Overview

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Heritage Hanmer Springs

1 Conical Hill Road, Hanmer Springs, New Zealand
+64 3315 7021

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+64 3315 7021

Overall guest ratings

8.3/10 Excellent
based on 724 reviews

Review highlights

  • 9.7
  • 7.7
  • 4.8
  • 4.4

Nearby

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    About

    When you stay at Heritage Hanmer Springs in Hanmer Springs, you'll be minutes from Hanmer Springs Thermal Reserve. This 4.5-star hotel is within the vicinity of Hanmer Forest Park and Waiau Ferry Bridge.

    Rooms

    Make yourself at home in one of the 64 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    After a day on the slopes, enjoy recreational amenities including an outdoor pool and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 724 reviews
    • 9.7 "Terrific location."
      8.5 "Great parking, according to 85%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.7 "High comfort."
      8.8 "88% said the beds were comfortable."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.0 "Only 50% thought the shower was ok."
      6.0 "60% thought the bathroom was big enough."
    • 6.5 "Average amenities."
    • 4.8 "Breakfast is below average."
    • 4.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 4.1 "Value below average."
    • 2.9 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 557 reviews
    • 9.5 "Terrific location."
      8.0 "Great parking, according to 80%."
    • 8.2 "Comfort level is high."
      9.1 "91% said the beds were comfortable."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.1 "Nice rooms."
      9.1 "91% said the beds were comfortable."
      8.5 "85% said rooms were clean."
    • 6.3 "Average amenities."
    • 4.9 "Breakfast is below average."
    • 4.2 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.0 "Value below average."
    • 2.8 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 152 reviews
    • 9.8 "Terrific location."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.7 "Average amenities."
    • 6.3 "Rooms are ok."
    • 4.3 "Vibe wasn't good."
    • 4.0 "Value below average."
    • 2.5 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 14 reviews
    • 7.5 "Good service."
    • 6.1 "Rooms are ok."
    data provided by TrustYou

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