Aqua Aloha Surf Waikiki

Location

Old I requested queen bed instead Igor two twin bed they did accommodate my request on our last night but the problem is the head of the bed is so close to the air condition I suggest that the manager should look on to it or maybe they should try to sleep with the air condition point to their head and see how uncomfortable is that we just turn our bed away from the air condition

Location

Staff was not friendly whatsoever. Being from the islands and working Customer Service and working hotel before, the attitudes and service provided by the staff was horrendous to say the least. I can go on and on but this hotel should really look into letting their staff go to find new and better staff. Also finding roaches crawling on and around the AC unit is uncalled for. If needed, I do have pics that I will try to post laters of the roaches.

Excellente location and a confortable bed.

The breakfast offerd is very simple.

Central position and convenience to Waikiki Beach

Staff could be more friendly & welcoming. Really poor breakfast

The room was very comfortable, well equiped and clean, also the location was a bit noisy due to the super market deliveries as early as 6AM in the morning.

Breakfast was too minimal, no milk or jam was provided and no cold cereals. The staff at the front desk was not well informed about the opening of museums and how to use the bus system and we received wrong information which cost us several hours of wasted time more then once. I would recommend the hotel but with caution about receiving correct information and the noise level early in the morning.

It was reasonable and close to the Waikiki beach. Our room was clean, but small so no chair.

We arrived ar 11 o`clock at night after nearly 30 hours travel, and met with no order on our name. We had your confirmation with us but was treated as bad as never before. If it had not been so late we would have walked out. At last we got a room.Breakfast was bad.