Overview

Castle Hilo Hawaiian Hotel
Top Airport Hotel

71 Banyan Drive, Hilo, HI 96720, United States
+1 808 935 9361

$164+

Overall guest ratings

8.0/10 Good
based on 1,790 reviews

Review highlights

  • 9.3
  • 8.2
  • 6.0
  • 4.9

Good to know

  • Accessible parking
  • Great view

Nearby

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    About

    Location.

    Overlooking Hilo Bay, the Castle Hilo Hawaiian Hotel enjoys a beautiful location in Hilo, Hawaii. Hilo is a quaint, flower-filled retreat with Victorian homes and a restored downtown area that experiences more rain than any other American city. The Big Island of Hawaii offers a plethora of recreational opportunities. From surfing and scuba diving to volcano and waterfall exploration, there is something for everyone. Old banyan trees line the drive to the hotel, most of which were planted in the 1930's by celebrities such as Babe Ruth, Amelia Earhart and Cecil B. DeMille. Mauna Kea looms in the background and the arched bridge that leads to Coconut Island is only steps from the doors of the resort. The hotel is flanked by a beautiful beach, the Liliuokalani Gardens and the Naniloa Country Club.

    Hotel Features.

    The hotel's bayside pool is surrounded by a large sundeck and lounge chairs. The hotel staff provides concierge services, business services and currency exchange. Safe-deposit boxes are located at the front desk and laundry facilities are available.

    Guestrooms.

    All rooms at the hotel feature lanais and views of Hilo Bay or the enormous banyan trees out front. Cable television is standard and complimentary WiFi is available. Private bathroom with shower/tub combination. Hair dryer on request. Phone. Voice mail. Connecting/adjoining rooms available.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Golf
    • ATM on-site
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Beauty salon
    • Coffee shop
    • Fitness centre
    • Concierge service
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 1,790 reviews
    • 9.3 "Terrific location."
      8.9 "Great parking, according to 89%."
      9.9 "Good access to the airport, said 99%."
      9.9 "99% thought parking was inexpensive."
      9.4 "94% liked the proximity to shopping."
      8.1 "City centre within easy reach, said 81%."
      10.0 "100% appreciated the closeness to the beach."
      8.6 "Easily accessible by car, said 86%."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
    • 7.9 "Nice rooms."
      9.8 "98% thought the view was good."
      9.3 "93% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      9.1 "91% enjoyed the balcony."
    • 6.7 "Average value."
    • 6.3 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
    • 6.0 "Average amenities."
      5.9 "59% considered the lobby entrance to be so-so."
    • 4.9 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 4.9 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
    • 4.4 "Wellness & sports facilities were not very nice."
      4.4 "56% didn't like the fitness area."
    • 4.2 "Pool is below average."
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    Overall rating

    8.0 Good
    based on 877 reviews
    • 9.2 "Terrific location."
      8.8 "Great parking, according to 88%."
      9.9 "Good access to the airport, said 99%."
      9.9 "99% thought parking was inexpensive."
      9.3 "93% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      7.8 "City centre within easy reach, said 78%."
      10.0 "100% appreciated the closeness to the beach."
      9.0 "90% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.8 "Nice rooms."
      9.8 "98% thought the view was good."
      8.1 "81% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
      9.2 "92% enjoyed the balcony."
    • 6.5 "Average value."
    • 6.4 "Food is average."
      6.8 "Only 68% thought the fish/seafood dishes were good."
    • 5.4 "Average amenities."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.1 "Internet is average."
    • 4.6 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 4.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.1 "Pool is below average."
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    Overall rating

    7.8 Good
    based on 823 reviews
    • 9.2 "Terrific location."
      8.8 "Great parking, according to 88%."
      9.8 "Good access to the airport, said 98%."
      9.9 "99% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      8.4 "City centre within easy reach, said 84%."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.5 "Nice rooms."
      9.8 "98% thought the view was good."
      7.2 "72% said rooms were clean."
      8.3 "83% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
      8.9 "89% enjoyed the balcony."
    • 6.6 "Average value."
    • 6.1 "Average amenities."
    • 5.5 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
    • 5.2 "Internet is average."
    • 4.8 "Breakfast is below average."
    • 4.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.0 "Pool is below average."
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    Overall rating

    8.0 Good
    based on 35 reviews
    • 9.2 "Terrific location."
    • 8.2 "Rooms are great."
    • 8.1 "Great service."
    • 6.4 "Food is average."
    • 5.5 "Internet is average."

    Overall rating

    7.9 Good
    based on 53 reviews
    • 9.2 "Terrific location."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.8 "Nice rooms."
      9.8 "98% thought the view was good."
      8.3 "83% said the beds were comfortable."
    • 6.5 "Average value."
    • 6.1 "Food is average."
    • 5.7 "Average amenities."
    • 5.1 "Internet is average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Great view"
    data provided by TrustYou

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