Overview

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Zhejiang Xizi Hotel
Top Lake Hotel

37 Nanshan Road, Hangzhou 310000, China
+86 571 8702 1888

$274+

Overall guest ratings

9.2/10 Excellent
based on 3,032 reviews

Review highlights

  • 9.2
  • 8.8
  • 6.3
  • 5.1

Good to know

  • Professional service
  • Luxurious Hotel
  • Great view
  • Friendly atmosphere

Nearby

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    About

    Zhejiang Xizi Hotel features a marina and puts you 2.5 mi (4.1 km) from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Buffet Restaurant, which serves breakfast and is one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and rooms offer up nice touches like bathrobes and slippers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 3,032 reviews
    • 9.2 "Terrific location."
      7.2 "Easily accessible by car, said 72%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
      8.3 "83% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
      8.6 "Management was excellent, said 86%."
      7.5 "75% said the concierge service was amazing."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.5 "Breakfast is good."
    • 8.1 "Food is delicious."
      8.7 "Yummy desserts, said 87%."
      7.9 "79% enjoyed the fish/seafood dishes."
      8.7 "87% loved the dining experience."
      10.0 "100% enjoyed the pork dishes."
    • 8.0 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 6.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.1 "Average amenities."
      6.9 "69% considered the lobby entrance to be so-so."
    • 3.9 "Value below average."
      3.2 "The price was too high for 68%."
      4.4 "56% said the breakfast was too expensive."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.2 "Disappointing wellness & sports facilities."
      1.2 "88% didn't like the fitness area."
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    Overall rating

    8.9 Excellent
    based on 485 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.1 "Easily accessible by car, said 71%."
    • 8.4 "Breakfast is good."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.0 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
    • 8.0 "Food is delicious."
    • 6.0 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.0 "Value below average."
    • 2.6 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    9.3 Excellent
    based on 2,001 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
      8.5 "Management was excellent, said 85%."
    • 7.7 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 7.2 "Tasty food."
      8.6 "Yummy desserts, said 86%."
    • 6.0 "Rooms are ok."
    • 4.0 "Value below average."
      3.3 "The price was too high for 67%."
    • 3.8 "Not very comfortable."
      2.2 "78% said rooms were small."
      2.7 "73% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
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    Overall rating

    9.4 Excellent
    based on 394 reviews
    • 9.3 "Terrific location."
      7.3 "Easily accessible by car, said 73%."
    • 8.9 "Great service."
      9.6 "96% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 8.1 "Vibe was good."
      9.9 "99% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
    • 6.2 "Rooms are ok."
    • 3.9 "Value below average."

    Overall rating

    8.6 Excellent
    based on 151 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.0 "Easily accessible by car, said 70%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.0 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 6.3 "Rooms are ok."
    • 3.8 "Value below average."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Luxurious Hotel"
    "Great view"
    "Friendly atmosphere"
    data provided by TrustYou

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