Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

4 stars
7.4
Good
based on 1586 reviews
1,586 reviews
93 Banyan Drive, Hilo, The Big Island, HI 96720, United States
93 Banyan Drive, Hilo, The Big Island, HI
+1 808 969 3333
Wed 29/7
-
Thu 30/7
2 guests, 1 room
Deals from
$189
/Cheapest rate per night
Room type
Provider
Nightly total
King room, 1 king bed
$189
Queen room, 2 queen beds
$202
Standard Room, bed type unknown
$231
52 more Grand Naniloa Hotel Hilo - a DoubleTree by Hilton deals
52 more Grand Naniloa Hotel Hilo - a DoubleTree by Hilton deals
Restaurant
Balcony
Balcony
Bar
Lobby
Lounge
Balcony
Bedroom
Bedroom
Bathroom
Bedroom
Other
Gym
Bedroom
Gym
Balcony
Conference room
Building
Bedroom
Building
Building
Banquet hall
Bedroom
Other
Conference room
Shop
Banquet hall
Other
Bedroom
Banquet hall
Bar
Bedroom
Living room
Bedroom
Bedroom
Restaurant
Bedroom
Other
Bedroom
Bedroom
Pool
Outdoor view
Bedroom
Bedroom
Living room
Outdoor view
Bedroom
Bedroom
Bathroom
Other
Bathroom
Other
Outdoor view
Conference room
Bedroom
Bathroom
Other
Bedroom
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Offering an outdoor pool, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located in Hilo and is a short stroll from Banyan Drive. It provides 3-star accommodation and views of the harbour.

There are a variety of amenities on offer to those staying at the resort, including a car rental desk, a 24-hour reception and valet parking. In addition, the multilingual staff are on hand to offer local information.

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton features rooms equipped with a microwave, a refrigerator and a hair dryer.

The resort's in-house restaurant, The Sandalwood, is a popular place to have a meal. A selection of cafés and restaurants are also found close by.

Ideally situated, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is a short car trip from Hilo International Airport and Hilo Masonic Lodge Hall-Bishop Trust Building. University of Hawaii at Hilo is an easy drive away.

7.4
Good
1586 reviews

Latest deals for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Wed 29/7
-
Thu 30/7
King room, 1 king bed
$189
nightly with fees
Queen room, 2 queen beds
$202
nightly with fees
Standard Room, bed type unknown
$399
nightly with fees
Standard Room, bed type unknown
$231
nightly with fees
King room, 1 king bed
$298
nightly with fees
Queen room, 2 queen beds
$308
nightly with fees
King room, bed type unknown
$252
nightly with fees
Queen room, 2 queen beds
$371
nightly with fees
Queen room, bed type unknown
$278
nightly with fees
Standard Room, bed type unknown
$297
nightly with fees
Double room, 2 double beds
$314
nightly with fees
King room, 1 king bed
$289
nightly with fees
Queen room, 2 queen beds
$325
nightly with fees
King room, 1 king bed
$291
nightly with fees
Queen room, 2 queen beds
$337
nightly with fees
Double room, bed type unknown
$361
nightly with fees
King room, 1 king bed
$293
nightly with fees
Queen room, 2 queen beds
$339
nightly with fees
Queen room, 2 queen beds
$301
nightly with fees
Standard Room, bed type unknown
$334
nightly with fees
King room, 1 king bed
$371
nightly with fees
Double room, 1 king bed
$314
nightly with fees
Queen room, 2 queen beds
$380
nightly with fees
King room, 1 king bed
$380
nightly with fees
King room, 1 king bed
$316
nightly with fees
Double room, 2 queen beds
$334
nightly with fees
Queen room, 2 queen beds
$335
nightly with fees
Double room, 2 double beds
$321
nightly with fees
King room, bed type unknown
$354
nightly with fees
Queen room, 2 queen beds
$437
nightly with fees
King room, 1 king bed
$327
nightly with fees
Queen room, 2 queen beds
$330
nightly with fees
King room, 1 king bed
$328
nightly with fees
Queen room, 2 queen beds
$329
nightly with fees
Queen room, 2 queen beds
$336
nightly with fees
King room, bed type unknown
$338
nightly with fees
Queen room, 2 queen beds
$460
nightly with fees
Standard Room, bed type unknown
$338
nightly with fees
Standard Room, bed type unknown
$341
nightly with fees
Queen room, 2 queen beds
$350
nightly with fees
King room, 1 king bed
$386
nightly with fees
Queen room, 2 queen beds
$342
nightly with fees
King room, 1 king bed
$356
nightly with fees
Standard Room, bed type unknown
$417
nightly with fees
King room, 1 king bed
$456
nightly with fees
Queen room, 2 queen beds
$523
nightly with fees
Queen room, 2 queen beds
$607
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Hiking
  • Eco tourism
  • Bicycle hire
  • Fishing
  • Golf
  • Canoeing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkelling
  • Water sport facilities (on site)
  • Windsurfing

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk

Dining

  • Special diet menus (on request)
  • Microwave
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

General

  • Beachfront
  • Family rooms
  • Sea view
  • Slippers
  • Interconnected room(s) available
  • Telephone
  • Storage available

Accessibility and suitability

  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible parking
  • No smoking
  • Designated smoking area

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Picnic area
  • Garden

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Safe

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Media and entertainment

  • Radio
  • TV

Laundry

  • Laundry facilities
  • Laundry service

Family friendly

  • Cribs available
  • Kids meals

Pool

  • Outdoor pool
  • Pool with a view

Bedroom

  • Alarm clock

Fitness

  • Fitness centre

Reviews of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

7.4
Good
1586 verified ratings
Wonderful
590
Very good
296
Good
281
Okay
133
Fair
118
Mediocre
57
Poor
111

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, with many enjoying beautiful ocean views and proximity to local attractions. Some guests highlighted the spaciousness and comfort of the rooms. However, there were frequent complaints about cleanliness, noise disturbances, and inconsistent service. While some staff were described as friendly and helpful, others were seen as unresponsive. The property was also noted as dated and in need of renovation, and several guests felt the hotel did not offer good value for the price.
AI-generated from customer reviews
Location10 out of 10
Service5 out of 10
Cleanliness3.5 out of 10
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All reviews

6.0
Okay
Lane, Jan 2026
The hotel was very old and dated. They have tried to make it nice, but you can only polish a turd so much and it still looks like a turd. I’m not sure why this is the only Hilton branded property on the Hilo side of the island. It’s a poor representation of the brand. I’m a diamond member so I go to lots of hotels and that hotel is probably one of the worst ones I’ve been to in recent memory. The ...
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8.0
Very good
Mike, Apr 2025
Everything was fine
8.0
Very good
Kiran, Dec 2024
Pretty basic resort. They have a nice pool by the coast. No beach. Just a rocky coastline. Small resort. It’s more of a landing point to explore different things in Hilo. Might be better off just staying in an airbnb for extended stays beyond 3 days.
8.0
Very good
Christopher, Jan 2024
Incredible setting and views. We loved the big Island and our base here in Hilo. Staff was friendly. Restaurant lacked kids meals despite lots of families. Property needs a paint job and is aging but in a changing tropics sort of way. The good way outweighs the less than perfect. Great music in the lobby and relaxing atmosphere. So close to waterfalls, volcanoes , black sand beaches and more.
2.0
Poor
Awale, Dec 2021
Location of the hotel was great. But the staff needs more customer service training, the bed sheets were not clean, and the room had aunts. They only had one towel in the room.
10
Wonderful
Christine, Jan 2021
Pros (+) Friendly service and extremely accommodating!!!! We had a wonderful staycation!!!!
Cons (-) As someone who works in the luxury hotel industry I have no suggestions or recommendations!!!! We were very pleased with our stay and will be returning!!!!
7.7
Good
Anonymous, Mar 2020
Pros (+) Beautiful setting, friendly staff. Valets were top notch!
Cons (-) Facility is older and not well maintained. Lobby furniture was stained.
6.0
Okay
Anonymous, Dec 2017
Pros (+) I’ll start with the positives. The hotel was clean, friendly receptionist and an easy check in. But the parking was a nightmare. There isn’t nearly enough space for everyone so you end up having to park a ways away from your car, the elevators are slow, the toilets in your room look like something from a public restroom and are super loud and the restaurant doesn’t have very good food and the help...
Read more
10
Wonderful
Anonymous, Nov 2017
Pros (+) Awesome location on water front.. We were able to get prechecked and on request, got a couple of hours extension at no charge..
8.2
Very good
Anonymous, Sept 2017
Pros (+) The staff was very polite and attentive.
Cons (-) There was some construction going on outside and nothing was mentioned before hand on your web site. Had I been informed before hand I would have requested a room away from the noise or booked another hotel. (Maybe that's why nothing was said.)

Location

93 Banyan Drive, Hilo, The Big Island, HI 96720

What's nearby

  • Banyan Drive362 m
  • Liliuokalani Park and Gardens0.6 km
  • Wailoa River State Park Hawaii1.7 km
  • Panaewa Rainforest Zoo1.9 km
  • Kamehameha Hall2.1 km
  • S. Hata Building2.2 km
  • Palace Theater2.3 km
  • Volcano Block Building2.4 km
  • Hilo Masonic Lodge Hall-Bishop Trust Building2.5 km
  • East Hawaii Cultural Center2.5 km
  • Federal Building United States Post Office and Courthouse2.6 km
  • Haili Church2.6 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: TA-126-334-1568-01

Essential information about Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
July
$433
$445
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 35% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • If you’re after a cheap room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, then you should consider staying during the low season. The cheapest deals can generally be found in March and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, plan to stay on a Tuesday or Thursday. The most expensive day is usually Monday.
  • The cheapest price a room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton was booked for on KAYAK in the last 2 weeks was $570, while the most expensive was $570.
  • How long should you stay at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Where is Grand Naniloa Hotel Hilo - a DoubleTree by Hilton located?

    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located at 93 Banyan Drive, 2.4 km from the centre of Hilo. Banyan Drive is the closest landmark to Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

  • When is check-in time and check-out time at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton?

    Check-in time is 16:00 and check-out time is 11:00 at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

  • Does Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offer free Wi-Fi?

    Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offers free Wi-Fi.

  • How far is Grand Naniloa Hotel Hilo - a DoubleTree by Hilton from the airport?

    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 2.8 km from Hilo Intl. Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 69.9 km from Waimea (Big Island) Waimea Kohala.

  • Does Grand Naniloa Hotel Hilo - a DoubleTree by Hilton have a pool?

    Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton has a pool on-site.

  • How does KAYAK find such great Grand Naniloa Hotel Hilo - a DoubleTree by Hilton hotel deals?

    KAYAK scours the web for all room deals available at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton in Hilo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

Nearby hotels and places to stay

Closest

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3-star hotel
30% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.5 Good (2,796 reviews)0.23 kmSnorkelling, Outdoor pool, Fitness centre$183+
2-star hotel
29% cheaperHilo Reeds Bay Hotel7.5 Good (2,856 reviews)0.24 kmSnorkelling, Outdoor pool, beachfront$186+
3-star hotel
17% cheaperSCP Hilo Hotel7.9 Good (2,259 reviews)0.66 kmOutdoor pool, beachfront, Fitness centre$219+
Holiday rental
Waterfront in heart of Hilo, 1 block to hotels. Built on pond w/ fish & turtles.
8.6 Excellent (70 reviews)0.67 kmPrivate pool, air-conditioned, Coffee machine$518+

Cheapest

See cheapest stays in Hilo
3-star hotel
30% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.5 Good (2,796 reviews)0.23 kmSnorkelling, Outdoor pool, Fitness centre$183+
2-star hotel
29% cheaperHilo Reeds Bay Hotel7.5 Good (2,856 reviews)0.24 kmSnorkelling, Outdoor pool, beachfront$186+
3-star hotel
17% cheaperSCP Hilo Hotel7.9 Good (2,259 reviews)0.66 kmOutdoor pool, beachfront, Fitness centre$219+
Holiday rental
33% cheaper
one bedroom Loft Apartment in the heart of Downtown Hilo
8.8 Excellent (36 reviews)1.95 kmWi-Fi, air-conditioned, Coffee machine$177+

Most recommended

See most recommended stays in Hilo
3-star hotel
17% cheaperSCP Hilo Hotel7.9 Good (2,259 reviews)0.66 kmOutdoor pool, beachfront, Fitness centre$219+
3-star hotel
30% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.5 Good (2,796 reviews)0.23 kmSnorkelling, Outdoor pool, Fitness centre$183+
2-star hotel
29% cheaperHilo Reeds Bay Hotel7.5 Good (2,856 reviews)0.24 kmSnorkelling, Outdoor pool, beachfront$186+
Holiday rental
Incredible View in Hilo - Pool, A/C, #708
9.6 Excellent (36 reviews)1.82 kmWi-Fi, air-conditioned$289+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.1
2.4 km
Hilo Intl
2.8 km

Everything you need to know for your stay in Hilo