Overview

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Heritage Hanmer Springs

1 Conical Hill Road, Hanmer Springs, New Zealand
+64 3315 7021

Call

+64 3315 7021

Overall guest ratings

8.3/10 Excellent
based on 724 reviews

Review highlights

  • 9.7
  • 7.7
  • 4.8
  • 4.4

Good to know

  • Comfortable beds
  • Pleasant hotel grounds

Nearby

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    About

    Putting you near winter activities like downhill skiing and snowboarding, Heritage Hanmer Springs is a great choice for your ski vacation in Hanmer Springs. Guests can take a dip in the outdoor pool or grab a bite to eat at Isobels, which serves breakfast, lunch, and dinner. A bar/lounge and an outdoor tennis court are other highlights, and rooms at this luxurious hotel offer 24-hour room service and flat-screen TVs.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 724 reviews
    • 9.7 "Terrific location."
      8.5 "Great parking, according to 85%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.7 "High comfort."
      8.8 "88% said the beds were comfortable."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.0 "Only 50% thought the shower was ok."
      6.0 "60% thought the bathroom was big enough."
    • 6.5 "Average amenities."
    • 4.8 "Breakfast is below average."
    • 4.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 4.1 "Value below average."
    • 2.9 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 557 reviews
    • 9.5 "Terrific location."
      8.0 "Great parking, according to 80%."
    • 8.2 "Comfort level is high."
      9.1 "91% said the beds were comfortable."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.1 "Nice rooms."
      9.1 "91% said the beds were comfortable."
      8.5 "85% said rooms were clean."
    • 6.3 "Average amenities."
    • 4.9 "Breakfast is below average."
    • 4.2 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.0 "Value below average."
    • 2.8 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 152 reviews
    • 9.8 "Terrific location."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.7 "Average amenities."
    • 6.3 "Rooms are ok."
    • 4.3 "Vibe wasn't good."
    • 4.0 "Value below average."
    • 2.5 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 14 reviews
    • 7.5 "Good service."
    • 6.1 "Rooms are ok."
    Good to know
    "Comfortable beds"
    "Pleasant hotel grounds"
    data provided by TrustYou

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