Overview

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Zhejiang Xizi Hotel
Top Lake Hotel

37 Nanshan Road, Hangzhou 310000, China
+86 571 8702 1888

$259+

Overall guest ratings

9.1/10 Excellent
based on 3,001 reviews

Review highlights

  • 9.1
  • 8.7
  • 5.4
  • 3.8

Good to know

  • Luxurious Hotel
  • Great view
  • Friendly atmosphere

Nearby

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    About

    Zhejiang Xizi Hotel features a marina and puts you 2.5 mi (4.1 km) from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Buffet Restaurant, which serves breakfast and is one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and rooms offer up nice touches like bathrobes and slippers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 3,001 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      7.1 "71% liked the proximity to shopping."
    • 8.7 "Breakfast is good."
    • 8.3 "Great service."
      9.1 "91% thought the service was very professional."
      8.8 "88% found the staff to be very friendly."
      9.2 "Housekeeping was great, according to 92%."
      7.9 "79% found the restaurant service to be one of the best."
    • 8.0 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
      7.9 "79% enjoyed the lobby entrance."
      8.0 "80% said it was a stylish hotel."
    • 6.0 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.6 "Only 56% found the balcony ok."
    • 5.4 "Average amenities."
    • 3.8 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      1.9 "81% criticized the small bathroom."
    • 3.5 "Value below average."
      3.3 "The price was too high for 67%."
    • 2.6 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 480 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Breakfast is good."
    • 8.1 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 8.1 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 5.8 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.8 "Beds were acceptable for 58%."
    • 4.1 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
    • 3.5 "Value below average."
    • 2.9 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    based on 1,950 reviews
    • 8.8 "Breakfast is good."
    • 8.8 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.1 "Management was excellent, said 71%."
      9.1 "Housekeeping was great, according to 91%."
    • 7.8 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 7.7 "Tasty food."
      9.2 "Yummy desserts, said 92%."
      7.4 "74% enjoyed the fish/seafood dishes."
    • 6.0 "Rooms are ok."
    • 3.6 "Value below average."
      3.1 "The price was too high for 69%."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.7 "83% criticized the small bathroom."
      5.0 "Beds were acceptable for 50%."
      1.1 "Air conditioning was criticized by 89%."
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    Overall rating

    9.4 Excellent
    based on 420 reviews
    • 9.3 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.8 "Great service."
      9.3 "93% thought the service was very professional."
      8.8 "88% found the staff to be very friendly."
    • 7.8 "Good vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
    • 6.2 "Rooms are ok."
    • 3.2 "Terrible value."

    Overall rating

    8.6 Excellent
    based on 150 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Breakfast is good."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.0 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 5.9 "Rooms are ok."
    • 3.9 "Not very comfortable."
      2.1 "79% said rooms were small."
    • 3.4 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Luxurious Hotel"
    "Great view"
    "Friendly atmosphere"
    data provided by TrustYou

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