Westlake, then you should consider staying during the low season. The cheapest deals can generally be found in October and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sofitel Hangzhou Westlake, plan to stay on a Monday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Sofitel Hangzhou Westlake was booked for on KAYAK in the last 2 weeks was $193, while the most expensive was $193.
  • How long should you stay at Sofitel Hangzhou Westlake? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Sofitel Hangzhou Westlake

  • Where is Sofitel Hangzhou Westlake located?

    Sofitel Hangzhou Westlake is located at 333 West Lake Avenue in City Centre, 5.4 km from the centre of Hangzhou. West Lake is the closest landmark to Sofitel Hangzhou Westlake.

  • When is check-in time and check-out time at Sofitel Hangzhou Westlake?

    Check-in time is 14:00 and check-out time is 12:00 at Sofitel Hangzhou Westlake.

  • Does Sofitel Hangzhou Westlake offer free parking?

    Yes, Sofitel Hangzhou Westlake offers free parking.

  • How far is Sofitel Hangzhou Westlake from the airport?

    Sofitel Hangzhou Westlake is 26.2 km from Hangzhou. Sofitel Hangzhou Westlake is 100.9 km from Jinhua Yiwu.

  • Does Sofitel Hangzhou Westlake have a pool?

    Yes, Sofitel Hangzhou Westlake has a pool on-site.

  • How does KAYAK find such great Sofitel Hangzhou Westlake hotel deals?

    KAYAK scours the web for all room deals available at Sofitel Hangzhou Westlake in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sofitel Hangzhou Westlake and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sofitel Hangzhou Westlake.

Nearby hotels and places to stay

Closest

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5-star hotel
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2-star hotel
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2-star hotel
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Hangzhou Jiahe Hotel (West Lake Branch)
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4-star hotel
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Cheapest

See cheapest stays in Hangzhou
2-star hotel
93% cheaper
Yho Youth Hostel (Hangzhou West Lake Scenic Area Hubin Branch)
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2-star hotel
84% cheaperHome Inn Neo Hangzhou West Lake Lakeside Intime Jiefang Road5 Okay (6 reviews)0.71 kmWi-Fi$21+
2-star hotel
79% cheaper
Haian Holiday Hotel (Hangzhou West Lake Hefang Street)
0.75 kmRoom service, Free Wi-Fi, Cable or satellite TV$28+
2-star hotel
79% cheaper
Kaicheng Express Hotel (West Lake lakeside store)
0.46 km$29+

Most recommended

See most recommended stays in Hangzhou
5-star hotel
Hangzhou Westlake Sofitel
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4-star hotel
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4-star hotel
Canopy by Hilton Hangzhou West Lake
8.9 Excellent (129 reviews)0.7 kmFitness centre, Restaurant, Bar/Lounge$165+
3-star hotel
57% cheaper
Home Selection Hangzhou Xihu Hubin Yintai i77 Store
8.6 Excellent (5 reviews)0.3 kmBusiness centre, Free toiletries$58+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.4
5.4 km
Hangzhou
26.2 km

Everything you need to know for your stay in Hangzhou

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