Aqua Aloha Surf Waikiki

Noisy street with no AC

Pros: The front desk staff was very friendly at check-in. They gave a great welcome & explained hotel features. Check-out was quick & easy

Cons: The room was very small & cramped. It looked nothing like the photos on the website. The elevator was slow, several gave up & took the stairs. There was a tiny window unit that did not work & it was stifling hot. I opened the window Louvers & the street noise was ridiculous, cars honking, people partying & yelling most of the night. I found ear plugs but could still hear the noise. Was not a pleasant night & got very little sleep. I would not stay here again. The bathtub tile was stained & dirty.

Aqua Aloha Surf

Pros: The ice machine was functional.

Cons: I wanted to cry when I opened the room door. There was ants in my bed and all through out the room. The sheets were not clean. I regret paying for this hotel prior to seeing the room. It's worst than a dorm room. The gym is obsolete. Two machines that barely work and one out of order does not make an outside patio a gym. The entire hotel is just outdated and needs a makeover. I will NEVER stay there again. The food was not good and not a big selection. The only thing I could stomach was the oranges. The dining area smelled terrible.

Pros: Just free dvd n gane rental n comp breakfast

Cons: Room was very dusty. Bed sheets were old n gross feeling.

Hidden Fees - Beware of all Aloha Hotels!!!!!

Pros: Great neighborhood. Great room.

Cons: Hidden fee of $15/person for mandatory breakfast. We were told we had no choice, it's mandatory and above and beyond booking price. This is an illegal activity actuall, a bait and switch tactic. We researched a bit and discovered that all the the Aloha Hotels do this - sometimes it's a mandatory breakfast charge, sometimes it's a lounge/newspaper fee. Beware!!!

Don't try and check in after hours

Cons: I booked this room through kayak for my 2 workers. They did not forward the booking paperwork to the hotel. The hotel only accepts booking paperwork via fax; needless to say the overseas company who answered my call does not fax to America. They can not take a photo or e-mail of the booking either. Their computers go down until 4 am. So my tired workers tried to check in at 2am, get me up to talk to an overseas company at that time, and things don't get settled until the computers turn back on at 4am... Definitely a learning and bad experience.